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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0413/Housing_Options_Officer_-_April_2025.docx" target="_blank">Housing_Options_Officer_-_April_2025</a></li>
</ul>

Please apply online (see below). If this is not possible, please contact a member of the HR team by either emailing <a href="mailto:recruitment@sevenoaks.gov.uk" target="_blank">recruitment@sevenoaks.gov.uk</a> or contacting us on 01732 227383 to discuss how we can assist you in applying.



Fixed Term Contract until 31 March 2027
We’re committed to preventing homelessness and ensuring safe, sustainable housing solutions for everyone in our community.
The Housing Options and Support team plays a vital frontline role, providing practical support, expert advice, and life-changing interventions to help single rough sleepers and sofa surfers to find a new home.
As a Housing Options Officer, you’ll work with individuals across the District who are facing housing difficulties or at risk of homelessness. Your work will have a direct and lasting impact, preventing crises, supporting vulnerable residents, and helping people find stability and independence.
Everything you need to know
This is a rewarding and varied opportunity for a customer-focused housing professional. Based at our Sevenoaks offices, you’ll work as part of a dedicated and supportive team, offering proactive housing advice and practical solutions to prevent homelessness.
You’ll ensure that the Council meets its statutory duties under the Housing Act 1996, Homelessness Act 2002, and Homelessness Reduction Act 2017, while also delivering compassionate, person-centred support.
What you’ll be doing
<ul>
<li>Providing advice and support to customers at risk of homelessness or facing eviction, helping to prevent homelessness wherever possible.</li>
<li>Assessing housing needs and creating Personalised Housing Plans in line with the Homelessness Reduction Act 2017.</li>
<li>Investigating homelessness applications and making decisions in accordance with housing legislation.</li>
<li>Working with private landlords and tenants through the Sevenoaks Landlords Hub, securing and maintaining quality private rented housing.</li>
<li>Placing individuals in emergency and temporary accommodation, ensuring suitable placements and follow-up support.</li>
<li>Building effective relationships with internal teams (Council Tax, Private Sector Housing, Benefits) and external partners such as housing associations, voluntary organisations and statutory services.</li>
<li>Supporting housing-related projects and initiatives across the District.</li>
<li>Participating in the Housing Options and Support Out of Hours Service on a rota basis (with a salary supplement).</li>
</ul>
What you’ll bring to the role
<ul>
<li>In-depth knowledge of housing legislation, particularly the Homelessness Reduction Act 2017 and Part VII of the Housing Act 1996.</li>
<li>Experience in homelessness prevention, housing advice, or a related area.</li>
<li>Excellent verbal and written communication skills, with the ability to handle complex and sensitive situations calmly and professionally.</li>
<li>Strong organisational skills, with the ability to manage a varied caseload under pressure.</li>
<li>Negotiation and influencing skills to achieve positive outcomes for customers.</li>
<li>Competent IT skills, with experience using Microsoft Office and housing case management systems.</li>
<li>A proactive, flexible and team-focused approach to work.</li>
</ul>
Why work with us?
We’re proud to be a high-performing local authority that values innovation, collaboration and people-first service. You’ll be joining a team that cares deeply about its work and is committed to learning, development, and continuous improvement. You’ll be supported to make decisions, take initiative, and grow your career in housing.
What’s in it for you?
You’ll join a dynamic and forward-thinking team delivering services that matter. Every day is different, and the impact you’ll have on people’s quality of life is immediate and rewarding.
We are one of the few local government authorities to hold Platinum Investors in People accreditation – our commitment to supporting and developing you is genuine and ongoing.
Other benefits include:
<ul>
<li>Enhanced annual leave of 28 days (excluding bank holidays)</li>
<li>Additional leave after 5 years of service</li>
<li>Extra Christmas closure day</li>
<li>Hybrid working</li>
<li>Generous Local Government Pension Scheme</li>
<li>Opportunities to join in with social activities</li>
<li>Free parking</li>
<li>Employee benefits including discounts on shopping, travel, days out and more,</li>
<li>Tusker car salary sacrifice scheme and discounts with your MOT</li>
<li>Access to BUPA Employee Assistance Programme, a free, 24/7, confidential counselling and wellbeing support service</li>
</ul>
Want to find out more?
For&nbsp;an&nbsp;informal&nbsp;discussion&nbsp;about&nbsp;this&nbsp;role,&nbsp;please&nbsp;contact&nbsp;Stephen Tring, Housing Options and Solutions Manager, on +441732227184 or <a href="mailto:stephen.tring@sevenoaks.gov.uk" target="_blank">stephen.tring@sevenoaks.gov.uk</a>
Closing date:&nbsp; Sunday 30th November
Interviews: Tuesday 16th December

Housing Options Officer

<ul></ul>

Please apply online via the link provided.



Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!
We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.
Introduction&nbsp;
Are you passionate about housing and helping clients with their homeless journey? Do you have the skills and knowledge to make a difference in our temporary accommodation service? You could be at the forefront of shaping strategies that make a difference to our clients in temporary accommodation.
What’s the role? …
Housing Services Directorate is looking to appoint an Accommodation Assessment &amp; Lettings Team Leader to manage a team of six Accommodation Assessment &amp; Lettings Officers responsible for offering suitable accommodation under S188 and S193 duties. &nbsp;Successful management of this service area will ensure we deliver a high quality, customer-focused approach to our applicants eligible for homelessness assistance and continuous improvement and efficiency in the service delivery. In addition, you will ensure officers complete S208, enforce offer of suitable accommodation, correctly undertake the discharge of duty and complete all other tasks relevant to their role.
What’s in it for you?
Excellent training and development opportunities, plus a range of benefits including:
<ul>
<li>Generous holiday allowance</li>
<li>Local Government Pension scheme</li>
<li>Flexible working and family friendly policies</li>
<li>Season ticket and bicycle loans</li>
<li>A range of staff discounts including local subsidised gym memberships</li>
<li>Supportive staff networks</li>
</ul>
What we’re looking for&nbsp;
You will have an eye for accuracy and can ensure quality and consistency of published digital content within the Council’s content management system. You will be keen to get involved in content creation, including directing messaging, editorial and tone of voice. Liaising and supporting service-based content editors to ensure webpages are accurate, kept up to date and serve our residents well, will be what you excel at, as well as having great people skills and experience of supporting and working alongside a diverse range of people.
Location&nbsp;
The job is primarily based in Laurence House, Catford, London, SE6 4RU but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.
Special conditions
<ul>
<li>We are seeking an experienced Team Leader with a good working knowledge of managing a team responsible for offering accommodation under S188 and S193, Part 6 &amp; 7 of the Housing Act 1996, Homelessness Act 2002 and Localism Act 2011 and its application.&nbsp;</li>
<li>You must have knowledge and understanding of the activities, functions and processes involved in offering suitable accommodation under S188 and S193 as well as issuing discharge of duty decisions.&nbsp;</li>
<li>The job is subject to an Basic DBS check</li>
</ul>
In return, we will offer excellent development opportunities, plus a range of benefits that includes a career average pension scheme, flexible working and the opportunity to make a real difference to our local community.
The recruitment process is anonymous and we don’t accept CV’s.
<a href="https://lewisham.gov.uk/mayorandcouncil/counciljobs/applying/how-to-apply-for-a-job-with-us" target="_blank">Applicant handbook</a>- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.&nbsp;
For an informal discussion about this job, please contact Abdul Hamid, Team Manager <a href="mailto:Abdul.Hamid@lewisham.gov.uk" target="_blank">Abdul.Hamid@lewisham.gov.uk</a>
To find out more, view a full job description and person specification below.
To apply, please click on the apply link above.
Please click <a href="https://www.lewisham.gov.uk/-/media/jobs/AccommodationAssessmentandLettingsTeamLeaderJD131025" target="_blank">here</a> to view the Job Description and Person Specification
Salary
£49,155-£51,228 per annum (P03)
N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.
Diversity
Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at <a href="https://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a>
The Council has a dedicated employment support service, <a href="https://lewisham.gov.uk/lewishamworks" target="_blank">Lewisham Works</a>, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email&nbsp;<a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a>&nbsp;and an advisor will be in touch with you.
The Council reserves the right to close adverts early if there is a large response.
Let’s stay connected, follow us on social media:
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London Borough of Lewisham

Accommodation Assessment & Lettings Team Leader

Job DescriptionEnforcement Manager - Licensing TeamSalary: £53,460 – £61,638 per annum Grade: G Contract Type: Permanent Hours: 37 hours per weekAbout the DepartmentThe Selective Licensing Team is part of the Private Housing Service within Community Protection &amp; Enforcement Services at Thurrock Council. Our mission is to ensure that private rented housing across the borough is safe, well-managed, and compliant with legal standards. We work collaboratively with landlords, tenants, and partner agencies to improve housing conditions and safeguard residents.About the RoleWe are seeking a dynamic and experienced Enforcement Manager to lead our dedicated team. This is a key leadership role focused on driving high-quality enforcement activity and ensuring compliance with statutory duties.Key Responsibilities<ul> <li>Lead and manage the enforcement team, ensuring consistent, high-quality casework.</li> <li>Oversee the use of enforcement powers, including improvement notices, civil penalties, Rent Repayment Orders, banning orders, management orders, and prosecutions.</li> <li>Monitor team performance and report outcomes to senior managers and elected members.</li> <li>Provide expert advice on complex enforcement cases and contribute to policy development.</li> <li>Collaborate with internal and external partners including Environmental Health, Planning, Police, and Legal Services to deliver coordinated enforcement.</li> <li>Engage with landlords, letting agents, tenants, and residents to promote compliance and best practice.</li></ul>What We’re Looking For<ul> <li>Degree or professional qualification in housing, environmental health, or building surveying.</li> <li>Certification in the Housing Health and Safety Rating System (HHSRS).</li> <li>In-depth knowledge of relevant legislation including the Housing Act 2004, ASB, Crime and Policing Act 2014, and Environmental Protection Act.</li> <li>Proven experience in managing enforcement or regulatory teams within housing or a related field.</li> <li>Strong leadership, communication, and negotiation skills.</li> <li>Ability to manage complex and high-risk cases effectively.</li></ul>Additional InformationFor further details, please contact: Informal Enquiries: For an informal discussion about the role, please contact Dulal Ahmed, PRS Regulation Manager, at <a href="mailto:dahmed@thurrock.gov.uk" target="_blank">dahmed@thurrock.gov.uk</a>Benefits of Working with UsAt Thurrock Council, we value our employees and offer a comprehensive benefits package, including:<ul> <li>Generous annual leave entitlement</li> <li>Local Government Pension Scheme</li> <li>Flexible and hybrid working opportunities (where applicable)</li> <li>Ongoing training and professional development</li> <li>Employee assistance programme and wellbeing support</li> <li>Staff discounts and local offers</li> <li>A supportive and inclusive working environment</li></ul>Important Dates&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Closing Date:&nbsp;&nbsp;16/11/2025 &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;Interview Date:&nbsp;the week commencing 01/12/2025To view the full Job Profile and Person Specification, please follow the link below.<a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/EYPpxDKSgmpOq_w14iwNfWsBvsbNo0q2Z5tFOzyub0Hfjw?e=KL5dE4" target="_blank">Enforcement_Manager_JDPS_2025.pdf</a>About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





