{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1746686443956,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"1523b961-dbff-4202-bbcd-0e1843f0d5b7","title":"Complaints Officer, Duty","employer":"East Sussex County Council","department":"","location":"Lewes","locationType":3,"description":"<h2>Job introduction</h2><div>\n<p><img alt=\"\" height=\"267\" src=\"https://new.eastsussex.gov.uk/media/t4rhacha/job-ad-banner.png\" width=\"475\"></p>\n<p> </p>\n</div><h2>About the role</h2><p><span>Are you a calm problem solver who is passionate about getting the best outcome for your customer? If you answered yes to the above, then we would love to hear from you.</span></p><p><span>We are recruiting to the role of Duty Complaints Officer in our Customer Relations Team within Children's Services. We manage complaints for Children’s Services and Adoption South East. This important role enables us to deliver our statutory and local complaints processes. We ensure complaints and feedback are properly recorded, investigated and responded to.</span></p><p><span>The Customer Relations Team are often the first point of contact for families who need help or information from Children’s Services Department teams. We help families and those working with them to find the information and advice they need.</span></p><p><span>As a Duty Complaints Officer within the team you will triage all incoming enquiries and help make a real difference in people’s lives. You will be the first point of contact for people who want to make a complaint or give feedback about Children’s Services. You will also provide advice, information and divert some enquiries to other services or organisations. You will prepare cases for allocation, problem solve, and manage a short-term caseload. Working with colleagues across Children’s Services, you will try to resolve issues that may not need to go into the complaints process. Your aim is to sort things out quickly, keeping the customer as the focus. The most interesting and rewarding part of the role is helping customers who feel something has gone wrong. The role is varied and requires you to build positive relationships quickly, using all methods of communication. You will have an understanding that the way we communicate with customers is essential so we can work with them and ensure that they engage meaningfully with our services.</span></p><p><span>Our comprehensive complaints policies and procedures will help you to provide fair, transparent and helpful information to customers.</span><br><br><span>The post-holder would be expected to work every day. There is flexibility around  hours worked. You will be required to work in County Hall with some days working at home. </span></p><p><span>This role would suit an applicant who has previous complaints and or experience working for a public or regulated body. We are looking for candidates who:</span></p><ul>\n<li>Have excellent communication and interpersonal skills.  </li>\n<li>Attention to detail </li>\n<li>Can work independently, to tight deadlines </li>\n<li>Can be sensitive and robust in their approach</li>\n<li>Have a creative approach to resolving complaints, working within our policies and processes<span> </span>\n</li>\n</ul><p><img src=\"https://new.eastsussex.gov.uk/media/u22jkqoq/mash-ad-1080x1690.jpg\" alt=\"mash-ad-1080x1690.jpg\"></p><p>To apply for this role please follow the ‘Apply Now’ button above. When completing your application be sure to address how you meet all the criteria in the person specification drawing on any relevant work/life experience, education or personal interests.<br><br>Interviews will be in person at County Hall in Lewes on the week of 19 May. If you are unavailable on these dates let us know and we may be able to schedule an alternative date to interview you.</p><p>We offer a diverse range of benefits to help and support you during your employment. More information can be found on our <a href=\"https://www.eastsussex.gov.uk/jobs/working-here/benefits\">benefits page.</a><br><br>This is a challenging and rewarding role that will allow you to have a real impact on our service users' customer experience. If you meet the essential criteria, we look forward to hearing from you.</p><p>For an informal discussion about this opportunity contact Polly Walsh, Customer Relations Manager at <a href=\"mailto:Polly.Walsh@eastsussex.gov.uk\">Polly.Walsh@eastsussex.gov.uk</a> to request a MS teams call or phone call.<br><br>For a team that supports you <br><img alt=\"\" height=\"174\" src=\"https://new.eastsussex.gov.uk/media/5xwbo5qn/complete-choose-east-sussex-cmyk-sticker.jpg\" width=\"174\"></p><p><br></p><h2>Additional information</h2><div>\n<p><strong>Additional Information</strong></p>\n<p>Your starting salary will be pro rata if the above position is part-time or term-time only.