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Are you a seasoned legal professional with a passion for property law and public service?We are looking for an experienced Senior Property and Projects Lawyer to join our Legal Services team and play a pivotal role in shaping the future of our borough.This is a high-impact position advising on complex legal matters across the Council’s commercial, residential, and community property portfolios. You will also provide strategic legal support on major development and regeneration projects, working with limited supervision and in close collaboration with senior officers and multidisciplinary teams.You will be responsible for leading on high-value and complex property transactions including acquisitions, disposals, leases, licences, and development agreements, along with:Acting as the Council’s principal legal negotiator in commercial property and development projects.Providing legal advice on regeneration initiatives, infrastructure agreements, and land rights.Drafting and negotiating robust legal documentation to protect the Council’s interests.Supporting corporate governance and attend committee meetings as legal advisor.Mentoring junior legal staff and contributing to the continuous improvement of legal service.To excel in this role it is essential that you are a Qualified Solicitor, Barrister, or Fellow of CILEx with a current or eligible practising certificate, have a minimum 5 years’ post-qualification experience, as well as having:Strong expertise in land and property law, including commercial landlord and tenant matters.Proven track record in complex negotiations and legal drafting.Excellent communication skills and ability to advise senior stakeholders.In addition you will be competent in managing a varied caseload independently.Experience in planning law, commercial contracts, procurement, company or charity law would be desirable along with an understanding of corporate governance and the role of elected members.This is a unique opportunity to make a meaningful impact in local government while advancing your legal career. You will be part of a supportive team committed to excellence, innovation, and public service.For an informal discussion about the role please contact Mildred Pountney, Principal Solicitor (Property and Projects) 01233 330265 Click to view a <a href="https://www.ashford.gov.uk/media/cstdrhlk/7144a-senior-property-and-projects-lawyer-oct-2025.doc" target="_blank">Job Description </a>When applying - Please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email <a href="mailto:recruitment@ashford.gov.uk" target="_blank">recruitment@ashford.gov.uk</a>Hybrid Working - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development.With devolution news and talks evolving across the country for local authorities, we understand that there may be some uncertainty for those currently serving within the sector. Although Kent and Medway have not been included in the Devolution Priority Programme, discussions continue in this area. Kent, Medway and all District and Borough Councils in the Southeast will continue to work closely with each other to deliver vital services to our communities. This is an exciting, but stable time to join our organisation.Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provideWe welcome applications form the Armed Forces Community





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Ashford Borough Council

Senior Property and Projects Lawyer

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Please apply online via the link provided.



About the Role
Due to internal promotion, we have an opportunity for two full time Senior Planning Officers to join our Development Management team on a permanent contract. One post within the householders/others team and the other within the Large Majors team.
‘Development Management’ is the ‘coal face’ of the planning service, part of the Regeneration and Place Directorate.&nbsp; There are three teams, ‘large majors’, ‘major/minors’ and ‘householders/others’ teams handling planning applications, appeals and associated work.&nbsp; The wider team incorporates an Enforcement, Heritage, Landscape and Trees, together with technical support.&nbsp; There are close working relationships with Building Control, Planning Policy, s106/CIL team, Economic Development &amp; Legal Services. The validation of planning applications is undertaken by Mid Kent Planning Services which is shared with Swale Borough Council.
As a Senior Planning Officer in the householders/others team, you will be determining a wide range of applications, including householder, adverts, change of use, breaches, telecommunications, discharge of conditions and Certificates of Lawfulness in an area experiencing one of the highest number of applications in Kent.&nbsp; This will involve liaising with internal and external stakeholders, applicants, agents, Councillors and others involved in the planning process.&nbsp; Attendance at planning committee would be required, when necessary, the committee meets once a month and meetings take place in the evening, at Maidstone’s Town Hall.&nbsp; You will be in a position to offer supervisory support and training to junior members of staff with some signing off powers to support the Team Leader as required and depending on experience.&nbsp;
As a Senior Planning Officer in the large major’s team, you will be determining a wide range of applications, these will include schemes for larger than 50 dwellings, major commercial schemes, corporate projects and submission of details, legal agreements and other associated applications.&nbsp; There will the opportunity to be involved and shadow principal planning officers in the local plan allocated garden settlement schemes and large major schemes.&nbsp; This will involve liaising with internal and external stakeholders, applicants, agents, Councillors and others involved in the planning process.&nbsp; Attendance at planning committee would be required, when necessary, the committee meets once a month and meetings take place in the evening, at Maidstone’s Town Hall.&nbsp;
These roles are being offered on a 37 hour week, with office based working at least two days per week with flexible home working on an agreed basis as part of the Council’s approach to offer employees a range of flexible working opportunities.
About Maidstone Borough Council 
Maidstone Borough Council is a confident organisation with ambition and aspirations to deliver high quality services to our residents and local businesses. We strive to make the borough an attractive place for all and secure a successful economy. We continue to build on our strengths - assets, knowledge and expertise and our track record for innovation and improvement to create a financially sustainable future so that we can continue with our undiminished plans.
We will only achieve the results we are aiming for through the talents and hard work of all our people. You are encouraged to become part of our vision and in return you can expect support, training, and fair reward from us. We will give you the opportunity to develop the skills to do your job well and create a positive working environment where your ideas about improving how we do things are valued and we manage the changes needed for new ways of working well.
Our Offer:
A range of benefits including:
<ul>
<li>Highly flexible hybrid working opportunities</li>
<li>7am to 7pm flexi time to suit personal circumstances for most roles</li>
<li>Generous holiday entitlement which increases after 5 years LG service plus bank holidays with the option to buy additional leave.</li>
<li>Additional 3 days leave given to enable a close down of the offices between Christmas and New year.</li>
<li>Free parking</li>
<li>Range of flexible working opportunities to accommodate people’s home/work life balance including compressed hours, 9-day fortnight, part time.</li>
<li>Invitations to staff events to celebrate success and support wellbeing that include holistic therapies and outdoor activities</li>
<li>Employee Assistance Programme which provides confidential &amp; independent information and access to counsellors</li>
<li>Local Government Pension Scheme (LGPS) with valuable life cover and financial protection for your family.</li>
<li>Life Assurance – three times your annual salary (for members of the LGPS)</li>
<li>Season Ticket Loan - to help with the cost of your rail/ bus journey, to &amp; from work</li>
<li>Lease car salary sacrifice scheme allowing you to lease a brand-new car.&nbsp; The monthly fee includes insurance, servicing and road tax.</li>
<li>Annual flu vaccine</li>
<li>Cycle to work scheme</li>
<li>Staff benefits discounts on leisure, eating out, holidays and shopping</li>
<li>Excellent learning and career opportunities for committed individuals</li>
<li>A professional fee payment, if required for the role</li>
</ul>
About You:
For both positions we are looking for a strong team player, with enthusiasm and a real desire to make further improvement happen and take initiative.&nbsp;
You will have a degree in a relevant subject, or the equivalent, with experience of dealing with planning applications, planning enforcement and/or appeals.
You will also have self-organisation and strong IT skills and be able to meet deadlines. For this post you will need to have a keen customer focus and have experience working with members of the public as well as excellent written and verbal communication.&nbsp;
You will require a valid UK driving licence and the ability to travel around the borough to visit sites as required.
Selection Process: 
Following the submission of your application form, it will be reviewed by the recruiting managers. Those that are successful in securing an interview can expect a job specific interview assessment, followed by an interview.
To apply for the position please click on the apply link above and&nbsp;complete the online application form or apply by phone on 01622 602555.
If you would like to be considered for both positions, please state this clearly in your application – you need only complete one application form.
Maidstone Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employee and volunteers to share this commitment.
If you would like to discuss these opportunities, please contact:
For the ‘Householder/Others’ position please contact Diane Chaplin, Householder Team Leader (Development Management) on 01622 602070 or email <a href="mailto:dianechaplin@maidstone.gov.uk" target="_blank">dianechaplin@maidstone.gov.uk</a>
Or for the ‘Large Majors’ position please contact Rachael Elliott, Major Planning Applications Manager (Development Management) on 01622 602466 or email <a href="mailto:rachaelelliott@maidstone.gov.uk" target="_blank">rachaelelliott@maidstone.gov.uk</a>
Closing Date: 23rd November 2025
Interview Date: w/c 1st December 2025

