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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3109/HR_Recruitment_Pack_2024.pdf" target="_blank">HR_Recruitment_Pack_2024</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3110/Thinking_about_working_at_Waverley.pdf" target="_blank">Thinking_about_working_at_Waverley</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3111/FOH_Steward_Job_Description-_Memorial_Hall.pdf" target="_blank">FOH_Steward_Job_Description-_Memorial_Hall</a></li>
</ul>

To apply for this vacancy, click the “Apply Online” link.
If you are not already on Waverley Borough Council's website for this vacancy, you will be redirected to our website's jobs page.&nbsp; Either click "Apply Online" at the bottom of this page, or at the top left hand side under Waverley Borough Council click either the "Log in" button (if you are already registered) or the "Register" button.
You will be redirected to the JobsGoPublic system, which manages our online recruitment process. Once you have registered with JobsGoPublic (which is free to use) you can log in to your application at any time and keep track of where you are in the recruitment process.&nbsp;&nbsp;
If you are unable to use this service or would like assistance, please contact us via <a href="mailto:hr@waverley.gov.uk" target="_blank">hr@waverley.gov.uk</a> or call the Human Resources team on 01483 523388.



Based at Farnham Memorial Hall
Daytime, Evenings and Weekends – Various Shifts
Monday to Friday - £12.98 per hour
Saturday and Sunday and before 6.00pm - £12.98 per hour
Saturday and Sunday and after 6.00pm - £14.60 per hour
Saturday and Sunday after midnight - £18.83 per hour
We are looking for suitably experienced people to join our friendly Front of House Team helping out with setting up for events, looking after our regular hirers and generally assisting in the running of our newly renovated venue.
We are looking for friendly, reliable people to join our Front of House Team. This role will predominantly deal with customers so the ideal candidate will be an approachable person who is willing to help out however big or small the task. Manual handling, such as the regular movement of tables and chairs throughout the venue will be a regular task and ensuring that our hirers always receive a positive experience is important.
Prioritising your duties is essential; being reliable and reactive is a must as you may be responsible for the opening and closing of the venue on occasion.
If you are looking for a flexible role working both as part of a team and sometimes alone, can show initiative where necessary and have excellent customer service skills we would like to hear from you.
For an informal discussion about the post, please contact Adele O’Sullivan, Centre Manager on 01252 725872.
We do not accept CVs without a completed application form. Strictly no agencies please.
Closing date for applications: 9.00am on 22nd September 2025
Interview date: 30th September 2025 at Farnham Memorial Hall, Babbs Mead, West Street, Farnham Surrey GU9 7EE
Please note we do not accept applications after the time given on the advert

Front of House Stewards

<ul></ul>





We are looking for enthusiastic and motivated individuals to join our Front of House team as Casual Duty Managers at South Street Arts Centre, part of Reading Arts and Venues.&nbsp; South Street is a dynamic, artistically led venue hosting some of the best small-scale touring work from the UK and further afield.&nbsp; We are looking for dynamic and committed individuals to join our small team as a Casual Duty Manager to contribute to the smooth running of our shows and events. We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities. About the role: We are looking for a Casual Duty Manager to create a warm and welcoming environment for customers &amp; visiting artists whilst underpinning that with a methodical and professional approach to the delivery of our events. We pride ourselves on our customer service, so require someone with a passion for working with the public &amp; motivating their team to deliver a high-quality service. You’ll work closely with colleagues across technical, box office, and catering to make sure every event is delivered to the highest standard. The working hours will be different every week, as our programme fluctuates from week to week, but would be almost exclusively evenings and weekends when the work is available. We’re looking for someone with:
<ul>
<li>Experience in event or venue management, ideally in an arts or entertainment setting</li>
<li>Strong leadership skills with the ability to manage and motivate a team</li>
<li>A commitment to high standards of customer service</li>
<li>Confidence in handling health &amp; safety responsibilities and emergency situations</li>
<li>Flexibility to work evenings, weekends and bank holidays as required</li>
</ul>
To find out more about South Street Arts Centre please visit: <a href="https://whatsonreading.com/venues/south-street/whats-on" target="_blank">https://whatsonreading.com/venues/south-street/whats-on</a> <a href="https://whatsonreading.com/venues/south-street/whats-on" target="_blank"></a>About you: We’re looking for someone with excellent communication skills, who is comfortable dealing with a wide range of people. You will need to lead a small team of casual staff and deal directly with a wide spectrum of the general public. You will need to be able to use IT for documentation and communication. Specific requirements:
<ul>
<li>Experience of working in customer service environment, preferably in an arts venue</li>
<li>Experience of managing staff</li>
<li>A knowledge of Health &amp; Safety practice</li>
<li>Excellent communication skills</li>
<li>Ability to use IT to a good standard</li>
<li>Able to work evenings and weekends</li>
</ul>
You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this: Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do Drive Efficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential Be Ambitious - be demanding of our own performance – striving to be even better – and be prepared to engage with and challenge leaders in a constructive and positive way Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed Our offer: We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you’ll get a great feel for that working in our friendly and collaborative environment. A competitive salary alongside a range of benefits including:
<ul>
<li>A wide range of flexible working opportunities</li>
<li>Local Government Pension Scheme (LGPS)</li>
</ul>
To arrange a confidential discussion on this position please contact John Luther – Artistic Director at <a href="mailto:john.luther@reading.gov.uk" target="_blank">john.luther@reading.gov.uk</a>or call 0118 937 2394 Closing Date: Wednesday 3rd September 2025 Interview Date: Wednesday 10th September 2025 Interview Setup: In person – question and answer based at South Street Arts Centre Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.

