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Communications and Customer Experience Manager
£48,710 - £52,805 per annum (pay award pending)
 Are you a passionate communicator and strategic leader ready to drive change and make a real difference? We're looking for a Communications and Customer Experience Manager to lead our high-performing team, shape our public voice, and champion outstanding customer service.
At the heart of this role is a commitment to delivering excellent services and building strong, transparent relationships with our communities partners and stakeholders. If you thrive on variety, influence and impact - this is your next big career move. And we promise no two days are ever the same.
About the role
You’ll lead the council’s communications, PR, events and customer service functions. You’ll guide strategic communications, manage public engagement, and ensure our customer experience aligns with our corporate vision.
You'll also:
<ul>
<li>Be the council’s lead advisor on media, PR and customer contact strategies.</li>
<li>Shape and deliver engaging communications and high-quality customer service.</li>
<li>Manage a diverse team covering events, marketing, contact centres and corporate communications.</li>
<li>Act as a council spokesperson and ambassador, promoting transparency and trust.</li>
<li>Lead the development of key strategies, policies and reports for senior leadership and elected members.</li>
<li>Be the responsible officer for Ombudsman and compliant handling</li>
</ul>
What we’re looking for
<ul>
<li>Proven leadership experience in communications and/or customer service.</li>
<li>A strategic thinker with excellent interpersonal and team management skills.</li>
<li>Deep knowledge of local government operations and relevant legislation.</li>
<li>Ability to manage complex workloads and lead through change.</li>
<li>A degree (Level 6) in Communications, Customer Service or a related field.</li>
<li>A commitment to equality, diversity and excellent public service.</li>
</ul>
Leadership or management qualifications (Level 5+) and experience in political or public sector environments are desirable.
To apply, please visit:&nbsp;<a href="http://www.mansfield.gov.uk" target="_blank">www.mansfield.gov.uk</a>
Canvassing of Members of the Council (directly or indirectly) for any appointment shall disqualify the candidate for that appointment. Applicants should disclose if they are related to a Member or Officer of the Authority.
Closing date: &nbsp;27 July 2025 Interviews: 7 August 2025
Mansfield District Council is an Equal Opportunities employer 
and welcomes applications from all sections of the Community.

Communications and Customer Experience Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9554/Education_Support_Officer_-_Secondary_and_Post_16_-_JD_PS_July_2025.pdf" target="_blank">Education_Support_Officer_-_Secondary_and_Post_16_-_JD_PS_July_2025</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9555/Candidate_Pack_-_People_Directorate_-_June_2025.pdf" target="_blank">Candidate_Pack_-_People_Directorate_-_June_2025</a></li>
</ul>

Please apply online via the link provided.



