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Corporate Resources and Business Improvement
The Resources and Business Improvement directorate is led by Dianne Tranmer. It is responsible for: People Function, Facilities Management, Digital Experience Unit and Technology Group, Information Governance, Executive Support Team and leadership of all our shared services across the GLA Group.
About the role&nbsp;
We’re looking for an enthusiastic and dynamic Client Relationship Manager with experience of ERP and HR systems, to manage the relationship with the GLA’s HR Shared Service with Transport for London (TfL). You will work closely with the Head of Business Improvement and the People Function to ensure a high-quality service is delivered for the GLA.
You will have excellent stakeholder and relationship skills, and bring experience of delivering service and process improvements in an HR environment. You will be solution focussed and have experience of delivering change from a user-centred perspective.&nbsp;
What your day will look like
This will be a varied role with key activities including:
Supporting the HR Shared Service and embedding this by developing, implementing and maintaining appropriate and effective systems and procedures
Working across the People Function to identify any changes in GLA People policy and procedures which may have process or systems implications for the HR Shared Service and raise these with colleagues in TfL
Acting as a key point of contact for colleagues for escalating potential concerns/delivery issues and manage this with TfL, in line with agreed SLAs and the HR Shared Service agreement
Leading on and delivering sustainable solutions to issues affecting the service offer, including on the provision of the MyHR Helpdesk, data for essential GLA statutory reporting, and recruitment service delivery
Meeting regularly with TfL HR Shared Service colleagues on service delivery and improvement, reviewing performance and delivery against SLAs
Skills, knowledge and experience &nbsp;
To be considered for the role you must meet the following essential criteria:
Knowledge and experience of ERP and HR systems, in order to integrate and support business processes and functions, optimising efficiency, and providing strategic insights for the organisation
Significant experience of providing project support services in a fast paced, complex and high-profile organisation, working independently and using sound judgement on sensitive issues.
A proven track record of developing and implementing systems and procedures to enable the delivery of effective support services and experience of finding solutions to problems and complex situations that may arise.
A high level of expertise in the use of technology and a clear understanding of the developing technology available, and an ability to use and develop these to enhance business management within the unit.
Job purpose
To manage the relationship with the HR Shared Service with TfL to ensure a high quality service is delivered for the GLA.
To work closely with the Head of Business Improvement and the People Function Senior Team to coordinate project plans and delivery for implementing and embedding a shared service, ensuring these are integrated into wider Unit plans.
Principal accountabilities
Support in managing the transition to the HR Shared Service and embedding this by developing, implementing and maintaining appropriate and effective systems and procedures
To act as a “global process owner”; working across the People Function to identify any changes in GLA People policy and procedures which may have process or systems implications for the HR Shared Service and raise these with colleagues in TfL
To act as a key point of contact for colleagues for escalating potential concerns/delivery issues and manage this with TfL, in line with agreed SLAs and the HR Shared Service agreement
To lead and deliver sustainable solutions to issues affecting the service offer, including on the provision of the MyHR Helpdesk, data for essential GLA statutory reporting, and recruitment service delivery
To act as a key point of contact for GLA colleagues for escalating potential delivery issues and managing these with TfL, in line with agreed SLAs and the HR Shared Service agreement
To meet regularly with TfL HR Shared Service colleagues on service delivery and improvement, reviewing performance and delivery against SLAs
To engage in demand planning conversations with TfL HR, following input from wider People Function colleagues and informed by the People Strategy and work plans
Ensure GLA managers and staff have access to the information needed to ensure they maximum the benefits of the Shared Service with TfL.
To act as the GLA lead on conversations about HR Shared Services developments, including any potential technological or service provision changes
Provide briefing and Secretariat support for senior GLA managers in relation to the HR Shared Service and for relevant senior meetings/ Boards.
Work in accordance with the Authority’s policies and Code of Ethic and Standards.
Realise the benefits of London’s diversity by promoting and enabling equality of opportunities and promoting the diverse needs and aspirations of London’s communities.
Realise the benefits of a flexible approach to work in undertaking the duties and responsibilities of this job, and participating in multi-disciplinary, cross-department and cross-organisational groups and project teams
Person specification
Technical requirements
Significant experience of providing project support services in a fast paced, complex and high-profile organisation, working independently and using sound judgement on sensitive issues.
Knowledge and experience of ERP and HR systems, in order to integrate and support business processes and functions, optimising efficiency, and providing strategic insights for the organisation
A proven track record of developing and implementing systems and procedures to enable the delivery of effective support services and experience of finding solutions to problems and complex situations that may arise.
A high level of expertise in the use of technology and a clear understanding of the developing technology available, and an ability to use and develop these to enhance business management within the unit
Behavioural competencies
Problem solving
… is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions.
Level 3 indicators of effective performance
Clarifies ambiguous problems, questioning assumptions to reach a fuller understanding
Actively challenges the status quo to find new ways of doing things, looking for good practice
Seeks and incorporates diverse perspectives to help produce workable strategies to address complex issues
Initiates consultation on opportunities to improve work processes
Supports the organisation to implement innovative suggestions&nbsp;
Planning and organising
… is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard.
