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We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do. Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!Our Customer service team is expanding and we are excited to be searching for 20 new Customer Service Advisors to join our team to provide advice and information in relation to all city council and partner agency services.The Role:<ul>\n<li>The Customer Service Advisor will own individual enquiries, complaints, and customer requests through to resolution</li>\n<li>Responsibility of the Customer Service Advisor will be to provide first contact resolutions to our city’s residents and customers through the Contact Centre and e-Contact always maintaining the highest standard of customer service</li>\n<li>As an experienced Customer Service Advisor you will contribute to the process of continually improving Customer Access to quality, cost effective services</li>\n<li>As a ‘front of house’ role, a Customer Service Advisor will promote a positive image of Liverpool City Council, working as part of an integrated team</li>\n<li>In order to deliver a first call service as a Customer Service Advisor, you will be fully proficient in all aspects of those services delivered through the Liverpool City Council Contact Centre, inclusive of dealing with customer enquiries via multi-channel contact. Full training will be given</li>\n<li>Providing accessible and comprehensive information and advice to customers on all Liverpool City Council services, by keeping up to date with all aspects of services delivered through Customer Access Contact Centre is instrumental to the role of the Customer service advisor</li>\n<li>Being a key team player as a Customer Service Advisor, you will be a self-starter who is able to own enquiries through to resolution and confidently use software systems such as Microsoft tools, email, and intranet/internet</li>\n<li>As an ambitious Customer Service Advisor, you will be will be willing to evolve and adapt in line with business demand and customer trends using transferable skills to adapt methods of contact and drive improvement</li>\n</ul>As part of the shortlisting process candidates will be invited to an assessment centre which will take place from Thursday 22nd May 2025.The working hours for the posts is Monday - Friday (excluding bank holidays) 8am to 6pm. Work patterns can be changed inline with business requirements and notice will be provided for any changes of working pattern in line with corporate policy.This role requires a Basic DBS and Baseline Personal Security Standard (BPSS). BPSS (Baseline Personnel Security Standard) is the required level of screening for any individuals working with or on behalf of a government department. Basic DBS Contains any convictions or cautions that are unspent.Our offer to you:<ul>\n<li> At least 27 days holiday, plus bank holidays rising to 32 after 5 years’ service (pro rata if part time) - option to purchase further days</li>\n<li>Agile working (Role dependent) - A “Flexibility First” approach to Agile working where flexibility is the norm rather than the exception</li>\n<li>Part of the Local Government Pension scheme – option to join the AVC scheme</li>\n<li>Progression - opportunities and training through a wide range of high quality learning</li>\n<li>Health and Wellbeing - offer including Employee assistance programme</li>\n<li>Cycle to Work and Travel Pass Schemes </li>\n<li>Drive Time – a salary sacrifice car lease scheme</li>\n<li>Family friendly policies with enhanced leave </li>\n<li>Discounted Gym Memberships </li>\n<li>Employee Volunteering Scheme </li>\n<li>Medicash </li>\n</ul>Next steps:Closing date: midnight Sunday 11th May 2025We reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.If you would like any further information or an informal discussion, please contact Amy Keane Service Manger via email amy.keane@liverpool.gov.ukWatch our recruitment video and see what life is like working at Liverpool City Council. Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role. If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at <a href=\"mailto:recruitment@liverpool.gov.uk\">recruitment@liverpool.gov.uk</a>.Although we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. Please ensure you complete your full profile, work and education history in Tribepad. ","shortDescription":"","salaryDescription":"£26409 - £30060","publishDate":"2025-04-24T23:00:00.000Z","expirationDate":"2025-05-11T22:59:59.000Z","logoUri":"https://www.lgjobs.com/logos/logos/3a120062-3ace-4f32-ba61-284032faff3f.png","score":7882.8833,"featured":false,"enhanced":false},{"id":"aa4d8ac1-9702-4376-a8f7-62d6f4ac52a5","title":"Targeted Services Officer","employer":"Liverpool City Council","department":"","location":"Edge Hill Customer Focus Centre, Wavertree Road, Liverpool","locationType":3,"description":"<h2>Job introduction</h2>Job title: Targeted Services Officer A bit about us:Liverpool is home to vibrant, energetic and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do. Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services. We are proud of our world-famous thriving city with its rich culture, affordable housing, stunning waterfront and our beautiful green spaces – there’s really something for everyone! The role: <ul>\n<li>This is an exciting opportunity to be part of a newly expanded Prevention Team working with young people, parents, and carers in school settings as part of a multi-disciplinary team to improve young people’s engagement with education, improve attendance and support young people on their education journey</li>\n<li>As a Targeted Services Officer, your role will be to support young people to improve their attendance in school as well as improving their engagement in their education placement. The team works collaboratively with stakeholders including schools, safeguarding teams, health care providers, CAMHS and the Police to achieve the best outcomes for children in education settings</li>\n<li>The role of Targeted Services Officer provides the opportunity to develop creative, strengths-based approaches to working with children and families. The successful candidate will receive regular supervision and support to enhance skills, knowledge and experience of working with additional support needs in their education settings</li>\n<li>As a Targeted Services Officer, you will be based within the school although you will also be expected to support young people and their families within the community. You will also be able to work from home at times where the demands of the duties allow. As it is expected that you will be working within communities, it is essential that you are a car driver/have access to appropriate transport to travel city wide</li>\n</ul>Please note: these vacancies are fixed term until 31 March 2026 to help deliver and support the Department for Education’s SAFE Programme.Our offer to you:<ul>\n<li>At least 27 days holiday, plus bank holidays, rising to 32 after 5 years’ service (pro rata, if part time) – option to purchase further days</li>\n<li>Agile working (role dependent) – a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception</li>\n<li>Part of the Local Government Pension Scheme – option to join the AVC Scheme</li>\n<li>Progression – opportunities and training through a wide range of high quality learning</li>\n<li>Health and wellbeing – offer including Employee Assistance Programme</li>\n<li>Cycle to Work and Travel Pass Schemes </li>\n<li>Drive Time – a salary sacrifice car lease scheme</li>\n<li>Family friendly policies with enhanced leave </li>\n<li>Discounted gym memberships </li>\n<li>Employee Volunteering Scheme </li>\n<li>Medicash </li>\n</ul>Next steps:Closing date: midnight on Wednesday 7 May 2025.Shortlisting is planned for Thursday 8 May onward. An interview date is yet to be confirmed. We reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.If you would like to talk to a member of the team about the role or have an informal discussion, please contact Peter Flannery at peter.flannery@liverpool.gov.uk. Watch our recruitment video and see what life is like working at Liverpool City Council. Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role. If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at recruitment@liverpool.gov.ukAlthough we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including spam/junk folder, after the closing dates for notifications. Please ensure you complete your full profile, work, and education history in Tribepad.","shortDescription":"","salaryDescription":"£34314 - £38626","publishDate":"2025-04-23T23:00:00.000Z","expirationDate":"2025-05-07T22:59:59.000Z","logoUri":"https://www.lgjobs.com/logos/logos/845779f8-47ac-4d53-bce3-a994e9466f74.png","score":5435.2676,"featured":false,"enhanced":false},{"id":"23e9d317-4ebb-4334-9ab1-389343714c01","title":"Targeted Services Officer","employer":"Liverpool City Council","department":"","location":"Edge Hill Customer Focus Centre, Wavertree Road, Liverpool","locationType":3,"description":"<h2>Job introduction</h2>Job title: Targeted Services Officer A bit about us:Liverpool is home to vibrant, energetic and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do. Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services. We are proud of our world-famous thriving city with its rich culture, affordable housing, stunning waterfront and our beautiful green spaces – there’s really something for everyone! The role: <ul>\n<li>As a Targeted Services Officers, you will work with children and young people who are at risk of entering the criminal justice system. You will engage with young people and their families in homes, schools, and in the community. </li>\n<li>Our Targeted Services Officers should have experience of supporting young people and families to overcome barriers and to build on their strengths to successfully engage them in positive programmes to divert them away from anti-social behaviour and criminality through assessments and collaborative intervention-planning</li>\n<li>As Targeted Services Officers work within communities, it is essential that you are a car driver/have access to appropriate transport to travel city wide</li>\n</ul>Please note: these vacancies are Fixed Term until 31 March 2026 to help deliver and support the Ministry of Justice’s Turnaround Programme. Our offer to you:<ul>\n<li>At least 27 days holiday, plus bank holidays, rising to 32 after 5 years’ service (pro rata, if part time) – option to purchase further days</li>\n<li>Agile working (role dependent) – a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception</li>\n<li>Part of the Local Government Pension Scheme – option to join the AVC Scheme</li>\n<li>Progression – opportunities and training through a wide range of high quality learning</li>\n<li>Health and wellbeing – offer including Employee Assistance Programme</li>\n<li>Cycle to Work and Travel Pass Schemes </li>\n<li>Drive Time – a salary sacrifice car lease scheme</li>\n<li>Family friendly policies with enhanced leave </li>\n<li>Discounted gym memberships </li>\n<li>Employee Volunteering Scheme </li>\n<li>Medicash </li>\n</ul>Next steps:Closing date: midnight on Wednesday 7 May 2025Shortlisting is planned for Thursday 8 May onward. An interview date is yet to be confirmed. We reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.If you would like to talk to a member of the team about the role or have an informal discussion, please contact Peter Flannery at peter.flannery@liverpool.gov.uk. Watch our recruitment video and see what life is like working at Liverpool City Council. Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role. If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at recruitment@liverpool.gov.ukAlthough we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including spam/junk folder, after the closing dates for notifications. Please ensure you complete your full profile, work, and education history in Tribepad.","shortDescription":"","salaryDescription":"£34314 - £38626","publishDate":"2025-04-23T23:00:00.000Z","expirationDate":"2025-05-07T22:59:59.000Z","logoUri":"https://www.lgjobs.com/logos/logos/4121fdc2-3f5a-49d0-80da-6f071400c40c.png","score":5435.2676,"featured":false,"enhanced":false},{"id":"b1bf95ac-0ded-4dee-a98d-74563471c99d","title":"Fleet and Transport Services Officer","employer":"Liverpool City Council","department":"","location":"Newton Road Depot, Liverpool","locationType":3,"description":"<h2>Job introduction</h2>Job title: Fleet and Transport Services OfficerA bit about us:Liverpool is home to vibrant, energetic and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do. Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services. We are proud of our world-famous thriving city with its rich culture, affordable housing, stunning waterfront and our beautiful green spaces – there’s really something for everyone! The role: <ul>\n<li>Join Liverpool City Council as a Fleet and Transport Services Officer, where you will play a crucial role in providing high-quality administrative and technical support to the Fleet Services unit</li>\n<li>The main duties of the Fleet and Transport Services Officer include organising and preparing meeting agendas, taking minutes, and managing sensitive information while ensuring confidentiality</li>\n<li>You will work closely with Senior Fleet and Transport Officers, supporting inspections and investigations, as well as handling financial processes related to order processing and invoice management</li>\n<li>You will also be required to assist with the movement of any fleet or other external agency vehicles so possession of a full UK driving licence with category B qualification is essential</li>\n<li>The ideal candidate for the role of Fleet and Transport Services Officer will have relevant administrative experience, excellent organisational and IT skills, and a commitment to customer service.If you are ready to make a positive impact, apply today!</li>\n</ul>Our offer to you:<ul>\n<li>At least 27 days holiday rising to 32 after 5 years service – plus bank holidays and the option to purchase further days (pro rata where applicable)</li>\n<li>Agile working (Role dependent) - A “Flexibility First” approach to Agile working where flexibility is the norm rather than the exception</li>\n<li>Part of the Local Government Pension scheme – option to join the AVC scheme</li>\n<li>Progression – opportunities and training through a wide range of high quality learning</li>\n<li>Health and Wellbeing offer including employee assistance programme</li>\n<li>Cycle to Work and Travel Pass Schemes </li>\n<li>Drive Time – a salary sacrifice car lease scheme</li>\n<li>Family friendly policies with enhanced leave </li>\n<li>Discounted gym memberships </li>\n<li>Employee Volunteering Scheme </li>\n<li>Medicash </li>\n</ul>Next steps:Closing date: Midnight Sunday 11th May 2025Planned interview date: W/C Monday 19th May 2025We reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.If you would like to talk to a member of the team about the role, please email Gary Hickman via gary.hickman@liverpool.gov.ukWatch our recruitment video and see what life is like working at Liverpool City Council. Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role. If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at recruitment@liverpool.gov.ukAlthough we advertise on Jobs go public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. Please ensure you complete your full profile, work and education history in Tribepad.","shortDescription":"","salaryDescription":"£26,409 - £30,060","publishDate":"2025-04-28T23:00:00.000Z","expirationDate":"2025-05-11T22:59:59.000Z","logoUri":"https://www.lgjobs.com/logos/logos/e3e05885-8fd0-42d5-bed9-bfdfb65c5e16.png","score":4856.564,"featured":false,"enhanced":false},{"id":"77cd6f13-8e28-4b8c-a28f-bae976b2f681","title":"Senior IT Service Officer","employer":"Liverpool City Region Combined Authority","department":"","location":"No 1 Mann Island, Liverpool","locationType":2,"description":"About the role\nAs Senior IT Service Officer you will report directly to the IT Service Centre Team Leader to successfully deliver first and second line support and assist with maximising the percentage of issues resolved at first contact. You will develop and oversee the build, deployment and upgrade of desktops and deputise for the Team Leader when required. You will provide support, guidance and escalation routes for the Service Officers within the Service Centre.\n \nAbout the person\nThe role requires an extremely experienced IT Service Desk officer with excellent technical and problem-solving skills including the ability to develop and deploy desktop images and support other Service Centre colleagues. This role will also require an individual who is flexible to manage a heavy workload whilst maintaining a healthy work-life balance. \nIf you think you match the job description and our values then click on the link to apply, indicating how you meet the person specification.\n \nAbout the organisation\nThe Liverpool City Region is world-famous for its history, culture and creativity. A place of firsts, it is the birthplace of modern railways, public health and international trade. Now, our economy is being transformed once again, changing the world through world-leading innovation in health and life sciences, digital and creative, and advanced manufacturing - growing an economy already worth £35 billion a year.\nThe Combined Authority plays a central role in catalysing this innovation-led economy. We are seizing the unique opportunity to use our devolved powers and funding to create wealth and prosperity for all our 1.6 million residents and the whole UK - investing in our economy, people, place, transport and digital infrastructure. Our vision is for the Liverpool City Region to be: The best place to grow up, grow a family, and grow a business - where no-one is left behind.\n \nStaff benefits \n<ul>\n<li>•‍Local Government Pension Scheme contributions between 5.5% and 12.5%</li>\n<li>•‍Generous holiday entitlement of 29 days rising to 34 days after 5 years service, as well as bank holidays and the option to buy 10 additional days</li>\n<li>•‍Free travel around Liverpool City Region with an All-Zone Metro card worth £1,450 per year plus All Zones Off Peak Trio ticket for your spouse or partner</li>\n<li>•‍Flexible and hybrid working</li>\n<li>•‍24/7 access to Employee Assistance Programme for you and your family and Free counselling service</li>\n<li>•Automatic enrolment to our Westfield Health Programme</li>\n<li>•‍Corporate discounts at council-owned gyms</li>\n<li>•‍Bike to Work Scheme</li>\n<li>•‍Coaching, mentoring, apprenticeships, and professional qualifications including paid membership fees and even a £1k interest free learning loan for any non-job-related learning</li>\n</ul>\n \nEquality, diversity & inclusion \nWe offer a guaranteed interview scheme for all candidates who met the essential criteria in the job description and who have declared that they: have a disability, are from a Black, Asian or Minority Ethnic background, are a member of a reservist or have close family links to a member of the Armed Forces as we are under-represented by people from these communities.\nThe Liverpool City Region Combined Authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.","shortDescription":"","salaryDescription":"£35,435 - £41,646 plus out of hours rota allowance","publishDate":"2025-04-24T08:30:00.000Z","expirationDate":"2025-05-08T22:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/c614264c-b099-4f67-9b9e-a55ce7cf34d2.jpg","score":4781.5625,"featured":false,"enhanced":false},{"id":"0211f466-b6e1-437e-bdce-3a950863ac73","title":"Strategic Head of Transactional Services","employer":"Liverpool City Council","department":"","location":"Cunard Building, Water Street, Liverpool","locationType":3,"description":"<h2>Job introduction</h2>Job title: Strategic Head of Transactional ServicesThe role:Are you a bold, visionary leader ready to shape the future of public in service on of the UK’s most iconic cities?We are on a mission to improve lives and communities across the city of Liverpool and we are looking for an inspirational and strategic trailblazer to join us as a Strategic Head of Service to lead our Transactional Services into its next chapter. This post is more than just a leadership role and with a background in Revenues, Benefits, Adult Social Care is your chance to make a real difference!As one of our Strategic Heads of Transactional Services, the post holder will be a strategic powerhouse, with proven experience in leading a key service including Revenues, Benefits, Adult Social Care Financial Assessments. You will have the credibility and confidence to inspire high performance and deliver services that put people first.The successful candidate will be: <ul>\n<li>An outstanding collaborator with the emotional intelligence to bring people together</li>\n<li>Resilient, agile, and equipped to navigate a fast-paced, ever-evolving public sector landscape</li>\n<li>Passionate about inclusion, wellbeing, and empowering others</li>\n<li>A values-driven role model ready to champion</li>\n</ul>As Strategic Head of Service for Transactional Services, your key responsibilities will be to: <ul>\n<li>Lead and transform our Transactional Services to meet ambitious targets</li>\n<li>Foster a high-performing, customer-centric culture where teams can thrive</li>\n<li>Shape strategic priorities, drive continuous improvement, and place residents at the centre </li>\n<li>Be a visible, trusted leader – internally and externally – championing innovation, partnership, and results</li>\n</ul>Our offer to you:<ul>\n<li>As Strategic Head of Transactional Services, you will have a seat at the heart of change, where your voice shapes how services are delivered</li>\n<li>The power to drive transformational, customer-first service delivery</li>\n<li>Empowerment to lead your teams with inclusion, ambition, and purpose</li>\n<li>The opportunity to leave a legacy in a city full of spirit, culture, and pride</li>\n<li>At least 31 days holiday entitlement, plus bank holidays, rising to 35 days after 5 years’ service – option to purchase further days</li>\n<li>Competitive salary and the chance to lead strategic improvement initiatives</li>\n<li>Agile working – a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception</li>\n<li>Part of the Local Government Pension Scheme – option to join the AVC Scheme</li>\n<li>Drive Time – a salary sacrifice car lease scheme</li>\n</ul>Liverpool is ready, are you? If you’re looking for your next big leadership move – one where your impact will be felt across the city – then this is your moment. Help us make Liverpool even better! #ImprovingLiverpool #TheNextChapterJude Green, our Director of Transactional Services, warmly invites your application: “This is fantastic opportunity to join my team. We have taken huge steps forward shaping the future of our service and meeting the ambitious targets we have set, but there is still more to do. Liverpool is an exciting place to work, and we are committed to being the best that we can be as an employer of choice. Why not come and join us and be part of our story making a difference to our residents?”Next steps:Closing date: midnight on Sunday 11 May 2025Shortlisting is expected to take place from Monday 12 May onward. Interviews are scheduled to take place on Tuesday 20 and Wednesday 28 May. If you would like any further information or an informal discussion, please contact Jude Green, Director of Transactional Services, at jude.green@liverpool.gov.uk. We reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.Please note: this vacancy is classified as a politically restricted position.Watch our recruitment video and see what life is like working at Liverpool City Council. Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role. If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at recruitment@liverpool.gov.ukAlthough we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including spam/junk folder, after the closing dates for notifications. Please ensure you complete your full profile, work, and education history in Tribepad.","shortDescription":"","salaryDescription":"£82730 - £86963","publishDate":"2025-04-16T23:00:00.000Z","expirationDate":"2025-05-11T22:59:59.000Z","logoUri":"https://www.lgjobs.com/logos/logos/85e59c1c-030b-4c5a-85e1-3a1309a2afdf.png","score":3161.812,"featured":false,"enhanced":false},{"id":"f42c401a-e996-49d9-a36e-6b351f6385f1","title":"Social Worker - Permanence Service","employer":"Liverpool City Council","department":"","location":"Cunard Building, Water Street, Liverpool","locationType":3,"description":"<h2>Job introduction</h2>Job title: Social Worker – Permanence ServiceA bit about us:Liverpool is home to vibrant, energetic and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do. Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.We are proud of our world-famous thriving city with its rich culture, affordable housing, stunning waterfront, and our beautiful green spaces – there’s really something for everyone!Ofsted stated the following about our Children and Young People’s Services in their recent monitoring visit: “The workforce is passionate, committed, and excited about the future. Staff care deeply about their young people and are ambitious for their futures…they feel well supported by their colleagues, managers, and senior leaders, whom they describe as approachable and visible.”The role: <ul>\n<li>As a Children’s Social Worker, you will effectively manage a diverse caseload with children and families within our Assessment or Safeguarding Services</li>\n<li>As a Children’s Social Worker, you will be confident in undertaking direct work and completing high-quality assessments within set timescales </li>\n<li>The post holder, as a Children’s Social Worker, will be responsible for complex decision making, being able to clearly identify levels of risks, always ensuring the safety and welfare of children and young people, using your professional judgement, critical reflection, and evidence-based tools </li>\n<li>Our Social Workers will be innovative and creative in using a wide range of social work interventions to minimise risk and improve outcomes, ensuring that the child/young person’s voice is heard throughout </li>\n<li>You will be confident to build and maintain positive professional relationships, with excellent communication and engagement skills </li>\n<li>If you are a newly qualified Children’s Social Worker or due to qualify in the next five months, you can apply for this post to join our ASYE programme</li>\n</ul>Our offer to you:<ul>\n<li>At least 27 days holiday, plus bank holidays, rising to 32 after 5 years’ service (pro rata, if part time) – option to purchase further days</li>\n<li>Agile working (role dependent) – a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception</li>\n<li>Part of the Local Government Pension Scheme – option to join the AVC Scheme</li>\n<li>Progression – opportunities and training through a wide range of high quality learning</li>\n<li>Health and wellbeing – offer including Employee Assistance Programme</li>\n<li>Cycle to Work and Travel Pass Schemes </li>\n<li>Drive Time – a salary sacrifice car lease scheme</li>\n<li>Family friendly policies with enhanced leave </li>\n<li>Discounted gym memberships </li>\n<li>Employee Volunteering Scheme </li>\n<li>Medicash </li>\n</ul>Next steps:Closing date: midnight on Wednesday 14 May 2025Shortlisting will take place from Thursday 15 May onward. Interviews are provisionally scheduled for late May and/or early June. We reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.If you would like to talk about the role or need any further information, please contact Harriet Cadman, Children’s Services Recruitment Lead, via <a href=\"mailto:harriet.cadman@liverpool.gov.uk\">harriet.cadman@liverpool.gov.uk</a>. Watch our recruitment video and see what life is like working at Liverpool City Council. Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role. If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at recruitment@liverpool.gov.ukAlthough we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including spam/junk folder, after the closing dates for notifications. Please ensure you complete your full profile, work, and education history in Tribepad.","shortDescription":"","salaryDescription":"£39513 - £44711","publishDate":"2025-04-14T23:00:00.000Z","expirationDate":"2025-05-14T22:59:59.000Z","logoUri":"https://www.lgjobs.com/logos/logos/0e4f2713-584b-4a36-a1de-4cbe087bbcc0.png","score":2737.3728,"featured":false,"enhanced":false},{"id":"0a6e10f0-c0e3-4fb0-a479-686194dde84e","title":"Head of Service: Safeguarding","employer":"Wirral Metropolitan Borough Council","department":"","location":"Wirral, Mallory, 2 Alice Ker Square, Hybrid Working","locationType":2,"description":"There has never been a more exciting time to join Wirral Council. We’ve got ambitious targets to meet and to achieve everything we have promised to our residents; we need people who are ready to deliver the very best for our communities and show how they can #BeTheDifference. Our vision is to secure the best possible future for our residents, defined by the community prosperity we create and supported by our excellent people and services. If you strive to #BeTheDifference and want to be at the heart of our change and improvement journey, then this could be the perfect job for you.\nWirral Council touches almost every aspect of residents’ lives and now stands at a pivotal moment. Presented with challenges but also an opportunity to define an exciting and ambitious future, our people work hard to drive forward improvements for our residents.\nAbout the role:\nWe’re looking to recruit a Head of Service: Safeguarding.\nIt’s an exciting time to join us and taking up a prominent leading role within a Directorate at the heart of all our communities. We have huge ambitions and exciting plans for our organisation, partnerships and people, and we want you to play a part in this. We need exceptional, innovative leaders to play their part in leading the Council into the next phase of the Borough’s transformation.\nAs Head of Service: Safeguarding, you will be responsible for the development and implementation of effective Safeguarding and practice improvement strategies and services that contribute to the Children’s Services Business Plans and strategies, which dovetail with Wirral Council’s Strategic Plans.\nAbout the candidate:\nThe successful candidate will have experience of leading within a Qualified Social Worker middle to Senior Management environment. You will be able to evidence bringing about improvements in the outcomes for children and young people. We’re looking for a strong communicator with the ability to work strategically with other internal and external partners to continuously improve Social Care Safeguarding. The role will work closely with our Assistant Director for Children & Families, however it will report directly into the Director of Children’s Services, to provide that overall assurance on quality and Safeguarding.\nInterviews are expected to take place towards the end of May, date to be confirmed.\nThis post requires a DBS check. The Safer Recruitment & Employment Policy and the Disclosures for Recruitment Procedure can be found at : <a href=\"https://www.wirral.gov.uk/jobs-and-training/job-vacancies/safer-recruitment-and-employment\">https://www.wirral.gov.uk/jobs-and-training/job-vacancies/safer-recruitment-and-employment</a>\nIf you’re already a Wirral Council employee, and as part of our Talent Strategy, we’re committed to strengthening opportunities for our people to learn, grow, progress and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing <a href=\"mailto:recruitment@wirral.gov.uk\">recruitment@wirral.gov.uk</a>\nIf you are a Wirral resident, are unemployed or out of work, and require help with your application, please contact Involve Northwest’s employment and skills team on <a href=\"mailto:info@involvenorthwest.org.uk\">info@involvenorthwest.org.uk</a> or contact 0151 644 4500 or 0151 652 4349.\nWorking at Wirral\nYou’ll also want to know what it’s like to work here so, as a start:\nOur values are more than just pieces of paper on our walls! We’ve all played a role in developing these, so they reflect the immense pride we have in what we do, what matters to us, what inspires us and inform how we think, approach things and behave.\nWe believe in ensuring staff are well looked after, staff wellbeing is a priority for us. We’re serious about recognising and rewarding people for the great things they do. You’ll benefit from our track record of developing, growing and investing in our people.\nWe have a range of staff benefits including staff discounts, an excellent pension scheme which includes a generous employer contribution rate, immediate life cover and ill-health protection. We have a strong flexible working approach, hybrid working, family-friendly employment initiatives and an annual leave package starting with 28 days leave plus public holidays.\nWe have an inclusive, engaged culture, everyone has a voice, everyone is valued for their contribution and understands the role they play in delivering our strategic priorities.\nEach voice is heard, each contribution valued. We embrace diversity in our workforce and recognise it is critical to our success. We support an inclusive culture that champions differences and nurtures a sense of belonging. We encourage people from diverse backgrounds, who share our values and our commitment to inclusion to apply for roles with us.\nWe want you to be your best at work, we create the conditions to help you thrive and we mirror this in our recruitment process. If you’d like us to do anything differently during the recruitment process to make it barrier-free and as accessible as possible please contact <a href=\"mailto:recruitment@wirral.gov.uk\">recruitment@wirral.gov.uk</a>\n \nPlease note that in accordance with the Council’s policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies.\nIt is Council policy not to re-appoint any employee who has left under the terms of the Council's Early Voluntary Retirement (EVR) scheme or who have left with a voluntary severance (VS) package, unless in exceptional circumstances.\nApplications will be accepted until midnight on the closing date.\nWe reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications.\nApplications can only be accepted through the Jobs page following registration. Forms received via the post will not be processed.\nAll applicants invited to interview must evidence their right to work in the UK. Details of required documents can be found by clicking the link at the bottom of the Jobs page.\nThe job description and other supporting documents will not be accessible once the vacancy closing date has passed so if a copy is required you should download it now.\nWe do not accept applications or CV’s from recruitment agencies, unless otherwise stated. Therefore, any candidates submitted via a recruitment agency will not be considered for this role.","shortDescription":"","salaryDescription":"£75,244 to £78,589","publishDate":"2025-04-28T12:48:00.000Z","expirationDate":"2025-05-18T22:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/1af8c392-3208-4f10-9af8-1d94367f2aca.jpg","score":2732.425,"featured":false,"enhanced":false},{"id":"60019a4b-adee-41dd-906c-2e377be4c486","title":"Social Worker - Assessment or Safeguarding Service","employer":"Liverpool City Council","department":"","location":"Cunard Building, Water Street, Liverpool","locationType":3,"description":"<h2>Job introduction</h2>Job title: Social Worker – Assessment or Safeguarding ServiceLocation: City WideA bit about us:Liverpool is home to vibrant, energetic and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do. Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.We are proud of our world-famous thriving city with its rich culture, affordable housing, stunning waterfront, and our beautiful green spaces – there’s really something for everyone!Ofsted stated the following about our Children and Young People's Services in their recent monitoring visit: “The workforce is passionate, committed, and excited about the future. Staff care deeply about their young people and are ambitious for their futures…they feel well supported by their colleagues, managers, and senior leaders, whom they describe as approachable and visible.”The role: <ul>\n<li>As a Children’s Social Worker, you will effectively manage a diverse caseload with children and families within our Assessment or Safeguarding Services</li>\n<li>As a Children’s Social Worker, you will be confident in undertaking direct work and completing high-quality assessments within set timescales </li>\n<li>The post holder, as a Children’s Social Worker, will be responsible for complex decision making, being able to clearly identify levels of risks, always ensuring the safety and welfare of children and young people, using your professional judgement, critical reflection, and evidence-based tools </li>\n<li>Our Social Workers will be innovative and creative in using a wide range of social work interventions to minimise risk and improve outcomes, ensuring that the child/young person’s voice is heard throughout </li>\n<li>You will be confident to build and maintain positive professional relationships, with excellent communication and engagement skills </li>\n<li>If you are a newly qualified Children’s Social Worker or due to qualify in the next five months, you can apply for this post to join our ASYE programme</li>\n</ul>Our offer to you:<ul>\n<li>At least 27 days holiday, plus bank holidays, rising to 32 after 5 years’ service (pro rata, if part time) – option to purchase further days</li>\n<li>Agile working (role dependent) – a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception</li>\n<li>Part of the Local Government Pension Scheme – option to join the AVC Scheme</li>\n<li>Progression – opportunities and training through a wide range of high quality learning</li>\n<li>Health and wellbeing – offer including Employee Assistance Programme</li>\n<li>Cycle to Work and Travel Pass Schemes </li>\n<li>Drive Time – a salary sacrifice car lease scheme</li>\n<li>Family friendly policies with enhanced leave </li>\n<li>Discounted gym memberships </li>\n<li>Employee Volunteering Scheme </li>\n<li>Medicash </li>\n</ul>Next steps:Closing date: midnight on Wednesday 14 May 2025Shortlisting will take place from Thursday 15 May onward. Interviews are provisionally scheduled for late May and/or early June. We reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.If you would like to talk about the role or need any further information, please contact Harriet Cadman, Children’s Services Recruitment Lead, via <a href=\"mailto:harriet.cadman@liverpool.gov.uk\">harriet.cadman@liverpool.gov.uk</a>. Watch our recruitment video and see what life is like working at Liverpool City Council! Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role. If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at recruitment@liverpool.gov.ukAlthough we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including spam/junk folder, after the closing dates for notifications. Please ensure you complete your full profile, work, and education history in Tribepad.","shortDescription":"","salaryDescription":"£39513 - £44711","publishDate":"2025-04-14T23:00:00.000Z","expirationDate":"2025-05-14T22:59:59.000Z","logoUri":"https://www.lgjobs.com/logos/logos/57bcbd53-a681-4a1a-adf5-dfbe2e73b264.png","score":2540.424,"featured":false,"enhanced":false},{"id":"038b6e18-0ed7-4cf7-a096-5f309f6b6c81","title":"Development Officer","employer":"Sefton Metropolitan Borough Council","department":"","location":"Litherland Sports Park, Boundary Road, Delivery across Sefton","locationType":3,"description":"About Us \nAt Active Sefton, we are dedicated to enhancing the health and wellbeing of our community through sports and physical activity programmes and supportive initiatives. We believe that everyone deserves access to resources that promotes a healthy lifestyle, and we pride ourselves on being an inclusive environment where people can thrive.\nActive Sefton are responsible for delivering a portfolio of numerous health, sport and physical activity programmes working with all age groups, as well as a wide range of partners. The team contribute to key council priorities including working together to improve the outcomes for communities and improving the health and wellbeing of Sefton’s residents.\nSefton is a vibrant local authority on a journey of aspiration and ambition as it works towards delivering its exciting 2030 Vision. This journey is shared with our partners and communities as we strive to ensure Sefton is a confident and connected Borough.\nSefton has a strong track record of partnership working and for having a motivated and dedicated workforce that is resilient and adaptable, it puts the Council in the best possible place to meet the challenges and opportunities ahead.\nJob Overview\nActive Sefton are looking to recruit a highly motivated and dynamic individual to join their team.\nThe Development Officer will be responsible for the development and delivery of a comprehensive programme of sport and physical activity programmes linked to the priorities of Sefton Council (through Active Sefton). This role will specifically include working on targeted programmes, such as 1-2-1 referral programmes working with children, young people and adults in a variety of settings to improve their mental and physical wellbeing through sport and physical activity. Additionally, the post holder will support with programmes that aim to reduce antisocial behaviour in the local area. The role of a Development Officer will empower individuals to adopt healthier lifestyles, boost their confidence and enhance overall quality of life.\nHow to Apply \nTo apply quickly and securely online, and for application form and further details, click on the links below.\nNote that we cannot accept applications via links to cloud storage sites, and do not accept CVs in place of an application form.\nNB: These posts are registered as exempt from the Rehabilitation of Offenders Act 1974 and in accordance with the police act; any offer of employment will be subject to a satisfactory enhanced criminal record disclosure. Any disclosure of a criminal record will not automatically prevent an offer of employment.\n \nInterviews: week commencing 19th May 2025\n ","shortDescription":"","salaryDescription":"Grade F, SCP 12 - 19, £27,711 to £31,067 per annum (pro-rata)","publishDate":"2025-04-14T08:00:00.000Z","expirationDate":"2025-05-11T22:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/9c0e77c1-fe75-4da9-88d6-4a5098db54de.png","score":2376.6482,"featured":false,"enhanced":false},{"id":"6975eb0d-87c8-4df8-9cf4-8ee67dc84ac9","title":"Patrol and Response Officer","employer":"Liverpool City Council","department":"","location":"Cunard Building, Water Street, Liverpool","locationType":3,"description":"<h2>Job introduction</h2>Job Title: Patrol and Response OfficerA bit about us:Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do. Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!The role: Patrol and Response Officers receive weekend and shift allowance, as determined by their rotas. Some of the main duties are outlined below:<ul>\n<li>Community Engagement and Enforcement – In the role of a Patrol and Response Officer, you will engage professionally with the public to tackle crime, disorder and antisocial behaviour (ASB) through proactive patrols and by using a range of enforcement legislation, provide advice, and address criminal and environmental offences, including the potential removal, detention, or arrest of offenders</li>\n<li>Incident Response and Scene Management – As a Patrol and Response Officer, you will act as the first responder to security and safety incidents, conducting initial assessments, scene management, and providing emergency assistance as required</li>\n<li>Use of Technology and Documentation – The role of a Patrol and Response Officer is to maintain accurate records, utilize ICT applications for report compilation, issue Fixed Penalty Notices, and prepare evidence for legal proceedings under PACE</li>\n<li>Security and Alarm Monitoring – As well as respond promptly to alarm activations, ensuring the safety and security of staff, premises, and assets, while supporting static security staff and lone workers</li>\n<li>Operational Equipment Management – The Patrol and Response Officer will be responsible for using and maintaining equipment such as fleet vehicles, incident vans, electric bicycles, CCTV, and body-worn video cameras in compliance with DPA, GDPR, and SOPs</li>\n<li>Emergency Coordination and Support – Patrol and Response Officers must work calmly under pressure to manage emergency situations, provide trauma aid if trained, coordinate council response teams, and support emergency services</li>\n<li>\nCity Representation and Public Safety – In addition, the Patrol and Response Officer must act as a professional ambassador for the City Watch service, providing security advice, representing the Council at meetings, and fostering community trust. Work in close cooperation with internal and external partners, especially blue-light partners to promote the Safer Parks programme and contribute towards key themes within the Council Plan such as Thriving Communities</li>\n<li>Compliance and Adaptability – Adhere to relevant legislation and council procedures while being flexible to undertake additional duties as required within the role’s responsibilities</li>\n</ul>Our offer to you:<ul>\n<li>At least 27 days holiday plus bank holidays rising to 32 after 5 years’ service (pro rata if part time) - option to purchase further days</li>\n<li>Agile working - A 'Flexibility First' approach to agile working where flexibility is the norm rather than the exception</li>\n<li>Part of the Local Government Pension scheme - option to join the AVC scheme</li>\n<li>Progression - opportunities and training through a wide range of high quality learning</li>\n<li>Health and Wellbeing offer including Employee assistance programme</li>\n<li>Cycle to Work and Travel Pass Schemes </li>\n<li>Drive Time - a salary sacrifice car lease scheme</li>\n<li>Family friendly policies with enhanced leave </li>\n<li>Discounted Gym Memberships </li>\n<li>Employee Volunteering Scheme </li>\n<li>Medicash </li>\n</ul>Next steps:Closing date: Midnight Thursday 15th May 2025 We reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.If you would like to talk to a member of the team about the role, please contact Ronald Kemble via 0151 351 0347 or ronald.kemble@liverpool.gov.ukWatch our recruitment video and see what life is like working at Liverpool City Council. Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role. If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at recruitment@liverpool.gov.ukAlthough we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. Please ensure you complete your full profile, work and education history in Tribepad.","shortDescription":"","salaryDescription":"£30,060 - £34,314","publishDate":"2025-04-30T23:00:00.000Z","expirationDate":"2025-05-15T22:59:59.000Z","logoUri":"https://www.lgjobs.com/logos/logos/0c4e0a55-6c09-48b3-8a9a-97c6317183f8.png","score":2373.183,"featured":false,"enhanced":false},{"id":"608970c5-b88c-4e8e-9b94-bad22bc51989","title":"School Support Service Administration Assistant","employer":"Sefton Metropolitan Borough Council","department":"","location":"Sefton Metropolitan Borough Council, Magdalen House","locationType":3,"description":"Sefton Council are seeking to appoint an energetic, organised and solution focused individual to maintain the systems necessary for the delivery of an effective and efficient school support service. This role will include working alongside school admissions, free school meals and child licencing.