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Join Our Team as a Deputy Manager – Short Breaks &amp; Supported Living Services Location: Medway Council – Adult Social Care – 36a Birling Avenue, Rainham, Kent Salary: R6 | Contract: Full-time | Closing Date: 07/11/2025Are you a passionate and experienced leader ready to make a real difference in the lives of adults with learning disabilities and autism?We’re looking for a dynamic, forward-thinking Deputy Manager within our well-established Short Breaks &amp; Supported Living Services. This is a fantastic opportunity to join a growing, innovative team within Medway Council’s in-house Provider Services.What You’ll Do:<ul><li>Lead and inspire a dedicated team delivering high-quality care and support.</li><li>Work collaboratively with social care professionals and external partners.</li><li>Drive continuous improvement and innovation across services.</li><li>Ensure compliance with CQC standards and quality assurance frameworks.</li><li>Deputise for the Registered Manager when required.</li></ul>What We’re Looking For:<ul><li>Demonstrable experience in adult social care, particularly within services supporting people with learning disabilities and autism.</li><li>A minimum of Level 3 Diploma in Leadership for Health &amp; Social Care or Level 3 Diploma in Supervisory/Management (or equivalent)</li><li>Knowledge of regulatory requirements and a commitment to best practice.</li><li>A proactive, can-do attitude with the ability to think on your feet.</li></ul>Why Join Us?<ul><li>Be part of a supportive, values-driven team that puts people first.</li><li>Play a key role in shaping services that improve lives and outcomes.</li><li>Enjoy opportunities for professional development and career progression.</li></ul>Want to know more? For an informal chat about the role or to learn more about our services, contact Angela Warner on 01634 337202.In return we will offer you: <ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li></ul>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.You can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.Our organisation:Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.Important Information-Applicants must be able to demonstrate all essential requirements as listed in the job profileEqual Opportunities Commitment StatementMedway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.





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Medway Council

This is Medway

Deputy Manager

<h4>Senior Leaseholder and Customer Relations Officer</h4>Location: Castle Point Council Offices, Kiln RoadSalary: £42,839 - £47,181 per annum (Grade 8 SCP 32 - 36)Working Hours: 37 hours per week Contract Duration: Permanent Number of Positions: OneDBS Check: EnhancedCastlepoint Borough CouncilCastle Point, EssexSenior Leasehold and Customer Relations OfficerFull Time – 37 hours Grade 8 – SCP Range 32-36£42,839 - £47,181Closing Date: 6th November 2025Castle Point Borough Council is seeking to appoint a dedicated and compassionate Senior Leasehold and Customer Relations Officer, to deliver a resident focussed, data led, performance driven service. We’d like to hear from you if you are passionate empowering residents and shaping housing services that truly reflect their needs.As our Senior Leasehold and Customer Relations Officer, you’ll manage a dedicated team focussed on resident engagement, customer relations and complaints resolution – ensuring our services are transparent, accountable and responsive.Key Responsibilities<ul><li>Lead and develop a team of Customer Relations and Engagement Officers</li><li>Champion resident involvement through Tenant &amp; Resident Associations and community initiatives</li><li>Oversee complex complaints and casework, ensuring timely and effective resolution</li><li>Drive service improvements using resident feedback and Tenant Satisfaction Measures (TSM)</li><li>Ensure compliance with housing regulations and the Regulator of Social Housing Consumer Standards.</li><li>Represent the Council at internal and external meetings</li></ul>About YouWe are looking for someone who has:<ul><li>Strong leadership skills</li><li>Brings experience in social housing, complaints handling and resident engagement</li><li>Understands housing regulations, TSMs and local government operations</li><li>Is confident in influencing stakeholders and driving change</li><li>Full driving licence and access to transport with business insurance</li></ul>Not only is this a great role for the right candidate but you also get some great benefits including:<ul><li>27 days Annual leave</li><li>FREE Gym membership</li><li>Membership of the Local Government pension scheme</li><li>Eye test vouchers</li><li>Professional learning development opportunities</li><li>Staff discounts</li><li>Employee Assistance Programme</li></ul>For an informal discussion regarding this role, please contact Mick Lerpiniere (Interim Head of Housing Management) at <a href="mailto:MLerpiniere@castlepoint.gov.uk" target="_blank">MLerpiniere@castlepoint.gov.uk</a>The successful applicant will be subject to an Enhanced Disclosure &amp; Barring Service (DBS) check.The Council is committed to the safeguarding of children and vulnerable adults, and we expect all our employees to share this commitment.Our values: Trust, Respect, Improving and Learning, and Customer FocusCastle Point Borough Council is an Equal Opportunities Employer. <h4>Related Documents</h4><ul><li><a href="view/jobs/docs/Jobs/PRIVACY NOTICE FOR EMPLOYEES 2025.pdf">PRIVACY NOTICE FOR EMPLOYEES 2025.pdf</a> (238kb)</li><li><a href="view/jobs/docs/0000\600/649/Senior Leaseholder and Customer Relations Officer .pdf">Senior Leaseholder and Customer Relations Officer .pdf</a> (174kb)</li></ul>





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Castle Point Borough Council

Senior Leaseholder and Customer Relations Officer

<h4>Neighbourhood Management Officer</h4>Location: Castle Point Council Offices, Kiln RoadSalary: £38,220 - £41,771 per annum (Grade 7 - SCP 27 - 31)Working Hours: 37 hours per week Contract Type: PermanentNumber of Positions: OneDBS Check:EnhancedCastle Point Borough CouncilCastle Point, EssexNeighbourhood Management OfficerFull Time – 37 hours Grade 7 – SCP Range 27-31£38,220 - £41,771Closing Date: 6th November 2025Castle Point Borough Council is seeking to appoint a dedicated and compassionate Neighbourhood Management Officer, to deliver a resident focussed, data led, performance driven service. We’d like to hear from you if are passionate about creating safe, vibrant neighbourhoods where residents can thrive. You will contribute to ensuring the delivery of a customer focused, effective and value for money service, reflecting the highest standards of service excellence. If you thrive on building strong relationships with residents, ensuring tenancies are sustainable, and helping to shape communities, we encourage you to apply for this role.Key Responsibilities<ul><li>Managing a patch of tenancies, leases and licences, including sheltered housing</li><li>Conducting tenancy audits and neighbourhood inspections</li><li>Supporting vulnerable residents and linking them to vital services</li><li>Tackling anti-social behaviour and safeguarding concerns</li><li>Leading on tenancy changes, complaints and legal proceedings</li><li>Collaborating with internal teams and external partners to deliver high-quality housing services</li></ul>About YouWe are looking for someone who:<ul><li>Experienced in housing or customer service</li><li>Skilled in communication, problem solving and partnership working</li><li>Has knowledge about housing legislation, welfare benefits and safeguarding</li><li>Has IT skills and is confident using Microsoft Office</li><li>Committed to equality, diversity and excellent customer care</li><li>Has experience in sheltered housing or similar environments</li><li>Has a flexible attitude to being called upon to work in an emergency or unusual circumstances</li><li>Holds a valid driving licence and has access to transport with business insurance</li></ul>Not only is this a great role for the right candidate but you also get some great benefits including:<ul><li>27 days Annual leave</li><li>FREE Gym membership</li><li>Membership of the Local Government pension scheme</li><li>Eye test vouchers</li><li>Professional learning development opportunities</li><li>Staff discounts</li><li>Employee Assistance Programme</li></ul>For an informal discussion regarding this role, please contact Mick Lerpiniere (Interim Head of Housing Management) at <a href="mailto:MLerpiniere@castlepoint.gov.uk" target="_blank">MLerpiniere@castlepoint.gov.uk</a>The successful applicant will be subject to an Enhanced Disclosure &amp; Barring Service (DBS) check.The Council is committed to the safeguarding of children and vulnerable adults, and we expect all our employees to share this commitment.Our values: Trust, Respect, Improving and Learning, and Customer FocusCastle Point Borough Council is an Equal Opportunities Employer. <h4>Related Documents</h4><ul><li><a href="view/jobs/docs/Jobs/PRIVACY NOTICE FOR EMPLOYEES 2025.pdf">PRIVACY NOTICE FOR EMPLOYEES 2025.pdf</a> (238kb)</li><li><a href="view/jobs/docs/0000\600/651/Neighbourhood Management Officer JD.pdf">Neighbourhood Management Officer JD.pdf</a> (175kb)</li></ul>





