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Working within a small team dedicated to the Recycling Centre service, you will continuously improve this essential service for the residents of Hertfordshire .<br><br> In this role, you will ensure compliance with all applicable legislation, including Environmental and Health & Safety requirements, while promoting continuous improvement in customer service, recycling performance, waste reduction, and reuse initiatives. <br><br> You will travel around the county, providing visible leadership to remote teams and conducting frequent inspections related to service provision and compliance. <br><br> Your responsibilities will include engaging with members of the public in person, over the phone, and through written communications, investigating accidents, incidents, complaints, and customer inquiries to provide thorough and reasoned responses and resolutions. <br><br> Part of this role includes challenging service users who may be fraudulently accessing free public services at the expense of taxpayers and make informed, evidence-based decisions regarding service provision on weekends on behalf of senior management. <br><br> Using initiative and creativity, you will solve complex problems within the framework of applicable legislation and council policy. Additionally, you will be responsible for the effective maintenance of infrastructure, plant, and machinery at recycling centres, ensuring clear and effective communication with contractors to maintain continuous service delivery. You will also identify needs and place orders for goods and services related to the service, managing goods receipting for invoice payment approval. <br><br><b>About you</b><br><br>As someone engaged in ensuring a compliant and positive working environment across a diverse and dispersed front line team everyday will present different challenges. Working closely with different members of the Recycling Centre and Reuse Team, the Waste Management Unit and colleagues from across HCC you will have the opportunity to help deliver and shape a service that many residents rely upon as well as helping the Council protect the environment for future generations.<br><br>Essential criteria:<ul>\n<li>Hold the Certificate of Technical Competence. </li>\n<li>Leadership and management skills.</li>\n<li>Waste management experience.</li>\n<li>Experience in managing Health and Safety, with a relevant qualification.</li>\n<li>Proven ability to improve services through managing a team of staff.</li>\n<li>Ability to communicate policy and legislative restrictions clearly to the public, acknowledging the diversity of Hertfordshire residents.</li>\n<li>Proven ability to effectively and efficiently manage operations similar to a Recycling Centre.</li>\n<li>Daily access to a vehicle and the ability to drive around the county as required.</li>\n</ul><br><br>This job role is within the Community Services, level COM10 job profile. Please locate this via:<br><br> Job profiles - Community services <br><br>To hear more about this opportunity please contact <strong>Lorna.stump@hertfordshire.gov.uk </strong>for an informal discussion about the role. <br><br> <strong>This ad</strong><strong>vert may close early if excessive applications are received.</strong> <br><br> Interview Date: TBC <br><br> Benefits of working for us<br><br><b>How to apply</b><br><br> As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <br><br> . <br><br> <strong>Disability Confident</strong> <br> We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. <br><br> <strong>Driving required</strong> <br> You'll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations. <br><br> <strong>English Fluency</strong> <br> The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£40,043 progressing to £43,763","publishDate":"2025-04-10T12:00:14.000Z","expirationDate":"2030-05-31T00:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/b8480ee0-8645-4045-986c-d1d743251719.png","score":6422.3193,"featured":false,"enhanced":false},{"id":"dc00244b-4bbb-4752-bfd7-607b9c7a56d5","title":"Head of Facilities Management","employer":"London Borough of Enfield","department":"","location":"Enfield","locationType":3,"description":"Enfield Council is looking for an exceptional leader to take the reins of our Facilities Management (FM) service and shape its future. This is a rare and exciting opportunity to lead a multi-disciplinary team in delivering high-performing, sustainable, and customer-focused services across our corporate estate.<br>\n<br>\nAs Head of Facilities Management, you will lead the strategic direction and operational delivery of a fully integrated FM service using a co-ordinated delivery model. You will ensure excellence across all aspects of Hard and Soft FM, compliance, sustainability, procurement, and transformation, acting as the Council’s lead for the Corporate Landlord function.<br>\n<br>\nPermanent full time contract<br>\nHybrid working = 2-3 days a week in the office<br>\nBased at Enfield Civic Centre<br>\n£66,366 - £85,284 pa<br>\n<br>\nYour key responsibilities will include:<br>\n<br>\n - Delivering statutory Corporate Landlord responsibilities, including hard services (building maintenance) and soft services (cleaning, security, etc.) across all corporate buildings and facilities.<br>\n - Ensuring the Council’s facilities are safe, clean, compliant, efficient, and fit for purpose, through planned, cyclical, and reactive maintenance programmes.<br>\n - Leading and delivering the Council’s ambition to become Net Zero by 2030, working with sustainability teams to embed environmental principles in all FM operations.<br>\n - Overseeing a combination of in-house teams and external contractors to deliver a high-performing, value-driven FM service.<br>\n - Managing a significant budget, including forecasting, recharging, and cost recovery – ensuring services are delivered on time and within budget, while delivering a target surplus.<br>\n - Driving service improvement, innovation, and transformation, establishing and monitoring KPIs, performance metrics, and compliance obligations.<br>\n - Developing a high-performing FM team, embedding talent management, staff development, and holding others to account for results.<br>\n - Delivering major capital planned works across corporate, housing, compliance, and de-carbonisation programmes.<br>\n - Supporting Hard Services and Soft Services managers to ensure day-to-day maintenance, office setups, cleaning, reception, security, and emergency readiness are well executed across all Council sites.<br>\n<br>\nLeadership, Strategy and Innovation<br>\n<br>\n - Provide strong leadership, motivation, and clear direction to the FM team, aligning operations with Council goals and best practice.<br>\n - Embed best-in-class technical delivery through a multi-disciplinary in-house function, and drive ambitious transformation of the FM service.<br>\n - Develop Council-wide Maintenance & FM policy under the Procurement Guide and Contracts Procedure Rules.<br>\n - Champion innovation and collaboration, exploring new delivery models and funding sources (e.g., grants, S106) to optimise service and resource efficiency.<br>\n - Lead the Council’s Corporate Landlord technical delivery, driving implementation of the SAMP (2019–2024) and CIPFA Corporate Landlord principles.<br>\n<br>\nGovernance, Compliance & Risk<br>\n<br>\n - Ensure all FM operations comply with legislation, including the Corporate Manslaughter and Corporate Homicide Act 2007, and are formally documented via council compliance systems.<br>\n - Oversee risk assessments, statutory inspections, audits, and compliance-related activities across all assets.<br>\n - Take overall accountability for timely and comprehensive responses to Freedom of Information requests, complaints, and Member enquiries relating to FM.<br>\n - Ensure contract and procurement processes follow Council Contract Procedure Rules and relevant industry standards.<br>\n<br>\nYou Will Be...<br>\n<br>\n - A strategic leader with significant senior-level experience in Facilities Management within a large, complex organisation.<br>\n - A strong budget manager and commercial thinker with a proven track record of cost control, innovation, and service improvement.<br>\n - A skilled communicator and collaborator with the ability to engage effectively with senior stakeholders, elected members, contractors, and cross-service teams.<br>\n - An environmental advocate, passionate about driving sustainability and achieving meaningful carbon reductions.<br>\n - A confident decision-maker, able to manage competing priorities while maintaining safety, quality, and compliance.<br>\n - An inspirational leader with a commitment to staff development, accountability, and inclusive leadership.<br>\n<br>\nContact Details -<br>\nIf you have any difficulties accessing this information, please contact Claire Turner, Senior Recruitment Advisor on claire.turner@enfield.gov.uk<br>\n<br>\nWe do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents.<br>\n<br>\nPlease note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your supporting statement within your application.<br>\n<br>\nWe are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working.<br>\n<br>\nWhy it's great to work for Enfield Council:<br>\n<br>\n - An excellent pension through the Local Government Pension Scheme (LGPS).<br>\n - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas.<br>\n - A blend of remote and office based working for most roles.<br>\n - Interest free season ticket loan repayable over three or ten months.<br>\n - Career development and learning experiences from a range of training courses and learning methods.<br>\n - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family.<br>\n - Health and leisure discounts and tax-free bikes for work.<br>\n - 1 month's paid sabbatical for registered Social Workers working in Children's Social Care.","shortDescription":"","salaryDescription":"£66,366 - £85,284 pa","publishDate":"2025-04-30T14:47:04.000Z","expirationDate":"2025-05-18T14:47:04.000Z","logoUri":"https://www.lgjobs.com/logos/logos/282debf5-45ef-408d-b29d-b07d0fb8999e.png","score":5164.6475,"featured":false,"enhanced":false},{"id":"e405d62f-2dfd-4f27-90de-4acabfd939f0","title":"Head of Product Management","employer":"London Borough of Havering","department":"","location":"Havering","locationType":3,"description":"<p><strong>Head of Product Management – Grade 12 – £73,311-£82,326 per annum</strong></p> <p><strong>About Us</strong></p> <p>With its excellent transport links into central London, extensive town centre regeneration and the highest concentration of green space anywhere in London, Havering has a unique offer as a place to live, work and visit. By making the most of its position and opportunities, Havering is becoming a hub for start-ups and expanding businesses, as well as construction, logistics, engineering and manufacturing industries.</p> <p><strong>About the Job</strong></p> <p>The main duties and responsibilities of this role are:</p> <ul> <li>Setting strategies, policies, standards, and practices to ensure compliance between business strategies, technology strategies, and enterprise transformation activities.</li> <li>Ensuring that existing and planned solution components are compatible with relevant architectures, strategies, policies, standards, and practices, considering requirements for security, privacy, and testing of solutions.</li> <li>Providing guidance and risk-based governance to support solution implementation, including managing requests for changes and deviations from specifications.</li> <li>Managing the design of solutions and services to mitigate the risk of failure, which would limit the Council's ability to deliver services and have serious consequences regarding resident wellbeing, unplanned financial expenditure, and reputational damage.</li> <li>Overseeing the development and support of applications, ensuring they are designed with the user at the centre and meet the highest standards of quality and functionality </li> <li>Leading the delivery of technical innovation to the advantage of the Council by capturing and prioritising market and environmental trends, business strategies, and objectives, and identifying the business benefits of alternative strategies.</li> <li>Leading the development and selection of appropriate design standards, methods, and tools, ensuring they are applied effectively and that all work is documented using the appropriate standards, methods, and tools.</li> <li>Inspiring the confidence of the highest level of management in the ability to deliver an efficient and effective service within agreed time and cost constraints.