Assistant Team Manager - Adult Social Care

About the Borough

The London Borough of Sutton is situated less than 30 minutes by train from Central London, with direct connections to London Victoria and London Bridge. Found in zone 5 with good transport links in and out of London, Sutton boasts award winning parks and open spaces, low crime rates, affordable housing and great schools. As well as high levels of resident engagement and satisfaction, providing quality services and success in addressing our financial challenges, whilst involving residents in key issues and high street changes.

Sutton is continuously investing in the health, wellbeing and education of our residents and the future generation, as set out in the “Ambitious for Sutton” corporate plan. We are home to the Royal Marsden Hospital and the Institute of Cancer Research. Together with the development of the London Cancer Hub, Sutton will be the world’s leading life-science district, specialising in cancer research and treatment. Our vision will create around 13,000 jobs while contributing £1.2bn to the UK economy each year, a vibrant community of scientists, doctors and innovative companies intended to deliver real benefits for cancer patients and drive economic growth. With the regeneration of the local areas with new homes and schools, Sutton is passionate about working closely with our residents and vulnerable groups to help them maintain their independence and create a balance between support and independent living.

The Council is seen as a driving force within the South London Partnership of five outer south west London boroughs focused on strategic growth, regeneration and investment. As we strive to improve our services and spaces for our residents as set out in the ‘Ambitious for Sutton’ corporate plan, Sutton aims to shape the future of the borough and adapt to the needs of its residents to make our Borough a great place to live, work and raise a family.

About the Service and Team

Adult Social Care has implemented a wide range of changes to improve care for adults and create positive working environments for our staff. We have new leaders and experienced managers who bring innovative ideas to the service and are driving meaningful changes throughout your service delivery. Our goal is to deliver exceptional care that enhances outcomes for our community whilst providing an inclusive, diverse and stable environment for staff to grow their career.

Localities

There are four Locality teams currently in place, aligned to the four Primary Care Network (PCN) footprint - Wallington, Carshalton, Sutton & Cheam. These services are for people, people with physical and sensory disabilities and people with mental health related needs. Locality teams bring Social Workers together with NHS colleagues, supporting holistic, integrated working.

Adult’s First Contact Service (AFCS)

We introduced a new Adults First Contact Service (AFCS) in June 2024, which consists of a General Duty Team and a Safeguarding Triage Team. The General Duty Team focuses on prevention and strength based approach to screening and immediate needs assessment. Our service aims to provide an immediate response to our residents in need of support. The Safeguarding Triage Team focuses on managing risk, preventing harm and empowering the resident to engage in an ongoing plan to maintain their safety. The team works in collaboration with the Locality and Specialist Teams to ensure that concerns that meet the threshold for a Section 42 Enquiry, are allocated to an Enquiry Officer for ongoing work. This joint approach ensures a timely and skilled response to the management of risk.

About the Role and Our Ideal Candidate

Join Adult Social Care as an Assistant Team Manager (ATM) and receive a generous Welcome Bonus of £1000 , paid in your first month's salary.

We have vacancies for across the following service areas:

Adult First Contact Service (AFCS) General Duty, Sutton Locality and Wallington Locality

You will be responsible for team operations, including complex case management, recruitment, retention, and workload allocation. You will provide ongoing supervision to maintain exceptional standards of casework and offer guidance whilst using your expertise to support staff with managing complex cases. Additionally, you will contribute to ensuring that services are cost-effective and, where appropriate, participate in the co-production of service improvements with residents. Ensure prevention and strength base approach to practice and outcome based support planning.

This is an excellent opportunity for you to influence how we deliver our services and to apply your knowledge and expertise in supporting our Social Workers, helping them to continue making a positive impact.

For more information about the roles and/or an informal conversation, view the Role Profile or contact Team Managers- Kamal Chunilal, AFCS General Duty Team on kamal.chunilal@sutton.gov.uk or Alan Fisk on alan.fisk@sutton.gov.uk Wallington Locality Team or Binoj Jacob on binoj.jacob@sutton.gov.uk Sutton Locality Team.

This role is an excellent opportunity for experienced managers who have demonstrated strong leadership capabilities within a local authority setting. As a subject matter expert in social care, you will be expected to possess an in-depth knowledge of current legislation, regulations, and guidance pertinent to social work practice.

You will play a pivotal role in supporting staff to adopt creative and innovative approaches, while effectively managing your own time to meet tight deadlines and demonstrate measurable outcomes. Furthermore, you will be responsible for ensuring the quality of work delivered by your team meets established standards.

Key qualifications and competencies for the roles include:

• Bachelor's degree or equivalent in Social Work and registration with Social Work England.
• Extensive post-qualification practice experience, with a thorough understanding of relevant legislation, regulations, and best practice within the field of social care.
• Strong leadership and managerial skills to effectively manage and motivate a multidisciplinary team of social care professionals.
• Proven ability to collaborate effectively with diverse stakeholders and community partners, to achieve shared objectives

If you are a dedicated and experienced Social Worker or an established Assistant Team Manager looking to take on a challenging yet rewarding leadership role, we encourage you to apply. Join our service and make a meaningful difference in the lives of those we serve.

Our Offer to You

As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.

Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include:

• A generous annual leave entitlement of 26-32 days plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade
• Enhanced Maternity, paternity, shared parental, adoption and dependents leave
• Two volunteering days per year
• Flexible Working - Smarter Working Scheme (dependent on the role)
• Adjustable and agile working arrangements using Google Chromebooks
• Learning and development portal offering a range of courses
• Discounts on a range of local shops, restaurants, gyms and leisure centres
• Interest free season ticket loans
• Local Government Pension Scheme
• Bicycle loan facilities and cycle to work scheme
• Electric vehicle leasing scheme
• Confidential health & wellbeing and counselling support

Application Process

Apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please refer to the requirements outlined in the job profile when completing your application and check your CV details have been uploaded correctly in the relevant sections.

We understand and recognise the benefits of using Artificial Intelligence (AI) in the workplace and are embracing AI where appropriate, to boost our productivity and streamline how we deliver our Council services efficiently; to provide the best possible outcomes for our residents and communities.
However, we reserve the right to reject applications where it is apparent that AI-generated content has been used in isolation and without personalised responses. At Sutton we value authenticity and are looking for individuals who can clearly demonstrate their own skills, experience and motivation for the role that they are applying for and embrace and demonstrate our PRIDE values.
Here at Sutton we have core values of Transparency and this is to be demonstrated during the application process and completion of the supporting statement and will be further tested at interview and selection stage for those who progress forward.

The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.

As part of our award winning Diversity Programme we anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. We encourage our interview panels to be as diverse as possible (age, cultural, neurodiverse etc.) to reduce bias where possible. We are fully committed to removing barriers and enhancing the diversity of our workforce.

Additional Information

We are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups.

To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.

We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract.

The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the GOV.UK website for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.