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About the BoroughIn Sutton, there is much for us to be proud of both as a council and as a borough. This includes high levels of resident satisfaction, the quality of our services, our success in addressing our financial challenges to date, the way that we involve and engage with residents on key issues facing the borough, and the enthusiastic and motivated staff that we employ.&nbsp;Looking ahead, there are plans for the delivery of new homes and new schools and the London Cancer Hub is being developed, while the Council is also seen as a driving force within the South London Partnership of five outer south west London boroughs focused on strategic growth, regeneration and investment.All of this demonstrates a good track record and an authority that is ambitious and set to deliver more improvements for the borough. We've set out our vision for the future of Sutton in our corporate plan - Ambitious for Sutton. This strategic plan will shape the outcomes we achieve, the services we provide, and the impact we have on residents, to make Sutton a great place to live, work and raise a family.Situated in Zone 5, Sutton is less than 30 minutes by train from central London, and south and south west London are easily accessible by public transport. There are 10 train stations which serve key neighbourhoods within the borough providing direct connections to London Victoria, London Bridge, London Blackfriars and St Pancras International. Sutton also has direct rail connections with Epsom, Dorking, Guildford and Horsham, as well as Wimbledon for an interchange with the London Underground and West Croydon for the London Overground. There’s also an extensive road network which provides close and easy access to the M25 and M23.About the Service and TeamAdult Social Care is undergoing a significant transformation to address the rising demand for our services. We're implementing wide-ranging changes to improve care for adults and create positive working environments for our staff. We have new leaders and experienced managers who bring innovative ideas to the service and are driving meaningful changes throughout your service delivery. Our goal is to deliver exceptional care that enhances outcomes for our community whilst providing an inclusive, diverse and stable environment for staff to grow their career.For more information on our new operating model and teams <a href="https://careers.sutton.gov.uk/categories/adult-social-care" target="_blank">click here</a>.There are four Locality teams currently in place, aligned to the four Primary Care Network (PCN) footprint - Wallington, Carshalton, Sutton &amp; Cheam. These services are for older people, people with physical and sensory disabilities and people with mental health related needs. Locality teams bring Social Workers together with NHS colleagues, supporting holistic, integrated working. About the Role and Our Ideal CandidateJoin Adult Social Care as a Social Worker and receive a Welcome Bonus* of £1000 paid in your first month's salary and a Retention Bonus* of £1000 paid for every complete year in service (* subject to payscale). With a total package up to £51,083 including bonuses and benefits, this is an excellent opportunity to advance your career in social care.We are looking for experienced Social Workers to join our Locality Team in Adult Social Care. Our mission is to empower adults to live independently as possible, and we need your expertise to make it happen. As a Social Worker working within the Localities team, your responsibilities will include::<ul><li>Undertaking Care Act 2014 Assessments - identify individuals’ care and support needs, ensuring a personalised approach that emphasises the best outcomes</li><li>Completing Care Act 2014 Reviews - evaluating the strength and suitability of an individual's care and support plan, ensuring that it continues to meet their needs and preferences</li><li>Managing Safeguarding enquiries - investigating concerns about potential abuse or neglect, ensuring the safety and well-being of vulnerable individuals.</li><li>Mental Capacity assessments - determine an individual's ability to make specific decisions regarding their care and treatment.</li><li>Undertaking duty on rota basis</li><li>Undertaking DSTS and CHC&nbsp;</li><li>Court related work</li></ul>Our teams are renowned for its ability to craft outstanding care plans that prioritise the needs and voices of service users, integrating input from various professionals, families/carers, and external agencies to ensure the best outcomes are achieved.&nbsp;&nbsp;Are you ready to take the next step? We are here to support your growth as you begin your career at Suttons Adult Social Care. Apply now and join us as we navigate this journey toward excellence.This position offers an excellent opportunity for individuals with outstanding communication skills and a compassionate manner capable of effectively managing high levels of emotional distress. We encourage applications from candidates with experience in adult care and those passionate about delivering person-centred care. You'll join a welcoming, supportive, and energetic team dedicated to providing first class supervision and ongoing professional development opportunities.In addition, we would expect the following from all suitable candidates:<ul><li>To be registered with Social Work England and hold a degree in Social Care or similar.</li><li>2 years post ASYE working experience as a Uk registered social worker</li><li>Have experience of working in a multidisciplinary team setting.</li><li>Experience in undertaking complex Mental health and Physical health cases.</li><li>Have sound knowledge and ability to deliver social work support to service users and their families.</li><li>Ability to communicate complex social issues clearly to both patients and professionals.</li><li>Ability to plan and coordinate social care plans and aspects of patient discharge.</li></ul>Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across - however big or small - will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.In addition, we offer a modern and flexible working environment for our staff, supported by our IT infrastructure, including Google Chromebooks and Google Apps. Our Flexible Working - Smarter Working Scheme embraces new ways of working. It provides improved work life balance for our staff as it allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week.Employees have access to a wide range of benefits, some of which include:<ul><li>Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)</li><li>General Council Flexi-time (Please note, this applies to roles at grades 1-9 only)</li><li>Public Health Service Localised Flexi-time Scheme - accrual of up to 5 days per year&nbsp;</li><li>Three volunteering days per year in Sutton</li><li>Comprehensive learning and development programme</li><li>Local and national discounts for shopping, eating out and leisure activities</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Car parking scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Free eye tests and contribution towards glasses</li><li>Confidential wellbeing and counselling support</li><li>Subsidised gym membership</li></ul>Application ProcessPlease apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application.To support our diversity agenda and reduce the risk of bias in our recruitment activities, our short listing process completely anonymises personal information that can identify job applicants e.g. name, title etc. Our hiring managers review and short list applications based on the information provided as part of your application as to how well you meet the requirements and criteria for the role, as outlined in the job profile.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.Additional InformationWe pride ourselves on being a diverse, inclusive and welcoming Borough and we aim to create a workforce which reflects the community we serve - the key highlights from our recent Equalities Workforce Report can be seen <a href="https://drive.google.com/file/d/1KGMTYxsYV0WkCbJAHTDyEDSVwv5YDX9A/view?usp=sharing" target="_blank">here.</a> We are respectful of difference and realise the positive value of diversity in our workforce. We welcome and encourage job applications from people of all backgrounds and particularly welcome applications from Black, Asian and Minority Ethnic candidates and disabled candidates, as these groups are currently under-represented in our workforce. As part of our Disability Confident Committed status, we guarantee to interview all disabled applicants who meet the minimum/essential criteria for the role.We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, and inclusive staff networks who help drive our diversity agenda.The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the&nbsp;<a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a>&nbsp;for right to work guidance.#LI-SR1