Senior Planning Officer

Our Border Control Facility on the Sevington site, near junction 10A of the M20 provides the customs and transit checks required for hauliers following Brexit.The services at the Border Control Facility are being delivered through functional teams covering 24 hour and 7 day week pattern of operation and we are looking for an officer to manage assigned staff in the service.You will have extensive experience in food control as you will be responsible for acting as lead signatory for fishery products and composite goods along with:Conducting Official Controls including carrying out checks on imports of products of animal origin and high risk food not of animal origin. Undertaking checks of organic food, illegal unreported and unregulated fishing, animal composites and other relevant controlled goods. Managing assigned staff within the service and take lead responsibility for aspects of Border Control Post work.To make an effective contribution to the development and achievement of the Ashford Border BCP health protection and business objectives it is essential that you have MSc, Degree or Diploma in Environmental Health and Certificate of Registration with the Environmental Health Registration Board EHRB (CIEH).In addition you will have extensive enforcement experience covering a wide range of food areas including inspection of premises, monitoring and food sampling plus prosecution experience, along with experience in:Operational and/or technical lead role within a food related service Managing of people &amp;/or and resources including performance managementAs an employee of Ashford Borough Council you will have the opportunity to work with other environmental health professionals across the organisation to broaden your experience. For an informal discussion about this role please contact Karis Valli on 01233 330204. Click to view a <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ashford.gov.uk%2Fmedia%2Fadxitemo%2F7039a-7040a-7041a-7042a-principal-port-health-officer-oct-2025.docx&amp;data=05%7C02%7CJudy.janson%40ashford.gov.uk%7C3d54f56ed43648884adc08de0bdaecb0%7C66a338a5cfb74d1e9354d346e02c3a75%7C0%7C0%7C638961232207110285%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=JtIfR1Qpx33Vw4fd%2BAf3Xl3OQacXwD%2FmUWujj0GKVvU%3D&amp;reserved=0" target="_blank">Job Description</a>We can offer VISA certificates of sponsorship for this role. Please contact <a href="mailto:recruitment@ashford.gov.uk" target="_blank">recruitment@ashford.gov.uk</a> for more information.When Applying: Please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email <a href="mailto:recruitment@ashford.gov.uk" target="_blank">recruitment@ashford.gov.uk</a>Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development.Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provideWe welcome applications form the Armed Forces CommunityWhen submitting an application form - Please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email <a href="mailto:recruitment@ashford.gov.uk" target="_blank">recruitment@ashford.gov.uk</a>Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provideWe welcome applications form the Armed Forces Community<ul></ul>

Principal Port Health Officer

Medway Council are looking to recruit an Independent Person to provide advice and assistance on Councillor Conduct matters. The Independent Person is an integral part of the Councillor Conduct process, as well as promoting high standards of behaviour by local politicians the successful candidate will be asked to advice the Council on the best course of action where concerns have been raised. The successful candidate will be able to advise in a fair and impartial manner and be able to express their opinions in a format which is clear and easily accessible to officers, elected members and the wider public. The role of Independent Persons in local government is crucial for maintaining high standards of conduct and ensuring ethical behaviour among elected and co-opted members. They assist in the complaint’s procedures, provide advice on the dismissal of statutory officers, and offer an external perspective on conduct issues. Independent Persons are expected to have strong communication skills, integrity, and a commitment to public service.Independent Persons are not employees of the council but hold a statutory office, ensuring their impartiality and independence in their roles.Important InformationIf you would like to have an informal discussion with the recruiting managers call Bhupinder Gill on 01634 332133 or Vicky Nutley on 01634 332298 Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. We reserve the right to close this vacancy at any time prior to the closing date.





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Medway Council

This is Medway

Independent Person for Standards Committee

An exciting opportunity has arisen for a Family Solutions Practitioner.Family Solutions work holistically with families with multiple and complex needs and children to enable them to see their strengths and build upon these to make positive changes to their lives. This will be achieved through the providing both practical and specialist advice to the family as well as acting as a lead co-ordinator for any additional support services. The Family Solutions Practitioner will undertake assessments with the family and formulate a plan of intervention with the support of relevant partner agencies which will give the child and their family every opportunity to address the identified difficulties with a positive outcome. The role will also include facilitating groups for children and their families.For an insight into what Family Solutions has to offer, please view this<a href="https://www.youtube.com/watch?v=Hk7j69Krc0c" target="_blank"> video</a><h4>About You:</h4><ul><li>You will hold a recognised Level 4 or equivalent qualification and have professional work background relevant to the job you are applying for such as early years/family support/youth work/health/education</li><li>Be passionate about changing outcomes for children and young people</li><li>Have good communication skills to engage children and young people and their families</li><li>Have the ability to maintain accurate and update records in line with GDPR and legislations effective case management. You will be respectful and able to build positive relationships in all aspects of the role</li><li>Have knowledge of safeguarding and relevant legislation</li><li>Experience of working in a multi agency environment</li><li>It is preferable that you hold a full driving licence and have access to a vehicle for work purposes.</li></ul><h4>In return we offer you:</h4><ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>MedPay – opportunity for pay progression</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li><li>The Government has introduced new ways of supporting parents with childcare costs. Further details are available here: - <a href="https://www.childcarechoices.gov.uk/" target="_blank">https://www.childcarechoices.gov.uk/</a></li></ul><h4>Career Progression Framework</h4>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.Family Solutions are seeking a Family Solutions Practitioner to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.For an informal conversation about this role, please contact Nikki Lloyd, Group Manager on 01634 338847 or 07736924078 or Michelle Williams on 01634 335633This post is subject to an enhanced children's DBS<h4>Our Organisation</h4>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in. <h4>Important Information</h4>Applicants must be able to demonstrate all essential requirements as listed in the job profile<h5>Equal Opportunities Commitment Statement</h5>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing dateIf you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.





