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Are you a team player, who is self-motivated and passionate about delivering high quality customer service, along with a good eye for detail and commitment to delivering continuous improvement in processes and practices?We are looking for someone like you to join our team! If we are a good fit for you, you will have the opportunity to work on a wide range of regulatory and advisory activities covering including noise, statutory nuisances, foul drainage, environmental protection, pollution prevention &amp; control, air quality, contaminated land and supporting a small team of officers. What will you be doing?<ul><li>Working towards a safe and healthy environment for the residents, workers and visitors of East Herts, through the undertaking of work detailed in the attached Job Description.</li><li>Carrying out a range of proactive inspections and investigations, responding to and actioning requests for service in accordance with council procedures. </li><li>In consultation with the appropriate Senior Environmental Health Practitioner, take appropriate enforcement action (informal warnings, cautions, service of notices, issuing fixed penalty notice, obtaining warrants to enter premises etc) in accordance with council procedures and initiate legal proceedings where necessary. Attend court hearings, committee meetings and public meetings to provide expert advice.</li><li>Provide appropriate specialist knowledge on the environmental health work associated with festivals and large events including working with partner organisations and representing the team at the Safety Advisory Group as needed.</li></ul>About youAs an ideal candidate, you will have:<ul><li>a relevant qualification or experience within the discipline applied for,</li><li>the ability to deal with challenging situations using tact and discretion,</li><li>excellent organisational skills, with the ability to work without supervision, prioritise work to meet deadlines,</li><li>excellent written skills, with the ability to write schedules of work, summarise accurately and convey complex information,</li><li>detailed knowledge of legislation, codes of practice and associated guidance,</li><li>competency in the use of Microsoft Office (Word, Excel, Outlook, and PowerPoint) and</li><li>excellent communication skills.</li></ul>What can we offer you?<ul><li>A stimulating and supportive work environment.</li><li>Flexible working arrangements, including flexi-time.</li><li>29 days annual leave rising to 34 days with 5 years' local government service.</li><li>Employee well-being programme.</li></ul> How to applyFor an informal discussion about the role and to find out more about East Herts Council's ambition please contact Claire Spendley, Environmental Health Practitioner (Environment Team manager) on 01992 531469. Closing date: 23 July 2025 So, if you’re looking to make a difference in East Hertfordshire as a Senior Technical Officer (Environment), please apply via the button shown. This vacancy is being advertised by WebRecruit. The services advertised by WebRecruit are those of an Employment Agency.We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work.<ul></ul>

Senior Technical Officer (Environment)

Are you a detailed, focused, enthusiastic leader with an eye for detail?We are looking for someone like you to join our team! As the Assistant Director, you will have the opportunity to lead, direct and develop the Democracy, Elections and Information Governance Team, working closely with the Senior Leadership Team, elected members and external partners to deliver high quality services to the council.What will you be doing?<ul><li>Providing day to day leadership and management of the staff in your service area </li><li>Supporting the Director for Legal, Policy and Governance to provide information and advice to elected members and the Leadership Team </li><li>Taking a lead in maintaining and keeping up to date the Council’s Constitution in consultation with the Director for Legal, Policy and Governance</li><li>Acting as deputy returning officer or deputy counting officer during an election or referendum period and deputy electoral registration officer at all times.</li></ul>About youAs an ideal candidate, you will have:<ul><li>Demonstrative ability to lead and manage multiple teams of staff</li><li>A positive approach to motivating staff</li><li>The ability to represent their Director and East Herts Council at internal and external meetings and gatherings.</li><li>The ability to lead on the management of Council and other meetings, governance, member and committee support functions and to ensure that effective support is provided on a corporate basis.</li><li>Excellent communication skills</li></ul>What can we offer you?<ul><li>A stimulating and supportive work environment</li><li>Flexible working arrangements, including remote working and flexi-time</li><li>26-29 days annual leave rising to 34 days with 5 years' local government service</li><li>Employee well-being programme</li></ul>How to apply For an informal discussion about the role and to find out more about East Herts Council's ambition please contact James Ellis, Director for Legal, Policy and Governance on 01279 502170.Closing date: 6th July 2025 at Midnight. Interviews will be held: The week commencing 14th July 2025.We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work.