</p>\n<p>Data provided as part of a job application will be processed in line with the <a href=\"https://www.eastsussex.gov.uk/privacy/job-applicants\">privacy notice for job applicants.</a></p>\n<p><strong>Work Permits</strong></p>\n<p> We may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Border Agency’s Points-based Immigration System. Due to the restrictions we cannot guarantee that individuals that meet the requirements of the Points-based Immigration System will be issued with clearance to obtain work permits. </p>\n<p>If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role.</p>\n<p><strong>Reasonable adjustments</strong></p>\n<p>If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.</p>\n<p>Reasonable adjustments include things like an offline application form. If you would like to discuss your requirements further, please get in touch.</p>\n<p><strong>Equal Opportunities</strong></p>\n<p>East Sussex County Council is an equal opportunities employer. We welcome applications from all suitable candidates, regardless of race, gender, sexual orientation, disability or age. All applications are treated on merit.</p>\n</div><h2>Company information</h2><p><img alt=\"\" height=\"100\" src=\"https://new.eastsussex.gov.uk/media/lanmber4/disability-confident-logo.jpg\" width=\"207\">   <img alt=\"\" height=\"155\" src=\"https://new.eastsussex.gov.uk/media/ydehsc5r/tfn_fosteringfriendlylogo_colour.jpg\" width=\"250\"></p><p><img alt=\"\" height=\"150\" src=\"https://new.eastsussex.gov.uk/media/3izakvvv/ers-gold-banner-2023.png\" width=\"475\"></p>","shortDescription":"","salaryDescription":"£27,829 - £28,486 per annum pro rata","publishDate":"2025-05-04T23:00:00.000Z","expirationDate":"2025-05-18T22:59:59.000Z","logoUri":"https://www.lgjobs.com/logos/logos/d3693b61-076d-4d0f-9c61-1ad3335c7587.png","score":1,"featured":false,"enhanced":false},{"id":"3cc94dcb-15ea-484c-9170-4e0549fc08bd","title":"Contracts Officer - PFI","employer":"East Sussex County Council","department":"","location":"Lewes","locationType":3,"description":"<h2>Job introduction</h2><div>\n<p><img alt=\"\" height=\"267\" src=\"https://new.eastsussex.gov.uk/media/t4rhacha/job-ad-banner.png\" width=\"475\"></p>\n<p> </p>\n</div><h2>About the role</h2><p>Do you have a passion for excellent customer service and an interest in contract management within a school setting?</p><p>The Contract Officer role sits within the Business Services department, which helps ensure the Council can provide its whole range of services effectively. This role is part of the Estates Team which delivers vital services to schools and corporate sites. You will be working in a close-knit team where contract management delivery is at the heart of what we do.</p><p>You will be responsible for assisting the Contract Manager in the operational management of the Council’s Peacehaven PFI Contract to expiry in July 2026. The role involves building sound professional relationships with schools, stakeholders and contractors. </p><p>We are looking for candidates who…</p><ul>\n<li>Have proven experience in contract management</li>\n<li>Thrive in a fast paced varied environment where no two days are the same</li>\n<li>Possess organisational skills</li>\n<li>Enjoy providing and monitoring project management documentation</li>\n<li>Enjoy problem solving and managing queries through to completion</li>\n<li>Are proficient in the use of IT systems such as Outlook, Word and Excel</li>\n<li>A willingness to travel, the role covers schools across East Sussex</li>\n</ul><p>Some local travel will be required for this role, in addition to occasionally working evenings to accommodate the needs of schools. </p><p><span></span><br></p><p>To apply for this role, please send your CV and a covering letter. Be sure to address how you meet all the criteria in the person specification, drawing on any relevant work/life experience, education or personal interests.</p><p>Interviews will be held over Teams, week commencing 19 May 2025. If you are unavailable on these dates, or would prefer an in-person interview, let us know. </p><p>The role involves visiting schools across East Sussex with office days based in Lewes. There are elements of hybrid working, and some flexibility to manage your own calendar.</p><p>We offer a diverse range of benefits to help and support you during your employment. More information can be found on our <a href=\"https://www.eastsussex.gov.uk/jobs/working-here/benefits\">benefits page.</a></p><p><em>For an informal discussion about this opportunity contact Pauline Young - <a href=\"mailto:Pauline.young@eastsussex.gov.uk\">Pauline.young@eastsussex.gov.uk</a> </em><em>to request a MS teams call or phone call.