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Family Solutions Practitioner

Are you passionate about working with young people and skilled in delivering engaging climbing activities? Strood Youth Centre is looking for a dedicated Climbing Instructor to lead safe, inclusive and exciting sessions that support young people’s development.As part of Medway Council’s Early Help and Targeted Services, you’ll work closely with youth workers to create a welcoming and supportive environment. You’ll be responsible for planning and delivering climbing activities in line with national guidance, completing risk assessments, and ensuring safeguarding is at the heart of everything you do.<h4>We’re looking for someone who:</h4><ul><li>Holds a recognised climbing instruction qualification</li><li>Has experience working with young people, including those with additional needs</li><li>Can lead sessions confidently and adapt to the needs of the group</li><li>Is committed to promoting young people’s voices and wellbeing</li></ul>This is a flexible role, with sessions typically held in the evenings and occasional weekends or school holidays. You’ll be based at Strood Youth Centre but may work across other Medway locations as needed.If you’re enthusiastic, reliable and ready to make a difference, we’d love to hear from you.<h4>Our organisation:</h4>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.<h4>Important Information</h4>Applicants must be able to demonstrate all essential requirements as listed in the job profile<h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.





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Climbing Instructor

A vacancy has arisen for a Social Worker to join the Kinship and Post Order Support Team. This is an exciting time to join the team and we are seeking a child focused social worker to join us in our improvement journey.The successful applicant will work with connected carers and special guardianship applicants with an emphasis on assessment work, developing support plans as well as developing our support services for Special Guardians. A large proportion of the work within the team is undertaking court directed assessments of friends and families when alternative care plans are being considered for children. This is an exciting yet challenging and complex area of social work. We are looking for experienced professionals who have good knowledge of working within a kinship carers team, a professional who has dynamism to manage a varied case load.If you are passionate and committed to improving the lives and opportunities of children and young people and can ensure that children are at the centre of the work that you do; then we would like to hear from you. Please contact George Layzell Service Manager via email on <a href="mailto:george.layzell@medway.gov.uk" target="_blank">george.layzell@medway.gov.uk</a> to arrange an informal discussion about this role.<h4>In return we offer you</h4><ul><li>Essential Car User allowance or access to a lease car</li><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li><li>The Government has introduced new ways of supporting parents with childcare costs. Further details are available here: - <a href="https://www.childcarechoices.gov.uk/" target="_blank">https://www.childcarechoices.gov.uk/</a></li></ul><h4>Our organisation</h4>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.<h4>Important Information</h4>Applicants must be able to demonstrate all essential requirements as listed in the job profile<h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.





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Social Worker - Kinship and Post Order Support Team (Fostering)

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We are recruiting Social Workers with a range of different skills and experience.&nbsp;
Roles are available in East Kent, and we operate in a hybrid model of office-based working and working from home to meet the needs of the service. &nbsp;
£3000 Golden Hello payment to all new joiners (subject to criteria) and service related payments following continuous service. &nbsp;
About Us&nbsp;
This is an exciting opportunity to join our Whitstable Community Team as we enhance our locality working practice and put the person and good practice at the heart of what we do.&nbsp;
We work with adults with a range of care and support needs placing individuals at the centre of their support. You will undertake work of varying levels of complexity including, Care Act Assessments, Mental Capacity Act (MCA) Assessments, Court of Protection applications and s42 safeguarding enquiries.&nbsp;
Our social care interventions are structured around the three pillars of excellent practice, exceptional innovation, and meaningful measures. Therefore, our work is orientated around building relationships with the individual their families and carers. We engage with communities early on to help people feel empowered to find trusted help and support locally from a range of sources.&nbsp;
About You
We welcome applications from experienced and newly qualified Social Workers, all of whom can demonstrate capability of practice in accordance with current professional standards, legislative and policy frameworks.&nbsp;
You will hold a registration with Social Work England.&nbsp;
You will have a high level of literacy and communication skills, both verbal and written.&nbsp;
We are looking for future employees who have a positive, forward-thinking attitude. Using strengths-based practice with individuals which is built around their desired outcomes and goals. Our teams are imaginative, locally focused and flexible and we are searching for registered practitioners with a like-minded approach, working collaboratively as part of a team.&nbsp;
This role is subject to holding a Full UK Driving Licence – The Council is committed to making reasonable adjustments so whilst this job requires the jobholder to drive your application will still be considered if you are unable to drive due to a disability.
Our Support Offer&nbsp;
In return, we offer an attractive benefits package and a commitment to ensuring that you achieve a healthy work life balance and opportunities for flexible working arrangements that meet business need.&nbsp;
We offer generous market premium payments (subject to eligibility). You will also be entitled to a generous annual leave allowance and the local government pension scheme.&nbsp;
You will have excellent opportunities for professional development with access to our social care academy, progression routes and our newly launched practice framework.&nbsp;
We will support you to consolidate your skills and knowledge, assisting you to develop areas of specialist practice development such as Approved Mental Health Professional Training, Best Interest Assessor Training and Practice Educator training.&nbsp;
You will receive regular professional supervision and have the opportunity to critically reflect on your practice. You will be supported to develop your practice and progress your career.&nbsp;
We are increasingly accessible to the public outside of traditional office hours, as we move towards an 8 am to 8 pm, 7 days a week service to ensure service needs are met.&nbsp;
This post is subject to an Enhanced Disclosure application to the Disclosure and Barring service and registration as a qualified Social Worker with Social Work England.
This role is subject to holding a Full UK Driving Licence – The Council is committed to making reasonable adjustments so whilst this job requires the jobholder to drive your application will still be considered if you are unable to drive due to a disability.”
This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.
We also welcome applications from experienced registered nurses and occupational therapists with relevant experience into our Community Practitioner roles. &nbsp;If you hold a registration with a professional body (Social Work England, HCPC, Nursing and Midwifery Council) and would like to know more about these opportunities please contact Liz Hopkins at&nbsp;<a href="mailto:elizabeth.hopkins@kent.gov.uk" target="_blank">elizabeth.hopkins@kent.gov.uk</a>&nbsp;or on 03000 412647.
Contact Details&nbsp;