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Assistant Director for Democracy, Elections and Information Governance

An opportunity for a Trainee Revenues Officer, or Revenues Officer if experience confirmed, has become available to work at Hertford as part of the Council Tax team for a fixed term 8 month contract. This is an exciting time for you to join us and develop your career as we are working on the automation of discount and exemptions, text reminders, and promoting self-service and refining the new customer arrangement module, so contributing to the council’s digital agenda.This motivated and highly professional team is looking for an individual committed to excellence in their work and with a passion for customer service and getting it right first time. If successful you will assist across all aspects of the Council Tax for the service including dealing with customer queries by telephone, in writing, and face to face.Some of the key responsibilities include:<ul><li>To support the shared service managers in all aspects of the shared services’ functions and operation.</li><li>To ensure a full working knowledge of relevant legislation and IT applications to enable the efficient carrying out of the duties attached to the post.</li><li>To answer and deal with telephone, written, or face to face enquiries from customers and stakeholders, as appropriate, providing explanations and clarification of decisions and actions taken and general advice and guidance relating to legislation, policy and procedures.</li><li>To identify and process the correct liability for each property, checking and issuing appropriate bills, forms, and notices.</li><li>To identify and award council tax discounts and exemptions where appropriate.</li><li>To actively encourage the take-up of available benefits, allowances, and discounts.</li><li>To set up Direct Debit arrangements, amendments, cancellations, special payment arrangements and action refunds as appropriate.</li><li>To identify accounts requiring recovery action and to take such action as appropriate in the case of non-payment.</li><li>To decide and implement suitable action after a Liability Order has been granted, up to and including referring appropriate case to enforcement agents.</li><li>To keep and maintain appropriate records and statistics, review exception reports and ensure appropriate action is taken.</li><li>To identify possible irregularities in benefit claims, discounts, and exemptions, and refer these cases to the Fraud Team.</li><li>To assist with the development and implementation of new working methods and systems.</li><li>To maintain an up-to-date awareness of other welfare benefits and refer cases to Visiting Officers and Welfare and Money Advice agencies as appropriate.</li></ul>About youThis role will suit a focused and enthusiastic team player who welcomes the opportunity to learn and who enjoys change in order change in order to improve the delivery of the service. The ideal candidate will have:<ul><li>Numeracy skills, including the ability to manipulate numerical data.</li><li>Excellent verbal and written communication skills, with a strong customer focus.</li><li>Experience in Council Tax, Local Government, or similar customer and collections environment.</li><li>Ability and willingness to help support and provide guidance, support, and advice to less experienced staff.</li><li>Knowledge of Windows based office package.</li><li>Be able to work as part of a team, willing to assist others, but also take responsibility for own work as required.</li><li>Good word processing and IT skills, including an ability to use an on-line computer system to interrogate and update data.</li><li>Self-motivated, enthusiastic, and be able to deal with a heavy and varied workload.</li><li>Be able to deal with difficult situations.</li><li>Ability to maintain concentration in a busy environment.</li><li>Work methodically, accurately and thoroughly, paying close attention to detail.</li><li>Ability to remain calm and focussed under pressure.</li><li>Ability to prioritise and work accurately to targets and deadlines.</li><li>Ability to learn all legislation and guidance appropriate to the post.</li><li>Be committed to developing customer service skills for dealing with members of the public, both face-to-face, phone and email or letter.</li></ul>About usEast Herts is consistently rated as amongst the best areas in the country to live, with excellent schools and healthcare, a huge array of green space, beautiful waterways, unique market towns and picturesque villages. We also enjoy high levels of employment and a diverse local economy.The vision of the Council is to provide East Hertfordshire residents and businesses with a future that is prosperous and sustainable. In order to achieve this, a number of strategic objectives have been developed, which allow the Council in conjunction with its many partners to focus on the key issues that concern the residents of East Hertfordshire.Whatever their role, everyone contributes to delivering great services to our local community. Our vision is to preserve the unique character of East Herts and ensure it remains one of the best places to live and work. To accomplish this, our focus is to improve the health and wellbeing of our communities, enhance the quality of people's lives and enable a flourishing local economy.Our team is at the very heart of our council – we recognise that together with our elected members, we make the difference to our local communities. We are dedicated to staff development and individual success within a team framework. To help our staff deliver, we provide a supportive work environment, development opportunities and work to help everyone achieve their potential, whilst enjoying a positive work-life balance. What can we offer you?<ul><li>A stimulating and supportive working environment.</li><li>Flexible working arrangements, including flexi-time.</li><li>26 days annual leave in a year (will be pro-rata'd for 10 month contract)</li><li>Employee well-being programme</li></ul>How to applyFor an informal discussion regarding the role and to find out more about East Herts Council’s ambitions, please contact Kathryn Metcalfe, Assistant Manager on 01279 655261 ext. 2297 or Kristina Liulia, Senior Revenues Officer on 01279 655261 ext. 2088 Closing date: 02/07/2025 at MidnightInterviews will be held within the weeks of 07/07/2025-18/07/2025So, if you’re looking to make a difference in East Hertfordshire as a Revenue Officer in Council Tax, please apply via the options shown.If you do not hear from us within 2 weeks of the closing date, please assume that your application has not been successful.If your application has been successful, the recruiting manager will contact you to invite you to an interview. We hope you enjoy the process and look forward to making contact with you very soon. We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work.