<h3>12-month fixed-term contract or 12-month secondment opportunity for internal staff</h3>
We have an exciting vacancy for an Education Support Officer - Secondary and UASC on full-time, 12-month fixed-term contract basis.&nbsp;
At Bracknell Forest, we pride ourselves on being a council which is stable and well-managed where our employees can thrive in a supportive environment. We understand the importance of a healthy work-life balance and offer a variety of flexible working practices, including options for remote working and arrangements that allow you to work from home, dependent on the needs of the service.
<h3>About you...</h3>
You will be able to manage an allocated caseload of Children Looked After, in relation to supporting their educational journey through the Secondary School phase, to prepare them for transition to further education, training or employment. You will be given the time you need to support Children Looked After to achieve - where we are known for our high standards.
We are looking for someone who is a qualified HLTA and/or have substantial experience of working in a secondary school setting. &nbsp;Proven knowledge of the secondary phase curriculum (KS3 and KS4) as well as Key Stage attainment and assessment processes is required along with an understanding of the principles of child development and learning processes.
A knowledge of the statutory framework for assessment, issuing and maintenance of Education, Health and Care plans with reference to pupils with special needs would be beneficial for this role.
Along the way, you will also have the support and training you need to thrive in this role.
<h3>About the team...</h3>
We help our children and young people to be able to fulfil their potential in life.&nbsp;The service consists of a multi-disciplinary team that works with children, young people, schools, colleges, businesses, universities, social workers, PAs and foster carers to support young people through school and onto either further education, employment or training.
<h3>Key responsibilities...</h3>
<ul>
<li>To assist in the development and maintenance of the highest standards of educational achievement possible for Bracknell Forest’s Children Looked After (CLA).</li>
<li>To work in collaboration with other members of the Virtual School, social workers, PAs, teachers in schools/colleges and other settings, and with carers, key workers to promote good attendance and academic achievement for Young People Looked After using the PEP meeting as the trigger for this.</li>
<li>To attend and, where appropriate, chair Personal Education Planning meetings and ensure the timely completion of paperwork and distribution to relevant parties.</li>
<li>To evaluate and monitor the impact and effectiveness of PEPs for the individual children you support and as an authority, particularly in respect of the appropriate use of the PPG (where applicable.</li>
<li>To support Unaccompanied Asylum Seeking children and young people (UASC) to access ESOL courses and other relevant training, as required, and lead the weekly UASC Conversation Club at Stellar Grove with support from a TA.</li>
</ul>
<h3>Benefits...</h3>
<ul>
<li>25 days* annual leave increasing to 28 days* after 3 years’ continuous service.</li>
<li>The opportunity to buy up to 10 additional days* annual leave per year and sell 5 days.</li>
<li>Hybrid working opportunities to support your wellbeing and work-life balance.&nbsp;</li>
<li>Electric vehicle salary sacrifice for an electric car at a fixed monthly cost (subject to eligibility).</li>
<li>An inclusive and social working environment with a variety of staff networks.&nbsp;</li>
<li>Local government pension scheme.</li>
<li>Life insurance cover (linked to the pension scheme)</li>
<li>Enhanced maternity, paternity, adoption and fostering leave.&nbsp;</li>
<li>Recognition of continuous service attained within the NHS and UKHSA when calculating some benefits such as annual leave entitlements, occupational maternity/paternity leave, and more. (Terms and Conditions apply – please refer to candidate pack for more information.)</li>
<li>Career development through internal and external training opportunities.&nbsp;</li>
<li>A great office location next to travel links and Bracknell Forest’s thriving town centre.&nbsp;</li>
<li>Employee Assistance Programme (EAP) to support your health and wellbeing.&nbsp;</li>
<li>Sports and Social Club.</li>
<li>Staff dental and health plans.&nbsp;</li>
<li>Discounted leisure centre and gym membership.&nbsp;</li>
<li>Supermarket discount.&nbsp;</li>
</ul>
*(pro rata for part time)
<h3>Our values...</h3>
At Bracknell Forest Council our values define who we are and what is important to us.&nbsp;Our core values are inclusive, ambitious, and always learning. These values influence the way we work with each other and the way we serve our residents and engage with our communities.&nbsp;We make our values real by demonstrating them in how we behave every day. If you are excited about joining a diverse team that celebrates learning and strives for excellence, we would love to hear from you.&nbsp;
<h3>Reasonable adjustments...</h3>
We are committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know by contacting <a href="mailto:recruitment@bracknell-forest.gov.uk" target="_blank">recruitment@bracknell-forest.gov.uk</a>.&nbsp;We will work with you to support you throughout the process.&nbsp;&nbsp;
<h3>Interview date</h3>
Interviews will be held on 19th August 2025.
Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment.&nbsp;
We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.
Please note AI is prohibited during the interview, any candidate using AI will be withdrawn from consideration.
<h3>Want to ask us a question?</h3>
For an informal discussion or to ask any questions about this role, please contact:&nbsp;
Name: Lorraine Petersen
Job title: Virtual School Headteacher
Phone number: 01344 353408
At Bracknell Forest we champion equality, diversity and inclusion. At Bracknell Forest Council, we are always learning, ambitious and inclusive. Please see our candidate pack for more details.
Bracknell Forest Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect everyone employed with us to share this commitment. All successful candidates for this role will be subject to a DBS (Disclosure &amp; Barring Service) check as part of our pre-employment checks process.
Any successful internal candidate will be offered the position as a secondment and, in line with Section 8.1 of the Secondment Policy, must consult with their manager before applying
We can only accept applications from candidates currently residing in the UK. 
Candidates currently residing in the UK who require sponsorship to work are encouraged to assess their eligibility for a Certificate of Sponsorship (CoS) based on the relevant criteria. Please be aware that sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.
No agencies please.&nbsp;