Level 2 indicators of effective performance
Prioritises work in line with key team or project deliverables
Makes contingency plans to account for changing work priorities, deadlines and milestones
Identifies and consults with sponsors or stakeholders in planning work
Pays close attention to detail, ensuring team’s work is delivered to a high standard
Negotiates realistic timescales for work delivery, ensuring team deliverables can be met
Building and managing relationships
… is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals.
Level 3 indicators of effective performance&nbsp;
Actively engages partners and encourages others to build relationships that support GLA objectives
Understands and recognises the contributions that staff at all levels make to delivering priorities
Proactively manages partner relationships, preventing or resolving any conflict
Adapts style to work effectively with partners, building consensus, trust and respect
Delivers objectives by bringing together diverse stakeholders to work effectively in partnership
Communicating and influencing
… is presenting information and arguments clearly and convincingly so that others see us as credible and articulate and engage with us.
Level 3 indicators of effective performance
Encourages and supports teams in engaging in transparent and inclusive communication
Influences others and gains buy-in using compelling, well thought through arguments
Negotiates effectively to deliver GLA priorities
Synthesises the complex viewpoints of others, recognises where compromise is necessary and brokers agreement
Advocates positively for the GLA both within and outside the organisation
Strategic thinking
…is using an understanding of the bigger picture to uncover potential challenges and opportunities for the long term and turning these into a compelling vision
for action.
Level 2 indicators of effective performance
Works with a view to the future, prioritising own and others’ work in line
with GLA objectives
Briefs and prepares team to accomplish goals and objectives
Communicates the GLA’s strategic priorities in a compelling and convincing
manner, encouraging buy-in
Balances own team’s needs with wider organisational needs
Identifies synergies between team priorities and other relevant agendas
Decision making&nbsp;
… is forming sound, evidence-based judgements, making choices, assessing risks to delivery, and taking accountability for results.
Level 2 indicators of effective performance
Takes decisions as necessary on the basis of the information available
Makes decisions without unnecessarily referring to others
Involves and consults internal and external stakeholders early in decisions
that impact them
Identifies potential barriers to decision making and initiates action to move
a situation forward
Demonstrates awareness of the GLA’s decision making processes and how
to use them
Organisational awareness
… is understanding and being sensitive to organisational dynamics, culture and politics across and beyond the GLA and shaping our approach accordingly.
Level 3 indicators of effective performance
Uses understanding of differences between the GLA and its partners to improve working relationships
Helps others understand the GLA and the complex environment in which it operates
Translates changing political agendas into tangible actions
Considers the diverse needs of Londoners in formulating GLA objectives
Helps others understand how the media and external perceptions of the GLA influence work
Responding to pressure and change
… is being flexible and adapting positively, to sustain performance when the situation changes, workload increases, tensions rise or priorities shift.
Level 3 indicators of effective performance
Clarifies direction and adapts to changing priorities and uncertain times
Minimises the pressure of change for the directorate, lessening the impact for the team
Uses change as an opportunity to improve ways of working, encouraging others’ buy-in
Keeps staff motivated and engaged during times of change, promoting the benefits
Takes ownership for communicating change initiatives clearly, ensuring smooth implementation
Responsible Use of Resources
… is taking personal responsibility for using and managing resources effectively, efficiently and sustainably.
Level 2 indicators of effective performance
Continually looks for opportunities to work more efficiently and sustainably
Reduces team impact on the environment by implementing methods for
reducing use of, reusing and recycling resources
Improves local processes to maximise use of resources
Monitors and stays within budget at all times
Reasonable adjustments
Reasonable adjustment will be made to working arrangements to accommodate a person with a disability who otherwise would be prevented from undertaking the work.
The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework
How to apply
If you would like to apply for the role you will need to submit the following:
Up to date CV
Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert.
Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the ‘CV and Cover Letters’ section’ of the form, ensuring you address the technical requirements and competencies in your Personal Statement.
Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., “CV – applicant name - 012345)
As part of GLA’s continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination.&nbsp;
If you have questions about the role
If you wish to talk to someone about the role, the hiring manager David Canham would be happy to speak to you. Please contact them at <a href="mailto:david.canham@london.gov.uk" target="_blank">david.canham@london.gov.uk</a> &nbsp;
If you have any questions about the recruitment process, contact the <a href="mailto:glaopdcrecruitment@tfl.gov.uk" target="_blank">glaopdcrecruitment@tfl.gov.uk</a> who support the GLA with recruitment.
Assessment process&nbsp;
Once you have submitted an application, your details will be reviewed by a panel.
If shortlisted, you’ll be invited to an interview/assessment.
The interview/assessment date is: week commencing 28th July 2025
Equality, diversity and inclusion&nbsp;
London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.
We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share.&nbsp;
Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.
Benefits
GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.
In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.
Additional Information&nbsp;
Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration.
Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening.&nbsp;
Find out which DBS check is right for your employee - GOV.UK (<a href="https://www.gov.uk/" target="_blank">www.gov.uk</a>)
More Support
If you have a disability which makes submitting an online application form difficult, please contact&nbsp;<a href="mailto:resourcingteam@london.gov.uk" target="_blank">resourcingteam@london.gov.uk</a>