\nYou will be expected to deal with queries (telephone, email & face to face); direct specific enquiries and provide advice & support when appropriate. Photocopying, filing, scanning, ordering, document production, and emails; ensure electronic records are kept up to date (Microsoft Excel and Microsoft Word)\nThe ideal candidate will be solution focused and organised.\nThis is an exciting and challenging opportunity. You will work as part of a dynamic team working in a fast-paced, modern environment where you can develop your knowledge skills and experience.\nWe have a commitment to our staff’s professional development and actively promote career progression and training opportunities that will support your CPD.\nThis is an exciting time to come and work for us and join us in the delivery of our developing Education Excellence Strategy our improvement journey whilst we strive to provide outstanding services to our children and families across the borough.\nIf you are as enthusiastic and committed to making a positive impact on the lives of children and families in Sefton as we are, we would love to hear from you!\nProvisional Interview Date - 14/05/2025","shortDescription":"","salaryDescription":"Grade E SCP 7-11, £25,584 - 27,269 Pro Rata","publishDate":"2025-04-24T09:58:00.000Z","expirationDate":"2025-05-04T22:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/8c766b4b-ed3c-4e6e-9db2-f7115897dda5.png","score":2368.1775,"featured":false,"enhanced":false},{"id":"facd3a0b-e49c-4eb4-8c51-f0ec797f5110","title":"Community Safety Officer","employer":"Wirral Metropolitan Borough Council","department":"","location":"Wirral","locationType":2,"description":"There has never been a more exciting time to join Wirral Council. We’ve got ambitious targets to meet and to achieve everything we have promised to our residents, we need people who are ready to deliver the very best for our communities and show how they can #BeTheDifference. Our vision is to secure the best possible future for our residents, defined by the community prosperity we create and supported by our excellent people and services. If you strive to #BeTheDifference and want to be at the heart of our change and improvement journey, then this could be the perfect job for you.\nCommunity Safety Officers\nPosts:\n1x Fixed Term until 30/9/26 (possibility of extension)\n2x Fixed Term until 31/3/26 (possibility of extension)\nWe are looking for Community Safety Officers to join Wirral Council’s busy 24-hour/365-day Emergency Control Centre (ECC) as part of the Council's commitment to community and public safety. \nThe ECC operates a state-of-the-art enterprise grade 24/7-365 day CCTV control room, integrated into Merseyside Police and linked via Airwave radio. The officers will proactively monitor the Council’s expanding network of public realm and premises CCTV cameras, respond to Emergency Help Point activations, respond to fire and intruder alarm activations in Council buildings, monitor lone workers, provide call handling for the Council’s emergency duty social care teams outside of office hours and act as single point of out-of-hours contact for the Council for public safety matters and activation of the Council’s Emergency Plans. Officers will also deploy to public safety incidents; proactively and reactively attend anti-social behaviour and crime locations, including deployment of a CCTV van; audit Public Rescue Equipment and water safety signage and provide a security presence at Council meetings. Officers have an engagement role supporting local communities as a visible presence providing reassurance, advice and guidance.\nOfficers will work closely with internal colleagues and external partners including Merseyside Police, Merseyside Fire & Rescue Service and HM Coastguard.\nOfficers are required to be both Security Industry Authority (SIA) Licenced for Public Space Surveillance (CCTV operation) and Security Guarding/Door Supervisor. Training will be provided if applicants do not have this and is an essential part of the role. A current driving licence is essential.\nThe posts are subject to a Disclosure and Barring Service (DBS) at Enhanced level and Non-Police Personnel Level 2 (NPPV2F) clearance.\nThe current shift pattern is downloadable; officers are required to work the full rota which includes day, afternoon/evening and night shifts.\nFor an informal discussion about the role or any queries, please contact Billy Heggie (Team Leader – Emergency Control Centre, Community Safety) via email at <a href=\"mailto:williamheggie@wirral.gov.uk\">williamheggie@wirral.gov.uk</a>. \nShortlisting will take place on 6&7 May 2025 and interviews will take place on 19 May (& w/c 26 May 2025 if further interview slots required).\nThis post requires a DBS check. The Safer Recruitment & Employment Policy and the Disclosures for Recruitment Procedure can be found at : <a href=\"https://www.wirral.gov.uk/jobs-and-training/job-vacancies/safer-recruitment-and-employment\">https://www.wirral.gov.uk/jobs-and-training/job-vacancies/safer-recruitment-and-employment</a>\nIf you’re already a Wirral Council employee, and as part of our Talent Strategy, we’re committed to strengthening opportunities for our people to learn, grow, progress and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing <a href=\"mailto:recruitment@wirral.gov.uk\">recruitment@wirral.gov.uk</a>\nIf you are a Wirral resident, are unemployed or out of work, and require help with your application, please contact Involve Northwest’s employment and skills team on <a href=\"mailto:info@involvenorthwest.org.uk\">info@involvenorthwest.org.uk</a> or contact 0151 644 4500 or 0151 652 4349.\nWorking at Wirral\nYou’ll also want to know what it’s like to work here so, as a start:\nOur values are more than just pieces of paper on our walls! We’ve all played a role in developing these, so they reflect the immense pride we have in what we do, what matters to us, what inspires us and inform how we think, approach things and behave.\nWe believe in ensuring staff are well looked after, staff wellbeing is a priority for us. We’re serious about recognising and rewarding people for the great things they do. You’ll benefit from our track record of developing, growing and investing in our people.\nWe have a range of staff benefits including staff discounts, an excellent pension scheme which includes a generous employer contribution rate, immediate life cover and ill-health protection. We have a strong flexible working approach, hybrid working, family-friendly employment initiatives and an annual leave package starting with 28 days leave plus public holidays.\nWe have an inclusive, engaged culture, everyone has a voice, everyone is valued for their contribution and understands the role they play in delivering our strategic priorities.\nEach voice is heard, each contribution valued. We embrace diversity in our workforce and recognise it is critical to our success. We support an inclusive culture that champions differences and nurtures a sense of belonging. We encourage people from diverse backgrounds, who share our values and our commitment to inclusion to apply for roles with us.\nWe want you to be your best at work, we create the conditions to help you thrive and we mirror this in our recruitment process. If you’d like us to do anything differently during the recruitment process to make it barrier-free and as accessible as possible, please contact <a href=\"mailto:recruitment@wirral.gov.uk\">recruitment@wirral.gov.uk</a>\nPlease note that in accordance with the Council’s policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies.\nIt is Council policy not to re-appoint any employee who has left under the terms of the Council's Early Voluntary Retirement (EVR) scheme or who have left with a voluntary severance (VS) package, unless in exceptional circumstances.\nApplications will be accepted until midnight on the closing date.\nWe reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications.\nApplications can only be accepted through the Jobs page following registration. Forms received via the post will not be processed.\n All applicants invited to interview must evidence their right to work in the UK. Details of required documents can be found by clicking the link at the bottom of the Jobs page.\nThe job description and other supporting documents will not be accessible once the vacancy closing date has passed so if a copy is required you should download it now.\nWe do not accept applications or CV’s from recruitment agencies, unless otherwise stated. Therefore, any candidates submitted via a recruitment agency will not be considered for this role.","shortDescription":"","salaryDescription":"£27,711 - £30,060 per annum plus additional enhancements for shift work at circa £6,557-£7,110* per annum depending on Pay Spinal Column Point and plus further enhancements for working Bank Holiday(s).","publishDate":"2025-04-16T15:01:00.000Z","expirationDate":"2025-05-04T22:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/77c0ea54-cf93-440c-8856-326a6a8e2de7.jpg","score":2366.2468,"featured":false,"enhanced":false},{"id":"70c5f62f-a3f7-44d8-b255-62620d04a352","title":"Senior Manager - Waste and Environmental Services","employer":"Wirral Metropolitan Borough Council","department":"","location":"Mallory, 2 Alice Ker Square","locationType":2,"description":"There has never been a more exciting time to join Wirral Council. We’ve got ambitious targets to meet and to achieve everything we have promised to our residents; we need people who are ready to deliver the very best for our communities and show how they can #BeTheDifference. Our vision is to secure the best possible future for our residents, defined by the community prosperity we create and supported by our excellent people and services. If you strive to #BeTheDifference and want to be at the heart of our change and improvement journey, then this could be the perfect job for you.\nSenior Manager – Waste and Environmental Services\nAbout the Role:\nWe have an exciting opportunity here at Wirral for a highly experienced and motivated senior waste management professional, to lead the establishment of the new Refuse Collection and Street Cleansing Contract and arrangements. This will involve career defining responsibilities and deliverables; including contract award and mobilisation, leading the delivery of a new refuse collection system and service transformation, recruiting a bespoke team to deliver a behaviour change programme to transform recycling, re-use, and upcycling performance across Wirral.\nThe Senior Manager will represent Wirral on the Liverpool City Region Waste Management Partnership to support the coordination of the City Region’s waste management & treatment arrangements. The Senior Manager will also lead the management of street cleansing services across the borough and be a key consultee on the design and servicing requirements of the significant regeneration and public realm programmes that are transforming Wirral. \nAbout the candidate:\nWe are looking for a manager who is experienced in community engagement and keen to work residents to involve them in the design of services and increase participation in environmental enhancement. \nReporting to the Assistant Director for Climate Emergency and environment, the successful candidate will be a member of the portfolio’s senior management team to provide joint leadership and strategic direction for Wirral’s environmental services.\nYou will work closely with the Council’s Members, at both senior and ward levels, to manage services and experience of management large and complex partnerships is essential.\nWirral is great place to work and live, having a lot to offer, with over 25 miles of coastline and great parks and open space, also well connected to cities in the northwest and North Wales.