Bracknell Forest Council

Education Support Officer - Secondary and UASC

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9556/Community_Development_Officer_JD_-_2025.pdf" target="_blank">Community_Development_Officer_JD_-_2025</a></li>
</ul>





Hours:&nbsp;37 Hours per week
Salary:&nbsp;SK10 (£32,457 per annum)
Contract:&nbsp;Permanent
The postholder will work in the engagement and development of the voluntary and community sectors within South Kesteven and work with a wide range of community groups and stakeholders, supporting them to be funding-ready with appropriate governance and infrastructure.&nbsp; The postholder will also identify opportunities for funding for such groups, and will advise and support groups to realise their aims. The postholder will also support colleagues internally, where required, with funding bids to support the aims of SKDC.&nbsp;
This role is not politically restricted.

Community Development Officer

<ul></ul>

Please apply online (see below). If this is not possible, please contact a member of the HR team by either emailing <a href="mailto:recruitment@sevenoaks.gov.uk" target="_blank">recruitment@sevenoaks.gov.uk</a> or contacting us on 01732 227383 to discuss how we can assist you in applying.



Kick-Start Your Career in Property with a Role That Makes a Real Difference
Our Property &amp; Commercial team is all about making places work – from council offices and commercial units to green spaces and community hubs. Behind every building and space is a team keeping it safe, efficient, and productive – and that’s where you come in.
We’re looking for a detail-driven and organised Asset Co-Ordinator (known internally as Property Officer) to join our team. This role is perfect for school leavers or graduates. If you’re ready to start your career in property, enjoy solving admin puzzles, and want to help shape how council-owned spaces are used and managed, this could be the perfect first step.
Everything you need to know
As our Asset Co-Ordinator, you’ll become a key part of the team responsible for maintaining our property records, systems, and processes to ensure they run smoothly. You’ll work across a wide variety of property types – from office buildings to parks – and support everything from lettings and budgets to legal matters and contractor enquiries.
Based at our Sevenoaks offices, you’ll work alongside experienced surveyors, property managers and legal professionals. It’s the ideal environment to learn on the job, build valuable skills, and start carving out your career in the public property sector.
What you'll be doing
<ul>
<li>Keeping theRe-leased and ePIMS systems accurate, up to date and well-organised</li>
<li>Managing digital property records and helping produce reports and insights</li>
<li>Supporting surveyors with lettings admin (e.g. referencing tenants, processing invoices)</li>
<li>Helping with commercial property disposals (notices, advertising, and report preparation)</li>
<li>Working with Legal Services on land ownership and mapping queries</li>
<li>Providing admin support across our Asset Management and Maintenance teams</li>
<li>Handling property-related enquiries from tenants, residents, contractors and colleagues</li>
<li>Assisting with energy contract administration</li>
<li>Creating purchase orders, checking invoices, and helping monitor budgets</li>
</ul>
What you'll bring to the role
<ul>
<li>Strong organisational and admin skills</li>
<li>A keen eye for detail and a willingness to learn</li>
<li>Good written and verbal communication skills</li>
<li>Confidence using IT and digital systems (we’ll provide training)</li>
<li>A proactive mindset – ready to roll up your sleeves and get involved</li>
</ul>
This is a great opportunity to launch your property career in a supportive, forward-thinking environment where you can learn from experienced professionals, gain exposure to real-world property issues, and make a tangible impact&nbsp;in your local community.
What’s in it for you
This is a real chance to shape the future of our places and spaces. You’ll gain hands-on experience, grow your confidence, and play a key role in supporting the delivery of the buildings and environments that matter most to our district.
We are one of the few local government authorities to hold Platinum Investors in People accreditation. This accreditation highlights our passion for supporting people, developing talent, and working collaboratively and innovatively.
Other benefits include:
<ul>
<li>Enhanced annual leave of 25 days (excluding bank holidays)</li>
<li>Additional leave after 5 years of service</li>
<li>Extra Christmas closure day</li>
<li>Generous Local Government Pension Scheme</li>
<li>Free parking</li>
<li>Employee benefits include discounts on shopping, travel, days out and more, the Tusker car salary sacrifice scheme and discounts with your MOT</li>
<li>Access to the BUPA Employee Assistance Programme, a free, 24/7, confidential counselling and wellbeing support service</li>
</ul>
Find out more
For an informal discussion about this role, please contact Catherine Alleyne at +441732227246.
Closing date: 13 August
Interview date:&nbsp;W/C 25 August