</li> <li>Working with other members of the Senior Management team to identify risks, coordinate risk assessment, manage agreed actions, and monitor the status of risks on an ongoing basis.</li> <li>Leading, motivating, and inspiring team members, facilitating dialogue regarding expectations, progress, performance, and development needs.</li> </ul> <p><strong>About You</strong></p> <p><strong>Experience:</strong></p> <p>The ideal candidate will possess:</p> <ul> <li>A degree or equivalent work-related attainment or experience.</li> <li>Experience in leading the development and implementation of policy and strategy.</li> <li>Deep expertise in their specialism(s) and an understanding of impact on the broader business and wider customer/organisation.</li> <li>Strong leadership skills and the ability to manage and mitigate organisational risk.</li> <li>Excellent communication skills, capable of articulating business objectives to both technical and non-technical audiences.</li> </ul> <p>This role will be carried out via hybrid working, consisting of a combination of remote working and office based working. Face to face engagement and communication sessions will be necessary.  </p> <p><strong>Additional Information</strong></p> <p>We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering.</p> <p>The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.</p> <p> </p><p><strong>Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.</strong></p> <p><strong>We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.</strong></p>\n\n <img src=\"https://ars2.equest.com/?response_id=ba7243a289e581d88423f93a6eba9430&view\" alt=\" \" width=\"1\" height=\"1\">","shortDescription":"","salaryDescription":"77818.5","publishDate":"2025-05-09T15:40:05.000Z","expirationDate":"2025-05-18T23:59:59.000Z","logoUri":"https://www.lgjobs.com/logos/logos/a31401cd-fbf2-4614-b6a9-f943eea70959.jpg","score":4675.4355,"featured":false,"enhanced":false},{"id":"309ddc77-74ec-4a1d-b53e-eec3244bcdc1","title":"Projects Officer","employer":"BEST Broxbourne","department":"","location":"Broxbourne Environmental Services Trading Ltd","locationType":3,"description":"<p>Broxbourne Environmental Services Trading Limited (BEST) is a wholly owned subsidiary of Broxbourne Borough Council delivering the Council’s domestic refuse and recycling collections, commercial waste collections, street cleansing, grounds maintenance and cemetery services, plus a range of other activities.<br>Projects Officer (Ref: B109)<br>Starting salary. £35,555.52 pa<br>Fixed term 18-month contract</p>\n<p>BEST is looking to recruit an enthusiastic, conscientious individual to provide project management and support for the Waste Management team and to assist in the delivery and development of the waste management and recycling services.  </p>\n<p>Duties will include:</p>\n<p>•    Design and deliver projects aimed at increasing recycling and minimising waste.  <br>•    Plan and manage food waste implementation projects to flats and flats above shops. <br>•    Plan and manage time banded collections project.  <br>•    Plan other environmental projects that will enhance Broxbourne.</p>\n<p>Applications are welcome from candidates who have relevant experience, who can apply attention to detail to produce high quality, accurate work. Applicants should also possess well developed research, written and verbal communication and advanced IT skills, and be proficient in scanning a range of diverse information sources and critically reviewing these to make sound judgements. Knowledge of the White Space system would be an advantage.</p>\n<p>You must have a full, clean UK driving license.</p>\n<p>Applicants must also be able to demonstrate key principles of customer care to ensure any complaints are dealt with professionally. The ability to converse at ease with members of the public and provide information and advice in fluently spoken English is essential in this post.  </p>\n<p>BEST is committed to safer recruitment, safeguarding and promoting the welfare of children, young people and vulnerable adults. BEST expects all staff and volunteers to share this commitment.  The benefits package includes:</p>\n<p>•    A full training and development programme<br>•    NEST Pension Scheme membership<br>•    Free membership to two local leisure centres, which includes free access to gyms, swimming pools, fitness classes, racket sport sessions, a health suite and a range of generous discounts across other leisure and culture services<br>•    Comprehensive benefits and discount scheme</p>\n<p>BEST is an Equal Opportunities employer.</p>\n<p>Details and application forms for all job vacancies are listed on the Borough of Broxbourne website.<br>Application forms must be submitted online by midnight on 20 May 2025 quoting the above reference.  Please note - no previous applicants need apply.</p>\n<p>BEST c/o Borough Offices, Bishops’ College, Churchgate, Cheshunt, Hertfordshire, EN8 9XQ.<br>Telephone: 01992 785509, Email: personnel@broxbourne.gov.uk<br>Website: www.broxbourne.gov.uk</p>\n<p> </p>\n<p> </p>\n<p> </p>","shortDescription":"","salaryDescription":"Starting salary. £35,555.52 pa","publishDate":"2025-04-29T13:48:00.000Z","expirationDate":"2025-05-20T22:55:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/849aca8e-5d79-4916-a8a4-1736546b75b2.png","score":3050.192,"featured":false,"enhanced":false},{"id":"be9b0129-6507-40d9-a1e4-42b384838938","title":"Principal Planning Projects Officer","employer":"Hertfordshire County Council","department":"","location":"Countywide","locationType":3,"description":"<strong>Job Title:</strong> Principal Planning Projects Officer <br> <strong>Starting Salary:</strong> £46,731 opportunity to progress to £51,802 pa - pay award pending <br> <strong>Hours:</strong> 37.0 <br> <strong>Location:</strong> Stevenage - hybrid working <br> <strong>Contract Type:</strong> Permanent <br> <strong>Directorate:</strong> Growth & Environment <br><br><b>About the team</b><br><br> This role sits within the Spatial Planning Unit dealing with policy and decision-making matters in a variety of technical fields. The Unit is comprised of experienced town planners and associated support staff to ensure the statutory and discretionary functions are implemented appropriately. <br><br> The Unit has Development Management responsibilities for minerals and waste development and the county council's own development (schools, care homes, etc). It is also preparing a new Minerals and Waste Local Plan to replace the adopted Minerals Local Plan and Waste Development Framework. The Unit feeds into strategic planning matters as well as responding on the council's behalf to large scale developments in technical fields such as aviation, HS2 and renewable energy production, either by engaging with major planning applications or Development Consent Orders. <br><br> The work of the team involves collaboration with developers, operators, property colleagues, agents, consultants, internal and external technical experts, legal officers and partnering agencies, amongst others. <br><br> The Spatial Planning Unit is part of the Growth and Environment Directorate. Together this brings together a wide range of planners and other specialist professionals with involvement in all forms and scales of development across Hertfordshire. <br><br><b>About the role</b><br><br>The role will involve taking the lead on a number of the council's priority projects. The projects will combine traditional policy and DM work and will range from local to strategic in their nature across a number of specialist technical subjects.<br><br>There will be opportunities to lead the development and defence of a Local Plan evidence base. The council is looking to publish a Regulation 19 Minerals and Waste Local Plan with a view to submitting it to the Planning Inspectorate later in 2025. This will include opportunities to represent the council at Examination Hearings to support the council in its aim to adopt a new Local Plan.<br><br>There will be opportunities to engage with large scale applications, including Nationally Significant Infrastructure Projects. The council expects applications to be submitted related to nearby airports and airspace, as well as large scale renewable energy schemes. The council will be expected to engage with these proposals to represent Hertfordshire residents and to ensure any impacts from development are acceptable and are mitigated by the benefits of development.<br><br>There will be opportunities to engage with Strategic Planning. The recent Planning and Infrastructure Bill sets out that upper tier authorities will be given responsibilities to progress with Spatial Development Strategies in advance of devolution and local government reorganisation. This could incorporate developing a Strategy that takes account of housing requirements, emerging Industrial Strategies, the Local Nature Recovery Strategy, infrastructure requirements and other topics of a strategic nature and scale.<br><br>The role will cover the entire county and will impact the lives of a significant portion of the county's population due to the nature of the subject matters that we operate in. It will allow for home working with the need to visit sites, as appropriate, and also meeting colleagues as part of the council's collaborative working practice. <br><br><b>About you</b><br><br> <strong>Essential</strong>:<ul>\n<li>A Degree or Master's Degree in Town Planning, or membership of RTPI or extensive knowledge and experience in a relevant field,</li>\n<li>Knowledge of Local Plan production and experience developing and defending Local Plan evidence bases.</li>\n<li>Knowledge of planning application decision-making processes and the variety of technical subject matters that are relevant to large scale proposals.</li>\n<li>Ability to work collaboratively with other professionals from organisations such as councils, government agencies and councillors.</li>\n<li>Team working abilities across the department, wider council, and beyond,</li>\n<li>Ability to communicate well, including skills of diplomacy, with Councillors, developers and members of the public.</li>\n<li>Able to present to committees, hearings, public inquires, and other ad hoc groups.</li>\n</ul><strong>Desirable</strong>:<ul><li>Knowledge and experience of technical subjects including mineral and waste planning, aviation, or renewable energy production but applicants must be able to demonstrate they are able to apply their knowledge and experience of wider town planning processes and procedures to technical subjects.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. <br><br>This job role is within the Technical Services, level TEC12 job profile. Please locate this via:<br><br> Job profiles: Technical services <br><br>To hear more about this opportunity please contact paul.donovan@hertfordshire.gov.uk for an informal discussion about the role. <br><br> Interview Date: TBC <br><br> Benefits of working for us<br><br><b>How to apply</b><br><br> As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <br><br><strong>Disability Confident</strong> <br> We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. <br><br> <strong>Driving required</strong> <br> You'll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations. <br><br> <strong>English Fluency</strong> <br> The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£46,731 opportunity to progress to £51,802 pa","publishDate":"2025-05-01T12:00:17.000Z","expirationDate":"2025-05-18T00:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/285766d4-e6b1-4e1d-acae-d10d9106cc14.png","score":2728.3867,"featured":false,"enhanced":false},{"id":"78b00fbe-8322-4eac-922a-60a3af65874b","title":"Senior Planning Officer","employer":"Hertfordshire County Council","department":"","location":"Hertfordshire","locationType":3,"description":"<strong>Job Title:</strong> Senior Planning Officer <br> <strong>Starting Salary:</strong> £37,035 progressing to £40,476 pa - pay award pending <br> <strong>Hours:</strong> 37.0 <br> <strong>Location:</strong> Farnham House, Stevenage (but with home working) <br> <strong>Contract Type:</strong> Permanent <br> <strong>Directorate:</strong> Growth & Environment <br><br><b>About the team</b><br><br> The Development Management Team has responsibility for determining, monitoring and enforcing planning applications for minerals and waste development as well as determining applications for the county council's own development such as schools, day centres and fire & rescue facilities. <br><br> The team is comprised of experienced town planners and associated support staff to ensure the statutory and discretionary functions are implemented appropriately working alongside developers, operators, property colleagues, agents, consultants, internal and external technical experts, legal officers and partnering agencies, amongst others. <br><br><b>About the role</b><br><br>As a member of our Development Management Team, you will have your own caseload for determining planning applications, a mix of Regulation 3 applications for the County Council's own development, but also for minerals and waste development.