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Neighbourhood Management Officer

<h4>Housing Engagement Officer</h4>Location: Castle Point Council Offices, Kiln RoadSalary: £33,699 - £37,280 per annum (Grade 6 - SCP 22 - 26)Working Hours: 37 hours per week Contract Type: PermanentNumber of Positions: TwoDBS Check:EnhancedCastle Point Borough CouncilCastle Point, EssexHousing Engagement OfficerFull Time – 37 hours Grade 6 – SCP Range 22-26£33,699 - £37,280Closing date: 6th November 2025Castle Point Borough Council is seeking to appoint two dedicated and compassionate Housing Engagement Officers, to deliver a resident focussed, data led, performance driven service. We’d like to hear from you if you are passionate empowering residents and shaping housing services that truly reflect their needs.As Housing Engagement Officer, you’ll be at the heart of our resident engagement strategy—organising events, facilitating groups, and building strong relationships with stakeholders. You’ll help develop Tenant &amp; Resident Associations (TRAs), resident forums, coordinate surveys, and ensure our services meet the Regulator for Social Housing’s Consumer Standards, especially around Transparency, Influence and Accountability.Key Responsibilities<ul><li>Deliver inclusive and effective resident engagement services</li><li>Promote and support TRAs and other stakeholder groups</li><li>Organise and attend meetings and events, taking minutes and following up actions</li><li>Use social media, newsletters, and other channels to promote engagement opportunities</li><li>Represent the Council at internal and external meetings</li></ul>About YouWe are looking for someone who has:<ul><li>Excellent communication and facilitation skills</li><li>Strong organisational and administrative abilities</li><li>Proven experience in resident engagement or tenant participation</li><li>Knowledge of housing regulation and consumer standards</li><li>IT literacy including Microsoft Office tools</li><li>A respectful, empathetic approach and commitment to equality and diversity</li><li>A valid driving licence and access to transport with business insurance</li></ul>Not only is this a great role for the right candidate but you also get some great benefits including:<ul><li>27 days Annual leave</li><li>FREE Gym membership</li><li>Membership of the Local Government pension scheme</li><li>Eye test vouchers</li><li>Professional learning development opportunities</li><li>Staff discounts</li><li>Employee Assistance Programme</li></ul>For an informal discussion regarding this role, please contact Mick Lerpiniere (Interim Head of Housing Management) at <a href="mailto:MLerpiniere@castlepoint.gov.uk" target="_blank">MLerpiniere@castlepoint.gov.uk</a>The successful applicant will be subject to an Enhanced Disclosure &amp; Barring Service (DBS) check.The Council is committed to the safeguarding of children and vulnerable adults, and we expect all our employees to share this commitment.Our values: Trust, Respect, Improving and Learning, and Customer FocusCastle Point Borough Council is an Equal Opportunities Employer. <h4>Related Documents</h4><ul><li><a href="view/jobs/docs/Jobs/PRIVACY NOTICE FOR EMPLOYEES 2025.pdf">PRIVACY NOTICE FOR EMPLOYEES 2025.pdf</a> (238kb)</li><li><a href="view/jobs/docs/0000\600/650/Housing Engagement Officer .pdf">Housing Engagement Officer .pdf</a> (169kb)</li></ul>





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Housing Engagement Officer

<h4>Housing Customer Relations Officer</h4>Location: Castle Point Council Offices, Kiln RoadSalary: £33,699 - £37,280 per annum (Grade 6 - SCP 22 - 26)Working Hours: 37 hours per week Contract Type: Permanent Number of Positions: OneDBS Check:EnhancedCastle Point Borough Council - Castle Point, EssexHousing Customer Relations OfficerFull Time – 37 hours Grade 6 – SCP Range 22-26£33,699 - £37,280Closing date: Thursday 6th November 2025Castle Point Borough Council is seeking to appoint a dedicated and compassionate Housing Customer Relations Officer, to deliver a resident focussed, data led, performance driven service. We’d like to hear from you if you are passionate about delivering exceptional customer service and driving continuous improvement in housing services. You will thrive in a dynamic environment where you skills in complaint resolution and stakeholder engagement make a real difference.As our Housing Customer Relations Officer, you’ll lead the complaints and customer relations function within Housing Management Services. You’ll ensure statutory compliance, high-quality service delivery, and use feedback to shape future housing policies and services. You’ll be the key contact for residents, Members, MPs, and external stakeholders, managing complex complaints, Ombudsman enquiries, FOIs, and subject access requests. Your insights will help us improve tenant satisfaction and build sustainable, effective services.Key Responsibilities• Lead and coordinate complaints and casework across housing services• Ensure timely, accurate responses that meet regulatory standards• Liaise with the Housing Ombudsman and produce performance reports• Analyse feedback and implement service improvements• Provide expert advice on complaint resolution and regulatory compliance• Represent the Council at internal and external meetingsAbout YouWe are looking for someone who has:• Strong understanding of complaints handling and customer service• Experience in social housing or local authority settings• Knowledge of housing regulations, TSMs, and statutory procedures• Excellent IT skills (Microsoft Office, Outlook, Excel, PowerPoint)• Ability to influence, negotiate, and manage change• Full driving licence and access to transport with business insuranceNot only is this a great role for the right candidate but you also get some great benefits including:<ul><li>27 days Annual leave</li><li>FREE Gym membership</li><li>Membership of the Local Government pension scheme</li><li>Eye test vouchers</li><li>Professional learning development opportunities</li><li>Staff discounts</li><li>Employee Assistance Programme</li></ul>For an informal discussion regarding this role, please contact Mick Lerpiniere (Interim Head of Housing Management) at <a href="mailto:MLerpiniere@castlepoint.gov.uk" target="_blank">MLerpiniere@castlepoint.gov.uk</a>The successful applicant will be subject to an Enhanced Disclosure &amp; Barring Service (DBS) check.The Council is committed to the safeguarding of children and vulnerable adults, and we expect all our employees to share this commitment.Our values: Trust, Respect, Improving and Learning, and Customer FocusCastle Point Borough Council is an Equal Opportunities Employer. <h4>Related Documents</h4><ul><li><a href="view/jobs/docs/Jobs/PRIVACY NOTICE FOR EMPLOYEES 2025.pdf">PRIVACY NOTICE FOR EMPLOYEES 2025.pdf</a> (238kb)</li><li><a href="view/jobs/docs/0000\600/648/Housing Customer Relations Officer.pdf">Housing Customer Relations Officer.pdf</a> (166kb)</li></ul>





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Housing Customer Relations Officer

Are you passionate about making a real difference in people's lives during times of transition and need, this new initiative aimed at transforming the way temporary accommodation is delivered and managed is for you!Medway Council have been acquiring its own temporary accommodation portfolio since 2024 to meet its statutory obligations on Part 7 of the Housing Act 1996 (as amended), as part of our investment and commitment to our One Medway Plan, where we believe everyone should have access to good quality and affordable housing. The use of temporary accommodation has significantly increased over the last few years, with a heavy reliance on nightly paid private sector accommodation where quality, location and access to local amenities can be challenging along with the ever-increasing costs.This is a unique opportunity to help build a service from the ground up, working collaboratively across the Councils Strategic Housing Service and with its partners, to improve outcomes for households in temporary housing. If you're motivated by social impact, thrive in dynamic environments, and want to be part of a team that values innovation, compassion, and accountability — we want to hear from you.We are looking to recruit a brand-new team to focus solely on our new temporary accommodation portfolio, if you feel you have the skills, passion, commitment, empathy and professionalism to help transform lives check out the roles available.If you would like to have an informal discussion with the recruiting manager, please call Dan Hill on 01634 334394.Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. Housing services are seeking an Internal Temporary Accommodation Senior to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