<ul></ul>

Thurrock Council

Enforcement Manager

Job DescriptionInspection Manager– Selective Licensing TeamSalary: £53,460 – £61,638 per annum Grade: G Contract Type: Permanent Hours: 37 hours per weekAbout the DepartmentThe Selective Licensing Team is part of the Private Housing Service within Community Protection &amp; Enforcement Services at Thurrock Council. Our mission is to ensure that private rented housing across the borough is safe, well-managed, and compliant with legal standards. We work collaboratively with landlords, tenants, and partner agencies to improve housing conditions and safeguard residents.About the RoleWe are seeking a dynamic and experienced Inspection Manager to lead our dedicated team. This is a key leadership role focused on driving high-quality enforcement activity and ensuring compliance with statutory duties.Key Responsibilities<ul> <li>Manage, support, and develop a team of officers delivering property inspections and housing compliance work.</li> <li>Oversee the investigation of poor housing conditions, and hazards.</li> <li>Monitor service performance, caseloads, and inspection targets.</li> <li>Liaise with landlords, managing agents, and tenants to achieve improvements in property standards.</li> <li>Contribute to policy development, service planning, and performance reporting.</li> <li>Ensure enforcement action is taken where necessary in line with council procedures and legislation.</li></ul>What We’re Looking For<ul> <li>Experienced in property inspections, housing legislation, and regulatory enforcement.</li> <li>Confident managing staff, performance, and resources.</li> <li>Organised and adaptable, with excellent problem-solving skills.</li> <li>Committed to improving housing standards and protecting vulnerable residents.</li> <li>Skilled in partnership working and customer engagement.</li></ul>Additional InformationFor further details, please contact: Informal Enquiries: For an informal discussion about the role, please contact Dulal Ahmed, PRS Regulation Manager, at <a href="mailto:dahmed@thurrock.gov.uk" target="_blank">dahmed@thurrock.gov.uk</a>Benefits of Working with UsAt Thurrock Council, we value our employees and offer a comprehensive benefits package, including:<ul> <li>Generous annual leave entitlement</li> <li>Local Government Pension Scheme</li> <li>Flexible and hybrid working opportunities (where applicable)</li> <li>Ongoing training and professional development</li> <li>Employee assistance programme and wellbeing support</li> <li>Staff discounts and local offers</li> <li>A supportive and inclusive working environment</li></ul>Important Dates&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Closing Date:&nbsp;&nbsp;16/11/2025 &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;Interview Date:&nbsp;the week commencing 01/12/2025To view the full Job Profile and Person Specification, please follow the link below.<a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/Ed_XSrY3aIFLiexLXXtFxeQBPe-7Bo5YQwNR0W4ZHU43TQ?e=faAz1I" target="_blank">Inspection_Manager_JD.pdf</a>About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





<ul></ul>

Inspection Manager

Job Description Job Title:&nbsp;Private Housing Regulatory Officer – Inspection Team Salary: £39,027 - £44,463 per annum Number of Openings - 12 Grade: E Contract Type: Permanent Hours: 37 hours per week About the department&nbsp; The Selective Licensing Team is part of the Private Housing Service within Community Protection &amp; Enforcement Services at Thurrock Council. Our mission is to ensure that private rented housing across the borough is safe, well-managed, and compliant with legal standards. We work collaboratively with landlords, tenants, and partner agencies to improve housing conditions and safeguard residents. About the Role&nbsp; We are seeking a dedicated and proactive Private Housing Regulatory Officer to join our Selective Licensing Inspection Team. This is a fantastic opportunity to play a key role in improving housing conditions and ensuring the safety and wellbeing of tenants across the borough. As a Private Housing Regulatory Officer&nbsp;, you will&nbsp;be responsible for:&nbsp; <ul> <li>Conduct interior and exterior property inspections to assess compliance with licensing conditions.</li> <li>Use the Housing Health &amp; Safety Rating System (HHSRS) to identify hazards and issue appropriate notices.</li> <li>Investigate complaints regarding property conditions, landlord/tenant conduct, and licensing breaches.</li> <li>Provide clear, practical advice to landlords, agents, and tenants on legal obligations under the Selective Licensing scheme.</li> <li>Gather and document evidence for enforcement actions including notices, civil penalties, and court proceedings.</li> <li>Collaborate with teams such as Environmental Health, Planning, and Legal to ensure coordinated enforcement.</li> </ul> What&nbsp;We’re&nbsp;Looking For&nbsp; We’re&nbsp;looking for someone who has:&nbsp; <ul> <li>Solid understanding of the Housing Act 2004, licensing regulations, and enforcement powers.</li> <li>HHSRS certification.</li> <li>Experience in property inspections and resolving housing condition issues.</li> <li>Strong judgement and decision-making skills.</li> <li>Excellent written and verbal communication.</li> <li>Well-organised with the ability to manage a varied workload and maintain accurate records.</li> <li>Willingness to work in the field, including occasional out-of-hours visits.</li> </ul> Essential qualifications:&nbsp; A full driving licence that is valid in the UK and access to a vehicle Housing Health Safety Rating System [HHSRS] certificate DBS Check:&nbsp;Standard Benefits of Working with Us&nbsp; At Thurrock Council, we value our employees and offer a comprehensive benefits package, including:&nbsp; <ul> <li>Generous annual leave entitlement&nbsp;</li> <li>Local Government Pension Scheme&nbsp;</li> <li>Flexible and hybrid working opportunities (where applicable)&nbsp;</li> <li>Ongoing training and professional development&nbsp;</li> <li>Employee&nbsp;assistance&nbsp;programme and wellbeing support&nbsp;</li> <li>Staff discounts and local offers&nbsp;</li> <li>A supportive and inclusive working environment&nbsp;</li> </ul> Important Dates&nbsp; Closing Date (Internal &amp; External) 30/11/2025 Interview Date: To Be Confirmed&nbsp;&nbsp; Additional Information&nbsp; For further details, please contact: Informal Enquiries: For an informal discussion about the role, please contact Dulal Ahmed, PRS Regulation Manager, at <a href="mailto:dahmed@thurrock.gov.uk" target="_blank">dahmed@thurrock.gov.uk</a> To view the Job Profile and Person Specification, please follow the link below:&nbsp; <a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/EQ3n9xHh46ZOjHgl92gILUcB_pXsnpqb5AFbDpT0jhhCfw?e=L3W1A0" target="_blank">Private_Housing_Regulatory_Officer_JD.pdf</a> &nbsp; &nbsp; &nbsp;About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





<ul></ul>

Private Regulatory Officer - Inspection Team

Job Description Private Housing Regulatory Officer – Enforcement Team Salary:&nbsp;£39,027 - £44,463 per annum&nbsp;&nbsp; Grade:&nbsp;E Contract Type:&nbsp;Permanent&nbsp; Working Hours:&nbsp;37 Hours per week Number of Positions: 5 About the department&nbsp; The Selective Licensing Team is part of the Private Housing Service within Community Protection &amp; Enforcement Services at Thurrock Council. Our mission is to ensure that private rented housing across the borough is safe, well-managed, and compliant with legal standards. We work collaboratively with landlords, tenants, and partner agencies to improve housing conditions and safeguard residents. About the Role&nbsp; We are seeking motivated and proactive officers to join our Selective Licensing Enforcement Team. In this role, you will investigate unlicensed properties, breaches of licence conditions, and substandard housing, helping to safeguard tenants and promote fair practices within the private rented sector. Key Responsibilities <ul> <li>Investigate complaints, allegations of illegal eviction, harassment, and anti-social behaviour.</li> <li>Carry out inspections using the Housing Health &amp; Safety Rating System (HHSRS).</li> <li>Collect evidence and prepare case files for enforcement action, including civil penalties, court proceedings, and Rent Repayment Orders.</li> <li>Provide advice and guidance to landlords, agents, and tenants.</li> <li>Work jointly with other council teams and external agencies to resolve issues.</li> </ul> What&nbsp;We’re&nbsp;Looking For&nbsp; <ul> <li>Knowledge of housing legislation, particularly the Housing Act 2004 and related enforcement powers.</li> <li>Completed Housing Health Safety Rating System certificate</li> <li>Experience of carrying out investigations or property inspections.</li> <li>Strong communication, organisational, and report-writing skills.</li> <li>Ability to manage a varied workload and meet deadlines.</li> </ul> Essential qualifications:&nbsp; <ul> <li>Housing Health Safety Rating System [HHSRS] certificate.</li> <li>A full driving licence that is valid in the UK and access to a vehicle.</li> </ul> DBS Check:&nbsp;Standard Benefits of Working with Us&nbsp; At Thurrock Council, we value our employees and offer a comprehensive benefits package, including:&nbsp; <ul> <li>Generous annual leave entitlement&nbsp;</li> <li>Local Government Pension Scheme&nbsp;</li> <li>Flexible and hybrid working opportunities (where applicable)&nbsp;</li> <li>Ongoing training and professional development&nbsp;</li> <li>Employee&nbsp;assistance&nbsp;programme and wellbeing support&nbsp;</li> <li>Staff discounts and local offers&nbsp;</li> <li>A supportive and inclusive working environment&nbsp;</li> </ul> Important Dates&nbsp; Closing Date :30/11/2025 Interview Date: TBC&nbsp; Additional Information&nbsp; For further details, please contact: Informal Enquiries: For an informal discussion about the role, please contact Dulal Ahmed, PRS Regulation Manager, at <a href="mailto:dahmed@thurrock.gov.uk" target="_blank">dahmed@thurrock.gov.uk</a> To view the full Job Profile and Person Specification, please follow the link below. <a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/EYiX7grDqSpAgIge7E9pTu8ByCOZK_PjmtTY-0MXZARHbg?e=2d8RsI" target="_blank">Private_Housing_Regulatory_Officer_Enforcement_Team _JD.pdf</a> &nbsp; &nbsp;About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





