Benefits Officer

• Benefits_Officer_-_Job_Advert_July_26
• Benefits_Officer_JD_July26

Hours: 1x 37 Hours (Permanent), 1x up to 35 hours (Fixed Term)

Salary: Up to SK9 (currently £30,891 per annum) pro rata for Fixed Term

Contract: 1x Permanent, 1x Fixed Term until 31/03/2027

To work under the direction of the Benefits Team Leader or Senior Benefits Officer to make timely and accurate assessments of entitlement to Housing Benefit and Council Tax Support.

To award entitlement to Housing Benefits / Council Tax Support where appropriate and manage a caseload of complex claims, ensuring that payments are made promptly and in accordance with Government guidelines and Departmental procedures. This will involve contact with claimants calling in person, face to face, by telephone and by correspondence.

This role is not politically restricted.