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Income Officer (RP0163) Starting salary £38,350pa with progression to £41,254pa through annual increments subject to satisfactory service (inclusive of outer fringe allowance)37 hours per week (hybrid working) Permanent contract With over 9000 homes in our Borough, we want to continue to provide the very best services to our tenants. In this key role and it will be up to you to deliver a patch-based income management service that makes this part of our plan happen.The aim of the role is to recover outstanding money as efficiently as possible as well as assisting the council’s tenants who find themselves in financial difficulties. You’ll deliver our promise of being a high quality landlord, maximising our income by providing an efficient and customer focused income recovery service responsible for collecting over £50 million in rent each year.You will manage the complete arrears recovery process for a caseload across a patch of properties taking legal action, preparing court documents, representing the council in court and carrying out evictions. To be successful in this role you'll need:<ul><li>Experience in income management or debt recovery/collection.</li><li>Experience of instigating and taking legal action to recover rent arrears.</li><li>Up to date knowledge of Housing Legislation and related case law and good technical knowledge of income recovery processesExcellent customer service skills.</li><li>A working knowledge of welfare benefits.</li><li>To be a self-starter with a proactive approach and possess the ability to work without close supervision.</li><li>To have effective decision-making skills, a diplomatic and confidential approach and the ability to prioritise a busy workload.</li></ul> It’s an exciting time to join the team at Welwyn Hatfield as we are on a journey of transforming our services with the aim of improving the lives of everyone who lives and works in the Borough. The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post. You will be working in the heart of Hatfield town centre. We offer flexible working to achieve a good work life balance, and generous annual leave. To see all the benefits for working for Welwyn Hatfield Borough Council visit our careers website <a href="https://careers.welhat.gov.uk/homepage/8/my-rewards" target="_blank">My Rewards – Careers</a> Our CORE values — Collaborative, Open, Responsible, Excellent—guide everything we do! Please note that we do not provide visa sponsorship for employment in the UK. Closing date for applications is 25 January 2026 Remote assessments will be held on 29 January 2026 Face to face Interviews will be held on 3 February 2026 Keywords: Finance, Income, Rent, Collection, Arrears, Housing, Hybrid, Working, Hatfield, Tenants, Customers

Welwyn Hatfield Borough Council

Income Officer (RP0163)

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Team Administrator (RP0067) Fixed term contract until November 2027 Starting salary £28,426pa with progression to £30,324pa through annual increments subject to satisfactory service (inclusive of outer fringe allowance) 37 hours per week (hybrid working) At the heart of every team is a highly motivated and skilled administrator providing high quality support to the wider service.We are looking for Team Administrators to join our expanding Property Maintenance and Climate Change Team to help deliver the very best service to our customers. In this role you must have an eye for detail, have excellent customer service skills and be a confident and effective communicator.You will take responsibility for providing support within the team, collating, compiling and entering data from a range of sources, raising jobs on our housing system and transferring files from our contractor portal. You will be adept at switching priorities and delivering work to defined deadlines. It goes without saying that you must be a competent administrator with experience of analysing and entering data.To be successful you will need an excellent working knowledge of MS Office applications and have exceptional time management skills. We are on a journey of transforming the way we deliver our services to our customers.If you think you have the right skills and qualities, we’d like to hear from you. The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post. You will be working in the heart of Welwyn Garden City in our vibrant office.We offer flexible working to achieve a good work life balance, electric pool cars, generous annual leave, and a discount with our leisure provider in the borough.Our full list of employee benefits can be found here:<a href="https://careers.welhat.gov.uk/homepage/8/my-rewards" target="_blank">My Rewards – Careers</a> Our CORE values—Collaborative, Open, Responsible, Excellent—guide everything we do. We do not offer sponsorship for employment in the UK. Closing date for applications is 1 February 2026. Remote assessment will be held on 5 February 2026. Face to face interviews will be held on 11 February 2026. Keywords: Administrator, Admin, Housing, Council, Tenants, Data, Customer, Service, Hybrid, Hertfordshire, Welwyn Hatfield

Team Administrator

Job Title: SEND EHC Coordinator Location: Stevenage or Hemel Hempstead Starting Salary: £34,434 pa with the opportunity to progress to £37,280 per annumHours: 37 per week, however we are open to discussing flexible working arrangements* Contract: PermanentInclusion is at the heart of everything we do.We continue to strive to improve outcomes for children and young people with SEND.Join our growing team of passionate professionals who share a commitment to making a real difference.<h4>About the role</h4>As an EHC Coordinator, you’ll manage and process EHC plans within a complex legal framework and tight statutory timescales. This is a highly process-driven role, requiring meticulous attention to detail and strong case management skills. You’ll be reviewing documents, implementing legal requirements, and creating, amending, and maintaining plans that shape the support children receive. While you’ll communicate regularly with practitioners, parents, and carers, these conversations are focused on statutory processes and decision-making, rather than direct interaction with children or young people. Responsibilities include:<ul><li>Developing the highest standards of achievement and inclusion for children and young people with SEN through effective casework within the policy and budget framework of the Council, ensuring a focus on preparing for adulthood from the earliest ages.​</li><li>Taking responsibility for the preparation of information for parents, children, young people and schools, which provides the right information at the appropriate time, in a simple to use way, which engages partners in understanding what our responsibility is to children, families and schools. ​</li><li>Managing and processing statutory casework within legal and internal timelines ​</li><li>Working collaboratively with professionals across education, health and care services​</li><li>Ensuring effective case management, integrated working practice and successful outcomes for children.​</li><li>Participating in resource decisions, taking the lead where appropriate, for example decision making processes relating to whether or not assessment or plans are written, or whether specialist provision is agreed, ensuring that resource decisions are in line with local authority policies, procedures and eligibility criteria. This could include chairing or attending panel meetings.​</li><li>Participating, as required, in a range of meetings with other professionals and​parents/carers in relation to individual children with complex needs, including representing Children’s Services at annual review, chairing reviews, attending and chairing multi-agency meetings as appropriate.​​</li><li>Contributing to the development of policy, procedures and provision for children with SEN children’s needs, which includes maintaining an up-to-date knowledge relating to SEN casework, changes to national legislation and departmental policies, and supporting induction/training and support to all team members.​​</li><li>Inputting and maintaining accurate and comprehensive database records as required and participate in the Local Authority’s systems for monitoring and quality assurance for children and young people known to the EHC assessment and review team.</li></ul><h4>About the teams</h4>EHC coordinators will be aligned to one of several functional teams supporting either assessment processes, review processes or resolution and reconciliation processes:We have opportunities for you to specialise in:<ul><li>School Age: responsible for children and young people age 5 – 19 with an EHCP who attend a school</li><li>Services for Young People (Age 16 and over) - Based in Apsley: responsible for young people age 16 and over with an EHCP: who attend a college (or other further education settings), who are completing an apprenticeship, are in training or a supported internship or who are not in education, employment or training. Also support care leavers age 18 and over with an EHCP </li><li>Tribunals: responsible for managing the local authority’s response to SEND appeals, including preparing evidence, coordinating with professionals and schools, and representing the authority at hearings.</li><li>Virtual School: champions the education of Hertfordshire’s Children Looked After, Previously Looked After, and those in Kinship Care— supporting over 1,000 pupils across 600+ settings, and funding interventions to close attainment gaps and raise aspiration</li></ul><h4>About you</h4>Essential:<ul><li>Strong understanding of the SEND Code of Practice and the Children and Families Act 2014, with the ability to interpret and apply this guidance effectively in practice.</li><li>Strong communication and relationship-building skills</li><li>Ability to manage deadlines and work under pressure in a busy environment</li><li>Excellent written skills to support accurate case recording and contribute to quality EHC plans</li><li>Experience of working with children, families, or professionals in education, health, or care settings OR transferable skills/lived experience relevant to SEND</li><li>Hold a current driving licence and have access to a vehicle for work</li></ul>Desirable:<ul><li>Previous experience with casework management </li></ul>This job role is within the Health and Social Care Family, level HSC9 job profile. Please locate this via: Job profiles - Health and social careBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.*We are open to discussing flexible working arrangements, including part-time hours, job share, or other patterns that support work-life balance. Please indicate your preferred working pattern in your application if this is appropriate for you.<h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Hertfordshire County Council