Asset Co-Ordinator

<ul></ul>





Are you passionate about supporting vulnerable adults and making a difference in the community and would you thrive in a committed, friendly and supportive team? We are seeking a dedicated and proactive candidate to join our Adult Social Care Team. This is an exciting opportunity to work at the heart of local government, supporting vital services that protect and empower adults in need. The role involves providing advice and representing the client department on all Adult Social Care matters, including Safeguarding, Mental Capacity, Court of Protection proceedings, Deferred Payment Agreements, Deprivation of Liberty, and Judicial Reviews. Your knowledge will be instrumental in guiding the local authority through complex legal matters and safeguarding the interests of vulnerable individuals.&nbsp;The role offers an opportunity to work on challenging and rewarding cases directly impacting the lives of those in need. You’ll be part of a team committed to delivering high- quality legal services in the public sector.&nbsp;Staffordshire County Council genuinely recognise the benefit of achieving the right work life balance and our extensive package of benefits support this. Lots of organisations offer this however our staff survey reliably informs us that our work ethos truly delivers this. We genuinely invest in our employees and our package includes a generous holiday entitlement, increasing significantly with service, and an additional annual leave purchase scheme. Flexible and hybrid working (in an appropriate job role), employee travel and entertainment discounts, a local government pension scheme, optional car lease scheme and a staff parking discount scheme. We also offer family friendly polices such as maternity, adoption, paternity, and parental leave.&nbsp;Main Responsibilities Responsibilities will include:&nbsp;<ul>
<li>Managing a caseload of ASC files, providing legal advice to the local authority’s Adult Social Care service</li>
<li>Handling Court of Protection proceedings which involve safeguarding the rights and interests of vulnerable adults who lack mental capacity</li>
<li>Advising on the availability of services to meet the social care needs of adults under the Care Act 2014</li>
<li>Reviewing and potentially challenging local authority decisions to refuse care and support&nbsp;</li>
<li>Providing guidance on funding care and support for individuals who don’t meet the means test for local authority-funded care</li>
<li>
Representing the client department at all case related meetings and conducting&nbsp;advocacy in court in appropriate matters&nbsp;
</li>
<li>Adherence to the Legal Services Unit’s quality standards (Lexcel) including time-recording to maintain professional standards</li>
<li>Handling confidential data sensitively and securely in accordance with policy</li>
</ul>The Ideal Candidate We are looking for you to be a Legal Executive/Solicitor/Barrister whose skills combine legal expertise with the personal qualities necessary to excel in the sensitive and complex field of adult social care law aswell as:<ul>
<li>Legal knowledge in adult social care and mental health law&nbsp;</li>
<li>A desire to work in the public sector and to support vulnerable members of the community&nbsp;</li>
<li>Excellent communication skills as the candidate will need to provide general legal advice, conduct advocacy and interact with various stakeholders&nbsp;</li>
<li>Meticulous attention to detail &nbsp;&nbsp;</li>
<li>Effective time management, prioritisation skills and an ability to work under the demands of competing pressures&nbsp;</li>
</ul>If you are unsure if your skills and experience are suitable for this role or you have any queries, please contact Wendy Lofthouse, Deputy Legal Services Manager at&nbsp;<a href="mailto:wendy.lofthouse@staffordshire.gov.uk" target="_blank">wendy.lofthouse@staffordshire.gov.uk</a>.Interview Date: 26 August 2025About Staffordshire County Council We are no ordinary county council:Our Values:The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.We look forward and race ahead - that goes for your career too.&nbsp;Our benefits:We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.&nbsp;In addition to your salary, as a member of staff, you will have access to&nbsp;<a href="https://www.careersatstaffordshire.co.uk/our-rewards-and-benefits/" target="_blank">Our rewards and benefits - Careers at Staffordshire</a>Our recruitment process:As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communitiesAs part of our commitment as a Disability Confident employer, a Gold&nbsp;Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your&nbsp;application meets the minimum criteria for the post.&nbsp;