Shared Service Client Relations Manager

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About the BoroughIn Sutton, there is much for us to be proud of both as a council and as a borough. This includes high levels of resident satisfaction, the quality of our services, our success in addressing our financial challenges to date, the way that we involve and engage with residents on key issues facing the borough, and the enthusiastic and motivated staff that we employ.&nbsp;Looking ahead, there are plans for the delivery of new homes and new schools and the London Cancer Hub is being developed, while the Council is also seen as a driving force within the South London Partnership of five outer south west London boroughs focused on strategic growth, regeneration and investment.All of this demonstrates a good track record and an authority that is ambitious and set to deliver more improvements for the borough. We've set out our vision for the future of Sutton in our corporate plan - Ambitious for Sutton. This strategic plan will shape the outcomes we achieve, the services we provide, and the impact we have on residents, to make Sutton a great place to live, work and raise a family.Situated in Zone 5, Sutton is less than 30 minutes by train from central London, and south and south west London are easily accessible by public transport. There are 10 train stations which serve key neighbourhoods within the borough providing direct connections to London Victoria, London Bridge, London Blackfriars and St Pancras International. Sutton also has direct rail connections with Epsom, Dorking, Guildford and Horsham, as well as Wimbledon for an interchange with the London Underground and West Croydon for the London Overground. There’s also an extensive road network which provides close and easy access to the M25 and M23.About the Service and TeamHospital Team, Reablement and (START) ServiceThe Hospital Pathway and Reablement (START) Service is dedicated to facilitating safe and timely discharges for residents transitioning from hospital to home. Our multidisciplinary team collaborates closely with NHS colleagues to ensure that individuals receive seamless, holistic care tailored to their unique needs.&nbsp; We empower our residents to regain their independence and confidence, providing personalised rehabilitation care plans that enhance their ability to perform daily activities. We are committed to delivering patient-centered care, where each individual needs, guide the support we offer. We also engage with families and carers, equipping them with the knowledge and resources necessary to foster recovery at home. Our objective is to prevent hospital readmissions but also promote the overall well-being of our residents, enabling them to thrive within their communitiesAbout the Role and Our Ideal CandidateJoin Adult Social Care as an Assistant Team Manager and receive a generous Welcome Bonus of £1000, paid in your first month's salary. With a total package up to £57,172 including bonuses and benefits, this is an excellent opportunity to advance your career in social care.We have an exciting opportunity for an Assistant Team Manager to join our Hospital Pathway Team, to lead and facilitate the hospital discharge service. This role will be based on-site at St Helier Hospital, within the Transfer of Care Hub (TOCH) alongside health partners as a single point of referral for all hospital discharges.&nbsp;Your responsibilities will include:<ul>
<li>Support the Team Manager to lead and manage the hospital pathway team on-site, providing clear direction and support to ensure effective and timely discharges from hospital.</li>
<li>Collaborate with healthcare professionals and their families to develop comprehensive discharge plans.</li>
<li>Oversee the assessment of&nbsp; social care needs, ensuring timely and appropriate interventions.</li>
<li>Monitor and evaluate the discharge process, identifying areas for improvement and implementing best practices.</li>
<li>Foster a positive and inclusive team culture that encourages continuous learning and professional development.</li>
</ul>Reporting directly to the Team Manager, you will play a pivotal role in ensuring that our residents receive person-centred care, from admission to discharge. You will lead a skilled and dedicated team, providing clear direction and guidance to facilitate timely and effective hospital discharge.Your expertise and leadership will help to improve outcomes, reduce length of stay, and promote seamless transitions to community care.&nbsp; Collaboration is key to our success, and you will work closely with external agencies to ensure the best possible outcomes for our residents.&nbsp;If you are dedicated and experienced in working within a hospital setting and discharge pathway, and are looking to take on a challenging yet rewarding leadership role, we encourage you to apply. Join our team and make a meaningful difference in the lives of those we serve.About You&nbsp;This position presents an excellent opportunity for experienced social workers who have demonstrated strong management and leadership capabilities, ideally within a local authority context. As a subject matter expert in social care, you will be expected to possess an in-depth knowledge of current legislation, regulations, and guidance pertinent to social work practice.You will play a pivotal role in supporting staff to adopt creative and innovative approaches while effectively managing your own time to meet tight deadlines and demonstrate measurable outcomes. Furthermore, you will be responsible for ensuring the quality of work delivered by your team meets established standards.Key qualifications and competencies for the role include:<ul>
<li>Bachelor's degree or equivalent in Social Work, with a preference for candidates holding a Master's degree.</li>
<li>Registration with Social Work England</li>
<li>Extensive post-qualification practice experience, coupled with strong leadership and managerial skills to effectively manage and motivate a multidisciplinary team of social care professionals.</li>
<li>Thorough understanding of relevant legislation, regulations, and best practices within the field of social care.</li>
<li>Proven ability to collaborate effectively with diverse stakeholders and community partners to achieve shared objectives.</li>
</ul>If you are a dedicated and experienced Social Worker or an established Assistant Manager looking to take on a challenging yet rewarding leadership role, we encourage you to apply. Join our team and make a meaningful difference in the lives of those we serve.Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across - however big or small - will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.In addition, we offer a modern and flexible working environment for our staff, supported by our IT infrastructure, including Google Chromebooks and Google Apps. Our Flexible Working - Smarter Working Scheme embraces new ways of working. It provides improved work life balance for our staff as it allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week.Employees have access to a wide range of benefits, some of which include:<ul>
<li>Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)</li>
<li>Flexi-time (Please note, this applies to roles at grades 1-9 only)</li>
<li>Three volunteering days per year in Sutton</li>
<li>Comprehensive learning and development programme</li>
<li>Local and national discounts for shopping, eating out and leisure activities</li>
<li>Interest free season ticket loans</li>
<li>Local Government Pension Scheme</li>
<li>Car parking scheme</li>
<li>Bicycle loan facilities and cycle to work scheme</li>
<li>Zip car scheme</li>
<li>Free eye tests and contribution towards glasses</li>
<li>Confidential wellbeing and counselling support</li>
<li>Subsidised gym membership</li>
</ul>Application ProcessPlease apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application.To support our diversity agenda and reduce the risk of bias in our recruitment activities, our short listing process completely anonymises personal information that can identify job applicants e.g. name, title etc. Our hiring managers review and short list applications based on the information provided as part of your application as to how well you meet the requirements and criteria for the role, as outlined in the job profile.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.Additional InformationWe pride ourselves on being a diverse, inclusive and welcoming Borough and we aim to create a workforce which reflects the community we serve - the key highlights from our recent Equalities Workforce Report can be seen <a href="https://drive.google.com/file/d/1KGMTYxsYV0WkCbJAHTDyEDSVwv5YDX9A/view?usp=sharing" target="_blank">here.</a> We are respectful of difference and realise the positive value of diversity in our workforce. We welcome and encourage job applications from people of all backgrounds and particularly welcome applications from Black, Asian and Minority Ethnic candidates and disabled candidates, as these groups are currently under-represented in our workforce. As part of our Disability Confident Committed status, we guarantee to interview all disabled applicants who meet the minimum/essential criteria for the role.We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, and inclusive staff networks who help drive our diversity agenda.The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the&nbsp;<a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a>&nbsp;for right to work guidance.

