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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9356/Accommodation_Assessment_and_Lettings_Team_Leader_JD.pdf" target="_blank">Accommodation_Assessment_and_Lettings_Team_Leader_JD</a></li>
</ul>

Please apply online via the link provided.



Introduction
Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!
We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.
Are you passionate about housing and helping clients with their homeless journey? Do you have the skills and knowledge to make a difference in our temporary accommodation service? You could be at the forefront of shaping strategies that make a difference to our clients in temporary accommodation.
What’s the role?
Housing Services Directorate is looking to appoint an Accommodation Assessment &amp; Lettings Team Leader to manage a team of six Accommodation Assessment &amp; Lettings Officers responsible for offering suitable accommodation under S188 and S193 duties. Successful management of this service area will ensure we deliver a high quality, customer-focused approach to our applicants eligible for homelessness assistance and continuous improvement and efficiency in the service delivery. In addition, you will ensure officers complete S208, enforce offer of suitable accommodation, correctly undertake the discharge of duty and complete all other tasks relevant to their role.
What’s in it for you?
Excellent training and development opportunities, plus a range of benefits including:
<ul>
<li>Generous holiday allowance</li>
<li>Local Government Pension scheme</li>
<li>Flexible working and family friendly policies</li>
<li>Season ticket and bicycle loans</li>
<li>A range of staff discounts including local subsidised gym memberships</li>
<li>Supportive staff networks</li>
</ul>
What we’re looking for
We are seeking an experienced Accommodation Assessment &amp; Lettings Team Leader with a good working knowledge of managing a team responsible for offering accommodation under S188 and S193, Part 6 &amp; 7 of the Housing Act 1996, Homelessness Act 2002 and Localism Act 2011 and its application. You must have knowledge and understanding of the activities, functions and processes involved in offering suitable accommodation under S188 and S193 as well as issuing discharge of duty decisions.
In return, we will offer excellent development opportunities, plus a range of benefits that includes a career average pension scheme, flexible working and the opportunity to make a real difference to our local community.
Location
The job is primarily based in Laurence House, Catford, London, SE6 4RU, but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.
Special conditions
<ul>
<li>working knowledge of S188 and S193 &amp; Part 7 of the Housing Act 1996</li>
<li>understanding of the processes involved in issuing discharge of duty decisions</li>
</ul>
The recruitment process is anonymous and we don’t accept CV’s.
<a href="https://lewisham.gov.uk/mayorandcouncil/counciljobs/applying/how-to-apply-for-a-job-with-us" target="_blank">Applicant handbook</a>&nbsp;- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.
For an informal discussion about this job, please contact Abdul Hamid on 07385 226267
Salary
£47,628 - £49,638 per annum (P03)
N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.
Diversity
Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at <a href="http://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a>
The Council has a dedicated employment support service, <a href="https://lewisham.gov.uk/lewishamworks" target="_blank">Lewisham Works</a>, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email <a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a>&nbsp;and an advisor will be in touch with you.
The Council reserves the right to close adverts early if there is a large response.
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London Borough of Lewisham

Accommodation Assessment & Lettings Team Leader

<h4>The Role</h4>Make a difference within our sheltered housing service. The role is all about delivering an enhanced housing management service. Working closely with key partners and stakeholders to ensure that the health and safety of sheltered housing tenants is closely monitored and all potential risks are minimised or removed. It is about providing a service that ensures that the buildings are clean, safe and maintained to a high standard so that our older, vulnerable residents are happy living in a safe, secure environment. The sheltered team provides a high quality, customer focused service which continually improves the quality of life for older residents.Working Hours are 8.00 am to 16.00 pm Monday to Friday.This post requires ENHANCED Disclosure and Barring Service (DBS) check.About You: You’ll come to us with experience of working with older people and an understanding of the challenges facing inner London borough.One of your core skills is your ability to work effectively and fairly with people from a range of backgrounds.You will have a proven ability to meet deadlines and targets and maintain high standards.About Southwark:We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues and social enterprises and we have a young, diverse and growing population.At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do.<h4>Additional Details</h4>Benefits and more information:In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our <a href="https://jobs.southwark.gov.uk/why-us/" target="_blank">Staff Benefits</a> page.<h4>Recruitment timetable</h4>Advert Closing date: 21st July 2025Shortlisting date: 24th July 2025Interview date: 1st August 2025Guaranteed Interview Scheme:As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:• Members of the Armed Forces and veterans • Are currently in care, or have previously been in care • If you consider yourself to be disabled or if you have a long-term health conditionSWCINT We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our <a href="https://www.southwark.gov.uk/engagement-and-consultations/southwark-stands-together" target="_blank">Southwark Stands Together programme</a>. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2487686&amp;ptId=105923" target="_blank">Please Click Here For the Job Description and Person Specification</a></li></ul>