<br><br>This will involve responding to pre-application enquiries and processing planning applications in accordance with the County Council's policies and objectives. Decisions will need to be made related to planning conditions, non-material amendments and support for monitoring and enforcement work.<br><br>You will need to negotiate with developers to ensure a high standard of development within Hertfordshire and engage with key stakeholders to ensure appropriate involvement in the planning process.<br><br> As part of this role, you will be responsible for drafting reports with recommendations for Committee decisions, delegated decisions, and briefing papers for local members and senior officers. Additionally, they may need to prepare and present evidence for planning appeals resulting from the refusal of planning permission, non-determination of applications, or enforcement actions. <br><br>You will have overall responsibility for a number of operational sites, including involvement in site monitoring and enforcement jointly with Enforcement colleagues.<br><br>You will be expected to contribute to the development and maintenance of the Unit's systems and procedures including the development of MasterGov and GIS.<br><br>The role will allow for home working with the need to visit sites (including access to own vehicle) for site appraisals and investigation and also getting together with colleagues and the Development Management Team as part of collaborative working practice.<br><br><b>About you</b><br><br> <strong>Essential</strong>:<ul>\n<li> Relevant experience for entry at Senior Planning Officer level and eligibility for full membership of RTPI. </li>\n<li> Proven knowledge and understanding of town and country planning procedures and law. </li>\n<li> Education to at least degree level in town and country planning or closely related subject or equivalent experience. </li>\n<li> Ability to prepare well-presented and reasoned reports with clear and justified recommendations on planning applications and related matters. </li>\n<li> Able to communicate tactfully and clearly with all stakeholders in the planning process, i.e. officers of the County Council, District/Borough Councils, members of the public, consultees, applicants and their agents, and County Councillors. </li>\n<li> Experience of working within a team and making positive contributions, demonstrating support and respect </li>\n<li> Ability to work to deadlines and manage a number of projects at the same time. </li>\n<li> Able to work to and meet performance targets (including dealing with planning applications). </li>\n<li> Experience of managing and prioritising your own workload. </li>\n<li> Experience of working with Windows based applications, MS Office programmes, planning software and GIS. </li>\n<li> Full UK Driving Licence and access to own car </li>\n</ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. <br><br>This job role is within the Technical Services, level TEC10 job profile. Please locate this via:<br><br> Job profiles: Technical services <br><br>To hear more about this opportunity please contact brian.owen@hertfordshire.gov.uk for an informal discussion about the role. <br><br> Interview Date: TBC <br><br> Please note that if we receive a high volume of applications, we may close the vacancy earlier than the stated deadline <br><br> Benefits of working for us<br><br><b>How to apply</b><br><br> As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <br><br><strong>Disability Confident</strong> <br> We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. <br><br> <strong>Driving required</strong> <br> You'll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations. <br><br> <strong>English Fluency</strong> <br> The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£37,035 + £1,591 market enhanced payment progressing to £40,476 + £2,232 market enhanced payment per annum","publishDate":"2025-05-01T06:00:11.000Z","expirationDate":"2025-05-18T00:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/39b3ed05-5586-4b63-842a-5293100b7c55.png","score":2711.3662,"featured":false,"enhanced":false},{"id":"e411e7dd-1855-443a-a32b-b5fe5e919631","title":"Service Link Officer","employer":"Hertfordshire County Council","department":"","location":"Hemel Hempstead","locationType":3,"description":"<strong>Job Title:</strong> Service Link Officer <br> <strong>Starting Salary:</strong> £33,366 progressing to £36,124 pay award pending <br> <strong>Hours:</strong> 37 <br> <strong>Location:</strong> Hemel Hempstead <br> <strong>Contract Type:</strong> Permanent <br> <strong>Directorate:</strong> Adult Care Services <br><br>Hybrid working, regular presence required at our Hemel Hempstead offices. Some travel required for client visits.<br><br><b>About the team</b><br><br>We're transforming debt recovery by focusing on generating revenue for Hertfordshire County Council and prevention of debt. Our team consists of 9 Service Link Officers, supervised by 2 Senior Finance Officers/<br><br>Our current drive within debt services - planning and resources is to focus on recovery of debt for care services received. We're looking for a motivated individual who is able to adapt to change and pivot quickly in response to new guidelines and agreements.<br><br><b>About the role</b><br><br>You will be at the forefront of debt recovery activity. You'll work alongside a team of experienced individuals, leading on resolving complex debt recovery issues with our customers and their families, as well as investigating related financial queries, identifying and reporting potential safeguarding concerns.<br><br>Interpersonal skills and teamwork are essential to the development of our team and our overall success. In order to carry out recovery activity with a clear direction, you'll have frequent interactions with key internal and external stakeholders- such as the Central debt, Income and finance and Legal teams.<br><br><b>About you</b><br><br>Essential:<ul>\n<li>Experience in query resolution using various systems</li>\n<li>Excellent knowledge of Microsoft Excel and Word, in addition to good numeracy and general IT skills.</li>\n<li>Good diary and time management skills to be able to prioritise workloads and adhere to timescales set when pursuing payment of outstanding invoices</li>\n<li>Evidence of creating reports to enable monitoring for management information</li>\n<li>Strong negotiation and influential skills</li>\n<li>Excellent communication skills</li>\n<li>Ability to manage challenging conversations</li>\n<li>Ability to work both independently and as part of a team</li>\n<li>Management of individual workloads with direction</li>\n<li>Travelling for client visits - driving licence and access to a car</li>\n</ul>Desirable:<ul>\n<li>An NVQ level 3 in accounting and financial qualification, or equivalent, is desirable</li>\n<li>Knowledge of credit control, accounting and debt recovery</li>\n<li>Experience in local government</li>\n</ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. <br><br>This job role is within the Corporate job family, level 9 job profile. Please locate this via:<br><br> Job profiles - Corporate services <br><br>To hear more about this opportunity please contact vithushaa.naguleswaran@hertfordshire.gov.uk for an informal discussion about the role. <br><br> Interview Date:21 May 2025 <br><br> Benefits of working for us<br><br><b>How to apply</b><br><br> As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <br><br><strong>Disability Confident</strong> <br> We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. <br><br> <strong>Safeguarding</strong> <br> This role has been identified as requiring a Disclosure & Barring Service (DBS) check. <br><br> <strong>Driving required</strong> <br> You'll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations. <br><br> <strong>English Fluency</strong> <br> The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£33,366 progressing to £36,124","publishDate":"2025-05-02T12:00:19.000Z","expirationDate":"2025-05-12T00:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/40c92ada-523e-4c18-be1b-0462101b08dd.png","score":2681.9277,"featured":false,"enhanced":false},{"id":"f79cb138-a665-4a3c-af0b-faa2bb44fc41","title":"Planning Officers","employer":"Hertsmere Borough Council","department":"","location":"Civic Offices, Borehamwood","locationType":2,"description":"<p><em><strong>Help us shape our places and your career.</strong></em></p>\n<p>Hertsmere lies within southern Hertfordshire bordering the northern edge of Greater London. We have a unique combination of economic opportunities alongside a diverse townscape, villages and extensive areas of green belt land, meaning the borough provides an exciting opportunity to experience every aspect of the planning system. We are the home for creative industries including Elstree Studios, BBC Elstree and Sky Studios Elstree. It also has Elstree Aerodrome, med-tech companies and other key sectors supporting the local and wider economy.</p>\n<p>We want to show our residents and businesses that planners, with a positive focus on quality and infrastructure, can deliver change in a way that makes their lives better.  We are looking for several talented planning officers across various levels whom have the drive and ambition to help us deliver an excellent service with an aim to be the leading Development Management service in Hertfordshire, alongside a true desire to shape and improve the borough.</p>\n<p>We are bringing forward an innovative growth programme delivered through our emerging new Local Plan. We are working closely with our public and private sector partners to deliver new growth opportunities in our towns and villages whilst striving to deliver a quality focused Development Management service which meets the needs of existing and future residents and continuing to deliver on our strong track record of timely and robust decision-making.  Our Development Management service are currently working on some exciting projects inclusive several large scale residential and commercial projects.</p>\n<p>You will have shared responsibility for all aspects of development management processes including the handling of a varied caseload of applications including small householder, changes of use and new build proposals.  Subject to your experience or advancement, opportunity will be given to deal with more complex planning applications and issues.  Dependent on your level of experience you may also be expected to assist and guide more junior members of the team as well as provide support to management staff.</p>\n<p>You will be a town planner with relevant experience, managing a range of competing demands with initiative. Strong interpersonal skills are essential. Good organisational, communication, and IT skills are also required, including the ability to prioritise and allocate work to meet deadlines.</p>\n<p>All posts are offered on a full time (36 hours per week) basis however there is the potential for a job share opportunity (18 hours per week) at Planning Officer level.</p>\n<p>Benefits include:</p>\n<ul>\n<li>35–40 days annual leave (this includes bank holidays and one Christmas closure day (depending on the length of Local Government Service)</li>\n<li>Local government pension scheme</li>\n<li>Flexible working hours</li>\n<li>Opportunity to accrue credit hours that can be taken off later as extra leave (up to 2 days per month)</li>\n<li>Free car parking</li>\n<li>Free gym membership</li>\n<li>Cycle scheme & free Beryl Bike scheme</li>\n<li>Season ticket loans</li>\n</ul>\n<p>The Council operates a hybrid working system where employees may work three days per week from home.</p>\n<p>*Career Grade Scheme</p>\n<p>Applicants who wish to study to do an undergraduate or post-graduate planning degree will be provided with on-the-job training and subject to any budgetary restrictions, be sponsored to undertake the appropriate University course, including day release.