Reading Borough Council

Casual Duty Manager - South Street Arts Centre

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Are you friendly, adaptable, and passionate about providing great customer service? Reading Museum &amp; Town Hall is looking for Casual General Assistants to join our busy, vibrant team. This is a varied role where no two days are the same – from welcoming visitors and supporting museum events to delivering tours and family activities and staffing our busy Reception and Box Office. We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities. About us: We are looking for friendly and engaging staff to come and join our casual team at Reading Museum. We are currently looking for individuals who can work across the Museum, including in the Museum galleries, shop, on our busy reception desk and who can also deliver family activities and events. If you are interested in working with us in this landmark venue, we would like to talk to you about joining our front-line team. About you: We are looking for staff who can work flexible hours across the week, who can work regular weekends along with occasional evenings. We need someone who is an effective communicator, confident, creative and friendly, and gives great customer service and remains calm under pressure. You’ll be part of a welcoming and supportive team in a unique heritage setting, helping to create memorable experiences for our visitors. In return, we offer flexible hours, varied work, and the opportunity to get involved in a wide range of cultural and community events. What you’ll do:
<ul>
<li>Deliver exceptional customer service to visitors, clients, and guests</li>
<li>Work flexibly across our Museum and reception teams</li>
<li>Assist across a range of activities – from family activities to gallery tours</li>
<li>Maintain high standards of cleanliness, safety, and presentation across the building</li>
<li>Provide security and care for museum collections on display</li>
<li>Help set up for events and special occasions</li>
</ul>
As part of the Museum team, you will also be trained to deliver holiday activities for families, our weekly Rhymetime and object handling sessions as well as delivering our weekly tour of our Victorian Bayeux Tapestry and introductory talks around the Museum. From time to time, you will also help with administrative tasks, including evaluating the views of our visitors and maintaining the presentation of the galleries. When you cover reception desk you will act as the first point of contact for our visitors and clients, co-ordinating deliveries, selling Box Office tickets and Museum shop merchandise, operating tills, taking donations, keeping the shop tidy, and dealing with telephone bookings and enquiries. Please visit the Reading Museum website to find out more about the venue - <a href="http://www.readingmuseum.org.uk" target="_blank">www.readingmuseum.org.uk</a> <a href="http://www.readingmuseum.org.uk" target="_blank"></a>To find out more about this position please contact Lucy Griffin – Visitor Services Officer – <a href="mailto:lucy.griffin@reading.gov.uk" target="_blank">lucy.griffin@reading.gov.uk</a> <a href="mailto:lucy.griffin@reading.gov.uk" target="_blank"></a>Closing Date: Sunday 7th September 2025 Interview Date: TBC Interview Process: Question and Answer based interview plus handling scenario Interview to take place at the Reading Museum Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.