<ul></ul>

Southwark Council

Sheltered Housing Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9415/Housing_Allocations_Officer_-_JD.docx" target="_blank">Housing_Allocations_Officer_-_JD</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9416/Housing_Allocations_Officer_-_PS.doc" target="_blank">Housing_Allocations_Officer_-_PS</a></li>
</ul>

Please apply online. If this is not possible, please contact a member of the HR team by emailing <a href="mailto:personnel.services@tmbc.gov.uk" target="_blank">personnel.services@tmbc.gov.uk</a>



We have an exciting opportunity to join our Housing Solutions team on a fixed term contract for 12 months.&nbsp;
Your role will be to support the Allocations Service with the implementation of a new housing system and allocations scheme. The role will involve assessing and maintaining housing applications on the housing waiting list.
We are looking for a highly motivated individual who possesses exceptional organisational skills as well as excellent attention to detail. Applicants will also be required to have good communication skills and will work well alone, but also as part of a team.
The post holder will be required to work collaboratively with the Housing Solutions Officers to ensure a high-quality customer focused, service is offered to all customers.
Knowledge of social housing would be helpful, but this may also be an excellent opportunity for someone who would like to enter or develop a career in housing.&nbsp;
Discover what it’s like to work at Tonbridge and Malling Borough Council and explore the benefits we offer by clicking here: <a href="https://www.tmbc.gov.uk/council/working-us" target="_blank">Working for us – Tonbridge and Malling Borough Council</a>
For an informal discussion about this role please contact Claire Keeling, Housing Solutions Manager by emailing&nbsp;<a href="mailto:claire.keeling@tmbc.gov.uk" target="_blank">claire.keeling@tmbc.gov.uk</a>&nbsp;(direct candidates only, strictly no agencies).

Tonbridge & Malling Borough Council

Housing Allocations Officer - 1 Year FTC

<ul></ul>





Ending Homelessness in Enfield 
Our homelessness service is focused on homelessness prevention, reducing temporary accommodation and ending street homelessness. 
Our Housing Advisory Service delivers sustainable housing outcomes for Enfield residents through a range of services, including data-driven early intervention, community outreach, specialist practice teams and a street homelessness service. 
We are seeking proactive, outcome focused people to join our Street Homelessness Service. The Street Homelessness Service has been set the ambitious target to end rough sleeping in Enfield. 
Sustainable Housing Support Worker - Secondment/Fixed Term role until March 2026 
We are recruiting for a Sustainable Housing Support Worker, to work within the Street Homelessness Accommodation Team, part of the Street Homelessness Service. The Street Homelessness Accommodation Team provide housing related support services to former rough sleepers across several distinct supported housing projects including – Housing First, Dispersed, and Shared Accommodation. 
The ideal candidate will be ambitious, proactive, collaborative, highly motivated and ready for a new challenge. You must also have strong communication and creative problem-solving skills together with the drive and passion to help vulnerable people to live independent and fulfilling lives. You must also be willing to work outside of office hours on occasion, be able to work independently and have good knowledge of welfare, housing and homelessness practice. You will have a solid understanding of safeguarding practices .for vulnerable households, as well as the drive to empower tenants to maintain their tenancies, engage with support services via our mulitdiscpliary partnership process, and move on into longer term appropriate accommodation. 
This is a fantastic opportunity to join an innovative and inspiring service aimed at ending rough sleeping in Enfield. 
Contact Details 
If you would like to know more about the role, please contact Selwyn Albert on 07356 141457 for an informal discussion 
If you have any difficulties accessing this information, please contact Vickie McGrath at <a href="mailto:vickie.mcgrath@enfield.gov.uk" target="_blank">vickie.mcgrath@enfield.gov.uk</a> or at 020 8132 1053 
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. 
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. 
Why it's great to work for Enfield Council: 
 