</p>\n<p>Closing date:     Midnight, 18<sup>th</sup> May 2025</p>\n<p>Interviews:         Week commencing: 27<sup>th</sup> May 2025 (noting the 26<sup>th</sup> is a Bank Holiday)</p>","shortDescription":"","salaryDescription":"£26,097 - £38,096 (depending on experience)","publishDate":"2025-04-17T15:24:00.000Z","expirationDate":"2025-05-18T09:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/67c91c03-490c-4be4-a7a7-552531e8aff6.png","score":2641.1064,"featured":false,"enhanced":false},{"id":"62b77ec8-3bb1-4d19-bef7-0f3cd4e79996","title":"Principal Enforcement & Monitoring Officer","employer":"Hertfordshire County Council","department":"","location":"Hertfordshire","locationType":3,"description":"<strong>Job Title:</strong> Principal Enforcement & Monitoring Officer <br> <strong>Starting Salary:</strong> £46,731 progressing to £51,802 pa - pay award pending <br> <strong>Hours:</strong> 37.0 <br> <strong>Location:</strong> Farnham House, Stevenage (but with home working) <br> <strong>Contract Type:</strong> Permanent <br> <strong>Directorate:</strong> Growth & Environment <br><br><b>About the team</b><br><br> The Development Management Team has responsibility for determining, monitoring and enforcing planning applications for minerals and waste development as well as determining applications for the county council's own development such as schools, day centres and fire & rescue facilities. <br><br> The team is comprised of experienced town planners and associated support staff to ensure the statutory and discretionary functions are implemented appropriately working alongside developers, operators, property colleagues, agents, consultants, internal and external technical experts, legal officers and partnering agencies, amongst others. <br><br><b>About the role</b><br><br> As lead officer, you will oversee the monitoring, investigation and enforcement of planning control across Hertfordshire. <br><br> Enforcement at the County Council is proactive as we actively monitor minerals and waste sites across Hertfordshire. We need to respond to breaches of planning control including dealing with complaints. The role will need somebody with extensive experience of enforcement and ability to apply this to minerals and waste development. <br><br> You will need to work collaboratively across the County Council, other District and Borough Councils and bodies such as the Environment Agency in finding solutions to planning breaches and guiding development to provide good outcomes. <br><br> You will need good communications skills in listening to and dealing with complainants. The role will also involve investigating and dealing with those carrying out development with good communications being supported by diplomacy and powers of persuasion. This will require a confident and measured approach in what may be conflicting situations. This will be supported by attention to detail and data recording. Drafting of reports, notices and evidence will require excellent written skills. <br><br> Leading on enforcement with one other Monitoring and Enforcement Officer who will require support from this post. <br><br> The role will cover the entire county and impacts the lives of a significant portion of the county's population due to the large scale nature of minerals and waste development and the wide range of locations that developments operate in. It allows for home working with the need to visit sites (including access to your own vehicle) for monitoring and investigation and also getting together with colleagues and the Development Management Team as part of collaborative working practice. <br><br><b>About you</b><br><br> <strong>Essential</strong>:<ul>\n<li>A degree or masters in Town Planning, or membership of RTPI or extensive knowledge and experience of enforcement of planning control</li>\n<li>Knowledge of planning enforcement</li>\n<li>Knowledge and experience of operation of mineral and waste sites</li>\n<li>Team working abilities across Development Management Team and wider Unit and Department</li>\n<li>Ability to work collaboratively with other professionals from organisations such as councils, government agencies and councillors</li>\n<li>Ability to communicate well with complainants including members of the public</li>\n<li>Able to present to committees, public inquires, court and other ad hoc groups</li>\n<li>Ability to act and communicate well including skills of diplomacy</li>\n<li>Knowledge and experience of making planning judgments.</li>\n<li>Ability to deal with those carrying out development which can be on site including situations of potential conflict</li>\n<li>Ability to observe and record activities and data</li>\n<li>Ability to write letters/emails and communications, reports, statements and notices.</li>\n<li>Minerals and waste sites can be remote and extensive so need to be able to travel across Hertfordshire and walk around these sites.</li>\n<li> Full UK Driving Licence and access to own car </li>\n</ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. <br><br>This job role is within the Technical Services, level TEC12 job profile. Please locate this via:<br><br> Job profiles: Technical services <br><br>To hear more about this opportunity please contact brian.owen@hertfordshire.gov.uk for an informal discussion about the role. <br><br> Interview Date: TBC <br><br> Please note that if we receive a high volume of applications, we may close the vacancy earlier than the stated deadline <br><br> Benefits of working for us<br><br><b>How to apply</b><br><br> As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <br><br> <strong>Disability Confident</strong> <br> We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. <br><br> <strong>Driving required</strong> <br> You'll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations. <br><br> <strong>English Fluency</strong> <br> The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£46,731 progressing to £51,802","publishDate":"2025-05-01T06:00:11.000Z","expirationDate":"2025-05-18T00:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/6603af2e-6417-4f14-abab-44ddcb8b1c96.png","score":2599.8354,"featured":false,"enhanced":false},{"id":"63416514-05f4-4c30-9e1d-62e9ad01665b","title":"Trading Standards Officer / Senior Trading Standards Officer","employer":"Hertfordshire County Council","department":"","location":"Countywide","locationType":3,"description":"<strong>Job Title:</strong> Trading Standards Officer / Senior Trading Standards Officer <br> <strong>Starting Salary:</strong> £37,035 - £40,476 / £46,731 - £51,802 pa, pay award pending <br> <strong>Hours:</strong> 37.0 <br> <strong>Location:</strong> Countywide <br> <strong>Contract Type:</strong> Permanent <br> <strong>Directorate:</strong> Community Protection <br><br><b>About the team</b><br> Are you ready to take your career to the next level with one of the country's leading Trading Standards Authorities? <br> Join us in Hertfordshire, a vibrant county that offers an exceptional quality of life. Home to over 1 million people and 100,000 businesses, including many of the UK's largest companies, Hertfordshire boasts a mix of picturesque villages, bustling market towns, and thriving urban areas like Watford, St Albans, and Stevenage. With excellent transport links, you can easily explore beyond the county. <br><br><b>About the role</b><br> Why Hertfordshire Trading Standards?<ul>\n<li> Diverse Responsibilities: Engage in a wide range of Trading Standards functions to protect consumers and support businesses. </li>\n<li> High-Profile Cases: We tackle significant cases and seek innovative solutions for the best outcomes. </li>\n<li> Expert Support: Benefit from our in-house legal team, financial investigator, and intelligence officer. </li>\n<li> Work-Life Balance: Enjoy flexible working arrangements and a supportive environment that values your well-being. </li>\n<li> Professional Growth: Access comprehensive training to keep you at the forefront of your field. </li>\n</ul><br><b>About you</b><br><br> We seek qualified Trading Standards Officers with professionalism, enthusiasm, and a proactive attitude to join our business or compliance teams. <strong></strong><br><br> <strong>Essential</strong>:<ul>\n<li>Trading Standards Qualification</li>\n<li>Excellent communication skills</li>\n<li>Proactive attitude</li>\n<li>Strong work ethic</li>\n<li>Teamwork abilities</li>\n<li>Capability to work independently</li>\n<li>Full UK driving licence</li>\n</ul>Whether you are newly qualified looking for a TSO role or an experienced officer looking for a Senior one, and whatever your area of interest, we'd love to hear from you. We welcome applications for part-time or fixed-term roles as well. <br><br> We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. <br><br>This job role is within the Regulatory Services, level REG12 job profile. Please locate this via:<br><br> Job profiles - Regulatory services <br><br>To hear more about this opportunity please contact Simon Brindley on 01707 292 581, or Richard Lewis on 01707 292418 for an informal discussion about the role. <br><br> Interview Date: 9th & 10th June 2025<br><br>Benefits of working for us<br><br><b>How to apply</b><br><br> As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <br><br><strong>Disability Confident</strong> <br> We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. <br><br> <strong>Safeguarding</strong> <br> This role has been identified as requiring a Disclosure & Barring Service (DBS) check. <br><br> <strong>Driving required</strong> <br> You'll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations. <br><br> <strong>English Fluency</strong> <br> The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£37,035 - £40,476 / £46,731 - £51,802 pa, pay award pending","publishDate":"2025-05-02T04:11:26.000Z","expirationDate":"2025-06-01T00:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/ecfaccbc-e9fc-489e-8317-8463ee6c3207.png","score":2593.9954,"featured":false,"enhanced":false},{"id":"3c1f55e1-b188-4f97-b790-a756d8bcb8fb","title":"Voids Officer","employer":"London Borough Of Waltham Forest","department":"","location":"To be confirmed","locationType":3,"description":"<b>JOB DESCRIPTION</b><br><br> <strong>Organisation</strong>: London Borough of Waltham Forest<br> <br><strong>Directorate</strong>: Place<br> <br><strong>Grade:</strong> SO2<br><br><strong>Salary: </strong>£38,934 - £40,755 <br> <br><strong>Contract Type:</strong> Full time, Permanent <br> <br><strong>Working hours per week: </strong>36<br><br><strong>Application Deadline: </strong>16th May 2025 @11.59pm<br><br><strong>Proposed Interview Date(s): TBC</strong><br><br><strong>Reference: </strong>1731<br><br><strong>About Us:</strong> <br><br>Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. <br><br>We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. <br><br>London Borough of Waltham Forest is one of the <a href=\"https://www.london.gov.uk/good-work-standard\">Mayor of London's Good Work Standard</a> employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment. <br><br><strong>About the role:</strong> <br><br>We are seeking a dedicated Voids Officer to manage the end-to-end void process for empty homes, ensuring properties are available to re-let in a timely manner and meet health and safety requirements and our re-let standard.<br><br><strong>>> </strong><a href=\"https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Voids%20Officer%20Role%20Profile.pdf\"><strong>Click here to download the Role Profile</strong></a><strong> <<</strong> <br><br><strong>Key Responsibilities:</strong> <br><br><ul> <li>\n<strong>Void Management:</strong> Coordinate the voids management process, working closely with Tenancy Management, Allocations, and Asset Teams, surveyors, and contractors.</li> <li>\n<strong>Record Maintenance:</strong> Maintain all required records and information, ensuring accurate and complete documentation of the voids process on our housing management system, NEC. Update NEC for ended tenancies and set up new tenancies accurately and promptly.</li> <li>\n<strong>Advice and Guidance:</strong> Provide expert advice and support to colleagues, customers, and stakeholders, managing complex customer issues with a focus on minimising void turn around times and maximising customer satisfaction.</li> <li>\n<strong>End of Tenancy:</strong> Manage the end of tenancy process, including advising outgoing tenants and arranging the return of keys.</li> <li>\n<strong>Property Inspection:</strong> Ensure void properties are inspected, repaired, and cleaned to a high standard before re-letting.</li> <li>\n<strong>Health and Safety Compliance:</strong> Ensure properties comply with all health and safety requirements before re-letting.</li> <li>\n<strong>Utility Management:</strong> Manage the utility supply process during the void period.