{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1747829625602,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"f1572e06-ef6b-413e-8585-467dee3ddff7","title":"Customer Services Advisor","employer":"South Kesteven District Council","department":"","location":"The Picture House, St Catherines Road, Grantham","locationType":2,"description":"<p class=\"customHTML\"><strong class=\"customHTML\">Hours: </strong>1 x 30 Hours per week, 1 x 35 Hours per week</p>\n<p class=\"customHTML\"><strong class=\"customHTML\">Salary: </strong>Up to SK7 (£25,974 per annum pro rata) following probationary period.</p>\n<p class=\"customHTML\"><strong class=\"customHTML\">Contract: </strong>Permanent</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">To provide a high quality, multi-disciplined and effective customer service ensuring that any enquiry is responded to in a timely, accurate and efficient manner. (The duties and responsibilities attached to the job may vary from time to time without changing the general character of the duties or the level of responsibility entailed).</p>\n<p class=\"customHTML\"> </p>\n<ul class=\"customHTML\">\n<li class=\"customHTML\">Receive and assist customers visiting and contacting the Council via any means of communication to the highest standards of customer care as specified in the Customer Service Standards.</li>\n</ul>\n<p class=\"customHTML\"> </p>\n<ul class=\"customHTML\">\n<li class=\"customHTML\">Provide customer services across a range of functions on behalf of the Council and partner organisations as required.</li>\n</ul>\n<p class=\"customHTML\"> </p>\n<ul class=\"customHTML\">\n<li class=\"customHTML\">Record all contacts in the Customer Relationship Management System (CRM). If unable to deal with an enquiry, then identify service specialists and make appropriate transfer to ‘back office’.</li>\n</ul>\n<p class=\"customHTML\"> </p>\n<ul class=\"customHTML\">\n<li class=\"customHTML\">Interpretation of customer enquiry to establish correct management of enquiry which could include signposting, part completion or full resolution.</li>\n</ul>\n<p class=\"customHTML\"> </p>\n<ul class=\"customHTML\">\n<li class=\"customHTML\">Use comprehensive IT systems to manage enquiries, access information and to provide customers update information on outstanding enquiries (access and updating of administrative systems in ‘back office’ sections may be required).</li>\n</ul>\n<p class=\"customHTML\"> </p>\n<ul class=\"customHTML\">\n<li class=\"customHTML\">Actively encourage and promote the use of self service, supporting customers to do so face to face and over the telephone in a call centre environment.</li>\n</ul>\n<p class=\"customHTML\"> </p>\n<ul class=\"customHTML\">\n<li class=\"customHTML\">At all times, act as an ambassador for the customer service centre and South Kesteven District Council and assisting communications and/or liaison with staff in service sections, senior management, Councillors, members of the public and other agencies.</li>\n</ul>\n<p class=\"customHTML\"> </p>\n<ul class=\"customHTML\">\n<li class=\"customHTML\">Proactively help to resolve complaints including them on the CRM database and advising customers of applicable Complaints Procedures.</li>\n</ul>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">This role is not politically restricted.</p>","shortDescription":"","salaryDescription":"£20,000 - £29,999","publishDate":"2025-05-07T13:45:00.000Z","expirationDate":"2025-05-21T22:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/ffcf7bb7-c7bc-466c-9e0d-83cd327cffff.png","score":1,"featured":false,"enhanced":false},{"id":"4ab8ab35-86a6-4358-a9a7-8dff6b9a9c11","title":"Enforcement Officer","employer":"South Kesteven District Council","department":"","location":"The Picture House, St Catherines Road, Grantham","locationType":2,"description":"<p class=\"customHTML\"><strong class=\"customHTML\">Hours: </strong><span class=\"customHTML\">Between 30, and 37 hours, pw</span></p>\n<p class=\"customHTML\"><span class=\"customHTML\">Flexible working options are available, including job share</span></p>\n<p class=\"customHTML\"><strong class=\"customHTML\"><span class=\"customHTML\">Salary: </span></strong><span class=\"customHTML\">Pro rata up to SK9 (£29,931 per annum)</span></p>\n<p class=\"customHTML\"><strong class=\"customHTML\"><span class=\"customHTML\">Contract:</span></strong><span class=\"customHTML\"> Permanent</span></p>\n<p class=\"customHTML\"> </p>\n<ol class=\"customHTML\">\n<li class=\"customHTML\"><span class=\"customHTML\"> To work under the direction of the Council Tax and Business Rates Enforcement Team Leader to administer collection and recovery of Council Tax and Business Rates in an accurate, effective, and efficient manner.</span></li>\n<li class=\"customHTML\"><span class=\"customHTML\"> To provide an efficient service maintaining customer accounts in accordance with statutory provisions and local procedures.</span></li>\n<li class=\"customHTML\"><span class=\"customHTML\"> Represent the Council in the Magistrates Court for matters concerning non-payment. </span></li>\n</ol>\n<p class=\"customHTML\"><span class=\"customHTML\"> </span></p>\n<p class=\"customHTML\"><span class=\"customHTML\">This role is not politically restricted.