Lawyer - Adult Social Care

<ul></ul>





Are you passionate about supporting vulnerable adults and making a difference in the community and would you thrive in a committed, friendly and supportive team? We are seeking a dedicated and proactive paralegal to join our Adult Social Care Team. This is an exciting opportunity to work at the heart of local government, supporting vital services that protect and empower adults in need. The role involves supporting on all Adult Social Care matters; including Safeguarding, Mental Capacity, Court of Protection proceedings, Deferred Payment Agreements, Deprivation of Liberty, and Judicial Reviews.&nbsp;The role offers an opportunity to work on challenging and rewarding cases directly impacting the lives of those in need. You’ll be part of a team committed to delivering high- quality legal services in the public sector.Staffordshire County Council genuinely recognise the benefit of achieving the right work life balance and our extensive package of benefits support this. Lots of organisations offer this however our staff survey reliably informs us that our work ethos truly delivers this. We genuinely invest in our employees, and our package includes a generous holiday entitlement, increasing significantly with service, and an additional annual leave purchase scheme. Flexible and hybrid working (in an appropriate job role), employee travel and entertainment discounts, a local government pension scheme, optional car lease scheme and a staff parking discount scheme. We also offer family friendly polices such as maternity, adoption, paternity, and parental leave.&nbsp;Main Responsibilities Responsibilities will include:&nbsp;<ul>
<li>
Providing full administrative and practical support on a mixed caseload of ASC matters&nbsp;including Safeguarding, Mental Capacity, Court of Protection proceedings, Deferred Payment Agreements, Deprivation of Liberty, and Judicial Reviews
</li>
<li>Progressing a caseload of Deferred Payment Agreements within an Adult Social Care context&nbsp;</li>
<li>Working as part of a designated team securing monies owed to the Council; liaising and taking instructions from the finance client, dealing with queries/challenges that arise and ultimately securing charges with the land registry</li>
<li>Adherence to the Legal Services Unit’s quality standards (Lexcel) including time-recording to maintain professional standards</li>
<li>Handling confidential data sensitively and securely in accordance with policy</li>
</ul>The Ideal Candidate We are looking for a paralegal whose skills combine legal expertise with the personal qualities necessary to excel in the sensitive and complex field of adult social care law:<ul>
<li>Strong organisational skills and a proficiency to record and monitor progress on existing excel spreadsheets (essential)</li>
<li>An ability to clearly, confidently, and effectively communicate and account to the client department (essential)</li>
<li>Meticulous attention to detail and ability to use own initiative (essential)</li>
<li>Effective time management, prioritisation skills and an ability to work under the demands of competing pressures (essential)</li>
<li>Experience of advancing Deferred Payment Agreements/Cautions and securing debt on behalf of a Local Authority (desirable)</li>
<li>A basic understanding of law relating to Adult Social Care and Mental Health Law (desirable)</li>
<li>Any experience dealing with Property/Wills/Trusts (desirable)</li>
<li>An understanding of the work done by this public sector service (desirable)</li>
</ul>If you are unsure if your skills and experience are suitable for this role or you have any queries, please contact Wendy Lofthouse, Deputy Legal Services Manager, <a href="mailto:wendy.lofthouse@staffordshire.gov.uk" target="_blank">wendy.lofthouse@staffordshire.gov.uk</a>.&nbsp;Interview Date : 26 August 2025About Staffordshire County Council We are no ordinary county council:Our Values:The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.We look forward and race ahead - that goes for your career too.&nbsp;Our benefits:We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.&nbsp;In addition to your salary, as a member of staff, you will have access to&nbsp;<a href="https://www.careersatstaffordshire.co.uk/our-rewards-and-benefits/" target="_blank">Our rewards and benefits - Careers at Staffordshire</a>Our recruitment process:As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communitiesAs part of our commitment as a Disability Confident employer, a Gold&nbsp;Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your&nbsp;application meets the minimum criteria for the post.&nbsp;