</li> <li>\n<strong>Customer Experience:</strong> Work proactively with the Allocations and Tenancy Management Team to arrange viewings and sign-ups, ensuring a positive customer experience.</li> <li>\n<strong>Statistical Reporting:</strong> Upload new tenancy information for the Continuous Recording system (CORE).</li> </ul><br><strong>Skills, Experience and Qualifications:</strong> <br><br><ul> <li>Proven administrative experience within a housing environment.</li> <li>Experience in customer service and working closely with customers.</li> <li>Experience in void management, repairs management, or lettings service (desirable).</li> <li>Strong time management and organisational skills.</li> <li>Effective communication and negotiation skills, both verbally and in writing.</li> <li>Self-motivated with the ability to manage your own workload and meet team objectives.</li> <li>Ability to analyse data and present statistical information.</li> <li>Strong IT skills, including proficiency in Microsoft Office, Word, and Excel.</li> <li>Numeracy and literacy qualification (e.g., GCSE English and Maths or equivalent).</li> <li>Relevant professional qualification (desirable).</li> </ul><br><strong>Terms and conditions:</strong> <br><br>The below terms and conditions apply to this role: <br><br><ul> <li>Satisfactory employment references and CIFAS identity checks; </li> <li>Satisfactory declaration of interest; </li> </ul>As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English. <br><br><strong>How to Apply:</strong> <br><br>Interested candidates are invited to submit their applications online by pressing the 'Apply' button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy. <br><br>We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. <br><br><strong>Equal Opportunity Employer:</strong> <br><br>Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. <br><br>To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy. <br><br>We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview. <br><br>For more information on the benefits of working for the Council, please visit <a href=\"https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us\">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>. <br><br><strong>Contact Information:</strong> <br><br>If you have any questions about this vacancy or the application process, please contact Cate Evans at <a href=\"mailto:cate.evans@walthamforest.gov.uk\">cate.evans@walthamforest.gov.uk</a> <br><br>If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href=\"mailto:recruitment@walthamforest.gov.uk\">recruitment@walthamforest.gov.uk</a>. <br><br>The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method. <br><br>Click here for further information on the <a href=\"https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice\">Human Resources recruitment privacy notice</a>.","shortDescription":"","salaryDescription":"£38,934 - £40,755","publishDate":"2025-05-02T09:51:00.000Z","expirationDate":"2025-05-16T22:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/c9c65663-45d3-4328-bd53-554f26451d28.jpg","score":2551.8066,"featured":false,"enhanced":false},{"id":"2999e9f7-7ac9-4232-af60-552bc9c821ab","title":"Place Improvement Project Officer","employer":"London Borough of Enfield","department":"","location":"Enfield","locationType":3,"description":"Place Improvement Project Officer<br>\nAbout the Role: As a Place Improvement Project Officer, you will play a pivotal role in delivering integrated place-based solutions across Enfield Council’s housing stock. You will identify needs and implement solutions across 'blind tenure' Place Operations. Your responsibilities will include building and sustaining relationships with multiple agencies, creating a sustainable vision for change based on community feedback, and leading capital and community-led projects from inception to completion. Additionally, you will oversee garage management and the introduction of parking controls through Traffic Management Orders and relevant statutory and regulatory powers.<br>\nAbout Enfield Council: Enfield Council is committed to creating a resident-centric culture focused on supporting independence, enhancing life chances, and delivering safe, sustainable, and quality homes for the future. We have redesigned our services and teams to ensure we meet the evolving needs of our community, providing innovative and effective solutions to improve the lives of our residents.<br>\nIf you enjoy getting out and about, this role offers the chance to work across different parts of the borough and make a real impact locally.<br>\nAbout the Ideal Candidate: The ideal candidate will have experience in leading multi-agency projects and partnerships, developing frameworks for measuring the impact of interventions, and collecting, analysing, and interpreting complex data sets. You should have a background in delivering customer-facing estate management solutions in a diverse, multi-cultural environment, managing third-party relationships, and successful project and change management. Strong communication skills and the ability to converse at ease with the public in accurate spoken English are essential.<br>\nOur Offer to the Candidate: Enfield Council offers a supportive and collaborative work environment where you can make a real difference. You will have the opportunity to work on impactful projects, receive ongoing professional development, and be part of a team dedicated to improving the lives of our residents. We also provide flexible working arrangements and opportunities for career progression.<br>\nContact Details -<br>\nIf you would like to know more about the role, please contact Ian Donaldson on 0208 1322213 for an informal discussion.<br>\nIf you have any difficulties accessing this information, please contact Vickie McGrath on 0208 132 1053 or vickie.mcgrath@enfield.gov.uk<br>\nWe do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV.<br>\nWe are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more.<br>\nWhy it's great to work for Enfield Council:<br>\n<br>\n - An excellent pension through the Local Government Pension Scheme (LGPS).<br>\n - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas.<br>\n - A blend of remote and office based working for most roles.<br>\n - Interest free season ticket loan repayable over three or ten months.<br>\n - Career development and learning experiences from a range of training courses and learning methods.<br>\n - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family.<br>\n - Health and leisure discounts and tax-free bikes for work.<br>\n - 1 month's paid sabbatical for registered Social Workers working in Children's Social Care.<br>\n<br>\nWe reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment.<br>\nIf you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.<br>\nMeridian Water | A major 20 year regeneration programme led by Enfield Council. Bringing 10,000 homes & 6,000 jobs to Enfield, next to the beautiful Lee Valley Regional Park","shortDescription":"","salaryDescription":"Competitive","publishDate":"2025-05-09T17:05:04.000Z","expirationDate":"2025-05-19T17:05:04.000Z","logoUri":"https://www.lgjobs.com/logos/logos/e7fba517-e517-47ca-be87-2ad56f993690.png","score":2485.2056,"featured":false,"enhanced":false},{"id":"8d4f2478-b384-419b-8f79-76b58a5733e2","title":"Processing Officer","employer":"Hertsmere Borough Council","department":"","location":"Civic Offices, Borehamwood","locationType":2,"description":"<p>Hertsmere work in partnership with Three Rivers District Council and the successful candidate will provide a range of essential administrative support services within the back office Parking Services team for both authorities.</p>\n<p>You will need proven administrative experience, experience of constructing letters, good IT and keyboard skills. It is essential that you are able to deal with the public both face-to-face and over the telephone, in what may be difficult circumstances.  Previous experience of working in a parking services environment would be an advantage.</p>\n<p>The post is offered on a full time, permanent basis (36 hours per week).</p>\n<p>Benefits include:</p>\n<ul>\n<li>27 – 32 days annual leave (depending on length of Local Gvt Service) - plus all bank holidays</li>\n<li>Local government pension scheme</li>\n<li>Opportunity to accrue extra work time that can be taken off later as extra leave (up to 2 days per month)</li>\n<li>Free car parking</li>\n<li>Free gym membership</li>\n<li>Cycle schemes</li>\n<li>Free lunchtime yoga</li>\n<li>Free eye tests</li>\n<li>Free flu jabs</li>\n<li>Employee Assistance Programme</li>\n</ul>\n<p>Hertsmere operates a hybrid working system where employees may work up to three days per week from home, depending on team requirements.</p>\n<p><strong>Closing date:           Monday 19th May 2025</strong></p>","shortDescription":"","salaryDescription":"£26,947 - £30,013 (depending on experience)","publishDate":"2025-05-01T15:35:00.000Z","expirationDate":"2025-05-19T09:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/9fadb7d2-9a96-4be5-aa13-44c7b27f308b.png","score":2465.5093,"featured":false,"enhanced":false},{"id":"f88d4454-85ee-4f00-8499-b3857472b2e4","title":"Support Officer","employer":"London Borough of Havering","department":"","location":"Essex","locationType":3,"description":"<p><strong>Grade 4- £30630- £32931pa</strong></p> <p>The Resident Services Team is responsible for assisting tenants to sustain their tenancies and encourage and facilitate their independence, quality of life, safeguarding and health and well-being on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills and the promotion of personal independence.</p> <p> We also develop an holistic picture of each resident so as to be the principal point of contact for other council departments in actively trying to resolve issues / blockages such as gas access, hoarding, tenancy fraud, safeguarding.</p> <p>Ideally the candidate will have experience within the housing / tenancy management area or similar public sector role.  You should have experience of developing relationships with wide range of local stakeholders and partners,  providing good tenancy, housing and leasehold advice, best practice and compliance is desirable.</p> <p>To provide effective and responsive administrative support for allocated operational activity in a robust, timely, efficient and cost effective manner.     </p> <p>The role will involve the following on a regular basis:</p> <ul>\n<li>Face to face and telephone contact with the public </li> <li>Facilitating meetings as required </li> <li>Assisting with monitoring team plans </li> <li>Assisting the Senior Housing Officer and Resident Services Manager with monitoring to ensure compliance with team targets and standards.</li> <li>Updating records, costs and details into databases </li> <li>Liaising with officers, contractors and suppliers as required</li> <li>With a proven track record of successful multi agency working, you will be outcome focused, clear thinking and have excellent written and verbal communication skills. </li> <li>You will also be a skilled and effective negotiator and problem solver.</li> <li>You will have excellent IT skills, in particular Microsoft Excel.</li> <li>The post holder will be required to work 36 hours per week or as required by the Line Manager to meet the needs of the service.</li> <li>You must have a full UK driving license and a vehicle to use for work.</li> </ul> <p> </p><p>Please view <strong>Job Profile</strong> here</p> <p><strong>For an informal discussion about the post, please contact </strong><strong>Jody.Dielhenn@havering.gov.uk</strong><strong> </strong></p> <p><strong>The closing date for the receipt of applications is 4th April 2025</strong> however interest in this job may be high and we therefore reserve the right to close the vacancy early.</p> <p>You will be notified if your application has been successful.  Interview date to be confirmed. </p> <p>Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770<br>  </p> <p><span><strong>Additional Information</strong></span></p> <p><span>We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to </span><span>Choose Havering</span><span>.</span></p> <p><span>The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.</span></p> <p><span><strong>Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.</strong></span></p> <p><span><strong>We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.