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Trainee Revenues Officer

An opportunity for an experienced GIS professional has become available to lead on and support the delivery and development of geographical information systems applications to ensure that the planning service delivers its statutory duties, proactively analyses data, and can find solutions within the department. This motivated and highly professional team is looking for an individual with a passion for detail to support the East Herts’ ‘Be Digital’ agenda by proactively providing digital support and solutions within the planning service. At the forefront of digital innovation the Council has been awarded over £270,000 worth of funding, including over £170,00 from the PropTech Innovation Fund. Some of the key responsibilities include: <ul><li>Managing the GIS and spatial systems in the planning service acting as the systems administrator, with responsibility for what the system can achieve for the service, ensuring that the right spatial tools and data are available across the service. </li><li>Leading on the preparation of the policies map for the District Plan Review. </li><li>Providing expert spatial analysis and data creation to assist in the delivery of the service objectives using creative and appropriate techniques on a range of vector, raster, and flat datasets. </li><li>Contributing towards the development of strategies, procedures, standards, business and continuity plans to ensure the team is able to meet future challenges and customer/ stakeholder expectations with increased service efficiency and effectiveness. </li><li>Providing digital solutions and support to the planning service, including design and technological support for service outputs and processes. </li><li>Leading on the development, implementation, maintenance and management of systems, policies and procedures within the planning service, such as identifying necessary changes to systems or procedures. </li></ul> About you The ideal candidate will have: <ul><li> A degree, or equivalent professional qualification or be qualified by experience. </li><li>A recognised qualification in GIS or relevant training/experience in the use of GIS. </li><li>Experience of supporting customers using technology in a business environment. </li><li>Experience of CADCorp GIS Suite and Geospace is desirable, but experience of another GIS software is essential (ArcGIS, MapInfo etc.). </li><li>Knowledge of Relational Database Management Systems and SQL. </li><li>Knowledge of, or direct experience of the planning system or planning service is desirable. </li></ul>





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Geographical Information Systems (GIS) and Digital Officer