SEND EHC Coordinator

Job Title: Phase Lead Adviser Primary Starting Salary: £61,271 progressing to £65,342 per annum (pro rata for part time) Hours: 30 per week Base Location: Hybrid with countywide required to travel to visit educational settings in and out of county&nbsp; Contract Type: Permanent Directorate: Childrens Services<h4>About the team</h4>Are you an inspiring educational leader with an unswerving commitment to promoting the best possible educational outcomes for Children Looked After and Children Previously Looked After?If so, we want to hear from you.<h4>About the team</h4>Raising educational attainment and promoting high aspirations for every Child Looked After and Previously Looked After is at the heart of the work of our Virtual School.<h4>About the role</h4>Leading a small team of Early Years and Primary Education Advisers, you will have the vision, expertise and skill to ensure that our children experience inclusion in school life and thrive in education, the foundation for achieving their potential in teenage years and for moving into a fulfilling adulthood.A qualified and registered teacher with significant teaching and school leadership experience, you will know how to accelerate the educational progress and attainment of children who have experienced trauma.As the post holder; you will contribute to the strategic work of the wider Virtual School team, from Early Year to Key Stage 5, with strong collaborative and partnership-building skills to lead multi-agency work with internal and external professionals, teams and settings.You will have the professional credibility and skills to provide effective support and challenge to senior leaders and other professionals, to represent the wider Virtual School at local, regional and national levels and to promote relational practice across all education settings.<h4>About you</h4>Essential:<ul><li>Education to Honours degree level, qualified teacher status with several years of relevant classroom and school leadership experience.</li><li>Full driving licence and regular access to a vehicle</li><li>Significant experience and professional presence as a senior educational leader.</li><li>Expertise in creating inclusive education for children with adverse childhood experiences.</li><li>Proven success in improving outcomes for children affected by trauma and disrupted attachment.</li><li>Excellent communication, interpersonal, and networking skills.</li><li>Confident collaborator who can support and challenge senior leaders to drive positive change for CLA, CPLA, and children with a social worker.</li><li>Skilled in design and delivery of training sessions, presentations, and reports to varied audiences.</li><li>Committed to challenging discrimination and promoting equity and diversity.</li><li>Analytical skills around researching, collating and interrogating data to inform strategic and operational aims.</li><li>Up-to-date knowledge of national and local priorities and research on improving outcomes for vulnerable children.</li><li>Proactive approach to sharing best practice effectively with schools and professionals.</li><li>Self-directed in preparing agendas, presentations, and key reports.</li><li>Creative problem-solver who works in partnership to champion CLA, CPLA, Children with a Social Worker (CwSW) and other vulnerable children.</li></ul>Desirable:<ul><li>An educational leadership qualification or equivalent&nbsp;</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.To hear more about this opportunity please contact Tracy Butfield on 01992 556956 for an informal discussion about the role.Interview Date: 2nd Feb 2026 - In person; Apsley, Hemel HempsteadBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job outline, to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph (no more than 3 pages of A4 font size 12) within your application to give us a little more information about your skills, knowledge, and experiences.<h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employerand guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.<h4>Available documents</h4><ul><li>Primary Phase Lead job description January 2026.pdf</li></ul> 





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Phase Lead Adviser Primary

Job Title: Planning Lawyer Starting Salary:&nbsp;£53,806 plus £5,398 market enhancement rising to £59,497 plus £5,424 market enhancement plus a one-off Welcome Payment of £4000 Hours: 37 Location: Stevenage with hybrid working opportunities Contract Type: Permanent Directorate: Resources<h4>About the team</h4>With more than 100 colleagues in the team Herts Legal is one of the largest and most successful legal teams in local government and offers a complete legal service to clients across the County Council, District Councils and other public sector bodies.Our lawyers are crucial to the County Council's continued success. We have high standards for our services and we are pleased to be recognised as a Centre of Excellence by the Law Society's Lexcel quality standard assessor.Herts Legal provides a fantastic opportunity for ambitious, passionate and organised Lawyers who want to join a supportive and flourishing public sector legal team.We offer flexible hybrid working and have recently moved to newly refurbished modern offices in Stevenage.<h4>About the role</h4>We are looking to grow our successful Environment Law Team, which is central to the broad portfolio of legal work connected with Hertfordshire’s planning, highways, environmental and rights of way work and supporting the wider growth and development agenda for the County and its Districts.The Environment Law Team provides legal advice and assistance to client departments and District Councils on planning, highways and environmental matters, and is also involved in supporting the Council’s major infrastructure and community facing projects.The role will be client facing providing high quality legal services to Council officers and Members, committees, and other council bodies.&nbsp;Role Responsibilities <ul><li>Manage your own case load of routine and more complex matters</li><li>Provide quality practical advice and support to clients on planning and highways cases&nbsp;</li><li>Advice to and occasional attendance at Planning Committees</li><li>Participate in training courses and seminars for Members, officers and others.</li><li>Ensure that the decisions made by client departments are lawful, accord with County Council policy and achieve their aims and objectives efficiently</li><li>Maintain an awareness of all relevant legislation, policy and regulations, investigate and advise on implications of changing legislation, case law and codes of practice and policy and provide training where necessary</li><li>Make recommendations to the Team lead Specialist Lawyer and Assistant Chief Legal Officer on improvements in practice and procedure in the Team to ensure that the Team retains pre-eminence in its practice area.</li></ul><h4>About you</h4>Essential<ul><li>A qualified solicitor, barrister or legal executive</li><li>Demonstrable knowledge and experience of planning and highways law, including s106 agreements, highway agreements, and rights of way</li><li>Excellent drafting skills and the ability to negotiate documents and agreements.</li><li>Experience in managing and prioritise workloads to achieve client outcomes to timescale and within budget</li><li>Experience in client care skills and the ability to develop relationships with client officers</li><li>Experience of working collaboratively with colleagues at all levels</li><li>Self-sufficient and experienced in the production of all documents and correspondence</li><li>Proven attention to detail and a pragmatic, flexible and commercial approach to problem solving</li></ul>Desirable&nbsp;<ul><li>Knowledge of the broad spectrum of environmental work</li><li>Experience of working in a local authority legal environment and an understanding of the issues facing local authorities, their legal service departments and lawyers</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Corporate Services, level CORP13 job profile. Please locate this via:Job profiles - Corporate servicesTo hear more about this opportunity please contact <a href="mailto:Stephen.Dorrian@hertfordshire.gov.uk" target="_blank">Stephen.Dorrian@hertfordshire.gov.uk</a> for an informal discussion about the role.Proposed Interview Date: Thursday 26th February 2026Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Planning Lawyer

Job Title: SEND EHC Team Lead Location: Apsley, Hemel Hempstead / Stevenage Starting salary: £42,839 to £47,181 per annum Contract: Permanent, 37 hours per week <h4>About the role</h4>We’re looking for passionate and experienced SEND Team Leaders to join our School Age SEND Team. In this role, you’ll lead a dedicated group of EHC Coordinators who manage Education, Health, and Care (EHC) Annual Reviews for school-aged children.As a Team Leader, you’ll guide your team in coordinating professionals across education, health, and care sectors, ensuring plans and provision are coproduced with families in a truly person-centred way. You’ll champion high standards of communication and quality, while maintaining oversight of performance and ensuring statutory timescales are met.Your leadership will be key in delivering our SEND obligations. You’ll provide supervision, support professional development, and oversee induction, training, and performance management processes.You’ll work to build and maintain strong, supportive relationships with education settings and families, ensuring that EHC assessments and plans are developed with care, clarity, and consistency.<h4>About you</h4><ul><li>In-depth knowledge of SEND legislation and statutory guidance, including the Children and Families Act 2014, SEND Code of Practice, and SEND Regulations, with the ability to interpret and apply these effectively in practice.</li><li>Proven experience in leading and managing staff, with a track record of delivering excellent service outcomes.</li><li>Strong organisational skills and ability to work under pressure, managing competing priorities in a fast-paced environment.</li><li>Excellent communication and relationship-building skills, with the ability to influence and collaborate across education, health, and care services.</li><li>Educated to degree level or equivalent, or significant experience within education or SEND-related roles.</li></ul>If you have an unrelenting drive to ensure excellent outcomes for children with special educational needs and disabilities, and you can motivate and manage a team to achieve this – this may be your perfect role!For an informal conversation please <a href="mailto:contactanthony.giles@hertfordshire.gov.uk" target="_blank">contactanthony.giles@hertfordshire.gov.uk</a> /&nbsp; <a href="mailto:rupinder.ahluwalia@hertfordshire.gov.uk" target="_blank">rupinder.ahluwalia@hertfordshire.gov.uk</a>This job role is level 11 - Please locate the job profile via: Job profiles - Health and social careBenefits of working for us <h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.<h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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SEND EHC Team Lead

Job Title: SEND Review Officer Starting Salary: £27,694 progressing to £31,022 pa (pro rata for part time) Hours: 37 Location: Apsley or Stevenage Hours: 37 per week Contract:&nbsp;PermanentInclusion is at the heart of everything we do.We continue to strive to improve outcomes for children and young people with SEND.Join our growing team of passionate professionals who share a commitment to making a real difference.<h4>About the team</h4>We have opportunities for you to specialise in the School Age SEND who are responsible for children and young people age 5 – 19 with an EHCP who attend a school.<h4>About the role</h4>As a SEND Review Officer, you’ll play a vital role in supporting the review process for Education, Health and Care (EHC) plans. This is aprocess-driven role, requiring strong attention to detail and organisational skills. You’ll record annual reviews, update plans where amendments are required, and ensure accurate case management within statutory timelines. While you’ll communicate with professionals and occasionally parents/carers, these conversations are focused on gathering information and supporting statutory processes rather than direct work with children or young people.Responsibilities include:<ul><li>Recording annual reviews and updating EHC plans where changes are needed.</li><li>Communicating with professionals to gather outstanding information.</li><li>Inputting and maintaining accurate and comprehensive database records.</li><li>Supporting effective case management and integrated working practices.</li></ul><h4>About you</h4>Essential:<ul><li>Understanding of the SEND Code of Practice and the Children and Families Act 2014, with the ability to interpret and apply this guidance effectively in practice.</li><li>Strong communication and relationship-building skills</li><li>Ability to manage deadlines and work under pressure in a busy environment</li><li>Accuracy and attention to detail</li><li>Excellent written skills to support accurate case recording and contribute to quality EHC plans</li></ul>Desirable<ul><li>Experience of working with children, families, or professionals in education, health, or care settings OR transferable skills/lived experience relevant to SEND</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the&nbsp;Health and Social Care Family, level HSC7&nbsp;job profile. Please locate this via:Job profiles - Health and social careBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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SEND Review Officer