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Internal Temporary Accommodation Senior 

We’re seeking a Highway Inspector working as a front-line officer across Medway to take positive action regarding infringements on the highway and carrying out inspections of Medway’s highway network and highway assets.As a Highway Inspector, you will be working within the Highway Operations Team, conducting and monitoring the network condition, identifying any defects and taking appropriate action in rectifying defects, to meet our statutory duty under the Highways Act 1980.The postholder will be required to have an awareness of Highway legislation and relevant Codes of Practice relating to Highway Maintenance and Design and an understanding of Construction, Design, Management (CDM) Regulations.An understanding of the challenges to deliver maintenance activities that reduce our carbon footprint and make a positive contribution to our Climate Change commitments would be beneficial.Whilst the post holder will not be required to line manage others, you may be required to direct, coordinate or train other employees and you will be required to liaise with all stakeholders both internal and external to the organisation. The postholder will be expected to form part of the Highways Out of Hours Service, dealing with incidents that may arise after office hours and over the weekend. This will be on a rota basis alongside other Duty Engineers, of which renumeration is paid.If you would like to have an informal discussion with the recruiting manager please call Matthew Francis on 01634 331461Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. The salary you will be offered will be at level A. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. Highways are seeking a Highways Inspector to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





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Highway Inspector (Highway Operations) 

Are you passionate about making a real difference in people's lives during times of transition and need, this new initiative aimed at transforming the way temporary accommodation is delivered and managed is for you!Medway Council have been acquiring its own temporary accommodation portfolio since 2024 to meet its statutory obligations on Part 7 of the Housing Act 1996 (as amended), as part of our investment and commitment to our One Medway Plan, where we believe everyone should have access to good quality and affordable housing. The use of temporary accommodation has significantly increased over the last few years, with a heavy reliance on nightly paid private sector accommodation where quality, location and access to local amenities can be challenging along with the ever-increasing costs.This is a unique opportunity to help build a service from the ground up, working collaboratively across the Councils Strategic Housing Service and with its partners, to improve outcomes for households in temporary housing. If you're motivated by social impact, thrive in dynamic environments, and want to be part of a team that values innovation, compassion, and accountability — we want to hear from you.We are looking to recruit a brand-new team to focus solely on our new temporary accommodation portfolio, if you feel you have the skills, passion, commitment, empathy and professionalism to help transform lives check out the roles available.If you would like to have an informal discussion with the recruiting manager, please call Dan Hill on 01634 334394.Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. Housing services are seeking a Rehousing Accommodation Assistant to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





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Rehousing Accommodation Assistant 

Are you passionate about making a real difference in people's lives during times of transition and need, this new initiative aimed at transforming the way temporary accommodation is delivered and managed is for you!Medway Council have been acquiring its own temporary accommodation portfolio since 2024 to meet its statutory obligations on Part 7 of the Housing Act 1996 (as amended), as part of our investment and commitment to our One Medway Plan, where we believe everyone should have access to good quality and affordable housing. The use of temporary accommodation has significantly increased over the last few years, with a heavy reliance on nightly paid private sector accommodation where quality, location and access to local amenities can be challenging along with the ever-increasing costs.This is a unique opportunity to help build a service from the ground up, working collaboratively across the Councils Strategic Housing Service and with its partners, to improve outcomes for households in temporary housing. If you're motivated by social impact, thrive in dynamic environments, and want to be part of a team that values innovation, compassion, and accountability — we want to hear from you.We are looking to recruit a brand-new team to focus solely on our new temporary accommodation portfolio, if you feel you have the skills, passion, commitment, empathy and professionalism to help transform lives check out the roles available.If you would like to have an informal discussion with the recruiting manager, please call Dan Hill on 01634 334394.Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. Housing services are seeking an Temporary Accommodation Management &amp; Support Officer to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





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Temporary Accommodation Management and Support Officer

A Medway Council Apprenticeship will give you the opportunity to earn a salary and gain a qualification whilst gathering invaluable workplace skills and experience.An opportunity has arisen for a motivated and enthusiastic HR Support Apprentice to join the Employee Relations team within the HR Service. This is a great chance to gain the Business Administrator Advanced Apprenticeship Level 3 whilst working for the Employee Relations team.As part of this role you can expect to undertake the following tasks:<ul><li>Data inputting</li><li>Updating of systems</li><li>Email inbox monitoring</li><li>Maintenance of database </li><li>Room bookings</li><li>Responding to simple queries via telephone or email</li></ul>The Business Administrator Apprenticeship is a two year programme incorporating real work experience and learning, to gain the knowledge and development of skills and behaviours to successfully complete the programme. This apprenticeship involves approximately 18 months on the job development, followed by an end point assessment consisting of a knowledge test, a presentation on the project completed; and a discussion on the portfolio of learning and development produced during the apprenticeship. A grading of either Pass or Distinction is achievable.Ideally you will have good communication and interpersonal skills, combined with competent IT skills, accurate data entry along with a good attention to detail. However we are happy to support you to reach those goals if you are highly motivated and have the desire to learn and succeed.If this sounds like the role for you, then we would encourage you to apply today.Applicants must be able to demonstrate all essential requirements as listed in the job profile. As an Apprentice with Medway Council, you will be a valued member of our Apprenticeship Academy. We will encourage and support you to realise your potential. You will have the opportunity to learn from colleagues who are experts in their field and gain insights that can only come from real world experienceWe will support you every step of the way for you to succeed in your apprenticeship and help you to become the best version of yourself.An openness to review and reflect on your performance and progress is important as well as the willingness to accept feedback that will help you to develop and grow in this role.Medway Council’s Apprenticeship Academy extends to all our Apprentices a guarantee that their apprenticeship qualifications will be regularly monitored and quality assured with the respective training providers. In return we offer you: <ul><li>23 days paid annual leave</li><li>Generous local government pension </li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Free NUS Apprentice Extra Card- student discounts at 100’s of retailers</li><li>Student rates for Medway Council Leisure Centres</li><li>Student rates for Medway Council Libraries plus free e-books</li><li>Discounted Arriva bus travel</li></ul>Important InformationIf you would like to have an informal discussion with the recruiting manager call James Hood on 01634 334499.Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





<ul></ul>

HR Support Service Apprentice

Job Description Licensing Breach Officer Salary: £29,253 - £32,736 per annum Grade: C Contract Type: 12 Months Fixed Term Contract Hours: 37 hours per week&nbsp; DBS Check: Standard Closing Date: 09/11/2025 Interview Date: TBC About the department&nbsp; The Selective Licensing Team sits in the Private Housing Service within Community Protection &amp; Enforcement Services at Thurrock Council. Our goal is to ensure that private rented housing across the borough is safe, well-managed, and compliant with legal standards. We work closely with landlords, tenants, and partner agencies to improve housing conditions and protect residents. As a Licensing Breach Officer, you will play a key role in delivering our licensing schemes and supporting our commitment to raising housing standards. About the Role Key Responsibilities: <ul> <li>Monitor compliance with property licence conditions through audits, inspections, and document reviews.</li> <li>Investigate breaches such as overcrowding, substandard property conditions, and poor management practices.</li> <li>Issue formal notices and assist in preparing enforcement actions.</li> <li>Maintain accurate records and contribute to performance monitoring.</li> <li>Support engagement initiatives including landlord forums and awareness sessions.</li> </ul> What We’re Looking For <ul> <li>Knowledge of property licensing and housing enforcement.</li> <li>Experience in regulatory compliance, inspections, or case management.</li> <li>Strong analytical skills to assess evidence and follow due process.</li> <li>Educated to A-level standard or equivalent.</li> <li>Excellent interpersonal and IT skills.</li> </ul> Benefits of Working with Us <ul> <li>Generous annual leave entitlement</li> <li>Local Government Pension Scheme</li> <li>Flexible and hybrid working opportunities (where applicable)</li> <li>Ongoing training and professional development</li> <li>Employee assistance programme and wellbeing support</li> <li>Staff discounts and local offers</li> <li>A supportive and inclusive working environment</li> </ul> Additional Information For informal enquiries, please contact: Dulal Ahmed – PRS Regulation Manager 📧 <a href="mailto:dahmed@thurrock.gov.uk" target="_blank">dahmed@thurrock.gov.uk</a> &nbsp; To view the Job Profile and Person Specification, please follow the link below:&nbsp; <a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/EVw1h7GMRMJPsNSq3Dr9s54BRhon505XSjra0BZOJ_6Fyg?e=F41cwm" target="_blank">Licensing_Breach_Officer_JD.pdf</a>&nbsp; About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