Paralegal - Adult Social Care

<ul></ul>





Business Support is key to the success of our Children’s Services because our Business Support teams are there, making sure things run smoothly, so that our frontline colleagues can deliver for children and families in the community. All that work in the background doesn’t just happen, it takes dedicated colleagues, taking pride in their work and seeing a purpose in the work they are doing.The post holder will be predominantly office based, although some home working is arranged on a rota basis dependant on the demands of the service.&nbsp;This post is a fixed term position working full-time (37 hours per week) until the end of March 2026Main Responsibilities You will provide core business functions in addition to working closely with team managers, social workers, professionals and partners. &nbsp;This will include attending and servicing a variety of statutory meetings across the District/s.You will need full knowledge of Microsoft Office 365 and the ability to utilise the main applications.&nbsp;You’ll also chase workers for paperwork to make sure work is completed to the required deadlines. A part of this role is inputting data in our database, sharing data, and helping to ensure the data base is up to date and ensuring its accurate by cleansing data as and when needed.&nbsp;You will also undertake financial payments, through ordering of equipment and paying out of cash. In addition, there will be the opportunity to support wider more generic office functions to support the delivery of all business support services.&nbsp;The Ideal Candidate Working in Business Support requires teamwork, good organisational skills and a good level of competency using IT systems. You’ll also need:<ul>
<li>NVQ Level III in Business Administration or equivalent.</li>
<li>An IT qualification equivalent to the competency level of ECDL or equivalent</li>
<li>Good communication skills because you’ll interact with lots of people across the organisation and externally through phone, in person and email</li>
<li>Good organisation skills and attention to detail, as you’ll be keeping data updated and you’ll be working to deadlines</li>
<li>A flexible approach to work as sometimes things can change, and so you’ll need to be able to prioritise work and sometimes change tasks quickly</li>
<li>A passion to always give the best service</li>
</ul>But it's important to note that if you're unsure whether your experience or skills are suitable, please get in touch with recruiting manager Claire Rushton (Business Support Team Leader) <a href="mailto:claire.rushton@staffordshire.gov.uk" target="_blank">claire.rushton@staffordshire.gov.uk</a> and we can give you a bit more detail.Interviews will be held Monday 11th August 2025About Staffordshire County Council We are no ordinary county council:Our Values:The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.We look forward and race ahead - that goes for your career too.&nbsp;Our benefits:We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.&nbsp;In addition to your salary, as a member of staff, you will have access to&nbsp;<a href="https://www.careersatstaffordshire.co.uk/our-rewards-and-benefits/" target="_blank">Our rewards and benefits - Careers at Staffordshire</a>Our recruitment process:As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communitiesAs part of our commitment as a Disability Confident employer, a Gold&nbsp;Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your&nbsp;application meets the minimum criteria for the post.&nbsp;