</em></p><p><strong>For work that makes a difference</strong></p><p><img alt=\"\" height=\"174\" src=\"https://new.eastsussex.gov.uk/media/5xwbo5qn/complete-choose-east-sussex-cmyk-sticker.jpg\" width=\"174\"></p><p><br></p><h2>Additional information</h2><div>\n<p><strong>Additional Information</strong></p>\n<p>Your starting salary will be pro rata if the above position is part-time or term-time only.</p>\n<p>Data provided as part of a job application will be processed in line with the <a href=\"https://www.eastsussex.gov.uk/privacy/job-applicants\">privacy notice for job applicants.</a></p>\n<p><strong>Work Permits</strong></p>\n<p> We may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Border Agency’s Points-based Immigration System. Due to the restrictions we cannot guarantee that individuals that meet the requirements of the Points-based Immigration System will be issued with clearance to obtain work permits. </p>\n<p>If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role.</p>\n<p><strong>Reasonable adjustments</strong></p>\n<p>If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.</p>\n<p>Reasonable adjustments include things like an offline application form. If you would like to discuss your requirements further, please get in touch.</p>\n<p><strong>Equal Opportunities</strong></p>\n<p>East Sussex County Council is an equal opportunities employer. We welcome applications from all suitable candidates, regardless of race, gender, sexual orientation, disability or age. All applications are treated on merit.</p>\n<p>.</p>\n</div><h2>Company information</h2><p><img alt=\"\" height=\"100\" src=\"https://new.eastsussex.gov.uk/media/lanmber4/disability-confident-logo.jpg\" width=\"207\">  <img alt=\"\" height=\"155\" src=\"https://new.eastsussex.gov.uk/media/ydehsc5r/tfn_fosteringfriendlylogo_colour.jpg\" width=\"250\"></p><p><img alt=\"\" height=\"150\" src=\"https://new.eastsussex.gov.uk/media/3izakvvv/ers-gold-banner-2023.png\" width=\"475\"></p>","shortDescription":"","salaryDescription":"£32,030 - £34,188 per annum","publishDate":"2025-05-04T23:00:00.000Z","expirationDate":"2025-05-18T22:59:59.000Z","logoUri":"https://www.lgjobs.com/logos/logos/354bfe98-6785-4fa7-938e-831693ec7584.png","score":1,"featured":false,"enhanced":false},{"id":"afe6eedb-7b6d-4b03-842a-38cda9b535be","title":"Housing Support Officer","employer":"Brighton & Hove City Council","department":"","location":"Housing Centre, Unit 1, Fairway Trading Estate, Eastergate Road, Brighton","locationType":3,"description":"<h2>Job introduction</h2><div><div>\n<p>Are you a team player that enjoys the challenge of working in a busy environment?</p>\n<p>Are you well organised and enjoy managing competing demands?</p>\n<p>Do you enjoy administrative support and have great attention to detail?</p>\n<p>If so, we have an exciting opportunity to join the Housing Leadership Support Team as a Housing Support Officer. We are a small, friendly team that work closely with the Housing Senior Management Team, providing a complete time management, correspondence and administrative support service, including supplying management information for reports and undertaking other specific administrative activities and projects to support the smooth running of the department.</p>\n<p>As a Housing Support Officer, you will provide secretarial support to anticipate the needs of the Housing Management Team including producing documentation and reports, some of which may be confidential, minuting meetings and other projects as required. In addition to this, the team as a whole covers various activities including managing the responses to Housing FOIs, Housing Member Enquiries, Housing Area Panels, People Services Complaints and managing the Out of hours Rota.  </p>\n<p>For an informal discussion, please contact - Emma Darlaston-Williams, Management and Project Support Officer on <a href=\"mailto:emma.darlaston@brighton-hove.gov.uk\">emma.darlaston@brighton-hove.gov.uk</a> or on 07753282138.</p>\n</div></div><h2>About the role</h2><p>Diary management is a key area of the role, arranging and coordinating meetings and appointments with internal and external stakeholders, as well as preparing agendas, taking notes, summarising information and disseminating this information to attendees.</p><p>The team are responsible for managing the responses to Housing FOIs, Housing Member Enquiries, Housing Area Panels, People Services Complaints and managing the Out of hours Rota. </p><p>The management of these processes within the Service, entails logging information, liaising with other teams for responses, proof reading and replying to Councillors, members, residents as well as internal teams to strict deadlines. Some of the information will be of a confidential and sensitive manner, therefore the postholder should be tactful and diplomatic with their responses and develop a good tone of voice in correspondence.</p><p>You will ideally have experience of working in a busy office environment with the ability to prioritise your workload around the demands of the service and strict deadlines.