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Private Regulatory Officer - Enforcement Team

The RoleThe HOST Team is looking to recruit a committed and experienced Homelessness Officer to fill a vacancy within the Housing Options and Homelessness Service. This is a frontline role based in the HOST Complex Team, which supports single clients with complex needs who are homeless or at risk of homelessness. The successful candidate will be expected to work from the office, delivering face-to-face homelessness assessments and providing tailored housing advice and support. The role also requires flexibility to work in the community, including with hostel providers, health professionals, and other key partners.This is a fantastic opportunity to join a small, supportive team that values collaboration, shared responsibility, and high standards of customer care. The HOST Complex Team plays a vital role in preventing homelessness and helping vulnerable residents access safe and sustainable housing solutions.<h4>Purpose of the Role</h4>To provide a specialist homelessness prevention and housing options service to single clients with complex support needs. The postholder will carry out statutory homelessness assessments, issue s184 decision letters, and work collaboratively with internal and external partners to identify sustainable housing solutions.<h4>Key Responsibilities</h4><ul> <li>Conduct statutory homelessness assessments in line with Part VII of the Housing Act 1996 and the Homelessness Reduction Act 2017.</li> <li>Issue legally compliant s184 decision letters and provide clear, written advice outlining housing options and next steps.</li> <li>Support vulnerable residents with complex needs including mental health, substance misuse, and offending history.</li> <li>Develop and agree housing pathways with clients, including referrals to supported accommodation and other housing options.</li> <li>Liaise with hostel providers, social care, probation, health services, and voluntary sector partners to coordinate support and placements.</li> <li>Represent the council at multi-agency meetings, including hospital discharge planning and case conferences.</li> <li>Maintain accurate, timely casework records and contribute to the achievement of HOST KPIs and service improvement targets.</li> <li>Support the delivery of homelessness prevention initiatives and participate in service development activities.</li></ul><h4>Essential Experience and Knowledge</h4><ul> <li>Demonstrable experience working in homelessness services or a closely related field.</li> <li>Strong understanding of housing legislation, homelessness duties, and prevention strategies.</li> <li>Experience issuing s184 decision letters and managing statutory casework.</li> <li>Familiarity with the Care Act, Equality Act, and safeguarding responsibilities.</li> <li>Experience supporting vulnerable individuals and managing complex cases.</li></ul><h4>Skills and Attributes</h4><ul> <li>Excellent communication skills – able to engage sensitively and effectively with clients and stakeholders.</li> <li>Strong negotiation and advocacy skills – able to broker housing solutions and navigate complex systems.</li> <li>Ability to work independently, manage a caseload, and meet deadlines.</li> <li>Flexibility to work across the community and adapt to changing service needs.</li> <li>Collaborative approach to team working and partnership engagement.</li> <li>IT proficiency, including use of case management systems and Microsoft Office.</li></ul><h4>Training and Development</h4>Tower Hamlets is committed to the professional development of its staff. The successful candidate will benefit from:<ul> <li>Ongoing training and learning opportunities, including housing law, safeguarding, trauma-informed practice, and customer care.</li> <li>Access to internal and external development programmes.</li> <li>Support to progress within the Housing Options service and wider council.</li></ul>We believe that investing in our people is key to delivering excellent services. Staff are encouraged to take ownership of their development and contribute to a culture of continuous improvement.<h4>Working Environment</h4><ul> <li>Based at the new Whitechapel award wining building, with excellent transport links.</li> <li>Will be required to work on-site and flexibly in the community as needed.</li> <li>Part of a small, supportive team that values collaboration, shared responsibility, and high standards of customer care.</li></ul><h4>Values and Culture</h4>The postholder is expected to embody the council’s TOWER values:<ul> <li>Together – working across boundaries and with partners to achieve the best outcomes.</li> <li>Open – transparent and inclusive in communication and decision-making.</li> <li>Willing – to challenge, innovate, and take accountability.</li> <li>Excellent – going the extra mile to deliver high-quality services.</li> <li>Respect – for all communities, recognising diversity and promoting inclusion.</li></ul><h4>Apply Now</h4>If you are ready to make a meaningful impact and support residents through challenging times, we want to hear from you.For a confidential discussion, please contact Lade Olugbemi, Housing Options Manager – HOST at <a href="mailto:Lade.Olugbemi@towerhamlets.gov.uk" target="_blank">Lade.Olugbemi@towerhamlets.gov.uk</a>. or call on 07904 609 512<ul> <li> </li></ul>Our Benefits<ul> <li> Competitive salary. </li> <li> Local Government Pension Scheme membership. </li> <li> Generous annual leave: 29 days, rising to 33 with 5+ years’ service, plus bank holidays and 3 additional days at Christmas. </li> <li> Staff money-saving schemes (e.g., rent deposit loans, season ticket loans). </li> <li> Learning and development opportunities through our Learning Academy, with clear career development and leadership pathways. </li></ul> BenefitsTower Hamlets is a truly unique borough at the heart of London – a place where history and innovation sit side by side. From the docks and markets that shaped the East End to the global business hub of Canary Wharf, we are proud to be one of the most dynamic, diverse, and ambitious communities in the UK. We are also one of the fastest growing and youngest boroughs in the country, offering unrivalled opportunities to make a real difference to people’s lives. Our residents are energetic, creative, and resilient, and our council is committed to delivering the best possible services and opportunities for them.Our award-winning new Town Hall in Whitechapel provides a modern, flexible workplace for our staff, right at the heart of the borough and directly opposite Whitechapel Tube and Elizabeth line station. It is more than just a workplace – it’s a hub for collaboration, innovation and community, designed to bring out the best in our people.As an employer, we put equality, diversity, and inclusion at the heart of everything we do. Our active Employee Network Groups celebrate and champion our workforce, helping to ensure that everyone feels a sense of belonging. Guided by our TOWER values – Together, Open, Willing, Excellent and Respect – we are building a positive, inclusive culture where colleagues can thrive.At Tower Hamlets Council, you’ll find exciting challenges, supportive colleagues, and the chance to shape one of London’s most important and vibrant places. If you’re looking for a role where you can see the impact of your work every day, then Tower Hamlets is the place for you.





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London Borough of Tower Hamlets

Housing & Homelessness - Housing Options Caseworker (HOST Complex Officer)

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Fixed Term until 31st March 2026
Location: Lynton House
The Housing Needs Service is undergoing a radical transformation to achieve successful outcomes for our residents.&nbsp; We are seeking people who excel in building positive and trusting relationships with the skills and expertise to deliver lasting housing solutions.
We are seeking a Resettlement and Support Officer (Roding Homes) who wants to work in a resident-centred service.&nbsp; You will play a major part in making residents’ lives better in providing resettlement support and advice to families in temporary accommodation and providing advice and support with move on options.
The role requires knowledge The Housing Act 1996 and Homeless Reduction Act 2017, the Childrens Act, and the Care Act as well as the willingness and ability to learn.
Key elements of your responsibilities will include providing resettlement support and housing options advice to families in Essex.
You would be arriving at the London Borough of Redbridge at an exciting time, joining an ambitious Housing Needs Service that embraces change and a positive learning culture for colleagues with a vision to secure sustainable housing solutions for all.
To apply for this post please complete the online application form and attach your CV and a Covering Letter addressing how you meet the criteria for the role as stated in the person specification.
All short-listed applicants will need to demonstrate proof of right to work in the UK. 
We are committed to employment practices that promote diversity and inclusion in employment and welcome applications from qualified applicants regardless of age, disability, gender identity, sex, marriage and civil partnership status, pregnancy and maternity status, colour, race, religion, or belief.