Planning Compliance OfficerFull Time, 37 hours per week, permanent. (part-time working and job share considered). Blended working available. Based in Hertford.At East Herts, we understand the importance of effective enforcement in maintaining a high performing planning service. That’s why we have a dedicated team and robust policies and frameworks in place to manage and resolve enforcement matters. We are seeking an ambitious Compliance Officer to join our team and contribute to our objectives of well-managed, sustainable growth and the preservation of everything our community values. Your work will have a direct impact on shaping our community and preserving its unique character for future generations. This role is suitable for someone that already has experience working in planning enforcement and is interested in managing a mixed and varied portfolio of enforcement cases. The Role<ul><li>Responsible for managing a varied workload of Enforcement cases </li><li>Proactive monitoring of strategic development sites. </li><li>Providing advice on planning compliance issues in accordance with planning policies and government advice, and liaising with other regulatory services in the Council and with wider partners as necessary in order to assist with the remedy of planning breaches. </li><li>To carry out timely appraisal, investigation and evaluation of planning breaches and other planning compliance checks to support the wider Planning Service as necessary. </li><li>Supporting the Enforcement Team Leader to drive forward service improvements. Effective delivery of high-quality service outputs that meet policy and corporate objectives. </li></ul>About you <ul><li>Excellent working knowledge of relevant planning legislation and regulations relating to Development Management and Planning Enforcement.</li><li>Experience of managing a wide range of enforcement cases. </li><li>Experience of carefully and rigorously investigating of planning control.</li><li>Ability to influence and communicate effectively both with colleagues and a wide range of others, including representatives from legal firms, members of the public, legal / estates professionals, developers and landowners to achieve required outcomes.</li><li>Experience of working collaboratively with others to organise workloads and resolve problems. </li><li>Good IT skills and the ability to research case law and good practice. </li></ul>*In line with their pay policy, EHC will review the application of the Market Forces Supplement annually, and if warranted, will make adjustments in liaison with affected staff.What we can offer you<ul><li>Flexible working arrangements </li><li>Local government pension scheme</li><li>26 - 29 days’ annual leave, rising to 34 days with five years of local government service</li></ul>How to applyFor an informal discussion regarding the role, please contact Jon Wragg, Planning Enforcement Team Leader on 01279 502079We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work.If you're ready to step into a rewarding role and work with a talented, motivated team, we want to hear from you. 





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Planning Compliance Officer

Job Title: Fire Safety Advisor Starting Salary: Green Book - £37,035 progressing to £40,476/Grey Book - £40,041 Crew Commander Development to progress to £41,767 Crew Commander Competent per annum (pro rata for part time) – pay award pending Hours: Green Book 37/Grey Book 42 Location: Stevenage Contract Type: Permanent Directorate: Community Protection<h4>About the team</h4>Join our dedicated team committed to reducing fire risk and ensuring public safety across Hertfordshire. We work collaboratively with businesses, statutory bodies, and the community to uphold fire safety standards and provide expert guidance.<h4>About the role</h4>As a Fire Safety Advisor, you’ll carry out inspections of simple premises to assess fire risks and ensure compliance with safety regulations. You’ll produce clear reports, and provide expert advice to businesses, the public, and internal teams. Your role will also involve reviewing safety measures in licensed premises, supporting legal processes, and contributing to strategic projects that help keep Hertfordshire safe.We are looking for a proactive, detail-oriented individual with a passion for public safety and a strong understanding of fire safety principles. You should be confident in communicating technical information and capable of working independently and as part of a team.<h4>About you</h4>Essential Criteria<ul><li>Ability to read and interpret simple plans and architectural drawings.</li><li>Strong communication skills across various levels.</li><li>Proficient in writing clear, concise reports and letters.</li><li>Competent in using IT systems including databases, word processing, and spreadsheets.</li><li>Willingness to use a personal vehicle for work duties.</li><li>Flexibility to work outside normal hours when required.</li><li>Full UK driving licence</li></ul>Desirable Criteria<ul><li>Level 3 Certificate in Fire Safety (Fire Auditors) (QCF) or equivalent.</li><li>Knowledge of fire service operations and their interaction with fire safety guidance.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Regulatory Services, level REG10 job profile. Please locate this via:Job profiles - Regulatory servicesTo hear more about this opportunity please contact <a href="mailto:kathleen.montgomery@hertfordshire.gov.uk" target="_blank">kathleen.montgomery@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Dates: 30th/31st July 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Hertfordshire County Council