London Borough of Sutton

Assistant Team Manager (Hospital Pathways Team)

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About the Role and Our Ideal CandidateWe are a groundbreaking, innovative housing partnership working as a not for profit organisation in the Borough of Sutton with ambitious objectives for making Sutton a great place to live. Formed in April 2006 as an Arms Length Management Organisation (ALMO) we work in partnership with Sutton Council and its residents, managing over 6,000 council properties and over 1,500 leasehold properties in Sutton.The housing stock is owned by the London Borough of Sutton, the day to day management, maintenance and asset investment is the responsibility of SHP. We embarked on a large&nbsp; transformation programme for both residents and colleagues, have achieved Customer Service Excellence and the&nbsp; Domestic Abuse Housing Alliance (DAHA) accreditation, and will be delivering our new asset investment programme based on the best stock condition survey data in the sector, delivering investment to residents homes, fire and building safety works along with much more.&nbsp; We have a strong commitment to colleague engagement, health, wellbeing and flexible working.We are looking for&nbsp; a skilled professional who is able to lead the Home Ownership Service reporting to the Operations Director.&nbsp; The successful candidate will be responsible &nbsp;for a range of duties including&nbsp; service and major works billing and collection, right to buy and resales, leading the buy back and acquisition programme on behalf of LB Sutton, carrying out Section 20 consultation for major works, procurement and long term qualifying agreements, representing SHP for regeneration sites and develop new business opportunities to provide leasehold and shared ownership services for third party organisations, and will be able to forge strong collaborative relationships with a wide range of key stakeholders to deliver successful outcomes for residents and partners. &nbsp;An ambitious and inspirational leader you will inspire colleagues with their passion for home ownership and customer service excellence. You will have a proven track record of achievement at senior level in social housing, either with a local authority or a registered provider.&nbsp; It is desirable for you to be a member of a relevant professional body such as the Chartered Institute of Housing or equivalent or be willing to undertake professional development leading to a qualification.&nbsp; You must be passionate about excellent customer service, meeting challenging performance outcomes and training and developing knowledge in others. You will be an excellent communicator, able to influence across the business and have the confidence and professionalism to work with colleagues at all levels. With experience of operating at a senior leadership level in a housing context, you’ll have experience of budgeting, financial forecasting and reporting within a commercial setting and a good understanding of housing and landlord regulatory compliance requirements. Commercially driven and able to deliver efficiency savings and achieve value for money but through collaborative working to achieve the best outcomes for tenants. Experience of working in a client / contractor relationship delivering performance and financial targets will be a key part of this role. Out total reward offer includes:<ul>
<li>33 days annual leave, plus 8 statutory holidays</li>
<li>Local Government Pension Scheme</li>
<li>Simply Health medical cash plan</li>
<li>Modern and flexible working environment&nbsp;</li>
<li>Hybrid working&nbsp;</li>
<li>HOME Awards</li>
<li>Personal and professional development</li>
</ul>Before applying please refer to the Role Profile and ensure you meet the essential criteria.&nbsp;

