{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1746337014020,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"19b36858-d91a-4645-ad6a-bb7920e4dbba","title":"Housing Solutions Assistant","employer":"London Borough of Redbridge","department":"","location":"Redbridge","locationType":3,"description":"<p class=\"customHTML\"><strong class=\"customHTML\">Permanent & Fixed Term Contracts</strong></p>\n<p class=\"customHTML\"><strong class=\"customHTML\">Location: Lynton House</strong></p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\"><strong class=\"customHTML\">Redbridge is an ambitious, diverse and exciting east-London borough. What we do is driven by changing our relationship with local people to support our vision. As a result, we've developed innovative ways to build our communities and transform our Council.</strong></p>\n<p class=\"customHTML\"><strong class=\"customHTML\">We're one of the fastest growing parts of the country and the third most diverse London borough. Our communities are attracted by a mixture of excellent schools, relatively affordable housing, high-quality open space and rapid transport connections into the heart of the City.</strong></p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\"><strong class=\"customHTML\">About us:</strong> </p>\n<p class=\"customHTML\">The Housing Solutions Service has a number of opportunities to join the team at the frontline of preventing and relieving homelessness in the borough. You will be joining a team that is fast paced, where you will be expected to think on your feet, provide innovative solutions, and to support residents to resolve their housing situation by supporting our Housing Solutions Officers.</p>\n<p class=\"customHTML\">We have recently undergone a period of redesign in the service to realign service delivery post-pandemic, which will see a hybrid service offer through an omni channel and improving the digital front door as well as providing an in-person service that is co-located with partners and at different locations within the borough.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\"><strong class=\"customHTML\">To apply for this post please visit www.redbridge.gov.uk/jobs or copy the following link into your browser: </strong></p>\n<p class=\"customHTML\"><strong class=\"customHTML\">https://ce0320li.webitrent.com/ce0320li_webrecruitment/wrd/run/ETREC107GF.open?VACANCY_ID=683183eEuR&WVID=958433OaLq</strong></p>\n<p class=\"customHTML\"><strong class=\"customHTML\"> </strong></p>\n<p class=\"customHTML\"><span class=\"customHTML\"><em class=\"customHTML\">All short-listed applicants will need to demonstrate proof of right to work in the UK.</em></span></p>\n<p class=\"customHTML\"><span class=\"customHTML\"><em class=\"customHTML\">We are committed to employment practices that promote diversity and inclusion in employment and welcome applications from qualified applicants regardless of age, disability, gender identity, sex, marriage and civil partnership status, pregnancy and maternity status, colour, race, religion, or belief.</em></span></p>","shortDescription":"","salaryDescription":"£31,524 to £32,931 per annum","publishDate":"2025-05-02T12:58:00.000Z","expirationDate":"2025-05-18T16:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/608b7fe2-c89e-40e3-be9f-cc49861d674e.png","score":1,"featured":false,"enhanced":false},{"id":"3c1f55e1-b188-4f97-b790-a756d8bcb8fb","title":"Voids Officer","employer":"London Borough Of Waltham Forest","department":"","location":"To be confirmed","locationType":3,"description":"<b>JOB DESCRIPTION</b><br><br> <strong>Organisation</strong>: London Borough of Waltham Forest<br> <br><strong>Directorate</strong>: Place<br> <br><strong>Grade:</strong> SO2<br><br><strong>Salary: </strong>£38,934 - £40,755 <br> <br><strong>Contract Type:</strong> Full time, Permanent <br> <br><strong>Working hours per week: </strong>36<br><br><strong>Application Deadline: </strong>16th May 2025 @11.59pm<br><br><strong>Proposed Interview Date(s): TBC</strong><br><br><strong>Reference: </strong>1731<br><br><strong>About Us:</strong> <br><br>Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. <br><br>We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. <br><br>London Borough of Waltham Forest is one of the <a href=\"https://www.london.gov.uk/good-work-standard\">Mayor of London's Good Work Standard</a> employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment. <br><br><strong>About the role:</strong> <br><br>We are seeking a dedicated Voids Officer to manage the end-to-end void process for empty homes, ensuring properties are available to re-let in a timely manner and meet health and safety requirements and our re-let standard.<br><br><strong>>> </strong><a href=\"https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Voids%20Officer%20Role%20Profile.pdf\"><strong>Click here to download the Role Profile</strong></a><strong> <<</strong> <br><br><strong>Key Responsibilities:</strong> <br><br><ul> <li>\n<strong>Void Management:</strong> Coordinate the voids management process, working closely with Tenancy Management, Allocations, and Asset Teams, surveyors, and contractors.</li> <li>\n<strong>Record Maintenance:</strong> Maintain all required records and information, ensuring accurate and complete documentation of the voids process on our housing management system, NEC. Update NEC for ended tenancies and set up new tenancies accurately and promptly.</li> <li>\n<strong>Advice and Guidance:</strong> Provide expert advice and support to colleagues, customers, and stakeholders, managing complex customer issues with a focus on minimising void turn around times and maximising customer satisfaction.</li> <li>\n<strong>End of Tenancy:</strong> Manage the end of tenancy process, including advising outgoing tenants and arranging the return of keys.</li> <li>\n<strong>Property Inspection:</strong> Ensure void properties are inspected, repaired, and cleaned to a high standard before re-letting.</li> <li>\n<strong>Health and Safety Compliance:</strong> Ensure properties comply with all health and safety requirements before re-letting.</li> <li>\n<strong>Utility Management:</strong> Manage the utility supply process during the void period.</li> <li>\n<strong>Customer Experience:</strong> Work proactively with the Allocations and Tenancy Management Team to arrange viewings and sign-ups, ensuring a positive customer experience.</li> <li>\n<strong>Statistical Reporting:</strong> Upload new tenancy information for the Continuous Recording system (CORE).</li> </ul><br><strong>Skills, Experience and Qualifications:</strong> <br><br><ul> <li>Proven administrative experience within a housing environment.</li> <li>Experience in customer service and working closely with customers.</li> <li>Experience in void management, repairs management, or lettings service (desirable).</li> <li>Strong time management and organisational skills.</li> <li>Effective communication and negotiation skills, both verbally and in writing.</li> <li>Self-motivated with the ability to manage your own workload and meet team objectives.</li> <li>Ability to analyse data and present statistical information.</li> <li>Strong IT skills, including proficiency in Microsoft Office, Word, and Excel.</li> <li>Numeracy and literacy qualification (e.g., GCSE English and Maths or equivalent).</li> <li>Relevant professional qualification (desirable).</li> </ul><br><strong>Terms and conditions:</strong> <br><br>The below terms and conditions apply to this role: <br><br><ul> <li>Satisfactory employment references and CIFAS identity checks; </li> <li>Satisfactory declaration of interest; </li> </ul>As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English. <br><br><strong>How to Apply:</strong> <br><br>Interested candidates are invited to submit their applications online by pressing the 'Apply' button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy. <br><br>We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. <br><br><strong>Equal Opportunity Employer:</strong> <br><br>Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. <br><br>To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy. <br><br>We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview. <br><br>For more information on the benefits of working for the Council, please visit <a href=\"https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us\">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>. <br><br><strong>Contact Information:</strong> <br><br>If you have any questions about this vacancy or the application process, please contact Cate Evans at <a href=\"mailto:cate.evans@walthamforest.gov.uk\">cate.evans@walthamforest.gov.uk</a> <br><br>If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href=\"mailto:recruitment@walthamforest.gov.uk\">recruitment@walthamforest.gov.uk</a>. <br><br>The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method. <br><br>Click here for further information on the <a href=\"https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice\">Human Resources recruitment privacy notice</a>.","shortDescription":"","salaryDescription":"£38,934 - £40,755","publishDate":"2025-05-02T09:51:00.000Z","expirationDate":"2025-05-16T22:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/c9c65663-45d3-4328-bd53-554f26451d28.jpg","score":1,"featured":false,"enhanced":false},{"id":"7c9df02e-e197-4334-bf50-3b30eb8a10b9","title":"Hoarding Pathway Co-ordinator","employer":"London Borough of Havering","department":"","location":"Havering","locationType":3,"description":"<p><strong> Grade 6 £38,052 - £41,442pa 12 Month Fixed term Contract/Secondment Opportunity</strong></p> <p>A position has arisen for the post of Hoarding Pathway Co-ordinator in Adult Social Care. The successful candidate would act as a local, accessible point of contact across Havering using strength based approach. The candidate would be expected to connect with residents in need of support to combat hoarding, de-cluttering their property to ensure it is not a risk to themselves or others. He or she would be expected to build long term relationships with people in the community who may be facing long term life situations (including issues relating to health, long term conditions, long term unemployment, housing, disability, mental health or ageing).</p> <p>The Post holder will be required to work 36 hours per week from a variety of community based locations dependent on the needs of the community supported. Post holder is expected to have excellent communication (both written and verbal) and negotiation skills to build and nurture relationships and partnerships with a range of people and organisations at a personal, service and community level. Successful candidate would have experience of working in social housing, care or similar public sector role. Also, require experience of working alongside and supporting individuals and respond appropriately to potential safeguarding situations, whilst maintaining a positive relationship and longer term support. This is a fixed 12 months contract.</p> <p>Please view <strong>Job Profile</strong><strong> </strong>here</p> <p><strong>For an informal discussion about the post, please contact </strong><strong>Chibuike.Oji@havering.gov.uk</strong><strong> </strong></p> <p><strong>The closing date for the receipt of applications is 15/5/25,</strong> however interest in this job may be high and we therefore reserve the right to close the vacancy early.</p> <p>You will be notified if your application has been successful.  Interview date to be confirmed. </p> <p>Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770<br>  </p> <p><strong>Additional Information</strong></p> <p>We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering.</p> <p>The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.</p> <p><strong>Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.</strong></p> <p><strong>We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.</strong></p>\n\n <img src=\"https://ars2.equest.com/?response_id=d112324bd9809b91a286826f9b9cd5e7&view\" alt=\" \" width=\"1\" height=\"1\">","shortDescription":"","salaryDescription":"39747","publishDate":"2025-05-01T15:40:04.000Z","expirationDate":"2025-05-15T23:59:59.000Z","logoUri":"https://www.lgjobs.com/logos/logos/b7d3f402-4089-416b-93a9-b0044b7de431.jpg","score":1,"featured":false,"enhanced":false},{"id":"eb902080-9ebc-42ae-8b73-9c9dc4e93f91","title":"Housing Officer","employer":"London Borough of Havering","department":"","location":"Essex","locationType":3,"description":"<p><strong>Grade 6- £38058- £41442pa </strong></p> <p>The Resident Services Team is responsible for assisting tenants to sustain their tenancies and encourage and facilitate their independence, quality of life, safeguarding and health and well-being on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills and the promotion of personal independence.