Adult Safeguarding Care Coordinator - Emergency Duty Service

• Adult_Safeguarding_Care_Coordinator_-_JD_PS_Dec_2025
• Candidate_Pack_-_People_Directorate_-_Sept_2025

Please apply online via the link provided.

Please note, we do not accept CVs submitted without a fully completed online application form.

Join our Berkshire Emergency Duty Service and make a real difference. We are looking for dedicated Adult Safeguarding Care Coordinators, on part-time, permanent basis, to provide vital out-of-hours social care across Berkshire. This is your chance to take ownership, share your ideas and help shape the future of emergency social care - all while building your skills and making a lasting impact on the lives of vulnerable residents.

About you...

Together, we make a difference. In this role, you will work closely with health professionals, the police, and families to support people through social care crises out of hours. You will never face challenges alone - our strong management team and expert guidance are always there for you. We will give you the time to go above and beyond and welcome your ideas to help shape and improve our service for the future. As an Adult Safeguarding Care Coordinator you will hold a CQSW or Social Work diploma/degree or an allied professional qualification such as nursing degree. You will also be registered with Social Work England as a Social Worker or the NMC as a Nurse. With at least three years’ experience in crisis intervention and complex adult safeguarding, you will bring excellent communication skills and the ability to analyse and record complex information. Confident under pressure, whether working independently or as part of a team, you will demonstrate a strong commitment to safeguarding vulnerable adults and families.

About the team...

The Berkshire Emergency Duty Service (hosted by Bracknell Forest Council) is a unique service providing out of hours emergency social care for the whole of Berkshire. Our dedicated out of hours social care provision helps us to protect some of our most vulnerable residents. We are a specialist team of Approved Mental Health Professionals, Senior Social Workers (Children), Adult Safeguarding Care Coordinators and Call Screening Officers.

This is an exciting time to join our team. We have recently remodelled our service structure to make it stronger than ever. The Emergency Duty Service (EDS) is already recognised as a safe, effective service, safeguarding children and vulnerable adults across Berkshire, with positive feedback from both Ofsted and the CQC. At EDS, you will collaborate with a diverse team of professionals – experts in crisis intervention and specialists across social work and health – bringing together a wealth of knowledge to deliver exceptional care.

Key responsibilities...

As an Adult Safeguarding Care Coordinator you will:

• provide an emergency service for assessment and action for vulnerable adults referred as being in need of care, at immediate risk or in need of housing. This will predominantly be by telephone but, when appropriate, may require visits to service users.
• provide expert advice and quality intervention, based on a sound knowledge of legislation to referrers such as service users, their families, members of the public, social care/health staff, Police or other external agencies.
• assess eligibility and take action on cases of emergency homelessness arising out of hours as per the Homelessness Reduction Act 2017.
• produce a high standard of accurate recording relating to all work undertaken to meet departmental policies and procedures.
• assess and respond to requests for Appropriate Adults, which may require attendance to Custody.

Our benefits…

• 28 days* annual leave increasing to 33 days* after 3 years’ continuous service, with the opportunity to buy up to 10 and sell up to 5 days*.
• Hybrid working opportunities to support your wellbeing and work-life balance.
• Paid employee volunteering scheme.
• Local government pension scheme, with life insurance cover.
• Electric vehicle salary sacrifice scheme (subject to eligibility).
• Reimbursement of one annual professional subscription/registration.
• Recognition of continuous service attained within the NHS and UKHSA when calculating some benefits. (Terms and Conditions apply)
• Career development through internal and external training opportunities.
• Enhanced maternity, paternity, adoption and fostering leave.
• Employee Assistance Programme (EAP) to support your health and wellbeing
• Inclusive and social working environment with a variety of staff networks and a sports and social club.

*(pro rata for part time)

Find out more about all our benefits or see the candidate pack.

Our values

At Bracknell Forest Council our values define who we are and what is important to us. Our core values are inclusive, ambitious, and always learning. These values influence the way we work with each other and the way we serve our residents and engage with our communities. We make our values real by demonstrating them in how we behave every day. If you are excited about joining a diverse team that celebrates learning and strives for excellence, we would love to hear from you.

Reasonable adjustments

We are committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know by contacting recruitment@bracknell-forest.gov.uk. We will work with you to support you throughout the process. Find out more about reasonable adjustments.

Interview date

Interviews will be held week commencing 12th January 2026.

Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment. We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible. Please note AI is prohibited during the interview, any candidate using AI will be withdrawn from consideration.

Want to ask us a question?

For an informal discussion or to ask any questions about this role, please contact:

Shelli Read, Business Manager for the Emergency Duty Service on 01344 353465 (please note this phone number is only available between 9am-5pm).

Bracknell Forest Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect everyone employed with us to share this commitment. All successful candidates for this role will be subject to a DBS (Disclosure & Barring Service) check as part of our pre-employment checks process.

Candidates should be able to demonstrate experience of working within the current Social Care System and Framework.

We can only accept applications from candidates currently residing in the UK.

Candidates currently residing in the UK who require sponsorship to work are encouraged to assess their eligibility for a Certificate of Sponsorship (CoS) based on the relevant criteria. Please be aware that sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.

No agencies please.