Revenues and Benefits Officer x2

We are St Helens Borough Council

Located in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a modernising Council which is passionate and ambitious for the children and families we support, our communities and our workforce. As part of our transformation journey, we continue to build on our progress and put children firmly at the centre of our care. We can only do this because of our highly valued, skilled, and supported workforce.

This is an exciting opportunity to join the team and we are seeking to employ an enthusiastic individual to the role of Revenues and Benefits Assistant / Officer.

All though not essential, you will ideally have experience of working in Local Government and have knowledge of the Capita One Revenues & Benefits System and the Information@Work Enterprise document imaging system.

The successful candidate will have a clerical background with knowledge and expertise of data input to computerised systems, scanning and indexing and the ability to update and maintain accurate records. We would particularly welcome applications from those who have knowledge and experience of administering Council Tax discounts, exemptions and reliefs.

You must have good communication skills both written and verbal, be customer focused and have experience of using Microsoft products, web based services and email.

This is a permanent position working 37 hours per week on an agile basis and is a career graded position. Remuneration will depend on knowledge and experience of the position.

If you think you have the necessary skills and enthusiasm to meet this demanding role, then we would very much like to hear from you.

Please note we reserve the right to close the advert early should we receive a sufficient number of applications and encourage you to apply early, to avoid disappointment.