 - An excellent pension through the Local Government Pension Scheme (LGPS). 
 - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. 
 - A blend of remote and office based working for most roles. 
 - Interest free season ticket loan repayable over three or ten months. 
 - Career development and learning experiences from a range of training courses and learning methods. 
 - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. 
 - Health and leisure discounts and tax-free bikes for work. 
 - 1 month paid sabbatical for Children’s Social Workers 
 
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. 
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered. 
Meridian Water | A major 20 year regeneration programme led by Enfield Council. Bringing 10,000 homes &amp; 6,000 jobs to Enfield, next to the beautiful Lee Valley Regional Park

London Borough of Enfield

Sustainable Housing Support Worker

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/8867/JD_-_Housing_Options_Advisor_July_2025.pdf" target="_blank">JD_-_Housing_Options_Advisor_July_2025</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/8868/PS_-_Housing_Options_Adviser_Career_Grade_4-5_July_25.pdf" target="_blank">PS_-_Housing_Options_Adviser_Career_Grade_4-5_July_25</a></li>
</ul>

We only accept online applications. If you require access to a computer and/or the internet, you can use our facilities free of charge at The Amelia Scott. Please call ahead to book an appointment Tel. 01892 554171.
Please follow the link below to submit your application.
Equal Opportunities
Tunbridge Wells – Working for Equality. We welcome applications from all sections of the community.
Safeguarding
The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employee and volunteers to share this commitment.



Do you believe everyone deserves a safe place to call home? Are you motivated by the chance to change lives through practical support and compassionate action? If so, we need you!
We’re looking for a dedicated and empathetic Housing Options Advisor to join our frontline housing service—playing a vital role in tackling homelessness and housing insecurity in our borough.
This is a career graded post - This is a fantastic opportunity to progress your career through both on the job experience and formal training.&nbsp;
<h3>&nbsp;What You'll Do:</h3>
<ul>
<li>
Provide high-quality, customer-focused advice on housing options across public and private sectors&nbsp;
</li>
<li>
Carry out thorough assessments of housing needs and deliver personalised plans to prevent or relieve homelessness
</li>
<li>
Act as a lifeline for households facing eviction, domestic abuse, or rough sleeping—helping them navigate to safe and secure accommodation
</li>
<li>
Collaborate with landlords, support agencies, and internal teams to reduce reliance on temporary accommodation
</li>
<li>
Issue robust statutory decisions that stand up to scrutiny and uphold best practices
</li>
<li>
Be a trusted point of contact—supporting some of our most vulnerable residents with dignity, respect, and unwavering resolve
</li>
</ul>
<h3>&nbsp;What You'll Bring:</h3>
<ul>
<li>
Proven experience in housing advice or homelessness prevention
</li>
<li>
Strong working knowledge of the Housing Act 1996 &amp; Homelessness Reduction Act 2017
</li>
<li>
Compassionate communication, expert negotiation, and sound judgement
</li>
<li>
Ability to manage complex cases, handle pressure, and deliver clear written decisions
</li>
<li>
A commitment to collaborative working and supporting wider emergency response efforts when needed
</li>
</ul>
<h3>Why Join Us?</h3>
You’ll join a passionate team dedicated to making homelessness rare, brief, and non-recurring. Every day brings new challenges and contributing to a service that truly changes lives.
<h3>Benefits:</h3>
<ul>
<li>Grade 4: 22 days annual leave, Grade 5: 24 days annual leave, plus bank holidays, increasing to 27 days with 5 years' continuous service.</li>
<li>Membership to the Local Government Pension Scheme with a 19.7% employer contribution.</li>
<li>Career development and training opportunities.</li>
<li>Access to eye care vouchers and VDU glasses.</li>
<li>Cycle to Work Scheme.</li>
<li>Access to EAP Services 24/7</li>
</ul>
We are a team who enjoy being in the office and as we are a front facing team, our service works from the office 2 days a week as a minimum. To best support new starters with their learning, initially working from the office daily is a requirement for this role. This will be reviewed during the probationary period.&nbsp;
If you would like to have an informal chat about the position, we invite you to speak to the hiring manager, Sabrina Goacher on 01892 554417 or via email at <a href="mailto:sabrina.goacher@tunbridgewells.gov.uk" target="_blank">sabrina.goacher@tunbridgewells.gov.uk</a>.
This post is subject to a satisfactory basic DBS check.&nbsp;
Closing date: 4 August
Interview date: 12 August