<ul></ul>

Thurrock Council

Licensing Breach Information Officer

Job Description Technical Licensing Officer – Licensing Team Salary: £33,531 – £38,052 per annum Number of openings - 5 Grade: D Contract Type: &nbsp;Permanent&nbsp; Hours: 37 hours per week Location: Thurrock Council About the Department The Selective Licensing Team sits in the Private Housing Service within Community Protection &amp; Enforcement Services at Thurrock Council. Our goal is to ensure that private rented housing across the borough is safe, well-managed, and compliant with legal standards. We work closely with landlords, tenants, and partner agencies to improve housing conditions and protect residents. As a Technical Licensing Officer, you will play a key role in delivering our licensing schemes and supporting our commitment to raising housing standards. About the Role We are seeking a proactive and detail-oriented Technical Licensing Officer to join our Licensing Team. You will be responsible for assessing and processing property licence applications, managing a caseload, and ensuring compliance with housing legislation. Key Responsibilities <ul> <li>Apply housing and licensing legislation, particularly the Housing Act 2004, to assess, process, and determine licence applications.</li> <li>Use digital systems and data tools to manage cases, maintain accurate records, and produce performance reports.</li> <li>Manage an active caseload, ensuring all tasks are completed within statutory and service deadlines.</li> <li>Communicate effectively with landlords, tenants, and partner agencies to resolve issues and promote compliance.</li> <li>Support the improvement of housing standards across Thurrock through advice, inspection, and enforcement activity where required.</li> </ul> What We’re Looking For <ul> <li>Experience in housing, environmental health, property licensing, or a related regulatory field.</li> <li>Confidence in working with legislation, data systems, and digital tools.</li> <li>Strong organisational skills with the ability to manage caseloads and meet deadlines.</li> <li>Excellent communication skills and the ability to build effective relationships with a range of stakeholders.</li> <li>A commitment to improving housing standards and supporting residents across Thurrock.</li> </ul> Additional Information <ul> <li>DBS Check: Standard</li> <li>Informal Enquiries: For an informal discussion about the role, please contact Dulal Ahmed, PRS Regulation Manager, at <a href="mailto:dahmed@thurrock.gov.uk" target="_blank">dahmed@thurrock.gov.uk</a></li> </ul> Benefits of Working with Us At Thurrock Council, we value our employees and offer a comprehensive benefits package, including: <ul> <li>Generous annual leave entitlement</li> <li>Local Government Pension Scheme</li> <li>Flexible and hybrid working opportunities (where applicable)</li> <li>Ongoing training and professional development</li> <li>Employee assistance programme and wellbeing support</li> <li>Staff discounts and local offers</li> <li>A supportive and inclusive working environment</li> </ul> Important Dates <ul> <li>Closing Date: 09/11/2025&nbsp;</li> <li>Interview Date: To be confirmed</li> </ul> &nbsp;To view the Job Profile and Person Specification, please follow the link below:&nbsp; <a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/EZ9yiM6dI-1AuuZBkZo0UlcB76At_E_vCcvUBjUCllxJ2w?e=UegMgl" target="_blank">&nbsp;Technical Licensing Officer JD</a> &nbsp;About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





<ul></ul>

Technical Licensing Officer

<h4>Housing Surveyor</h4>Team:Housing Technical ServicesLocation: Castle Point Council Offices, Kiln RoadSalary: Grade 8 - £42,839 -£47,181Working Hours: 37 hours per week Contract Type: PermanentNumber of Positions: OneDBS Check:BasicClosing Date: 12:00pm 2nd November 2025Location Castle Point,Kiln RoadJob title Housing SurveyorFull Time– 37 hoursGrade 8 - SCP 32 - 36 - £42,839 - £47,181 paCastle Point Borough Council are keen to appoint a Housing Surveyor to work in the Housing Services Directorate, to be a part of the team to deliver a resident focused, data led, performance driven service. Ensuring that the homes are maintained in accordance with agreed quality standards. You will contribute to ensuring the delivery of a customer focused, effective and value for money service, reflecting the highest standards of service excellence.Carrying out all building surveying related activities on a defined patch, working as part of a team to ensure that all properties are safe, warm, dry and comply with regulatory requirements and Castle Point Borough Council (CPBC) Policies and standards.*Please note that this role will be based in the council offices and will require regular travel to sites in the borough*Key Skills and abilities<ul><li>Supervising contractors and the co-ordinating of works</li><li>Undertaking surveys to diagnose cause and remedial action required</li><li>Preparing full technical reports and detailed specifications</li><li>Implementing robust quality control measures including post-inspections</li><li>Managing the diagnosis, specification, ordering, completion of works and all associated administration</li><li>Ensuring that targets are met, and works are completed to time and budget</li><li>Updating and engaging with residents in a timely, considerate and courteous manner</li><li>Ensuring that works are completed on time, within budget and to agreed quality standards.</li></ul>ExperiencePrevious practical experience working within the same or similar role is essentialApplicants must hold a valid UK Driving licence and have access to own vehicle with business insurance.Not only is this a great role for the right candidate but you also get some great benefits including:<ul><li>27 days Annual leave</li><li>FREE Gym membership</li></ul>For an informal discussion regarding this role, please contact Recruiting manager – <a href="mailto:cplongman@castlepoint.gov.uk" target="_blank">cplongman@castlepoint.gov.uk</a>The successful applicant will be subject to an Basic level Disclosure &amp; Barring Service (DBS) check.The Council is committed to the safeguarding of children and vulnerable adults, and we expect all our employees to share this commitment.Our values: Trust, Respect, Improving and Learning, and Customer FocusCastle Point Borough Council is an Equal Opportunities Employer. <h4>Related Documents</h4><ul><li><a href="view/jobs/docs/Jobs/PRIVACY NOTICE FOR EMPLOYEES 2025.pdf">PRIVACY NOTICE FOR EMPLOYEES 2025.pdf</a> (238kb)</li><li><a href="view/jobs/docs/0000\600/638/Consultation JD - Housing Surveyor.pdf">Consultation JD - Housing Surveyor.pdf</a> (176kb)</li></ul>