</p> <p> We also develop an holistic picture of each resident so as to be the principal point of contact for other council departments in actively trying to resolve issues / blockages such as gas access, hoarding, tenancy fraud, safeguarding.</p> <p> The post holder will act as the principle point of contact for a local area, estate or patch or group of residents so that the environment and condition that residents experience is well maintained to a high quality.</p> <p>We are a highly motivated and high achieving team and we are looking for 2 additional Housing Officers with Tenancy Management experience to complete our busy team.</p> <p>The work is both challenging and rewarding you will charged with maintaining an  excellent and seamless service by working with partners and other internal and external services.</p> <p> The post holder will report to the Senior Housing Officer providing services to our customers through the following key objectives:</p> <p> • To establish and maintain effective working relationships with all work colleagues to ensure a one team approach to the delivery of     our services whilst meeting individual and team key performance indicators and targets.</p> <p>• To engage with appropriate internal and external agencies in agreeing and implementing support / action plans in providing a tenancy support service to new and existing tenants to sustain tenancies and reduce homelessness in particular; Neighbourhood Sustainment, Income Management, Adult Social Care and Children’s Services and Mental Health to deliver a seamless service.</p> <p>Work and build strong partnership links with other agencies to include determining risk, providing support to include mental health cases, domestic violence, drug and alcohol misuse, disability to include attendance at multi-agency meetings.</p> <p> • Actively work alongside other Internal Departments to undertake casework regarding breaches of tenancy conditions including ASB, harassment, domestic violence, hate crime and nuisance to include attendance in Court. </p> <p>To work with key internal and external partners and stakeholders, demonstrating influencing and problem solving qualities in the delivery of excellent tenant and leasehold management services and the sustainability of tenancies and neighbourhoods.</p> <p> • To work collaboratively with the Income Team to tackle arrears and to support vulnerable residents.</p> <p>You will work within the Resident Services Team and have experience of working in social housing, tenancy management or similar public sector role, dealing with complex casework face to face and in writing, experience of developing relationships with wide range of local stakeholders and partners,  providing good tenancy, housing and leasehold advice, best practice and compliance is desirable.</p> <ul>\n<li> With a proven track record of successful multi agency working, you will be outcome focused, clear thinking and have excellent written and verbal communication skills. You will also be a skilled and effective negotiator and problem solver.</li> <li> You will have excellent IT skills, in particular Microsoft Excel.</li> <li> To meet the requirements of this key role, you must be customer focused, able to work on defined operational projects, interpret complex housing related legislation and guidance and be able to meet tight deadlines.</li> <li> The post holder will be required to work 36 hours per week or as required by the Line Manager to meet the needs of the service.</li> <li>You must have a full UK driving license and a vehicle to use for work.</li> </ul> <p>Please view <strong>Job Profile</strong> here </p> <p><strong>For an informal discussion about the post, please contact </strong><strong>Sanna.Shahzada@havering.gov.uk</strong><strong> or </strong><strong>Jennifer.Aneto@havering.gov.uk</strong><strong> </strong></p> <p><strong>The closing date for the receipt of applications is 9th May 2025</strong> however interest in this job may be high and we therefore reserve the right to close the vacancy early.</p> <p>You will be notified if your application has been successful.  Interview date to be confirmed </p> <p>Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770<br>  </p> <p><span><strong>Additional Information</strong></span></p> <p><span>We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to </span><span>Choose Havering</span><span>.</span></p> <p><span>The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.</span></p> <p><span><strong>Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.</strong></span></p> <p><span><strong>We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload. </strong></span></p>\n\n <img src=\"https://ars2.equest.com/?response_id=b395d5865a25bd6274c65345042aa3f4&view\" alt=\" \" width=\"1\" height=\"1\">","shortDescription":"","salaryDescription":"39750","publishDate":"2025-05-01T15:40:04.000Z","expirationDate":"2025-05-09T23:59:59.000Z","logoUri":"https://www.lgjobs.com/logos/logos/e02fe6c3-3d02-4820-b69c-51e6a64dbdde.jpg","score":1,"featured":false,"enhanced":false},{"id":"cdabcf78-27e9-4794-ba6c-652ddc21130d","title":"Compliance Officer (Resident Services)","employer":"London Borough of Havering","department":"","location":"Essex","locationType":3,"description":"<p><strong>Grade 5- £34,416 - ££37,536pa</strong></p> <p>The Resident Services Team is responsible for assisting tenants to sustain their tenancies and encourage and facilitate their independence, quality of life, safeguarding and health and well-being on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills and the promotion of personal independence.</p> <p>To provide a high quality housing management compliance service which deals with fire risk assessments, clutter, unauthorised items left in communal areas and storage areas (including utility and other in-take cupboards), within Havering Council’s social housing stock. To be an advocate and champion for the borough.</p> <ul>\n<li>Support people to sustain their homes and quality of life.</li> <li>Provide advice and support on a wide range of issues including, hoarding, storage areas within the stock, and mobility scooters storage.</li> <li> To act as the principle point of contact for the service so that the environment and condition that residents experience on estates is high quality and well maintained.</li> <li>Develop strong links with other council departments to provide solutions such as; access, eliminating fire risks, dealing with hoarding, and supporting vulnerability residents to enable the Council to maintain properties in good order and to protect residents. Where relevant take action in line with the tenancy terms, leases or other legal remedies.</li> <li> To respond as directed to Members Enquires, service requests, demands, and complaints.</li> <li>To work as required or directed with the Police, London Fire Brigade, other statutory partners, council services, external partners and other enforcement agencies to prevent, tackle, or resolve, anti-social behaviour, nuisance, environmental issues.</li> <li>To enforce other similar breaches as deemed necessary.</li> </ul> <p> You must have a full UK manual driving license .</p> <p>Please  view <strong>Job Profile</strong> here</p> <p><strong>For an informal discussion about the post, please contact </strong><strong>Mark.Connor@havering.gov.uk</strong><strong>  </strong></p> <p><strong>The closing date for the receipt of applications is 8th May 2025,</strong>  however interest in this job may be high and we therefore reserve the right to close the vacancy early.</p> <p>You will be notified if your application has been successful.  Interview date to be confirmed. </p> <p>Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770<br>  </p> <p><strong>Additional Information</strong></p> <p>We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering.</p> <p>The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.</p> <p><strong>Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.</strong></p> <p><strong>We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.</strong></p>\n\n <img src=\"https://ars2.equest.com/?response_id=f9339107fe07751502ef4067a0948339&view\" alt=\" \" width=\"1\" height=\"1\">","shortDescription":"","salaryDescription":"35976","publishDate":"2025-05-01T15:40:04.000Z","expirationDate":"2025-05-08T23:59:59.000Z","logoUri":"https://www.lgjobs.com/logos/logos/809c2712-09ac-4bf7-9294-ddb12afcc831.jpg","score":1,"featured":false,"enhanced":false},{"id":"f88d4454-85ee-4f00-8499-b3857472b2e4","title":"Support Officer","employer":"London Borough of Havering","department":"","location":"Essex","locationType":3,"description":"<p><strong>Grade 4- £30630- £32931pa</strong></p> <p>The Resident Services Team is responsible for assisting tenants to sustain their tenancies and encourage and facilitate their independence, quality of life, safeguarding and health and well-being on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills and the promotion of personal independence.</p> <p> We also develop an holistic picture of each resident so as to be the principal point of contact for other council departments in actively trying to resolve issues / blockages such as gas access, hoarding, tenancy fraud, safeguarding.</p> <p>Ideally the candidate will have experience within the housing / tenancy management area or similar public sector role.  You should have experience of developing relationships with wide range of local stakeholders and partners,  providing good tenancy, housing and leasehold advice, best practice and compliance is desirable.</p> <p>To provide effective and responsive administrative support for allocated operational activity in a robust, timely, efficient and cost effective manner.     </p> <p>The role will involve the following on a regular basis:</p> <ul>\n<li>Face to face and telephone contact with the public </li> <li>Facilitating meetings as required </li> <li>Assisting with monitoring team plans </li> <li>Assisting the Senior Housing Officer and Resident Services Manager with monitoring to ensure compliance with team targets and standards.</li> <li>Updating records, costs and details into databases </li> <li>Liaising with officers, contractors and suppliers as required</li> <li>With a proven track record of successful multi agency working, you will be outcome focused, clear thinking and have excellent written and verbal communication skills. </li> <li>You will also be a skilled and effective negotiator and problem solver.</li> <li>You will have excellent IT skills, in particular Microsoft Excel.</li> <li>The post holder will be required to work 36 hours per week or as required by the Line Manager to meet the needs of the service.</li> <li>You must have a full UK driving license and a vehicle to use for work.</li> </ul> <p> </p><p>Please view <strong>Job Profile</strong> here</p> <p><strong>For an informal discussion about the post, please contact </strong><strong>Jody.Dielhenn@havering.gov.uk</strong><strong> </strong></p> <p><strong>The closing date for the receipt of applications is 4th April 2025</strong> however interest in this job may be high and we therefore reserve the right to close the vacancy early.</p> <p>You will be notified if your application has been successful.  Interview date to be confirmed. </p> <p>Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770<br>  </p> <p><span><strong>Additional Information</strong></span></p> <p><span>We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to </span><span>Choose Havering</span><span>.</span></p> <p><span>The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.</span></p> <p><span><strong>Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.</strong></span></p> <p><span><strong>We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.</strong></span></p>\n\n <img src=\"https://ars2.equest.com/?response_id=96f320d15a0d0e7817fd1949dead564f&view\" alt=\" \" width=\"1\" height=\"1\">","shortDescription":"","salaryDescription":"31780.5","publishDate":"2025-04-30T15:40:04.000Z","expirationDate":"2025-05-14T23:59:59.000Z","logoUri":"https://www.lgjobs.com/logos/logos/ad1f4a4a-9514-4f5b-be71-477f91bb4f2e.jpg","score":1,"featured":false,"enhanced":false},{"id":"c8081836-3579-44c9-a085-9a6f7e9902f6","title":"Property Surveyor (Temporary Accommodation)","employer":"London Borough of Haringey","department":"","location":"Haringey","locationType":2,"description":"<div class=\"desc\">\n<h3>About Haringey</h3>\n<p>Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.