<ul></ul>

Kingston Upon Thames & Sutton Councils

Social Worker - Adult Social Care

About the BoroughIn Sutton, there is much for us to be proud of both as a council and as a borough. This includes high levels of resident satisfaction, the quality of our services, our success in addressing our financial challenges to date, the way that we involve and engage with residents on key issues facing the borough, and the enthusiastic and motivated staff that we employ.&nbsp;Looking ahead, there are plans for the delivery of new homes and new schools and the London Cancer Hub is being developed, while the Council is also seen as a driving force within the South London Partnership of five outer south west London boroughs focused on strategic growth, regeneration and investment.All of this demonstrates a good track record and an authority that is ambitious and set to deliver more improvements for the borough. We've set out our vision for the future of Sutton in our corporate plan - Ambitious for Sutton. This strategic plan will shape the outcomes we achieve, the services we provide, and the impact we have on residents, to make Sutton a great place to live, work and raise a family.Situated in Zone 5, Sutton is less than 30 minutes by train from central London, and south and south west London are easily accessible by public transport. There are 10 train stations which serve key neighbourhoods within the borough providing direct connections to London Victoria, London Bridge, London Blackfriars and St Pancras International. Sutton also has direct rail connections with Epsom, Dorking, Guildford and Horsham, as well as Wimbledon for an interchange with the London Underground and West Croydon for the London Overground. There’s also an extensive road network which provides close and easy access to the M25 and M23.About the Service and TeamThe After School Club runs in 2 locations in the borough - 1 in Central Sutton and 1 at The Grange Play Centre in Beddington Park.&nbsp; The Holiday Club run at The Grange.&nbsp; We offer high quality play opportunities for children aged 4 - 12. We work closely with parent and other agencies to ensure that children are given the right level of support to engage in the activities we offer. We are an all inclusive setting and provide excellent levels of care including children with Special Educational Needs and Disabilities in a mainstream setting.We are an enthusiastic and vibrant team who strive to do the best for children.&nbsp;About the Role and Our Ideal Candidate<ul><li>To support the provision of a comfortable, safe, stimulating and aesthetically pleasing environment which provides consideration of families ethnic, cultural and linguistic backgrounds and consideration for children’s gender and special needs.&nbsp;</li><li>To lead on a range of play and learning activities to ensure the delivery of learning objectives.</li><li>To support the delivery of all Holiday PlayScheme and after school activities and opportunities, which extend learning, appropriate to the child’s individual needs (this will include off site trips) and to keep all equipment and resources in an organised, hygienic and safe way.&nbsp;</li><li>To ensure that the environment, inside and outside, is kept safe, tidy and stimulating at all times and that resources are cared for appropriately and damages are immediately reported to the Lead Practitioner.&nbsp;</li><li>Drawing on the expertise of colleagues within the Play Service and outside agencies, to support planning for individual children, working in partnership with parents and local schools that access our service.</li><li>Attending team briefings to ensure continuity and service standards are adhered to.</li><li>Accessing Training opportunities to support CPD.</li></ul><ul><li>Experience of working with children aged 4-12yrs.&nbsp;&nbsp;</li><li>Able to manage own time efficiently&nbsp;</li><li>Ability to work as part of a team</li><li>Warm and caring personality – friendly and approachable to families</li><li>Ability to communicate effectively with staff, parents and children, at all levels.&nbsp;&nbsp;</li><li>Commitment to equal opportunities for all children and families</li><li>Able to accommodate the flexible working patterns that may be required e.g. moving staff from site to site at short notice.</li><li>Demonstrable learning and reflection about inequality, inclusion, racism and the experiences of people from black and ethnic minority backgrounds in accessing services.</li><li>Excellent people skills, with the ability to build professional supportive relationships with parents and partners alike</li><li>Good emotional intelligence</li></ul>Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across - however big or small - will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.In addition, we offer a modern and flexible working environment for our staff, supported by our IT infrastructure, including Google Chromebooks and Google Apps. Our Flexible Working - Smarter Working Scheme embraces new ways of working. It provides improved work life balance for our staff as it allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week.Employees have access to a wide range of benefits, some of which include:<ul><li>Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)</li><li>General Council Flexi-time (Please note, this applies to roles at grades 1-9 only)</li><li>Public Health Service Localised Flexi-time Scheme - accrual of up to 5 days per year&nbsp;</li><li>Three volunteering days per year in Sutton</li><li>Comprehensive learning and development programme</li><li>Local and national discounts for shopping, eating out and leisure activities</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Car parking scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Free eye tests and contribution towards glasses</li><li>Confidential wellbeing and counselling support</li><li>Subsidised gym membership</li></ul>Application ProcessPlease apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application.To support our diversity agenda and reduce the risk of bias in our recruitment activities, our short listing process completely anonymises personal information that can identify job applicants e.g. name, title etc. Our hiring managers review and short list applications based on the information provided as part of your application as to how well you meet the requirements and criteria for the role, as outlined in the job profile.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.Additional InformationWe pride ourselves on being a diverse, inclusive and welcoming Borough and we aim to create a workforce which reflects the community we serve - the key highlights from our recent Equalities Workforce Report can be seen <a href="https://drive.google.com/file/d/1KGMTYxsYV0WkCbJAHTDyEDSVwv5YDX9A/view?usp=sharing" target="_blank">here.</a> We are respectful of difference and realise the positive value of diversity in our workforce. We welcome and encourage job applications from people of all backgrounds and particularly welcome applications from Black, Asian and Minority Ethnic candidates and disabled candidates, as these groups are currently under-represented in our workforce. As part of our Disability Confident Committed status, we guarantee to interview all disabled applicants who meet the minimum/essential criteria for the role.We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, and inclusive staff networks who help drive our diversity agenda.The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the&nbsp;<a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a>&nbsp;for right to work guidance.