</strong></span></p>\n\n <img src=\"https://ars2.equest.com/?response_id=96f320d15a0d0e7817fd1949dead564f&view\" alt=\" \" width=\"1\" height=\"1\">","shortDescription":"","salaryDescription":"31780.5","publishDate":"2025-04-30T15:40:04.000Z","expirationDate":"2025-05-14T23:59:59.000Z","logoUri":"https://www.lgjobs.com/logos/logos/ad1f4a4a-9514-4f5b-be71-477f91bb4f2e.jpg","score":2425.1523,"featured":false,"enhanced":false},{"id":"05b64df9-ac28-4ea5-a5db-944ae5b676ff","title":"Processing Officer - Challenges","employer":"Hertsmere Borough Council","department":"","location":"Civic Offices, Borehamwood","locationType":2,"description":"<p>We are seeking an ‘Informal Challenge’ Processing Officer in our Parking Services Team.  The successful candidate will be a well-organised, efficient person, and highly regarded. They will be able to adjust to demands and define priorities, work rapidly and accurately and have the ability to communicate effectively with other professionals, elected members, senior managers within the council and the general public.</p>\n<p>The role will involve processing informal challenges in relation to TRDC & HBC Penalty Charge Notices issued in an accordance with the Council’s Parking Places Order and Parking Enforcement Policy for the Civil Enforcement Parking Area and On-street and Off-street parking, governed by the Traffic Management Act 2004. It will also provide a range of administrative support to the Processing Team.</p>\n<p>The post holder will be kept fully aware of emerging changes in requirements and will be expected to be flexible in their approach to work reflecting the council’s requirement to work in partnership across the organisation.</p>\n<p>The post is offered on a full time, permanent basis (36 hours per week). </p>\n<p>Benefits include:</p>\n<ul>\n<li>27 – 32 days annual leave (depending on length of Local Gvt Service) - plus all bank holidays</li>\n<li>Local government pension scheme</li>\n<li>Flexi-Leave (opportunity to accrue extra work time that can be taken off later as extra leave -up to 2 days per month)</li>\n<li>Free gym membership</li>\n<li>Cycle schemes (Cycle to Work Scheme and free Beryl Bike rides for staff)</li>\n<li>Free wellbeing benefits (such as lunchtime yoga, flu jabs, health MOT)</li>\n<li>Employee Assistance Programme</li>\n</ul>\n<p>The Council operates a hybrid working system where employees may work up to three days per week from home.</p>\n<p><strong>Closing date:  Monday 19th May 2025, 10am</strong></p>","shortDescription":"","salaryDescription":"£26,947 - £30,013 (depending on experience)","publishDate":"2025-04-23T16:09:00.000Z","expirationDate":"2025-05-19T09:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/50c9e056-ecc6-423d-aa10-41b8fbcfe341.png","score":2381.5427,"featured":false,"enhanced":false},{"id":"4d6ee025-99eb-48e3-9cd3-3aebe1d770cb","title":"Local Land Charges Officer","employer":"London Borough of Redbridge","department":"","location":"Redbridge","locationType":2,"description":"<p class=\"customHTML\"><span class=\"customHTML\"><strong class=\"customHTML\">Permanent - Full Time </strong></span></p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\"><span class=\"customHTML\"><strong class=\"customHTML\">Location:  Town Hall/Lynton House</strong></span></p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\"><strong class=\"customHTML\">Redbridge is an ambitious, diverse and exciting east-London borough. What we do is driven by changing our relationship with local people to support our vision. As a result, we've developed innovative ways to build our communities and transform our Council.</strong></p>\n<p class=\"customHTML\"><strong class=\"customHTML\">We're one of the fastest growing parts of the country and the third most diverse London borough. Our communities are attracted by a mixture of excellent schools, relatively affordable housing, high-quality open space and rapid transport connections into the heart of the city.</strong></p>\n<p class=\"customHTML\">An excellent opportunity has arisen within the London Borough of Redbridge for a Land Charges Officer to join our friendly and well respected Local Land Charges department on a permanent basis.</p>\n<p class=\"customHTML\">It is essential that the successful candidate has recent experience and knowledge of using local land charges search applications and understand the process.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\"><strong class=\"customHTML\">Responsibilities will include:</strong></p>\n<ol class=\"customHTML\">\n<li class=\"customHTML\">Preparing and processing local land search certificates;</li>\n<li class=\"customHTML\">Searching the land charges register on behalf of the public and solicitors;</li>\n<li class=\"customHTML\">Maintaining, preparing, and updating the land charges register</li>\n<li class=\"customHTML\">PAssisting the Land Charges department with the migration of part of its functions to HM Land Registry.</li>\n</ol>\n<p class=\"customHTML\">The Council currently operates on a hybrid basis.</p>\n<p class=\"customHTML\">You will work within Legal Services and you will also work closely with other Council departmental clients and specialist departments.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\"><strong class=\"customHTML\">The Council is looking for someone with the following:</strong></p>\n<ul class=\"customHTML\">\n<li class=\"customHTML\">Experience of working within Land Charges, working within clear guidelines and procedures to produce appropriate legal documents are all essential.</li>\n</ul>\n<ul class=\"customHTML\">\n<li class=\"customHTML\">Must have knowledge of the local land charges system and processes.</li>\n<li class=\"customHTML\">NVQ in Administration or Local land Charges Qualification is desirable.</li>\n<li class=\"customHTML\">Experience of working in an admin / office environment.</li>\n<li class=\"customHTML\">Good knowledge of various IT applications.</li>\n<li class=\"customHTML\">Good general standard of education</li>\n</ul>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">If you feel you meet the above requirements and are keen to join an ambitious, dynamic and innovative team, we would like to hear from you.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">Interview date tobe confirmed.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\"><strong class=\"customHTML\">To apply for this post please visit www.redbridge.go.uk/jobs or copy the following link into your browser: </strong></p>\n<p class=\"customHTML\"><strong class=\"customHTML\">https://ce0320li.webitrent.com/ce0320li_webrecruitment/wrd/run/ETREC107GF.open?VACANCY_ID=912614dNZ5&WVID=958433OaLq</strong></p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">All short-listed applicants will need to demonstrate proof of right to work in the UK. At the London Borough of Redbridge, we receive a high volume of great-quality applicants, we therefore may close a vacancy earlier than advertised. Early applications are therefore encouraged.</p>\n<p class=\"customHTML\">We are committed to employment practices that promote diversity and inclusion in employment and welcome applications from qualified applicants regardless of age, disability, gender identity, sex, marriage and civil partnership status, pregnancy and maternity status, colour, race, religion, or belief.</p>","shortDescription":"","salaryDescription":"£34,416 to £35,448 per annum","publishDate":"2025-01-30T09:22:00.000Z","expirationDate":"2025-05-18T16:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/9a10555a-0114-49ec-a872-1253fea8e17b.png","score":2351.1572,"featured":false,"enhanced":false},{"id":"f9a9d96e-af29-4657-9a91-e1a7ee125947","title":"Customer Interaction Officer","employer":"Hertfordshire County Council","department":"","location":"Stevenage","locationType":3,"description":"<strong>Job Title:</strong> Customer Interaction Officer <br> <strong>Starting Salary:</strong> £30,559 progressing £33,366 <br> <strong>Hours:</strong> 37.0 <br> <strong>Location:</strong> Stevenage - Hybrid working <br> <strong>Contract Type:</strong> Permanent <br> <strong>Directorate:</strong> Growth & Environment <br><br><b>About the team</b><br><br>We are currently seeking a Customer Interaction Officer to join our Customer Interaction Team. This role offers an exciting opportunity to handle highway enquiries in a challenging yet rewarding environment. We are looking for a highly motivated and enthusiastic individual to become part of our dynamic team.<br><br><b>About the role</b><br><br>The position involves managing Complaints from the public and elected officials in a fast-paced setting. The successful candidate will need to effectively manage their time and prioritise tasks.<br><br>Most Complaints are handled via email, so strong writing skills tailored to different audiences and attention to detail are essential. Our team handles over 2000 cases monthly, requiring logging, chasing, and responding as needed.<br><br>Each of these cases need to be thoroughly investigated using our various systems. We aim to respond to as many as we can ourselves so you would be expected to learn the highways knowledge and systems to a high level to do this.<br><br>This role allows you to make a significant impact on the highway service by investigating and responding to various complaints. We encourage a proactive approach to service improvement, which is a key aspect of this position. Covering all aspects of highways, this role provides ample opportunities for learning and growth within the service.<br><br><b>About you</b><br><br> <strong>Essential</strong>: <br> • Proven track record of delivering excellent customer service. <br> • Previous experience of working to a high standard within agreed KPIs <br> • Strong interpersonal skills<br> • Team working <br>• E xcellent communication skills <br>• Competent in working with Microsoft packages including Word, Teams, Outlook and Excel <br><br>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. <br><br>This job role is within the Business Support Services, level BUS8 job profile. Please locate this via:<br><br> Job profiles: Business support services <br><br>To hear more about this opportunity please contact joe.moir@hertfordshire.gov.uk or magdalena.lennox@hertfordshire.gov.uk for an informal discussion about the role. <br><br> Interview Date: week commencing 26th of May 2025 <br><br> Benefits of working for us<br><br><b>How to apply</b><br><br> As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <br><br><strong>Disability Confident</strong> <br> We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. <br><br> <strong>English Fluency</strong> <br> The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£30,559 progressing £33,366","publishDate":"2025-05-01T02:52:55.000Z","expirationDate":"2025-05-14T00:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/c19e126c-7ceb-47db-aee8-beefa998661c.png","score":2344.306,"featured":false,"enhanced":false},{"id":"8f272e91-c66e-427a-a317-a3e5ce6ae0de","title":"Rent Collection Officer","employer":"London Borough of Redbridge","department":"","location":"Redbridge","locationType":3,"description":"<p class=\"customHTML\"><strong class=\"customHTML\">Permanent – Full Time</strong></p>\n<p class=\"customHTML\"><strong class=\"customHTML\">Location: Redbridge, East London  </strong></p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">Redbridge is an ambitious, diverse, and exciting East-London borough. Our commitment to transforming our relationship with local residents drives everything we do. We aim to build stronger communities and continuously improve how we work within the Council.</p>\n<p class=\"customHTML\">As one of the fastest-growing parts of the country and the third most diverse London borough, we attract a thriving population drawn by excellent schools, affordable housing, open green spaces, and swift transport links to central London.</p>\n<p class=\"customHTML\">We are seeking to recruit an experienced Rent Collection Officer for a permanent position.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\"><strong class=\"customHTML\">Key Responsibilities:</strong></p>\n<p class=\"customHTML\">As part of the Rent Collection Team, you will ensure our tenants pay their rent and arrears, while helping them sustain their tenancies as well as escalating arrears cases for court action when required. You will be:</p>\n<ul class=\"customHTML\">\n<li class=\"customHTML\">Collecting rent and arrears from tenants, whilst maintaining accurate and up to date records of all actions taken</li>\n<li class=\"customHTML\">Supporting tenants in meeting payment obligations and negotiating payment plans</li>\n<li class=\"customHTML\">Analysing casework to identify circumstances where customers have ceased to receive their full benefits entitlement and resolving account-related enquiries</li>\n<li class=\"customHTML\">Contributing to maintaining high levels of rent collection performance</li>\n<li class=\"customHTML\">Escalating cases for court action when required</li>\n</ul>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\"><strong class=\"customHTML\">Ideal Candidate:</strong></p>\n<p class=\"customHTML\">We are looking for an open-minded, enthusiastic, and experienced candidate with:</p>\n<ul class=\"customHTML\">\n<li class=\"customHTML\">Rent collection experience in a housing environment</li>\n<li class=\"customHTML\">Strong negotiation skills with a customer-focused approach</li>\n<li class=\"customHTML\">A comprehensive knowledge of the pre-action protocol for social housing and relevant housing legislation, including welfare reforms, Universal Credit and Housing Benefit.