</p>\n<p>Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.</p>\n<h3>About the role</h3>\n<p>You will be responsible for carrying out inspections of occupied and void properties, diagnosing repairs, scheduling up works through an agreed schedule of rates or where not possible preparing a specification of works and obtaining quotations. You will work with colleagues across the Housing Demand Service to ensure the PSL properties meet the current lettable standard and repaired within the agreed timescales and budget provisions. Assess the issues and the risks and to make decisions to mitigate the risks to ensure the safety of the customer and property.</p>\n<p>You will assist in maintaining and ensuring the PSL void properties are compliant and ready for tenants<strong>. </strong>To be responsible for the Hand back of Homes for Haringey and Councils Leasing properties, leading on the dilapidation and disrepair claims from property owners from inception to completion.</p>\n<p>The Temporary Accommodation Service are responsible for the procurement of properties used as temporary accommodation for homeless households and for managing the relationships and contracts we have temporary accommodation providers, ensuring that a sufficient supply of good quality and reasonably priced accommodation is available.</p>\n<p>This role sits within the Contracts & Procurement Team which is tasked with managing our temporary and emergency accommodation provision and contracts, overseeing delivery of reasonably priced temporary housing to meet identified demand.</p>\n<p>A key element of the contract & procurement work is building and maintaining relationships with providers and agents, as well as carrying out inspections and following up on repairs and property conditions.</p>\n<h3>About you</h3>\n<p>You will be required to successfully manage projects and work with contractors to ensure work is being completed to a satisfactory standard. The ability to build strong and meaningful relationships with colleagues and contractors is required as well as tact, diplomacy and the ability to negotiate. You will have excellent written and oral communication skills and the ability to achieve defined performance targets.</p>\n<p>Experience with building works, dealing with voids and disrepair. Dilapidation, handbacks is desirable. Surveying qualifications – RICS, CIOB.</p>\n<p>Applicants must drive and have a driving licence that is valid in the UK.</p>\n<h3>Working for Haringey</h3>\n<p>At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community.</p>\n<p>Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.</p>\n<p>Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role please ensure that you do so as soon as possible.</p>\n<p>Additionally, we are aware that automated emails may end be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of you application please contact <a href=\"mailto:ResourcingHub@haringey.gov.uk\">ResourcingHub@haringey.gov.uk</a> </p>\n</div>\n<h3>Attachments</h3>\n<ul>\n<li><a href=\"https://emea5-foc.lumessetalentlink.com/tlk/pages/fo/download_job_file.jsp?ID=QHOFK026203F3VBQBLOLOQWAQ&nDocumentID=467609&ptId=11800\">JE715 Property Surveyor (Temporary Accommodation)_04.08.23_v2.pdf</a></li>\n</ul>","shortDescription":"","salaryDescription":"PO3 £44,331 – £47,532 per annum","publishDate":"2025-04-30T11:37:00.000Z","expirationDate":"2025-05-18T22:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/92ea289d-e83e-4ed6-bbaf-533734cdf442.png","score":1,"featured":false,"enhanced":false},{"id":"a0ee77f7-1134-44e5-adc2-881d254d5f34","title":"Private Sector Lettings Senior Officer","employer":"Lambeth Council","department":"","location":"6 Brixton Hill","locationType":3,"description":"<p><span><strong>Private Sector Lettings Senior Officer</strong></span></p> <p><span><strong>PO2: Starting salary £43,542 rising in annual increments to £46,437pa incl LW</strong></span></p> <p><span><strong>Fixed Term Contract or Secondment Opportunity for 12 months</strong></span></p> <p> </p><p><span><strong>About Us:</strong></span></p> <p><span>It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through our </span><span>Lambeth 2030 Plan ‘Our Future, Our Lambeth.</span><span> To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are ‘connected by purpose,’ in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated </span><span>One Lambeth Values and Behaviours page.</span><span> </span></p> <p><span><strong>About the Borough:</strong></span></p> <p><span>Located in the heart of South London, Lambeth Borough is a vibrant community of over 320,000 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. </span></p> <p><span>With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment.</span></p> <p><span><strong>About the Team:</strong></span></p> <p><span>We are looking to recruit an enthusiastic individual to join the Tenancy Sustainment and Support service in supporting clients to sustain their own tenancies. This is an ideal role for someone who has a passion to make a difference and help individuals to remain in their accommodation.</span></p> <p><span>You will be responsible for managing large and varied caseloads of often vulnerable customers who are at risk of losing their homes. You will liaise with various departments to resolve complex housing issues. </span></p> <p><span>As a Tenancy Sustainment Officer, you will show understanding of landlord’s responsibilities and obligations, have the ability to prioritise workloads, motivate people to engage, and work flexibly with a “can do” attitude coupled with a friendly and team-player approach.</span></p> <p><span><strong>About the Role:</strong></span></p> <p><span>Private Sector Solutions are looking for a motivated and enthusiastic Senior Lettings Officer, joining the team in successful delivery of an effective, customer focussed support services for households in housing needs.</span></p> <p><span>The successful candidate will need to be highly organised and innovative in successfully promoting and marketing key private sector schemes to the landlords, lettings agents and developers, ensuring access to good quality, affordable private rented accommodation.</span></p> <p><span>Postholder will be responsible with the service manager for strategic and developmental areas such as larger portfolio negotiations, managing the landlord forum and best practice accreditations. Successful candidate will also be responsible for line management and development of trainee Lettings Negotiators to enable them to reach the standard required of experienced negotiator.</span></p> <p><span>Postholder will be required to meet targets relating to the procurement of good quality private rented sector accommodation from landlords and lettings agents demonstrating best practice in the sector and delivering economic and efficient service.</span></p> <p><span><span>The successful candidate </span></span><span><span>will be required to hold a valid Enhanced Disclosure from the Disclosure and Barring Service (DBS). </span></span><span><span>Further information about the Disclosure can be found at </span></span><span><span>www.gov.uk/DBS</span></span><span><span>.</span></span></p> <p> </p><p><span>For detailed qualifications and requirements, please review the job description and person specification in hyperlink below:</span></p> <p><strong>Job Description and Person Specification</strong></p> <p> </p><p><span><strong>Contact Information:</strong></span></p> <p><span>For an informal discussion about the role, please contact Yasmine Wayne at </span><span>YWayne@lambeth.gov.uk</span></p> <p> </p><p><span><strong>How to Apply:</strong></span></p> <p><span>If you're interested in this opportunity, click on the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an 'A' at shortlist stage. </span></p> <p><span><strong>We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement.</strong></span></p> <p> </p><p><span><strong>Recruitment Timelines:</strong></span></p> <p><span><strong>Advert close date: 11:59pm on Sunday 11th May 2025.</strong></span></p> <p><span>Shortlisting: W/C 12 May 2025</span></p> <p><span>Interviews: W/C 28 May 2025</span></p> <p> </p><p><span><strong>Benefits:</strong></span></p> <p><span>We believe in rewarding our staff. When you join us, you'll gain access to a range of benefits, including:</span></p> <ul>\n<li><span>Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's.</span></li> <li><span>Generous annual leave entitlement starting from 27 days, increasing to up to 35 days depending on length of service.</span></li> <li><span>Membership in the Local Government Pension Scheme.</span></li> <li><span>Hybrid Working.</span></li> <li><span>Employee Assistance Programme.</span></li> <li><span>Occupational Sick Pay based on length of service.</span></li> <li><span>Discounts at local restaurants.</span></li> <li><span>Discount at our Active Lambeth Gyms.</span></li> <li><span>Learning and Development opportunities, including Apprenticeships.</span></li> <li><span>Cycle to Work Scheme.</span></li> <li><span>Secure Bike Storage facilities at our Town Hall and Civic Centre.</span></li> <li><span>Trade Union Membership.</span></li> </ul> <p> </p><p><span>At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click </span><span>here</span><span>.</span></p>\n\n <img src=\"https://ars2.equest.com/?response_id=f3b154b11a46b2d4dca00bf085e1601b&view\" alt=\" \" width=\"1\" height=\"1\">","shortDescription":"","salaryDescription":"£40,000 - £49,999","publishDate":"2025-04-29T15:40:05.000Z","expirationDate":"2025-05-14T23:59:59.000Z","logoUri":"https://www.lgjobs.com/logos/logos/b359c843-d667-4db2-b771-533652390d18.jpg","score":1,"featured":false,"enhanced":false},{"id":"1d33d2c7-279a-42bf-900e-986824e327ce","title":"Reviews Assistant","employer":"London Borough of Redbridge","department":"","location":"Redbridge","locationType":3,"description":"<p class=\"customHTML\"><strong class=\"customHTML\">Permanent – Full Time</strong></p>\n<p class=\"customHTML\"><strong class=\"customHTML\">Location: Lynton House, Ilford</strong></p>\n<p class=\"customHTML\"><strong class=\"customHTML\"> </strong></p>\n<p class=\"customHTML\"><strong class=\"customHTML\">Redbridge is an ambitious, diverse, and exciting East-London borough. What we do is driven by changing our relationship with local people to support our vision. As a result, we've developed innovative ways to build our communities and transform our Council.</strong></p>\n<p class=\"customHTML\"><strong class=\"customHTML\">We're one of the fastest growing parts of the country and the third most diverse London borough. Our communities are attracted by our excellent schools, places to live, high-quality open space and rapid transport connections into the heart of the City.</strong></p>\n<p class=\"customHTML\">We are looking to appoint a <strong class=\"customHTML\">Reviews Assistant</strong> with knowledge and understanding of homelessness and housing legislation.</p>\n<p class=\"customHTML\">You will be used to working in a fast-paced housing environment and be able to respond effectively and pro-actively to changing circumstances and employ a flexible, problem-solving mentality to overcome varied challenges.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\"><strong class=\"customHTML\">To apply for this post please visit www.redbridge.gov.uk/jobs or copy the following link into your browser: </strong></p>\n<p class=\"customHTML\"><strong class=\"customHTML\">https://ce0320li.webitrent.com/ce0320li_webrecruitment/wrd/run/ETREC107GF.open?VACANCY_ID=609765eBJn&WVID=958433OaLq</strong></p>\n<p class=\"customHTML\"><strong class=\"customHTML\"> </strong></p>\n<p class=\"customHTML\"><em class=\"customHTML\">All short-listed applicants will need to demonstrate proof of right to work in the UK.</em></p>\n<p class=\"customHTML\"><em class=\"customHTML\">We are committed to employment practices that promote diversity and inclusion in employment and welcome applications from qualified applicants regardless of age, disability, gender identity, sex, marriage and civil partnership status, pregnancy and maternity status, colour, race, religion, or belief.