Area Housing Manager

About The Role

We are seeking an experienced and motivated Area Housing Manager ( Housing Officer) to join our Housing Services team on a 12-month fixed-term contract.

This is an exciting opportunity for a housing professional who is passionate about delivering excellent landlord services, improving customer satisfaction, and being part of a high-performing teams. You will be responsible for managing a designated housing area, ensuring tenancy services are delivered effectively, performance targets are achieved, and communities remain safe, sustainable, and thriving.

As an Area Housing Manager, be part of a team of housing professionals, undertaking tenancy management, neighbourhood services casework, tenancy sustainment, estate management, and customer engagement activities.

• Hybrid working
• Flexible working and Flexi-leave
• 29 Days annual leave, plus bank holidays
• Excellent Pension Scheme
• Free Parking
• Training and development opportunities
• Payment of one professional membership per annum
• Cycle to work + further related discounts
• Season ticket loan
• Employee Assistance Programme (EAP)
• Mileage allowance
  

Interview Date: Tuesday 8th December 2026

About You

If you are motivated to provide excellent customer service and have experience in social housing this could be the job for you.

Ideally you will:

• enjoy working with people and at developing successful professional relationships with tenants, colleagues and external agencies.
• be good at managing conflicting priorities
• have excellent verbal and written communication skills
• be patient with the ability to remain calm in stressful situations
• be committed to safeguarding children and adults
• have experience of managing social housing tenancies and rent accounts or you can evidence that you have transferable skills
• A qualification (or working towards) in housing is desirable but not essential

About Runnymede

Runnymede is an ambitious, passionate, and progressive council with a forward- thinking attitude and award-winning departments. As a Borough Council, we are committed to our core values which we demonstrate through our ongoing policies and projects. We continually strive to improve our services and welcome innovative and proactive individuals who are open minded and have a positive approach in supporting our vision.

From March 2027, Runnymede Borough Council will become part of the new West Surrey Unitary Council as part of the Local Government Reorganisation across Surrey. West Surrey will bring together the full range of local government services under one organisation, creating simpler, more efficient and more responsive services for our communities.

As one of the largest unitary authorities in the country, West Surrey will serve a diverse population across a region with a strong economy, vibrant communities, and significant opportunities for growth and innovation. The scale and variety of our work will provide a wide range of career pathways, professional development opportunities, and the chance to contribute to shaping an ambitious, modern, resident‑focused council. It is an exciting time to join us as we build West Surrey together.

Runnymede Borough Council is committed to safeguarding and promoting the welfare of children and adults with care support needs and expects all staff and volunteers to share this commitment. You may be requested to present your identification at the interview stage and there will be several checks conducted during the onboarding process inclusive of an enhanced DBS check for specified roles. All applications are handled in compliance with our privacy policy

Use of AI in your application

We understand that some applicants may use artificial intelligence (AI) tools to assist with preparing their applications.

All submitted information whether supported by AI or not must accurately reflect the applicant’s own skills, experience, and qualifications. Recruitment decisions will be based on how well applicants demonstrate these attributes during the interview and selection process.