</li>\n<li class=\"customHTML\">Proficiency in IT, along with experience in credit control or debt management</li>\n<li class=\"customHTML\">The ability to manage workloads in a target-driven environment</li>\n<li class=\"customHTML\">Excellent communication and interpersonal skills, and the ability to work well in a team</li>\n</ul>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\"><strong class=\"customHTML\">Interview date to be confirmed</strong></p>\n<p class=\"customHTML\">Ambitious for Redbridge</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\"><strong class=\"customHTML\">To apply for this post please visit www.redbridge.gov.uk/jobs or copy the following link into your browser: </strong></p>\n<p class=\"customHTML\"><strong class=\"customHTML\">https://ce0320li.webitrent.com/ce0320li_webrecruitment/wrd/run/ETREC107GF.open?VACANCY_ID=658446dmeo&WVID=958433OaLq</strong></p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\"><em class=\"customHTML\">All short-listed applicants will need to demonstrate proof of right to work in the UK</em></p>\n<p class=\"customHTML\"><em class=\"customHTML\">We are committed to employment practices that promote diversity and inclusion in employment and welcome applications from qualified applicants regardless of age, disability, gender identity, sex, marriage and civil partnership status, pregnancy and maternity status, colour, race, religion, or belief.</em></p>","shortDescription":"","salaryDescription":"£37,068 to £38,058 per annum","publishDate":"2025-04-25T15:09:00.000Z","expirationDate":"2025-05-11T15:09:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/daabc316-86f1-49ae-8f01-5571600d049b.png","score":2341.131,"featured":false,"enhanced":false},{"id":"c0caa769-e332-4082-9b28-af7ea5a56c14","title":"Assistant Payroll Officer","employer":"Hertfordshire County Council","department":"","location":"Stevenage","locationType":3,"description":"<strong>Job Title:</strong> Assistant Payroll Officer <br> <strong>Starting Salary:</strong> £26, 835 opportunity to progress to £30,060 <br> <strong>Hours:</strong> 37.0 <br> <strong>Location:</strong> Stevenage <br> <strong>Contract Type: Fixed Term </strong> <br> <strong>Directorate:</strong> Resources <br><br><b>About the team</b><br><br>This is an exciting opportunity to join the Payroll Team as a Payroll Specialist supporting the delivery of consistent, high quality payroll services to Hertfordshire County Council and several other clients.<br><br>This role forms part of an experienced team, who work in a fast-paced environment and are dedicated to delivering the payroll service to approximately 28 000 employees across various companies. You will not only support the delivery of this service but should be proactive in identifying opportunities for process improvements.<br><br><b>About the role</b><br><br>You will provide payroll advice in support of service delivery and resolve complex payroll related queries from both managers and employees.<br><br>You will be required to have an up-to-date knowledge of statutory deductions and legislation and are able to understand and communicate complex and challenging information at all levels, ensuring payroll updates are implemented accordingly, and information cascaded across the wider Payroll and HR teams.<br><br>You will also need a high level of understanding and expertise with integrated HR/Payroll applications (SAP desirable) and Microsoft Office applications. Experience in payroll, including Tax, NI and overpayment calculations. You should also have excellent communication, keyboard and data entry skills, and a knowledge of Local Government Terms & Conditions would be an advantage.<br><br><b>About you</b><br><br>Essential:<ul>\n<li>A high level of understanding of how HMRC legislation applies to payroll, pensions, and other statutory payments.</li>\n<li>Great attention to detail, ensuring the payroll data is right first time, every time.</li>\n<li>Experience in HR/Payroll applications.</li>\n<li>Excellent communication, organisation, and time management skills.</li>\n<li>Experience using Microsoft Office applications, particularly Microsoft Excel.</li>\n<li>The ability to delve into complex payroll queries and investigations, seeing them through to resolution.</li>\n<li>An eye for accuracy and attention to detail.</li>\n</ul>Desirable:<ul><li>A knowledge of Local Government Terms & Conditions would be an advantage.</li></ul>This is a great opportunity for someone to enhance their existing Payroll knowledge in a Local Government environment with a diverse range of terms and conditions. This is the perfect role for an organised, pro-active individual, with strong payroll skills looking to work in a fast paced, deadline driven environment.<br><br>This job role is within the Business Support Services, level BUS7 job profile. Please locate this via:<br><br> Job profiles: Business support services <br><br>To hear more about this opportunity please contact Jane Hockley, jane.hockley@hertfordshire.gov.uk or Lisa Hearne, lisa.hearne@hertfordshire.gov.uk for an informal discussion about the role. <br><br> Interview Date: w/c 27th May 2025 <br><br> We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. <br><br> Benefits of working for us<br><br><b>How to apply</b><br><br> As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <br><br> <strong>Secondment</strong><br>This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only. <br><br> <strong>Disability Confident</strong> <br> We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. <br><br> <strong>English Fluency</strong> <br> The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£26, 835 opportunity to progress to £30,060","publishDate":"2025-05-06T04:32:30.000Z","expirationDate":"2025-05-18T00:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/b601aa81-9916-4b9e-a93b-42efbc5c02ba.png","score":2330.5254,"featured":false,"enhanced":false},{"id":"ad118a29-0b10-46dd-a214-b9cd0ec20bca","title":"Improvement Officer","employer":"Hertfordshire County Council","department":"","location":"Stevenage","locationType":3,"description":"<strong>Job Title:</strong> Improvement Officer <br> <strong>Starting Salary:</strong> £33,366 progressing to £36,124 per annum <br> <strong>Hours:</strong> 37 hours per week <br> <strong>Location:</strong> Stevenage <br> <strong>Contract Type:</strong> Fixed Term End Date/Secondment for 12 months <br> <strong>Directorate:</strong> Childrens Services <br><br><b>About the team</b><br><br> We are actively recruiting for an Improvement Officer within the Children's Services Improvement Team. The post holder will support a range of projects delivering efficiency, innovation, improved performance and good practice across children's social care. <br><br><b>About the role</b><ul>\n<li> To provide support to various projects within the Improvement team by helping to prepare project documentation and monitor and report progress against key dates and milestones. </li>\n<li> Undertake research and analyse information and data to produce reports. </li>\n<li> Provide logistics support during Inspections. </li>\n<li> Work closely with services & the L&D team to plan, prepare and implement the annual onboarding of frontline practitioner cohorts. </li>\n<li> Plan, prepare and present information at workshops and briefings to a variety of audiences both internal and external. Support and assist with managing change aspects of projects. </li>\n<li> Develop and maintain effective working relationships with internal and external partners and stakeholders. </li>\n<li> Ensure issues are regularly monitored and resolved and provide solutions or escalations where necessary. </li>\n<li> Ensure that key dates and milestones are achieved. </li>\n</ul><br><b>About you</b><br><br> <strong>Essential</strong>:<ul>\n<li> Ability to communicate effectively with both internal staff and partners demonstrating excellent interpersonal skills. </li>\n<li> Demonstrates effective organisational skills and prioritises activities to meet tight deadlines. </li>\n<li> Demonstrates clear and concise communication skills, proven to meet differing audience's needs. </li>\n<li> Positive approach to solving problems creatively. </li>\n<li> Ability to challenge and suggest innovative solutions. </li>\n<li> An ability to develop good working relationships with internal colleagues as well as external partners and stakeholders is vital to ensure that project work is delivered on time and to specification. </li>\n<li> There are no specific qualifications required for this job although </li>\n</ul><strong>Desirable</strong>:<ul><li> Experience in project work and an understanding of Children's Services would be beneficial. </li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. <br><br>This job role is within the Corporate Services, level CORP9 job profile. Please locate this via: Job profiles - Corporate services <br><br>This is an exciting opportunity for someone looking to develop into project work or management.<br><br>To hear more about this opportunity please contact jon.maggs@hertfordshire.gov.uk for an informal discussion about the role. <br><br> Interview Date: 21.05.2025 <br><br> Benefits of working for us<br><br><b>How to apply</b><br><br> As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <br><br> <strong>Secondment</strong> <br> This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only. <br><br> <strong>Disability Confident</strong> <br> We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. <br><br> <strong>Safeguarding</strong> <br> This role has been identified as requiring a Disclosure & Barring Service (DBS) check. <br><br> <strong>English Fluency</strong> <br> The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£33,366 progressing to £36,124 per annum","publishDate":"2025-04-25T06:18:10.000Z","expirationDate":"2025-05-11T00:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/2e89bcad-9dd2-4756-a878-de84166e50e8.png","score":2329.8538,"featured":false,"enhanced":false}],"totalResults":130,"page":1,"pageSize":20,"facets":{"ContractType":{"0":3,"1":119,"2":3,"5":5},"WorkingPatterns":{"1":120,"2":9,"3":1,"4":1,"6":1,"7":1},"EmployerType":{"education":3,"local government":127},"PublishDate":{"1":8,"2":23,"3":33,"4":78,"5":130},"LocationType":{"2":19,"3":111},"JobTypes":{"administration":15,"asset management":3,"business intelligence":1,"communications":1,"community":10,"conservation":2,"customer service":4,"education":14,"engineering":3,"environmental":3,"finance":11,"housing":16,"hr":1,"it support":8,"legal":7,"libraries":1,"management":9,"planning":9,"policy":3,"project management":4,"social care":19,"surveyors":1,"teaching":4,"tourism":1,"transport":5,"waste management":3,"youth work":1}},"randomNumber":0,"noOfFeaturedJobs":0,"bounds":[{"lat":51.73593,"lng":-0.10735133},{"lat":51.691254,"lng":-0.10735133},{"lat":51.691254,"lng":-0.014144852},{"lat":51.73593,"lng":-0.014144852},{"lat":51.73593,"lng":-0.10735133}],"error":null}},"dataUpdateCount":1,"dataUpdatedAt":1746854518845,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobs","Waste Management and Systems Officer","Cheshunt",null,null,{"search":"Waste Management and Systems Officer"},{"contractType":[],"workingPatterns":[],"locationType":[],"jobTypes":[],"employerType":[],"datePosted":5},5,1],"queryHash":"[\"jobs\",\"Waste Management and Systems Officer\",\"Cheshunt\",null,null,{\"search\":\"Waste Management and Systems Officer\"},{\"contractType\":[],\"datePosted\":5,\"employerType\":[],\"jobTypes\":[],\"locationType\":[],\"workingPatterns\":[]},5,1]"},{"state":{"data":null,"dataUpdateCount":1,"dataUpdatedAt":1746854518580,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobTypesAutocomplete",null],"queryHash":"[\"jobTypesAutocomplete\",null]"}]}
Waste Management and Systems Officer job vacancies in Cheshunt
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Waste Management and Systems Officer job vacancies in Cheshunt