Business Support Officer - Statutory Services

<ul></ul>





Do you want to make a real difference in people's lives?Are you passionate about supporting residents into work?Are you looking for a fresh new challenge within a dynamic team?Connect to Work is a pioneering programme helping people with disabilities, health conditions and complex barriers into employment to find and keep fulfilling jobs. We are looking for passionate and dedicated Employment Specialists to join our dynamic team.About the Role:As an Connect To Work Employment Specialist, you will play a crucial role in supporting individuals on their journey to employment. Your responsibilities will include:<ul>
<li>Providing tailored support: Working closely with individuals to understand their skills, interests, and career goals.</li>
<li>Developing personalised action plans: Creating and implementing strategies to overcome barriers to employment, such as identifying suitable job roles, developing job search skills, and building confidence.</li>
<li>Building relationships: Networking with employers, building strong relationships with key stakeholders, and advocating for the needs of individuals with disabilities.</li>
<li>Providing ongoing support: Offering ongoing support to individuals in their new roles, including workplace adjustments and resolving any challenges they may face.</li>
<li>Maintaining accurate records: Keeping detailed records of all interactions and outcomes to ensure we meet ur compliance standards.</li>
</ul> About You:<ul>
<li>Passionate about supporting people who have challenges: You have a strong belief in the potential of everyone to achieve their employment goals.</li>
<li>Empathetic and compassionate: You possess excellent communication and interpersonal skills, with the ability to build rapport and trust with individuals from diverse backgrounds.</li>
<li>Resilient and resourceful: You are able to work independently and as part of a team, problem-solve effectively, and navigate challenging situations.</li>
<li>Excellent organisational and time-management skills: You are able to prioritise tasks, meet deadlines, manage your workload effectively and keep up to date on your administrative tasks.</li>
<li>Experience in employment support or a related field: Desirable but not essential</li>
</ul> The TeamThe Supported Employment Team are based within the Employment &amp; Skills team, assisting local people to access employment via placements and traineeships hosted at external organisations or temporary appointments within the Council. We work with clients who may need additional and targeted support such as care leavers, people with learning disabilities, women returning to the labour market, people aged 50plus and any other group who is furthest from the labour market.This Connect to Work Employment Specialist role is a 6-month fixed term contract.About Tower Hamlets – The Best of London in one borough!Tower Hamlets is a modern, forward thinking local authority, offering flexible working arrangements, generous annual leave, local government pension scheme and other staff benefits. We are one of the UK's most culturally vibrant and diverse areas, at the heart of London's East End. Our vision is that local communities will be independent, strong and vibrant. We want you to be part of the future that we are creating, and to help us make a difference.We are proud of our values because they demonstrate how we work. We have five core values:<ul>
<li>Together - We work TOGETHER across boundaries and with partners to achieve the best outcomes for Tower Hamlets</li>
<li>Open and honest - We are OPEN and transparent</li>
<li>Willing - We are WILLING to challenge, innovate and be accountable</li>
<li>Excellence - We empower each other to be EXCELLENT and go the extra mile</li>
<li>Respect - We RESPECT all communities; they are the heart of everything we do</li>
</ul> Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.Applications close 27th July 2025, and it is intended that interviews will take place week beginning 4th August 2025if you would like to have an informal discussion about his role please contact - <a href="mailto:Shipa.Begum@towerhamlets.gov.uk" target="_blank">Shipa.Begum@towerhamlets.gov.uk</a> (Connect To Work Team Leader)This post is open to the following types of applicants: Redeployees/ Internal/ AgencyIf this role is available to Internal employees only, this will include agency workers but does not include independent contractors or WorkPath traineesAll applications should be made via our online application system, no CV’s or alternative forms of applications are accepted. Internal employees should apply via the council's Intranet. External applicants apply via the Council's website <a href="http://www.towerhamlets.gov.uk/careers" target="_blank">www.towerhamlets.gov.uk/careers</a>Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups. We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class.We welcome applicants interested in flexible working arrangements and also applicants who live in the borough.