\nIf you wish to discuss this role or require further information, please contact Mike Cockburn, Assistant Director – Climate Emergency & Environment on email address <a href=\"mailto:mikecockburn@wirral.gov.uk\">mikecockburn@wirral.gov.uk</a>\nIf you are a Wirral resident, are unemployed or out of work, and require help with your application, please contact Involve Northwest’s employment and skills team on <a href=\"mailto:info@involvenorthwest.org.uk\">info@involvenorthwest.org.uk</a> or contact 0151 644 4500 or 0151 652 4349.\nIf you’re already a Wirral Council employee, as part of our Talent Strategy, we’re committed to strengthening opportunities for our people to learn, grow, progress, and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing <a href=\"mailto:recruitment@wirral.gov.uk\">recruitment@wirral.gov.uk</a>\nWorking at Wirral\nYou’ll also want to know what it’s like to work here so, as a start:\nOur values are more than just pieces of paper on our walls! We’ve all played a role in developing these, so they reflect the immense pride we have in what we do, what matters to us, what inspires us and inform how we think, approach things, and behave.\nWe believe in ensuring staff are well looked after, staff wellbeing is a priority for us. We’re serious about recognising and rewarding people for the great things they do. You’ll benefit from our track record of developing, growing, and investing in our people.\nWe have a range of staff benefits including staff discounts, an excellent pension scheme which includes a generous employer contribution rate, immediate life cover and ill-health protection. We have a strong flexible working approach, hybrid working, family-friendly employment initiatives and an annual leave package starting with 28 days leave plus public holidays.\nWe have an inclusive, engaged culture, everyone has a voice, everyone is valued for their contribution and understands the role they play in delivering our strategic priorities.\nEach voice is heard, each contribution valued. We embrace diversity in our workforce and recognise it is critical to our success. We support an inclusive culture that champions differences and nurtures a sense of belonging. We encourage people from diverse backgrounds, who share our values and our commitment to inclusion to apply for roles with us.\nWe want you to be your best at work, we create the conditions to help you thrive and we mirror this in our recruitment process. If you’d like us to do anything differently during the recruitment process to make it barrier-free and as accessible as possible, please contact <a href=\"mailto:recruitment@wirral.gov.uk\">recruitment@wirral.gov.uk</a>\nPlease note that in accordance with the Council’s policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies.\nIt is Council policy not to re-appoint any employee who has left under the terms of the Council's Early Voluntary Retirement (EVR) scheme or who have left with a voluntary severance (VS) package, unless in exceptional circumstances.\nApplications will be accepted until midnight on the closing date.\nWe reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications.\nApplications can only be accepted through the Jobs page following registration. Forms received via the post will not be processed.\nAll applicants invited to interview must evidence their right to work in the UK. Details of required documents can be found by clicking the link at the bottom of the Jobs page.\nThe job description and other supporting documents will not be accessible once the vacancy closing date has passed so if a copy is required you should download it now.\nWe do not accept applications or CV’s from recruitment agencies, unless otherwise stated. Therefore, any candidates submitted via a recruitment agency will not be considered for this role.","shortDescription":"","salaryDescription":"£59,730 - £62,814 plus benefits.","publishDate":"2025-05-01T12:34:00.000Z","expirationDate":"2025-06-01T22:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/443f2162-4c5c-4236-8bff-0aae1b5c9ee2.jpg","score":2353.2976,"featured":false,"enhanced":false},{"id":"b78b3cad-cc2f-40ea-bda6-3891a4ceffa8","title":"Health and Social Care Worker (Adult Provider Services)","employer":"Knowsley Council","department":"","location":"Borough Wide","locationType":3,"description":"Knowsley Council is an award winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024. Come join us and be part of our success. \nAre you passionate about supporting vulnerable adults in our community? Do you have the skills and experience to deliver high-quality social care services, working flexibly supporting people to develop and maintain their independence, to promote their wellbeing, and achieve great outcomes? If so, you might be the perfect candidate for this role.\nAs a Health and Social Care Worker, you will work as part of a multidisciplinary team to support adults across Knowsley. Its focus is provision for people with complex needs including learning disabilities, autism, mental health needs and physical disabilities. The service is delivered in a range of settings including supported living, respite and day services.\nThis varied and rewarding role will involve providing person centred and bespoke care and support, assisting people to engage in opportunities that are meaningful to them, and this includes providing dignified personal care.\nYou will be required to work flexibly across any of the Adult Provider Services throughout the borough, and the role can involve any of the following: shift work, waking nights, weekends and bank holidays. In some parts of the service, you will be required to lone work.\nYou will join a friendly team where training and ongoing support is provided.\nThe post is subject to enhanced hours and sleep in payments. An enhanced DBS check will also be undertaken.\nWe promote applications from all sections of the community, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their underrepresentation in our workforce.\nWe reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants.\nAt Knowsley we value our applicants and want them to feel well-informed and welcomed. If you have any questions about this specific job role or what it is like to work at Knowsley, please contact Operations Manager Lisa Daley at <a href=\"mailto:lisa.daley@knowsley.gov.uk\">lisa.daley@knowsley.gov.uk</a> / 07824 372293 or Operations Manager Robby Parry at <a href=\"mailto:robby.parry@knowsley.gov.uk\">robby.parry@knowsley.gov.uk</a> / 07717 301323\nPrevious applicants need not apply\nIf you are interested in this vacancy, please upload your CV along with a supporting statement as one document in PDF or Word format. Your CV and supporting statement should be tailored to reflect the competencies within the person specification.\nPlease note if a CV and supporting statement does not reflect the person specification it is unlikely to be shortlisted","shortDescription":"","salaryDescription":"£24,790 to £25,183 per annum","publishDate":"2025-04-14T10:52:00.000Z","expirationDate":"2025-05-05T22:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/72e60ba8-3694-4aec-b31a-4b5034a5f181.jpg","score":2321.938,"featured":false,"enhanced":false},{"id":"53c4b75d-10bb-48ca-a2b3-cd35f22c78f1","title":"Senior Travel Support Officer","employer":"Knowsley Council","department":"","location":"Hybrid Working, Huyton Municipal, Municipal Buildings, Archway Road, Huyton, Knowsley, L36 9UX","locationType":2,"description":"Knowsley Council is an award winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024. Come join us and be part of our success. This is a new post presenting an excellent opportunity to assist with shaping the service for the future.\nPosition Overview:\nYou will be responsible for overseeing the provision of independent travel training and support for individuals with mobility challenges, disabilities, or other special educational needs. The role involves working closely with service users to assess their travel needs, provide tailored travel training, and ensure they have the confidence and skills to travel independently and safely. You will also lead a team of travel support officers, managing their development, performance, and the delivery of services in line with organizational policies and local authority guidelines.\nKey Responsibilities:\n<ul>\n<li>\nTravel Support & Training:\n<ul>\n<li>Conduct one-on-one assessments to identify the specific needs and challenges of individuals in relation to independent travel.</li>\n<li>Develop personalised travel plans and strategies to help clients gain the confidence and skills required for independent travel.</li>\n<li>Deliver practical travel training, including how to use public transport, navigate local transport networks, and understand timetables and routes.</li>\n<li>Provide advice on safe travel options, considering both personal mobility and the local transport infrastructure.</li>\n</ul>\n</li>\n<li>\nTeam Leadership & Development:\n<ul>\n<li>Supervise, and support a team of Travel Support Officers to deliver high-quality travel training services.</li>\n<li>Provide coaching, mentoring, and professional development to team members.</li>\n<li>Oversee the performance and conduct of the team, ensuring high standards of service delivery.</li>\n<li>Ensure team members are kept up-to-date with the latest transport changes, accessibility updates, and best practices in travel training.</li>\n</ul>\n</li>\n<li>\nStakeholder Engagement:\n<ul>\n<li>Develop and maintain strong relationships with local transport providers, schools, colleges, and community organisations to ensure access to the most up-to-date travel information and opportunities.</li>\n<li>Liaise with external agencies to ensure that travel needs are met and that the individual’s voice is represented in discussions around accessible transport services.</li>\n<li>Deliver presentations to during education workshops</li>\n</ul>\n</li>\n<li>\nCase Management & Reporting:\n<ul>\n<li>Maintain accurate records of training sessions, travel plans, and client progress.</li>\n<li>Ensure that all reports, records, and evaluations are kept up-to-date and compliant with organisational standards.</li>\n<li>Monitor and evaluate the effectiveness of the travel training program and make recommendations for improvements.</li>\n</ul>\n</li>\n<li>\nRisk Assessment & Health & Safety:\n<ul>\n<li>Conduct risk assessments to identify any travel-related risks for clients and develop strategies to mitigate them.</li>\n<li>Ensure all training and travel activities comply with health and safety regulations, safeguarding procedures, and policies for vulnerable individuals.</li>\n</ul>\n</li>\n<li>\nPolicy & Procedure Compliance:\n<ul>\n<li>Ensure all work is carried out in accordance with organisational policies and procedures.</li>\n<li>Contribute to the development and review of travel-related policies and best practices within the organization.</li>\n</ul>\n</li>\n</ul>\n \nQualifications and Experience:\n<ul>\n<li>\nEducation:\n<ul>\n<li>A relevant qualification in social care, education, or a related field (e.g., Level 3 in Health & Social Care or equivalent).</li>\n</ul>\n</li>\n<li>\nExperience:\n<ul>\n<li>Experience in providing independent travel support or travel training for individuals with special educational needs or disabilities is essential.</li>\n<li>Proven experience in team leadership, training, and development.</li>\n<li>Experience of working with external partners, such as local authorities, schools, or transport agencies.</li>\n<li>Knowledge of public transportation systems, accessible transport options, and best practices in travel training.</li>\n</ul>\n</li>\n<li>\nSkills and Competencies:\n<ul>\n<li>Strong interpersonal and communication skills, with the ability to build rapport with individuals, families, and external stakeholders.</li>\n<li>Ability to assess and manage risk, particularly in relation to travel and mobility.</li>\n<li>Excellent organizational and time-management skills.