<ul></ul>

Casual Playworker

Vac DescriptionInclusion Manager Permanent, Full Time: 37 Hours per Week Salary: £51,501.25 - £59,490.22 per annum, Cognus band 4 SP 62– SP 72 Location: Borough of Sutton - Head Office in Wallington Cognus Limited is a Local Authority Traded Company, which is commissioned by the London Borough of Sutton to provide education services to early years providers, mainstream schools and specialist education settings in Sutton. Wholly owned by the local authority, we deliver a wide range of high-quality services to deliver excellent practice that improve the lives of children, young people, and families in Sutton and beyond.Cognus is seeking to recruit an Inclusion Manager who will have responsibility for several teams who directly deliver support to children, young people, parents, carers and schools. If you are seeking a significant challenge and have a strong track record of delivering or leading teams support services, delivering within a culture of empowerment, and excellence and operating in a cycle of continuous improvement then we want to hear from you.We are looking for a professional and experienced individual who is passionate about the inclusion of children and young people in education and society. An individual that enjoys a varied workload, can lead multiple teams, is organised, creative, flexible and has excellent people skills. You will be tasked with the necessary reporting, performance management and line management responsibilities, and importantly you will bring energy and inspire those you lead and have the ability to build relationships across the local area. You will be able to deliver with excellence.This role will work closely with the Head of Inclusion and multi-agency partners that include senior leaders in both primary and secondary schools, the Local Authority, Social Care, multi-agency partners, other providers as well as Cognus teams. You must be confident and effective communicator and be comfortable working through complex issues with Head Teachers, Senior Leadership Teams and other organisations and be experienced in working in a multi-agency environment. Whilst we continue to work in line with legislation and best practice, we are ambitious about developing the local area inclusion agenda and are looking for an individual who is able to think creatively and flexibility about delivering statutory duties, while maintaining a focus on inclusive practice and the best outcomes for the children, young people and families that we support.You will give us great commitment and in return we offer an excellent package including:<ul><li>Starting salary of £51,501.25 per annum (Cognus Band 4)</li><li>Workplace pension scheme 4% to 8% matched contributions</li><li>28 days annual leave pro rata (plus Bank Holidays)</li><li>Regular manager support and supervision</li><li>Hybrid and flexible working</li><li>Staff benefits package, currently including Employee Assistance Programme, Perkbox and (upon completion of probation) Sovereign Healthcare Cashback plans Cognus reserves the right to adjust these additional discretionary benefits to improve quality of their services provided, maintain affordability for the Company and to ensure benefits remain fit for purpose with staff needs.</li><li>Staff EDI group and Mental Health First Aiders to support wellbeing and inclusion</li><li>Cognus Coaching Programmes</li><li>An ambitious culture with friendly and supportive colleagues</li></ul>If you are interested and would like to be considered for this role, please apply to <a href="mailto:recruitment@cognus.org.uk" target="_blank">recruitment@cognus.org.uk</a> with the completed application form, downloaded from <a href="https://www.cognus.org.uk/work-with-us/current-vacancies/cognus-application-form/" target="_blank">our website</a>, outlining your suitability. The deadline for receipt is midnight Friday 11th July 2025. Candidates are requested to be available for interview W/C 21st July 2025.For an informal conversation about the role, please contact Helen Gasparelli, Operations Director, at <a href="mailto:Helen.Gasparelli@Cognus.org.uk" target="_blank">Helen.Gasparelli@Cognus.org.uk</a>.All offers of employment are subject to successful completion of recruitment formalities which includes an enhanced DBS check. These checks must have been completed before the commencement of employment. We expect our staff to have due regard for safeguarding and promoting the welfare of children and young people and to follow the child protection procedures adopted by the Company and Sutton’s Local Safeguarding Partnership.About the Role and Our Ideal CandidateInclusion Manager Permanent, Full Time: 37 Hours per Week Salary: £51,501.25 - £59,490.22 per annum, Cognus band 4 SP 62– SP 72 Location: Borough of Sutton - Head Office in Wallington Cognus Limited is a Local Authority Traded Company, which is commissioned by the London Borough of Sutton to provide education services to early years providers, mainstream schools and specialist education settings in Sutton. Wholly owned by the local authority, we deliver a wide range of high-quality services to deliver excellent practice that improve the lives of children, young people, and families in Sutton and beyond.Cognus is seeking to recruit an Inclusion Manager who will have responsibility for several teams who directly deliver support to children, young people, parents, carers and schools. If you are seeking a significant challenge and have a strong track record of delivering or leading teams support services, delivering within a culture of empowerment, and excellence and operating in a cycle of continuous improvement then we want to hear from you.We are looking for a professional and experienced individual who is passionate about the inclusion of children and young people in education and society. An individual that enjoys a varied workload, can lead multiple teams, is organised, creative, flexible and has excellent people skills. You will be tasked with the necessary reporting, performance management and line management responsibilities, and importantly you will bring energy and inspire those you lead and have the ability to build relationships across the local area. You will be able to deliver with excellence.This role will work closely with the Head of Inclusion and multi-agency partners that include senior leaders in both primary and secondary schools, the Local Authority, Social Care, multi-agency partners, other providers as well as Cognus teams. You must be confident and effective communicator and be comfortable working through complex issues with Head Teachers, Senior Leadership Teams and other organisations and be experienced in working in a multi-agency environment. Whilst we continue to work in line with legislation and best practice, we are ambitious about developing the local area inclusion agenda and are looking for an individual who is able to think creatively and flexibility about delivering statutory duties, while maintaining a focus on inclusive practice and the best outcomes for the children, young people and families that we support.You will give us great commitment and in return we offer an excellent package including:<ul><li>Starting salary of £51,501.25 per annum (Cognus Band 4)</li><li>Workplace pension scheme 4% to 8% matched contributions</li><li>28 days annual leave pro rata (plus Bank Holidays)</li><li>Regular manager support and supervision</li><li>Hybrid and flexible working</li><li>Staff benefits package, currently including Employee Assistance Programme, Perkbox and (upon completion of probation) Sovereign Healthcare Cashback plans Cognus reserves the right to adjust these additional discretionary benefits to improve quality of their services provided, maintain affordability for the Company and to ensure benefits remain fit for purpose with staff needs.</li><li>Staff EDI group and Mental Health First Aiders to support wellbeing and inclusion</li><li>Cognus Coaching Programmes</li><li>An ambitious culture with friendly and supportive colleagues</li></ul>If you are interested and would like to be considered for this role, please apply to <a href="mailto:recruitment@cognus.org.uk" target="_blank">recruitment@cognus.org.uk</a> with the completed application form, downloaded from <a href="https://www.cognus.org.uk/work-with-us/current-vacancies/cognus-application-form/" target="_blank">our website</a>, outlining your suitability. The deadline for receipt is midnight Friday 11th July 2025. Candidates are requested to be available for interview W/C 21st July 2025.For an informal conversation about the role, please contact Helen Gasparelli, Operations Director, at <a href="mailto:Helen.Gasparelli@Cognus.org.uk" target="_blank">Helen.Gasparelli@Cognus.org.uk</a>.All offers of employment are subject to successful completion of recruitment formalities which includes an enhanced DBS check. These checks must have been completed before the commencement of employment. We expect our staff to have due regard for safeguarding and promoting the welfare of children and young people and to follow the child protection procedures adopted by the Company and Sutton’s Local Safeguarding Partnership.