London Borough of Redbridge

Roding Homes Resettlement Officer

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Salary: £61,672 Grade: Level 5 Zone 2 Location: 5 Pancras Square N1C 4AG Contract Type: Permanent&nbsp; Hours: Full Time (36 hours) Closing Date: Sunday 16^th November 2025; 23:59 Interview Date: Monday 24^th November About Camden Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind. &nbsp;Here’s where you can help decide a better future for us all. How You’ll Be Involved &nbsp; Join us as the Strategic Accommodation Lead for Supporting People&nbsp;to help shape and deliver our commitment to give people equitable access to the homes and support they need to thrive in Camden. Reporting to the Head of Learning Disability, Autism and Mental Health Commissioning, you’ll lead the implementation of the SPCC Accommodation Plan, driving collaboration across adults, children’s, housing, development and other partners. You’ll provide expertise, visible leadership and build strong partnerships across sectors to develop a robust pipeline of future accommodation-based provision for people who need additional care and support to live independently. You will match the development of new accommodation options that meet future need alongside a strong collaboration with health and social care colleagues to develop effective, strength based and value for money support offers, to enable people to thrive and live as independently as possible. This is an exciting opportunity to make a lasting impact on how we deliver high-quality, sustainable accommodation that meets the diverse needs of our community. Read our ‘Supporting People Connecting Communities (SPCC) Accommodation Plan’ -&nbsp;<a href="http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11467494/file/document?inline" target="_blank">http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11467494/file/documen…</a> All About You &nbsp; You’ll be educated to degree level or have equivalent senior-level experience, ideally within&nbsp;Council or Registered Provider development roles&nbsp;and/or commissioning, social care and health. You’ll understand how a range of accommodation-based support services can be delivered through&nbsp;collaboration with housing, planning and capital development partners. As an adaptable and resilient collaborator, you’ll have a track record of managing complex, multi-agency programmes, developing strategic business cases, and navigating financial and organisational challenges. Most importantly, you’ll thrive on building strong, honest relationships across sectors to deliver meaningful change for residents, combining strategic insight with a genuine commitment to improving people’s lives through well-planned, sustainable accommodation solutions. To find out more about what it is like to work at Camden, meet some of our People by visiting '<a href="http://www.camdenjobs.co.uk/our-stories" target="_blank">www.camdenjobs.co.uk/our-stories</a>'. How To Apply To apply for this job please follow the "Apply" link. In the ‘Why you?’ section of the application you will be required to demonstrate how you meet the role criteria noted in the Job Profile under the “About You” section.&nbsp; To view the Job Profile, please CLICK HERE or copy and paste the below URL into your browser: <a href="http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11468005/file/document?inline" target="_blank">http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11468005/file/documen…</a> What We Offer At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know&nbsp;that a work life balance is extremely&nbsp;important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme.&nbsp; Visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details. Inclusion and Belonging At Camden, we want every colleague to feel they belong and can thrive. We welcome applications from all parts of our community, and particularly encourage people from Black, Asian and Other Ethnic Heritage communities, LGBTQ+ people, disabled and neurodiverse people, survivors of domestic abuse, and those from lower socio-economic backgrounds or with care experience. We know that different voices and perspectives make us stronger, and we are committed to providing the support, adjustments and flexibility people need to succeed.&nbsp; Please visit&nbsp;<a href="http://www.camdenjobs.co.uk/inclusion-and-diversity" target="_blank">www.camdenjobs.co.uk/inclusion-and-diversity</a> for more information on our commitment. Asking for Adjustments &nbsp; We are committed to making our recruitment process barrier-free and accessible for everyone. If you need us to do something differently during the application, interview or assessment process, just let us know and we will support you. This could include providing information in an alternative format, extra time in assessments, or adjustments for disabled, neurodiverse or long-term health conditions. &nbsp; Please contact us on 020 7974 6655, at&nbsp;<a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a>&nbsp;or by post to 5 Pancras Square, London, N1C 4AG. We’ll work with you to make sure the process works for you. &nbsp; Anonymised Application&nbsp;–&nbsp;in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.

Camden Council

Strategic Accommodation Lead (Supporting People)

This opportunity is currently being offered on a fixed term contract basis of 12 months; however, if budgets allow the contract length may be extended and/or become permanent, though this is not guaranteed. If an internal council employee wishes to apply for this role, a secondment opportunity may be considered (please state this on your application).We are seeking an Income &amp; Arrears Officer to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. The primary purpose of this role is to develop and maintain effective relationships with tenants within a defined geographical area, encouraging their cooperation in paying their rent and preventing arrears. The postholder will monitor rent accounts in detail, taking appropriate actions in line with the Council’s income collection policy and procedures. The role also involves working collaboratively with other agencies and services to provide support and ensure residents receive the assistance they need. The postholder will use initiative and judgement to engage residents through various methods such as calls, emails and home visits. The role includes representing the Council in court for tenancy breaches due to rent arrears and liaising with relevant agencies during eviction processes. Additionally, the postholder will signpost tenants to support services, conduct tenancy audits to confirm occupancy and identify fraud, and contribute to community engagement initiatives.Liaise with stakeholders in a way that promotes the One Medway Council Plan and embeds our values and behaviours.Accountabilities and outcomes: • Manage a patch in a defined geographical area, developing effective working relationships with residents to ensure that rent accounts are successfully managed. Ensure that questions, queries and concerns are responded to in a timely manner, offering advice and assistance.• Monitor individual rent accounts regularly and take action to prevent and address arrears in accordance with Council policies.• Build effective working relationships with internal and external stakeholders, notifying agencies of pending evictions and coordinating with bailiffs, police and social services when necessary • Address complex income issues, resolving discrepancies and implementing remedies that align with organisational goals and resident needs. Medway Council Job Profile • Prepare and submit court applications for tenancy breaches and present the Council in court proceedings. • Maintain accurate records of resident interactions, agreements and issues on the Council’s IT systems and raise Customer Relationship Management (CRM) cases accurately. • Carry out regular tenancy audits to capture resident information, record vulnerabilities and identify cases of tenancy fraud. • Participate in team tasks, including targeted rent campaigns, data collection exercises, and resident involvement activities. At the discretion of the Head of Service, such other activities as may from time to time be agreed consistent with the nature of the job described above.The post requires a standard DBSIf you would like to have an informal discussion with the recruiting manager, please call either Soji Adenowo - 01634 333515 or Julie Fulgence - 01634 333585Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





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Medway Council

This is Medway

Income and Arrears Officer

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 Housing Adviser&nbsp;(Rough Sleeping) SO2: Starting salary £42,912 per annum incl LW One-year fixed term contract or secondment opportunity Hybrid working About Us: It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through our&nbsp;Lambeth 2030 Plan ‘Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are ‘connected by purpose,’ in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff;&nbsp;Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated&nbsp;One Lambeth Values and Behaviours page.&nbsp; About the Borough: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community.&nbsp; With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. About the Team: The Homelessness Prevention Service is the Council’s frontline response to alleviating homelessness in the borough. This is an exciting opportunity for a suitably motivated and skilled individual to join the team working to reform the response to homelessness. The team&nbsp;manages a varied case load in a busy and often challenging environment and prevent or relieve homelessness through the provision of advice, advocacy, negotiation and mediation. Our proactive housing options approach prevents homelessness by finding real solutions for people in housing difficulties. The postholder will work closely with the Supported Housing Commissioning Team. About the Role: The postholder will work closely with the Supported Housing Commissioning Team, especially the Rough Sleeping co-ordinator, to identify rough sleepers in need of a housing assessment and locations where those assessments might take place if not at the council premises. This is likely to be a variety of locations such as day centres, supported housing schemes or short term emergency hotel accommodation. The post forms part of the Council’s approach to reducing homelessness in the borough.&nbsp;Your role will be to prevent and relieve homelessness for those who are rough sleeping in accordance with the provisions of the Homelessness Reduction Act, associated Code of Guidance, case law and best practice. You will be responsible for carrying out in depth interviews with the aim of relieving homelessness for those who are rough sleeping.&nbsp; You will advise customers of the housing options available to them and complete Personal Housing Plans. You will also investigate complex housing situations and issue decisions in accordance with the Housing Act 1996 as amended by the Homelessness Reduction Act 2017.&nbsp; Although not essential, experience of working with rough sleepers would be desirable. We welcome applications from recent graduates and those that have transferable skills and the ability to develop any gaps in knowledge. On the job training will be provided to all successful applicants. To be considered for interview, your CV and supporting statement will clearly evidence: <ul> <li>Awareness of legislation relating to housing advice, homelessness, housing management and the allocation of housing, with a good practical understanding of the range of housing problems people may experience.</li> <li>Broad knowledge and understanding of the housing and support needs of homeless and housing applicants and tenants.</li> <li> Experience of providing quality advice and information to members of the public and of handling complaints and enquiries </li> <li>Excellent knowledge of negotiation and mediation techniques and their practical application</li> </ul> For detailed qualifications and requirements, please review the job description and person specification in hyperlink below: Job Description and Person Specification Contact Information: For an informal discussion please contact Kieron Robinson – <a href="mailto:krobinson@lambeth.gov.uk" target="_blank">krobinson@lambeth.gov.uk</a> How to Apply: If you're interest in this opportunity, click on the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an 'A' at shortlist stage.&nbsp; We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Recruitment Timelines: Advert close date: 11:59pm on Tuesday 11 November 2025. Benefits: We believe in rewarding our staff. When you join us, you'll gain access to a range of benefits, including: <ul> <li>Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's.</li> <li>Generous annual leave entitlement starting from 27 days, increasing to up to 35 days depending on length of service.</li> <li>Membership in the Local Government Pension Scheme.</li> <li>Hybrid Working.</li> <li>Employee Assistance Programme.</li> <li>Occupational Sick Pay based on length of service.</li> <li>Discounts at local restaurants.</li> <li>Discount at our Active Lambeth Gyms.</li> <li>Learning and Development opportunities, including Apprenticeships.</li> <li>Cycle to Work Scheme.</li> <li>Secure Bike Storage facilities at our Town Hall and Civic Cent</li>
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Lambeth Council