Job Title: Service Provision Officer Starting Salary: £34,434 progressing to £37,280 per annum Hours: 37 Location: Stevenage Contract Type: Permanent Directorate: Childrens Services<h4>About the team</h4>The Children &amp; Young People’s SEND Brokerage Team located within Specialist and Safeguarding Services in Hertfordshire is looking for a highly motivated and enthusiastic person to join our busy team.We work in partnership with children/young people and their families to identify, broker, procure and monitor all packages of care for disabled children and young people as identified by an assessment of need carried out by the social work teams.&nbsp; We ensure services brokered are needs led, represent value for money and are appropriately quality assured.&nbsp; We work in partnership with other agencies to maximise positive outcomes for children and young people.&nbsp; We assist in identifying gaps in service provision and working with strategic commissioning we develop a more varied pool of resources in line with needs.<h4>About the role</h4>Do you like making a positive difference to the lives of children and their families?Do you like a fast pace and rewarding role?Are you organised and diligent with excellent communication skills?As part of this role, you will be involved in brokering &amp; securing support for families with disabled children, from a diverse range of valued care provider organisations.Responsibilities in the role include arranging packages of support which are needs led and deliver positive outcomes. You’ll be working in partnership with families, social care professionals and care providers, to identify and arrange the right support, therefore suitable candidates will have effective and proactive communication skills.You will also have the opportunity to promote inclusion for disabled children and young people, through signposting to local community-based activities and resources.We are looking for someone with:<ul><li>The ability to analyse, understand and utilise information, in order to broker effective packages, to ensure improved outcomes for children.</li><li>Ability to research and propose alternative solutions.</li><li>Ability to influence providers and stakeholders, through effective and proactive communication. Ability to seek solutions and work proactively with partners.</li><li>Ability to build positive relationships with a wide range of stakeholders to support effective collaborations. Stakeholders include the child / young person; parents / carers and wider parties.</li><li>Ability to work flexibly in a changing and learning context.</li><li>Ability to demonstrate use of ICT and maintain accurate records.</li><li>Ability to organise your work and follow a range of processes consistently to promote an effective team working approach.</li><li>Ability to manage and prioritise a number of different demands, engaging the support of colleagues where necessary.</li></ul><h4>About you</h4>Essential:<ul><li>Demonstrable experience of working with disabled children and young people and/or providing children and families social care services.</li><li>Highly organised and ability to prioritise your workload.</li><li>Ability to use own initiative.</li><li>Good ICT skills</li><li>Good verbal and written communication skills</li><li>Experience of dealing with a high level of confidentiality</li><li>Full driving licence and access to transport</li></ul>This is a fast-paced environment; sourcing care packages that make a real difference to families with disabled children, providing personalised support from homecare to short breaks and direct payments. Therefore, you’ll need to be able to work under pressure and be extremely well organised, taking a pro-active approach to your workload.To identify effective services, you will be flexible and adaptable, a creative problem-solver, and deliver person-centred solutions.You will be a strong team worker, committed to ensuring the team maintains its good reputation for being responsive and family focused. This includes covering ‘duty’ responsibilities on a rota for responding to day-to-day issues as well as your allocated care package tasks.Our organization is committed to your personal growth and professional aspirations.We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC9 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact <a href="mailto:Catherine.Wangechi@hertfordshire.gov.uk" target="_blank">Catherine.Wangechi@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: 12 or 13 February 2026Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Service Provision Officer

Job Title: CEIAG Development Worker Starting Salary: £38,220 progressing to £41,771 per annum Hours: 37 per week Location: Countywide Contract Type: Permanent Directorate: Childrens Services<h4>About the team</h4>Hertfordshire Services for Young People is the primary provider of youth work; careers, education information, advice and&nbsp; guidance, work related learning and work experience to young people across Hertfordshire. The Service provides a wide range of careers and work related support, predominantly for young people aged 13-19 (up to 25 if they have learning difficulties or disabilities) to make sure that the needs of young people are met so that they are able and motivated to remain in or return to education, training or work and achieve their full potential.<h4>About the role</h4>Key requirements of this role is:<ul><li>To understand the needs of young people and how the priorities of the service, address them and personally develop existing and new services. </li><li>To ensure that the needs of all clients are met, so that they are able and motivated to engage in education, training, work opportunities and constructive activities that lead to successful transitions and positive destination outcomes. </li><li>To work intensively with young people with a range of needs and backgrounds.&nbsp; </li><li>Have the ability to put your learning into practice. </li><li>Have the ability to be flexible, to multi -task and to work independently within dynamic and evolving teams you will both deliver CEIAG in 1 to 1 and groups and create new products and programmes.</li></ul> <h4>About you</h4>Essential:<ul><li>Diploma in Careers Guidance parts 1 and 2; QCG and or Level 6 in Advice and Guidance </li><li>Full driving licence and regular access to a vehicle</li><li>Excellent organisation and administrative skills with good attention to detail.</li><li>Interpersonal skills and ability to performance manage a team to a high standard</li><li>Able to understand the barriers that young people face</li><li>To be able to work to and achieve targets</li><li>To understand the needs of the young people, and service delivery</li><li>Good ICT Skills</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Community Services, level COM10 job profile. Please locate this via: Job profiles - Community servicesFor information regarding the work of (SfYP) please visit <a href="http://www.servicesforyoungpeople.org" target="_blank">www.servicesforyoungpeople.org</a>To hear more about this opportunity please contact Karen Haswell (<a href="mailto:karen.haswell@hertfordshire.gov.uk" target="_blank">karen.haswell@hertfordshire.gov.uk</a>) for an informal discussion about the role.Interview Date: 13th Feb 2026 (in person - Hemel Hempstead Young People's Centre)Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.<h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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CEIAG Development Worker

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Governance Services Manager (P01330) Fixed term contract up to 12 months (maternity cover) Starting salary £55,051 with progression to £58,455 through annual increments subject to satisfactory service (inclusive of outer fringe allowance) 37 hours per week (hybrid working) Are you interested in leading a small but busy Governance Services team in improving the council’s constitutional anddecision-making processes? If so, we'd like to hear from you! You will play a significant role in providing expert advice tosupport the work of councillors and colleagues across the authority. We are looking for an exceptional communicator with considerable committee administration experience.You will be an innovative thinker and a strong leader who is able to prioritise work, meet deadlines and work under pressure. We are entering a new and exciting period of local government, implementing an extensive modernisation agenda which requires a creative and dedicated manager to develop new and efficient ways of working. This role requires someone:<ul><li>Educated to degree level or with equivalent relevant experience</li><li>To have substantial knowledge and experience of local government administration, executive arrangements and the political decision-making process</li><li>Who has experience of leading, managing and motivating a small team</li><li>Who is flexible with the ability to attend regular evening meetings and oversee the running and administration of Council meetings</li></ul>The ability to converse at ease with councillors and members of the public and provide advice in accurate spoken English is essential in this post. This role is hybrid working with the expectation of office attendance at least twice a week, and to meet service needs when required. The role will require attendance to evening committee meetings. This role is politically restricted. Our CORE values guide everything we do –Collaborative, Open, Responsible, Excellent. You will be working in the heart of Welwyn Garden City.You will have access to the local government benefits such as generous annual leave, national pay award agreements, and the local pension partnership. We offer a wide range of health and wellbeing events as well as a learning and development programme.To see all the benefits of working for Welwyn Hatfield Borough Council, visit our careers website:<a href="https://careers.welhat.gov.uk/homepage/8/my-rewards" target="_blank">My Rewards – Careers</a> Please note we do not offer sponsorship for employment in the UK. Closing date for applications is 1 February 2026 Remote assessment will be held on 5 February 2026 Face to face interviews will be held on 13 February 2026 Keywords: Welwyn Hatfield, local government, governance, committee management, decisions, meetings, member support, constitution, politics, administration

Governance Services Manager (P01330)

Job Title: Adolescent Practitioner - Youth Justice Service Starting Salary: £34,434 progressing to £37280 pa per annum (pro rata for part time) Hours: 18.5 Location: Stevenage covering Stevenage and North Herts (hybrid) Contract Type: Permanent Directorate: Childrens ServicesAre you passionate about making a real difference in the lives of children and young people?Hertfordshire’s Youth Justice Service is seeking a dedicated Adolescent Practitioner to join our skilled and motivated team. This is an exciting opportunity to work with children aged 10–18 who have received either a diversionary, Out of Court resolution or Court Order.<h4>About the team</h4>You’ll be joining Hertfordshire’s Youth Justice Service – a passionate, skilled, and dedicated team committed to supporting children and young people to make positive changes in their lives. We work collaboratively with families, communities, and partner agencies to deliver evidence-based interventions that reduce offending, manage risk, and promote safety. Our team values creativity, resilience, and a child-first approach, ensuring every young person has the opportunity to achieve their potential.<h4>About the role</h4>As an Adolescent Practitioner, you will play a vital role in helping children navigate challenges, make positive choices, and build brighter futures. Your work will directly impact not only the children you support but also their families and the wider community.Responsibilities:<ul><li>Manage a caseload of children subject to Out of Court (diversion) or community-based Court Orders.</li><li>Deliver robust assessments and tailored interventions to reduce offending and manage risk.</li><li>Work in partnership with Children’s Services, statutory bodies, and voluntary agencies to provide effective programmes.</li><li>Engage with children, families, and victims to ensure consistency and positive outcomes.</li><li>Maintain accurate case records on ChildView and produce high-quality reports and plans.</li><li>Participate in team activities such as operational duty and court cover, including evenings and weekends.</li><li>Triaging children in police custody to assess their needs, provide support, and ensure appropriate safeguarding measures are in place.</li></ul><h4>About you</h4>Essential:<ul><li>Relevant qualifications in youth work, criminology, criminal justice, or equivalent experience.</li><li>Ability to engage and communicate effectively with children, families, and professionals.</li><li>Understanding of the child-first approach and experience building positive relationships.</li><li>Strong IT, organisational, and communication skills.</li><li>Experience in conflict resolution and problem-solving.</li><li>Full UK driving licence and access to a vehicle.</li></ul> Desirable:<ul><li>Experience delivering groupwork programmes for children.</li><li>Knowledge of legislation and policies relating to youth justice.</li><li>Self-motivated with excellent workload management skills.</li></ul> Why Join Us?Joining Hertfordshire’s Youth Justice Service means becoming part of a passionate and committed team that strives to create positive change for children and young people. You’ll have the opportunity to make a real impact on individual lives and community safety, while working in a supportive environment that values collaboration, innovation, and professional growth. We offer ongoing development opportunities and the chance to work alongside skilled colleagues who share your dedication to helping children achieve brighter futures. Apply now.We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC9 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact <a href="mailto:Madeline.Smith@hertfordshire.gov.uk" target="_blank">Madeline.Smith@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: Thursday 5th February, in person at our Stevenage officesBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Adolescent Practitioner - Youth Justice Service