Fire Safety Advisor

Job Title: Fire Safety Inspector (WCA) Starting Salary: £42,672 Watch Commander Development with the opportunity to progress to £46,707 Watch Commander B - per annum (pro rata for part time)&nbsp; Hours: 42.0 Location: Stevenage Contract Type: Permanent Directorate: Community Protection<h4>About the team</h4>The Fire Safety Team is a highly skilled and dedicated group of professionals committed to protecting the community by ensuring the highest standards of fire safety across a wide range of complex premises. Serving the residents and businesses of Hertfordshire, the team plays a vital role in safeguarding lives and property through expert risk assessments, thorough inspections, and clear, actionable guidance.With a shared vision of creating safer environments through proactive fire prevention and compliance with legislation, the team is composed of fire safety inspectors, technical advisors, and administrative support staff, all working collaboratively.<h4>About the role</h4>As a Fire Safety Inspector, you will carry out risk-based inspections across all categories of premises, including complex buildings. You will evaluate fire safety plans, provide technical advice to statutory bodies and commercial clients, and ensure consistent and proportionate enforcement of fire safety legislation. Your work will directly support the fire service’s statutory obligations and help reduce risk to the community.Key responsibilities include:<ul><li>Inspecting complex premises and assessing fire risks.</li><li>Preparing detailed reports and issuing enforcement or legal notices where necessary.</li><li>Reviewing fire safety measures in regulated or licensed premises.</li><li>Gathering evidence in line with legal requirements and representing the fire authority in court when needed.</li><li>Mentoring and training junior staff and supporting consistent service delivery.</li><li>Conducting research and contributing to strategic projects.</li><li>Advising businesses, the public, and internal teams on fire safety under the Regulatory Reform (Fire Safety) Order 2005.</li></ul>We are looking for a confident, knowledgeable, and experienced fire safety professional who can work independently and as part of a team. You should be comfortable dealing with complex technical matters, mentoring others, and representing the service in formal settings. A strong understanding of fire safety legislation and a commitment to public safety are essential.<h4>About you</h4>Essential Criteria<ul><li>Proven ability to read and interpret detailed plans and architectural drawings.</li><li>Ability to assess and validate complex fire risk assessments.</li><li>Strong communication skills across various levels, including technical discussions.</li><li>Understanding of fire behaviour and development.</li><li>Ability to assess and manage workloads effectively.</li><li>Skilled in writing clear, concise reports and letters for a range of audiences.</li><li>In-depth knowledge of fire safety legislation and guidance for complex premises.</li><li>Completion of Edexcel Level 4 Diploma in Fire Safety (Fire Auditors) (QCF) or equivalent.</li><li>Competent in using IT systems including databases, word processing, and spreadsheets.</li><li>Full UK driving licence and willingness to use a personal vehicle for work.</li><li>Flexibility to work outside normal hours when required.</li></ul>Desirable Criteria<ul><li>At least three years’ experience in fire safety inspections across a variety of building types.</li><li>In-depth knowledge of fire service operations and their interaction with fire safety guidance.</li><li>Familiarity with current Hertfordshire County Council IT systems.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.To hear more about this opportunity please contact <a href="mailto:kathleen.montgomery@hertfordshire.gov.uk" target="_blank">kathleen.montgomery@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: 30th/31st July 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Fire Safety Inspector (WCA)