Housing Advisor – Rough Sleepers

<h4>Why Southwark?</h4>Southwark is a bold, ambitious council with a strong track record of delivering for its residents. As we work towards our 2030 vision, we’re putting people at the heart of everything we do – and that includes our staff. We’re proud to be powered by our people, and we’re looking for someone who shares our passion for fairness, prevention, and housing justice.<h4>What You'll Be Doing</h4>The private rented sector in Southwark is growing rapidly, and with it, the need for robust support and protection for tenants and landlords. This role is central to our mission to raise standards, prevent homelessness, and ensure that everyone in Southwark has access to safe, secure housing.You’ll lead a high-performing team delivering frontline homelessness prevention services, working closely with internal colleagues and external partners to deliver real impact. You’ll also play a key role in preparing for the implementation of the Renters’ Rights Bill, the most significant reform to the private rented sector in over 30 years.<ul><li>Leading a skilled team to deliver innovative, high-quality homelessness prevention services.</li><li>Supporting tenants at risk of illegal eviction or harassment with timely, effective interventions.</li><li>Driving forward our response to the Renters’ Rights Bill – including the abolition of Section 21, stronger rent protections, and the extension of the Decent Homes Standard to the private sector.</li><li>Collaborating across the council and with external agencies to ensure joined-up, person-centred support.</li><li>Championing the values of Southwark 2030: reducing inequality, empowering people, and investing in prevention.</li></ul><h4>What We're Looking For</h4>You’re a passionate advocate for housing justice with a deep understanding of landlord-tenant law and homelessness legislation. You bring:<ul><li>Strong leadership and communication skills.</li><li>Experience in delivering homelessness prevention services under the Homelessness Reduction Act 2017.</li><li>Strategic insight into housing reform and the ability to translate policy into practice.</li><li>A commitment to Southwark’s values and a belief in the power of prevention to change lives.</li></ul>Be part of delivering Southwark 2030 where everyone has a decent home and the support they need to thrive.<h4>Additional Information</h4>This role is offered on a 12 month secondment or fixed term contract Advert Closing Date: 11.59pm on Sunday, 16th November 2025Interview Date: Week commencing 17th November 2025*Please note, we reserve the right to close applications prior to the closing date indicated above - please apply as soon as possible - we look forward to receiving your application. Please note: If you have applied for this role within the last three months, your previous application would have already been considered as part of our recruitment process. Unfortunately, we are unable to accept repeat applications during this period, and any new application submitted within this timeframe will not be progressed.Guaranteed Interview SchemeAs part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:- Members of the Armed Forces and veterans- Are currently in care, or have previously been in care- If you consider yourself to be disabled or if you have a long-term health conditionAttachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2607774&amp;ptId=109219" target="_blank">PRS Manager JD.docx</a></li></ul>





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Southwark Council

Private Rented Sector Manager

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Team Leader - Solutions&nbsp; £45,750 - £49,056 per annum Initial 12 month fixed term contract&nbsp; Newham HPAS is seeking two team leaders to help support our new Solutions team. In this role you will work with the Senior Manager – Solutions, to transform our PRS procurement team. Last year our procurement team secured just over 320 homes, our new team with additional resources will provide more than 500 homes per year and work strategically to reduce the impact and cost of temporary accommodation. Primarily focusing on the Private Rent Sector, you will manage a team of Private Rent Solution Officers and Tenancy Sustainment Officers, supporting them in securing at least 500 new private rented homes, ensure tenancies we secure are sustained as well as negotiating with landlords to keep current tenants where they are. The overall purpose of the Team Leader role is to secure and maintain relationships with providers; manage procurement and sustainment officers ensuring best practice in case management, statutory compliance, customer service; as well as ensuring our limited resources are used strategically.&nbsp; About this Role These roles will work closely with the Senior Manager Solutions to streamline the procurement process, ensure better strategic use of resources as well as support and performance manage team members. You must be a proven negotiator with demonstrable experience in securing private rented accommodation for a Local Authority homelessness service. You will have a fundamental understanding of the relevant homelessness legislation although you will be required to complete our internal training academy course upon commencement of the post. London Borough of Newham has the most households in temporary accommodation in England, this role is crucial to limiting any further increase, and to ensure a significant enough supply that the number will decrease over the next five years.&nbsp; Key Responsibilities Manage a team of up to 12 officers. Secure and maintain new partnerships with private sector landlords, letting agents, and property management services. Assist the Senior Manager – Solutions with developing and managing incentive schemes and tenancy sustainment initiatives to attract and retain landlord participation. Work collaboratively with housing officers, legal services, and external stakeholders to improve outcomes and reduce reliance on temporary accommodation. Identify trends, risks, and opportunities in the local rental market and adapt strategy accordingly. Represent the council at local forums, advocating for effective homelessness prevention models. About You Proven leadership in housing, homelessness, or private rental sector engagement. Good understanding of the challenges and opportunities in accessing private rented housing for vulnerable households. Excellent negotiation and stakeholder management skills. PVII Housing Act 1996 as amended by Homelessness Reduction Act 2017 knowledge desirable. Why Join Us? Be part of an ambitious local authority committed to ending homelessness. Work with a passionate, experienced team at the forefront of innovation in housing. Shape long-term systemic solutions with real, measurable impact. Competitive salary and benefits including generous leave, pension, and flexible working options. Closing date 10/11/2025 Please view JD&nbsp; here IMPORTANT: If you are an LBN member of staff and applying for this role as a secondment you should note that secondments are subject to the agreement of your current employing service. Please ensure that you inform your line manager of your intention to apply for the post in the first instance. Additional Information We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us. The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by&nbsp;<a href="https://www.cifas.org.uk/fpn" target="_blank">https://www.cifas.org.uk/fpn</a>.

London Borough of Newham

Team Leader - Private Sector Solutions

About the BoroughWith a workforce of two hundred colleagues we're small enough to be friendly and large enough to give you scope to develop and progress your career. We are based in Sutton Town Centre with great transport links in and out of London.&nbsp; Our colleagues work and engage with residents in the borough and wider for our private sector colleagues. At SHP our strength and depth lies primarily in the knowledge, experience and commitment of our colleagues; to deliver excellent services to residents. As a landlord organisation this means enabling families and households to be safe in their homes, sustain their tenancy and lead healthy and rewarding lives.&nbsp; About the Service and TeamThe Home Ownership team manages 1300 leasehehold properties. This includes service charge and major works billing and collection, right to buy and resales, the councils buy back scheme and carrying out Section 20 consultation for major works.About the Role and Our Ideal CandidateAn excellent opportunity has arisen for the role of Sales &amp; Services Officer, within the Home Ownership Team. We are looking for someone who is customer focused, a team playerand preferably with an experience in leasehold services (not essential). Working with a friendly and supportive team you'll be responsible for processing Right To Buy applications, preparing solicitor packs for onward sales, responding to solicitor enquiries and other leasehold enquiries communicating by phone &amp; email.&nbsp; The ideal candidate must be able to demonstrate their skills and behaviours for the role inline with the role profile, including: - Ability to work independently, exercising good initiative and judgement- Good use of written and verbal communication and possess good IT skills- Ability to prioritise workload and proven time management skills.- Proven experience and ability to deliver excellent customer care&nbsp;- Proven attention to detail and ability to work on a variety of tasks simultaneously.- Ability to work under pressure and meet deadlines and targetsOur Offer to YouColleagues at SHP take pride in delivering our priorities and working in&nbsp; rewarding careers. In turn, we strive to reward them fairly through SHP’s pay and reward systems. Roles are reviewed to ensure pay reflects the responsibilities of the individual in line with our systems.&nbsp;&nbsp;A good work-life balance is important and our key benefits are:<ul><li>Membership of the <a href="https://www.lgpsmember.org/" target="_blank">Local Government Pension Scheme (opens in new window) </a>– a career average scheme where employees contribute between 5.5% and 12% .&nbsp; Sutton Housing Partnership contribution rate to your pension is 18.4% from 1 April 2025 .&nbsp;&nbsp;</li><li>Annual leave of either 28 or 33 days per year (depending on the role) plus paid time off on bank holidays.</li><li>Simply Health Cash Plan which allows colleagues to claim cashback on dental, optical, consultations and scans.</li><li>Employee Benefits to include cycle to work scheme and a range of discounts schemes&nbsp;&nbsp;</li><li>Employee Assistance Programme is a confidential, independent, expert provider of employee support services paid for by SHP to help you balance and discuss issues in your work, family and personal life. It is available 24 hours a day, 7 days a week, 365 days a year</li><li>Investment in your learning&nbsp; and development; My Learning account is set up for every member of staff with access to e-learning modules and Instructor led training.&nbsp; Opportunities for external training that meet both individual and strategic requirements are considered through an application process. </li></ul>Application ProcessBefore applying please refer to the job profile and ensure you meet the essential criteria. You will then need to complete the online application form, adding a supporting statement addressing how you meet the criteria outlined in the job profile.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;We anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. Our managers are advised to set up interview panels to be diverse to reduce bias, where possible. We are fully committed to removing barriers and enhancing the diversity of our workforceWe guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role and ensure that our recruitment and selection process is inclusive and accessible. Additional InformationWe are proud to be a diverse and welcoming organisation and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups.The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a> for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.





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London Borough of Sutton

Leasehold Services Officer

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Community Works: Groundworks Operative SO1: Starting salary £40,404 per annum incl LW About Us: It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through our&nbsp;Lambeth 2030 Plan ‘Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are ‘connected by purpose,’ in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff;&nbsp;Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated&nbsp;One Lambeth Values and Behaviours page.&nbsp; About the Borough: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community.&nbsp; With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. About the Team: Community Works is Lambeth’s in-house Direct Labour Organisation (DLO), delivering high-quality communal repairs, estate-based maintenance, and planned improvement works across the borough. Our focus is on maintaining and enhancing shared spaces, improving the appearance and safety of our estates, and delivering excellent value for money by reducing reliance on external contractors. You’ll be joining a skilled, supportive team who take pride in their work and in making a visible difference to the communities we serve. About the Role: We are looking for experienced Groundworkers to carry out estate-based maintenance and improvement works. Duties include paving, concreting, fencing, and general ground repairs. You will also support small, planned projects, ensuring all works are carried out safely and recorded accurately using PDA/SOR systems. Accurate logging and coding of all jobs via PDA/SOR is essential. To be considered for interview, your CV and supporting statement will clearly evidence: <ul> <li>Skilled groundworker with hands-on experience in estate or construction settings.</li> <li>Ability to carry out paving, concreting, fencing, and ground repairs.</li> <li>Strong health and safety awareness.</li> <li>Customer-focused approach and ability to work independently.</li> <li>Ability to code works correctly using SOR codes.</li> <li>Experience using PDAs or handheld technology to record and close jobs.</li> </ul> We particularly welcome applications from Lambeth residents who want to help improve their local estates. This post is subject to a Disclosure Application to the Disclosure and Barring Service. Successful candidates will be asked to apply for an Enhanced Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at&nbsp;<a href="http://www.homeoffice.gov.uk/agencies-public-bodies/dbs" target="_blank">www.homeoffice.gov.uk/agencies-public-bodies/dbs</a>. For detailed qualifications and requirements, please review the job description and person specification in hyperlink below: Job Description &amp; Person Specification Contact Information: For an informal discussion about the role, please contact Mark Smith <a href="mailto:Msmith@lambeth.gov.uk" target="_blank">Msmith@lambeth.gov.uk</a> and Omar McDermott <a href="mailto:Omcdermott@lambeth.gov.uk" target="_blank">Omcdermott@lambeth.gov.uk</a>&nbsp;&nbsp; How to Apply: If you're interested in this opportunity, click on the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an 'A' at shortlist stage.&nbsp; We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. "Previous applicants need not apply" Recruitment Timelines: Advert close date: 11:59pm on Tuesday 11 November 2025. Benefits: We believe in rewarding our staff. When you join us, you'll gain access to a range of benefits, including: <ul> <li>Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's.</li> <li>Generous annual leave entitlement starting from 27 days, increasing to up to 35 days depending on length of service.</li> <li>Membership in the Local Government Pension Scheme.</li> <li>Employee Assistance Programme.</li> <li>Discounts at local restaurants.</li> <li>Discount at our Active Lambeth Gyms.</li> <li>Learning and Development opportunities, including Apprenticeships.</li> <li>Cycle to Work Scheme.</li> <li>Secure Bike Storage facilities at our Town Hall and Civic Centre.</li> <li>Trade Union Membership.</li> </ul> At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click&nbsp;here In addition, you will also be required to undertake a Cifas check. &nbsp;Further information about Cifas can be found&nbsp;here&nbsp;Cifas We actively support applications from Lambeth Care Leavers.