Job Title: Statutory Panel Report Writer - CP Starting Salary: £31,537 opportunity to progress to £34,434 per annum (pro rata for part time) Hours: 37.0 Location: Countywide Contract Type: Fixed Term/ Secondment Until January 2027 Directorate: Resources<h4>About the team</h4>Our Child Protection Conference Team plays a vital role in supporting Hertfordshire’s statutory child protection processes. We work closely with social workers, the Child Protection Chairs, partner agencies, and families to ensure that every Child Protection Conference (CPC) is run with accuracy, and transparency.<h4>About the role</h4>As a Statutory Child Protection Conference Report Writer, you will attend conferences, produce accurate and impartial reports within statutory timescales, support participation by ensuring the timely distribution of reports, upload reports to LCS, and minute other meetings as required.This role offers significant professional reward and meaningful challenge. As a Statutory Child Protection Conference Report Writer, you will be working at the heart of Children's Services, producing essential reports that directly support decisions about children’s safety and wellbeing. The nature of the work can be emotionally demanding, as it involves handling sensitive, sometimes distressing material, but it also provides a genuine opportunity to contribute to positive outcomes for vulnerable children and families. Your reports ensure that information is clearly communicated, accurately recorded, and understood, supporting informed decision‑making.<h4>About you</h4>Essential:<ul><li>Able to work objectively and with resilience, maintaining professionalism in challenging or pressurised situations.</li><li>Demonstrates strong written communication skills, producing clear, accurate, and well‑structured written work.</li><li>Ability to manage and process sensitive, distressing, intimate, and sexually explicit material appropriately, in line with safeguarding, confidentiality, and data protection requirements.</li><li>Competent in the use of IT systems and standard office software to support effective service delivery.</li><li>Ability to analyse, interpret, and summarise complex information clearly and accurately.</li><li>Works effectively as part of a team, contributing positively to collaborative working and shared objectives.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC8 job profile. Please locate this via:Job profiles - Health and social careFor an informal discussion, please contactIan Drummey or Matthew Cleverly<a href="mailto:Ian.Drummey@hertfordshire.co.uk" target="_blank">Ian.Drummey@hertfordshire.co.uk</a> or <a href="mailto:Matthew.Cleverly@hertfordshire.gov.uk" target="_blank">Matthew.Cleverly@hertfordshire.gov.uk</a>Interview Date: 28 January 2026Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Ability to travel independently to various locations as required for the role, using public transport or other appropriate means..English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Statutory Panel Report Writer - CP

Job Title: Adult Social Care Service Manager Starting Salary: £61,443 progressing to £68,775 per annum (pro rata for part time) Hours: 37 Location: Stevenage Contract Type: Permanent Directorate: Adult Care Services<h4>About the team</h4>East and North Older People’s Service operate four locality teams covering North Herts, Stevenage, Broxbourne/Welwyn/Hatfield, and East Herts. Each team includes managers, advanced practitioners, social workers, occupational therapists, and community care officers. They provide longer-term support in community and care home settings, carrying out Connected Lives assessments and reviews, and assisting individuals with complex needs, including safeguarding.Alongside these, our Community and Residential Review Teams deliver scheduled reviews and offer extra support during unforeseen situations. Integrated services include the Early Intervention Vehicle (EIV), a joint health initiative providing timely support; Continuing Healthcare Team, supporting assessments for CHC, and the Safeguarding Out of Hours Service (SOOHS), offering emergency care evenings and weekends. We also have a Mental Health Inpatient Team ensuring safe discharges.All teams collaborate under the Area Management Team to deliver a cohesive, high-quality service.<h4>About the role</h4>This senior level professional role offers an excellent opportunity for an experienced frontline manager to showcase their inspirational leadership skills and contribute to the strategic direction and high performance of the East and North Older People’s Service.Embedding the change in management structure, you will work closely with other Service Managers and the Deputy Heads of Service to provide senior operational oversight and management support to the Team Managers in the locality and review teams.You will be responsible for supporting and developing our staff to deliver excellent professional practice, embracing empowerment, tackling isolation, promoting independence choice and control, and helping people to make the most of the services in their local community. Alongside championing integrated working with health partners and assisting in service management across the community.Your role will be to support the drive-in establishing equity and equality in service delivery across the area, ensuring good practice and creative approaches in line with the Department’s Connected Lives principles and EEDI Framework leading to positive outcomes for the people of Hertfordshire.<h4>About you</h4>Essential: • Degree in Social Work or Occupational Therapy • Registration with SWE or HCPC Desirable: • Experience of supervising other managers We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC14 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact Melanie.Hobbs@hertfordshire,gov,uk for an informal discussion about the role.Interview Date: 11 February 2026Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Adult Social Care Service Manager

Job Title: Senior Corporate GIS Analyst Starting Salary: £38,220 progressing to £41,771 per annum (pro rata for part time) Hours: 37 Location: Stevenage - Hybrid&nbsp; Contract Type:&nbsp;Permanent Directorate: Resources<h4>About the team</h4>This role is within the Corporate Centre GIS Team which is a small team of GIS analysts who form part of the wider Community and Geospatial Intelligence team. The team is responsible for the management of the corporate GIS infrastructure which is used by staff, partners and the public. The role will be supporting a range of workstreams across the authority, whether that be providing location based spatial analysis in support of the council’s service planning, or by managing Hertfordshire County Council’s Enterprise ESRI suite, including application support (desktop and web), web services, and spatial datasets. If you have a passion for data and information and want to use your analytical and GIS skills to bring it to life and help, make a difference to communities in Hertfordshire, then this role is for you.<h4>About the role</h4>An exciting opportunity has arisen within the team to support the development and management of Hertfordshire’s enterprise deployment of the ESRI suite of products. The post holder will provide GIS expertise, analysis and technical support for web and desktop to the user base. You will also work alongside other analysts on a variety of projects across the council, utilising a variety of different data types from often disparate sources to analyse and visualise information, making it accessible and presenting findings in a logical and attractive way.Some examples of tasks include:<ul><li>Providing GIS support/analysis including digitisation, editing, publishing and production of hard copy or digital maps.</li><li>Support the ESRI Enterprise suite with use of Arc Pro Desktop, ArcGIS Server, ArcGIS Online, Portal for ArcGIS, Web GIS apps including Experience Builder.</li><li>Source and update spatial datasets including Ordnance Survey data. This will include processing these before loading to our Enterprise geodatabase.</li><li>Assist with user licence management and administration.</li><li>Provide GIS related advice via meetings and documentation and assist users with the use of GIS and promote training.</li><li>Collaborative working with stakeholders to drive up data quality, currency and use of metadata.</li><li>Assist with Enterprise geodatabase schema management within SQL. Configuring the geodatabase to support user workflows and access.</li><li>Design, build and promote automated workflows with the use of Model builder, python or Fabric.</li><li>Keeping up with GIS advances and technology.</li></ul><h4>About you</h4>Essential:<ul><li>Qualification in GIS or related subject at degree or postgrad level, or significant experience in a similar role.</li><li>Experienced and accomplished user of Arc Pro desktop software, tools and extensions. Competent and demonstrable skills in use of ArcGIS Online and Portal for ArcGIS to include creation of content/web maps and admin of these systems.</li><li>Experience of supporting others in a GIS/Technical capacity.</li><li>Knowledge/experience of creating web applications.</li><li>Experience of maintaining and processing geospatial datasets including within relational databases.</li><li>Experience in building automated workflows and geoprocessing models using Model Builder, Python or equivalent.</li></ul>Desirable:<ul><li>Good numeracy, analytical and computer skills for data manipulation and management (MS Excel, Power BI, Power Query, VBA, MS Fabric)</li><li>Passion about continuing to update your GIS knowledge and skills in respect of new technology.</li><li>Ability to produce concise documentation for user support or system management.</li><li>Experience of programming languages and software development (HTML, CSS, JavaScript, Python, .NET).</li><li>Experience in GIS systems integration, development and support.</li><li>Knowledge of Ordnance Survey and PSGA related datasets and their licensing and use in map production.</li><li>Experience of managing projects to meet deadlines.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Corporate Services, level CORP10 job profile. Please locate this via:Job profiles - Corporate servicesTo hear more about this opportunity please contact <a href="mailto:kellie.blanchard@hertfordshire.gov.uk" target="_blank">kellie.blanchard@hertfordshire.gov.uk</a>&nbsp;for an informal discussion about the role.Interview Date: 11th &amp; 12th February 2026Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Senior Corporate GIS Analyst

