Assistant Operations Manager

Are you passionate about delivering high-quality waste services and leading teams to success? Barnsley Council is seeking an enthusiastic and experienced Assistant Operations Manager to join our Waste Management team. You’ll play a key role in supervising and supporting our front-line workforce, ensuring services are delivered safely, efficiently, and with a strong focus on customer satisfaction and continuous improvement.

Key Responsibilities

• Prepare weekly workload and labour deployment programmes, allocating vehicles and plant to meet service and business needs.
• Complete quality audits and monitor on-site work to ensure all scheduled and reactive tasks are completed to a high standard.
• Operate within a performance management framework, setting targets and addressing areas of poor performance.
• Use ICT solutions to deliver services and maintain accurate electronic records.
• Carry out risk assessments, investigate incidents/accidents, and ensure health and safety compliance.
• Support business planning by reviewing services for efficiency and effectiveness.
• Undertake operational duties (including driving) when required for business continuity.
• Conduct health and safety spot checks and contribute to staff training and safety briefings.
• Manage a team of up to 30 staff, providing direction, support, and guidance on recruitment, induction, training, welfare, and discipline.
• Respond to customer enquiries and complaints in line with corporate frameworks.
• Liaise with stakeholders and attend relevant meetings, providing regular updates.
• Maintain up-to-date knowledge of relevant legislation and statutory requirements.

About You

You will have:

• Level 4 or equivalent vocational/technical qualification in a relevant discipline.
• Full Category C LGV driver licence.
• IOSH Managing Safety (or willingness to undertake).
• Significant experience managing front-line/logistically based teams.
• Strong knowledge of health and safety procedures and relevant legislation.
• Excellent communication, leadership, and organisational skills.
• Ability to work flexibly and as part of a team, with a commitment to continuous professional development.

Additional Requirements

• Willingness to work flexibly to meet operational needs.
• Commitment to Barnsley Council’s values and behaviours.
• Willingness to comply with the Drug & Alcohol Testing Procedure (safety critical role).

Apply now to make a difference in your community and help us deliver outstanding waste services across Barnsley.