</p><p>Previous experience would be great but is not essential. If you have some of the skills above, we will provide training and support for the rest.</p><p>We want you to feel supported and valued so we offer benefits such as:</p><ul>\n<li>Working within a very supportive team</li>\n<li>Flexible working hours</li>\n<li>Excellent training opportunities</li>\n</ul><p>Please read our <a href=\"https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/how-apply-job-council\">Apply for a job at the council</a> pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.</p><p>As part of your application, you will need to upload your Application Form and answers to some shortlisting questions.  Your answers to the shortlisting questions are the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (<a href=\"https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/application-form-guidance\">Application Form guidance (brighton-hove.gov.uk)</a> and (<a href=\"https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/shortlisting-questions-guidance\">Shortlisting guidance (brighton-hove.gov.uk)</a> as this gives important advice which will increase your chance of success in the shortlisting process.</p><h2>Additional information</h2><div><div>\n<p>Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.</p>\n<p>We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining. Your contractual location will be the designated council office for your team and travel to and from your contractual location would be at your own expense.</p>\n<p>For more information about our values and the benefits of working at the council, visit <a href=\"https://www.brighton-hove.gov.uk/jobs/why-work-us\">Why work for us </a></p>\n</div></div><h2>Company information</h2><p><strong>Encouraging a diverse workforce</strong></p><p>Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton & Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.</p><p>Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our <a href=\"https://www.brighton-hove.gov.uk/fair-and-inclusive\">fair and inclusive</a> actions, our <a href=\"https://www.brighton-hove.gov.uk/becoming-anti-racist-city\">anti-racism strategy</a> and the work we are doing to <a href=\"https://www.brighton-hove.gov.uk/jobs/why-work-us/how-we-create-fair-and-inclusive-workplace\">encourage a diverse workforce (brighton-hove.gov.uk).</a></p>","shortDescription":"","salaryDescription":"£28,163 - £30,060","publishDate":"2025-04-28T23:00:00.000Z","expirationDate":"2025-05-13T22:59:59.000Z","logoUri":"https://www.lgjobs.com/logos/logos/5318193d-59d7-4654-b67e-dda676975143.png","score":1,"featured":false,"enhanced":false},{"id":"95c3ee04-ec20-41e4-8375-17ef14e313f6","title":"Senior Business Administrator","employer":"East Sussex County Council","department":"","location":"Polegate","locationType":3,"description":"<h2>Job introduction</h2><div>\n<p><img alt=\"\" height=\"267\" src=\"https://new.eastsussex.gov.uk/media/t4rhacha/job-ad-banner.png\" width=\"475\"></p>\n<p> </p>\n</div><h2>About the role</h2><p><span>If you have a passion for service delivery and a keenness to support our libraries, we would like to hear from you!</span></p><p><span>We are looking for two part-time Senior Business Administrators to join our Library Administration Support Team.  The role involves supporting a range of duties, including placing and processing orders for goods and services, assisting with staff recruitment, answering customer and staff enquiries, data entry, and making updates to our website. You will often be required to organise your own workload to meet the demands of a reactive and busy environment.</span></p><p><span>MS Office skills are essential, as is the ability to communicate efficiently and effectively with customers and colleagues. You should be flexible and self-motivated with the ability to work independently as well as part of a team. </span></p><p><span>We are looking for candidates who:</span></p><ul>\n<li>Have customer service and communication skills</li>\n<li>Have strong ICT skills and an interest in further development</li>\n<li>Can input and manage data with attention to detail</li>\n<li>Can prioritise work and meet deadlines</li>\n<li>Work well in a team</li>\n<li>Are willing to learn and undertake training as required<br><br>\n</li>\n</ul><p><span><span> </span></span><br><span>There are two posts available, one permanent, and one fixed-term until 31 March 2026. The highest scoring candidate at interview will be asked to confirm their preference.</span></p><p><span>Work rota:</span></p><p><span>Permanent post: Monday 9am – 5pm, Thursday 1.30pm – 5pm, Friday 9am – 5pm </span><br><span>Fixed-term post: Wednesday 9am – 5pm, Thursday 9am – 5pm, Friday 1.30pm – 5pm</span><br><br>To apply for this role please follow the ‘Apply Now’ button above. When completing your application be sure to address how you meet all the criteria in the person specification drawing on any relevant work/life experience, education or personal interests.