</em></p>","shortDescription":"","salaryDescription":"£31,524 to £32,931 per annum","publishDate":"2025-04-28T13:35:00.000Z","expirationDate":"2025-05-04T16:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/0ec4d1fd-cd1e-4002-9a03-d8f89501a029.png","score":1,"featured":false,"enhanced":false},{"id":"2707ed10-2862-42f0-9ce0-aa1161f43efc","title":"Social Value GP Surveyor","employer":"Camden Council","department":"","location":"London","locationType":3,"description":"<p><span><span><strong>Social Value GP Surveyor (Job Ref 3410)</strong></span></span><span><span><strong>          </strong></span></span></p> <p><span><span><strong>          </strong></span></span></p> <p><span><span><strong>Salary: </strong></span></span><span><span>Social Value GP Surveyor</span></span></p> <p><span><span><strong>Grade: </strong>Level 5, Zone 1 - £53,857</span></span></p> <p><span><span><strong>Location: </strong>5 Pancras Square</span></span></p> <p><span><span><strong>Contract Type: </strong>Permanent</span></span></p> <p><span><span><strong>Hours: </strong>Full Time, 36 hours<strong>     </strong></span></span></p> <p><span><span><strong>Closing Date: </strong>Sunday 18th May at 23:55</span></span></p> <p></p> <p><span><span><strong>About Camden</strong></span></span></p> <p><span><span>Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind.  Here’s where you can help decide a better future for us all. </span></span></p> <p></p> <p><span><span><strong>How You’ll Be Involved</strong></span></span></p> <p><span><span>We're looking for a Social Value Property Surveyor to transform Camden's vacant spaces into productive hubs for small businesses and communities. This role, based within the Commercial Property team but collaborating across Property and Strategy, Inclusive Economy, and Area Regeneration teams, focuses on implementing initiatives such as: </span></span></p> <ul>\n<li><span><span>The Camden Affordable Workspace Strategy </span></span></li> <li><span><span>The Vacant Spaces on Estates Programme</span></span></li> <li><span><span>The Camden Future High Streets Programme</span></span></li> <li><span><span>The Neighborhood Hubs Programme. </span></span></li> </ul> <p><span><span>You will tackle challenges related to leasing unconventional spaces such as garages</span></span><span><span>, a </span></span><span><span>disused theatre and old Victorian community building</span><span>, aiming to achieve social value objectives. Your responsibilities include advising internal departments, modeling rent scenarios, negotiating leases with social value outcomes, and managing lease agreements through to completion. This role is pivotal in developing innovative approaches and resources to maximize the community benefits of Camden's property assets.</span></span></p> <p></p> <p><span><span><strong>All About You</strong></span></span><br> <span><span>We are looking for a professional member of the Royal Institution of Chartered Surveyors or someone with an equivalent qualification in commercial, valuation, general practice, or a related field. You should have extensive knowledge and experience in commercial property management and landlord-tenant negotiations, as well as a strong understanding of property law and best practices in valuation techniques. Your background includes handling sensitive property issues and presenting reports to committees or clients.</span></span></p> <p> </p><p><span><span>You excel in both oral and written communication, offering clear and accurate advice on valuation practices and procedures. With strong negotiation skills, you can undertake a full range of professional valuation work. Your ability to work well within a team, efficiently plan and execute complex tasks, and meet deadlines under pressure is complemented by your skill in writing reports and delivering effective presentations.</span></span></p> <p><span><span><strong>To view the Job Profile, please click </strong></span></span><span><span><strong>HERE</strong></span></span><span><span><strong> or copy and paste the below URL into your browser:</strong></span></span><br> <br> <span><span><strong>To find out more about what it is like to work at Camden, meet some of our People by visiting 'www.camdenjobs.co.uk/our-stories'.</strong></span></span></p> <p><span><span><strong>What We Offer</strong></span></span></p> <p><span><span>At Camden, you’ll receive a host of benefits including:</span></span></p> <ul>\n<li><span><span>27 days annual leave for new starters, rising to 31 days after 5 years</span></span></li> <li><span><span>Local Government Pension Scheme</span></span></li> <li><span><span>Flexible working opportunities;</span></span></li> <li><span><span>Interest free loans</span></span></li> <li><span><span>Access to our incredible staff networks</span></span></li> <li><span><span>Career development and training</span></span></li> <li><span><span>Wellbeing support and activities</span></span></li> </ul> <p></p> <p><span><span>Visit 'www.camdenjobs.co.uk/staff-benefits' for more details.</span></span></p> <p></p> <p><span><span><strong>Inclusion and Diversity</strong></span></span><span><span><strong> </strong></span></span><br> <span><span>We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do.</span></span></p> <p><span><span>To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit </span></span><span><span>https://www.camdenjobs.co.uk/inclusion-and-diversity</span></span><span><span> </span></span></p> <p><span><span><strong>Anonymised Application</strong></span><span> – </span><i><span>in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.</span></i></span></p> <p></p> <p><span><span><strong>Asking for Adjustments </strong></span></span><br> <span><span>Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at resourcing@camden.gov.uk or post to 5 Pancras Square, London, N1C 4AG.</span></span></p>\n\n <img src=\"https://ars2.equest.com/?response_id=d191195ac2902e53c5a62820b4dea02a&view\" alt=\" \" width=\"1\" height=\"1\">","shortDescription":"","salaryDescription":"£50,000 - £74,999","publishDate":"2025-04-25T15:40:05.000Z","expirationDate":"2025-05-25T23:59:59.000Z","logoUri":"https://www.lgjobs.com/logos/logos/e9349f25-dc27-4354-b01a-b9eafbc3f730.PNG","score":1,"featured":false,"enhanced":false},{"id":"8f272e91-c66e-427a-a317-a3e5ce6ae0de","title":"Rent Collection Officer","employer":"London Borough of Redbridge","department":"","location":"Redbridge","locationType":3,"description":"<p class=\"customHTML\"><strong class=\"customHTML\">Permanent – Full Time</strong></p>\n<p class=\"customHTML\"><strong class=\"customHTML\">Location: Redbridge, East London  </strong></p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">Redbridge is an ambitious, diverse, and exciting East-London borough. Our commitment to transforming our relationship with local residents drives everything we do. We aim to build stronger communities and continuously improve how we work within the Council.</p>\n<p class=\"customHTML\">As one of the fastest-growing parts of the country and the third most diverse London borough, we attract a thriving population drawn by excellent schools, affordable housing, open green spaces, and swift transport links to central London.</p>\n<p class=\"customHTML\">We are seeking to recruit an experienced Rent Collection Officer for a permanent position.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\"><strong class=\"customHTML\">Key Responsibilities:</strong></p>\n<p class=\"customHTML\">As part of the Rent Collection Team, you will ensure our tenants pay their rent and arrears, while helping them sustain their tenancies as well as escalating arrears cases for court action when required. You will be:</p>\n<ul class=\"customHTML\">\n<li class=\"customHTML\">Collecting rent and arrears from tenants, whilst maintaining accurate and up to date records of all actions taken</li>\n<li class=\"customHTML\">Supporting tenants in meeting payment obligations and negotiating payment plans</li>\n<li class=\"customHTML\">Analysing casework to identify circumstances where customers have ceased to receive their full benefits entitlement and resolving account-related enquiries</li>\n<li class=\"customHTML\">Contributing to maintaining high levels of rent collection performance</li>\n<li class=\"customHTML\">Escalating cases for court action when required</li>\n</ul>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\"><strong class=\"customHTML\">Ideal Candidate:</strong></p>\n<p class=\"customHTML\">We are looking for an open-minded, enthusiastic, and experienced candidate with:</p>\n<ul class=\"customHTML\">\n<li class=\"customHTML\">Rent collection experience in a housing environment</li>\n<li class=\"customHTML\">Strong negotiation skills with a customer-focused approach</li>\n<li class=\"customHTML\">A comprehensive knowledge of the pre-action protocol for social housing and relevant housing legislation, including welfare reforms, Universal Credit and Housing Benefit.</li>\n<li class=\"customHTML\">Proficiency in IT, along with experience in credit control or debt management</li>\n<li class=\"customHTML\">The ability to manage workloads in a target-driven environment</li>\n<li class=\"customHTML\">Excellent communication and interpersonal skills, and the ability to work well in a team</li>\n</ul>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\"><strong class=\"customHTML\">Interview date to be confirmed</strong></p>\n<p class=\"customHTML\">Ambitious for Redbridge</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\"><strong class=\"customHTML\">To apply for this post please visit www.redbridge.gov.uk/jobs or copy the following link into your browser: </strong></p>\n<p class=\"customHTML\"><strong class=\"customHTML\">https://ce0320li.webitrent.com/ce0320li_webrecruitment/wrd/run/ETREC107GF.open?VACANCY_ID=658446dmeo&WVID=958433OaLq</strong></p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\"><em class=\"customHTML\">All short-listed applicants will need to demonstrate proof of right to work in the UK</em></p>\n<p class=\"customHTML\"><em class=\"customHTML\">We are committed to employment practices that promote diversity and inclusion in employment and welcome applications from qualified applicants regardless of age, disability, gender identity, sex, marriage and civil partnership status, pregnancy and maternity status, colour, race, religion, or belief.</em></p>","shortDescription":"","salaryDescription":"£37,068 to £38,058 per annum","publishDate":"2025-04-25T15:09:00.000Z","expirationDate":"2025-05-11T15:09:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/daabc316-86f1-49ae-8f01-5571600d049b.png","score":1,"featured":false,"enhanced":false},{"id":"e521266f-f9a4-428e-90e9-d123e26f7585","title":"Asset Manager","employer":"London Borough of Enfield","department":"","location":"Greater London","locationType":3,"description":"Asset Manager - Realise the Potential of Enfield's Housing Portfolio!<br>\nAre you ready to take on a dynamic leadership role that will shape the future of Enfield's housing portfolio? We are seeking an outstanding Asset and Sustainability Manager to join our team and drive excellence in performance, strategic planning, and resident engagement. As the Asset Manager, you will play a pivotal role in optimising the Council's housing portfolio and ensuring the highest standards of service delivery.<br>\nWhy Join Us?<br>\n<br>\n - Be a Key Decision-Maker: Take charge of identifying and mitigating budget risks, setting performance standards, and challenging performance shortfalls with pace and efficiency.<br>\n - Drive Service Improvements: Implement service improvement plans to enhance the quality of our housing portfolio, creating a lasting impact on our residents' lives.<br>\n - Promote Equality and Diversity: Join a Council with a strong commitment to achieving equality in services and employment, where you will have the opportunity to promote and uphold our policies in your work.<br>\n - Prioritise Health and Safety: Ensure the well-being of our team and residents by adhering to our Health and Safety Policy, supporting risk assessments, and fostering a safety-conscious environment.<br>\n<br>\nDesired Skills and Experience:<br>\n<br>\n - Proven experience in both residential and commercial asset management showcasing your ability to lead and deliver results.<br>\n - Strong analytical skills with a data-driven approach to decision-making.<br>\n - Excellent communication and people skills to engage with stakeholders at all levels effectively.<br>\n - Knowledge of relevant legislation and regulations pertaining to asset management, health, and safety.<br>\n - Passion for driving excellence in performance and delivering outstanding results.