Adult Social Care Improvement Project Manager

Staffordshire is the beating heart of the county – we want our county to be innovative, ambitious, and sustainable; a place where everyone has the opportunity to prosper, be healthy, and be happy.

With this in mind, we are passionate about improving quality and performance within Adult Social Care. This exciting opportunity sits at the heart of our transformation journey and will lead the management and delivery of improvement projects across Health and Care, supporting real change where it matters most – for the adults we support and the practitioners who work with them every day.

We are currently replacing our Care Management System within the Council. This is a significant and exciting programme of change, supported by a dedicated programme team, and delivered collaboratively across Children’s and Adult Services.

We know that successfully implementing a new system in Adult Social Care is about much more than technology. It’s about people, practice, and culture. We need someone who is genuinely passionate about Adult Social Care and motivated by supporting social work teams to adopt new ways of working. Someone who can work alongside practitioners, build trust, translate system change into meaningful practice improvements, and help make this transition engaging, positive, and confidence‑building.

This role will play a key part in safely supporting frontline teams as they transition from our existing system to the new one, helping to embed new ways of working that strengthen practice, improve outcomes, and enhance the experience for both staff and the people we support.

We now have a vacancy within the Adult Social Care Improvement Team for one fixed‑term post (12 months) to support this critical aim. This is a fantastic opportunity for someone who thrives on change, enjoys working with frontline teams, and wants to make a tangible difference to Adult Social Care in Staffordshire.

You'll be:

• Working closely with our operations managers, commissioners, and senior leaders, you’ll be responsible for managing the coordination of adult social care changes as part of the wider programme of work to implement the new system.
• Ensuring products are delivered on time and to a high standard. 
• Developing resourced plans to ensure that appropriately skilled service resource is allocated to the key milestones of the project.
• Data migration, User Acceptance testing, configuration, training and business readiness for “go-live “.
• Engaging with front line teams to gain their feedback and views of the proposed changes.
• Understanding and managing risks and escalating issues for resolution.
• Facilitating workshops with managers and front-line staff to design solutions and plan delivery.
• Drafting updated guidance and delivering communications to embed the new ways of working within teams.
• Passionate about promoting improvement in Adult Social Care, work collaboratively with colleagues across Staffordshire County Council and Midlands Partnership University NHS Foundation Trust.
• Promoting co-production and equity, ensuring the voice of our teams and he people we support is recognised in the design of improvements.

You will:

• be an inspirational team worker with experience in initiating and leading improvement projects. 
• have valuable knowledge of Adult Social Care; and experience of working in local government and health would be an advantage.
• have skills in co-designing solutions to implement and embed change.
• have excellent planning and project management skills. 
• be confident working across organisational boundaries, influencing and negotiating with project team members to ensure deadlines are met.
• be a superb communicator.
• have high level of personal drive and integrity, you’ll be committed to proactively solving problems and developing innovative solutions to improve outcomes.

Please note: Our service operates Monday-Friday 8.30-17.00

You'll be predominantly office based with some hybrid working. There will also be the requirement to travel to other offices across Staffordshire for workshops and to meet services.

Interview Date: Week commencing 15th June.

To discuss this role further please contact Nicky Evans for an informal discussion about the role at: nicky.evans1@staffordshire.gov.uk

If you have any difficulties attending the interview date, please note this within your application.

Our Recruitment Process: We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role.

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.