Job Title: Service Manager Starting Salary: £66,643 with progression to £73,102 pa - inclusive of non-contractual market enhance payment* (pro rata for part time) – pay award pending Hours: 37.0 Location: Stevenage Contract Type: Permanent Directorate: Childrens Services<h4>About the team</h4>This is an exciting opportunity for someone to lead within our 0-25 Together Service. &nbsp;You will already hold Team Management experience and be ready for your next career step in our County of Opportunity. &nbsp;You will focus on building high performing teams, the quality and effectiveness of person-centred practice and be instinctively focussed on building multi-disciplinary partnerships that support better outcomes. &nbsp;Your impact will help us to provide first class support that the children, young people and families using our service need.   &nbsp; &nbsp; You will manage a group of Team Managers, their focus is to deliver, family help, social care assessment and specialist interventions at the interface with health, education and social care as young people prepare for and become adults.  Our workforce is culturally diverse reflecting the makeup of the families with whom we work.   You be will part of a dynamic group of Practice Leaders who work closely together offering support where needed to make sure that Hertfordshire citizens achieve ‘connected lives’. &nbsp; &nbsp; 0-25 Together is our specialist service for disabled children, young people, young adults and their families with a focus on supporting people to reach their full potential, enabling their independence and ensuring that they can take part in their local community. The service supports young people and young adults and their families, we are seeking a confident and experienced 0-25 social care professional to complement our existing multi -disciplinary team. &nbsp;You will champion seamless transitional practice and effective partnership working.&nbsp;<h4>About the role</h4>As a Service Manager you will be:&nbsp;&nbsp; <ul><li>Leading Team Managers to oversee quality of practice in their teams, creating a culture of wellbeing and a sense of belonging. Offering welfare and reflective supervision.&nbsp;</li><li>Be confident in the application of Children Act (1989) and Care Act (2014) as they relate to Disabled people and their communities&nbsp;&nbsp;</li><li>Actively seek customer feedback and proactively support complaints management.&nbsp;</li><li>Maintaining KPI’s including reviewing and maintaining performance around assessment and review, in both adults and children’s services&nbsp;</li><li>Managing finances and supporting system efficiency whilst applying eligibility thresholds when decision making.&nbsp;</li><li>Overseeing Social Work Practice and application of procedures. You will provide expert advice and guidance in relation to decision making and care planning.&nbsp;</li><li>Showing confidence in applying Human Resource procedures in the event of staff welfare, disciplinary and grievance.&nbsp;</li></ul><h4>About you</h4>Essential:&nbsp;<ul><li>Commitment to Diversity, Equity, Equality, and Inclusion in all that you do.&nbsp;</li><li>Social Work qualification and Social Work England registration.&nbsp;</li><li>5 years post qualifying experience, including some relevant Court experience.&nbsp;</li><li>Significant experience of Disability and the Partnership required to respond to people in need.&nbsp;</li><li>Strong knowledge of policies, procedures and effective leadership skills.&nbsp;</li><li>Ability to offer robust case direction and reflective supervision.&nbsp;</li><li>Ability to manage poor performance effectively.&nbsp;</li><li>Ability to develop and sustain partnerships across teams and be an effective advocate for the Council.&nbsp;</li><li>Driving licence and access to a car</li></ul>Desirable:&nbsp;<ul><li>To have worked in a similar setting and procedural environment.&nbsp;</li><li>Knowledge of SEND Policy and Practice with experience of organising support for those with complex and multiple needs.&nbsp;</li><li>Experience and confidence in complaints and dispute resolution procedures&nbsp;</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.Hertfordshire can offer you a commitment to diversity and inclusion, supportive management group, training programmes for professional development including coaching and mentoring, and a competitive benefits package including:<ul><li>Market enhanced pay</li><li>Flexible hybrid approach to working</li><li>Excellent Pension Scheme with Employer Contributions</li><li>A range of lifestyle and shopping discounts</li><li>Employee Assistant Programme and Wellbeing Hub to support employees</li><li>Car lease scheme</li></ul>Benefits of working for usThis job role is within the Health and Social Care Services, level HSC14 job profile. Please locate this via: Job profiles - Health and social care*This position currently receives a non-contractual market enhanced payment. Your contracted salary will be £59,538 - £66,643 pa.To hear more about this opportunity please contact <a href="mailto:andy.lawrence@hertfordshire.gov.uk" target="_blank">andy.lawrence@hertfordshire.gov.uk</a> for an informal discussion about the role.&nbsp;Interview Date: 21st July (please note this is the only dates available)&nbsp;<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Service Manager