For more information on this role, please contact :
Liz Hopkins<a href="mailto:elizabeth.hopkins@kent.gov.uk" target="_blank">&nbsp;elizabeth.hopkins@kent.gov.uk</a>&nbsp;
03000 412647

Community Social Worker

Are you passionate about improving school attendance and ensuring every child receives their full educational entitlement? Medway Council is seeking a dedicated and proactive Attendance Officer to join our dynamic Attendance Team.About the RoleAs an Attendance Officer, you will:<ul><li>Liaise with families, schools, and partner agencies to promote regular school attendance and ensure children receive their full educational entitlement.</li><li>Support schools in improving attendance through advice, guidance, and enforcement, including statutory responsibilities such as issuing penalty notices and preparing cases for court proceedings.</li><li>Deliver elements of Medway’s traded attendance service, providing bespoke support to schools and academies to improve attendance outcomes.</li><li>Conduct home visits and collaborate with stakeholders to ensure access to full-time education.</li><li>Uphold safeguarding responsibilities and contribute to the delivery of a high-quality, compliant attendance service.</li></ul>What We’re Looking ForWe’re seeking someone who is:<ul><li>Qualified in education or a related field, with a full driving licence and access to a vehicle.</li><li>Knowledgeable about school attendance legislation, safeguarding frameworks, and the challenges faced by vulnerable learners.</li><li>Experienced in working with children, families, and education settings, with strong IT and communication skills.</li><li>Resilient and organised, with a solution-focused mindset and the ability to work independently and collaboratively.</li></ul>Why Join Us?<ul><li>Hybrid working with flexibility across council offices, family hubs, and community settings.</li><li>Supportive team environment with opportunities for professional development.</li><li>Meaningful work that directly impacts the lives of children and families in Medway.</li><li>Commitment to values aligned with the One Medway Council Plan and our core behaviours.</li></ul>Ready to Apply?If you're ready to take on a rewarding role that makes a real difference, we’d love to hear from you.For an informal discussion about the role, please contact Christine Clarke or Nina Malone 01634 337310Interview date: Wednesday 10 December 2025In return we will offer you: <ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li></ul>Our organisation:Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.Important Information-Applicants must be able to demonstrate all essential requirements as listed in the job profileEqual Opportunities Commitment StatementMedway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.<ul></ul>

Attendance Officer

Are you ready to take on a role making a significant impact to the future of Medway Council and it’s residents? We have an exciting opportunity for a Policy Officer to join the new Policy and Partnerships department that will guide Medway Council through a pivotal period of transition under local government reorganisation and wider public sector reform.This role will support a range of policy projects across the Council directorates in areas including, but not limited to:<ul><li>Transportation</li><li>Waste Management and Environmental Services</li><li>Children’s Services</li><li>Health and Social Care</li><li>Corporate services (including local government reform and devolution)</li></ul>Political Restriction: The post is politically restricted in accordance with the Local Government and Housing Act 1989, as amended by the Local Democracy, Economic Development and Construction Act 2009. Staff are obliged to observe the restrictions on political activity as detailed under this legislation. Key responsibilities:<ul><li>Lead policy development: Develop and support complex policy initiatives, ensuring Medway Council's voice is heard at the government level. Provide expert advice to senior leaders and elected members. </li><li>Project management: Prepare programmes and projects, ensuring timely delivery and achievement of objectives.</li><li>Policy documentation: Assist in producing comprehensive briefing papers and policy documents, facilitating the publication of guidance and reports.</li><li>Stakeholder engagement: Collaborate with a diverse range of internal and external stakeholders, including Members, Corporate Management Team, external partners, and residents.</li></ul>The people we are looking for:We are looking for an experienced policy or project professional, preferably from within the public sector with a track record in designing and developing policies and change programmes that have brought about a successful change or outcome. The successful candidate will thrive in a varied and fast paced environment and be able to able to multi-task and work under pressure. You will need be an excellent communicator with highly developed organisational and project management skills.Interested? For an informal discussion about the role, please contact Sharon Spicer, Principal Policy Officer: <a href="mailto:sharon.spicer@medway.gov.uk" target="_blank">sharon.spicer@medway.gov.uk</a>The Successful post holder will be subject to a standard DBS check. Interviews will be held in person at Gun Wharf w/c 15 December 2025Finance and Business Improvement are seeking a Policy Officer to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





<ul></ul>

Policy Officer

Are you passionate about driving inclusive practice and improving outcomes for children and young people with SEND? We are seeking a dynamic and experienced Area Inclusion Lead (Team Manager) to join our Inclusion and SEND service. This is a pivotal leadership role, offering the opportunity to shape service delivery, support staff development, and influence strategic decision-making across Medway.About the RoleAs Area Inclusion Lead, you will lead a SEND team of professionals delivering high-quality support to children, young people and families. You will oversee operational activities related to EHC plans, annual reviews, phase transfers and school placements, manage performance, and ensure compliance with statutory responsibilities. You’ll work closely with multi-agency partners, educators, and families to promote inclusion, resilience and wellbeing.Key Responsibilities<ul><li>Lead and manage a team of case-holding staff, ensuring high standards of professional practice and accountability.</li><li>Oversee SEND statutory processes, including EHCPs and tribunal case preparation.</li><li>Support quality assurance, performance monitoring and service improvement.</li><li>Coordinate multi-agency meetings and ensure effective communication with stakeholders.</li><li>Promote safeguarding, equality, and diversity across all areas of service delivery.</li><li>Use data and ICT systems (e.g. PowerBI, Synergy, Mosaic) to monitor outcomes and inform strategic planning.</li></ul>Person SpecificationQualifications &amp; Professional Development<ul><li>Level 3 or above qualification in Inclusion, SEND or a related field.</li><li>Evidence of ongoing professional development in relevant areas.</li></ul>Knowledge &amp; Expertise<ul><li>Expert understanding of SEND legislation, statutory processes and frameworks (e.g. SEND CoP, Children and Families Act 2014, KCSIE).</li><li>Strong knowledge of SENDIST tribunal processes and case statement preparation.</li><li>Familiarity with inspection frameworks (e.g. Ofsted, CQC, ILACS) and safeguarding protocols.</li><li>Understanding of data protection, performance management and HR procedures.</li></ul>This is a hybrid role and candidates will be required to work from the office 3 times per week.Experience<ul><li>Extensive experience in SEND sector or Education (previous experience in managing LA SEND team preferrable).</li><li>Proven track record of line management, supervision and HR casework.</li><li>Experience in multi-agency coordination and presenting specialist advice.</li><li>Caseload management from assessment to review stages.</li><li>Budget monitoring and experience within a local authority setting.</li></ul>Skills<ul><li>Strong leadership and communication skills, with the ability to influence at a strategic level.</li><li>Commitment to equality, diversity and inclusive practice.</li><li>Ability to analyse complex information and present it clearly to varied audiences.</li><li>Proficiency in ICT systems for data capture and performance monitoring.</li><li>Ability to lead operational delivery and contribute to strategic planning.</li></ul>Why Join Us?<ul><li>Be part of a forward-thinking team committed to inclusion and excellence.</li><li>Enjoy flexible hybrid working arrangements.</li><li>Access to ongoing professional development and career progression.</li><li>Make a real difference in the lives of children, young people and families.</li></ul>In return we will offer you: <ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li></ul>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.You can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.Our organisation:Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.Important Information-Applicants must be able to demonstrate all essential requirements as listed in the job profileEqual Opportunities Commitment StatementMedway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.<ul></ul>