Job Title: Support Worker Hoddesdon Starting Salary: £25,583 progressing to £28,142 plus 6% MUSHA payment for weekend working per annum (pro rata for part time) Hours: 21 - 37 Location: Hoddesdon Contract Type: Permanent Directorate: Adult Care ServicesDue to the nature of the role and the needs of the people we support, these posts are restricted to female applicants only, as permitted under Schedule 9 of the Equality Act 2010<h4>About the team</h4>Isabel Court and Linton’s Close are Supported Living Services which provide flexible supported accommodation for adults with learning disabilities. Providing support to people with a wide variety of associated needs including people with a physical disability. This comprises of support and assistance depending on individual needs around mealtimes, personal care, housework, cooking, attending appointments and supporting with leisure activities.The people we support at Linton Close live in self-contained flats with 24-hour staffing providing a sleep-in staff member who is available to provide assistance if this is required.The people we support at Isabel Court live in shared accommodation and 2 self-contained flats with 24-hour staffing including waking night support.<h4>About the role</h4>Working in peoples’ own homes on our sites, to support them with:<ul><li>Meeting their basic daily needs and achieving their goals</li><li>Personal hygiene, eating and drinking</li><li>Keeping their homes clean</li><li>Managing their money</li><li>Taking their medication</li><li>Attending health appointments</li><li>Joining in with social and leisure activities at home and in their local community</li><li>Updating paperwork using IT systems</li></ul>In short breaks, people rely on you to support them to enjoy their time away from home while their carers have a well-deserved break.Essential duties<ul><li>Provide direct support and review support plans</li><li>Hold or working towards Level 2 HSC award (NVQ/RQF/apprenticeship)</li><li>Lead and coordinate shifts on a regular basis</li><li>Formally supervise junior staff</li><li>Lead on a group home or one part of a service</li></ul>Shift Patterns Isabel CourtEarly shifts – 07:30 – 14:30/15:00 Afternoon shifts – 14:30/15:00 – 22:00 Lintons CloseIf you do a sleep in you will start at – 07:30 until 14:30 Early shift – 08:00 – 14:30/15:00 Afternoon shifts – 14:30/15:00 – 22:00/22:30<h4>About you</h4>Essential:<ul><li>Our services require supporting individuals with personal care including bathroom support, mobility aids, and dietary needs (training provided). This includes the use of moving and handling equipment, so it's important that you're physically capable of performing these tasks safely and effectively.</li><li>Our roles involve shift work, which may include day or night shifts, weekends, and bank holidays. Some positions also require sleep-in duties as part of the rota. You must be able to commit to the shift patterns above.</li></ul>Desirable:<ul><li>Previous experience in a health and social care setting</li><li>Previous experience working with people with Learning Disabilities and Physical Disabilities.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC6 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact <a href="mailto:ed.davis@hertfordshire.gov.uk" target="_blank">ed.davis@hertfordshire.gov.uk</a> for an informal discussion about the role.Interviews will be arranged as and when applications are receivedBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Support Worker Hoddesdon

Job Title: Hertfordshire Keyworker Offer Starting Salary: £38,220 progressing to £41,771 pa per annum (pro rata for part time) Hours: 37.0 (Min 30 hours or job share considered) Location: Office bases in Stevenage and Apsley with travel Countywide Contract Type: Permanent Directorate: Childrens Services<h4>About the team</h4>Hertfordshire’s Keyworker Offer are pleased to be able to recruit a Learning Disability and Autism (LDA) Keyworker to join the first approved and established keyworker offer, joining an award-winning team of innovative practitioners.We offer personalised, informed-consent approaches, to children, young people, and young adults up to age 25, who are on Hertfordshire’s Dynamic Support Register, due to being deemed at risk of an admission to a mental health hospital or already in a mental health hospital.Keyworkers are not led by statutory duties but of course work within the statutory system. We have time to build relationships with those who may be described as ‘disengaged.’ The child, young person, or adult, may be in crisis and as such will need a unique and personalised approach to enable them to make progress.The keyworker role is dynamic, personalised, and led by the goals of the matched child, young person, or adult. We walk alongside the child, young person, or adult, and always aim to ‘do with, and not to.’<h4>About the role</h4>Keyworkers plan their own weekly diaries and visits, and co-produce ideas and approaches with children and young people, working alongside a range of social care, health, and education professionals, to bring those who we work with ‘into the room.’ No day is the same, and you will have matched children, young people, and adults, some of which you will see at the same time every week or fortnight, others whenever you are able. The journey with all the children, young people, and adults is unique, as you walk alongside them to gather a better understanding of individual needs. Although we are not a crisis team, we are dynamic and responsive. Having the skill to build trust with our children, young people, and adults, is key to the role as you will often find yourself lone-working and flexing to meet the needs of the individual. Main Areas of Responsibility: <ul><li>Personalised work with Children, Young People and Young Adults (up to 25) who are on Hertfordshire’s Dynamic Support Register (DSR).</li><li>To co-produce ‘All About Me’ and outcome-based goal personalised plans which are strengths and evidenced based and linked to the DSR personal budget, alongside the existing CETR Action Plan.</li><li>Drive and implement innovative personalised approaches, coordinate Integrated Personal Planning, and s.117 discharge plans encouraging creative solutions to support individual needs.</li><li>To support Children, Young People and their families at Care Education and Treatment Reviews (CETR’s), Care Programme Approach (CPAs) Meetings, and Mental Health Act (MHA) Tribunals, and ward rounds.</li><li>Be part of Education, Health, and Care Plans (EHCPs) where applicable, and be part of Child Protection Strategy discussions, initial/ongoing Child Protection Care Conferences, Core Groups, if applicable, as well as Child in Need Meetings and other multi-agency meetings. As well as supporting with any youth offending meetings and processes, if applicable.</li><li>To work collaboratively and challenge the system, while demonstrating a high level of professional practice.</li></ul>Please see the attached ‘Hertfordshire Keyworker Learning Disability and keyworker offer/ additional information for applicants’ for further details about this innovative and exciting role.<h4>About you</h4>This is an exciting opportunity for the right person, and we are accepting applications from those who have a professional qualification and/or alternative qualifications and skills. Keyworkers may be a Social Worker, Mental Health Nurse and or Learning Disability Nurse, Clinical/Counselling/Educational Psychologist, Teacher, Family Therapist, Occupational Therapist, Child Psychotherapist, or other relevant equivalent qualification. Keyworkers may also be alternatively qualified professionals, who have significant relevant skills and experience for this challenging dynamic role and are also welcome and encouraged to apply. This role calls for innovative ways of working and to show an ability to work in a personalised way. The role also involves a significant amount of lone working, although it is not clinical or statutory, the LDA Keyworker is often the professional the matched CYP/Adult confides in. Although risk(s) are held by statutory teams and networks, LDA keyworkers often hold the relevant information and need to share all safety information with networks and follow all statutory processes. As the professional with the positive relationship with the CYP/Adult, this role can be satisfying, as well as intense, and sometimes, frustrating. You'll need to be resilient, be able to share information and seek support from the team through the various support systems in place within the team. Essential:<ul><li>Hold a Professional Qualification or be alternatively qualified with significant relevant skills and experience in personalised approaches and working with CYP/Adults &amp; their families with a diagnosis of Autism from age 9 onwards.</li><li>The ability to demonstrate high levels of professional practice, be resilient, reflective, and be open to positive risk taking with CYP and young adults.</li><li>LDA Keyworkers need to be able to build relationships and trust with those who may struggle to engage with professionals.</li><li>Experience of chairing and minuting multi agency meetings.</li><li>Hold a UK driving licence, have access to a vehicle for work purposes with the relevant insurance as this role includes driving countywide with some out of county driving, as required.</li></ul>Desirable:<ul><li>Some awareness of locally available provision and how to apply for this.</li><li>A level of understanding of the education, health, and care process and system.</li><li>Some understanding of children’s mental health and human rights and a willingness to learn and undertake further training, as required.</li><li>An understanding of child development, Autism, learning disabilities, attachment, trauma, and personalised and co-produced care planning.</li><li>Knowledge of children’s related legislation, DOH guidance, including Children Act 1989 and 2004, disability and carer’s legislation, Working Together, Assessment Framework, Adoption and Children Act 2002, Leaving Care Act 2000. Knowledge of the Mental Health Act 1989.</li></ul>To apply for this role please ensure you outline in your application:<ul><li>How you meet each of the essential criteria, and how you meet the desirable criteria.</li><li>Tell us why you would make a dynamic and innovative LDA Keyworker and what you will bring to the team that is dynamic.</li><li>Give a full rounded overview of your current experience.</li></ul>We will be shortlisting based on how you evidence meeting the essential criteria and the points above, so please ensure you make this clear with the use of headings. We welcome applications from all groups, particularly males, ethnic minorities and young adults who are underrepresented in our service.This job role is within the&nbsp;Health and Social Care Services, level HSC10&nbsp;job profile. Please locate this via:Job profiles - Health and social careThe main aim of this role is pulling networks together, chairing meetings and or taking minutes.&nbsp; Identifying themes, blocks and gaps in service offers and bringing these to the attention of the DSR. Whilst at the same time ‘thinking together’ to overcome these and provide a personalised approach to meet need, reduce risk, prevent crisis, and further escalation.&nbsp;Keyworkers are unique, and do not replace or emulate a support worker or carer role. They navigate statutory systems for both children, young people, and adults, and offer support, personalised planning, and communication support, and in most instances advocate for their matched individual.&nbsp; They need to be skilled in relationship building, ‘thinking together’ with multidisciplinary teams to problem solve and reduce risks and improve support for their matched young people and adults. The role offers variation and is always interesting and challenging.&nbsp;Previous LDA Keyworkers have moved into Senior Keyworker role, moved on to manage other keyworker services or completed their social work apprenticeship. If this sounds like the right role for you, we would welcome your application.To hear more about this opportunity please contact Vicki Jeffery – Team Manager<a href="mailto:vicki.jeffery1@hertfordshire.gov.uk" target="_blank">vicki.jeffery1@hertfordshire.gov.uk</a> Telephone: 01438 844069 for an informal discussion about the role.Interview Date: 3rd February at our Stevenage offices.Please note we reserve the right to close the advert early if we receive sufficient applications - please apply early to avoid disappointment. Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.To apply for this role please ensure you outline in your application:<ul><li>How you meet each of the essential criteria, and how you meet the desirable criteria.</li><li>Tell us why you would make a dynamic and innovative LDA Keyworker and what you will bring to the team that is dynamic.</li><li>Give a full rounded overview of your current experience.</li></ul>We will be shortlisting based on how you evidence meeting the essential criteria and the points above, so please ensure you make this clear with the use of headings.<h4>Additional information</h4>We welcome applications from all groups, particularly males, ethnic minorities and young adults who are underrepresented in our service, who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.<h4>Available documents</h4><ul><li>Keyworker Additional Information Jan 26.pdf</li></ul> 





