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We are recruiting a Community Housing Team Manager at Caerphilly County Borough Council. Working hours: 37 Contract Type: Permanent, Full Time Location: Penallta House / Home working / Working hours can be split between home and office depending on specific task requirements.Team: Housing Services This position offers an excellent opportunity to become part of our team and provide support across the organization. We pay an attractive salary of £42,839 - £46,142 and offer access to training and development opportunities. This is an exciting opportunity to support the Community Housing Operations Manager in the development and delivery of a high-quality customer focused, innovative Community Housing Service. You will be responsible for ensuring an effective and responsive customer-focused service by resolving queries and complaints, providing accurate and timely advice, information, consent and support to facilitate the best possible outcome for the customer.The successful candidate will lead, motivate and develop a Community Housing Team, having regard to good practice, statutory requirements and in accordance with service and corporate objectives.For the role, we ask that you have: <ul><li>A Level 5 Housing qualification on the Credit and Qualifications Framework for Wales. For example, HND in Housing.</li><li>The ability to manage services with empathy, tact and diplomacy, and deliver exceptional customer service.</li><li>Extensive experience of working in frontline social housing management.</li></ul>-We have excellent benefits including the Local Government Pension Scheme, agile working patterns and staff discount schemes. To view the Job Description and Person Specification please select the relevant attachment from the attachments list After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Elizabeth Willington on 01443 873519 or email <a href="mailto:willie11@caerphilly.gov.uk" target="_blank">willie11@caerphilly.gov.uk</a> / Fiona Wilkins on 01443 811407 or email <a href="mailto:wilkife@caerphilly.gov.uk" target="_blank">wilkife@caerphilly.gov.uk</a>. Applications may be submitted in Welsh. Any application submitted in Welsh will not be treated less favourably than an application submitted in English.We are legally required to ask you to provide evidence of your right to work in the UK. Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006.If you have any difficulty applying online, please contact <a href="mailto:webrecruitment@caerphilly.gov.uk" target="_blank">webrecruitment@caerphilly.gov.uk</a> for further information.This role requires a basic check with the Disclosure and Barring Service.





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Caerphilly County Borough Council

Community Housing Team Manager

We are recruiting a Sheltered Housing Officer at Caerphilly County Borough Council. Working hours: 37 Contract Type: 2 x Full Time, Permanent Location: Various Locations within the BoroughTeam: Public Sector Housing This position offers an excellent opportunity to become part of our team and provide support across the organization. We pay an attractive salary of £28,598 - £31,022 and offer access to training and development opportunities. An excellent opportunity has arisen to join Caerphilly Homes within the Older Persons Housing Team!We are seeking a dedicated and professional individual to deliver housing-related support across 32 sheltered housing schemes.The successful candidate will demonstrate strong communication skills, a proactive work ethic, and the ability to work both independently and collaboratively.Key responsibilities include providing housing related support, promoting health and wellbeing, social inclusion, and safety, while enabling Contract Holders to maintain independence.The role also involves effective on-site scheme management and responding to emergency calls as required.For the role, we ask that you have: <ul><li>A National Warden’s Certificate / National Certificate in Supported Housing, or Relevant Level 2 qualification on the Credit and Qualifications Framework for Wales. For example, in Housing, Care or Support.</li><li>Proven experience in working with older people in a related field.</li><li>Full UK Category B (Cars) driving licence and the use of a motor vehicle insured for business / work purposes to travel throughout the borough to respond to any issues in a sheltered housing scheme.</li></ul>-We have excellent benefits including the Local Government Pension Scheme, agile working patterns and staff discount schemes. To view the Job Description and Person Specification please select the relevant attachment from the attachments list After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Deborah Johnston on 07919627520 or email <a href="mailto:johnsdj@caerphilly.gov.uk" target="_blank">johnsdj@caerphilly.gov.uk</a> / Joanne Winston on 01443 811426 or email <a href="mailto:winstje@caerphilly.gov.uk" target="_blank">winstje@caerphilly.gov.uk</a>. Applications may be submitted in Welsh. Any application submitted in Welsh will not be treated less favourably than an application submitted in English.We are legally required to ask you to provide evidence of your right to work in the UK. Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006.If you have any difficulty applying online, please contact <a href="mailto:webrecruitment@caerphilly.gov.uk" target="_blank">webrecruitment@caerphilly.gov.uk</a> for further information.This post is exempt from the Rehabilitation of Offenders Act (1974) and a comprehensive screening process will be undertaken on all successful applicants. This will include an enhanced check with the Disclosure and Barring Service.





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Sheltered Housing Officer

We are recruiting a Housing Advice Officer at Caerphilly County Borough Council. Working hours: 37 Contract Type: Full Time, Fixed Term until August 2027 Location: Penallta House / Home working / Working hours can be split between home and office depending on specific task requirements.Team: Housing Solutions - Housing Advice Centre This position offers an excellent opportunity to become part of our team and provide support across the organization. We pay an attractive salary of £31,537 - £34,434 and offer access to training and development opportunities. We are looking to appoint a Housing Advice Officer to join our team.We are looking for someone who has excellent housing knowledge, excellent customer skills and is a team player. The ideal candidate will be resilient and have experience working in a busy environment. The ability to prioritise workload is key to this role.The post holder will be responsible for preventing homelessness and discharging the Council’s statutory duties towards homeless persons. The role ensures delivery of an accessible and comprehensive housing advice service to the general public. Working within the team, assisting the Senior Housing Advice Manager in the delivery of these services.For the role, we ask that you have: <ul><li>A relevant Level 4 qualification on the Credit and Qualifications Framework for Wales. For example, HNC in Housing.</li><li>Excellent written communication skills, including the ability to write letters and prepare case reports/interview notes.</li><li>Proven experience in social housing.</li></ul>We have excellent benefits including the Local Government Pension Scheme, agile working patterns and staff discount schemes. To view the Job Description and Person Specification please select the relevant attachment from the attachments list After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Sadie O'Connor on 01443 873552 or email <a href="mailto:oconns@caerphilly.gov.uk" target="_blank">oconns@caerphilly.gov.uk</a>. Applications may be submitted in Welsh. Any application submitted in Welsh will not be treated less favourably than an application submitted in English.We are legally required to ask you to provide evidence of your right to work in the UK. Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006.If you have any difficulty applying online, please contact <a href="mailto:webrecruitment@caerphilly.gov.uk" target="_blank">webrecruitment@caerphilly.gov.uk</a> for further information.





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3 Housing Jobs in Caerphilly County Borough