About UsNorth Somerset Council’s Community Meals Service are looking for Cooks/Kitchen Assistants for casual hours to cover cook’s duties during periods of &nbsp;leave &nbsp;to reheat pre -prepared meals and make sandwiches to be delivered 7 days a week to vulnerable people.&nbsp; There is a need to cover across two kitchens for North Somerset Council, one in the South of North Somerset (Weston based and cover of surrounding villages) and the North of North Somerset (Clevedon based and cover of surrounding villages).The RoleExperience required within a kitchen environment particularly with cooking and freezer temperatures.&nbsp; Training will be provided by our on-site cooks in the use of the kitchen equipment.&nbsp; You must be willing to train in Environmental Health regulations required in a kitchen environment, including keeping daily recordings of temperatures and in stock control.Sandwiches should be freshly made each day for teas while waiting for ovens to heat.&nbsp; Food is then loaded into insulated boxes for the team of Community Meals drivers to take out for delivery.&nbsp; First deliveries start at 11.30.&nbsp;&nbsp;&nbsp;You will be supported by a Team Manager and the Community Meals Business Support Team.Our kitchens operate 7 days a week over 52 weeks except Christmas Day and New Years Day when alternative provision will be provided.&nbsp; The hours will be between 8am and 2pm weekdays, depending on the kitchen, and between 9am &nbsp;and 12pm at weekends.Key Responsibilities:<ul><li>Cooking of pre-prepared food delivered from manufacturers.</li><li>Preparation of ingredients for sandwiches, salads for evening meals.</li><li>Knowledge of temperatures and storage of food in fridges and freezers.</li><li>Must be experienced in moving around a kitchen as directed by Health and Safety requirements.</li><li>Able to multitask as meals must be prepared ready for drivers to deliver to service users by a specified time.</li><li>Keep a sanitised and orderly kitchen environment.</li><li>Ensure all food and other items are stored properly at correct temperature.</li><li>Monitor stock and place orders when there are shortages.</li></ul>This position is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check. Valid driving licence and own transport, or be able to provide alternative, suitable method of travel is an essential condition for this role.This position is currently based at our Castlewood offices in Worle and Castlewood.. Please be advised that Castlewood office will be closing in 2025. Consultation is currently underway to determine the new location for colleagues based in Castlewood. This will be at Weston-super-Mare or within North Somerset.Work StyleCasual Worker<ul><li>You will be undertaking cooking at either Castlewood (until closure) or Worle, a new kitchen when arranged.</li><li>Attends meetings as and when required</li></ul>About YouNVQ level 2 or equivalent in maths and English to demonstrate numeracy and literacy.Understanding and knowledge of the specific work environmentBe able to perform routine activities (regenerating meals, cleaning rotas) after being shown how to do themPractical work experience and training to achieve food safety hygiene certificate level 2Practical work experience to give an understanding of the processes and practices required or to operate simple catering machineryPolite and courteous with colleagues and the general publicEssential Criteria:<ul><li>NVQ Level 2 in maths and English to demonstrate numeracy and literacy.</li><li>[Practical work experience and training to achieve Food Safety Hygiene certificate level 2.</li><li>[Practical work experience to give an understanding of the processes and practices to operate simple catering machinery.]</li><li>[Understanding and knowledge of the specific work environment.]</li></ul>Desirable Criteria:<ul><li>[Desirable Skill/Experience 1]</li><li>[Desirable Skill/Experience 2]</li></ul>What We OfferAt North Somerset Council, we value our employees and provide a supportive and inclusive work environment. We offer:<ul><li>Competitive salary and benefits</li><li>Flexible working arrangements</li><li>Local Government Pension</li><li>Opportunities for professional development</li><li>Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums</li><li>Opportunity to purchase up to an additional 10 days annual leave each year</li><li>Dedicated in house Wellbeing Team</li><li>Salary sacrifice Cycle to Work and Electric Vehicle schemes</li></ul>Further details of our excellent rewards package can be found in our Benefits booklet.How to ApplyIf you share our&nbsp;vision and valuesand are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role.Contact InformationFor further information about the role, please contact [Christine Ratcliffe Community Teams Manager ], at [<a href="mailto:Christine.Ratcliffe@n-somerset.gov.uk" target="_blank">Christine.Ratcliffe@n-somerset.gov.uk</a> ] or [07386 963367Important InformationAs a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.Interview Date: TBCPlease note: We are currently only able to accept applications from candidates who have full permission to work in the UK and are unable to provide Sponsorship for this role.Equal OpportunitiesAt North Somerset Council we want all our employees to feel valued and appreciated.&nbsp; We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave.&nbsp; We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work.&nbsp;We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.We reserve the right to close this advertisement early or extend the closing date depending on the number of applications received.