</p><p>Interviews will be confirmed within two weeks of the closing date and will take place at Eastbourne Library in person.</p><p><span>We offer a diverse range of benefits to help and support you during your employment. More information can be found on our </span><span><a href=\"https://www.eastsussex.gov.uk/jobs/working-here\">benefits page</a></span><span>.</span><br><br><span>For an informal discussion, please contact please contact Sam Verrall, Office Manager, on 07543 800593. </span></p><p><strong><span>For work that makes a difference.</span></strong></p><p><img width=\"111\" height=\"111\" src=\"https://orbis-uploads-eu-west-2.s3.eu-west-2.amazonaws.com/rte/image/ImOaWldPeTdIq5fUgI6ItoiNdhDTU2Cft9yIBgXd.jpg\" alt=\"A red circle with white textDescription automatically generated\"></p><p><br></p><h2>Additional information</h2><div>\n<p><strong>Additional Information</strong></p>\n<p>Your starting salary will be pro rata if the above position is part-time or term-time only.</p>\n<p>Data provided as part of a job application will be processed in line with the <a href=\"https://www.eastsussex.gov.uk/privacy/job-applicants\">privacy notice for job applicants.</a></p>\n<p><strong>Work Permits</strong></p>\n<p> We may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Border Agency’s Points-based Immigration System. Due to the restrictions we cannot guarantee that individuals that meet the requirements of the Points-based Immigration System will be issued with clearance to obtain work permits. </p>\n<p>If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role.</p>\n<p><strong>Reasonable adjustments</strong></p>\n<p>If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.</p>\n<p>Reasonable adjustments include things like an offline application form. If you would like to discuss your requirements further, please get in touch.</p>\n<p><strong>Equal Opportunities</strong></p>\n<p>East Sussex County Council is an equal opportunities employer. We welcome applications from all suitable candidates, regardless of race, gender, sexual orientation, disability or age. All applications are treated on merit.</p>\n</div><h2>Company information</h2><p><img alt=\"\" height=\"100\" src=\"https://new.eastsussex.gov.uk/media/lanmber4/disability-confident-logo.jpg\" width=\"207\">   <img alt=\"\" height=\"155\" src=\"https://new.eastsussex.gov.uk/media/ydehsc5r/tfn_fosteringfriendlylogo_colour.jpg\" width=\"250\"></p><p><img alt=\"\" height=\"150\" src=\"https://new.eastsussex.gov.uk/media/3izakvvv/ers-gold-banner-2023.png\" width=\"475\"></p>","shortDescription":"","salaryDescription":"£25,993 - £26,835 per annum pro rata","publishDate":"2025-04-27T23:00:00.000Z","expirationDate":"2025-05-18T22:59:59.000Z","logoUri":"https://www.lgjobs.com/logos/logos/d3fc8a49-f925-47d4-af40-9de0fa4ab46a.png","score":1,"featured":false,"enhanced":false},{"id":"7d457b0f-7073-46db-ae0c-db8f6dd8913b","title":"Pensions Helpdesk Officer","employer":"East Sussex County Council","department":"","location":"Lewes","locationType":3,"description":"<h2>Job introduction</h2><div>\n<p><img alt=\"\" height=\"267\" src=\"https://new.eastsussex.gov.uk/media/t4rhacha/job-ad-banner.png\" width=\"475\"></p>\n<p> </p>\n</div><h2>About the role</h2><p><span><strong>Do you have a good eye for detail and able to prioritise a busy workload to ensure that deadlines are met? Then we have the role for you!</strong></span></p><p><span>The pensions Helpdesk is the first point of contact for both internal and external members and provides a high level of Customer Service by providing accurate, clear and informative responses.</span></p><p><span>Members can contact us via telephone, email and more recently via a “contact us” facility on their online portal. </span><span>No two days are the same, so if you want to work in a friendly, fast moving, diverse environment this is the place to be.</span></p><p><span>This is a truly unique opportunity to join an award-winning Pension Fund that can offer you the chance to grow and develop your career within a forward-thinking team. This is a fantastic opportunity for you to work in a fast paced, varied, and dynamic environment. </span></p><p><span>Provide a high level of customer services support and to ensure that customers are treated with sensitivity, courtesy, and respect with consideration for their personal circumstances.</span></p><p><span>The pensions helpdesk sits within the pensions team, which is part of the finance department, which resides in the business operations directorate of the County Council.</span></p><p><br></p><p>We are looking for candidates who…</p><ul>\n<li>Provide a high level of customer services support.