<ul></ul>

Inclusion Manager

About the BoroughIn Sutton, there is much for us to be proud of both as a council and as a borough. This includes high levels of resident satisfaction, the quality of our services, our success in addressing our financial challenges to date, the way that we involve and engage with residents on key issues facing the borough, and the enthusiastic and motivated staff that we employ.&nbsp;Looking ahead, there are plans for the delivery of new homes and new schools and the London Cancer Hub is being developed, while the Council is also seen as a driving force within the South London Partnership of five outer south west London boroughs focused on strategic growth, regeneration and investment.All of this demonstrates a good track record and an authority that is ambitious and set to deliver more improvements for the borough. We've set out our vision for the future of Sutton in our corporate plan - Ambitious for Sutton. This strategic plan will shape the outcomes we achieve, the services we provide, and the impact we have on residents, to make Sutton a great place to live, work and raise a family.Situated in Zone 5, Sutton is less than 30 minutes by train from central London, and south and south west London are easily accessible by public transport. There are 10 train stations which serve key neighbourhoods within the borough providing direct connections to London Victoria, London Bridge, London Blackfriars and St Pancras International. Sutton also has direct rail connections with Epsom, Dorking, Guildford and Horsham, as well as Wimbledon for an interchange with the London Underground and West Croydon for the London Overground. There’s also an extensive road network which provides close and easy access to the M25 and M23.About the Service and TeamIn Sutton, the Pupil-Based Commissioning Service plays a crucial role in ensuring that children and young people, particularly those with Special Educational Needs and Disabilities (SEND) or who are otherwise vulnerable, receive the appropriate support to access education. This team is involved in strategically planning, procuring, and managing services that aim to improve outcomes for these pupils.You will be joining a small team of commissioning&nbsp;managers responsible for the commissioning&nbsp;of mainstream, specialist and alternative education provision&nbsp;and places&nbsp;across the Early Years education phase&nbsp;all the way through to post-16 and post-19 specialist&nbsp;provision, working closely with partners in other education services in Sutton, school and other&nbsp;education providers, and colleagues&nbsp;in Health and Social Care. This collaborative approach ensures that tailored interventions and alternative provisions are in place where&nbsp;needed, aiming to support children in mainstream education where possible and to facilitate successful transitions, and prepare them for adulthood.The service is supported by data and finance support colleagues, and sits alongside provision of admissions and SEND services, delivered within Cognus Education Services, and our Children's and Adults social care, assisted transport and therapy services commissioning colleagues.About the Role and Our Ideal CandidateWorking to the Head of Pupil Based Commissioning to lead on the Council’s SEND place planning and commissioning responsibilities in relation to education access and sufficiency across the Borough across Early Years, Primary, Secondary and Post 16 provision.The post holder has no direct line management responsibility but will will be expected to ‘matrix manage’ across other areas including the Council’s central commissioning hub as well as the SEND service in Cognus - the Council’s wholly owned Local Authority Trading Company where the majority of school support services are currently provided.&nbsp;&nbsp;The post holder will have a particular focus on developing, leading and implementing our SEND commissioning strategy to ensure that the Council ensures a sufficiency of high-quality school specialist school places in the Borough contributing to our ‘Ambitious for SEND’ agenda.Role Duties:Apply professional judgement to interpret and apply policies and procedures to meet specific local or service needs.Provide day to day management and professional supervision to staff to ensure operational plans and activities are delivered effectively.Analyse customer needs and the provider market in order to provide data and evidence to inform commissioning and service design decisions for specific services.Plan, design and procure specific services to ensure they deliver their intended outcomes for customers.Work with specific organisations to deliver intended outcomes through collaborative working.Lead small projects and implement changes and improvements within agreed cost, time and quality standards.Where relevant, manage service level budgets and resources in order to support the delivery of intended outcomes and demonstrate value for money.Responsibility for coordinating the High Needs Capital Provision Fund (special Provision Capital Fund).&nbsp;The balance within this budget currently sits at approximately £10M and is part of the Council’s overall education capital budgets overseen by the Head of Pupil Based Commissioning (HoPBC).Responsibility for setting top-up funding at a provider level through the revenue funding model. Overall budgetary responsibility will sit with the Head of Pupil Based Commissioning.SEND Commissioning Strategy, including development of primary enhanced SEND provisions, and formally commissioned secondary Specially Resourced Provisions (SRPs) and SEN units.SEND Commissioning Agreements with in-borough state-funded pre-16 providersPlace Change Notification Process and annual / regular commissioning discussions with schools and settingsRecommissioning provision to meet needs of Sutton populationResponsible for Transition Planning with primary and secondary schools and liaison with SEND service to make best of of data.Responsible for re-commissioning provision following needs analysis to best meet the needs of local children and young peopleOversight and development of Schools Specialist Funding Model and Top UpsImplementation of Government’s Green Paper recommendations as they relate to SEND commissioning, and any changes due to the planned Children’s Wellbeing billLiaison and engagement with the SEND service at Senior Management LevelProduce and maintain the SEND Commissioning HandbookDeputise for the HoPBC Produce and present reports at Member Committee meetings and brief lead members, councillors and Directorate management as necessary.Responsible for producing the Ambitious for SEND termly newsletter.Responsible for overseeing the special school and bases moderation process.Responsible for managing the exceptional funding process for special schools and bases.Develop AP Quality assurance framework, particularly with regard to cross borough working, and out of borough placements.The successful SEND, AP and Pupil Commissioning Manager will ideally possess a comprehensive blend of strategic vision, operational acumen, and a deep-seated commitment to improving outcomes for all children and young people.&nbsp;The ideal candidate will demonstrate a strong understanding of current SEN legislation, AP pathways, and mainstream educational provision, coupled with proven experience in commissioning services within a public sector or educational context.&nbsp;They will apply a data-driven approach, demonstrating excellent analytical skills, and the ability to navigate complex challenges with resilience and innovation. This will enable them to strategically shape a diverse and inclusive educational landscape that meets the evolving needs of the pupil population in Sutton.Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across - however big or small - will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.In addition, we offer a modern and flexible working environment for our staff, supported by our IT infrastructure, including Google Chromebooks and Google Apps. Our Flexible Working - Smarter Working Scheme embraces new ways of working. It provides improved work life balance for our staff as it allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week.Employees have access to a wide range of benefits, some of which include:<ul><li>Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)</li><li>General Council Flexi-time (Please note, this applies to roles at grades 1-9 only)</li><li>Public Health Service Localised Flexi-time Scheme - accrual of up to 5 days per year&nbsp;</li><li>Three volunteering days per year in Sutton</li><li>Comprehensive learning and development programme</li><li>Local and national discounts for shopping, eating out and leisure activities</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Car parking scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Free eye tests and contribution towards glasses</li><li>Confidential wellbeing and counselling support</li><li>Subsidised gym membership</li></ul>Application ProcessPlease apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application.To support our diversity agenda and reduce the risk of bias in our recruitment activities, our short listing process completely anonymises personal information that can identify job applicants e.g. name, title etc. Our hiring managers review and short list applications based on the information provided as part of your application as to how well you meet the requirements and criteria for the role, as outlined in the job profile.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.Additional InformationWe pride ourselves on being a diverse, inclusive and welcoming Borough and we aim to create a workforce which reflects the community we serve - the key highlights from our recent Equalities Workforce Report can be seen <a href="https://drive.google.com/file/d/1KGMTYxsYV0WkCbJAHTDyEDSVwv5YDX9A/view?usp=sharing" target="_blank">here.</a> We are respectful of difference and realise the positive value of diversity in our workforce. We welcome and encourage job applications from people of all backgrounds and particularly welcome applications from Black, Asian and Minority Ethnic candidates and disabled candidates, as these groups are currently under-represented in our workforce. As part of our Disability Confident Committed status, we guarantee to interview all disabled applicants who meet the minimum/essential criteria for the role.We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, and inclusive staff networks who help drive our diversity agenda.The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the&nbsp;<a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a>&nbsp;for right to work guidance.