Groundworks Operative

Job Description London Borough of Waltham Forest Salary: PO1 - £41,133 - £43,680&nbsp; Contract Type: Full-time, Permanent Working hours per week: 36 hours per week Application Deadline: 12/11/2025 Proposed Interview Date(s): WC 10/11/2025 &nbsp; Reference: 1920 About Us:&nbsp; Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp; We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp; London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp; About the role:&nbsp; Are you passionate about making a real difference in people's lives? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities? If so, we want you to join our team as an Accommodation Placement Officer. In this vital role, you'll be be at the hear of our mission to support households in urgent need of housing. &nbsp;You'll be responsible for arranging and managing temporary accommodation placements for individuals and families experiencing homelessness. What you'll do Work closely with households to ensure their needs are met quickly and appropriately.&nbsp; Liaise with accommodation providers, landlords, &nbsp;and partners to secure suitable accommodation. Balance the challenge of demand with available resources, finding creative solutions to tough situations. Ensure placements are safe, compliant, and cost-effective, while keeping customer care at the heart of everything you do. Be part of a supportive team that works together to tackle homelessness in our borough. About You We're looking for someone who is: A great communicator who can build relationships under pressure. Highly organised with an eye for detail and the ability to juggle competing priorities. Empathetic, resilient, and committed to helping people when they need it most. Experienced in housing, property, or a customer-focused role (although full training will be provided). Working with us means being part of a council that cares deeply about its residents. &nbsp;You'll be supported by a dedicated team, have opportunities to professional development, and most importantly - you'll see the positive impact of your work every single day. This role requires you to work from the office as and when required. &nbsp; <a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/RoleProfileAccommodation_placements_officer_po1.pdf" target="_blank">&gt;&gt; Click here to download the Role Profile &lt;&lt;&nbsp;</a> Key Responsibilities:&nbsp; To arrange the allocation of all types of accommodation to homeless households. Working with the procurement team and providers to ensure that there is suitable accommodation available to meet demand. To arrange sign up and issue customers with decision letters that complies with relevant legislation and council policy and to make best use of the properties available. Work closely with households to ensure their needs are met quickly and appropriately.&nbsp; Liaise with accommodation providers, landlords, &nbsp;and partners to secure suitable accommodation. Balance the challenge of demand with available resources, finding creative solutions to tough situations. Ensure placements are safe, compliant, and cost-effective, while keeping customer care at the heart of everything you do. Be part of a supportive team that works together to tackle homelessness in our borough. Qualifications and Requirements:&nbsp; 5 GCSE’s or equivalent qualifications including Maths and English&nbsp; Terms and conditions:&nbsp; Satisfactory employment references and CIFAS identity checks;&nbsp; Satisfactory declaration of interest;&nbsp; This role is subject to safer recruitment practices as it involves work with children and/ or vulnerable adults;&nbsp; Satisfactory DBS check;&nbsp; As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp; How to Apply:&nbsp; Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp; We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp; Equal Opportunity Employer:&nbsp; Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp; To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp; We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp; For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp; Contact Information:&nbsp; If you have any questions about this vacancy or the application process, please contact Henry Omoroghomwan, <a href="mailto:henry.omo@walthamforest.gov.uk" target="_blank">henry.omo@walthamforest.gov.uk</a>&nbsp;&nbsp; If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp; The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method.&nbsp; Click here for further information on the <a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;





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London Borough Of Waltham Forest

Accommodation Placement Officer

About the BoroughWith a workforce of two hundred colleagues we're small enough to be friendly and large enough to give you scope to develop and progress your career. We are based in Sutton Town Centre with great transport links in and out of London.&nbsp; Our colleagues work and engage with residents in the borough and wider for our private sector colleagues. At SHP our strength and depth lies primarily in the knowledge, experience and commitment of our colleagues; to deliver excellent services to residents. As a landlord organisation this means enabling families and households to be safe in their homes, sustain their tenancy and lead healthy and rewarding lives.&nbsp; About the Service and TeamThis role is based in the Transformation team within the Corporate Services Directorate.&nbsp;About the Role and Our Ideal CandidateThis is an exciting opportunity to join our team as Digital Transformation Manager, working on a portfolio of projects that will deliver meaningful change to staff and residents at SHP. This role will be critical to SHP's plans to bring in a new customer-facing portal which will allow our residents to raise their own repairs and manage appointments online. The Digital Transformation Manager will also work to improve the internal user experience by working alongside the business to design process maps for CRM and other NEC functionality.&nbsp;The successful candidate should have a proven track record in successfully managing digital projects. They will be comfortable managing project schedules, KPI's, user acceptance testing and able to work with stakeholders across SHP and in the council. They should also have worked on digital projects in the housing industry and need to understand the challenges facing both staff and residents. This role will be focusing on the digital portfolio for the Repairs service so an understanding or Repairs processes and data structures would be beneficial, alongside experience using NEC Housing.&nbsp;&nbsp;Our Offer to YouColleagues at SHP take pride in delivering our priorities and working in&nbsp; rewarding careers. In turn, we strive to reward them fairly through SHP’s pay and reward systems. Roles are reviewed to ensure pay reflects the responsibilities of the individual in line with our systems.&nbsp;&nbsp;A good work-life balance is important and our key benefits are:<ul><li>Membership of the <a href="https://www.lgpsmember.org/" target="_blank">Local Government Pension Scheme (opens in new window) </a>– a career average scheme where employees contribute between 5.5% and 12% .&nbsp; Sutton Housing Partnership contribution rate to your pension is 18.4% from 1 April 2025 .&nbsp;&nbsp;</li><li>Annual leave of either 28 or 33 days per year (depending on the role) plus paid time off on bank holidays.</li><li>Simply Health Cash Plan which allows colleagues to claim cashback on dental, optical, consultations and scans.</li><li>Employee Benefits to include cycle to work scheme and a range of discounts schemes&nbsp;&nbsp;</li><li>Employee Assistance Programme is a confidential, independent, expert provider of employee support services paid for by SHP to help you balance and discuss issues in your work, family and personal life. It is available 24 hours a day, 7 days a week, 365 days a year</li><li>Investment in your learning&nbsp; and development; My Learning account is set up for every member of staff with access to e-learning modules and Instructor led training.&nbsp; Opportunities for external training that meet both individual and strategic requirements are considered through an application process. </li></ul>Application ProcessBefore applying please refer to the job profile and ensure you meet the essential criteria. You will then need to complete the online application form, adding a supporting statement addressing how you meet the criteria outlined in the job profile.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;We anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. Our managers are advised to set up interview panels to be diverse to reduce bias, where possible. We are fully committed to removing barriers and enhancing the diversity of our workforceWe guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role and ensure that our recruitment and selection process is inclusive and accessible. Additional InformationWe are proud to be a diverse and welcoming organisation and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups.The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a> for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.