</li>\n<li>Receive and respond to everyday enquiries from colleagues and customers to provide a timely, courteous, and value-added service. </li>\n<li>Take responsibility for own workload and work independently.</li>\n</ul><p><img src=\"https://orbis-uploads-eu-west-2.s3.eu-west-2.amazonaws.com/rte/image/qiAtN0jbfQm1DGhxV2odfvGQwd2CdHQJ5EMJOGUr.png\" alt=\"qiAtN0jbfQm1DGhxV2odfvGQwd2CdHQJ5EMJOGUr.png\"></p><p>To apply for this role please follow the ‘Apply Now’ button above. We will be accepting a copy of your CV and covering letter addressing how you meet all the criteria in the person specification drawing on any relevant work/life experience. Please ensure that you refer to the full job description attached at the bottom of this advert when applying for this role.</p><p>Interviews will take via Microsoft Teams and will be taking place within two weeks of the advert closure. If shortlisted, we will offer you dates to appear. If you are unavailable on the dates offered, please let us know and we may be able to schedule an alternative option.</p><p>We offer a diverse range of benefits to help and support you during your employment. More information can be found on our <a href=\"https://www.eastsussex.gov.uk/jobs/working-here/benefits\">benefits page.</a></p><p>For an informal discussion, please contact Paul Punter - Head of Pensions Administration on 07949 993485.</p><p>\"<em>The best thing about working here is that everyone’s really supportive and you always get the opportunity to develop your qualifications</em>.\" <strong>Lesley, Personal Assistant</strong></p><p><img alt=\"\" height=\"174\" src=\"https://new.eastsussex.gov.uk/media/5xwbo5qn/complete-choose-east-sussex-cmyk-sticker.jpg\" width=\"174\"></p><p><br></p><h2>Additional information</h2><div>\n<p><strong>Additional Information</strong></p>\n<p>Your starting salary will be pro rata if the above position is part-time or term-time only.</p>\n<p>Data provided as part of a job application will be processed in line with the <a href=\"https://www.eastsussex.gov.uk/privacy/job-applicants\">privacy notice for job applicants.</a></p>\n<p><strong>Work Permits</strong></p>\n<p> We may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Border Agency’s Points-based Immigration System. Due to the restrictions we cannot guarantee that individuals that meet the requirements of the Points-based Immigration System will be issued with clearance to obtain work permits. </p>\n<p>If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role.</p>\n<p><strong>Reasonable adjustments</strong></p>\n<p>If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.</p>\n<p>Reasonable adjustments include things like an offline application form. If you would like to discuss your requirements further, please get in touch.</p>\n<p><strong>Equal Opportunities</strong></p>\n<p>East Sussex County Council is an equal opportunities employer. We welcome applications from all suitable candidates, regardless of race, gender, sexual orientation, disability or age. All applications are treated on merit.</p>\n<p>.</p>\n</div><h2>Company information</h2><p><img alt=\"\" height=\"100\" src=\"https://new.eastsussex.gov.uk/media/lanmber4/disability-confident-logo.jpg\" width=\"207\">  <img alt=\"\" height=\"155\" src=\"https://new.eastsussex.gov.uk/media/ydehsc5r/tfn_fosteringfriendlylogo_colour.jpg\" width=\"250\"></p><p><img alt=\"\" height=\"150\" src=\"https://new.eastsussex.gov.uk/media/3izakvvv/ers-gold-banner-2023.png\" width=\"475\"></p>","shortDescription":"","salaryDescription":"£25,183 - £26,835 per annum","publishDate":"2025-04-20T23:00:00.000Z","expirationDate":"2025-05-11T22:59:59.000Z","logoUri":"https://www.lgjobs.com/logos/logos/40fd20f4-3757-43ad-8e35-057b853a7bda.png","score":1,"featured":false,"enhanced":false},{"id":"55685ea8-31c9-44c1-a01e-30e20e2acd97","title":"Business Administrator","employer":"East Sussex County Council","department":"","location":"Lewes","locationType":3,"description":"<h2>Job introduction</h2><div>\n<p><img alt=\"\" height=\"267\" src=\"https://new.eastsussex.gov.uk/media/t4rhacha/job-ad-banner.png\" width=\"475\"></p>\n<p> </p>\n</div><h2>About the role</h2><p>Do you enjoy working in a fast-paced environment and enjoy the challenge of a wide range of accountabilities? If so, apply now for this part-time Business Administrator role.</p><p>You will be based in Legal Services, providing support primarily to the Business Manager, but also to the Commercial and Litigation team within Legal Services. You will support the Business Manager in administering financial transactions and other key processes, while also supporting the Commercial and Litigation team in the administrative aspects of setting up and redeeming disabled facilities grant charges and deferred payment agreement charges.</p><p>This role offers valuable experience in organisation, problem-solving, and decision-making.  