Area Inclusion Lead - SEND Team Manager

Medway Adult Education is passionate about supporting adults in Medway to gain skills and qualifications to improve their life chances. The Service offers highly successful part-time courses for adults at its centres in Rochester and Gillingham and several community venues across Medway, in the daytime and evening, with some online classes. The curriculum includes courses for English Speakers of Other Languages (ESOL) in which our learners thrive and make excellent progress.To meet the increased demand for adult education, the Service seeks an ESOL Programme Coordinator (0.8 FTE) to lead a busy, dynamic, and growing department delivering both non-accredited and accredited ESOL qualifications from Entry Level to Level 2. As part of our highly skilled team, you will have the opportunity to make a real difference in our learners’ lives and contribute to our service’s success. You will possess a strong awareness of high-quality inspirational teaching, learning, and assessment, and you will support colleagues in developing and maintaining their professional practices through coaching and mentoring. Successful candidates will have relevant subject-specific ESOL qualifications and expertise such as DTLLS/PGCE/CertEd/Level 5 Diploma in Education &amp; Training.If you have a passion for teaching ESOL and are keen to be part of a forward-thinking education environment, we would love to hear from you!The successful post holder will be subject to a Standard DBS check. Interviews will be held week commencing 1st December 2025If you would like to have an informal discussion with the recruiting manager, please call (Curriculum Leader Fiona Congreave) on 01634 338411 or (Quality and Curriculum Manager Geraldine Burden) on 01634338435Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. The salary you will be offered will be at level A. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. Level specific wording for targeted recruitment: Level A Medway Adult Education are seeking a Programme Coordinator ESOL to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





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Programme Coordinator ESOL

We are currently recruiting Engagement Officers to join our new Engagement Team. This is an exciting opportunity to join a brand new team and work together to strengthen both internal and external engagement within Adult Social Care. The team are responsible for ensuring that we hear and champion the voices of both our internal staff and individuals, families and carers that we work with. We are looking for someone who is dynamic, flexible, friendly, approachable, motivated and has a positive can-do attitude. In this role, you will lead on engagement initiatives, design programmes to enhance engagement and develop new engagement groups and ensure individuals involvement is meaningful and impactful.There is an excellent opportunity to develop and grow the role and look at new and innovative ways in which we can share and develop our engagement work. If you have any queries or would like any more information please contact the recruiting manager Claire Munro Scott, Engagement Manager <a href="mailto:claire.munroscott@medway.gov.uk" target="_blank">claire.munroscott@medway.gov.uk</a> Closing date: Sunday 30th November. We reserve the right to close this vacancy at any time prior to the closing date.In return we will offer you: <ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li></ul>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.You can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.Our organisation:Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.Important Information-Applicants must be able to demonstrate all essential requirements as listed in the job profileEqual Opportunities Commitment StatementMedway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.





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Engagement  Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/1661/Customer_Support_Officer_JDPS_-_Compliance.pdf" target="_blank">Customer_Support_Officer_JDPS_-_Compliance</a></li>
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Please apply online via the link provided below. Please note that we do not accept CV's without a fully completed application form.



Recognised by Best Companies as an outstanding organisation to work for, we have a focus on staff engagement, health &amp; wellbeing and development. We offer a benefits package that includes corporate membership and reward schemes, an Employee Assistance Programme and access to the Local Government Pension Scheme.&nbsp;
We are looking for a full-time Customer Support Officer to work with an empowered and multi-skilled team, where you will provide a professional and efficient first point of contact for a range of council services across all access channels – whether online, through web chat and social media, over the telephone or in person at our Customer Access Point, this is a role full of variety, that has a real impact on all of our service users.&nbsp;
This vacancy has arisen in the Housing part of the team and further information regarding the details of this area can be found in the relevant section of the Job Description. You will process enquiries and applications using technical knowledge, business rules, statutory guidance, policies and internal procedures
You will need to have some recent and relevant experience in a customer service environment and be a competent and confident user of IT. &nbsp; But above all else, if you’ve got the ability to work on your own initiative as well as part of a busy cross functional team, have excellent communication and interpersonal skills, and are passionate about putting our customers first, then we want to hear from you. &nbsp;
For an informal discussion about this role, please contact <a href="mailto:alana.chambers@folkestone-hythe.gov.uk" target="_blank">alana.chambers@folkestone-hythe.gov.uk</a>
The closing date is&nbsp;23:59&nbsp;on&nbsp;26th November 2025.
Interviews are expected to take place in the week commencing 8th December 2025.
Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications.&nbsp;

Folkestone & Hythe District Council

Customer Support Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/1651/Service_Charge_Officer_Job_Description.pdf" target="_blank">Service_Charge_Officer_Job_Description</a></li>
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Please apply online via the link provided below. Please note that we do not accept CV's without a fully completed application form.