London Borough of Tower Hamlets

Connect to Work Employment Specialist

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We are seeking an enthusiastic and dynamic individual to join the Tower Hamlets Transport Planning team, within our Transport and Highways Service.Role purposeAs a Transport Planner within the Transportation Group, you will take the lead on delivery and implementation of the borough's School Travel Plans through TfL's Travel for Life programme, alongside delivery of behaviour change projects including Zero Emission Network (ZEN), cycle training, inclusive cycling, community cycle hubs, cycle parking and the council's staff travel plan. You will also assist in funding bid submissions, stakeholder engagement and the development and implementation of integrated transport strategies.Key responsibilitiesThe successful candidate will be required to co-ordinate the borough's School Travel Plan programme, delivering an increase in TfL Travel for Life accredited schools, and assisting in delivery of a range of key projects including the award winning Zero Emission Network (ZEN) and workplace travel plans alongside delivery of Local Implementation Plan (LIP) projects including cycle training, inclusive cycling, community cycle hubs, cycle parking and other sustainable travel projects in line with the Tower Hamlets Transport Strategy. The role will also involve contributing towards strategic policies including the Transport Strategy and supporting documents, including the Local Plan, Road Safety Plan, Walking and Cycling Plan and Air Quality Action Plan. The role will involve working with a range of external stakeholders including TfL, NHS, the GLA, neighbouring boroughs and local community organisations, alongside internal stakeholders in Transport and Highways, Planning, Regeneration and Public Health. The role will also involve identifying and bidding for funding to deliver projects.RequirementsThe successful candidate will have a degree in a relevant field and/or 5 years' relevant professional experience within transport planning or other related fields (e.g. project management, policy).Additional InformationTower Hamlets is a fascinating multi-cultural borough, steeped in history and with the fastest growing population in the country. It is the most densely populated borough in the country and two-thirds of households do not own a car. Tower Hamlets is serious about dealing with the transportation challenges it faces, which include congestion, poor air quality, road danger and physical inactivity. With the Elizabeth Line serving the borough alongside rail, tube, DLR, an extensive bus network and good strategic cycle network coverage, the opportunities for change are substantial. The main role of this post holder will be to co-ordinate the borough's School Travel Plan programme, facilitating an increase in the number of engaged and accredited schools, which currently stands at 47 and 38 respectively. The sustainable mode share of schoolchildren in the borough currently stands at 87% and we are aiming to increase this to 90%. Additionally, you will assist in project delivery for the award winning Zero Emission Network (ZEN). The ZEN operates in Tower Hamlets, Hackney, Newham, the City of London and Westminster and is funded by the Mayor of London’s Air Quality Fund.&nbsp;ZEN aims to help local businesses and residents save money, improve air quality and reduce emissions through the delivery of projects including workplace cargo bike grants, engagement events, micro-logistics hubs and cargo bike share schemes.You will also assist in delivery of LIP funded behaviour change projects including cycle training, inclusive cycling, community cycle hubs, cycle parking and other sustainable travel projects in line with the Tower Hamlets Transport Strategy. A hybrid work pattern will apply to this role, with 3 days a week in our award winning Tower Hamlets Town Hall, Whitechapel, and 2 days a week working from home. For an informal discussion about this post&nbsp;please contact Rob Morton, Principal Transport Planner on 0207 364 6940 or e-mail: <a href="mailto:robert.morton@towerhamlets.gov.uk" target="_blank">robert.morton@towerhamlets.gov.uk</a>Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups. We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class.We welcome applicants interested in flexible working arrangements and also applicants who live in the borough.

Transport Planner (Transportation)

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Housing Income Officer
£27,711 - £32,654 per annum (pay award pending)
An exciting opportunity has arisen for a motivated, compassionate and empathetic candidate to join the Housing Income Team in the important role of Housing Income officer. You will be joining a team who are dedicated in ensuring it reaches high levels of income collection, whilst at the same time collecting with care.&nbsp;
You will be supporting customers in ensuring they have all benefits in place including universal credit housing costs, housing benefits, council tax reduction, enabling access to household support funds, referrals for specialist support, where a need is identified.&nbsp;
Whilst the role is primarily to ensure rent is collected and enforcing breach of tenancy conditions for non-payment of rent, you will be working in an environment where all possible support is offered in particular during the recovery process.&nbsp;
The ideal candidate will have experience of working in income recovery, have an existing knowledge of welfare benefits and giving budgeting advice (although training will be provided), have excellent team and communication skills.&nbsp;&nbsp;
You must be hardworking with an eye for detail and have a genuine passion for working together as part of a team to provide the best service possible to our customers.&nbsp;
To apply, please visit:&nbsp;<a href="http://www.mansfield.gov.uk" target="_blank">www.mansfield.gov.uk</a>
Canvassing of Members of the Council (directly or indirectly) for any appointment shall disqualify the candidate for that appointment. Applicants should disclose if they are related to a Member or Officer of the Authority.
Closing date:&nbsp; 27 July 2025 Interviews: 5 August 2025
Mansfield District Council is an Equal Opportunities employer and welcomes applications from all sections of the Community.

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