This position is ideal for developing professionalism, improving communication, and gaining confidence in a fast-paced environment.</p><p><br></p><p>We are looking for candidates who:</p><ul>\n<li>are detail-oriented in their work; </li>\n<li>are proficient with Microsoft Excel and Word; and</li>\n<li>are organised with an ability to prioritise work appropriately.</li>\n</ul><p>This role offers a unique experience, which enables you to do work which is meaningful and purposeful to your wider local community in a supportive environment. </p><p><br></p><p><span><span> </span><span> </span><span> </span><span> </span><span> </span><span> </span><span> </span><span> </span></span></p><p>To apply for this role please follow the ‘Apply Now’ button above. When completing your application be sure to address how you meet all the criteria in the person specification drawing on any relevant work/life experience, education or personal interests.</p><p>We offer a diverse range of benefits to help and support you during your employment. More information can be found on our <a href=\"https://www.eastsussex.gov.uk/jobs/benefits\">benefits page.</a></p><p>For an informal discussion about this opportunity email Darren Marchant, Business Manager – Legal Services, at <a href=\"mailto:darren.marchant@eastsussex.gov.uk\">darren.marchant@eastsussex.gov.uk</a>.    </p><p>Interviews will be in person at County Hall on 21 and 22 May.  If you are unavailable on these dates let us know and we may be able to schedule an alternative date to interview you.</p><p>If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.</p><p>Reasonable adjustments include things like an offline application form. If you would like to discuss your requirements further, please get in touch.</p><p>#Ask me if this can be an apprenticeship</p><p>Vocational Training through Apprenticeships is now available to our staff, ranging from entry level to degree level qualifications. You can talk to the hiring manager and the apprenticeship team about what qualifications would be relevant to you and this job role, and if it is possible to support you in <a href=\"https://www.eastsussex.gov.uk/jobs/apprenticeships\">apprenticeship training.</a></p><p><img alt=\"\" height=\"174\" src=\"https://new.eastsussex.gov.uk/media/5xwbo5qn/complete-choose-east-sussex-cmyk-sticker.jpg\" width=\"174\"></p><p><br></p><h2>Additional information</h2><div>\n<p><strong>Additional Information</strong></p>\n<p>Your starting salary will be pro rata if the above position is part-time or term-time only.</p>\n<p>Data provided as part of a job application will be processed in line with the <a href=\"https://www.eastsussex.gov.uk/privacy/job-applicants\">privacy notice for job applicants.</a></p>\n<p><strong>Work Permits</strong></p>\n<p> We may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Border Agency’s Points-based Immigration System. Due to the restrictions we cannot guarantee that individuals that meet the requirements of the Points-based Immigration System will be issued with clearance to obtain work permits. </p>\n<p>If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role.</p>\n<p><strong>Reasonable adjustments</strong></p>\n<p>If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.</p>\n<p>Reasonable adjustments include things like an offline application form. If you would like to discuss your requirements further, please get in touch.</p>\n<p><strong>Equal Opportunities</strong></p>\n<p>East Sussex County Council is an equal opportunities employer. We welcome applications from all suitable candidates, regardless of race, gender, sexual orientation, disability or age. All applications are treated on merit.</p>\n</div><h2>Company information</h2><p><img alt=\"\" height=\"100\" src=\"https://new.eastsussex.gov.uk/media/lanmber4/disability-confident-logo.jpg\" width=\"207\">   <img alt=\"\" height=\"155\" src=\"https://new.eastsussex.gov.uk/media/ydehsc5r/tfn_fosteringfriendlylogo_colour.jpg\" width=\"250\"></p><p><img alt=\"\" height=\"150\" src=\"https://new.eastsussex.gov.uk/media/3izakvvv/ers-gold-banner-2023.png\" width=\"475\"></p>","shortDescription":"","salaryDescription":"£24,404 - £24,790 per annum","publishDate":"2025-04-13T23:00:00.000Z","expirationDate":"2025-05-18T22:59:59.000Z","logoUri":"https://www.lgjobs.com/logos/logos/613d024f-b801-43ad-ab13-846d7f0e8595.png","score":1,"featured":false,"enhanced":false},{"id":"0dd0714a-277b-4cae-8d1e-b526ebc54d3e","title":"Senior Business Administrator","employer":"East Sussex County Council","department":"","location":"Countywide","locationType":3,"description":"<h2>Job introduction</h2><div>\n<p><img alt=\"\" height=\"267\" src=\"https://new.eastsussex.gov.uk/media/t4rhacha/job-ad-banner.png\" width=\"475\"></p>\n<p> </p>\n</div><h2>About the role</h2><p><span>Would you like to help improve the quality of life for adults with learning disabilities? </span></p><p><span>If so, an exciting opportunity has arisen for a Senior Business Administrator within our Community Learning Disabilities Team!