<ul></ul>

Housing Surveyor

<h4>Housing Business Support Officer</h4>Location: Castle Point Council Offices, Kiln RoadWorking Hours: 37 hours per week Number of Positions: OneLocation: Castle PointJob title: Business Support OfficerFull Time– 37hoursGrade 4 - £29,064 - £30,518 paClosing date: 2nd November 2025Castle Point Borough Council are keen to appoint a Business Support Officer to work in the Housing Services Directorate, to be a part of the team to deliver a resident focused, data led, performance driven service. Ensuring that the homes are maintained in accordance with agreed quality standards. You will contribute to ensuring the delivery of a customer focused, effective and value for money service, reflecting the highest standards of service excellence.*Please note that this role will be based in the council offices and will require regular travel to sites in the borough*Key Skills and abilities<ul><li>To coordinate and book in all required survey inspections with residents and housing surveyors.</li><li>To check housing surveyor inspections, raise works orders to contractors, keeping residents updated on all works within their homes.</li><li>To triage reports of damp and mould, recoding results and taking all appropriate action as set out in damp and mould policy and procedure.</li><li>To ensure our contractors are completing works and providing relevant certification within the timescales set out in the contract.</li><li>To assist the HTS Managers in ensuring all remedial works across all HTS service areas are raised, tracked and completed accordingly.</li><li>To assist the HTS team in maintaining budget provisions by ensuring all approved jobs up to the value of £1k are justified and completed to a good standard, and priced in line with the Contract.</li><li>To ensure that certification is stored electronically and for the required amount of time for each compliance area on the relevant IT systems.</li><li>To assist the HTS Managers with compiling relevant information for Key Performance Indicators.</li><li>To assist in ensuring key database IT systems are kept updated in regard to compliance areas. The current used system is Apex.</li></ul>ExperiencePrevious practical experience working within the same or similar role is essentialFor an informal discussion regarding this role, please contact Recruiting manager –<a href="mailto:vsydney-smith@castlepoint.gov.uk" target="_blank">vsydney-smith@castlepoint.gov.uk</a>The successful applicant will be subject to an Basic Disclosure &amp; Barring Service (DBS) check. The Council is committed to the safeguarding of children and vulnerable adults, and we expect all our employees to share this commitment.Our values: Trust, Respect, Improving and Learning, and Customer FocusCastle Point Borough Council is an Equal Opportunities Employer. <h4>Related Documents</h4><ul><li><a href="view/jobs/docs/Jobs/PRIVACY NOTICE FOR EMPLOYEES 2025.pdf">PRIVACY NOTICE FOR EMPLOYEES 2025.pdf</a> (238kb)</li><li><a href="view/jobs/docs/0000\600/637/Consultation JD - Business Support Officer.pdf">Consultation JD - Business Support Officer.pdf</a> (163kb)</li></ul>





<ul></ul>

Housing Business Support Officer

We are recruiting to the post of Self-Directed Support Co-ordinator. In this role you will work directly with and support those individuals that choose to receive their personal budget as a Direct Payment. Working across all disability groups, both children and adults, you will work with individual users and/or their families or representatives to harness community resources, assistive technology, support services and/or recruit and employ personal assistants, in order to achieve agreed social care outcomes. To provide continuous aftercare as and when required and carry out reviews of the direct payment to ensure social care outcomes are still being met and the direct payment is being managed appropriately.To be a champion of the benefits of self-directed support presenting these to potential individuals, professionals and community groupsIn return we will offer you: <ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li></ul>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.You can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.Our organisation:Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.Important Information-Applicants must be able to demonstrate all essential requirements as listed in the job profileEqual Opportunities Commitment StatementMedway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.





<ul></ul>

Self Directed Support Coordinator

An exciting opportunity has arisen for a Family Solutions Practitioner.Family Solutions work holistically with families with multiple and complex needs and children to enable them to see their strengths and build upon these to make positive changes to their lives. This will be achieved through the providing both practical and specialist advice to the family as well as acting as a lead co-ordinator for any additional support services. The Family Solutions Practitioner will undertake assessments with the family and formulate a plan of intervention with the support of relevant partner agencies which will give the child and their family every opportunity to address the identified difficulties with a positive outcome. The role will also include facilitating groups for children and their families.For an insight into what Family Solutions has to offer, please view this<a href="https://www.youtube.com/watch?v=Hk7j69Krc0c" target="_blank"> video</a><h4>About You:</h4><ul><li>You will hold a recognised Level 4 or equivalent qualification and have professional work background relevant to the job you are applying for such as early years/family support/youth work/health/education</li><li>Be passionate about changing outcomes for children and young people</li><li>Have good communication skills to engage children and young people and their families</li><li>Have the ability to maintain accurate and update records in line with GDPR and legislations effective case management. You will be respectful and able to build positive relationships in all aspects of the role</li><li>Have knowledge of safeguarding and relevant legislation</li><li>Experience of working in a multi agency environment</li><li>It is preferable that you hold a full driving licence and have access to a vehicle for work purposes.</li></ul><h4>In return we offer you:</h4><ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>MedPay – opportunity for pay progression</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li><li>The Government has introduced new ways of supporting parents with childcare costs. Further details are available here: - <a href="https://www.childcarechoices.gov.uk/" target="_blank">https://www.childcarechoices.gov.uk/</a></li></ul><h4>Career Progression Framework</h4>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.Family Solutions are seeking a Family Solutions Practitioner to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.For an informal conversation about this role, please contact Nikki Lloyd, Group Manager on 01634 338847 or 07736924078 or Michelle Williams on 01634 335633This post is subject to an enhanced children's DBS<h4>Our Organisation</h4>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in. <h4>Important Information</h4>Applicants must be able to demonstrate all essential requirements as listed in the job profile<h5>Equal Opportunities Commitment Statement</h5>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing dateIf you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.





<ul></ul>

Family Solutions Practitioner

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/9483/job_description_Senior_Land_Charges_Officer_2025.docx" target="_blank">job_description_Senior_Land_Charges_Officer_2025</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/9484/Senior_Land_Charges_Officer_ps.docx" target="_blank">Senior_Land_Charges_Officer_ps</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/9485/Join_us_at_Tonbridge___Malling_BC.pdf" target="_blank">Join_us_at_Tonbridge___Malling_BC</a></li>
</ul>

Please apply online. If this is not possible, please contact a member of the HR team by emailing <a href="mailto:personnel.services@tmbc.gov.uk" target="_blank">personnel.services@tmbc.gov.uk</a>



Are you detail-oriented, organised, and passionate about delivering excellent public service? We are looking for a Senior Land Charges Officer to join our Land Charges team and play a key role in maintaining the Land Charges Register and processing search applications. This is a fixed term contract covering a period of maternity leave for up to 12-months.&nbsp;
<h4>About the Role</h4>
As a Senior Land Charges Officer, you will:
<ul>
<li>Oversee and verify search applications, ensuring accuracy in details and payments.</li>
<li>Record local land charge search applications using our electronic TLC system.</li>
<li>Maintain and improve databases, ensuring accurate records for search completion.</li>
<li>Liaise with internal departments to ensure timely and accurate responses to search enquiries.</li>
<li>Final-check completed searches and update the Land Charges Register via HMLR and TLC/Agile systems.</li>
</ul>
<h4>Why Join Us?</h4>
We offer:
<ul>
<li>A supportive and collaborative team environment.</li>
<li>Opportunities for professional development and training.</li>
<li>Flexible working arrangements to support work-life balance.</li>
<li>A role where your attention to detail and problem-solving skills make a real impact.</li>
<li>The chance to contribute to a vital public service.</li>
</ul>
We offer flexible working arrangements, giving you the choice to work remotely, in our Kings Hill office, or in a hybrid pattern that combines both. While the majority of your duties can be carried out remotely, some office attendance will be required to support team collaboration and key meetings.
Discover what it’s like to work at Tonbridge and Malling Borough Council and explore the benefits we offer by clicking here:&nbsp;<a href="https://www.tmbc.gov.uk/council/working-us" target="_blank">Working for us – Tonbridge and Malling Borough&nbsp;Council&nbsp;</a>
Interested? For an informal discussion about the role, please contact our Head of Legal, Joy Ukadike (<a href="mailto:joy.ukadike@tmbc.gov.uk" target="_blank">joy.ukadike@tmbc.gov.uk</a>). (Direct candidates only, no agencies)

Tonbridge & Malling Borough Council

Senior Land Charges Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/9503/Policy_and_Performance_Officer__Candidate_Pack.pdf" target="_blank">Policy_and_Performance_Officer__Candidate_Pack</a></li>
</ul>