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SEND, AP and Pupil Commissioning Manager

Join Our Team and Make a Difference!Are you passionate about fostering an inclusive and diverse work environment? Do you have exceptional organisational skills and a keen interest in promoting equality? If so, we have an exciting opportunity for you!About the RoleWe are looking for a passionate and knowledgeable EDI Accessibility Co-ordinator to join our Equality, Diversity &amp; Inclusion (EDI) team with a focus on ensuring that accessibility is embedded in every aspect of our organisation. You will play a key role in identifying and removing barriers to participation for disabled people and other underrepresented groups, supporting the creation of inclusive environments, policies, and practices. You will be supporting our newly formed Accessibility Working Group, as well as monitoring and processing Access to Work and Occupational Health requests.By joining our team, you will have the opportunity to contribute to meaningful change. You will work alongside passionate individuals who are dedicated to creating an inclusive and supportive workplace for all employees.Key Responsibilities<ul> <li>Act as a contact for accessibility queries across the organisation.</li> <li>Support the delivery and evaluation of our EDI strategy, with a strong focus on accessibility and inclusive design.</li> <li>Collaborate with internal teams to review processes, policies, and systems for accessibility compliance and best practices.</li> <li>Work closely with HR, IT, Communications, and Facilities teams to ensure an inclusive experience for staff, service users, and stakeholders.</li> <li>Keep up-to-date with relevant legislation, standards, and emerging trends in accessibility and EDI.</li> <li>Monitor progress through data, feedback, and impact reporting to inform continuous improvement.</li> <li>Monitor and process Access to Work and Occupational Health requests in a timely manner, as well as responding to any related queries.</li> <li>Support the planning and execution of events, workshops, and training sessions related to diversity and inclusion.</li></ul>About youYou will have:<ul> <li>Strong organisational and time management skills.</li> <li>Excellent communication and interpersonal skills, with the ability to influence and collaborate across teams.</li> <li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).</li> <li>Strong understanding of EDI principles, especially relating to disability and accessibility.</li> <li>Knowledge of accessibility standards and legislation (e.g. Equality Act 2010).</li> <li>Experience of embedding accessibility requirements and reasonable adjustments. </li> <li>A genuine commitment to promoting diversity and inclusion.</li> <li>Ability to work independently and as part of a team.</li></ul> Help us to change children and young people’s lives!At Birmingham Children’s Trust, we are committed to making a positive impact on the lives of over 10,000 children and young people in our city every day. Our mission is to support the most disadvantaged children and young people in Birmingham, ensuring they are safe, happy, and healthy.Why Join Us?<ul> <li>Impactful Work - be part of a team that makes a real difference in the lives of the city’s most vulnerable children.</li> <li>Supportive Environment - enjoy a supportive and collaborative work culture where your contributions are valued.</li> <li>Career Development - benefit from tailored development programs, supportive supervision, and a range of learning opportunities to enhance your skills and advance your career.</li> <li>Generous Benefits - take advantage of our competitive reward package including generous leave allowance, Local Government pension scheme, and additional benefits.</li></ul>Our ValuesWe approach our work with care and compassion, actively listening to the needs of the children and young people we serve. We involve them in the decisions that affect their lives, ensuring their voices are heard and respected.We are committed to using our resources wisely, ensuring that every penny is spent where it counts the most. We foster collaboration among schools, health professionals, and the police, working together to create a supportive network for our young people.We believe that when we work as one cohesive team, the children and young people of Birmingham are more likely to thrive. Our unified approach ensures that we provide the best possible support and opportunities for their growth and development.Join us and together, we can create a brighter future for all.SafeguardingAt Birmingham Children’s Trust, we are committed to safeguarding and promoting the welfare of children and young people. Depending on the role, you may be asked to undergo the appropriate level of Disclosure and Barring Service (DBS) check to assess your suitability for working with children and young people.The level of check (Standard, Enhanced, or Enhanced with Barred List) is determined based on the specific responsibilities of the role and the level of contact with children and young people. We are committed to the fair treatment of all applicants, including those with criminal records. Having a criminal record will not necessarily bar an individual from working with us. This will depend on the nature of the position and the circumstances and background of the offence.Please note that we reserve the right to close the job early should we reach the required number of applications, therefore please ensure you submit your application and supporting statement early to avoid any disappointment.