Casual General Assistant - Reading Museum

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1682/Customer_Services_Advisor_-_JDPS_-_August_2025.pdf" target="_blank">Customer_Services_Advisor_-_JDPS_-_August_2025</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1683/Candidate_Pack_-_Communities_Directorate_-_June_2025.pdf" target="_blank">Candidate_Pack_-_Communities_Directorate_-_June_2025</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



At Bracknell Forest, we pride ourselves on being a council which is stable and well-managed where our employees can thrive in a supportive environment.&nbsp;
Join our team as a Customer Service Advisor and make a real impact while helping our customers. This is an exciting opportunity to be part of a team that values service and satisfaction.
<h4>About you…</h4>
You are a catalyst for change, passionate about improving services and enhancing customer interactions. You thrive on using technology to streamline processes and provide better information for both customers and the organisation. With a strong focus on customer support, you are committed to managing interactions, offering advice, and ensuring service requests and enquiries are handled effectively.
<h4>About the team…</h4>
You will be joining a supportive and collaborative team dedicated to delivering excellent customer service. The team works closely together, always ready to help one another.
While the role can sometimes be challenging, the shared sense of purpose and teamwork makes it highly rewarding and fulfilling.
<h4>Key responsibilities</h4>
<ul>
<li>Provide a first point of contact for customers contacting the council, managing service requests, and providing information to support customer enquiries.</li>
<li>Deliver the highest quality service within a team environment, as the face of Bracknell Forest Council.</li>
<li>Continually develop the knowledge necessary to handle a diverse range of enquiries at the first point of contact.</li>
<li>Use various communication channels to support customer interactions, including phone, email, web chat, social media and face to face.</li>
</ul>
<h4>Our benefits…</h4>
<ul>
<li>25 days* annual leave increasing to 28 days* after 3 years’ continuous service.</li>
<li>The opportunity to buy up to 10 additional days* annual leave per year and sell 5 days.</li>
<li>Hybrid working opportunities to support your wellbeing and work-life balance.&nbsp;</li>
<li>Electric vehicle salary sacrifice scheme for an electric car at a fixed monthly cost (subject to eligibility).</li>
<li>An inclusive and social working environment with a variety of staff networks.&nbsp;</li>
<li>Local government pension scheme.</li>
<li>Life insurance cover (linked to the pension scheme)</li>
<li>Enhanced maternity, paternity, adoption and fostering leave.&nbsp;</li>
<li>Recognition of continuous service attained within the NHS and UKHSA when calculating some benefits such as annual leave entitlements, occupational maternity/paternity leave, and more. (Terms and Conditions apply – please refer to candidate pack for more information.)</li>
<li>Career development through internal and external training opportunities.&nbsp;</li>
<li>A great office location next to travel links and Bracknell Forest’s thriving town centre.&nbsp;</li>
<li>Employee Assistance Programme (EAP) to support your health and wellbeing.&nbsp;</li>
<li>Sports and Social Club.</li>
<li>Staff dental and health plans.&nbsp;</li>
<li>Discounted leisure centre and gym membership.&nbsp;</li>
<li>Supermarket discount.&nbsp;</li>
</ul>
*(pro rata for part time)
<h4>Our Values</h4>
t Bracknell Forest Council&nbsp;<a href="https://www.bracknell-forest.gov.uk/council-and-democracy/our-values" target="_blank">our values&nbsp;</a>define who we are and what is important to us.&nbsp;Our core values are inclusive, ambitious, and always learning. These values influence the way we work with each other and the way we serve our residents and engage with our communities.&nbsp;We make our values real by demonstrating them in how we behave every day. If you are excited about joining a diverse team that celebrates learning and strives for excellence, we would love to hear from you.&nbsp;
We are committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know by contacting&nbsp;<a href="mailto:recruitment@bracknell-forest.gov.uk" target="_blank">recruitment@bracknell-forest.gov.uk</a>.&nbsp;We will work with you to support you throughout the process.&nbsp;<a href="https://www.bracknell-forest.gov.uk/help/reasonable-adjustments-and-translations" target="_blank">Find out more about reasonable adjustments.</a>
<h4>Interview date</h4>
Interviews will be held on Thursday 18th September 2025
Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment.
We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.
Please note AI is prohibited during the interview, any candidate using AI will be withdrawn from consideration.
<h4>Want to ask us a question?</h4>
For an informal discussion or to ask any questions about this role, please contact our Customer Services Operations Managers, Bev Neville or Lisa Nicholson, on 01344 352000 or <a href="mailto:cs.management@bracknell-forest.gov.uk" target="_blank">cs.management@bracknell-forest.gov.uk</a>
At Bracknell Forest we champion equality, diversity and inclusion. At Bracknell Forest Council, we are always learning, ambition and inclusive. Please see our candidate pack for more details.
Bracknell Forest Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect everyone employed with us to share this commitment.
We can only accept applications from candidates currently residing in the UK.
Candidates currently residing in the UK who require sponsorship to work are encouraged to assess their eligibility for a Certificate of Sponsorship (CoS) based on the relevant criteria. Please be aware that sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.
No agencies please.&nbsp;

4 Customer Service Jobs in Berkshire, UK