Please complete your application by using the apply button below
Do not send your CV – only fully completed application forms will be accepted



Dartford Borough Council are looking for a Policy and Performance Officer to work within the Community Development team.
The successful applicant will:
<ul>
<li>Advise the Council on relevant government legislation.</li>
<li>Research policy issues and where appropriate produce reports and briefing documents.</li>
<li>Support the development of a new approach to community development in the Borough, including the arts.</li>
<li>Support the development and implementation of the Council’s Corporate Plan.</li>
<li>Develop the Council’s approach to performance management.</li>
<li>Support the development of the Council’s approach to consultation and engagement.&nbsp;</li>
<li>Ensure that the Council is meeting its duties under equality legislation</li>
<li>Ensure that the Council is meeting its duties relating to safeguarding children and vulnerable adults.</li>
</ul>
Attendance at regular evening, Member level committee meetings is required
A candidate pack with full details about the role, including the job description, is available below.&nbsp;

Dartford Borough Council

Policy and Performance Officer

<h4>Compliance specialist (Electrical Gas and Lifts)</h4>Team :Housing Technical ServicesLocation: Castle Point Council Offices, Kiln RoadSalary: Grade 9 - £48,226- 52,413 per annumWorking Hours: 37 hours per week Contract Type: PermanentNumber of Positions: OneDBS Check:YesClosing Date: 12:00pm 02nd November 2025Council Offices, Kiln Road, Benfleet, Essex, SS7 1TFCompliance specialist (Electrical Gas and Lifts)Full Time– 37 hours per weekGrade 9 - £48,226- 52,413Castle Point Borough Council are seeking a motivated and capable Compliance Specialist to join our Housing Services Directorate. This is an exciting opportunity to be part of a team delivering a resident-focused, data-led, and performance-driven service, ensuring that every home we manage is safe, compliant, and maintained to the highest standards.Working within the Property Compliance Team, you will support the Council in managing statutory safety programmes Gas Electrics and Lifts helping to ensure that Castle Point Borough Council fully meets its landlord compliance duties and continues to improve safety outcomes for residents.Please note that this role will be based in the council offices and will require regular travel to sites in the borough, Driving Licence, suitable own transport with business insurance is required.Key Responsibilities:<ul><li>Support the delivery and monitoring of statutory compliance programmes for: Gas Electrics and Lifts</li><li>Ensure that all, inspection programmes, and remedial works are completed to a high standard and within required timescales.</li><li>Oversee the completion and quality assurance of al Gas, electrical and Lift works.</li><li>Maintain and validate compliance data, certification, and risk registers on the Council’s compliance IT system.</li><li>Review contractor performance, ensure appropriate remedial actions are implemented, and escalate issues of non-compliance.</li><li>Support the development, review, and implementation of compliance policies, procedures, and improvement plans.</li><li>Contribute to assurance reporting through accurate KPI and performance reporting.</li><li>Engage effectively with residents, contractors, and colleagues to promote a strong culture of safety and compliance.</li></ul>Skills and Abilities:<ul><li>Strong understanding of landlord compliance obligations, particularly Gas Safety (Installation and Use) Regulations 1998, Electrical Safety Standards , and Lifting Operations and Lifting Equipment Regulations (LOLER) 1998.</li><li>Ability to interpret compliance certificates, inspection reports, and regulatory guidance.</li><li>Experience working and managing h contractors, coordinating safety works, and implementing robust quality control measures.</li><li>Ability to identify and scope remedial works.</li><li>Excellent written and verbal communication skills, with the ability to produce clear technical reports.</li><li>Strong attention to detail and an analytical approach to managing data and compliance evidence.</li><li>Strong IT skills, including the ability to use housing compliance systems.</li><li>Ability to manage multiple priorities and work effectively both independently and as part of a team.</li></ul>Essential Qualifications: <ul><li>Demonstrable experience in property compliance, maintenance, or building services, ideally within social housing or a regulated environment.</li><li>Experience managing or auditing gas, electrical, or lift compliance programmes.</li><li>Strong working knowledge of health and safety and landlord statutory obligations.</li><li>Valid UK driving notice</li></ul>Desirable Qualifications:<ul><li>Gas Safety: ACS-qualified Gas Engineer (CCN1, CENWAT, or equivalent) or recognised Gas Safety Management qualification.</li><li>Electrical Safety: City &amp; Guilds 2391 (Inspection &amp; Testing), 2382 (Wiring Regulations – 18th Edition), or equivalent.</li><li>Lifts: Lifting Operations and Lifting Equipment (LOLER) competence or LEIA-accredited awareness training.</li><li>Health &amp; Safety / Compliance: IOSH Managing Safely, or equivalent.</li><li>Building Services / Property Compliance: HNC, HND, or equivalent qualification in Building Services, Engineering, or Construction.</li></ul>.Applicants without formal qualifications but with substantial relevant experience in compliance, building safety, or housing asset management will be fully considered.What We OfferThis is a fantastic opportunity to join a forward-thinking organisation that places resident safety and service quality at the heart of everything we do.As part of our team, you will benefit from:<ul><li>27 days annual leave (plus bank holidays)</li><li>Free Gym Membership</li><li>Local Government Pension Scheme</li><li>Flexible working arrangements</li><li>Comprehensive training and professional development support</li></ul>Apply NowIf you’re passionate about housing safety and compliance, and want to help ensure our homes are safe, warm, and compliant, we’d love to hear from you.The successful applicant will be subject to an Disclosure &amp; Barring Service (DBS) check.The Council is committed to the safeguarding of children and vulnerable adults, and we expect all our employees to share this commitment.Our values: Trust, Respect, Improving and Learning, and Customer FocusCastle Point Borough Council is an Equal Opportunities Employer. <h4>Related Documents</h4><ul><li><a href="view/jobs/docs/Jobs/PRIVACY NOTICE FOR EMPLOYEES 2025.pdf">PRIVACY NOTICE FOR EMPLOYEES 2025.pdf</a> (238kb)</li><li><a href="view/jobs/docs/0000\600/645/Complaince speaclist Electrical, Gas, Lifts SC1.pdf">Complaince speaclist Electrical, Gas, Lifts SC1.pdf</a> (179kb)</li></ul>





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Compliance specialist (Electrical Gas and Lifts)

Do you have a passion to create a sense of community for everyone? If so, apply for this exciting role at a progressive Local Authority with the opportunity to shape our place at a critical time for the long-term future of our wider are.You will lead the establishment of Medway’s Local Plan, designing the future for our communities across our area. This role is also key to supporting our residents with providing high quality housing and the management of our housing stock. You will also be the lead for Medway’s cultural offer, incorporating refreshed work on tourism and stewardship of our unique heritage assets. This role will also champion increased engagement with our fantastic sports and leisure facilities, as well as embed climate response into everything we do across Medway.You will report to the Director of Place, ensuring there is a clear strategic vision for the services across your division. We are looking for a versatile, enthusiastic, committed and upbeat Assistant Director to join us, someone who can bring a wealth of experience and new ideas to support Medway’s future.We are ambitious for the people and place of Medway. Medway is a great place to live, work, learn and visit and we are keen to share our story with you. Member Interview panel will be held on 12 December 2025In return we offer you: <ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Car Benefit Scheme from Tusker </li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li><li>The Government has introduced new ways of supporting parents with childcare costs. Further details are available here: - <a href="https://www.childcarechoices.gov.uk/" target="_blank">https://www.childcarechoices.gov.uk/</a></li></ul>We're committed to making Medway carbon neutral by 2050. We have developed an action plan to ensure we play our part in addressing the climate emergency. Our declaration fits into our <a href="https://www.medway.gov.uk/info/200387/council_plan" target="_blank">Council Plan</a> priority of making Medway a place to be proud of. The main outcome being a 'clean and green environment'. All Medway Council staff can access an additional day’s paid leave to undertake a volunteering activity which supports climate change. Our organisation: Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after <a href="http://www.medway.gov.uk/schoolsandeducation.aspx" target="_blank">education</a>, <a href="http://www.medway.gov.uk/binsrubbishandrecycling.aspx" target="_blank">environment</a>, <a href="http://www.medway.gov.uk/carehealthandsupport.aspx" target="_blank">social care</a>, <a href="http://www.medway.gov.uk/housing.aspx" target="_blank">housing</a>, <a href="http://www.medway.gov.uk/planningandbuilding.aspx" target="_blank">planning</a>, <a href="http://www.medway.gov.uk/businessandinvestment.aspx" target="_blank">business</a> and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in. If you would like an informal discussion with the Director of Place or the existing Assistant Director, Culture and Community please contact Emma Dartnell, Executive Assistant to Director of Place (<a href="mailto:emma.dartnell@medway.gov.uk" target="_blank">emma.dartnell@medway.gov.uk</a>) Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileEqual Opportunities Commitment StatementMedway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to gender, race, colour, ethnic or national origin, disability, marital status, family commitments, sexual orientation, age, HIV status, religious or political beliefs, social class or trade union activity or irrelevant spent conviction. For further information please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