<br>\n<br>\nKey Relationships: In this role, you will collaborate with senior-level consultants, contractors, council officers, elected members, and third-party organisations to drive effective planning, exchange critical information, and ensure seamless service delivery.<br>\nJoin our team and make a lasting impact on Enfield's housing portfolio!<br>\nTake the Next Step:<br>\nIf you are enthusiastic about making a difference and ready to seize the opportunity to gain experience professionally, we want to hear from you! Showcase your talents, address the essential qualifications, and demonstrate your alignment with our core behaviours and competencies.<br>\nApply Now: Submit your application today and embark on an exciting journey as Asset Manager at Enfield. Your future starts here!<br>\nEnfield Council is an equal opportunity employer and is committed to safeguarding and promoting the welfare of children and vulnerable adults. All applicants must be competent in working with children and young people and share our commitment to safeguarding.<br>\nContact Details -<br>\nIf you would like to know more about the role, please contact Katie Martell on katie.martell@enfield.gov.uk to arrange for an informal discussion.<br>\nIf you have any difficulties accessing this information, please contact Vickie McGrath on 0208 132 1053 or vickie.mcgrath@enfield.gov.uk<br>\nWe do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV.<br>\nWe are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more.<br>\nWhy it's great to work for Enfield Council:<br>\n<br>\n - An excellent pension through the Local Government Pension Scheme (LGPS).<br>\n - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas.<br>\n - A blend of remote and office based working for most roles.<br>\n - Interest free season ticket loan repayable over three or ten months.<br>\n - Career development and learning experiences from a range of training courses and learning methods.<br>\n - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family.<br>\n - Health and leisure discounts and tax-free bikes for work.<br>\n - 1 month paid sabbatical for Children’s Social Workers<br>\n<br>\nWe reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment.<br>\nIf you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.<br>\nMeridian Water | A major 20 year regeneration programme led by Enfield Council. Bringing 10,000 homes & 6,000 jobs to Enfield, next to the beautiful Lee Valley Regional Park","shortDescription":"","salaryDescription":"Competitive","publishDate":"2025-04-23T14:25:04.000Z","expirationDate":"2025-05-05T14:25:04.000Z","logoUri":"https://www.lgjobs.com/logos/logos/cf081f90-47e6-46cb-8cf2-e5e5148517b2.png","score":1,"featured":false,"enhanced":false},{"id":"5cf0cd43-cf48-4c5c-8bac-d0d99d8b49c0","title":"Corporate Services Manager / Company Secretary","employer":"Ekaya Housing Association","department":"","location":"Southwark","locationType":2,"description":"<p><strong>Are you looking for a new challenge? </strong></p>\n<p>Ekaya is seeking to recruit permanently to the Corporate Services Manager / Company Secretary role. At Ekaya Housing Association we understand that providing the best enabling services is crucial to our success whilst ensuring a customer-centric approach to our work. We are working in an everchanging dynamic environment and understand the importance of ensuring our services meet the needs of our internal and external customers.</p>\n<h4>ABOUT THE ROLE <strong> </strong>\n</h4>\n<p>We are looking for a great HR/Governance professional who thrives on variety and a challenge. You will lead our HR services, manage our office facilities, support our board governance work as well as comms.</p>\n<p>We are looking for someone to support the Director of Finance & Resources and Deputy CEO, the</p>\n<p>Board and the Senior Management Team to deliver effective governance, HR and Corporate</p>\n<p>Services, embed a risk culture and ensure compliance as well as strengthen the Association’s internal control functions.</p>\n<p>To be successful in the role you will need:</p>\n<ul>\n<li>CIPD qualification or working towards same with a commitment to CPD</li>\n<li>Education to degree level or equivalent through relevant training and experience</li>\n<li>Relevant Health & Safety qualification  </li>\n<li>Experience of providing Human Resources support to management and employees, including organisational change, terms and conditions, policies and procedures              </li>\n<li>A sound grasp of corporate governance issues and secretarial practice  </li>\n<li>Good understanding of regulatory environment and legal requirements of the social housing sector</li>\n<li>Excellent communication and organisational skills and the ability to influence a wide range of stakeholders</li>\n<li>Experience of preparing and presenting reports to Senior Management and Board</li>\n<li>Proficient in Board report writing and minute taking</li>\n</ul>\n<p>You will be joining the team at an exciting time of growth and will be responsible for delivering an excellent responsive customer orientated service to Ekaya residents, tenants, other service users and stakeholders.</p>\n<ul>\n<li>We offer an excellent package, to include:</li>\n<li>Competitive salary £52,670 per annum</li>\n<li>7% employer pension contribution</li>\n<li>4 x life insurance</li>\n<li>Hybrid working</li>\n<li>Employee Assistance Programme</li>\n<li>25 days holiday plus public holidays, rising to 30 days after five years continuous service Health benefits</li>\n</ul>\n<h4>For details on how to apply, please hit the apply button above.</h4>\n<p>Closing date: 5 pm on <strong>Monday 5<sup>th</sup> May 2025.</strong></p>\n<p>Interviews and testing will take place on <strong>Thursday 15<sup>th</sup> May 2025.</strong></p>\n<p>For any queries or an informal discussion about the role, please contact recruitment@ekaya.co.uk<strong> </strong></p>","shortDescription":"","salaryDescription":"£52,670 per annum","publishDate":"2025-04-23T11:21:00.000Z","expirationDate":"2025-05-05T16:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/a287dcbd-c610-43fd-bef7-e031c7a251c0.jpeg","score":1,"featured":false,"enhanced":false},{"id":"f589e074-85d5-45fd-9669-f8b2daad9058","title":"Homeownership Litigation Officer","employer":"Southwark Council","department":"","location":"Southwark, London","locationType":2,"description":"<h2>The role</h2>\n<p>Are you ready to take the lead in driving exceptional service and financial performance within a thriving London borough? Southwark Council is seeking experienced and passionate Homeownership Litigation Officers to join our dynamic Homeownership Services team. These roles offer the opportunity to support the community residents and make a real impact in one of London’s most vibrant areas.<br><br>Your role is not just important; it's transformative to our borough with many new developments taking place along the river Thames, residential estates at Elephant and Castle, at the former Surrey Docks at Canada Water, and through to Peckham and Camberwell.<br><br><strong>Key Responsibilities:</strong></p>\n<ul>\n<li>A chance to shape homeownership litigation strategy in a high-impact role</li>\n<li>Managing a portfolio of complex County Court and Legal Tribunal cases related to homeownership disputes.</li>\n<li>Providing expert guidance on legal enforcement and income recovery strategies</li>\n<li>Representing Southwark Council in First-Tier Tribunal (FTT), Upper Tribunal, and County Court proceedings</li>\n<li>Advising internal teams and key stakeholders on service charge legislation and case law</li>\n<li>Preparing all necessary case documentation and ensuring witnesses are fully briefed</li>\n</ul>\n<p><strong>How will you make an impact?<br><br></strong>We need dynamic and experienced Homeownership Litigation Officers who are passionate about public service and driven to make a difference who will bring a blend of the following:</p>\n<ul>\n<li>Proven experience in litigation, leasehold management, or income recovery</li>\n<li>Expertise in service charge legislation and relevant case law</li>\n<li>Experience in preparing cases for Tribunal and County Court hearings</li>\n<li>Confident in providing high-level legal advice and driving successful case outcomes</li>\n<li>A proactive approach with a passion for justice and financial accountability</li>\n<li>Play a pivotal role in shaping services that directly affect residents’ lives.</li>\n<li>Strong legal mind with a focus on delivering results within tight deadlines.</li>\n<li>This role offers flexible home working blended with travel into our London Bridge HQ.</li>\n</ul>\n<h2>Additional salary details</h2>\n<p><strong>About Southwark Council</strong></p>\n<p>Southwark Council is the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues such as The Shard, The Tate Modern and Borough Market along with many social enterprises and we have a young, diverse, and growing population.</p>\n<p>At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals, and attend our universities.<br><br>Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice, and inequality) underpins all that we do.<br><br><strong>Benefits and more information.</strong></p>\n<p><a href=\"https://jobs.southwark.gov.uk/why-us/\">https://jobs.southwark.gov.uk/why-us/</a></p>\n<p>Salary Range: <strong>Salary: £44,430 - £51,663</strong></p>\n<h2>Recruitment timetable</h2>\n<p>Application Closing Date: <strong>11:59 PM on the 26<sup>th</sup> of May 2025</strong></p>\n<p>Interview Dates: <strong>W/C 2nd of June 2025</strong></p>\n<p>We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative. We particularly welcome applications from members of the black, Asian, and ethnic minority communities to increase representation at senior management level in the Council.</p>\n<p><strong>Guaranteed Interview Scheme</strong></p>\n<p>As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:</p>\n<ul>\n<li>Members of the Armed Forces and veterans</li>\n<li>Are currently in care or have previously been in care.</li>\n<li>If you consider yourself to be disabled or if you have a long-term health condition.</li>\n</ul>\n<p>We reserve the right to close this vacancy early if we receive sufficient applications for the role, in which case we will move the key dates for the process. Therefore, if you are interested, please submit your application as early as possible.</p>","shortDescription":"","salaryDescription":"£44,430 - £51,663 per annum","publishDate":"2025-04-23T09:14:00.000Z","expirationDate":"2025-05-26T22:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/8f4d428b-24ed-44fb-822d-d48c3fa935eb.jpg","score":1,"featured":false,"enhanced":false},{"id":"a393889f-d642-458f-a338-8d3914dc566a","title":"Disrepair Surveyor","employer":"London Borough Of Waltham Forest","department":"","location":"To be confirmed","locationType":3,"description":"<b>JOB DESCRIPTION</b><br><br> <strong>Organisation</strong>: London Borough of Waltham Forest<br><br><strong>Salary</strong>: £49,083 - £52,116 (PO5)<br> <br><strong>Contract Type: </strong>Full-time, Permanent.<br> <br><strong>Working hours per week: </strong>36<br> <br><strong>Working style:</strong> Hybrid - Working 3-4 days on-site, 1 day work from home.<br> <br><strong>Application Deadline:</strong> 30th May 2025<br> <br><strong>Proposed Interview Date(s): 9th June 2025</strong><br><br><strong>Reference: </strong>1461<br><br><strong>About Us:</strong> <br><br>Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. <br><br>We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. <br><br>London Borough of Waltham Forest is one of the <a href=\"https://www.london.gov.uk/good-work-standard\">Mayor of London's Good Work Standard</a> employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment. <br><br><strong>The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email </strong><a href=\"mailto:recruitment@walthamforest.gov.uk\"><strong>recruitment@walthamforest.gov.uk</strong></a><strong> so we can arrange an alternative application method.</strong><br><br><strong>About the role:</strong> <br><br>We are currently hiring for two Disrepair Surveyors to join our thriving Housing service.<br> <br>The role is responsible for assessing and addressing disrepair maintenance issues across LBWF's portfolio and supporting the Repairs Partnering team to ensure contractors, consultants and partner agencies achieve high quality work across all repair contracts to compliance standards, specification, schedule, and cost.<br> <br>You will keep detailed digital records and provide reports of various aspects of work, based on frequent site visits, and ensure the asset management database is updated.