Home Ownership Lead

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Vac DescriptionCognus Educational Psychology Service is looking to recruit an Educational Psychology&nbsp; Assistant (EPA) to join the team. The Assistant will be based in a local school or college and work under the supervision of an Educational Psychologist in the Cognus team. This is an exciting opportunity for an aspiring Educational Psychologist to develop skills in a number of areas prior to applying for a place on the doctoral training course. Cognus EP service has close&nbsp; connections with the London Doctorate courses and has supervisors and tutors from the UCL / IOE doctorate program among the team.&nbsp;About You&nbsp;We are seeking to appoint someone who is enthusiastic, willing to learn, able to work as part of a school team and to be able to show initiative. The Assistant will apply psychological theory and practice in direct work with pupils and families, and work to undertake the recommendations of a qualified Educational Psychologist linked to the school. It is anticipated that the role will involve direct intervention work with children, young people and families as well as to gather information about the needs of pupils to support the work of the EP. The role will also involve assisting in delivering of training for school staff, workshops for parents/carers and the creation of resources for the school.&nbsp;For more information and to apply click <a href="https://www.cognus.org.uk/work-with-us/current-vacancies/" target="_blank">here</a>About the Role and Our Ideal CandidateCognus Educational Psychology Service is looking to recruit an Educational Psychology&nbsp; Assistant (EPA) to join the team. The Assistant will be based in a local school or college and work under the supervision of an Educational Psychologist in the Cognus team. This is an exciting opportunity for an aspiring Educational Psychologist to develop skills in a number of areas prior to applying for a place on the doctoral training course. Cognus EP service has close&nbsp; connections with the London Doctorate courses and has supervisors and tutors from the UCL / IOE doctorate program among the team.&nbsp;About You&nbsp;We are seeking to appoint someone who is enthusiastic, willing to learn, able to work as part of a school team and to be able to show initiative. The Assistant will apply psychological theory and practice in direct work with pupils and families, and work to undertake the recommendations of a qualified Educational Psychologist linked to the school. It is anticipated that the role will involve direct intervention work with children, young people and families as well as to gather information about the needs of pupils to support the work of the EP. The role will also involve assisting in delivering of training for school staff, workshops for parents/carers and the creation of resources for the school.&nbsp;

Educational Psychology Assistant

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Senior Housing Lawyer x2 posts&nbsp;
(One each in Disrepair and General Litigation Team)
PO7: Starting salary £59,772 pa rising in annual increments to £62,922 pa incl LW, plus £5000 pa market supplement&nbsp;
In addition to the salary, we offer legally qualified new starters a £5,000 welcome bonus which is payable 50% after 6 months and 50% after 12 months in the role.
About Us:
It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through our&nbsp;Lambeth 2030 Plan ‘Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are ‘connected by purpose,’ in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff;&nbsp;Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated&nbsp;One Lambeth Values and Behaviours page.&nbsp;
About the Borough:
Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community.&nbsp;
With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment.
About the Team:
This is a varied role, and the successful candidates will be expected to each manage a team of staff and a busy and challenging caseload.&nbsp;They will be highly organised, proactive, flexible, able to work under pressure and manage competing deadlines.&nbsp;They will maintain quality assurance and performance standards in the service provided by their team to the Council.
About the Role:
There are two posts available &nbsp;one leading on disrepair and the other leading on housing and general litigation.&nbsp; Both posts will be responsible for a variety of contested litigation and related legal advice, ensuring that the Council receives cost-effective high-quality advice and representation.:
Senior Housing Lawyer (General Litigation)
You will lead on defending and bringing claims s under housing, landlord and tenant, contract, tort, personal injury, judicial review, statutory review, homelessness, highways and local government law.
Senior Housing Lawyer (Disrepair)
You will lead on defending claims &nbsp;&nbsp;&nbsp;brought under the Landlord and Tenant Act 1985, Environmental Health Act 1990, Defective Premises Act 1972, together with contractual claims from tenants and leaseholders including breach applications;
Both posts require the successful candidate to have a thorough up to date knowledge of housing and local government law.&nbsp; You will be experienced in representation in court proceedings and instructing counsel and have a good working knowledge of the Civil Procedure Rules. You will also have substantial experience in drafting legal documents and&nbsp;legal correspondence and giving specialist legal advice.&nbsp;
Please indicate whether or not you have a preference for either role when applying.
For detailed qualifications and requirements, please review the job description and person specification in hyperlink below:
Job Description and Person Specification
Contact Information:
For an informal discussion about the role, please contact Gregory Carson (<a href="mailto:GCarson@lambeth.gov.uk" target="_blank">GCarson@lambeth.gov.uk</a>)&nbsp; or Janet Fasan (<a href="mailto:jfasan@lambeth.gov.uk" target="_blank">jfasan@lambeth.gov.uk</a>)
How to Apply:
If you're interest in this opportunity, click on the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an 'A' at shortlist stage and provide example of&nbsp;Experience in effectively managing a team, significant experience in the area of work with a thorough knowledge of housing and local authority law.
We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement.
Recruitment Timelines:
Advert Close Date: Sunday 29 June 2025
Benefits:
We believe in rewarding our staff. When you join us, you'll gain access to a range of benefits, including:
<ul>
<li>Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's.</li>
<li>Generous annual leave entitlement starting from 27 days, increasing to up to 35 days depending on length of service.</li>
<li>Membership in the Local Government Pension Scheme.</li>
<li>Hybrid Working.</li>
<li>Employee Assistance Programme.</li>
<li>Occupational Sick Pay based on length of service.</li>
<li>Discounts at local restaurants.</li>
<li>Discount at our Active Lambeth Gyms.</li>
<li>Learning and Development opportunities, including Apprenticeships.</li>
<li>Cycle to Work Scheme.</li>
<li>Secure Bike Storage facilities at our Town Hall and Civic Centre.</li>
<li>Trade Union Membership.</li>
</ul>
At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click&nbsp;here.