Ranked in the Sunday Times as one of the best places to live in the UK, and in Lonely Planet as one of the best places to visit in the world, Folkestone &amp; Hythe is a dynamic and innovative place to live, work and visit.&nbsp; Based in our offices in the heart of Folkestone, you’ll have easy access to transport links including HS1, Folkestone’s regenerated town centre, the seafront and old town creative quarter, and our extraordinary and vibrant landscapes and communities. &nbsp; Recognised by Best Companies as an outstanding organisation to work for, we have a real focus on supporting career development, wellbeing and family friendly initiatives, and a hybrid agile working culture that enables flexible and remote/home working. You can also expect an excellent benefits package that includes corporate membership, discount and salary sacrifice schemes, reimbursement of professional membership fees, up to 31 days holiday and Christmas closure, access to the Local Government Pension Scheme, and much, much more. The role&nbsp; The council have just undertaken an extensive service charge de-pooling project and now need a full-time service charge officer to help shape and deliver this new service. You will become a key member of a small, and experienced service which offers a range of high-quality homeownership and service charge functions.&nbsp; The overall purpose of the role is to ensure that all service charges are accurately calculated and levied against all residents including tenants and other homeowners. You will be the main contact for service charge enquiries both internal and external. The service charge officer will play a key role in improving how service charges are implemented and managed, assisting with ongoing development of any processes and systems. Above all ensuring the residents are at the core of everything that we do.&nbsp;
About You The key qualifications, skills and experience required for this role:&nbsp; Friendly, outgoing, and passionate with the service you deliver. You’ll be an experienced problem solver with an eye for detail. You’ll be able to engage with all residents and staff to resolve any issues, highlighting any areas of improvement along the way.&nbsp; Essential • &nbsp; &nbsp;Experience in managing and maintaining large volumes of data.&nbsp; • &nbsp; &nbsp;The ability to communicate complex issues effectively.&nbsp; • &nbsp; &nbsp;An understanding of the accounting process for service charges. • &nbsp; &nbsp;Impeccable time management skills and the ability to work towards tight deadlines. • &nbsp; &nbsp;Delivering a first-class service to all users.&nbsp; • &nbsp; &nbsp;Excellent communication skills and the ability to work collaboratively and build strong internal and external networks. • &nbsp; &nbsp;Be proactive in developing the service including suggesting changes to policies and procedures when appropriate.&nbsp; Beneficial&nbsp; • &nbsp; &nbsp;Systems experience with Microsoft Excel and NEC housing management system (service charges).&nbsp; • &nbsp; &nbsp;An accountancy qualification or the willingness to work towards.&nbsp; • &nbsp; &nbsp;CIH level 3 or the willingness to work towards. For an informal conversation about the role please contact: Richard Parker <a href="mailto:Richard.Parker@folkestone-hythe.gov.uk" target="_blank">Richard.Parker@folkestone-hythe.gov.uk</a> 01303 853300 The closing date for receipt of completed applications is: 23:59 on 30th November 2025 Interviews will be held week commencing 8th December 2025

Service Charge Officer

This opportunity is currently being offered on a fixed term contract basis of 12 months; however, if budgets allow the contract length may be extended and/or become permanent, though this is not guaranteed. If an internal council employee wishes to apply for this role, a secondment opportunity may be considered (please state this on your application). We are currently recruiting for a Private Sector Housing Technical &amp; Adaptations Officer on a 12-month fixed term contract. This post will be primarily focused on HMO licencing. You will be responsible for the inspection, regulation, and enforcement of Houses in Multiple Occupation under the Housing Act 2004, including the HMO licensing regime and the Housing Health and Safety Rating System (HHSRS). You will work closely with landlords, managing agents, tenants, and other stakeholders to improve housing standards and ensure compliance with legislation. This will include processing of HMO licence applications, renewals, and variations, ensuring all statutory requirements are met.You will be required to Investigate complaints of poor housing conditions and undertake inspections of private sector housing to assess potential hazards under the Housing Health and Safety Rating System (HHSRS). Inspection of HMOs in relation to the Council’s licensing function, management regulations and to assess Housing conditions in relation to the Health and Safety Rating. Prepare letters notices and schedules of work necessary to bring properties up to current statutory and Council standards and take appropriate enforcement action to secure necessary improvements to reduce or remove Category 1 / 2 hazards using the most appropriate legislation. To assist in providing an effective advisory enforcement, and renewal service to fulfil statutory and other obligations in housing and associated legislation. Provide advice to owners, tenants and landlords on property condition, minimum standards and guidance on assistance available in the form of possible grants or loans where appropriate. Serve and monitor compliance with legal notices, and if required, prepare offence case reports. To undertake visits to client’s homes to facilitate the adaptation process with the view to inspection of the property, structural advice about the feasibility of adaptations, advice about the process and timescales involved in applying for grant assistance.To provide technical advice for Housing Adaptations and assist in the management of the Disabled Facilities Grants (DFG) process and all other adaptations funded through the Adaptation Service within Private Sector Housing. To be conversant with the Council’s Housing Policy, develop good links with Housing Colleagues, to be able to advise clients and other professionals of the possible options available in terms of adaptations options, alternative accommodation, funding for shared ownership schemes etc.The successful post holder will be subject to a Standard DBS check. If you would like to have an informal discussion with the recruiting manager, please e-mail Rachel Bell on <a href="mailto:rachel.bell@medway.gov.uk" target="_blank">rachel.bell@medway.gov.uk</a>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. We are seeking a Private Sector Housing Technical &amp; Adaptations Officer to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





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Private Sector Housing Technical & Adaptations Officer

We are currently recruiting for a Private Sector Housing Technical &amp; Adaptations Officer toInvestigate complaints of poor housing conditions and undertake inspections of private sector housing to assess potential hazards under the Housing Health and Safety Rating System (HHSRS). Inspection of HMOs in relation to the Council’s licensing function, management regulations and to assess Housing conditions in relation to the Health and Safety Rating. Prepare letters notices and schedules of work necessary to bring properties up to current statutory and Council standards and take appropriate enforcement action to secure necessary improvements to reduce or remove Category 1 / 2 hazards using the most appropriate legislation. To assist in providing an effective advisory enforcement, and renewal service to fulfil statutory and other obligations in housing and associated legislation. Provide advice to owners, tenants and landlords on property condition, minimum standards and guidance on assistance available in the form of possible grants or loans where appropriate. Serve and monitor compliance with legal notices, and if required, prepare offence case reports. To undertake visits to client’s homes to facilitate the adaptation process with the view to inspection of the property, structural advice about the feasibility of adaptations, advice about the process and timescales involved in applying for grant assistance.To provide technical advice for Housing Adaptations and assist in the management of the Disabled Facilities Grants (DFG) process and all other adaptations funded through the Adaptation Service within Private Sector Housing. To be conversant with the Council’s Housing Policy, develop good links with Housing Colleagues, to be able to advise clients and other professionals of the possible options available in terms of adaptations options, alternative accommodation, funding for shared ownership schemes etc.The successful post holder will be subject to a Standard DBS check. If you would like to have an informal discussion with the recruiting manager, please e-mail Rachel Bell on <a href="mailto:rachel.bell@medway.gov.uk" target="_blank">rachel.bell@medway.gov.uk</a>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. We are seeking a Private Sector Housing Technical &amp; Adaptations Officer to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