<br> <br>The position is committed to delivering a resident-focused approach when dealing with disrepair cases.<br> <br>Close collaboration and support will be essential in coordinating with the Building Safety Operations and Building Safety Compliance teams to ensure our homes are safe and regulatorily compliant.<br><br><a href=\"https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/Role%20Profiles/Role%20Profile%20-%20%20Disrepair%20Surveyor%20PO5.pdf\"><strong>>> Click here to download the Role Profile <<</strong></a> <br><br><strong>Key Responsibilities: </strong><br><br><ul> <li>Where required, design and specify works, obtain estimates, oversee delivery, monitor expenditure, and complete sign off.</li> <li>High level of resident engagement to understand and document their concerns regarding their home.</li> <li>To collaborate with housing and legal teams in addressing potential disputes related to disrepair claims. </li> <li>To undertake inspections and audits of partnering contractors particularly in relation to disrepair. Reviewing completed work against the schedule and contractor invoices and resolving issues as necessary.</li> <li>To provide management reports and schedules relating to any deficiencies identified, and when necessary, certify rectification of snagging of items. </li> <li>Work closely with the Repairs Partnering team ensuring all relevant legislation is being adhered to. Ensure safety, quality, and productivity assessments are carried out so that all work complies with current codes of practice, standards, and legislation, particularly health and safety.</li> <li>Where required, design and specify works, obtain estimates, oversee delivery, monitor expenditure, and complete sign off.</li> <li>As required support other surveying functions within Housing Assets. </li> <li>Undertake / support consultation procedures. Identify issues, resolving as appropriate and escalating complex problems if necessary.</li> <li>Collate process and analyse complex information. Ensure all required records and information are maintained correctly. </li> <li>Challenge customers' practice and minimise risk, referring concerns to line manager.</li> </ul><br><strong>Knowledge, Skills and Experience</strong><br> <ul> <li>Experience of administering building contracts. </li> <li>Experience of administering partnering contracts. </li> <li>Experience of building surveying in residential environment</li> <li>Experience of Stock Condition Surveys</li> <li>Experience of HHSRS assessments</li> <li>Experience of liaising with residents</li> <li>Knowledge of Asbestos Regulations.</li> <li>Housing legislation and regulations with particular reference to repairs, maintenance</li> <li>Project Management Skills</li> <li>Applying Health & Safety, Customer Care and Communications policies appropriately</li> <li>IT literate, particularly with Microsoft Office, Word, Excel.</li> <li>Good report writing skills</li> </ul><br><strong>Indicative Qualifications and Requirements: </strong><br><br><ul> <li>Relevant Building qualification, NVQ, ONC, Degree or equivalent or vocational qualification in relevant subject or area</li> <li>Evidence of Continuous Professional Development</li> <li>Experience in working for a social housing landlord in either a local authority or a housing association</li> </ul><br><strong>Terms and conditions: </strong><br><br>The below terms and conditions apply to this role: <br> <br>Satisfactory employment references and CIFAS identity checks.<br> <br>As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English. <br><br><strong>How to Apply: </strong><br><br>Interested candidates are invited to submit their applications online by pressing the 'Apply' button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy. <br><br>We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. <br><br><strong>Equal Opportunity Employer: </strong><br><br>Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. <br><br>To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. For more information, please refer to our recruitment and selection policy. <br><br>We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview. <br><br>For more information on the benefits of working for the Council, please visit <a href=\"https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us\">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>. <br><br><strong>Contact Information: </strong><br><br>If you have any questions about this vacancy or the application process, please contact Sharon-Leigh Gordon, AD Housing Repairs and Planned Works at <a href=\"mailto:sharon-leigh.gordon@walthamforest.gov.uk\">sharon-leigh.gordon@walthamforest.gov.uk</a> <br> <br>If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href=\"mailto:recruitment@walthamforest.gov.uk\">recruitment@walthamforest.gov.uk</a>. <br> <br>Click here for further information on the <a href=\"https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice\">Human Resources recruitment privacy notice</a>.","shortDescription":"","salaryDescription":"GBP 49,083.00 - 52,116.00 per year","publishDate":"2025-04-22T12:52:00.000Z","expirationDate":"2025-05-30T12:52:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/4f317fda-626a-485e-ae6e-9346f8e33526.jpg","score":1,"featured":false,"enhanced":false},{"id":"29b48609-bf5e-4ced-bf67-f2f9088eb0d6","title":"Disrepair Manager.","employer":"London Borough Of Waltham Forest","department":"","location":"To be confirmed","locationType":3,"description":"<b>JOB DESCRIPTION</b><br><br> <strong>Organisation</strong>: London Borough of Waltham Forest<br> <br><strong>Directorate: </strong>Place<br> <br><strong>Grade:</strong> PO6<br><br><strong>Salary:</strong> £52,584 - £55,620 <br><br><strong>Retention Bonus/ Market Supplement: </strong>N/a<br> <br><strong>Contract Type:</strong> Permanent Full time <br> <br><strong>Working hours per week: </strong>36<br> <br><strong>Weeks per year: </strong>52 <br><br><strong>Application Deadline: </strong>20/05/2025<br><br><strong>Proposed Interview Date(s): </strong>TBC<br><br><strong>Reference:</strong>1562<br><br><strong>About Us:</strong> <br><br>Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. <br><br>We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.<br><br>London Borough of Waltham Forest is one of the <a href=\"https://www.london.gov.uk/good-work-standard\">Mayor of London's Good Work Standard</a> employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment. <br><br><strong>About the role:</strong> <br> <br>We are looking for a dynamic and experienced Disrepair Manager to lead our efforts in providing exceptional repair services for our residents. Your primary focus will be on the swift resolution of issues related to damp, mould, and general disrepair.<br> <br>As the Disrepair Manager, you will oversee the operational management of housing repair contracts, ensuring that all remedial work is of the highest quality and that repair services are delivered efficiently. You will collaborate closely with various teams to enhance service delivery, maintain compliance, and drive continuous improvement.<br> <br>This is a fantastic opportunity to play a key leadership role in delivering high-quality, responsive repair services that directly impact the well-being of our residents. If you are a proactive, solutions-oriented leader with a passion for improving service delivery, we would love to hear from you.<br><br>Replace this wording with a few paragraphs identifying the post's key duties and responsibilities. Ensure that you include sufficient information for a potential applicant to understand what the role involves as you will not be attaching a copy of the job profile to the advert. If there is more than one post available, please ensure that you include details of how many posts are available. <br> <br>You will manage individual cases with works valued up to £50K, ensuring optimal value is achieved from contractors while minimising legal costs. This high-profile role requires strong stakeholder management skills to ensure satisfaction among both internal and external parties. The focus will be on delivering cost-effective repair services, promoting proactive investment in housing stock, and maintaining high living standards for residents.<br> <br><strong>Direct Reports:</strong><br> <ul> <li>Two Legal Disrepair Surveyors</li> <li>One Legal Disrepair Coordinator<br> </li> </ul><strong>>> </strong><a href=\"https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/Role%20Profiles/DisrepairManager.pdf\"><strong>Click here to download the Role Profile</strong></a><strong> <<</strong> <br><br><strong>Key Responsibilities:</strong><ul> <li>Manage a professional legal disrepair service, ensuring high-quality repairs within budget.</li> <li>Collaborate with Council stakeholders to develop and implement service improvement plans.</li> <li>Effectively manage and report on the disrepair budget, adhering to financial controls.</li> <li>Ensure compliance with Lambeth Council's financial procedures and regulations.</li> <li>Lead service improvement strategies to minimize liability and enhance delivery.</li> <li>Develop strategies to manage and reduce legal disrepair cases, aligning with Council policies.</li> <li>Supervise the Housing Disrepair Team to ensure high-quality repairs and minimize legal exposure.</li> <li>Ensure compliance with all statutory, legislative, and health and safety requirements.</li> <li>Manage legal disrepair contracts, focusing on contractor performance, budget control, and policy decisions.</li> <li>Foster relationships with legal advisers, contractors, and stakeholders to support claim settlements and enhance repair services.</li> <li>Lead the team in adopting innovative solutions and best practices by collaborating with other London Boroughs and Social Housing Landlords to reduce disrepair claims and costs.</li> <li>Use data insights and predictive modelling to identify service improvements and reduce disrepair claims.</li> <li>Support the strategic action plan and demand reduction initiatives.</li> <li>Manage contracts in line with KPIs and Waltham Forest Contract Management Model, collaborating across departments to improve services and customer experience.</li> </ul><strong>To be considered for an interview supporting statement should clearly evidence:</strong><br> <ul> <li>Experience as a contract manager in a maintenance environment with knowledge of Housing Disrepair Protocol.</li> <li>Knowledge of housing finance and budgetary control.</li> <li>Understanding of maintenance contract delivery in an urban environment.</li> <li>Knowledge of landlord/tenant matters, leaseholder consultation requirements, and contract dispute resolution.</li> <li>Strong written, oral, presentation, and data analysis skills.</li> <li>Experience leading an operational team in a housing environment.</li> <li>Experience in repairs and maintenance service delivery, sustainability, and construction at a senior management level.</li> <li>Experience administering building-related contracts at a senior level.</li> <li>Experience managing and monitoring budgets.</li> <li>Experience supervising and developing staff.</li> <li>Strong budget management, risk management, monitoring, and financial control skills.</li> <li>A relevant housing qualification or demonstrable experience.</li> </ul><br>To be considered for this position, you should meet the following requirements: Essential duties and responsibilities of the role <br><br><strong>Qualifications and Requirements:</strong><ul> <li>Proven experience in managing housing repairs or disrepair services.</li> <li>Strong understanding of financial management and budget control.</li> <li>Excellent leadership and team management skills.</li> <li>Ability to develop and implement service improvement plans.</li> <li>Knowledge of legal and regulatory requirements related to housing repairs.</li> <li>Strong communication and collaboration skills.</li> <li>Problem-solving and decision-making abilities.