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Birmingham Children's Trust

EDI Accessibility Co-ordinator

<h2>About the job</h2>Salary: £25,183 - £25,992 a year Hours per week: 37 Contract type: PermanentWe’re Looking for a Facilities Assistant – Is That You? We’re not just offering a job — we’re offering a chance to join a team that plays a key role in keeping our central office sites safe, secure, and running smoothly. If you're someone who takes pride in being reliable, practical, and people-focused, we’d love to hear from you. As part of our facilities team, your role will be varied, hands-on and important. You’ll be the friendly, helpful face people see around the building and the first point of contact in many situations. Whether you’re issuing keys, carrying out patrols, moving furniture, or responding to emergencies, you’ll be right at the heart of what keeps our offices safe and functional. You’ll work on-site every day, making sure the environment is secure, clean, and welcoming. You’ll also be part of a standby rota, helping us respond to any out-of-hours incidents at our office or depot properties. Wearing the uniform we provide, you'll take pride in representing our service and keeping standards high.Please note this role does not attract sponsorship.<h2>About you</h2>You’ve got experience working with the public — face-to-face and over the phone — and you know how to deal with people in a calm, courteous way, even when things get a bit hectic. You’re comfortable using email, reading instructions, and recording important information clearly, whether that’s an incident report or a logbook entry. You’re someone who doesn’t wait to be told what to do. You follow procedures carefully, but you’re also happy to take the initiative when needed. You understand the importance of being dependable and self-motivated, especially in a role that supports others. This is a physical role, so you’ll need to be able to lift and move furniture and large objects daily, and be happy to patrol multiple sites each day. If that sounds like a good fit for you, and you're ready to be part of a service that really matters, then we’re ready to welcome you.This is a public facing role so you’ll need to show off your fluency in speaking and writing English<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1547214&amp;ptId=11427" target="_blank">download: Facilities Assistant L3.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1547215&amp;ptId=11427" target="_blank">download: Luton Values Flyer.pdf</a></li></ul>





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Luton Borough Council

Facilities Assistant

<h2>About the job</h2>Salary: £51,802 - £54,924 a year pro rata plus £3,203 car benefit allowance and £5,000 market supplement Hours per week: 37 Contract type: PermanentMake a difference that lasts – lead a truly multi-disciplinary teamWe’re building a bold new Family Help model that wraps the right professionals around families at the right time. As our Family Help Team Manager you will coordinate social workers, psychologists, PCSO’s, CAMHS clinicians, housing officers, youth workers and many others to deliver joined-up early-help and child-in-need services that keep children safe and thriving in their own homes and communities.What you’ll be doing<ul><li>Inspire and lead&nbsp;a diverse team of specialists, embedding a culture of high support and high challenge.</li><li>Hold strategic oversight&nbsp;of all early-help and child-in-need cases, making decisive safeguarding judgements – including initiating Care Proceedings where necessary.</li><li>Drive practice quality&nbsp;– champion evidence-based interventions, run reflective supervision, and track impact through robust QA and performance indicators.</li><li>Forge strong partnerships&nbsp;with schools, health, police, voluntary and community sectors so families experience one seamless service.</li><li>Manage resources wisely&nbsp;– set priorities, control a devolved budget and deploy staff and commissioned services for maximum impact.</li><li>Promote continuous learning&nbsp;– coach, mentor and develop practitioners so that excellent social work flourishes across the service.</li></ul>Please note this role does not attract sponsorship.<h2>About you</h2>You’re an experienced and confident social care professional with a strong background in Family Help, Safeguarding, and Child Protection. You lead with purpose, make sound decisions in complex situations, and are passionate about delivering high-quality services for children and families.You bring:<ul><li>Significant experience&nbsp;in children’s social care, including early help and statutory work.</li><li>A proven ability to&nbsp;manage, motivate and develop&nbsp;multidisciplinary teams.</li><li>Strong&nbsp;decision-making&nbsp;skills, particularly in safeguarding and complex casework.</li><li>A track record of&nbsp;supporting high standards&nbsp;through supervision, coaching, and quality assurance.</li><li>Excellent communication&nbsp;skills – able to write clear reports and represent the service at all levels.</li><li>Experience&nbsp;managing budgets&nbsp;and deploying resources effectively.</li><li>In-depth&nbsp;knowledge of relevant legislation, guidance, and best&nbsp;practice in children’s&nbsp;services.</li><li>A collaborative approach, with experience working across agencies to achieve better outcomes.</li></ul>Essential:<ul><li>Social work qualification (DipSW, CQSW or equivalent)</li><li>Registered with Social Work England</li></ul>You're driven, child-focused, and ready to lead meaningful change.<h2>About us</h2>Luton Council has been selected to deliver the government’s Families First for Children Pathfinder programme.Luton is one of seven new areas in the second wave to be chosen with the aim of protecting vulnerable children from harm and improving services to help more children stay with their families in safe and loving homes.The programme is an amazing opportunity for Luton to shape future social care practice, which includes closer working relationships with our health, police, education and voluntary sector partners.Children are at the heart of everything we do in Luton, and we are very proud of the tremendous work that is already taking place together with our partners, including the development of our Family Hubs and working towards making Luton a child-friendly town where our children and young people can grow up feeling happy, healthy and secure.Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?<h2>Application process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority.<h2>Additional information</h2>We offer a range of excellent staff benefits which include: <ul><li>From 25&nbsp;to 32&nbsp;days’ annual leave:&nbsp;linked to length of service and grade</li><li>Buying annual leave scheme:&nbsp;buy up to 20 days additional annual leave</li><li>Career Pathways:&nbsp;step up in your career or move into a specialist area</li><li>Pension scheme:&nbsp;with generous employer contributions of up to&nbsp;20.2 per cent (at July 2023) and 3x salary death in service grant</li><li>Generous relocation package:&nbsp;up to £8,000 (subject to eligibility)</li><li>Employee Assistance Programme:&nbsp;a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home</li><li>Work/life balance:&nbsp;flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns</li><li>Training and support:&nbsp;unlimited access to development courses, mentoring and support and clear career pathways</li><li>Staff offers:&nbsp;includes discounts on your MOT, gym and fitness, restaurants and salons</li><li>Arriva Travel Club:&nbsp;great value savings on local bus travel</li><li>Friday Funday Socials -&nbsp;One Friday every 2 months where we encourage our staff to get together to socialise after work</li></ul><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1545657&amp;ptId=11424" target="_blank">download: M5 Team Manager - Family Help JD.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1545658&amp;ptId=11424" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