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Hertfordshire Keyworker Offer

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Housing Disrepair Officer, Legal Services team (RP0135) Fixed term for 18 months Starting salary £46,376pa with potential progression to £49,608pa on achieving designated skills and experience inclusive of outer fringe allowance 37 hours per week (hybrid working) Welwyn Hatfield is a fantastic place to live and work and at Welwyn Hatfield Borough Council, we put our community at the heart of everything we do. Ambitious, organised, analytical, tenacious – if you are all these things, with a successful background in managing disrepair cases, we would really like to hear from you. You would be the disrepair caseload specialist in the friendly, supportive and forward-thinking Legal Service team. The ideal candidate will have the following skills and experience:<ul><li>Proven experience of handling housing disrepair claims including appropriate legislation and case law</li><li>The ability to advise confidently in accurate spoken and written English</li><li>IT literate including Word, Excel and familiar with the use of case management systems</li><li>Be a team player, enthusiastic, reliable, conscientious and able to work to instructions</li><li>Excellent interpersonal and communications skills</li><li>Able to act on your own initiative and demonstrate a problem-solving approach</li></ul>You will provide advice to our Repairs Department on liability and quantum in cases. You will work with the repairs team and other departments to defend, where appropriate, claims against the Council and in other cases to negotiate to achieve the best outcome. You will be willing to travel across the borough for business needs. We offer a unique and attractive working environment in the heart of Welwyn Garden City, flexible working arrangements, access to electric pool cars, as well as the Local Government benefits including pension scheme and generous annual leave allowance. To see all the benefits for working at Welwyn Hatfield please visit our careers page here -<a href="https://careers.welhat.gov.uk/homepage/8/my-rewards" target="_blank">My Rewards – Careers</a> Our CORE values guide everything we do – Collaborative, Open, Responsible, Excellent. If you are interested in being part of an ambitious authority, working collaboratively with dedicated officers, helping to deliver a great service for your colleagues, then we want to hear from you. We do not offer sponsorship for employment in the UK. Closing date for applications is 1 February 2026 Remote assessments to be held on 9 February 2026 Face to face interviews to be held on 24 February 2026 Keywords: welwyn hatfield, housing disrepair, claims, repairs, legal service, law, case management,

Housing Disrepair Officer, Legal Services Team

Job Title: Instrument Coordinator Starting Salary: £27,694 progressing to £31,022 per annum (pro rata for part time) Hours: 37.0Core Hours – Monday – Friday however some evening and weekend work required throughout the year.Location: CountywideBase location Hatfield however the postholder will be require to travel across Hertfordshire as part of this role.Contract Type: Permanent Directorate: Childrens Services<h4>About the team</h4>Hertfordshire Music Service (HMS) supports children and young people across the county, helping them discover their unique musical voice through lessons, ensembles, and events. Our Musical Voices vision aims to make music accessible and inclusive for all.The Instrument Coordinator sits within the Musical Progression team and works closely with colleagues in working on courses, concerts, and events, as well as regional provision in schools and music centres. You’ll regularly liaise with a range of roles across the service including regional managers, event coordinators, instrumental teachers, and administrative teams.This is an established role but evolving as HMS refreshes its instrument strategy, giving you the opportunity to help shape future processes and improve access to music for thousands of young people.<h4>About the role</h4>You will:<ul><li>Oversee the day-to-day operations of the Access to Instruments hire scheme, ensuring applications are actioned effectively and customer experience remains a priority</li><li>Maintain accurate records of instrument stock, location, and condition using HMS systems.</li><li>Coordinate logistics for instrument transport to schools, music centres, and events across Hertfordshire where relevant.</li><li>Coordinate internal and school-based instrument requests, working closely with colleagues to ensure each request aligns with available stock and that logistics are planned effectively for safe and timely delivery.</li><li>Carry out basic instrument checks and coordinate repairs where needed.</li><li>Ensure safe handling and storage of instruments in line with health and safety standards.</li><li>Work collaboratively with event and progression teams to meet instrument needs for rehearsals and performances.</li><li>Contribute to longer-term planning for instrument stock to support HMS’s strategic goals.</li></ul><h4>About you</h4>Essential:<ul><li>Full UK driving licence (Category B) is essential, along with a willingness to drive a van up to Luton size</li><li>Experience in logistics, stock control, or similar operational roles.</li><li>Strong organisational skills and attention to detail.</li><li>Ability to communicate clearly and professionally with colleagues, schools, and families.</li><li>Competent IT skills, including Microsoft 365.</li></ul>Desirable:<ul><li>Previous experience driving vans up to Luton size</li><li>Knowledge of musical instruments</li><li>Experience in instrument handling or repair.</li><li>Knowledge of music education or similar service environments.</li><li>Experience working with children and young people.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Community Services, level COM7 job profile. Please locate this via:Job profiles - Community servicesTo hear more about this opportunity please contact Sean Law (<a href="mailto:sean.law@hertfordshire.gov.uk" target="_blank">sean.law@hertfordshire.gov.uk</a>)Interview Date: 4th Feb, 5th Feb and 6th FebBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Instrument Coordinator

Job Title: Quality Assurance &amp; Audit Manager Starting Salary: £48,226 progressing to £53,460 per annum (pro rata for part time) Hours: 22.9 hours per weekTuesday and Wednesday and remaining hours flexible.This may be subject to change.Location: Countywide - Hybrid working. Office based in Stevenage&nbsp; Contract Type: Permanent Directorate: Adult Care Services<h4>About the team</h4>Practice and Quality is at the heart of this role, placing you in a key position to influence practice across Adult Care Services. Delivering practice guidance to practitioners and overseeing processes for quality assurance which identify themes for learning, this ensures that people we assess receive the highest quality social care interventions and support.The Practice Quality Team is a small team including a business analyst, policy officer, quality monitoring practitioner, a senior admin officer and a part time quality assurance and audit manager.The team work closely with operational colleagues at all levels to support high quality, evidence based and person-centred practice and also have an influence on areas for improvement at a strategic level. The Practice Quality Team also oversee the Research Governance Panel and manage projects that have been identified to support the development of practice.<h4>About the role</h4>You will be a leader in Practice Quality and will apply your own excellent practice knowledge and experience to the quality assurance activities, supporting Adult Care Services to meet its service priorities and national performance requirements.Reporting to the Practice Quality Team Manager you will collaborate with other team members to oversee and manage the quality assurance activities, including the development of new audit tools and the reporting of audit findings for practitioners. You will have the opportunity to deliver presentations and workshops using expert knowledge of legislation, research and practice guidance.The Quality Assurance &amp; Audit Manager (QAAM) role provides leadership in Adult Care Services (ACS) with new innovative projects providing subject matter expertise. Using your experience from practice and understanding of the Local Authorities legal duties, the QAAM also promotes reflection.You will contribute to the initiation of new policy and guidance as well as involved in the writing of new policy and guidance which underpins Care Act duties.<h4>About you</h4>Essential:<ul><li>Qualification: Registered professional. Social Worker, Nurse or Occupational Therapist</li><li>Significant experience of working in Local Authority Adult Care services</li><li>Ability to travel around the county</li><li>Experience of giving guidance and support to staff members, colleagues, other partner agencies</li><li>Leading or contributing to projects</li><li>Knowledge of Care Act Duties and an understanding of Quality Assurance processes and service improvement in adult care services.</li><li>Ability to analyse and interpret new legislation and national guidance and provide an interpretation on the impact and implications for adult care services</li></ul>Desirable:<ul><li>Experience of auditing</li><li>Project management experience</li><li>Delivering presentations</li><li>Experience of using information to produce reports</li><li>Experience in research</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC12 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact Hannah Baker (<a href="mailto:hannah.baker@hertfordshire.gov.uk" target="_blank">hannah.baker@hertfordshire.gov.uk</a>)Interview Date: 11th and 12th February 2026Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Quality Assurance & Audit Manager