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Medway Council’s Library and Archives service is recruiting for an enthusiastic, outgoing and customer focused Library Assistant to work as part of the Saturday team to deliver library and council services to Medway residents and visitors at Chatham Community Hub. Over 700,000 people visited Medway Libraries last year to access books and public computers, attend events and activities and access a wide range of council services.Our Library Assistants contribute to the day-to-day running of libraries and community hubs including responding to customer enquiries, delivering a range of events for children and adults, managing stock and levying charges for a range of services, as well as actively promoting available services within libraries, archives and the wider council to connect communities, improve wellbeing and promote equality through learning, literacy and engagement in cultural activity.The successful candidate will have excellent teamworking and interpersonal skills and be adaptable, resilient and dedicated to helping all library users engage with our stock and develop a love of reading. If you would like to have an informal discussion with the recruiting manager, please e-mail Joe Parsons Library &amp; Community Hub Operations Manager on <a href="mailto:joe.parsons@medway.gov.uk" target="_blank">joe.parsons@medway.gov.uk</a>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. The salary you will be offered will be at level A. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. We are seeking a Library Assistant to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





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Library Assistant - Chatham Community Hub

Join Us and Help Change the NarrativeAre you ready to make a real difference? Medway’s Intensive Support Team (MIST) is on a mission to transform lives and create sustainable change for adults experiencing multiple disadvantages. This is your opportunity to be part of a dynamic, forward-thinking team that puts people at the heart of everything we do.We’re not just delivering services—we’re changing the narrative. Through a Team Around the Person approach, we work collaboratively to empower individuals, reduce crisis interventions, and build pathways to recovery and stability, playing a pivotal role in shaping practice and driving innovation. <h4> </h4><h4>In return we will offer you: </h4><ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li></ul>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.You can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.<h4> </h4><h4>Our organisation:</h4>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in. <h4>Important Information-</h4>Applicants must be able to demonstrate all essential requirements as listed in the job profile <h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.





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MIST - Lead Intervention Practitioner

Medway Council’s Library and Archives service is recruiting for an enthusiastic, outgoing and customer focused Library Assistant to work as part of the Saturday team to deliver library and council services to Medway residents and visitors at Rainham Library. Over 700,000 people visited Medway Libraries last year to access books and public computers, attend events and activities and access a wide range of council services.Our Library Assistants contribute to the day-to-day running of libraries and community hubs including responding to customer enquiries, delivering a range of events for children and adults, managing stock and levying charges for a range of services, as well as actively promoting available services within libraries, archives and the wider council to connect communities, improve wellbeing and promote equality through learning, literacy and engagement in cultural activity.The successful candidate will have excellent teamworking and interpersonal skills and be adaptable, resilient and dedicated to helping all library users engage with our stock and develop a love of reading. If you would like to have an informal discussion with the recruiting manager, please e-mail Joe Parsons Library &amp; Community Hub Operations Manager on <a href="mailto:joe.parsons@medway.gov.uk" target="_blank">joe.parsons@medway.gov.uk</a>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. The salary you will be offered will be at level A. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. We are seeking a Library Assistant to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





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Library Assistant - Rainham Library

Medway Council’s Library and Archives service is recruiting for an enthusiastic, outgoing and customer focused Library Assistant to work as part of our team to deliver library and council services to Medway residents and visitors at Strood Community Hub. Over 700,000 people visited Medway Libraries last year to access books and public computers, attend events and activities and access a wide range of council services.Our Library Assistants contribute to the day-to-day running of libraries and community hubs including responding to customer enquiries, delivering a range of events for children and adults, managing stock and levying charges for a range of services, as well as actively promoting available services within libraries, archives and the wider council to connect communities, improve wellbeing and promote equality through learning, literacy and engagement in cultural activity.The successful candidate will have excellent teamworking and interpersonal skills and be adaptable, resilient and dedicated to helping all library users engage with our stock and develop a love of reading. If you would like to have an informal discussion with the recruiting manager, please e-mail Joe Parsons Library &amp; Community Hub Operations Manager on <a href="mailto:joe.parsons@medway.gov.uk" target="_blank">joe.parsons@medway.gov.uk</a>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. The salary you will be offered will be at level A. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. We are seeking a Library Assistant to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





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Library Assistant - Strood Community Hub

<h4>Job Introduction</h4>We are excited to offer an opportunity for a Business Support Officers to join our Business Support Hub within Adult Social Care. This full-time, permanent role is based at Gun Wharf, Chatham, and includes the flexibility of hybrid working. This will be mostly from the office whilst training but will become 50/50 split between home working and office working. <h4>What You’ll Be Doing</h4>You will provide effective and coordinated business support to a manager, group of managers, or a team. Your role will be key in ensuring the smooth day-to-day operation of Adult Services, with a proactive approach to supporting service delivery. <h4>What You’ll Bring</h4><ul><li>Qualifications: Minimum of 5 GCSEs (grades 4–9), including English and Maths, or equivalent.</li><li>Experience: Proven experience in providing administrative support to a team. Ability to perform routine data entry tasks with accuracy and attention to detail.</li><li>Skills: strong proficiency in Microsoft Word, Excel, Outlook, and Teams, coupled with excellent organisational and planning skills that enable you to prioritise tasks and manage competing deadlines effectively. Your confident and professional interpersonal approach ensures a welcoming environment for staff, stakeholders, and the public, supported by a clear and courteous telephone manner. You demonstrate the ability to work independently while following established procedures, exercising initiative to resolve routine issues and escalating complex matters appropriately. With meticulous attention to detail, you accurately input and proofread data while maintaining confidentiality and security. Additionally, you are adaptable and willing to travel as required, bringing strong time management skills to consistently meet deadlines.</li><li>Knowledge: a sound understanding of relevant policies and procedures applicable to the role and service area, ensuring compliance and consistency in service delivery. You possess a solid working knowledge of the General Data Protection Regulation (GDPR) and its significance in handling personal data and information sharing, always maintaining confidentiality and security. Additionally, you show awareness of equality, diversity, and inclusion principles, understanding their importance in delivering fair, accessible, and inclusive services to all stakeholders.</li></ul>In return we will offer you: <ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li></ul>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.You can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.<h4> </h4><h4>Our organisation:</h4>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in. <h4>Important Information-</h4>Applicants must be able to demonstrate all essential requirements as listed in the job profile <h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.