</li>\n<li>Knowledge of safeguarding and health and safety protocols.</li>\n<li>Proficiency in using IT systems for record-keeping and reporting.</li>\n</ul>\n</li>\n</ul>\n \nAt Knowsley Council we will consider requests for flexible working. For most roles, the following types of flexibility are usually possible: flexible hours, working from home, compressed hours, part-time.\nWe promote applications from all sections of the community, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their underrepresentation in our workforce.\nWe reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants.\nAt Knowsley we value our applicants and want them to feel well-informed and welcomed. If you have any questions about this specific job role or what it is like to work at Knowsley, please contact: \nAndrew Nimmo\nTravel and Travel Support Manager\n<a href=\"mailto:andrew.nimmo@knowsley.gov.uk\">andrew.nimmo@knowsley.gov.uk</a>\n0151 443 2662\nIf you are interested in this vacancy, please upload your CV along with a supporting statement as one document in PDF or Word format. Your CV and supporting statement should be tailored to reflect the competencies within the person specification.\nPlease note if a CV and supporting statement does not reflect the person specification it is unlikely to be shortlisted.\n \n \n ","shortDescription":"","salaryDescription":"£36,124 - £37,938 per annum","publishDate":"2025-04-25T11:05:00.000Z","expirationDate":"2025-05-11T22:55:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/26e9491a-94a6-4a81-a311-c72caced4c4e.jpg","score":2258.3706,"featured":false,"enhanced":false},{"id":"d37b4e91-7e49-49be-aa8a-923f8fef0d04","title":"Business Support Officer","employer":"Liverpool City Council","department":"","location":"Edge Hill Customer Focus Centre","locationType":3,"description":"<h2>Job introduction</h2>Job Title: Business Support OfficerA bit about us:Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do. Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyoneTargeted Services for Young People are looking to recruit an enthusiastic, passionate and motivated Business Support Officer to support our work with young people and ChildrenThe Role: <ul>\n<li>The role of Business Support Officer will mainly focus on reception duties but will also involve entries and queries across multiple database systems, and electronic room bookings. Therefore, a desire to learn is essential</li>\n<li>As the Business Support Officer you will be required to maintain up to date records on corporate systems</li>\n<li>Within the role of the Business Support Officer you will be required to coordinate committee reports and provide appropriate guidance to senior managers</li>\n<li>As the Business Support Officer you will provide regular budgetary statistical and other information to Managers and assist teams and managers in the provision of financial protocols for services</li>\n</ul>The role of Business Support Officer will be office based only and will operate on a job share basis and the salary will be pro rata to reflect this.Our offer to you:<ul>\n<li>At least 27 days holiday, plus bank holidays rising to 32 after 5 years’ service (pro rata if part time) - option to purchase further days</li>\n<li>Agile working (Role dependent) - A “Flexibility First” approach to Agile working where flexibility is the norm rather than the exception</li>\n<li>Part of the Local Government Pension scheme – option to join the AVC scheme</li>\n<li>Progression - opportunities and training through a wide range of high quality learning</li>\n<li>Health and Wellbeing - offer including Employee assistance programme</li>\n<li>Cycle to Work and Travel Pass Schemes </li>\n<li>Drive Time – a salary sacrifice car lease scheme</li>\n<li>Family friendly policies with enhanced leave </li>\n<li>Discounted Gym Memberships </li>\n<li>Employee Volunteering Scheme </li>\n<li>Medicash </li>\n</ul>Next steps: Closing date: midnight Tuesday 13th May 2025.We reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.If you would like any further information or an informal discussion, please contact Lyndsey Taggart on 07596 044639 or lyndsey.taggart@liverpool.gov.ukWatch our recruitment video and see what life is like working at Liverpool City Council. Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role. If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at <a href=\"mailto:recruitment@liverpool.gov.uk\">recruitment@liverpool.gov.uk</a>.Although we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. Please ensure you complete your full profile, work and education history in Tribepad. ","shortDescription":"","salaryDescription":"£26409 - £30060","publishDate":"2025-04-28T23:00:00.000Z","expirationDate":"2025-05-13T22:59:59.000Z","logoUri":"https://www.lgjobs.com/logos/logos/2a60fbbf-35cc-49f3-8610-49ba352ce38f.png","score":2165.1807,"featured":false,"enhanced":false},{"id":"47e1787f-d760-421f-837e-29775e4c0788","title":"Travel Support Officer","employer":"Knowsley Council","department":"","location":"Nutgrove Villa, Westmorland Road, Huyton , Knowsley , L36 6GA, Hybrid Working","locationType":2,"description":"Knowsley Council is an award winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024. Come join us and be part of our success.\nKnowsley Council’s Travel and Travel Support Service are looking to recruit two Travel Support Officers.  The role will require you to implement and develop a structured Independent Travel Training process, enabling young people and adults with a range of special needs and disabilities to live more independently and to encourage and learn skills to be able to walk and use public transport to various destinations. In this role, you'll assist in developing and building a new Independent Travel Training programme and support the Senior Travel Support Officer and Transport in the day to day delivery of the home to school/adult transport service. Full training will be provided but is desirable for candidates to have a background working with children/adults with additional needs. In role we are looking for someone who can/has – \n<ul>\n<li>To work closely with a wide range of service users, families and carers with a person-centred approach.</li>\n<li>To work closely with internal and external agencies.</li>\n<li>To assist in the day to day running of transport services and monitoring providers.</li>\n<li>To support the planning, co-ordination and delivery of travel training.</li>\n<li>To assist in the design, delivery and evaluation of training programmes, improving outcomes for service users. </li>\n<li>To ensure individual learner needs are identified and met at all times using a personalised to delivery. </li>\n<li>To fully complete relevant assessment processes to evidence service user learning. </li>\n<li>Assess the extent to which service users have moved to making their own travel arrangements to empower them to lead more independent lives.  </li>\n<li>Evaluate service users </li>\n<li>To ensure that Health and Safety legislation is adhered to and to undertake regular risk assessments. </li>\n<li>Maintain detailed, accurate up to date records. </li>\n<li>Report performance for management of key performance indicators. </li>\n<li>Knowledge of Knowsley the borough and local transport links. </li>\n<li>The posts will require candidates to work between 8am and 5pm with a flexible approach. Occasionally these hours could changes based on service users' needs, but this would be minimal due to most of the travel being locally and with Merseyside</li>\n</ul>\nCandidates should be experienced in the use of software packages for example Outlook, Word & Excel as well as being able to extract information from the internet. \nAt Knowsley Council we will consider requests for flexible working. For most roles, the following types of flexibility are usually possible: flexible hours, working from home, compressed hours, part-time.\nWe promote applications from all sections of the community, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their underrepresentation in our workforce.\nWe reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants.\nAt Knowsley we value our applicants and want them to feel well-informed and welcomed. If you have any questions about this specific job role or what it is like to work at Knowsley, please contact: Andrew Nimmo on Tel: 07810053380 or andrew.nimmo@knowsley.gov.uk \nIf you are interested in this vacancy, please upload your CV along with a supporting statement as one document in PDF or Word format. Your CV and supporting statement should be tailored to reflect the competencies within the person specification.\nPlease note if a CV and supporting statement does not reflect the person specification it is unlikely to be shortlisted.","shortDescription":"","salaryDescription":"£31,067 to £32,654 per annum","publishDate":"2025-04-30T11:51:00.000Z","expirationDate":"2025-05-14T22:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/b5e58b49-e117-453a-83fb-3eb19d652d00.jpg","score":2131.8845,"featured":false,"enhanced":false},{"id":"6984c6cf-f2a6-42a6-b713-d70e411496d5","title":"Business Support Officer","employer":"Sefton Metropolitan Borough Council","department":"","location":"Magdalen House","locationType":3,"description":"Sefton Council’s Public Health team is seeking to recruit a Business Support Officer with strong administrative skills and a real commitment to support our work improving health and wellbeing in Sefton.\nWe’re looking for a proactive and highly organised person to join our friendly team who are committed to developing our people. This is a great opportunity for someone who enjoys variety in their day and takes pride in keeping things running smoothly behind the scenes. From diary management and minute-taking to data entry and event coordination, you’ll play a vital role in supporting the team’s busy schedule and ensuring everything is delivered on time and to a high standard.\nYou’ll need to be confident in managing your own workload, often working independently to juggle competing priorities and meet deadlines. Strong organisational and prioritisation skills are essential, as you’ll be handling a range of tasks – from preparing meeting papers and maintaining accurate records to supporting public engagement activities and responding to information requests. You’ll also collaborate with colleagues across the wider council to support the delivery of key public health objectives.\nWe’re looking for someone who is detail-focused, calm under pressure, and able to work both independently and as part of a team. You’ll be a strong communicator, comfortable using Microsoft Office and other admin systems, and motivated by the chance to contribute to work that makes a real difference in the community. If that sounds like you, we’d love to hear from you.\nFor further information or an informal discussion about the role, please contact.\nHelen O’ Reilly on <a href=\"mailto:Helen.Oreilly@sefton.gov.uk\">Helen.Oreilly@sefton.gov.uk</a>\nThe closing date for applications is Monday 5th May 2025 and interviews will be held in person on Tuesday 27th May 2025 .\n ","shortDescription":"","salaryDescription":"Grade F, SCP 12 - 19, £27,711 to £31,067 per annum (pro-rata)","publishDate":"2025-04-17T13:17:00.000Z","expirationDate":"2025-05-05T22:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/43cabfb9-e7db-4de9-81b6-7bb2042ac957.png","score":2090.687,"featured":false,"enhanced":false},{"id":"5f6c531f-c286-4370-93ab-4fbf92ded952","title":"Premises Officer (Caretaker)","employer":"Sefton Metropolitan Borough Council","department":"Sefton Metropolitan Borough Council Schools","location":"St Jerome's Catholic Primary School","locationType":3,"description":"The Governors of St. Jerome's Catholic Primary School are looking to appoint a skilled, committed, reliable, self-motivated Premises Officer to join our hardworking team. 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Customer Service Officer (Tolls) job vacancies in Wallasey

