Stevenage (On-Site)
Permanent, Full time
£24,404 opportunity to progress to £25,584
Job Title: Information Governance Assistant
Starting Salary: £24,404 opportunity to progress to £25,584 per annum (pro rata for part time) – pay award pending
Hours: 35.0
Location: Stevenage/Hybrid
Contract Type: Permanent
Directorate: Resources
About the team
Do you enjoy working in a fast-paced team environment, have great administrative and customer service skills, a passion for expanding your knowledge and want to make a real difference to Hertfordshire?
An exciting opportunity has arisen for an officer to work within the Information Governance Unit of Hertfordshire County Council. This post will provide a unique opportunity to gain experience in the fields of Freedom of Information (FOI), Environmental Information Regulations (EIR) and Data Protection (DP). While enabling the County Council to remain transparent and open about important decisions that are being made.
Our well-established, but small team is a specialist team within Hertfordshire County Council, at the heart of the Information Governance Unit.
We promote and enable access to information held by the County Council by being responsible for handling the County Councils responses to all information requests made under FOI, EIR and DP.
About the role
This role will be to manage the initial request and support the relevant teams in obtaining the requested information. The successful candidates role will include:
- Logging of FOI, EIR and DP requests.
- Process simple requests for information.
- Send reminders for outstanding information.
- Produce stats.
- Allocation of request to the correct Practitioners.
About you
As a confident communicator, you will be required to build strong working relationships with all staff. Encourage a culture of openness and facilitating access to, and provision of, official information is essential to this role. Skills that are essentials for this role include:
Essential:
- Excellent communication skills, both verbal and written.
- Microsoft Office skills, such as Outlook, Word, Excel, Teams.
- Ability to meet deadlines/KPI’s and work under pressure.
Desirable:
- A background in / understanding of Information Governance.
This role makes a real difference to residents of Hertfordshire and members of the public from much wider areas. If this sounds like the opportunity for you, would love to hear from you!
We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.
This job role is within the Corporate Services, level CORP5 job profile. Please locate this via:
Job profiles - Corporate services
To hear more about this opportunity please contact Michael Warby,01992 555841 or Toby LeSage , toby.lesgae@hertfordshire.gov.uk for an informal discussion about the role.
Interview Date: w/c 7th July 2025
Benefits of working for us
How to apply
As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.
Additional information
Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.
Safeguarding
This role has been identified as requiring a Disclosure & Barring Service (DBS) check.
English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.