Tunbridge Wells Borough Council

Housing Options Advisor

<h4>The role</h4>We’re offering an exciting opportunity to play a vital role in managing and maximising the use of Southwark’s extensive portfolio of over 7,000 garages, car parks, and other non-residential units. As a Lettings Officer (Garages), you’ll be at the heart of making sure these spaces are efficiently let and well maintained, helping reduce void times, increase income, and ensure that our residents and clients receive an excellent service.You’ll manage the full lifecycle of non-residential lettings, from advertising and sign-ups to inspections and enforcement. This includes managing waiting lists, inspecting properties, monitoring licence compliance, and liaising with repairs teams to ensure timely turnaround of voids. Your work will involve on-the-ground engagement with residents and licensees, as well as joint inspections and community consultation, keeping communication clear and ensuring high standards are upheld across your patch.With a strong focus on customer service and operational delivery, you’ll be a key face of the service, advising applicants, coordinating with internal teams and stakeholders. Your role will directly impact the experience of thousands of residents and contribute to a well-managed, income-generating portfolio.Why this role is a standout opportunity?<ul><li>Visible Impact, Community Benefit: Help transform underused spaces into valuable assets that support local needs and generate income for frontline services.</li><li>Lead Your Own Patch: Enjoy the autonomy to manage lettings from end to end - inspecting sites, resolving issues, and driving performance across your portfolio.</li><li>Modern Tools, Meaningful Work: Use digital systems like MySouthwark to enhance the customer experience while working in a service rooted in purpose, place, and pride.</li></ul>Key responsibilities:<ul><li>Manage the lettings process for over 7,000 garages, parking spaces, and non-residential units to minimise voids and maximise income.</li><li>Maintain and update waiting lists, ensuring fair and efficient allocation in line with lettings policy.</li><li>Carry out inspections of voids, identify repairs, and coordinate with contractors to ensure quick turnarounds.</li><li>Enforce licence agreements, investigate breaches, and take appropriate action, including legal processes where required.</li><li>Support customers through digital platforms like MySouthwark, promoting self-service and improving the online experience.</li><li>Represent the service at meetings and resident forums, providing clear advice, updates, and consultation on local lettings matters.</li></ul>What you’ll bring to the role:<ul><li>Experience in letting non-residential units (e.g. garages, stores) and managing parking schemes</li><li>Strong knowledge of tenancy and licence management, lettings standards, and repairs processes</li><li>Proven ability to manage void turnarounds and reduce lettings times</li><li>Confident in enforcing licence terms, resolving breaches, and handling legal processes</li><li>Excellent communication skills - written, verbal, and report writing</li><li>Ability to manage your own workload, prioritise effectively, and meet performance targets</li><li>Comfortable working with digital systems and supporting customers with online tools</li><li>A strong understanding of health &amp; safety, equalities, and lone working practices</li></ul><h4>Why Southwark?</h4>Southwark Council is the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues such as The Shard, The Tate Modern and Borough Market along with many social enterprises and we have a young, diverse, and growing population.At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals, and attend our universities.Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice, and inequality) underpins all that we do.<h4>Additional details</h4>We have two posts available: x1 permanent and x1 fixed term contract for 12 months. If you have a preference, please indicate this clearly on your application form.Full time, 36 hours per week. Please note, this role requires working from the office and on-site across the borough, Monday to Friday.Please note, we are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK without restrictions.Employee benefits:You’ll join a motivated, driven, and supportive team that values each of its members and strives for excellence. You’ll also be part of a successful, high-achieving service making a real difference to the lives of residents across the borough. In return for all your hard work, skills and experience, you will receive:<ul><li>A competitive base salary (pro rata for part time staff)</li><li>Strong supportive senior management team</li><li>Regular one to one supervision</li><li>Professional development &amp; training opportunities</li><li>Clear career development pathways</li><li>Agile and flexible working arrangements</li><li>Local Government Pension Scheme (LGPS)</li><li>Season ticket and cycle loans</li><li>Annual Leave starting at 27 days per year, increasing to 35 (with length of service) (pro rata for part time staff)</li><li>Wellbeing programme</li><li>HSF Health plan and eye care scheme</li><li>EAP employee assistance programme, confidential counselling and support</li><li>Social clubs and staff groups</li></ul>Guaranteed Interview Scheme:As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:<ul><li>Members of the Armed Forces and veterans</li><li>Are currently in care, or have previously been in care</li><li>If you consider yourself to be disabled or if you have a long-term health condition.</li></ul><h4>Recruitment timetable</h4>Closing date: 27/07/2025 at 23:59**We reserve the right to close this vacancy early if we receive sufficient applications for the role, in which case we will move the key dates for the process. Therefore, if you are interested, please submit your application as early as possible.Interview date: 06/08/2025We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our <a href="https://www.southwark.gov.uk/engagement-and-consultations/southwark-stands-together" target="_blank">Southwark Stands Together programme</a>. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.#LI-PC1Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2553094&amp;ptId=105804" target="_blank">Click here to view the Job Description and Person Specification</a></li></ul>





