Revenues Officer (Apprentice)

Salary: £24,243.00

Hours: 37 hours per week to include online / in-person attendance for the Institute of Revenues, Rating and Valuation’s (IRRV) Level 4 Apprenticeship Qualification

 

Contract Type:               Permanent

 

Closing date:                 Monday 16th June 2025

Interview date(s):           Tuesday 1 July & Wednesday 2 July 2025

 

 

To apply, please click the 'apply' button above or please send your CV and covering letter to hrrecruitment@winchester.gov.uk.

 

WHO WE ARE LOOKING FOR:

We’re looking for an enthusiastic and motivated individual to join our high-performing Revenues team. You will deal with the administration, collection and enforcement of Council Tax, Non-Domestic Rates and Business Improvement levy. The team operates in a thriving customer-facing environment in which you will amend accounts, interpret regulations and procedures and deal with enquiries via correspondence, email, telephone, and face to face, ensuring all taxes are collected promptly.

 

You will build on our good reputation, contribute to our evolving service-improvement, and always put our customers first. You will also be IT literate, have an organised approach, with excellent communication and numerical skills. However, support will be provided in these areas to develop your skills further. An awareness and understanding of Council Tax or Non-Domestic Rates is helpful but not essential.

 

You will be self-motivated, enthusiastic, customer focused and a team player. You will also acquire and maintain a thorough knowledge of all the relevant legislation in order to ensure that records are updated correctly, and advice is provided accurately.

 

APPRENTICESHIP OVERVIEW:

This is a Revenues Officer role, beginning with a 12–18-month Apprenticeship programme. At the end of this you will have learned to work flexibly across a multitude of tasks, contributing to and supporting the delivery of a high-quality Revenues service.

 

Winchester City Council’s apprenticeship scheme is a great way to gain valuable work experience while working towards a recognised qualification. Your time will be spent studying at IRRV and working within the Revenues Team where you will have the opportunity to put your new skills to the test and learn about this diverse area of our business. The council will fully support you in your learning and ‘off the job’ training.

 

You will study the IRRV Level 4 Revenues and Welfare Benefits Practitioner Apprenticeship Course. Further information on the apprenticeship available can be found below:

 Institute of Revenues, Rating and Valuation

 

WHAT WE CAN OFFER:

The Council’s offices are in the heart of the Cathedral City of Winchester, the ancient capital of England and the county town of Hampshire.  The city itself is a major tourist destination attracting 5 million visitors a year, hosting many events including the Hat Fair, Boomtown Music Festival, Cycle Fest and the hugely popular Christmas Market.

 

Winchester City Council serves a large district which spans 250 square miles of central Hampshire with a population of 122,000 residents. There are bustling market towns, each with their own distinct characters, and Whitely with its state-of-the-art shopping and leisure facilities.  We are also the official gateway to the South Downs National Park with its quiet hamlets and beautiful countryside.

 

If you’re looking for an exciting opportunity then this is the role for you. In return, we offer an excellent package of benefits including:

• 26 days annual leave, rising to 33 days – dependant on length of service, plus an additional 1.5 days to take at Christmas
• Flexible working arrangements
• Membership of the Local Government Pension Scheme
• Cycle to Work and Car Benefit salary sacrifice schemes
• Free parking (during work hours) at any Winchester Park & Ride
• Discounts at a range of major high street brands and the two leisure centres in the district
• Excellent working environment
• Support for continuous professional development

 

The cost of your course will be fully funded through the Apprenticeship Levy with no cost to yourself.

 

QUALIFICATION REQUIREMENTS:

4 GCSEs at Grade C/4 or higher including Maths and English.

 

At Winchester City Council, we are committed to supporting and developing all our staff and creating a culture that is inclusive, innovative, and enjoyable.

 

For further information about the role and requirements please see the Job Description and Person Specification.

 

Note: You are not eligible for this scheme if you currently hold or are working towards a qualification at the same or higher level in a related subject. Further note, prior relevant experience may be considered.

 

For enquiries, please contact George Draper, Revenues Manager, via email at GDraper@winchester.gov.uk