Job Title: County Events &amp; Courses Coordinator Starting Salary: £27,694 progressing to £31,022 per annum (pro rata for part time) Hours: 37.0 Location: Countywide Contract Type: Permanent Directorate: Childrens Services<h4>About the team</h4>For over 40 years Hertfordshire Music Service (HMS) has delivered musical opportunities for young people throughout the county. The service is now one of the largest in the country, with thousands of young people involved in regular musical activities with hundreds of HMS teachers. The HMS 'Musical Voices' vision for 2020-30 aims to ensure all young people in Hertfordshire can discover their own unique musical voice as well as the service becoming a fully inclusive music service. To achieve the aims of the 'Musical Voices' vision, HMS is now continuing on a journey of transformation to ensure the service is best placed to meet the changing needs of the young people in Hertfordshire over the next decade.Working closely with colleagues within the Hertfordshire Music Service Progression team, the County Events &amp; Courses Coordinator plays a pivotal role in ensuring effective planning and delivery of not only our County Youth Music programme, but a range of Hertfordshire Music Service events, including our bi-annual Hertfordshire Schools’ Gala. In addition, the County Events &amp; Courses Coordinator supports the effective delivery of the Hertfordshire Music Service CPD (Continuing Professional Development) programme, as well as termly exam days.<h4>About the role</h4>The postholder will be responsible for:<ul><li>Supporting the planning and delivery of courses, concerts, and events across Hertfordshire and occasionally at national and international venues, including the Royal Albert Hall and foreign tours. Each activity will be designed to provide a safe, inclusive, and enriching experience for children, young people, and their families.</li><li>Coordinating with a wide range of venues — from schools and community centres to theatres and concert halls — to ensure all logistical and operational aspects are planned and executed effectively.</li><li>Undertaking site visits to assess venue suitability, support on-the-ground logistics, and ensure all safeguarding, accessibility, and technical requirements are effectively considered.</li><li>Preparing detailed course schedules and event itineraries, ensuring all stakeholders — including tutors, conductors, and administrative colleagues — have access to accurate and timely information.</li><li>Liaising with course tutors and freelance conductors to confirm availability, share key event details, and ensure alignment on musical and educational objectives.</li><li>Providing families and participants with clear, concise, and timely communications, keeping them informed of all relevant course and concert details, including dates, locations, and expectations.</li><li>Maintaining and regularly update the Hertfordshire Music Service Events Calendar, ensuring internal and external stakeholders have access to accurate and current information.</li><li>Collaborating with the marketing team to support the creation of concert programmes and the promotion of events through appropriate channels, including social media, newsletters, and printed materials.</li><li>Liaising with the instrument team to identify and coordinate equipment needs, ensuring all instruments and technical resources are available and in working order for each course, event, and concert.</li><li>Working closely with the Progression Administrator and other HMS colleagues to ensure all course, event, and concert information is accurately recorded and shared across systems, supporting effective planning, reporting, and evaluation.</li><li>Collaborating with colleagues in the Musical Progression team to identify staffing needs for each event, managing rotas and briefing teams of between 5 and 20 personnel depending on the scale of the event. This includes HMS staff, tutors, freelance conductors, and other support roles.</li><li>Supporting the planning and delivery of CPD training sessions and exam days throughout the academic year, coordinating logistics, venues, and communications to ensure a smooth experience for both staff and participants. This includes approximately 40 CPD sessions annually — a mix of in-person and online — and 2–5 exam days per term, each involving around 15 students.</li><li>You will play a key role in coordinating the annual County Youth Music audition cycle, ensuring that application processes, audition scheduling, venue arrangements, and communications with families and tutors are managed efficiently and transparently.</li></ul><h4>About you</h4>Essential:<ul><li>Full UK driving licence and access to a vehicle, as travel across Hertfordshire and occasionally further afield is required.</li><li>Evidence of experience in coordinating complex schedules and logistics, ideally across multiple venues and stakeholders.</li><li>Demonstrable skills in clear and professional communication with customers, colleagues, and external partners.</li><li>Experience of working collaboratively within a team, with the ability to manage rotas, brief colleagues, and respond flexibly to changing needs.</li><li>Strong IT skills, including confident use of Microsoft 365 applications and experience with data or customer management systems</li></ul>Desirable:<ul><li>Experience in planning and delivering events, particularly concerts, training days, or educational programmes.</li><li>Experience working with children and young people, ideally in a music or educational context.</li><li>Understanding of safeguarding and accessibility considerations in event planning.</li><li>Experience supporting audition processes or similar selection activities.</li><li>Knowledge of Hertfordshire Music Service or similar music education organisations.</li><li>Experience or willingness to drive a van, particularly for transporting instruments or event equipment.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Business Support Services, level BUS7 job profile. Please locate this via:Job profiles: Business support servicesTo hear more about this opportunity please contact Sean Law (<a href="mailto:sean.law@hertfordshire.gov.uk" target="_blank">sean.law@hertfordshire.gov.uk</a>)Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.<h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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County Events & Courses Coordinator

Job Title: Planning Data Monitoring Officer Starting Salary: £25,583 progressing to £28,142 per annum (pro rata for part time) Hours: 37 Location: Stevenage Contract Type:&nbsp;Permanent Directorate: Growth &amp; Environment<h4>About the team</h4>Through the maintenance of a specialised database, containing information on planning permissions across Hertfordshire, the Planning Data Analysis helps to support growth and development across the county by providing the information needed for data-driven decision making.Positioned within the county council’s wider Growth and Infrastructure Unit, our team comprises officers working in data management, with specialisms in geospatial analysis and financial monitoring. Our Planning Data Analysis team plays a vital role in supporting growth and development across Hertfordshire. By maintaining accurate planning permission data, we enable informed, data-driven decisions that shape the county’s future. The team sits within the Growth and Infrastructure Unit and includes colleagues specialising in geospatial analysis and financial monitoring.<h4>About the role</h4>We are looking for a Planning Data Monitoring Officer to help maintain our specialised planning database. This is a detail-oriented role focused on ensuring data accuracy and completeness. Your responsibilities will include:<ul><li>Adding new planning permission entries into the database.</li><li>Updating existing records, including status changes and address details.</li><li>Participating in periodic on-site surveys as part of a small team, visiting locations with planning permission to verify progress.</li></ul>The role is essential for keeping information up to date but does not involve progression into further specialised planning or data analysis.<h4>About you</h4>Essential &nbsp;<ul><li>Experience of data entry or data management skills through either professional or academic experience.</li><li>Strong attention to detail and accuracy.</li></ul>Desirable<ul><li>A basic knowledge of the UK Planning System, focusing on the planning permission process.</li><li>Full-driving UK driving licence.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Business Support Services, level BUS6 job profile. Please locate this via:Job profiles: Business support servicesTo hear more about this opportunity please contact <a href="mailto:hannah.regis@hertfordshire.gov.uk" target="_blank">hannah.regis@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: 27th &amp; 29th January 2026Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Planning Data Monitoring Officer

Job Title: Recycling Centre Operative Starting Salary: £27,231 progressing to £27,661 Hours: 40 Location: Hertfordshire - Rickmansworth &amp; Letchworth Directorate: Growth &amp; EnvironmentThis role will include working every weekend<h4>About the team</h4>Hertfordshire County Council is made up of over 8500 talented, passionate, and caring individuals across Adult Care Service, Child Care Service, Community Protection, Environment &amp; Transport, Public Health, Central Resources, and Sustainable Growth.At HCC we are committed to working towards: -<ul><li>A cleaner Greener Environment for all</li><li>Providing Healthy and Fulfilling lives for ALL of our residents</li><li>Sustainable, responsible growth in our county</li><li>Excellent council services for all</li></ul>Whichever part of HCC and whichever role you join us in you will be certain that the role that you do will play a significant part in achieving our goals.Our Recycling Centre service team are looking for self-motivated individuals to work alongside us to achieve our vision to increase recycling rates and divert waste from landfill in Hertfordshire.<h4>About the role</h4>All training is provided including but not limited to First Aid, Fire Marshall, Manual Handling and Plant. You could progress within the team if that is something that you strive to do.The duties include:<ul><li>Show and help service users put their waste in the correct areas as appropriate.</li><li>Check permits for vans and trailers and check for certain types of waste.</li><li>Ensure that the waste streams do not get mixed up.</li><li>Maintain a clean and tidy work environment.</li><li>Look for ways to improve customer service and recycling rates.</li><li>Compaction of waste through use of JCB’s and compactors (training provided)</li></ul><h4>About you</h4>Are you an enthusiastic team player, who wants to join an established team to ensure site operations exceed the standards required.Do you have a proven track record of delivering excellent customer service with the ability to remain calm under pressure you will be tasked in advising residents on how to dispose of their waste, whilst working safely. This role involves working in all types of weather conditions and experience of working under prolonged periods of sustained physical effort would be advantage.This job role is within the Operational Services, level OPS4 job profile. Please locate this via:Job profiles - Operational servicesTo hear more about this opportunity please contact <a href="mailto:Lorna.stump@hertfordshire.gov.uk" target="_blank">Lorna.stump@hertfordshire.gov.uk</a> for an informal discussion about the role.Please be aware this is an ongoing advert; interviews will be arranged as and when.Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Recycling Centre Operative