<ul></ul>

Lettings Officer (Garages)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9172/houisng_Solutions_Triage_Officer_-_Candidate_Pack.pdf" target="_blank">houisng_Solutions_Triage_Officer_-_Candidate_Pack</a></li>
</ul>

Please complete your application by using the apply button below
Do not send your CV – only fully completed application forms will be accepted



Dartford Housing Services really value the contribution our staff make and in return, we offer the opportunity to ‘make a difference’ and go home at the end of the day with a very real feeling of accomplishment.&nbsp;
We are looking for an enthusiastic, self-motivated and organised officer who is looking for a challenging new role in a busy local authority Housing Services environment. The ideal candidate will have the potential to improve and develop on this exciting new career progression grade.
You will play a key role in improving housing need in the borough as part of a wider integrated Housing Options &amp; Private Sector Team.&nbsp; You will be passionate about customer service excellence and will be a significant contributor to our vision of becoming the best Housing Team in Kent
The post holder will be responsible for administration of the triage system for the Housing Solutions &amp; Private Sector Team which will include;
<ul>
<li>Dealing with first contact of homeless applicants, providing administration of applications and providing advice or referring to the relevant part of the Housing Options &amp; Private Sector Team, both on the telephone and online.</li>
<li>Provide applicants with comprehensive advice taking into account their needs, their eligibility for assistance, their priority on the housing register and their ability to sustain private rented accommodation.</li>
<li>Produce comprehensive written assessments, for homeless applicants ensuring that the decision letter meets the requirements of homeless legislation and is able to withstand scrutiny.</li>
<li>To input data/information into manual and computerised systems.</li>
<li>To identify opportunities to prevent the threat of homelessness for applicants and to present ideas to senior officers for supporting people in housing crisis</li>
</ul>
You must be able to demonstrate the following:
<ul>
<li>Knowledge of homeless legislation</li>
<li>Excellent numeracy and literacy skills;</li>
<li>Confidence, enthusiasm and a flexible approach;</li>
<li>Excellent administration skills, accuracy and attention to detail;</li>
<li>Good keyboard skills and the proven ability to learn and utilise new software;</li>
<li>Good customer care skills;</li>
<li>The ability to discuss sensitive issues with our customers calmly;</li>
<li>5 GCSE (Grade C (4) or above) or equivalent, including English and Mathematics</li>
</ul>