</li> </ul><br><strong>Terms and conditions:</strong> <br><br>The below terms and conditions apply to this role: <br><br><ul> <li>Satisfactory employment references and CIFAS identity checks; </li> <li>Satisfactory declaration of interest; </li> <li>This role is subject to safer recruitment practices as it involves work with children and/ or vulnerable adults; </li> <li>Satisfactory DBS check; </li> </ul>As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English. <br><br><strong>How to Apply:</strong> <br><br>Interested candidates are invited to submit their applications online by pressing the 'Apply' button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy. <br><br>We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. <br><br><strong>Equal Opportunity Employer:</strong> <br><br>Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. <br><br>To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy. <br><br>We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview. <br><br>For more information on the benefits of working for the Council, please visit <a href=\"https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us\">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>. <br><br><strong>Contact Information:</strong> <br><br>If you have any questions about this vacancy or the application process, please contact Sharon-Leigh Gordon AD -Housing Repairs and Planned Works at sharon-leigh.gordon@walthamforest.gov.uk<br><br>If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href=\"mailto:recruitment@walthamforest.gov.uk\">recruitment@walthamforest.gov.uk</a>. <br><br>The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method. <br><br>Click here for further information on the <a href=\"https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice\">Human Resources recruitment privacy notice</a>.","shortDescription":"","salaryDescription":"£52,584 - £55,620","publishDate":"2025-04-22T10:23:00.000Z","expirationDate":"2025-05-20T22:55:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/7fdc5259-2c94-4ef7-8b5c-3f036ae34799.jpg","score":1,"featured":false,"enhanced":false},{"id":"aa7a7ea5-925d-4cdc-a350-b496685bf8a7","title":"Estates Surveyor","employer":"Borough of Broxbourne","department":"","location":"Cheshunt, Hertfordshire, EN8 9XQ. Hybrid Working / Bishops' College,","locationType":3,"description":"<p><strong> </strong></p>\n<p><strong>Estates Surveyor (Reference: ES)</strong></p>\n<p><strong>Salary range: £44,001.88 p.a.</strong></p>\n<p><strong>Full time (Hybrid)</strong></p>\n<p><strong> </strong></p>\n<p>The Council is seeking to employ an Estates Surveyor to join its successful and expanding Property Services team, which manages a varied portfolio of property and related projects. The role will provide a comprehensive property service to the Council and will include property management, professional work (rent reviews, lease renewals and valuations including annual asset valuations), lettings, acquisitions, disposals and project work, including redevelopment and regeneration.</p>\n<p> </p>\n<p>It is an exciting time to join the team as the service is expanding, with recent acquisitions totalling over £24 million. The current portfolio is valued in excess of £100 million and there are a number of forthcoming major development and regeneration projects, including the recently announced Brookfield Riverside £400million development.</p>\n<p> </p>\n<p>The duties of the role also include assisting in the management of the Council’s innovative and award-winning housing company, Badger BC Investments.</p>\n<p> </p>\n<p>The successful post holder will be a qualified Chartered Surveyor, in order to provide support to the Property Services Manager and Senior Estate Surveyors. The successful candidate should ideally have experience of working for a Local Authority property section although this is not essential. A calm approach in a busy environment is required, as are intermediate ICT and Microsoft Office skills. Communication is key in this role (both written and verbal) so it is essential that the successful applicants will be able to converse at ease with members of the public and provide advice in fluently spoken English.<strong>   </strong><strong>         </strong></p>\n<p> </p>\n<p><strong>We have adopted the core values of Teamwork, Innovation, Effectiveness and Respect (TIER). </strong></p>\n<p><strong>The values and their underlying behaviours, demonstrate our commitment to providing excellent customer care, working in a joined-up way, showing respect at all times and looking at innovation and forward thinking solutions. We pride ourselves on recruiting, developing and retaining talent who share this commitment.</strong></p>\n<p><strong> </strong></p>\n<p><strong>We are committed to safer recruitment, safeguarding and promoting the welfare of children and young people and vulnerable adults. We expect all staff and volunteers to share this commitment.</strong></p>\n<p><strong> </strong></p>\n<p><strong>The Council’s benefits package includes generous leave entitlement, a full training and development programme, membership of the Local Government Pension Scheme and free membership to the Council’s local leisure centres, which includes free access to gyms, swimming pools, fitness classes, racket sport sessions, a health suite and a range of generous discounts across other leisure and culture services.</strong></p>\n<p> </p>\n<p><strong><em>Broxbourne Council is an Equal Opportunities employer.</em></strong></p>\n<p><strong> </strong></p>\n<p><strong>Details and application forms for all job vacancies are listed on the Council’s website.</strong></p>\n<p> </p>\n<p><strong>Application forms must be submitted online by 11 May 2025 quoting the above reference.</strong></p>\n<p><strong> </strong></p>\n<p>Borough Offices, Bishops’ College, Churchgate, Cheshunt, Hertfordshire, EN8 9XQ.</p>\n<p>Telephone: 01992 785509, Email: <a href=\"mailto:personnel@broxbourne.gov.uk\">personnel@broxbourne.gov.uk</a></p>\n<p><strong>Website: www.broxbourne.gov.uk</strong></p>","shortDescription":"","salaryDescription":"Salary range: £44,001.88 p.a.","publishDate":"2025-04-17T11:10:00.000Z","expirationDate":"2025-05-11T22:55:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/a8fe1232-ed2c-4347-8117-68b04f797576.jpg","score":1,"featured":false,"enhanced":false},{"id":"bbb3d4b6-f632-4151-bf11-5bee74c64818","title":"Senior Service Charge Coordinator","employer":"Lambeth Council","department":"","location":"6 Brixton Hill","locationType":3,"description":"<p><span><strong>Senior Service Charge Coordinator</strong></span></p> <p><span><strong>PO5: Starting salary £52,674 per annum rising in annual increments to £55,710 per annum incl LW</strong></span></p> <p></p> <p><span><strong>About Us:</strong></span></p> <p><span>It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through our </span><span>Lambeth 2030 Plan ‘Our Future, Our Lambeth.</span><span> To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are ‘connected by purpose,’ in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were developed for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated </span><span>One Lambeth Values and Behaviours page.</span><span> </span></p> <p><span><strong>About the Borough:</strong></span></p> <p><span>Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community.</span></p> <p><span>With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment.</span></p> <p><span><strong>About the Team:</strong></span></p> <p><span>Billing over £19 million of revenue per year the Service Charge Calculation team forms an essential part of the Housing and Adult Social Care directorate, recovering vital income that allows Lambeth Council to continue providing essential services to our residents.</span></p> <p><span>The team sits within the Homeownership and Rents department. The team is responsible for calculating the day-to-day service charges for over 9000 leasehold and freehold properties in the borough. The team also leads on gathering information for service charge queries and ensuring the charges are both accurate and reasonable.</span></p> <p><span><strong>About the Role:</strong></span></p> <p><span>The role would suit a service charge professional with extensive experience in setting leasehold service charges for either a local authority or housing association.</span></p> <p><span>The successful candidate must have excellent interpersonal skills and the ability to have a goal-orientated approach to complex problems.  Leading a busy team, you will need to have an organised approach to service charge construction, be a great team player, lead by example and be flexible and approachable. </span></p> <p><span>You must be able to ensure statutory and corporate deadlines are met in issuing the service charges. You must also have knowledge of current housing legislation as it relates to service charges. You will also occasionally be required to attend evening meetings as well as give evidence in court/first tier tribunal cases.</span></p> <p><span><strong>To be considered for interview, your CV and supporting statement will clearly evidence:</strong></span></p> <ul>\n<li><span>An excellent knowledge of leasehold issues, including but not limited to: service charges; major works projects; current law and legislation.</span></li> <li><span>Broad knowledge and awareness of current issues and developments affecting the management of council housing.</span></li> <li><span>Excellent knowledge of the accounting process when constructing service charges.</span></li> <li><span>Substantial management experience in leasehold management and practice, with a focus on the financial management of service charges.</span></li> <li><span>Experience as a team leader or line manager within a large, complex, customer-focused organisation and of monitoring team performance, preparing performance reports and acting to continually improve the business based on performance.</span></li> <li>\n<span>Experience of working with property management and accounting IT systems.</span><br> <span> </span>\n</li> </ul> <p><span>For detailed qualifications and requirements, please review the job description and person specification in hyperlink below:</span></p> <p><span><strong>Job Description and Person Specification</strong></span></p> <p></p> <p><span><strong>Contact Information:</strong></span></p> <p><span>For an informal discussion about the role, please contact Robert Mowatt at rmowatt@lambeth.gov.uk.</span></p> <p><span><strong>How to Apply:</strong></span></p> <p><span>If you're interest in this opportunity, click on the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an 'A' at shortlist stage.</span></p> <p><span><strong>We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement.</strong></span></p> <p></p> <p><span><strong> </strong><i><strong>Recent applicants need not to apply</strong></i><strong> </strong></span></p> <p></p> <p><span><strong>Recruitment Timelines:</strong></span></p> <p><span><strong>Closing date: 11:59pm Monday 5th May 2025.</strong></span></p> <p></p> <p><span><strong>Benefits:</strong></span></p> <p><span>We believe in rewarding our staff. When you join us, you'll gain access to a range of benefits, including:</span></p> <p><span>·         </span><span>Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's.</span></p> <p><span>·         </span><span>Generous annual leave entitlement starting from 27 days, increasing to up to 35 days depending on length of service.</span></p> <p><span>·         </span><span>Membership in the Local Government Pension Scheme.</span></p> <p><span>·         </span><span>Hybrid Working.</span></p> <p><span>·         </span><span>Employee Assistance Programme.</span></p> <p><span>·         </span><span>Occupational Sick Pay based on length of service.</span></p> <p><span>·         </span><span>Discounts at local restaurants.</span></p> <p><span>·         </span><span>Discount at our Active Lambeth Gyms.</span></p> <p><span>·         </span><span>Learning and Development opportunities, including Apprenticeships.</span></p> <p><span>·         </span><span>Cycle to Work Scheme.</span></p> <p><span>·         </span><span>Secure Bike Storage facilities at our Town Hall and Civic Centre.</span></p> <p><span>·         </span><span>Trade Union Membership.</span></p> <p><span>At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click </span><span>here</span><span>.</span></p> <p><span> </span></p> <p><span>We actively support applications from Lambeth Care Leavers</span></p> <p><span> </span></p>\n\n <img src=\"https://ars2.equest.com/?response_id=fb8a52398e74de17ba63236e8398eaea&view\" alt=\" \" width=\"1\" height=\"1\">","shortDescription":"","salaryDescription":"£50,000 - £74,999","publishDate":"2025-04-16T15:40:04.000Z","expirationDate":"2025-05-05T23:59:59.000Z","logoUri":"https://www.lgjobs.com/logos/logos/44f0a70f-31b5-41d7-a0fa-d15c2465fdc4.jpg","score":1,"featured":false,"enhanced":false},{"id":"97b3a0a0-855e-4120-bfcd-1b8c111ec483","title":"Coordination & Review Officer","employer":"Lambeth Council","department":"","location":"6 Brixton Hill","locationType":3,"description":"<p><span><span><strong>Coordination and Review Officer x2 posts</strong></span></span></p> <p><span><span><strong>PO2: Starting salary £43,542 per annum incl LW.