</span></p>","shortDescription":"","salaryDescription":"£25,000 - £29,999","publishDate":"2025-05-06T14:15:00.000Z","expirationDate":"2025-05-23T22:58:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/a33d20e1-593c-443c-a906-3e1fd4eb630d.png","score":1,"featured":false,"enhanced":false},{"id":"25e9a155-7726-4bfd-ba96-4c47e4a66b99","title":"Senior Parks and Cemetery Officer","employer":"South Kesteven District Council","department":"","location":"The Picture House, St Catherines Road, Grantham","locationType":2,"description":"<p class=\"customHTML\"><strong class=\"customHTML\">Hours: </strong>37 Hours per week</p>\n<p class=\"customHTML\"><strong class=\"customHTML\">Salary: </strong>SK11 (£34,482 per annum)</p>\n<p class=\"customHTML\"><strong class=\"customHTML\">Contract: </strong>Permanent</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">The Senior Parks and Cemetery Officer will have responsibility for the Council’s Parks in Grantham - Wyndham Park, Queen Elizabeth Park and Dysart Park ensuring that a high standard of service is delivered in line with park management plans and will contribute towards the Council’s vision to build healthy and strong communities. Having responsibility for the Council’s burial ground in Grantham the post holder will ensure that an efficient and sympathetic service is provided and will also be responsible for managing the contractual arrangements with Dignity in relation to the crematorium.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">Key responsibilities will involve:</p>\n<p class=\"customHTML\"><strong class=\"customHTML\"> </strong></p>\n<ul class=\"customHTML\">\n<li class=\"customHTML\"><span class=\"customHTML\">Support the development and management of Grantham’s main parks – Wyndham Park, Queen Elizabeth Park and Dysart Park.</span></li>\n<li class=\"customHTML\"><span class=\"customHTML\">Develop policies and procedures to ensure that the Council’s Parks, Cemetery and Crematorium services are delivered to a high standard, and adhere to Health and Safety best practice.</span></li>\n<li class=\"customHTML\"><span class=\"customHTML\">Identify areas for self and staff development and address any training required.</span></li>\n<li class=\"customHTML\"><span class=\"customHTML\">Ensure there are appropriate staff resources to deliver park services and activities in line with requirements</span></li>\n<li class=\"customHTML\"><span class=\"customHTML\">Support the growth and development of the Council’s volunteer network </span></li>\n<li class=\"customHTML\"><span class=\"customHTML\">Liaise with park stakeholders such as the Wyndham Park Forum, Queen Elizabeth Park Forum and Volunteers and Friends of Dysart Park Action Group through the Council’s Park Stakeholder Meetings.</span></li>\n<li class=\"customHTML\"><span class=\"customHTML\">Manage the Community Payback volunteer scheme to ensure that the service provided is as required and to standard.</span></li>\n<li class=\"customHTML\"><span class=\"customHTML\">As the Premises Responsible Person ensure the buildings and premises have appropriate arrangements in place including all compliance and health and safety documentation and that facilities are maintained in line with the Councils wider assets.</span></li>\n<li class=\"customHTML\"><span class=\"customHTML\">Retain the Green Flag accreditation currently in place for Wyndham Park, Queen Elizabeth Park and Dysart Park.</span></li>\n<li class=\"customHTML\"><span class=\"customHTML\">Development and monitoring of individual Park Management Action Plans for each park.</span></li>\n<li class=\"customHTML\"><span class=\"customHTML\">Ensure that Action Plans within the Park Management Plans are delivered and prioritised according to available budgets.</span></li>\n<li class=\"customHTML\">Identify funding opportunities to support the financial sustainability of the Council and to maximise opportunities for investment in the parks.</li>\n<li class=\"customHTML\">Review parks key performance indicators within the Park Management Plans</li>\n<li class=\"customHTML\">Manage the Council’s contract with Dignity for the provision of crematorium services.</li>\n<li class=\"customHTML\">Liaise with Dignity regarding cemetery bookings and process the financial administration relating to these, whilst ensuring that bereaved families are dealt with sensitively and in line with Council procedures.</li>\n<li class=\"customHTML\">Carry out regular inspections of the Grantham Parks and Cemetery, being the point of contact for any issues arising and resolving in line with Council processes.</li>\n<li class=\"customHTML\">Liaise with the Council’s grounds maintenance service to allocate and dig graves when necessary.</li>\n<li class=\"customHTML\">Ensure the Council’s financial procedures are adhered to at all times in relation to the ordering of goods and services including the raising and receipting of orders, according to available budgets.</li>\n</ul>\n<p class=\"customHTML\">Carry out visual inspections of play equipment within the three Grantham parks ensuring records are kept up to date and any resulting remedial works are prioritised and undertaken in accordance with the Council’s Play Area Strategy</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">This role is not politically restricted.</p>","shortDescription":"","salaryDescription":"£30,000 - 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job vacancies in Grantham

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Customer Services Advisor

South Kesteven District Council

£20,000 - £29,999

The Picture House, St Catherines Road, Grantham (Hybrid)

Posted 14 days ago

Closing in 2 days

Enforcement Officer

South Kesteven District Council

£25,000 - £29,999

The Picture House, St Catherines Road, Grantham (Hybrid)

Posted 15 days ago

Closing in 2 days

Senior Parks and Cemetery Officer

South Kesteven District Council

£30,000 - £34,999

The Picture House, St Catherines Road, Grantham (Hybrid)

Posted 22 days ago

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