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Digital Transformation Manager (Maternity Cover)

<a href="index.cfm?fa=jobs.accessapplication">Load Application</a><h4>Planned and Capital Works Manager</h4>Location: Castle Point Council Offices, Kiln RoadSalary: £53,460 - £58,506 per annum (SCP 42 - 46)Working Hours: 37 hours per week Contract Type: Permanent Number of Positions: OneDBS Check:YesPlanned and Capital Works ManagerFull Time - 37 hours per weekGrade 10 - SCP Range £53,460 - £58,506 pa Closing Date: Tuesday 11th November 2025Castle Point Borough Council are keen to appoint a Planned and Capital Works Manager to work in the Housing Services Directorate, to lead and inspire a team to deliver a resident focused, data led, performance driven service. Working as part of team to manage the planned and capital work streams, building and delivering an asset management plan. To ensure that the homes are maintained in accordance with agreed quality standards. You will contribute to ensuring the delivery of a customer focused, effective and value for money service, reflecting the highest standards of service excellence.*Please note that this role will be based in the council offices and will require regular travel to sites in the borough*Key Skills and abilities<ul><li>Leadership and management skills</li><li>Experience in a customer focused environment &amp; working effectively in a collaborative environment</li><li>Ability to produce and deliver a planned program based on asset data, ensuring budgets, costings and work streams are identified and delivered.</li><li>Ability to continuously improve services and identify innovative solutions</li><li>Contract management experience in a capital or planned work streams.</li><li>Demonstratable knowledge of building construction, housing repairs, with a solid understanding of construction principles and practices.</li><li>In-depth knowledge of construction and maintenance within a Social Housing environment, understanding the unique challenges and requirements.</li><li>You will have experience of handling complaints and ensuring that a culture of continuous improvement is imbedded with the team that you lead</li><li>General understanding of key compliance areas within housing, such as Asbestos, Gas Safety, Electrical Safety, Fire Safety, Water Hygiene, or Lift Safety, and a willingness to develop knowledge further.</li><li>You will have an understanding of the legislation as it relates to the statutory housing functions and have experience of working in the rented property sector.</li><li>Familiarity with contractor performance monitoring, KPIs, and remedial tracking processes</li><li>You will have knowledge and experience of the Section 20 leaseholder process, to manage leasehold tenancies that are affected by repair works.</li></ul>Experience <ul><li>Significant experience in a similar role within Local government or other social housing provider is essential.</li><li>Demonstratable knowledge and experience of all relevant consumer standards, in relation to social housing capital and planned workstreams, compliance regulations and data protection.</li><li>Knowledge and experience of delivering planned and capital works within social housing, including knowledge of the HHSRS and associated hazards and risks within properties</li><li>Knowledge of maintenance of housing buildings, sheltered housing, supported sheltered housing, leaseholder properties and privet sector Landlords.</li><li>Experience of using technology to maintain data systems and information</li><li>Awareness and experience of health and safety principles in delivering and managing planned and capital works within a housing service</li><li>Experience assisting in the delivery of resident-focused services that support health and safety compliance.</li></ul>Qualifications <ul><li>Membership of a professional body e.g. IFE, IFSM, IOSH, RICS, ASCP, CIH – Desirable</li><li>Driving Licence, suitable own transport with business insurance, ability to work from other offices as required.</li></ul>Not only is this a great role for the right candidate but you also get some great benefits including:<ul><li>27 days Annual leave</li><li>FREE Gym membership</li></ul>For an informal discussion regarding this role, please contact Recruiting manager – Steve Colk 01268 882287.The successful applicant will be subject to an Disclosure &amp; Barring Service (DBS) check.The Council is committed to the safeguarding of children and vulnerable adults, and we expect all our employees to share this commitment.Our values: Trust, Respect, Improving and Learning, and Customer FocusCastle Point Borough Council is an Equal Opportunities Employer. <h4>Related Documents</h4><ul><li><a href="view/jobs/docs/Jobs/PRIVACY NOTICE FOR EMPLOYEES 2025.pdf">PRIVACY NOTICE FOR EMPLOYEES 2025.pdf</a> (238kb)</li><li><a href="view/jobs/docs/0000\600/656/JD - Planned and Capital Works Manager.pdf">JD - Planned and Capital Works Manager.pdf</a> (173kb)</li></ul>





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Castle Point Borough Council

Planned and Capital Works Manager

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Location: The Orchards Housing Office, Broadmead Road, IG8
Permanent, Full Time (36hrs)
Are you ready to play an important role in supporting the delivery of specialist and complex repairs &amp; maintenance cases in one of Londons most ambitious and diverse boroughs?
Redbridge Council is looking to recruit a Specialist Maintenance Team Surveyor who will play a pivotal role in supporting managers to ensure delivery of a first-class service to all tenants and leaseholders, whilst meeting all regulatory &amp; statutory requirements.
This role focuses on conducting property inspections, preparing technical reports, and coordinating all necessary remedial works to ensure legal compliance and tenant satisfaction. The role is crucial in minimising risk and financial liability for the council.
You will champion the customer's experience to improve customer satisfaction, whilst managing expectations.
About the Role:
As a Specialist Maintenance Team Surveyor, you will work closely and in a proactive manner with internal and external stakeholders to ensure complex specialist cases that require significant works are effectively managed ensuring a seamless and supportive experience for tenants impacted.
You will be responsible for investigating claims in line with legal obligations under the Housing Act and related legislation, inspecting properties, identifying defects, and recommending appropriate remedial actions
Overview of the role:
<ul>
<li>Prepare detailed technical reports, schedules of works, and cost estimates.</li>
<li>Provide support to Aids &amp; Adaptations &amp; Home Improvement Team in the delivery of Disabled Facilities Grant works.</li>
</ul>
<ul>
<li>Act as the council's representative in legal proceedings, providing expert evidence when required.</li>
<li>Liaise with tenants, contractors, and legal teams to resolve Specialist Maintenance claims and repairs issues efficiently.</li>
<li>Oversee and ensure contractors deliver high-quality remedial works within agreed timescales and budgets.</li>
<li>Maintain accurate records of inspections, correspondence, and outcomes.</li>
</ul>
<ul>
<li>Prepare and agree valuations, variations, post inspections, and final accounts.</li>
<li>Provide professional advice on complex and specialist repairs issues to internal and external stakeholders.</li>
<li>Contribute to the development and implementation of policies to reduce claims, to support service development and improve service delivery.</li>
</ul>
About You
<ul>
<li>HNC or equivalent qualification in a construction field</li>
<li>A period of relevant practical experience to demonstrate competence in the field</li>
</ul>
OR equivalent knowledge and skill demonstrated from significant and relevant experience in a building, surveying or similar construction related environment.
<ul>
<li>Proven experience in investigating and resolving housing claims inc. disrepair &amp; Damp &amp; Mould.</li>
<li>Demonstrable knowledge of housing legislation, including the Housing Act, Landlord and Tenant Act, and HHSRS and Awaab&amp;©s Law.</li>
<li>Experience in preparing schedules of works and managing contractors.</li>
<li>Experience of supervision of contractors/sub-contractors working within agreed timescales with the ability to prevent exploitation or manipulation of a contract.</li>
<li>Thorough knowledge and understanding of Health and Safety issues and requirements related to the Construction Industry.</li>
</ul>
If you're a team player and you really care, then Redbridge is the right place for you. We are passionate about putting our staff, our people at the heart of the council, looking after people, making sure that they are happy in their work and an environment to thrive.
To apply for this post please complete the online application form and attach your CV and a Covering Letter addressing how you meet the criteria for the role as stated in the person specification.
All short-listed applicants will need to demonstrate proof of right to work in the UK.
We are committed to employment practices that promote diversity and inclusion in employment and welcome applications from qualified applicants regardless of age, disability, gender identity, sex, marriage and civil partnership status, pregnancy and maternity status, colour, race, religion, or belief.

Specialist Maintenance Surveyor

Are you passionate about making a real difference in people's lives during times of transition and need, this new initiative aimed at transforming the way temporary accommodation is delivered and managed is for you!Medway Council have been acquiring its own temporary accommodation portfolio since 2024 to meet its statutory obligations on Part 7 of the Housing Act 1996 (as amended), as part of our investment and commitment to our One Medway Plan, where we believe everyone should have access to good quality and affordable housing. The use of temporary accommodation has significantly increased over the last few years, with a heavy reliance on nightly paid private sector accommodation where quality, location and access to local amenities can be challenging along with the ever-increasing costs.This is a unique opportunity to help build a service from the ground up, working collaboratively across the Councils Strategic Housing Service and with its partners, to improve outcomes for households in temporary housing. If you're motivated by social impact, thrive in dynamic environments, and want to be part of a team that values innovation, compassion, and accountability — we want to hear from you.We are looking to recruit a brand-new team to focus solely on our new temporary accommodation portfolio, if you feel you have the skills, passion, commitment, empathy and professionalism to help transform lives check out the roles available.If you would like to have an informal discussion with the recruiting manager, please call Dan Hill on 01634 334394.Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. Housing services are seeking an Temporary Accommodation Management &amp; Support Officer to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





<ul></ul>

Temporary Accommodation Management and Support Officer

Are you passionate about making a real difference in people's lives during times of transition and need, this new initiative aimed at transforming the way temporary accommodation is delivered and managed is for you!Medway Council have been acquiring its own temporary accommodation portfolio since 2024 to meet its statutory obligations on Part 7 of the Housing Act 1996 (as amended), as part of our investment and commitment to our One Medway Plan, where we believe everyone should have access to good quality and affordable housing. The use of temporary accommodation has significantly increased over the last few years, with a heavy reliance on nightly paid private sector accommodation where quality, location and access to local amenities can be challenging along with the ever-increasing costs.This is a unique opportunity to help build a service from the ground up, working collaboratively across the Councils Strategic Housing Service and with its partners, to improve outcomes for households in temporary housing. If you're motivated by social impact, thrive in dynamic environments, and want to be part of a team that values innovation, compassion, and accountability — we want to hear from you.We are looking to recruit a brand-new team to focus solely on our new temporary accommodation portfolio, if you feel you have the skills, passion, commitment, empathy and professionalism to help transform lives check out the roles available.If you would like to have an informal discussion with the recruiting manager, please call Dan Hill on 01634 334394.Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. Housing services are seeking an Internal Temporary Accommodation Senior to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





<ul></ul>

Internal Temporary Accommodation Senior 

Are you passionate about making a real difference in people's lives during times of transition and need, this new initiative aimed at transforming the way temporary accommodation is delivered and managed is for you!Medway Council have been acquiring its own temporary accommodation portfolio since 2024 to meet its statutory obligations on Part 7 of the Housing Act 1996 (as amended), as part of our investment and commitment to our One Medway Plan, where we believe everyone should have access to good quality and affordable housing. The use of temporary accommodation has significantly increased over the last few years, with a heavy reliance on nightly paid private sector accommodation where quality, location and access to local amenities can be challenging along with the ever-increasing costs.This is a unique opportunity to help build a service from the ground up, working collaboratively across the Councils Strategic Housing Service and with its partners, to improve outcomes for households in temporary housing. If you're motivated by social impact, thrive in dynamic environments, and want to be part of a team that values innovation, compassion, and accountability — we want to hear from you.We are looking to recruit a brand-new team to focus solely on our new temporary accommodation portfolio, if you feel you have the skills, passion, commitment, empathy and professionalism to help transform lives check out the roles available.If you would like to have an informal discussion with the recruiting manager, please call Dan Hill on 01634 334394.Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. Housing services are seeking a Rehousing Accommodation Assistant to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