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North Somerset Council

Casual Cook

About UsNorth Somerset Council is dedicated to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.The RoleThe Natural Environment Team are responsible for managing North Somerset Council-owned trees and the rights of way network, responding to planning applications and delivering the Council’s Green Infrastructure Strategy.In this role, you will primarily provide responses to planning applications, compile reports (including the completion of Habitat Regulation Assessments), provide planning advice and advise colleagues on the Council’s major projects. You will also monitor the delivery of biodiversity net gain (BNG) on Council-owned land, review BNG monitoring reports and review applications for BNG sites. The council actively supports the ongoing professional development of its ecologists in accordance with CIEEM standards, including the development of experience required for species licencing.Key Responsibilities:<ul><li>Provision of professional ecological advice to the Development Management Planning service via planning application and pre-application consultation responses.</li><li>Completion of Habitat Regulations Assessments for applicable planning applications and consultation with Natural England.</li><li>Review of Biodiversity Net Gain (BNG) submissions including Habitat Monitoring and Management Plans, BNG Metrics, Biodiversity Gain Plans and monitoring reports.</li><li>Provision of pre-application advice and ecology advice on internal Council projects.</li></ul>Valid driving licence and own transport, or be able to provide alternative, suitable method of travel is an essential condition for this role.This position is based at our Town Hall offices in Weston-super-Mare.Essential Criteria:<ul><li>Vocational qualification or experience to level 4 or above relevant to the Ecology and the Natural Environment field.</li><li>Knowledge and understanding of ecological planning issues.</li><li>A good understanding of protected species, particularly bats.</li><li>Experience undertaking Habitat Regulations Assessments.</li><li>A broad working knowledge of wildlife and the relevant legislation and policy in place to protect and enhance it.</li><li>Ability to manage/organise own work.</li></ul>Desirable Criteria:<ul><li>Experience undertaking Habitat Regulations Assessments.</li><li>Familiarity with biodiversity net gain.</li><li>Knowledge of the North Somerset and Mendip Bats Special Area of Conservation (SAC) Guidance on Development: Supplementary Planning Document and the associated Habitat Evaluation Protocol (HEP)</li><li>Phase 1 extended ecological surveys &amp; UK Habitat Mapping and Classification.</li><li>Arboricultural surveys.</li><li>Member of CIEEM (or eligible)</li></ul>What We OfferAt North Somerset Council, we value our employees and provide a supportive and inclusive work environment. We offer:<ul><li>Competitive salary and benefits.</li><li>Flexible working arrangements.</li><li>Opportunities for professional development.</li><li>Staff groups.</li><li>Opportunity to purchase up to an additional 10 days annual leave each year.</li><li>Dedicated Wellbeing Team.</li><li>Salary sacrifice cycle to work and Electric vehicle schemes.</li></ul>Further details of our excellent rewards package can be found in our Benefits booklet.How To ApplyIf you share our&nbsp;vision and values&nbsp;and are ready to make an impact to North Somerset, please select the apply button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role.Contact Information:For further information about the role, please contact Esther Coffin-Smith, Natural Environment Manager, at <a href="mailto:esther.coffin-smith@n-somerset.gov.uk" target="_blank">esther.coffin-smith@n-somerset.gov.uk</a> or 07385 039453.Important InformationInterview Date: Tuesday 29 July 2025.We are currently only able to accept applications from candidates who have full permission to work in the UK.Equal OpportunitiesAt North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work.&nbsp;We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.As a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.





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