Lambeth Council

Senior Housing & Litigation Lawyer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4637/Role_Profile_Corporate_Data_Analyst_April_2025.pdf" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4637/Role_Pro…</a></li>
</ul>





As the third most populous borough in London and one of the most diverse places in the country, working at Ealing Council presents a unique and exciting opportunity to contribute towards improving local public services and making the borough an even better place for everyone.
The council is on an ambitious journey of transformation, putting evidence-informed decision making at the heart of what it does. We are dedicated to leveraging the power of data to create value for our citizens, employees, and stakeholders. Our commitment to excellence, integrity, and continuous improvement guides everything we do, as we strive to make a positive impact on the society and the people we serve.&nbsp;
 We are looking for a Corporate Data Analyst to join our Research and Insight service, which sits at the centre of the organisation to amplify the role of research, insight, and business intelligence and provide a joined-up first-class service to other council departments and key external partners. If you are looking to join a team of experts working to develop innovative and efficient business intelligence solutions, it is a fantastic time to join Ealing Council.&nbsp;
The Corporate Data Analyst role is central to our ambition to more effectively utilise data to drive value and better outcomes. You will work across a variety of projects, providing technical data solutions to a range of stakeholders/customers. You will deliver analysis, reports, projects and activities that drive improvements in service quality, efficiency and performance of the council. You will support the development and adoption of analytical tools such as PowerBI within the council.&nbsp;
Although demanding, the work will provide a good platform to test and showcase your abilities. &nbsp;You will also be part of a talented and supportive team that is orientated to think about new and innovative ways of delivering solutions to the key challenges and issues facing Ealing.
You will need to demonstrate:
<ul>
<li>a thorough understanding of data structures, database systems and procedures&nbsp;</li>
<li>excellent skills in appraising numerical and written information</li>
<li>excellent knowledge of working with datasets and IT packages to manipulate and visualise data, especially Microsoft Excel and Power BI knowledge of data science tools and techniques will be highly advantageous</li>
<li>a high level of interpersonal, influencing and presentation skills, including the ability to summarise complex information and communicate with a range of audiences</li>
<li>an understanding of the strategic environment within which local authorities work, and the role of business intelligence and performance monitoring in local government</li>
</ul>
knowledge of and commitment to equality and diversity issues Ealing Council is committed to creating good jobs and delivering on its connected communities’ agenda. We are committed to equality of opportunity, to being fair and inclusive.
We therefore welcome applications from all residents of the borough, we particularly welcome applications from candidates who are entering the employment market in the early stages of their career and mid-career professionals, who are currently underrepresented in Ealing’s workforce.
Please note all applications will be determined on merit.&nbsp; For an informal discussion about this post, please email Rajiv Ahlawat, Head of Research and Insight, <a href="mailto:AhlawatR@ealing.gov.uk" target="_blank">AhlawatR@ealing.gov.uk</a>.&nbsp;
This role is subject to Ealing’s enhanced vetting process.
Closing date: Thursday 26 June 2025.

London Borough of Ealing

Corporate Data Analyst

<ul></ul>





Permanent - Full Time

Location - Town Hall
Redbridge is an ambitious, diverse and exciting east-London borough. What we do is driven by changing our relationship with local people to support our vision. As a result, we've developed innovative ways to build our communities and transform our Council.

We're one of the fastest growing parts of&nbsp;the country and the third most diverse London borough. Our communities are attracted by a mixture of excellent schools, relatively affordable housing, high-quality open space and rapid transport connections into the heart of the city.
Role summary
To support the Electoral Services Manager in the oversight and management of the coordination, planning, and execution of all elections conducted within the London Borough of Redbridge. To contribute to the effective administration and operation of the Electoral Services function, including delivery of the annual canvass, implementation of Individual Electoral Registration (IER), compilation and publication of the revised Register of Electors, and ensuring adherence to the provisions of the Elections Act 2022.
To coordinate and deliver outreach initiatives aimed at promoting voter registration.
To lead and manage members of the Electoral Services team where necessary as directed by the Electoral Services Manager.