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125
Customer Service Officer (Tolls) job vacancies in Wallasey

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Customer Service Advisor

Liverpool City Council

£26409 - £30060

Liverpool (On-Site)

Posted 9 days ago

Closing in 3 days

Targeted Services Officer

Liverpool City Council

£34314 - £38626

Edge Hill Customer Focus Centre, Wavertree Road, Liverpool (On-Site)

Posted 10 days ago

Closing in 3 days

Targeted Services Officer

Liverpool City Council

£34314 - £38626

Edge Hill Customer Focus Centre, Wavertree Road, Liverpool (On-Site)

Posted 10 days ago

Fleet and Transport Services Officer

Liverpool City Council

£26,409 - £30,060

Newton Road Depot, Liverpool (On-Site)

Posted 5 days ago

Closing in 4 days

Senior IT Service Officer

Liverpool City Region Combined Authority

£35,435 - £41,646 plus out of hours rota allowance

No 1 Mann Island, Liverpool (Hybrid)

Posted 10 days ago

Strategic Head of Transactional Services

Liverpool City Council

£82730 - £86963

Cunard Building, Water Street, Liverpool (On-Site)

Posted 17 days ago

Social Worker - Permanence Service

Liverpool City Council

£39513 - £44711

Cunard Building, Water Street, Liverpool (On-Site)

Posted 19 days ago

Head of Service: Safeguarding

Wirral Metropolitan Borough Council

£75,244 to £78,589

Wirral, Mallory, 2 Alice Ker Square, Hybrid Working (Hybrid)

Posted 6 days ago

Social Worker - Assessment or Safeguarding Service

Liverpool City Council

£39513 - £44711

Cunard Building, Water Street, Liverpool (On-Site)

Posted 19 days ago

Development Officer

Sefton Metropolitan Borough Council

Grade F, SCP 12 - 19, £27,711 to £31,067 per annum (pro-rata)

Litherland Sports Park, Boundary Road, Delivery across Sefton (On-Site)

Posted 20 days ago

Patrol and Response Officer

Liverpool City Council

£30,060 - £34,314

Cunard Building, Water Street, Liverpool (On-Site)

Posted 3 days ago

Closing today

School Support Service Administration Assistant

Sefton Metropolitan Borough Council

Grade E SCP 7-11, £25,584 - 27,269 Pro Rata

Sefton Metropolitan Borough Council, Magdalen House (On-Site)

Posted 10 days ago

Closing today

Community Safety Officer

Wirral Metropolitan Borough Council

£27,711 - £30,060 per annum plus additional enhancements for shift work at circa £6,557-£7,110* per annum depending on Pay Spinal Column Point and plus further enhancements for working Bank Holiday(s).

Wirral (Hybrid)

Posted 18 days ago

Senior Manager - Waste and Environmental Services

Wirral Metropolitan Borough Council

£59,730 - £62,814 plus benefits.

Mallory, 2 Alice Ker Square (Hybrid)

Posted 3 days ago

Closing in 1 day

Health and Social Care Worker (Adult Provider Services)

Knowsley Council

£24,790 to £25,183 per annum

Borough Wide (On-Site)

Posted 20 days ago

Senior Travel Support Officer

Knowsley Council

£36,124 - £37,938 per annum

Hybrid Working, Huyton Municipal, Municipal Buildings, Archway Road, Huyton, Knowsley, L36 9UX (Hybrid)

Posted 9 days ago

Business Support Officer

Liverpool City Council

£26409 - £30060

Edge Hill Customer Focus Centre (On-Site)

Posted 5 days ago

Travel Support Officer

Knowsley Council

£31,067 to £32,654 per annum

Nutgrove Villa, Westmorland Road, Huyton , Knowsley , L36 6GA, Hybrid Working (Hybrid)

Posted 4 days ago

Closing in 1 day

Business Support Officer

Sefton Metropolitan Borough Council

Grade F, SCP 12 - 19, £27,711 to £31,067 per annum (pro-rata)

Magdalen House (On-Site)

Posted 17 days ago

Premises Officer (Caretaker)

Sefton Metropolitan Borough Council Schools

Grade D (SCP 5-6) £25,583 - 25,989 Pro Rata

St Jerome's Catholic Primary School (On-Site)

Posted 3 days ago

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125 Customer Service Officer (Tolls) job vacancies in Wallasey

Job alerts

Get ahead of new opportunities. Save this search to receive email alerts when employers post similar jobs.

Customer Service Advisor

Targeted Services Officer

Targeted Services Officer

Fleet and Transport Services Officer

Senior IT Service Officer

Strategic Head of Transactional Services

Social Worker - Permanence Service

Head of Service: Safeguarding

Social Worker - Assessment or Safeguarding Service

Development Officer

Patrol and Response Officer

School Support Service Administration Assistant

Community Safety Officer

Senior Manager - Waste and Environmental Services

Health and Social Care Worker (Adult Provider Services)

Senior Travel Support Officer

Business Support Officer

Travel Support Officer

Business Support Officer

Premises Officer (Caretaker)

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125
Customer Service Officer (Tolls) job vacancies in Wallasey