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Assistant Director Culture & Community

12-month fixed term contact - This opportunity is currently being offered on a fixed term contract basis of 12 months; however, if budgets allow the contract length may be extended and/or become permanent, though this is not guaranteed. If an internal council employee wishes to apply for this role, a secondment opportunity may be considered (please state this on your application).Public Health are seeking a Workforce Training &amp; Project Officer to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. This role will support the Workforce Development Manager to ensure delivery of training and workforce development projects to a high standard and support the delivery of good quality value for money Public Health services in Medway. Ensure training programmes and staff development projects are informed by a needs analysis of needs with clear plans for implementation. Liaison with marketing and communication elements of the process and carry out monitoring and reporting processes. To work in the context of Medway’s ‘Joint Local Health &amp; Wellbeing Strategy’ and the Public Health Outcomes Framework to reduce health inequalities. Liaise with stakeholders in a way that promotes the One Medway Council Plan and embeds our values and behaviours.If you would like to have an informal discussion with the recruiting manager, please call Peter Macaulay on 07764 336700.Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





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Public Health Workforce Training & Projects Officer 

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/9244/DPLS_Technical_Assistant_-_Candidate_Pack.pdf" target="_blank">DPLS_Technical_Assistant_-_Candidate_Pack</a></li>
</ul>

Please complete your application by using the apply button below
Do not send your CV – only fully completed application forms will be accepted



This post provides administrative support to the Dartford Private Leasing Scheme within The Housing Solutions Team.
This includes:
<ul>
<li>Raising work orders &amp; recording stage history using the Councils housing management system</li>
<li>Arranging contractors to deliver work</li>
<li>Reporting on contractor performance</li>
<li>Supporting the management of property portfolio</li>
<li>Liaising with landlords</li>
<li>General administrative duties</li>
</ul>
Relevant experience of working in a customer services role in a Local Authority or Building Maintenance environment would be beneficial. The successful applicant will also have an excellent working knowledge of Microsoft Word, Outlook and Excel packages. A basic understanding of building maintenance.
Interviews will take place on 17th and 18th November.

DPLS Technical Assistant

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/9374/Visiting_Officer_-_Candidate_Pack.pdf" target="_blank">Visiting_Officer_-_Candidate_Pack</a></li>
</ul>

Please complete your application by using the apply button below
Do not send your CV – only fully completed application forms will be accepted



To receive and investigate applications from people who are homeless or threatened with homelessness, ensuring that applicants housing and support needs are assessed and met in accordance with the Council’s statutory duties and policies.&nbsp;
Duties and responsibilities will include:
<ul>
<li>Complete visits to temporary accommodation properties within the Dartford Borough and out of borough</li>
<li>Meet with the families/individuals living in the temporary accommodation to gain update of their circumstances and offer support, guidance and assistance</li>
<li>Produce a comprehensive visiting report and upload to the customers housing application and ensure robust data entry for statistical reporting purposes.</li>
<li>Escalate any safeguarding concerns to management and report accordingly</li>
<li>Investigate housing disrepair issues including damp and mould and report to temporary accommodation providers / Dartford Borough Council repairs team and follow up to ensure repairs are remedied</li>
<li>Investigate complaints regarding temporary accommodation standards and liaise with temporary accommodation providers to escalate concerns</li>
<li>Provide applicants with comprehensive advice on the full range of housing options available to them taking into account their needs and aspirations</li>
<li>Work in partnership with the wider housing solutions team to create viable housing solutions that provide pathways into alternative housing where homelessness was not able to be prevented</li>
<li>Develop and maintain close working relations with a broad cross-section of council services and partners in order to encourage joint working and secure the assistance and support that is required with applicants housing issues.</li>
</ul>
Interviews will take place between Monday 24th and Wednesday 26th November.

Visiting Officer

<h4>Repairs Manager - Housing </h4>Team:Housing Technical ServicesLocation:Castle Point Council Offices, Kiln RoadSalary:Grade 10 - £53,460- £58,506 paWorking Hours: 37 hours per week Contract Type:PermanentNumber of Positions:oneDBS Check:yesClosing Date:12:00pm 2nd November 2025Repairs ManagerLocation: Castle Point Borough CouncilContract: Full-time 37 hours per weekSalary: £53,460 - £58,506 (Grade 10 , SCP 42-46 )Castle Point Borough Council are keen to appoint a Repairs Manager to work in the Housing Services Directorate, to lead and inspire a team to deliver a resident focused, data led, performance driven repairs service. Working as part of team to manage the responsive repairs, voids, disrepair, across the council housing and sheltered stock. Ensuring that the homes are maintained in accordance with agreed quality standards. You will contribute to ensuring the delivery of a customer focused, effective and value for money service, reflecting the highest standards of service excellence.Please note that this role will be based in the council offices and will require regular travel to sites in the borough, driving Licence, suitable own transport with business insurance is requiredKey Skills and abilities<ul><li>Leadership and management skills</li><li>Experience in a customer focused environment &amp; working effectively in a collaborative environment</li><li>Demonstrate well-developed organisational skills, the ability to work flexibly and on own initiative, with the ability to be a strong team player</li><li>Ability to continuously improve services and identify innovative solutions</li><li>Excellent written and verbal communication skills, with the ability to convey technical information clearly to residents, colleagues, and contractors.</li><li>Strong IT skills, including the ability to use housing compliance systems, databases, and Microsoft Office (Excel, Word, Outlook).</li><li>High level of attention to detail and accuracy, particularly in data entry and certification handling.</li><li>Demonstratable knowledge of building construction, housing repairs, with a solid understanding of construction principles and practices.</li><li>In-depth knowledge of construction and maintenance within a Social Housing environment, understanding the unique challenges and requirements.</li><li>You will have experience of handling complaints and ensuring that a culture of continuous improvement is imbedded with the team that you lead</li><li>General understanding of key compliance areas within housing, such as Asbestos, Gas Safety, Electrical Safety, Fire Safety, Water Hygiene, or Lift Safety, and a willingness to develop knowledge further.</li><li>Understanding of data management and the importance of accurate record-keeping and certification storage.</li><li>You will have an understanding of the legislation as it relates to the statutory housing functions and have experience of working in the rented property sector.</li><li>Familiarity with contractor performance monitoring, KPIs, and remedial tracking processes</li><li>You will have knowledge and experience of the Section 20 leaseholder process, to manage leasehold tenancies that are affected by repair works.</li><li>You will have knowledge of statutory and construction requirements in relation to the Statutory Landlord Compliance with respect to the management damp and mould, asbestos, water hygiene, fire risk, electrical safety, gas safety, radon and lifts, together with an understanding of the requirements of health &amp; safety legislation in relation to a repair and voids service.</li></ul>Experience<ul><li>Significant experience in a similar role within Local government or other social housing provider is essential.</li><li>Demonstratable knowledge and experience of all of relevant consumer standards, in relation to social housing repairs and maintenance workstreams, experience all related compliance regulations, and audit reports and recommendations relating to regulatory compliance, and data protection.</li><li>Knowledge and experience of social housing repairs, including knowledge of the HHSRS and associated hazards and risks within domestic properties</li><li>Knowledge of maintenance of housing buildings, sheltered housing, supported sheltered housing, leaseholder properties and privet sector Landlords.</li><li>Experience working in a compliance-related, technical, or business support role within a housing, property, or local authority setting</li><li>Experience of using technology to maintain data systems and information</li><li>Awareness and experience of health and safety principles in a repairs and housing service</li><li>Experience of using housing or compliance IT systems, particularly for managing certification, orders, and data updates.</li><li>Experience assisting in the delivery of resident-focused services that support health and safety compliance.</li></ul>Qualifications<ul><li>Membership of a professional body e.g. IFE, IFSM, IOSH, RICS, ASCP, CIH – Desirable</li><li>Driving Licence, suitable own transport with business insurance, ability to work from other offices as required.</li></ul>Not only is this a great role for the right candidate but you also get some great benefits including:<ul><li>27 days Annual leave</li><li>FREE Gym membership</li><li>Local Government Pension Scheme</li><li>Flexible working arrangements</li><li>Comprehensive training and professional development support</li></ul>The successful applicant will be subject to an Disclosure &amp; Barring Service (DBS) checkThe Council is committed to the safeguarding of children and vulnerable adults, and we expect all our employees to share this commitment.Our values: Trust, Respect, Improving and Learning, and Customer FocusCastle Point Borough Council is an Equal Opportunities Employer. <h4>Related Documents</h4><ul><li><a href="view/jobs/docs/Jobs/PRIVACY NOTICE FOR EMPLOYEES 2025.pdf">PRIVACY NOTICE FOR EMPLOYEES 2025.pdf</a> (238kb)</li><li><a href="view/jobs/docs/0000\600/626/Repairs Manager Job Spec.pdf">Repairs Manager Job Spec.pdf</a> (186kb)</li></ul>