About you
<ul>
<li>You must have knowledge of Electoral Services operations, legislative framework, and associated risks.</li>
<li>An understanding of best practices in Electoral Services, customer care principles, and relevant quality standards.</li>
<li>Ambition to advance your career</li>
</ul>

Qualifications and Experience
The successful candidate should possess the Association of Electoral Administrators (AEA) Certificate and have;
<ul>
<li>Substantial experience working effectively within a multi-disciplinary team.</li>
<li>Proven ability to maintain objectivity and strict confidentiality.</li>
<li>A high level of IT proficiency, including advanced skills in word processing, spreadsheets, databases, and email systems.</li>
<li>Experience in working within an election office at a senior level.</li>
<li>Demonstrated experience in staff management, appropriate to the responsibilities of the role.</li>
</ul>
Interviews will be held week commencing 14th July 2025.
To apply for this post please visit <a href="http://www.redbridge.gov.uk/jobs" target="_blank">www.redbridge.gov.uk/jobs</a> or copy the following link into your browser:&nbsp;
<a href="https://ce0320li.webitrent.com/ce0320li_webrecruitment/wrd/run/ETREC107GF.open?VACANCY_ID=750234ec43&amp;WVID=958433OaLq" target="_blank">https://ce0320li.webitrent.com/ce0320li_webrecruitment/wrd/run/ETREC107…</a>

&nbsp;All short-listed applicants will need to demonstrate proof of right to work in the UK.

We are committed to employment practices that promote diversity and inclusion in employment and welcome applications from qualified applicants regardless of age, disability, gender identity, sex, marriage and civil partnership status, pregnancy and maternity status, colour, race, religion, or belief.
Closing date: 29.06.25

London Borough of Redbridge

Deputy Electoral Services Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4647/One_You_Advisor_JD_June_2025.docx" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4647/One_You_…</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4648/PERSON_SPECIFICATION_-_OY_Advisor.doc" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4648/PERSON_S…</a></li>
</ul>

Please apply online. If this is not possible, please contact a member of the HR team by emailing <a href="mailto:personnel.services@tmbc.gov.uk" target="_blank">personnel.services@tmbc.gov.uk</a>



Are you passionate about working with people to make key lifestyle changes to improve their health and wellbeing?&nbsp; We are looking for a highly motivated health professional to join our dynamic Health Improvement and One You Team in Tonbridge and Malling on a 6-month basis.&nbsp; We form part of an innovative West Kent Health Improvement partnership with Sevenoaks, Tunbridge Wells and KCC to deliver the One You Kent health service in Tonbridge and Malling.
The successful candidate will carry out one to one health and wellbeing assessments, supporting people to lose weight, move more, drink less and improve their mental wellbeing. You will also deliver a successful weight management programme.
This work will include both face-to-face and online support meetings with clients. Participation in community and other One You promotional events will form key areas of work.
You will work collaboratively with colleagues within the council, voluntary, community and health sectors to ensure that the customer is at the centre of a holistic approach to their health needs.&nbsp;
The post holder will be highly motivated and able to build good rapport with individuals within the community using excellent communication skills. You will have up-to-date knowledge of relevant health and wellbeing interventions and a passion for developing this knowledge base.
Discover what it’s like to work at Tonbridge and Malling Borough Council and explore the benefits we offer by clicking here: <a href="https://www.tmbc.gov.uk/council/working-us" target="_blank">https://www.tmbc.gov.uk/council/working-us</a>
For an informal discussion regarding this role please contact Sarah Wright, One You Team Leader on 01732 876300.
(Direct candidates only, strictly no agencies please)

Tonbridge & Malling Borough Council

One You Advisor - 6-month FTC

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4613/Head_of_Service_Asylum_Seekers_and_Displaced_People_April_24__1_.pdf" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4613/Head_of_…</a></li>
</ul>





Head of Service - Asylum Seekers and Displaced People
Grade:&nbsp; CSR A (£73,434 - £80,437pa)
Full time/36 hours
The Asylum Seekers and Displaced People team is a new service that has developed to support the needs of displaced people in Croydon. Working within the Future Croydon plan and its commitment to connect with residents and transforming services, the service coordinates the Council’s cross cutting response to support for displaced people in Croydon who have arrived through Visa or Resettlement Schemes or are accommodated in Home Office (NASS) accommodation.
Displaced people arrive in Croydon through the Homes for Ukraine Scheme, Afghan Humanitarian Schemes, ARAP and ACRS ( now ARP) which are funded routes and other legal routes such as family reunification and sponsored visas. People also arrive at Croydon who are seeking asylum. All those arriving have experienced war or persecution that has meant they have had to leave their home country and as such they have, and continue to experience trauma often affecting their physical and mental health and wellbeing To date Croydon has welcomed over 700 people through the Homes for Ukraine Programme, 40 People through the Afghan resettlement Schemes and is home to 1200 asylum seekers at any one time, who are living in Home Office accommodation.
<a href="https://drive.google.com/file/d/1qb2Fzfsyngz_6GTy_0-gtRVEbpxOILUK/view?usp=drive_link" target="_blank">To view the Head of Service - Asylum Seekers and Displaced People role profile click here</a>
Closing date:&nbsp; Sunday 22 June 2025 @ 11.59pm
Equal opportunities
Croydon Council is an inclusive employer and welcomes applications from all sections of the community. &nbsp;
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.&nbsp;
Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The Successful candidate will be subject to a DBS check.