</strong></span></span></p> <p><span><span><strong>Fixed Term Contract or Secondment Opportunity until 30 September 2026</strong></span></span></p> <p> </p><p><span><span><strong>About Us:</strong></span></span></p> <p><span>It is an exciting time to join Lambeth Council, <span>we have bold ambitions for the future of Lambeth’s communities and residents through our</span> </span><span><span>Lambeth 2030 Plan ‘Our Future, Our Lambeth.</span></span><span><span> To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are ‘connected by purpose,’ in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff; </span>Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated </span><span><span>One Lambeth Values and Behaviours page.</span></span><span><span> </span></span></p> <p> </p><p><span><span><strong>About the Borough:</strong></span></span></p> <p><span><span>Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. </span></span></p> <p><span><span>With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment.</span></span></p> <p><span><span><strong>About the Team:</strong></span></span></p> <p><span><span>The number of Lambeth households in temporary accommodation has increased rapidly in recent years, as seen across London. We face a shared housing crisis and a limited supply of homes with which to help people. We know that living in temporary accommodation for extended periods of time can impact people deeply, from their health and wellbeing to their relationships, education and access to employment.  In addition, the quality and or suitability of their accommodation may further impact their well-being. </span></span></p> <p><span><span>We are required by law to ensure temporary accommodation is suitable having regard to client’s needs and continue to keep under review the suitability of their accommodation.  This role will be responsible for completing formal written suitability assessments of accommodation and offers of accommodation in a timely and effective way. </span></span></p> <p><span><span><strong>About the Role:</strong></span></span></p> <p><span><span>You will work within a multi-disciplinary team.  This includes Temporary Accommodation Team Leader who will lead the team; Temporary Accommodation Complaints Officers who will assist in the investigation and response to complaints; Temporary Accommodation Inspection Officers, who will inspect accommodation in response to complaints and reviews; Temporary Accommodation Review Officers who will conduct formal Suitability Assessments. </span></span></p> <p><span><span>The successful candidate will be passionate, hard-working and motivated in the investigation and writing of suitability reviews. We especially welcome applications from people who have knowledge of homelessness and temporary accommodation and competency in investigating and writing suitability assessments, with high a level of attention to detail. </span></span></p> <p><span><span>You will be results-driven and will have the ability to work in a fast-paced, highly pressurised environment, to competing priorities, with a strong orientation to achieving targets and KPIs and achieving value for money.</span></span></p> <p><span><span>You will have excellent people skills, and an ability to see things from others’ perspectives. </span></span></p> <p><span><span>You will have excellent oral and written communication skills </span></span></p> <p><span><span>You will undertake your work within the legal framework of statutory homelessness and will ensure that the team is compliant with the council’s legal obligations. You will be responsible for the management, investigation and completions of suitability assessments.</span></span></p> <p><span><span>A key part of your role is to implement the Council’s legal duties to people living in temporary accommodation, requiring knowledge of the legal framework of statutory homelessness. This will include decision making which is in line with the law and the council’s duties to homeless clients. You will need to communicate decisions clearly and with care, providing detailed written decision letters that will stand up to challenge. </span></span></p> <p><span><span>The team will be based within the Housing Needs / Temporary Accommodation Service, and you will work alongside </span></span><span><span>other relevant teams as part of your role.</span></span></p> <p><span><span><strong>To be considered for interview, your CV and supporting statement will clearly evidence:</strong></span></span></p> <p><span><span>In this section, provide a short and concise summary of the values, behaviours, and skills needed for success. Use bullet points for specific skills, experiences, or qualifications.</span></span></p> <p><span><span><strong>Equity</strong></span></span></p> <ul>\n<li><span><span>Listen to the views of others and ask for their opinions making sure that everyone in my team inputs into the things that matter. </span></span></li> <li><span><span>Ensure fairness and justice is at the heart of my decision making and support to my team and others. </span></span></li> <li><span><span>Take time to build trust, building the respect of our stakeholders and ensuring as a team we take accountability for doing what we agree to do. </span></span></li> <li><span><span>Develop others and ensure we work as <strong>one team for Lambeth</strong>, encouraging everyone to play their part  </span></span></li> <li><span><span>Take positive action to ensure <strong>everyone</strong> in my team has opportunities to <strong>learn and grow </strong>at work </span></span></li> <li><span><span>Encourage everyone to <strong>be themselves</strong> at work and value who they are </span></span></li> <li><span><span>I am inclusive and actively <strong>celebrate diversity, </strong>recognising everyone in my team as individuals.</span></span></li> </ul> <p><span><span><strong>Key Knowledge</strong> </span></span></p> <ul>\n<li><span><span>K1: Extensive knowledge of the Housing Act 1996 as amended and related legislation and caselaw.</span></span></li> <li>\n<span><span>K2: </span></span><span><span>Demonstrable knowledge of s.202 & s.204 review procedures.</span></span>\n</li> <li>\n<span><span>E1: </span></span><span><span>Experience of applying legislation from Part 6 and Part 7 of the Housing Act, and other relevant legislation, case law and best practice to homelessness or review cases.</span></span>\n</li> <li><span><span>E2: Experience of excellent written and verbal communication skills with ability to explain complex legislation so it is easily understood by diverse range of customers.</span></span></li> <li><span><span>E5: Experiencing of prioritising competing demands in a pressurised environment, recogni<img src=\"https://ars2.equest.com/?response_id=f54b59b89144a00d011f797f00372589&view\" alt=\" \" width=\"1\" height=\"1\"></span></span></li>\n</ul>","shortDescription":"","salaryDescription":"£40,000 - £49,999","publishDate":"2025-04-14T15:40:05.000Z","expirationDate":"2025-05-05T23:59:59.000Z","logoUri":"https://www.lgjobs.com/logos/logos/722cfea0-0a66-44a6-a79b-7d0f48f8febd.jpg","score":1,"featured":false,"enhanced":false},{"id":"b0e6b0de-4329-44c3-95d1-e6c61e2fa5a6","title":"Housing Solutions Officer (Homelessness)","employer":"Borough of Broxbourne","department":"","location":"Cheshunt, Hertfordshire, EN8 9XQ. Bishops College,","locationType":3,"description":"<p>Housing Solutions Officer (Homelessness)- Ref: HSO<br>Trainee contract - Starting salary £35,555.52 pa<br>Fully trained - Salary £38,518.48 pa</p>\n<p>This is a great opportunity for you to join Broxbourne Borough Council’s Homelessness Solutions Team at either a trainee or officer level position. We pride ourselves on being an innovative and ambitious team. In this role you will work alongside dedicated experienced colleagues, interviewing, and assessing those who are at a risk of being homeless. You will be managing a case load of clients, working collaboratively with colleagues and other agencies to provide solutions.  This is a varied, rewarding and challenging role.</p>\n<p>If you want to apply to be part of our team, you should ideally have previous experience working within a Local Authority homelessness setting and knowledge of the relevant legislation, although transferable skills would be considered.  You should also be highly motivated, with a genuine interest in helping people.  Previous experience working in a customer facing role is essential, as are excellent written and verbal communication and a GCSE (or equivalent) in English and Maths. Fluent spoken English skills are also essential, as this role requires having sensitive conversations with clients and dealing with their expectations effectively. Good written and analytical skills are equally important, therefore a GCSE (or equivalent) in English and Math’s is fundamental. A full driving license is also required.  </p>\n<p>We have adopted the core values of Teamwork, Innovation, Effectiveness and Respect (TIER). <br>The values and their underlying behaviours, demonstrate our commitment to providing excellent customer care, working in a joined up way, showing respect at all times and looking at innovation and forward thinking solutions. We pride ourselves on recruiting, developing and retaining talent who share this commitment.</p>\n<p>We are committed to safer recruitment, safeguarding and promoting the welfare of children and young people and vulnerable adults. We expect all staff and volunteers to share this commitment.</p>\n<p>The Council’s benefits package includes generous leave entitlement, Employee Assistance Programme, benefits platform, full training and development programme, membership of the Local Government Pension Scheme and free membership to the Council’s local leisure centres, which includes free access to gyms, swimming pools, fitness classes, racket sport sessions, a health suite and a range of generous discounts across other leisure and culture services.</p>\n<p>Broxbourne Council is an Equal Opportunities employer.</p>\n<p>Details and application forms for all job vacancies are listed on the Council’s website.</p>\n<p>Application forms must be submitted online by 5th May 2025 quoting the above reference.</p>\n<p>Borough Offices, Bishops’ College, Churchgate, Cheshunt, Hertfordshire, EN8 9XQ.<br>Telephone: 01992 785509, Email: personnel@broxbourne.gov.uk<br>Website: www.broxbourne.gov.uk</p>","shortDescription":"","salaryDescription":"Trainee contract - Starting salary £35,555.52 pa Fully trained - Salary £38,518.48 pa","publishDate":"2025-04-14T15:26:00.000Z","expirationDate":"2025-05-05T22:55:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/5f03463e-157e-47e1-8648-c50a6cd5e768.jpg","score":1,"featured":false,"enhanced":false}],"totalResults":23,"page":1,"pageSize":20,"facets":{"ContractType":{"1":18,"2":3,"5":2},"WorkingPatterns":{"1":23},"EmployerType":{"local government":22,"social housing":1},"PublishDate":{"1":0,"2":5,"3":9,"4":16,"5":23},"LocationType":{"2":3,"3":20},"JobTypes":{"administration":2,"community":5,"customer service":1,"finance":1,"housing":23,"legal":1,"management":2,"social care":9,"surveyors":1}},"randomNumber":0,"noOfFeaturedJobs":0,"bounds":[{"lat":51.581753,"lng":0.034746476},{"lat":51.567883,"lng":0.034746476},{"lat":51.567883,"lng":0.06676132},{"lat":51.581753,"lng":0.06676132},{"lat":51.581753,"lng":0.034746476}],"error":null}},"dataUpdateCount":1,"dataUpdatedAt":1746337014143,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobs",null,"redbridge",null,null,{},{"contractType":[],"workingPatterns":[],"locationType":[],"jobTypes":["housing"],"employerType":[],"datePosted":5},2,1],"queryHash":"[\"jobs\",null,\"redbridge\",null,null,{},{\"contractType\":[],\"datePosted\":5,\"employerType\":[],\"jobTypes\":[\"housing\"],\"locationType\":[],\"workingPatterns\":[]},2,1]"},{"state":{"data":[{"value":"Housing","slug":"housing"}],"dataUpdateCount":1,"dataUpdatedAt":1746337014021,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobTypesAutocomplete","housing"],"queryHash":"[\"jobTypesAutocomplete\",\"housing\"]"}]}
Housing job vacancies in Redbridge
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Housing Solutions Assistant

London Borough of Redbridge

London Borough of Redbridge logo

£31,524 to £32,931 per annum

Redbridge (On-Site)

Posted 2 days ago

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