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Repairs Manager - Housing

<h4>Compliance specialist (Fire Water and Asbestos)</h4>Team :Housing Technical ServicesLocation: Castle Point Council Offices, Kiln RoadSalary: Grade 9 - £48,226- 52,413 per annumWorking Hours: 37 hours per week Contract Type: PermanentNumber of Positions: OneDBS Check:YesClosing Date: 12:00pm 02nd November 2025Council Offices, Kiln Road, Benfleet, Essex, SS7 1TFCompliance specialist ( FIRE ASBESTOS &amp; WATER HYGIENE)Full Time– 37 hours per weekGrade 9 - £48,226- 52,413Castle Point Borough Council are seeking a motivated and capable Compliance Specialist to join our Housing Services Directorate. This is an exciting opportunity to be part of a team delivering a resident-focused, data-led, and performance-driven service, ensuring that every home we manage is safe, compliant, and maintained to the highest standards.Working within the Property Compliance Team, you will support the Council in managing statutory safety programmes fire safety, asbestos, and water hygiene (Legionella) helping to ensure that Castle Point Borough Council fully meets its landlord compliance duties and continues to improve safety outcomes for residents.Please note that this role will be based in the council offices and will require regular travel to sites in the borough, Driving Licence, suitable own transport with business insurance is required.Key Responsibilities:<ul><li>Support the delivery and monitoring of statutory compliance programmes fire safety, asbestos management, and water hygiene.</li><li>Ensure that all risk assessments, inspection programmes, and remedial works are completed to a high standard and within required timescales.</li><li>Oversee the completion and quality assurance of Fire Risk Assessments (FRAs), Asbestos Surveys, and Water Hygiene Risk Assessments.</li><li>Maintain and validate compliance data, certification, and risk registers on the Council’s compliance IT system.</li><li>Review contractor performance, ensure appropriate remedial actions are implemented, and escalate issues of non-compliance.</li><li>Support the development, review, and implementation of compliance policies, procedures, and improvement plans.</li><li>Contribute to assurance reporting through accurate KPI and performance reporting.</li><li>Engage effectively with residents, contractors, and colleagues to promote a strong culture of safety and compliance.</li></ul>Skills and Abilities:Understanding of landlord statutory obligations and health and safety legislation relating to:<ul><li>Fire Safety: Regulatory Reform (Fire Safety) Order 2005 and Fire Safety (England) Regulations 2022</li><li>Asbestos: Control of Asbestos Regulations 2012</li><li>Water Hygiene: HSE ACOP L8 and HSG274 Parts 1–3</li></ul><ul><li>Ability to interpret risk assessments, survey data, and contractor reports.</li><li>Strong organisational and problem-solving skills with excellent attention to detail.</li><li>Capable of managing multiple compliance programmes simultaneously.</li><li>Clear written and verbal communication skills, including the ability to prepare technical reports and recommendations.</li><li>Ability to build effective relationships with contractors, consultants, and internal stakeholders.</li><li>Ability to identify and scope remedial works.</li><li>Excellent written and verbal communication skills, with the ability to produce clear technical reports.</li><li>Strong attention to detail and an analytical approach to managing data and compliance evidence.</li><li>Strong IT skills, including the ability to use housing compliance systems</li></ul>Experience and Qualifications:Essential<ul><li>Demonstrable experience working within property compliance, building safety, or housing asset management.</li><li>Experience supporting compliance programmes for fire safety, asbestos, or water hygiene.</li><li>Experience coordinating external contractors and validating safety certification.</li><li>Valid UK driving licence</li></ul>Desirable<ul><li>Fire Safety: Fire Risk Assessor certification (e.g. FPA, IFSM, IFE) or equivalent fire safety qualification.</li><li>Asbestos: BOHS P402 (Surveying and Sampling), P405 (Management of Asbestos in Buildings), or equivalent.</li><li>Water Hygiene: Legionella Responsible Person / Water Hygiene Management qualification (e.g. City &amp; Guilds accredited).</li><li>Health &amp; Safety / Compliance: NEBOSH General Certificate or IOSH Managing Safely.</li><li>Building Services / Construction: HNC, HND, or equivalent in a relevant discipline.</li></ul>Applicants without formal qualifications but with substantial relevant experience in compliance, building safety, or housing asset management will be fully considered.What We OfferThis is a fantastic opportunity to join a forward-thinking organisation that places resident safety and service quality at the heart of everything we do.As part of our team, you will benefit from:<ul><li>27 days annual leave (plus bank holidays)</li><li>Free Gym Membership</li><li>Local Government Pension Scheme</li><li>Flexible working arrangements</li><li>Comprehensive training and professional development support</li></ul>Apply NowIf you’re passionate about housing safety and compliance, and want to help ensure our homes are safe, warm, and compliant, we’d love to hear from youThe successful applicant will be subject to an Disclosure &amp; Barring Service (DBS) check.The Council is committed to the safeguarding of children and vulnerable adults, and we expect all our employees to share this commitment.Our values: Trust, Respect, Improving and Learning, and Customer FocusCastle Point Borough Council is an Equal Opportunities Employer. <h4>Related Documents</h4><ul><li><a href="view/jobs/docs/Jobs/PRIVACY NOTICE FOR EMPLOYEES 2025.pdf">PRIVACY NOTICE FOR EMPLOYEES 2025.pdf</a> (238kb)</li><li><a href="view/jobs/docs/0000\600/646/Complaince speaclist FIre Water Asbestos SC1.pdf">Complaince speaclist FIre Water Asbestos SC1.pdf</a> (180kb)</li></ul>





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99 Full time Jobs in Maidstone, UK