Job Title: Finance Assistant Starting Salary: £27,694 progressing to £31,022 per annum (pro rata for part time) Hours: 37.0 Location: Stevenage - Farnham House, hybrid working.2 Days in the office 3 days at home or as and when required Contract Type: Permanent Directorate: Adult Care Services<h4>About the team</h4>Central Debt Team deal with the recovery of outstanding care fees for clients who have sadly passed away in the Adult Care Services.You will be part of our friendly, communicative, successful, and efficient team. We have an open and honest approach with a drive to deliver results for the service whilst providing good customer care in a timely and professional manner.Central Debt Team provides support to bereaved family members during a difficult time. Whilst recovering the debt we need to be sensitive; kind, caring and have a good listening ear.You will be committed to delivering a high-quality service in a demanding role.You will need to be fully up to date with all IT skills required or will have the proven ability to learn them very quickly.&nbsp;You will have excellent communication skills demonstrating the ability to communicate either verbally, on the telephone or in writing by email or letter. You will need to be assertive as well as sympathetic, empathetic, and good at listening as this role also requires the ability to be able to deal with difficult telephone conversations.<h4>About the role</h4>The role is very varied and incorporates the following:<ul><li>Investigating clients’ accounts</li><li>Building strong relationships with internal and external stakeholders (verbally and in writing)</li><li>Resolving queries</li><li>Recovering outstanding monies</li><li>Managing caseload of clients who Hertfordshire County Council (HCC) have provided care for.</li><li>Making sure payment is forthcoming, as well as credits.</li><li>Reviewing and monitoring caseloads making sure you are dealing with clients in a timely manner.</li><li>Running reports for your weekly caseload.</li><li>Running payment reports and updating your spreadsheets</li><li>Liaising with different stakeholders to get the results required.</li></ul><h4>About you</h4>Essential:<ul><li>Experience of working in a financial team</li><li>Strong communication skills, both verbally and written with the ability to establish strong relationships.</li><li>Must be self-motivated and able to work in a fast-paced environment.</li><li>Working as part of a team and individually</li><li>Ability to influence and negotiate.</li><li>Ability to communicate effectively with a variety of stakeholders.</li><li>Competent with using Microsoft applications such as excel, word and Outlook</li><li>Accurate and timely record keeping</li><li>Good time and diary management skills</li><li>Good interpersonal skills are a must as we encourage you to challenge and contribute to the identification for service improvement and increased efficiency.</li></ul>Desirable:<ul><li>Knowledge of SAP, and other systems</li><li>Finance experience</li></ul>Central Debt Team is a great team to work within.&nbsp; It is really busy and can be challenging due to difficult conversations, but every day is different, and it is a really rewarding role.&nbsp; Each case is different, and you learn something new every day. We want someone that shares our passion for supporting bereaved families to which we believe is a difficult time.This is an interesting role, which constantly evolves, and you will have the opportunity to develop and progress.We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Business Support Services, level BUS7 job profile. Please locate this via:Job profiles: Business support servicesTo hear more about this opportunity please contact Iqbal Johal (<a href="mailto:iqbal.johal@hertfordshire.gov.uk" target="_blank">iqbal.johal@hertfordshire.gov.uk</a>)Interview Date: 10th and 12th February 2026.Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Finance Assistant

Job Title: SEND Information Advice Guidance Officer Starting Salary: £53,806 progressing to £59,497 pa per annum (pro rata for part time) Hours: 37.0 Location: Hertfordshire Contract Type:&nbsp;Permanent Directorate: Childrens Services<h4>About the team</h4>Our team provides a vital early advice and guidance service for professionals working with children and young people with Special Educational Needs and Disabilities (SEND). We create space for reflective conversations, helping professionals explore creative solutions and access support at the earliest opportunity. Using a strengths-based approach, we aim to build confidence in those working with children and young people, ensuring that the child and family remain at the heart of everything we do.<h4>About the role</h4>As a Senior SEND Information, Advice and Guidance Officer, you will play a pivotal role in shaping Hertfordshire’s approach to inclusive education. You will lead on providing expert advice to education settings, empowering professionals to meet the needs of children and young people with SEND as early and effectively as possible.This is a highly influential position within our frontline response, requiring strategic thinking and proactive engagement with schools, multi-disciplinary teams, and community networks. You will be the first point of contact for schools seeking guidance, offering professional insight, navigating complex situations, and connecting them with the right resources and services.Your work will:<ul><li>Drive improvements in inclusive practice across schools and settings.</li><li>Reduce escalation of needs through early intervention.</li><li>Build confidence and capability among professionals.</li><li>Promote a culture of inclusion and collaboration.</li></ul>You will be based locally, working in partnership with schools and agencies, and will actively network with health, social care, and community services to ensure holistic support for children and families.We will support you with comprehensive training, reflective practice sessions, and access to a strong professional network to help you succeed in this senior role. This is also an excellent opportunity to develop leadership skills and strategic thinking, preparing you for future career progression within SEND services or wider education leadership roles.<h4>About you</h4>We are looking for a confident and experienced professional who can combine strategic leadership with hands-on support. You will have:Essential:<ul><li>Proven experience in a leadership role involving SEND.</li><li>In-depth knowledge of inclusive strategies, reasonable adjustments, and child development.</li><li>Strong understanding of SEND statutory processes, including the Children and Families Act 2014 and the SEND Code of Practice 2015.</li><li>Ability to influence and advise senior stakeholders such as Headteachers and SENCOs.</li><li>Excellent communication skills, demonstrating empathy, curiosity, and solution-focused thinking.</li><li>Proactive and creative approach to problem-solving.</li><li>Ability to build and maintain positive networks across schools, local authorities, health, and social care.</li><li>Confidence in using data and intelligence to shape service development and drive improvement.</li><li>Strong administrative and organisational skills.</li><li>Full UK driving licence and regular access to a vehicle.</li></ul>Desirable:<ul><li>Leadership experience within schools or specialist settings.</li><li>Experience in Special Schools or Specialist Resource Provisions.</li><li>Statutory SEND experience at a leadership level.</li></ul>Why Join Us?If you are passionate about making a real difference for children and young people with SEND and want to influence inclusive practice across Hertfordshire, this is an exciting opportunity to lead change. You will be part of a forward-thinking team committed to early intervention and improving outcomes for children and families. Alongside making an impact, you’ll gain valuable leadership experience and transferable skills that will support your future career ambitions.This job role is within the Community Services, level COM13 job profile. Please locate this via:Job profiles - Community servicesTo hear more about this opportunity please contact Sally Glossop (<a href="mailto:sally.glossop@hertfordshire.gov.uk" target="_blank">sally.glossop@hertfordshire.gov.uk</a>) for an informal discussion about the role.Interview Date: 26th and 29th JanuaryBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.<h4>Additional information</h4>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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SEND Information Advice Guidance Officer

Job Title: ARC Team Manager Starting Salary: £53,806 progressing to £59,497 per annum (pro rata for part time) Hours: 37.0 Location: Welwyn Garden City Contract Type:&nbsp;Permanent Directorate: Childrens Services<h4>About the team</h4>ARC (Attachment, Regulation &amp; Competency) Services is a countywide therapeutic trauma-based service run by Hertfordshire County Council.The ARC Short Breaks and Rapid Response teams fit within those Services alongside 2 other teams.Our focus is to support families to prevent a child entering the care system through our Short Breaks offer (for young people aged 11-17 under Section 17) and crisis response.The Lakes is the residential element of the services and provides 3 beds for planned admissions into the Short Breaks and 1 Rapid Response bed to be used for 24 hours in a crisis.Since 2009 we have grown and developed our services, and will continue to by introducing new therapeutic interventions to meet the needs of the families of Hertfordshire.<h4>About the role</h4>This role is unique in that it not only requires Ofsted registration for our Short Break service but also to have oversight and management of our Rapid Response team and bed, who respond to families in crisis out of hours.As ARC Team Manager you will oversee and manage both teams being responsible for recruitment, training and development of new staff as well as managing, supervision, performance and sickness.You will be required to provide a cost-effective service by ensuring you keep within budgets, consideration of staffing and managing occupancy levels.You will be required to assess, manage and mitigate risks when looking at compatibility of admissions into Short Breaks alongside the use of our Rapid Response bed in emergencies.Safeguarding will be at your forefront throughout to ensure the safety of young people and their families.As an holistic service you will be required to work in partnership with other agencies including social teams, health, education, CAMHS, police, Ofsted.You will be expected to communicate directly with families to develop / review / adapt the service they are receiving.You will be required to provide monthly data and information to the Service Manager presenting outcomes / stats and predictions.This role also includes being part of a Management on-call rota to provide advice and reassurance to teams out of hours, weekends and Bank holidays.<h4>About you</h4>Essential:<ul><li>Social Work Degree or residential management equivalent.</li><li>Experience of working in the residential sector.</li><li>Knowledge of Quality Standards and Ofsted Regulations.</li><li>Advanced knowledge of Safeguarding.</li><li>Ability to assess, manage and mitigate risk.</li><li>Leadership skills.</li><li>Experience in managing and supervising a staff team.</li><li>Confident communication skills to ensure an open holistic approach to the service offered.</li><li>Understanding of trauma · Flexibility with working hours is required to support teams and families during evening and weekends where needed. </li><li>Driving Licence and access to a vehicle. Desirable:</li><li>Understanding of budgets – training will be provided.</li><li>Ability to gather / present data.</li><li>Knowledge and experience working within ARC Framework / NVR or other therapeutic approaches</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC13 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact Joanne Harris <a href="mailto:joanne.harris@hertfordshire.gov.uk" target="_blank">joanne.harris@hertfordshire.gov.uk</a>.Interview Date: 11th, 12th and 13th February.&nbsp;Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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55 Jobs in Welwyn Garden City, UK