Assessment and Enablement Worker

About the role

Are you passionate about working with people to promote independence and dedicated to making a difference to people’s life? We would love to hear from you! We are looking for an enthusiastic and dynamic person to join the Hospital Adult Social Care Team in North Northants Council (NNC).

You will be responsible for managing a caseload of individuals; assessing social care needs; developing, co-ordinating and reviewing care support, as well as ensuring that we meet our duty to safeguard vulnerable individuals. You will be committed to working with customers in a person centred way to support them to achieve effective outcomes.

You will be supporting people within the community to be able to remain as independent as possible within their own home and reduce the risk of crisis support. Tasks may include but not limited to assessment and provision of low level mobility aids, assisting with home management tasks, provision of items to meet basic needs such as emergency food parcels, supporting individuals with housing, finances, medication and follow up appointments.

We are looking for people who believe it is important to ensure people have a choice and control over their own support needs. We want people who are committed, like us, to focus on the person, their strengths and networks rather than routinely assessing people for services and eligibility. The three conversation model paving a new way of working in adult social care and we are looking for workers who are enthusiastic and passionate to work with us on this journey.

You need to have good organisational skills, and will be an effective communicator used to working in conjunction with a range of other organisations, including health and other professional colleagues. You will also have a strong demonstrable commitment to working from a strengths based perspective.

We are committed to the development of the Social Care workforce. You will benefit from the support motivated and committed colleagues, receive regular supervision, and be able to benefit from training and career development opportunities.

Applicants must hold a valid Driving Licence and have access to a car.

See AEW job description to understand the wider aspects of the role in the statutory setting.

We recognise that the application process can be time-consuming and we want applicants to be supported to make the process as smooth as possible. If you would like to talk to someone about the role or application process, you can contact HospitalASCTeam@northnorthants.gov.uk or call 01536 805721 and ask to speak to a member of the Management Team.

What will you be doing?

You will be responsible for managing a caseload of individuals; assessing social care needs; developing, co-ordinating and reviewing care support, as well as ensuring that we meet our duty to safeguard vulnerable individuals. You will be committed to working with customers in a person centred way to support them to achieve effective outcomes.

You will be supporting people within the community to be able to remain as independent as possible within their own home and reduce the risk of crisis support. Tasks may include but not limited to assessment and provision of low level mobility aids, assisting with home management tasks, provision of items to meet basic needs such as emergency food parcels, supporting individuals with housing, finances, medication and follow up appointments.

About you

Qualifications

• NVQ III or equivalent or the ability to evidence and demonstrate on the job experience working at this level in Health and Social care/Social Care related subject.
• 3 A levels or equivalent.
• GCSE grade C and above or equivalent in Maths & English.

Background and Experience
• Working knowledge and experience in understanding needs of vulnerable adults.
• Working knowledge of the Care Act 2014.
• Working knowledge and understanding of relevant national and local policy issues in Adult Social Care.
• Knowledge & understanding of cultural differences where communities have different ethnic backgrounds to ensure equality of opportunity.
• Previous experience of working with vulnerable adults.
• Experience of working in multi-agency environments.
• Experience of using IT packages.

Ability & Skills
• Excellent report writing skills, demonstrating the ability to achieve clear and concise reports that are fit for purpose.
• Excellent listening skills and the ability to understand and communicate clearly at all levels.
• Ability to build a rapport and build relationships with customers and their families.
• Ability to prioritise tasks, manage own workload and be accountable for case work.
• Ability to actively support and promote equal opportunities.
• Ability to operate in a fast pace, changing environment.
• Empathetic and caring when working with people.
• Ability to create close working contacts in the community to support customers and their families.
• Ability to work from various locations and travel countywide.

Our Benefits

Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.

You’ll find that we have a wide range of careers that may be more surprising than you think!

Why choose us?

We offer a vibrant working environment with:

• a competitive salary
• a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
• lots of opportunities to develop your skills, knowledge and potential in a large unitary council
• generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
• hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.

We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.

About us

Our Values and Behaviours

Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:

Customer-focused
Respectful
Efficient
Supportive
Trustworthy

Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.

Disability Confident Employer

We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.

Our Employment and Disability Service provides bespoke support to individuals facing barriers to employment, helping them work towards their goals to start, stay and succeed in employment. For further information please click here The Employment and Disability Service (EADS) | North Northamptonshire Council

Armed Forces Community

The council obtained the Gold status award for the Defence Employer Recognition Scheme (ERS).

Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)