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Team Manager - Family Help East

<h2>About the job</h2>Salary: £37,938 - £40,476 a year plus £963 essential car user allowance Hours per week: 37 Contract type: Fixed Term Contract (12 months)This position is available as a secondment opportunity for 12 months. If you are a permanent LBC employee, you must have written approval (an email will suffice) from your manager prior to applying and a copy will need to be submitted with your application. Please note: we will not be able to proceed with your application form without your manager’s permission.We are seeking an experienced and highly skilled electrical professional to join our team, focusing on building maintenance and ensuring the efficient delivery of services. In this role, you’ll be responsible for managing both domestic and commercial aspects of building maintenance work, including working with the Schedule of Rates and adhering to specifications.You will have an understand of working in a social housing environment, including but not limited to domestic rewires, test and inspects and emergency lighting testing, an understanding of facilities management and commercial installations, an understanding of compliance and CDM.You will supervise and coordinate both human and material resources to meet the required targets, standards, and deadlines. Your ability to interpret written requests and produce clear specifications, estimates, and technical reports will be key to your success. You’ll be communicating with contractors and customers, ensuring that all projects are completed with attention to detail and in compliance with industry standards and regulations.The role also involves a variety of hands-on responsibilities, including site visits and inspections, often requiring you to work outside normal hours and travel across the Town. You will need to be proactive, problem-solve effectively, and be ready to take on emergencies as they arise. If you thrive in a fast-paced environment and have a genuine passion for the building industry, this position offers a great opportunity to make a significant impact.Please note this role does not attract sponsorship.<h2>About you</h2>You bring a wealth of experience in building maintenance and have a strong understanding of working with building specifications and the Schedule of Rates. You are comfortable allocating labour and materials while ensuring that tasks are completed to the highest standard. With your excellent communication skills, both written and verbal, you can engage with a range of stakeholders and provide clear, professional advice.You have a deep understanding of the building industry, including regulatory and legislative requirements such as Health &amp; Safety. A recognised electrical level 3 NVQ trade qualification, please refer to the EAS qualification guide available online for details of acceptable qualifications see link below:<a href="https://electrical.theiet.org/media/4k4bw244/eas-qualifications-guide-october-2024.pdf" target="_blank">https://electrical.theiet.org/media/4k4bw244/eas-qualifications-guide-o…</a>)&nbsp;Also, the BS 7671 18th EDITION wiring regulations and test and inspection 2391 or equivalent qualification is desirable but not essential.Supervisory experience is essential. You’re should also be familiar with working at height, in confined spaces, and handling various site-specific challenges.If you’re looking for a role that combines technical expertise, leadership, and the chance to work on diverse and exciting projects, we want to hear from you. Join us and help shape the future of building maintenance – we’re excited to welcome a talented professional like you to our team!This is a public facing role, so you’ll need to show off your fluency in speaking and writing English.<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1508052&amp;ptId=11428" target="_blank">download: Team Supervisor Operations M1- July 2009.doc</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1516980&amp;ptId=11428" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