Dartford Borough Council

Housing Solutions Triage Officer

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Now is an exciting time to join our Complaints Team as we strengthen housing management and play a vital role in helping the council improve our resident experience and embed learning from feedback. This senior management role is key to helping us meet the requirements of the Housing Ombudsman and meeting the Consumer Standards set by the Regulator for Social Housing.&nbsp;The Complaints and ME manager, reports into the Head of Regulatory within the Strategy, Policy and Regulatory Assurance Division. Leading a team of officers and working with senior management, you will embed a resident- focussed culture and improve complaint handling acting as a champion for turning the insight from complaints into action. This role is also the lead contact with the Housing Ombudsman for the Housing Management service. You’ll be part of a team that lives the TOWER values—working Together, being Open, Willing, Excellent, and Respectful—while delivering fair, transparent, and accountable complaint resolutions. This is your opportunity to help shape a culture of learning and service improvement, aligned with our “Your Voice, Our Action” ethos. The application deadline is&nbsp;Sunday 27 July 2025; for further information, please contact the hiring manager&nbsp;<a href="mailto:darren.reynolds@towerhamlets.gov.uk" target="_blank">darren.reynolds@towerhamlets.gov.uk</a>. Interviews will be held week commencing the 4th August 2025.Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups. We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class. We welcome applicants interested in flexible working arrangements and also applicants who live in the borough.&nbsp;

London Borough of Tower Hamlets

Complaint and ME Manager

Job DescriptionHousing – Technical Services Team&nbsp;Mechanical Engineer&nbsp;or Building Services EngineerThurrock Council, Civic Offices, New Road, Grays, EssexSalary: £44,208 - £50,424 per annumPay Grade: FPermanent Contract&nbsp;37 Hours per Week&nbsp;&nbsp;Thurrock is a vibrant unitary borough in Essex, located along the River Thames and close to London, with major regeneration projects and key destinations like Lakeside Shopping Centre. We are offering an exciting opportunity for a committed and enthusiastic professional to join our small, dedicated Housing Technical Services team within the Place Directorate.We are looking for a knowledgeable and experienced Mechanical or Building Services Engineer to help deliver our ambitious housing investment plans, which include building 1,000 new homes and improving existing stock through a major capital programme focused on safety, energy efficiency, and resident well-being.In this key role, you will lead on statutory mechanical compliance programmes such as gas servicing, water hygiene, passenger lifts, Stairlifts and hoist equipment and fire protection systems while providing expert guidance on planned maintenance and refurbishment projects.You’ll work closely with internal colleagues and external partners to ensure all systems are safe, efficient, and fully compliant with current regulations and best practices.If you have experience in mechanical compliance, building services, and project management in a housing environment, we’d love to hear from you.&nbsp;Key Responsibilities:&nbsp;<ul> <li>Manage and deliver statutory mechanical compliance programmes, including water hygiene (Legionella control), gas servicing, passenger lifts, sprinkler systems, dry risers, ventilation systems, and other fire protection systems across the housing portfolio.</li> <li>Provide expert technical input on planned maintenance, refurbishment, and asset improvement projects, ensuring design and installation of mechanical systems meet required standards and legislation.</li> <li>Collaborate with internal teams (Asset Management, Compliance, Repairs, Capital Projects) and external contractors, consultants, and regulatory bodies to ensure safe, efficient, and compliant mechanical service delivery.</li> <li>Monitor contractor performance, carry out inspection and servicing reports, and ensure that any identified remedial actions are followed up and completed within agreed timeframes.</li> <li>Maintain up-to-date knowledge of relevant legislation and industry best practice, including Gas Safety Regulations, LOLER, Building Regulations, and British Standards.</li> <li>Promote and support the adoption of energy-efficient and sustainable mechanical engineering solutions, including low-carbon heating technologies and system optimisation.</li> <li>Apply sound project management skills to manage multiple compliance and improvement workstreams simultaneously, ensuring delivery to time, cost, and quality standards.</li></ul>What We’re Looking For:&nbsp;<ul> <li>Ability to communicate complex mechanical and building services concepts clearly and effectively to a wide range of audiences, including colleagues, senior managers, external contractors, and residents. This includes writing clear technical reports, preparing specifications, providing practical advice, and presenting recommendations in a way that is accessible to both technical and non-technical stakeholders.</li> <li>A recognised qualification in Mechanical Engineering or Building Services Engineering at a minimum of Level 3 (such as an NVQ Level 3, HNC, HND, or equivalent). Ideally, candidates will also hold or be working toward professional membership with a relevant engineering institution (e.g., CIBSE, IMechE). You should also have demonstrable hands-on experience managing mechanical systems in a housing, facilities management, compliance, or public sector building services environment.</li> <li>A thorough and up-to-date understanding of building safety legislation, including the Construction (Design and Management) Regulations (CDM), Gas Safety (Installation and Use) Regulations, Water Supply (Water Fittings) Regulations, and the Building Safety Act. You should also have a strong grasp of your role in ensuring health and safety compliance, particularly within a local authority or large landlord setting.</li> <li>Proven ability to plan and prioritise work effectively across multiple projects or compliance areas, balancing technical oversight with operational demands. You should be highly organised, capable of interpreting data and technical documentation, and confident in identifying practical solutions to engineering challenges. Strong interpersonal and teamworking skills are essential, as you’ll be working closely with colleagues across various disciplines, as well as external partners and contractors.</li></ul>Join us and play a crucial role in ensuring the safety, efficiency, and compliance of Thurrock’s housing stock.&nbsp;The applicant must also be flexible in their approach to the delivery of the service and must be prepared to support collaborative working with other local authorities, in the delivery of a modern licensing service. Some working out of normal office hours may be requiredA Basic DBS check will be required.If you have any queries regarding the post or interview dates, please contact Chaudhry Ashraf, Technical Services Delivery Manager via 01375 652652 or by emailing&nbsp;<a href="mailto:CASHRAF@thurrock.gov.uk" target="_blank">CASHRAF@thurrock.gov.uk</a>&nbsp; Advert Closing Date <ul> <li>Redeployment Only:&nbsp;10th July 2025</li> <li>Internal &amp; External:&nbsp;27th July 2025</li> </ul> Interview Date:&nbsp;To Be Confirmed &nbsp; To view the Job Profile and Person Specification please follow the link below:&nbsp; &nbsp;<a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/EdtCt3_xeclJsjt56h9dYFsBToqgE6ruUf3N-47oAt3udw?e=3Qn8Oh" target="_blank">Download Job Profile (PDF Document)</a> &nbsp; Application Requirements&nbsp; If the Job Profile and Person Specification list any qualifications as essential, please upload copies of those relevant qualifications to your application. &nbsp; About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