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Business Support Officer

We are looking for a talented in-house Junior Graphic Designer to join our busy and expanding Communications and Marketing Team.It’s a very exciting and varied role with lots of key areas to work on from theatres, events and festivals to waste and recycling, public health and much more. The successful candidate will need to be a good ‘all-rounder’, able to create professional and engaging graphics to support the huge variety of services offered by the council whilst maintaining and enhancing the council’s brand. You will need to be able to produce effective designs for a range of areas including video, animation, social media, campaigns, branding, reports, event dressing and signage as well as the council’s magazine Medway Matters. Your design skills will need to be supported by good time management and administration skills as you will need to handle multiple jobs on the go at once. Good communication skills are also key as you will need to liaise with team members, clients and external suppliers throughout the design process.The role would suit someone with at least one year’s industry experience, alongside a relevant degree who has a creative spark with the technical skills to back it up. You will be supported by a team of friendly and experienced designers, working closely within the Communications and Marketing Team to help produce designs that really hit the mark.Interviews will be held week commencing 15 December.If you would like to have an informal discussion with the recruiting manager, please e-mail Simon Lewis on <a href="mailto:simon.lewis@medway.gov.uk" target="_blank">simon.lewis@medway.gov.uk</a>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. The salary you will be offered will be at level A. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. We are seeking a Junior Graphic Designer to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





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Junior Graphic Designer

Are you a dynamic leader with a passion for public health, compliance, and service innovation? As Port Health Manager you will be responsible for overseeing the day-to-day delivery of port health controls at our inland border facility in Sevington.This is a unique opportunity to lead a vital service at the intersection of public health, food safety, and border operations, ensuring compliance, driving performance, and contributing to the wider goals of the Council.You will be leading on assigned business areas and collaborate with fellow managers to develop the service and its staff.You will be responsible for leading the delivery of port health controls and ensuring operational compliance with DEFRA, FSA, and other regulatory bodies, along with:Managing and developing staff through appraisals, performance reviews, and mentoring Taking ownership of a specialist area such as enforcement, training, finance, or process improvement Driving innovation and service development to enhance performance and generate income Overseeing budgets, contracts, and reporting, ensuring transparency and efficiency Representing the service at Cabinet, Committee, and stakeholder meetings Responding to complaints, media enquiries, and Member requestsTo excel in this role you it is important that you are a strategic thinker and experienced manager along with having:A degree-level education and membership of a relevant professional body Proven leadership in multidisciplinary settings Strong technical, legal, financial, and commercial acumen Excellent communication, analytical, and problem-solving skillsYou will need to have a willingness to work unsociable hours and travel between Council locations as needed.Experience in port health operations, political environments, or 24/7 service management is desirable, as are qualifications aligned with your chosen area of business leadership.Click to view a <a href="https://www.ashford.gov.uk/media/czhilao4/7073a-port-health-manager-technical-lead-oct-2025.doc" target="_blank">Job Description </a>For an informal discussion about the role please contact, Anthony Baldock, Corporate Director of Health and Wellbeing on 01233 3308355 When Applying - Please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email <a href="mailto:recruitment@ashford.gov.uk" target="_blank">recruitment@ashford.gov.uk</a>Hybrid Working - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development.With devolution news and talks evolving across the country for local authorities, we understand that there may be some uncertainty for those currently serving within the sector. Although Kent and Medway have not been included in the Devolution Priority Programme, discussions continue in this area. Kent, Medway and all District and Borough Councils in the South East will continue to work closely with each other to deliver vital services to our communities. This is an exciting, but stable time to join our organisation.Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provideWe welcome applications form the Armed Forces Community





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Port Health Manager - Technical Lead

Our <a href="https://www.medway.gov.uk/info/200255/childrens_social_worker_jobs/1642/our_vision_and_leadership_standards" target="_blank">vision and values</a> put children at the heart of everything we do. As a social worker in our <a href="https://www.medway.gov.uk/info/200255/childrens_social_worker_jobs/760/our_childrens_social_work_teams/3" target="_blank">Assessment Team</a> you will manage a caseload within a framework of appropriate reflective supervision, working with children, young people and their families. You will also be expected to use the Signs of Safety practice model in assessments and interventions with families.Reporting directly to a Team Manager, you will benefit from regular individual and group supervision. You will also be supported to develop your skills and expertise at every stage of your career.If you would like to find out more about the role – please contact Claude Madembo on <a href="mailto:claude.madembo@medway.gov.uk" target="_blank">claude.madembo@medway.gov.uk</a>.Children matter in Medway, and so do you. It’s an exciting time to join us as we offer competitive pay and conditions and hybrid working. We are committed to helping you to grow and develop throughout your career and reach your full potential. Our practice development offer, whether you are a manager or practitioner, ensures you will be guided, supported and cared for.Candidates will be offered a competitive basic salary between £38,476 and £41,956 per annum, dependant on your experience, and the potential to earn up to £48,956 per year when market premiums and retention are applied.Join us and #Make a Difference…<h4>Our Offer</h4><ul><li>We are proud to offer a range of benefits including –</li><li>A market allowance of £5,000 per annum (payable in 12 equal instalments)</li><li>A retention payment of £2,000 per annum (payable in April, following 1 years service in Medway)</li><li>A generous annual leave entitlement up to 30 days plus bank holidays</li><li>An excellent local government pension scheme</li><li>An essential car user allowance with option to apply for a lease car after six months.</li><li>Free car parking</li><li>Hybrid working - enabling you to work from home/office (minimum of 2 days per week will be required in the office). Assessment Teams are office based for duty weeks.</li><li>Relocation package of up to £8,000</li><li>A range of staff benefits and discounts including access to fantastic discounts and savings on shops and services, travel discounts, health and wellbeing support, and an employee assistance service.</li><li>Access to professional development and support including Community Care Inform.</li><li>Hybrid working style</li></ul><h4>About You</h4><ul><li>You will hold a recognised Social Work qualification eg. Degree in Social Work, PGC in Social Work, CQSW, DipSW or equivalent and be registered with Social Work England.</li><li>You will have successfully completed your ASYE</li><li>You will have a full driving licence and access to a vehicle for work purposes.</li><li>For further information on the qualifications, skills and experience required, please refer to the Job Profile and Person Specification.</li></ul>This position is subject to an Enhanced Children’s DBS Check.<h4>How to apply</h4><ul><li>To apply please click on the ‘Apply Online’ button at the bottom of this advert.</li><li>We reserve the right to close this vacancy at any time prior to the closing date.</li><li>For more information on our roles within Children’s Services please visit <a href="https://www.medway.gov.uk/childrenservicesjobs" target="_blank">https://www.medway.gov.uk/childrenservicesjobs</a></li><li>Please consider the application guidance when submitting your application.</li></ul>Please note that all recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in hard copy format, please contact the Children's Services Recruitment Team on 01634 332211 or email <a href="mailto:cscrecruitment@medway.gov.uk" target="_blank">cscrecruitment@medway.gov.uk</a>If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.<h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.For further information please refer to the Medway information pack available as a download or to view online.





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50 Jobs in Whitstable, UK