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Team Supervisor

<h4>Customer Care &amp; Sales Advisors</h4>Location: Waterside / RunnymedeSalary: £24,790 - £25,992 ( Pro-Rata) - Grade 2 - SCP Range 5-8 Contract Type: PermanantNumber of Positions: 2DBS Check:NoWaterside Farm Leisure Centre &amp; Runnymede Leisure CentreCustomer Care &amp; Sales AdvisorPart time 25 hours x 1 &amp; 20 hours x 1 Number of roles : 2 Grade 2 - £24,790 - £25,992 ( SCP Range 5-8 )Closing Date - Sunday 22nd June 2025We are looking for a full-time/Part time Job title to work at Location/ Service who can:Key Skills and abilities<ul><li>Exceptional Customer Service: Provide friendly, efficient, and accurate service to all users, handling enquiries, resolving issues, and promoting positive engagement in person, via phone, email, and online.</li><li>Sales &amp; Membership Growth: Actively promote and sell memberships, swimming lessons, and other recreational activities. This includes generating and chasing leads, conducting facility tours, and using upselling techniques to maximise income.</li><li>Administrative &amp; Financial Acumen: Efficiently manage booking systems, process payments, handle cancellations and refunds, monitor debt, and accurately complete daily financial returns and documentation.</li><li>Communication &amp; Promotion: Effectively market recreational activities through various channels, including social media, and distribute promotional materials.</li><li>Customer Retention: Proactively address concerns, promote benefits, and contribute to initiatives that enhance customer loyalty and foster a welcoming environment.</li><li>Facility Presentation &amp; Compliance: Ensure all facilities, including reception and café areas, are clean, well-presented, and compliant with food safety regulations.</li><li>Team Collaboration &amp; Initiative: Work effectively within the Recreation team, identify opportunities for improvement, and participate in ongoing training and development.</li></ul>ExperiencePrevious customer service experience is essential, whilst administrative experience, financial handling experience and experience in a leisure centre is desirable.QualificationsApplicants must hold a minimum of 5 GCSE’s at C/equivalent or aboveNot only is this a great role for the right candidate but you also get some great benefits including:<ul><li>27 days Annual leave (Pro Rata for part time roles)</li><li>FREE Gym membership</li><li>Fun, exciting role with several options for career development</li><li>Competitive pay + large pension contribution</li><li>On-going CPD training</li><li>Part of a multiple award winning team</li><li>Get discounts at hundreds of high street jobs with our discount scheme</li></ul>For an informal discussion regarding this role, please contact– Tiffany Tedham, 01268 882216.The Council is committed to the safeguarding of children and vulnerable adults, and we expect all our employees to share this commitment.Our values: Trust, Respect, Improving and Learning, and Customer FocusCastle Point Borough Council is an Equal Opportunities Employer. <h4>Related Documents</h4><ul> </ul>





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Customer Care & Sales Advisors

Children Matter in Medway - that was the feedback following the Inspection by Ofsted of Medway's Children's Services, who were recently rated 'GOOD'.Medway Council has recognised the need to build upon the current in-house services and develop its own residential children's home and workforce providing a stable, caring environment where children&nbsp;feel&nbsp;safe, secure, valued, and&nbsp;supported.This is an exciting opportunity to work in a new children's home. The property is set in a beautiful location in Upnor, offering the perfect setting for the home.We have recruited a strength-based management team and are looking to the next phase of recruitment.&nbsp;Our priority is to recruit a team of&nbsp;Support&nbsp;Workers, with the right values, behaviours and attitudes that match that of the management team and the wider workforce that is Medway Council.&nbsp;It is not essential to have direct experience of working in a children's home, but experience of working with children and young people would be beneficial.You must have a desire to work with children and young people and want to make a positive impact on their lives. &nbsp;The role is challenging and rewarding, and you will need to be resilient and empathetic as well as being a positive role model.No two days are the same, the work is varied, and the children are individuals with&nbsp;individual&nbsp;needs but as a general rule you will enjoy taking part in a wide variety of activities, encouraging of hobbies and interest,&nbsp;supportive&nbsp;of positive behaviour, show a keen interest in the children's education, promote healthy lifestyle and wellbeing, be a good listener and provide appropriate advice and guidance and encourage the development of life skills in preparation for adulthood and much more!The working environment is exceptional, with excellent facilities including a large garden with vegetable plots and a small orchard; there is ample car parking for staff and visitors.&nbsp;The interior has been renovated to a high standard and provides space for children to engage in a variety of activities.This is a fantastic opportunity to join Medway Council and all that working for a local authority has to offer.&nbsp;If you believe you have skills and are willing to learn and develop as a practitioner and are ready for a new&nbsp;challenge, we would like to hear from you.Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. &nbsp;When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.&nbsp;The person specification of a job profile is split into three levels: &nbsp;Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. &nbsp;Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. &nbsp;Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.&nbsp;Eden House are seeking to appoint Residential&nbsp;Support&nbsp;Workers. You can demonstrate knowledge, experience and skills to allow you to perform within this role.&nbsp;You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C.&nbsp;You will be&nbsp;supported&nbsp;to develop in your role through induction, probation and a&nbsp;supportive&nbsp;Performance Appraisal and Career Conversation.&nbsp;Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.About you<ul><li>Educated to GCSE standard.</li><li>NVQ 3 – Level 3 Diploma (QCF) qualified in Children and Young People’s workforce (or equivalent) is desired but not essential, a willingness to work toward this qualification is essential.</li><li>Have experience of working with children and young people</li><li>Ability to develop an&nbsp;understanding&nbsp;of trauma informed care.</li><li>You will hold a full driving licence.</li><li>In return we offer you:</li><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice and counselling service</li><li>Employee discount scheme for national and local retailers</li><li>The Government has introduced new ways of supporting parents with childcare costs. Further details are available here <a href="https://www.childcarechoices.gov.uk" target="_blank">https://www.childcarechoices.gov.uk</a></li></ul>Our organisation: &nbsp;Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including Upnor and the Hoo Peninsula. &nbsp;Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London. &nbsp;Working at Medway Council means that you get to be part of a workforce, working alongside talented, professional colleagues to drive forward change to transform the lives of children.To ApplyPlease complete an online application.If you would like to email: Danielle Diplock, leaving a contact number and Danielle will call you for an informal chat.<a href="mailto:Danielle.Diplock@medway.gov.uk" target="_blank">Danielle.Diplock@medway.gov.uk</a> &nbsp;Shortlisted candidates will be invited to interview in person.We reserve the right to close this vacancy at any time prior to the closing date.This post is subject to an enhanced Children’s DBS check.For more information on our roles within Children’s Services please visit <a href="https://www.medway.gov.uk/childrenservicesjobs" target="_blank">https://www.medway.gov.uk/childrenservicesjobs</a>Important InformationPlease note that all recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in hard copy format, please contact the Children's Services Recruitment Team on 01634 332211 or email <a href="mailto:cscrecruitment@medway.gov.uk" target="_blank">cscrecruitment@medway.gov.uk</a>Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.How to applyIf you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.





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