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Thurrock Council

Mechanical Engineer or Building Services Engineer

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Grade 6- £38,058- £41,442pa 12 Month Secondment Opportunity. An opportunity has become available to work with the Temporary Accommodation Team, within the Private Sector Leased (PSL) scheme. &nbsp;You will need excellent customer service, negotiation and partnership skills in the recovery of PSL tenant repair recharges. &nbsp;This role offers a blended working style, working from home, field working and office. &nbsp;Collaborating with the Repairs, Income management and PSL management teams to ensure evidence based recharges are applied to customers when applying recharges.&nbsp; To be responsible for the recovery of PSL tenant recharges acting as the main front-line link between tenants, the Council and its partners in recovering debt and directing tenants to relevant agencies to prevent and manage debt. &nbsp;Responsible for all aspects of raising awareness of tenant recharges across a variety of platforms. To monitor current recharge arrears and decide what action to take to progress each case depending on individual circumstances, ensuring a careful balance between the tenants’ needs and the best interests of the Council. To conduct interviews and home visits in the recovery of arrears, promote payment plans and payment methods, track progression of payments and provide accurate data and reporting to the Homeless Accommodation Manager. &nbsp;&nbsp; Please viewJob Profilehere&nbsp; For an informal discussion about the post, please contact <a href="mailto:Karen.Reed@havering.gov.uk" target="_blank">Karen.Reed@havering.gov.uk</a> The closing date for the receipt of applications is 16th July 2025 however interest in this job may be high and we therefore reserve the right to close the vacancy early. You will be notified if your application has been successful. &nbsp;Interview date to be confirmed.&nbsp; Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770. Additional Information We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering. The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

21 Housing Jobs in Dartford, UK