Quality Assurance & Improvement Officer

The Opportunity

Salary: NJC Grade 10 £38,626 to £41,511 per annum

Contract Type: Fixed Term/Secondment until 31 March 2026

Working Pattern: 37 hours per week, full time

Location: Chichester with the opportunity for some hybrid working

Please note: Internal candidates wishing to apply for this role will be considered for a secondment position. Please can you discuss and agree this with your manager before applying.

Closing date: Tuesday 03 June 2025

Interview date: Tuesday 10 June 2025

Do you have a strong background in improving quality and raising standards in adult learning?

Are you passionate about driving high-impact change through evidence-based practice?

We are looking for a skilled and motivated Quality Assurance and Improvement Officer to join our Adult Learning Service and help shape the future of our Skills Bootcamps programme. Funded by the Department for Education (DfE), Skills Bootcamps are short, intensive training programmes that develop high-demand skills for adults across a range of sectors.

What you will do

You will lead on the quality assurance and continuous improvement of the Skills Bootcamps programme, monitoring performance across multiple providers to ensure delivery is consistently high-quality, evidence-led and aligned with local needs. Your work will play a key role in shaping commissioning decisions and informing strategic priorities.

Key responsibilities of the role include:

• Drive quality improvement across the learner journey using a wide range of data, feedback and observations.
• Identify and share best practice, and lead on implementing changes that raise standards.
• Deliver training and CPD to internal teams and delivery partners.
• Collaborate with colleagues to embed safeguarding, equality, and inclusion throughout the programme.
• Evaluate outcomes and report to internal and external stakeholders including the DfE.

What we are looking for

We're seeking an experienced Quality Officer with a background in post-16 or post-19 adult learning, and a clear understanding of DfE, Ofsted and Education Inspection Framework (EIF) expectations. You'll need to be confident in analysing data, influencing stakeholders, and applying insight to drive meaningful change.

You should have:

• Experience of teaching and quality assurance in adult education.
• A sound understanding of curriculum development and learner progression.
• Proven ability to work across complex, multi-provider programmes.
• Excellent communication skills and a collaborative, solutions-focused approach.

If you have experience of partnership working, have worked on local authority/public funded initiatives, and have experience of leading on the delivery of teaching, we would love to hear from you.

For more information on the Key Skills, Responsibilities, Qualifications and/or Experience required, please refer to the Job Description attached. Please refer to the key skills in your cover letter as these will be used for shortlisting criteria.

About Us

WSCC has been successful in securing significant funding from the Department for Education (DfE) to deliver a range of Skills Bootcamps. These are flexible courses for adults that typically last up to 16 weeks and cover multiple sectors.

Skills Bootcamps help individuals develop priority skills in high-demand areas, working in partnership with training providers and employers.

As part of the Government's nationally funded skills offer, these courses are free to West Sussex residents aged 19 and over who are in work, self-employed, unemployed, or returning to work.

Benefits

As an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance, and are rewarded for the work they do.

For a full list this can be found at our Rewards and Benefits page.

Upon joining us you will have access to a range of benefits including the following:

Further Information

The reference number for this role is CAFHE05771.

For an informal conversation or for further information regarding the role, please contact Trevor MacAlonan, Senior Account Manager:

To apply, please follow the links below to upload your CV and Cover Letter.

In your cover letter please outline your motivations for applying and explaining the skills and experience you can bring to the role (please refer to the key skills) ensuring that any gaps in employment are covered in your CV. Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.

We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.

This post is subject to three years referencing, and an occupational health check.

Equity, inclusion, and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success.

We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our application help page.