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Waste Supervisor

Hertfordshire County Council

Hertfordshire County Council logo

£40,043 progressing to £43,763

Hertfordshire (On-Site)

Posted 30+ days ago

Head of Facilities Management

London Borough of Enfield

London Borough of Enfield logo

£66,366 - £85,284 pa

Enfield (On-Site)

Posted 10 days ago

Head of Product Management

London Borough of Havering

London Borough of Havering logo

77818.5

Havering (On-Site)

Posted 1 day ago

Projects Officer

BEST Broxbourne

BEST Broxbourne logo

Starting salary. £35,555.52 pa

Broxbourne Environmental Services Trading Ltd (On-Site)

Posted 11 days ago

Principal Planning Projects Officer

Hertfordshire County Council

Hertfordshire County Council logo

£46,731 opportunity to progress to £51,802 pa

Countywide (On-Site)

Posted 9 days ago

Senior Planning Officer

Hertfordshire County Council

Hertfordshire County Council logo

£37,035 + £1,591 market enhanced payment progressing to £40,476 + £2,232 market enhanced payment per annum

Hertfordshire (On-Site)

Posted 9 days ago

Closing in 2 days

Service Link Officer

Hertfordshire County Council

Hertfordshire County Council logo

£33,366 progressing to £36,124

Hemel Hempstead (On-Site)

Posted 8 days ago

Planning Officers

Hertsmere Borough Council

Hertsmere Borough Council logo

£26,097 - £38,096 (depending on experience)

Civic Offices, Borehamwood (Hybrid)

Posted 23 days ago

Principal Enforcement & Monitoring Officer

Hertfordshire County Council

Hertfordshire County Council logo

£46,731 progressing to £51,802

Hertfordshire (On-Site)

Posted 9 days ago

Trading Standards Officer / Senior Trading Standards Officer

Hertfordshire County Council

Hertfordshire County Council logo

£37,035 - £40,476 / £46,731 - £51,802 pa, pay award pending

Countywide (On-Site)

Posted 8 days ago

Closing in 6 days

Voids Officer

London Borough Of Waltham Forest

London Borough Of Waltham Forest logo

£38,934 - £40,755

To be confirmed (On-Site)

Posted 8 days ago

Place Improvement Project Officer

London Borough of Enfield

London Borough of Enfield logo

Competitive

Enfield (On-Site)

Posted 1 day ago

Processing Officer

Hertsmere Borough Council

Hertsmere Borough Council logo

£26,947 - £30,013 (depending on experience)

Civic Offices, Borehamwood (Hybrid)

Posted 9 days ago

Closing in 5 days

Support Officer

London Borough of Havering

London Borough of Havering logo

31780.5

Essex (On-Site)

Posted 10 days ago

Processing Officer - Challenges

Hertsmere Borough Council

Hertsmere Borough Council logo

£26,947 - £30,013 (depending on experience)

Civic Offices, Borehamwood (Hybrid)

Posted 17 days ago

Local Land Charges Officer

London Borough of Redbridge

London Borough of Redbridge logo

£34,416 to £35,448 per annum

Redbridge (Hybrid)

Posted 30+ days ago

Closing in 4 days

Customer Interaction Officer

Hertfordshire County Council

Hertfordshire County Council logo

£30,559 progressing £33,366

Stevenage (On-Site)

Posted 9 days ago

Closing in 1 day

Rent Collection Officer

London Borough of Redbridge

London Borough of Redbridge logo

£37,068 to £38,058 per annum

Redbridge (On-Site)

Posted 15 days ago

Assistant Payroll Officer

Hertfordshire County Council

Hertfordshire County Council logo

£26, 835 opportunity to progress to £30,060

Stevenage (On-Site)

Posted 4 days ago

Closing in 1 day

Improvement Officer

Hertfordshire County Council

Hertfordshire County Council logo

£33,366 progressing to £36,124 per annum

Stevenage (On-Site)

Posted 15 days ago

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