Croydon Council

Head of Service - Asylum Seekers and Displaced People

<ul></ul>





Corporate Resources and Business Improvement
The Resources and Business Improvement directorate is led by Dianne Tramner It is responsible for: People Function, Facilities Management, Digital Experience Unit and Technology Group, Information Governance &amp; Assurance, Executive Support Team and leadership of all our shared services across the GLA Group.
About the team
The Information Governance &amp; Assurance (IG&amp;A) team supports the GLA in managing its data, ensuring its integrity and &nbsp;security is paramount, supports the Authority in its compliance with legislation, to include Freedom of Information (FOI) requests, Environmental Information Regulations (EIR), records management, information security and data protection law. The team also provides assurance to the business that the information it holds is securely processed.
There is the need to improve Knowledge and Information management strategy within the GLA – to effectively and efficiently improve where and how we store information that is readily accessible and central to policy teams and projects. This will ensure that project delivery and management decisions run smoothly, with information stored in a structured manner and aligned to retention period.&nbsp;&nbsp;
About the role&nbsp;
The team is looking to recruit a dedicated and skilled knowledge and information expert who will play a key role in contributing to the development and implementation of the GLA’s knowledge management strategy, which includes leading on developing a central records repository, reviewing policies, ensuring these are applied across the business and to the central repository. The individual must be capable of hitting the ground running, understand the GLA ways of working, working closely with the information governance manager/DPO and be willing to deputise for them.
What your day will look like
The GLA plans to implement and have in place an electronic document and records management system. This system will ensure information related to the main policy areas such as housing, environment, and programme delivery teams such as Grants, policy teams, Decisions, HR, is stored in a structured filing format that’s centrally accessible to the rest of the business. This post will lead on this exciting project working closely together with the IG&amp;A Manager, IG&amp;A team and other relevant units.
Represent the team and actively participate in the Knowledge and Assurance Working Group (KIAWG) meeting, and be the group’s secretariat.
Oversee and advise on the corporate information asset register, leading on the bi-annual review of the register and advising information asset owners, administrators.
Provide ongoing advice to the IG Officers with access to information requests, to include advising on complex requests, DSAR, internal review and ICO Complaints.
Provide robust training to staff including using available tools for awareness raising and highlighting our responsibilities under various information governance related legislation; contribute to the development of training slides with current IG trend, issues
Provide advice and support to policy and project leads, sometimes carrying out data protection impact assessments where personal data is processed – highlighting areas for potential high privacy risk and advising on appropriate mitigation, ensure data sharing agreements are in place where necessary.&nbsp;
Providing advice, guidance document and policy around information management and knowledge-based process.&nbsp;
Skills, knowledge and experience&nbsp;
To be considered for the role you must meet the following essential criteria:
An understanding of public sector information governance and assurance issues. The postholder will support the IG manager/Data Protection Officer (DPO) in providing assurance to the business with compliance for the relevant information governance legislation.
A strong background experience in information management, or a related field. With certification in knowledge management, data protection or information governance, e.g., BCS, CIPP/E, CIPM, PC.dp, PC.foi, PC.rm; Strong understanding of data protection and information security regulations. Basic understanding of cyber security trends and the assurance for risks to the business.
Excellent communication and interpersonal skills. Ability to work together and as part of a team as well as independently with some line management experience. A commitment to being available in the office 2-3 days a week.
Proficiency in Microsoft Office Suite and knowledge management tools. Skills in understanding, interpreting and analysing detailed information. Ability to clearly explain complex technical issues to non-technical people.&nbsp;
 The following are desirable skills and qualifications
<ul>
<li>A bachelor’s degree in information management, library science, or information security or similar field.</li>
<li>Knowledge of project management methodologies.</li>
<li>Experience with EDRMS and/or content management systems (CMS).</li>
</ul>

The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here:&nbsp;<a href="https://www.london.gov.uk/sites/default/files/gla_competency_framework_hr_28june2021.pdf" target="_blank">GLA Competency Framework</a>
How to apply&nbsp;
If you would like to apply for the role you will need to submit the following:
Up to date CV
Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert.
Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the ‘CV and Cover Letters’ section’ of the form, ensuring you address the technical requirements and competencies in your Personal Statement.
Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., “CV – applicant name - 012345)
As part of GLA’s continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination.&nbsp;
If you have questions about the role
If you wish to talk to someone about the role, the hiring manager, Sylvia Edohasim, would be happy to speak to you. Please email her first at: <a href="mailto:sylvia.edohasim@london.gov.uk" target="_blank">sylvia.edohasim@london.gov.uk</a>
If you have any questions about the recruitment process, contact the&nbsp;<a href="mailto:glaopdcrecruitment@tfl.gov.uk" target="_blank">glaopdcrecruitment@tfl.gov.uk</a>&nbsp;who support the GLA with recruitment.
Assessment process&nbsp;
Once you have submitted an application, your details will be reviewed by a panel.
If shortlisted, you’ll be invited to an interview and assessment.
The interview/assessment date is:&nbsp;TBC
Equality, diversity and inclusion&nbsp;
London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.
We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share.&nbsp;
Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible.
Please contact the recruitment team for further information if required.
Benefits
GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.
In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme
Additional Information&nbsp;
Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration.
Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening.&nbsp;
<a href="https://www.gov.uk/find-out-dbs-check" target="_blank">Find out which DBS check is right for your employee - GOV.UK (www.gov.uk)</a>
More Support
If you have a disability which makes submitting an online application form difficult, please contact&nbsp;<a href="mailto:resourcingteam@london.gov.uk" target="_blank">resourcingteam@london.gov.uk</a>.

219 Jobs in Sevenoaks, UK