<ul></ul>

Rehousing Accommodation Assistant 

<h4>Housing Customer Relations Officer</h4>Location: Castle Point Council Offices, Kiln RoadSalary: £33,699 - £37,280 per annum (Grade 6 - SCP 22 - 26)Working Hours: 37 hours per week Contract Type: Permanent Number of Positions: OneDBS Check:EnhancedCastle Point Borough Council - Castle Point, EssexHousing Customer Relations OfficerFull Time – 37 hours Grade 6 – SCP Range 22-26£33,699 - £37,280Closing date: Thursday 6th November 2025Castle Point Borough Council is seeking to appoint a dedicated and compassionate Housing Customer Relations Officer, to deliver a resident focussed, data led, performance driven service. We’d like to hear from you if you are passionate about delivering exceptional customer service and driving continuous improvement in housing services. You will thrive in a dynamic environment where you skills in complaint resolution and stakeholder engagement make a real difference.As our Housing Customer Relations Officer, you’ll lead the complaints and customer relations function within Housing Management Services. You’ll ensure statutory compliance, high-quality service delivery, and use feedback to shape future housing policies and services. You’ll be the key contact for residents, Members, MPs, and external stakeholders, managing complex complaints, Ombudsman enquiries, FOIs, and subject access requests. Your insights will help us improve tenant satisfaction and build sustainable, effective services.Key Responsibilities• Lead and coordinate complaints and casework across housing services• Ensure timely, accurate responses that meet regulatory standards• Liaise with the Housing Ombudsman and produce performance reports• Analyse feedback and implement service improvements• Provide expert advice on complaint resolution and regulatory compliance• Represent the Council at internal and external meetingsAbout YouWe are looking for someone who has:• Strong understanding of complaints handling and customer service• Experience in social housing or local authority settings• Knowledge of housing regulations, TSMs, and statutory procedures• Excellent IT skills (Microsoft Office, Outlook, Excel, PowerPoint)• Ability to influence, negotiate, and manage change• Full driving licence and access to transport with business insuranceNot only is this a great role for the right candidate but you also get some great benefits including:<ul><li>27 days Annual leave</li><li>FREE Gym membership</li><li>Membership of the Local Government pension scheme</li><li>Eye test vouchers</li><li>Professional learning development opportunities</li><li>Staff discounts</li><li>Employee Assistance Programme</li></ul>For an informal discussion regarding this role, please contact Mick Lerpiniere (Interim Head of Housing Management) at <a href="mailto:MLerpiniere@castlepoint.gov.uk" target="_blank">MLerpiniere@castlepoint.gov.uk</a>The successful applicant will be subject to an Enhanced Disclosure &amp; Barring Service (DBS) check.The Council is committed to the safeguarding of children and vulnerable adults, and we expect all our employees to share this commitment.Our values: Trust, Respect, Improving and Learning, and Customer FocusCastle Point Borough Council is an Equal Opportunities Employer. <h4>Related Documents</h4><ul><li><a href="view/jobs/docs/Jobs/PRIVACY NOTICE FOR EMPLOYEES 2025.pdf">PRIVACY NOTICE FOR EMPLOYEES 2025.pdf</a> (238kb)</li><li><a href="view/jobs/docs/0000\600/648/Housing Customer Relations Officer.pdf">Housing Customer Relations Officer.pdf</a> (166kb)</li></ul>





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Housing Customer Relations Officer

<h4>Housing Engagement Officer</h4>Location: Castle Point Council Offices, Kiln RoadSalary: £33,699 - £37,280 per annum (Grade 6 - SCP 22 - 26)Working Hours: 37 hours per week Contract Type: PermanentNumber of Positions: TwoDBS Check:EnhancedCastle Point Borough CouncilCastle Point, EssexHousing Engagement OfficerFull Time – 37 hours Grade 6 – SCP Range 22-26£33,699 - £37,280Closing date: 6th November 2025Castle Point Borough Council is seeking to appoint two dedicated and compassionate Housing Engagement Officers, to deliver a resident focussed, data led, performance driven service. We’d like to hear from you if you are passionate empowering residents and shaping housing services that truly reflect their needs.As Housing Engagement Officer, you’ll be at the heart of our resident engagement strategy—organising events, facilitating groups, and building strong relationships with stakeholders. You’ll help develop Tenant &amp; Resident Associations (TRAs), resident forums, coordinate surveys, and ensure our services meet the Regulator for Social Housing’s Consumer Standards, especially around Transparency, Influence and Accountability.Key Responsibilities<ul><li>Deliver inclusive and effective resident engagement services</li><li>Promote and support TRAs and other stakeholder groups</li><li>Organise and attend meetings and events, taking minutes and following up actions</li><li>Use social media, newsletters, and other channels to promote engagement opportunities</li><li>Represent the Council at internal and external meetings</li></ul>About YouWe are looking for someone who has:<ul><li>Excellent communication and facilitation skills</li><li>Strong organisational and administrative abilities</li><li>Proven experience in resident engagement or tenant participation</li><li>Knowledge of housing regulation and consumer standards</li><li>IT literacy including Microsoft Office tools</li><li>A respectful, empathetic approach and commitment to equality and diversity</li><li>A valid driving licence and access to transport with business insurance</li></ul>Not only is this a great role for the right candidate but you also get some great benefits including:<ul><li>27 days Annual leave</li><li>FREE Gym membership</li><li>Membership of the Local Government pension scheme</li><li>Eye test vouchers</li><li>Professional learning development opportunities</li><li>Staff discounts</li><li>Employee Assistance Programme</li></ul>For an informal discussion regarding this role, please contact Mick Lerpiniere (Interim Head of Housing Management) at <a href="mailto:MLerpiniere@castlepoint.gov.uk" target="_blank">MLerpiniere@castlepoint.gov.uk</a>The successful applicant will be subject to an Enhanced Disclosure &amp; Barring Service (DBS) check.The Council is committed to the safeguarding of children and vulnerable adults, and we expect all our employees to share this commitment.Our values: Trust, Respect, Improving and Learning, and Customer FocusCastle Point Borough Council is an Equal Opportunities Employer. <h4>Related Documents</h4><ul><li><a href="view/jobs/docs/Jobs/PRIVACY NOTICE FOR EMPLOYEES 2025.pdf">PRIVACY NOTICE FOR EMPLOYEES 2025.pdf</a> (238kb)</li><li><a href="view/jobs/docs/0000\600/650/Housing Engagement Officer .pdf">Housing Engagement Officer .pdf</a> (169kb)</li></ul>





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Housing Engagement Officer

<h4>Neighbourhood Management Officer</h4>Location: Castle Point Council Offices, Kiln RoadSalary: £38,220 - £41,771 per annum (Grade 7 - SCP 27 - 31)Working Hours: 37 hours per week Contract Type: PermanentNumber of Positions: OneDBS Check:EnhancedCastle Point Borough CouncilCastle Point, EssexNeighbourhood Management OfficerFull Time – 37 hours Grade 7 – SCP Range 27-31£38,220 - £41,771Closing Date: 6th November 2025Castle Point Borough Council is seeking to appoint a dedicated and compassionate Neighbourhood Management Officer, to deliver a resident focussed, data led, performance driven service. We’d like to hear from you if are passionate about creating safe, vibrant neighbourhoods where residents can thrive. You will contribute to ensuring the delivery of a customer focused, effective and value for money service, reflecting the highest standards of service excellence. If you thrive on building strong relationships with residents, ensuring tenancies are sustainable, and helping to shape communities, we encourage you to apply for this role.Key Responsibilities<ul><li>Managing a patch of tenancies, leases and licences, including sheltered housing</li><li>Conducting tenancy audits and neighbourhood inspections</li><li>Supporting vulnerable residents and linking them to vital services</li><li>Tackling anti-social behaviour and safeguarding concerns</li><li>Leading on tenancy changes, complaints and legal proceedings</li><li>Collaborating with internal teams and external partners to deliver high-quality housing services</li></ul>About YouWe are looking for someone who:<ul><li>Experienced in housing or customer service</li><li>Skilled in communication, problem solving and partnership working</li><li>Has knowledge about housing legislation, welfare benefits and safeguarding</li><li>Has IT skills and is confident using Microsoft Office</li><li>Committed to equality, diversity and excellent customer care</li><li>Has experience in sheltered housing or similar environments</li><li>Has a flexible attitude to being called upon to work in an emergency or unusual circumstances</li><li>Holds a valid driving licence and has access to transport with business insurance</li></ul>Not only is this a great role for the right candidate but you also get some great benefits including:<ul><li>27 days Annual leave</li><li>FREE Gym membership</li><li>Membership of the Local Government pension scheme</li><li>Eye test vouchers</li><li>Professional learning development opportunities</li><li>Staff discounts</li><li>Employee Assistance Programme</li></ul>For an informal discussion regarding this role, please contact Mick Lerpiniere (Interim Head of Housing Management) at <a href="mailto:MLerpiniere@castlepoint.gov.uk" target="_blank">MLerpiniere@castlepoint.gov.uk</a>The successful applicant will be subject to an Enhanced Disclosure &amp; Barring Service (DBS) check.The Council is committed to the safeguarding of children and vulnerable adults, and we expect all our employees to share this commitment.Our values: Trust, Respect, Improving and Learning, and Customer FocusCastle Point Borough Council is an Equal Opportunities Employer. <h4>Related Documents</h4><ul><li><a href="view/jobs/docs/Jobs/PRIVACY NOTICE FOR EMPLOYEES 2025.pdf">PRIVACY NOTICE FOR EMPLOYEES 2025.pdf</a> (238kb)</li><li><a href="view/jobs/docs/0000\600/651/Neighbourhood Management Officer JD.pdf">Neighbourhood Management Officer JD.pdf</a> (175kb)</li></ul>





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34 Housing Jobs in Grays, UK