</span></p><p><span>Our administrators play a key role in supporting the Council, helping us to provide a better service to the people of East Sussex. Working in an ever-changing environment, you will be required to multi-task and work to deadlines. </span></p><p><span>You will need to work independently, on your own initiative, and as part of a team with varied support needs. Ongoing training and development opportunities will be made available to ensure you get all the training and support you need to succeed. You can expect to work with a supportive administrative team with a variety of tasks to be completed for the service which can further your development within an administrative role.</span></p><p><span>Successful candidates will have:</span></p><ul>\n<li>A passion to help people </li>\n<li>The ability to deliver customer service</li>\n<li>Have both verbal and written communication skills</li>\n<li>Knowledge and experience of MS office, as well as general IT skills<br><br>\n</li>\n</ul><p><img alt=\"\" height=\"469\" src=\"https://new.eastsussex.gov.uk/media/u22jkqoq/mash-ad-1080x1690.jpg\" width=\"300\"></p><p> </p><p>Your contracted base will be Bellbrook (Uckfield) or Cavendish House (Hastings). You must be available to work at either location when required. <br>Working Hours: Tuesday-Thursday 8:30am-5:00pm; and Friday 8:30am-4:30pm. The team works remotely, with 1 in office day per week minimum.</p><p>To apply for this role please follow the ‘Apply Now’ button above. When completing your application be sure to address how you meet all the criteria in the person specification drawing on any relevant work/life experience, education or personal interests</p><p>The interview process will consist of a formal interview, and these will take place over MS Teams within 1-2 weeks of the closing date.<br><br></p><p><span>The best part of the Senior Business Administrator role within the service is the variety of tasks required and the support we offer to our service users while being part of a supportive team. </span></p><p>If you have any queries or wish to discuss anything prior to application please contact: Sarah Barrow, Office Manager or Taya King, Senior Business Administrator on – 01323 466166.<br>#Ask me if this can be an apprenticeship</p><p>Vocational Training through Apprenticeships is now available to our staff, ranging from entry level to degree level qualifications. You can talk to the hiring manager and the apprenticeship team about what qualifications would be relevant to you and this job role, and if it is possible to support you in <a href=\"https://www.eastsussex.gov.uk/jobs/apprenticeships\">apprenticeship training.</a><br><br></p><p>We offer a diverse range of benefits to help and support you during your employment. More information can be found on our <a href=\"https://www.eastsussex.gov.uk/jobs/benefits\">benefits page.</a></p><p><span>\"<em>The best thing about working here is that everyone’s really supportive and you always get the opportunity to develop your qualifications\". </em>Lesley, Personal Assistant </span></p><p><span>For a team that supports me </span></p><p><img alt=\"\" height=\"174\" src=\"https://new.eastsussex.gov.uk/media/5xwbo5qn/complete-choose-east-sussex-cmyk-sticker.jpg\" width=\"174\"></p><p><br></p><h2>Additional information</h2><div>\n<p>Your starting salary will be pro rata if the above position is part-time or term-time only.</p>\n<p>Work Permits: we may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Border Agency’s Points-based Immigration System.</p>\n<p>Due to the restrictions we cannot guarantee that individuals that meet the requirements of the Points-based Immigration System will be issued with clearance to obtain work permits.</p>\n<p>If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role.</p>\n<p>If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.</p>\n<p>Reasonable adjustments include things like an offline application form. If you would like to discuss your requirements further, please get in touch.</p>\n</div><h2>Company information</h2><p>East Sussex County Council is an equal opportunities employer. We welcome applications from all suitable candidates, regardless of race, gender, sexual orientation, disability or age. All applications are treated on merit.</p><p><img alt=\"\" height=\"100\" src=\"https://new.eastsussex.gov.uk/media/lanmber4/disability-confident-logo.jpg\" width=\"207\">   <img alt=\"\" height=\"155\" src=\"https://new.eastsussex.gov.uk/media/ydehsc5r/tfn_fosteringfriendlylogo_colour.jpg\" width=\"250\"></p><p><img alt=\"\" height=\"150\" src=\"https://new.eastsussex.gov.uk/media/3izakvvv/ers-gold-banner-2023.png\" width=\"475\"></p>","shortDescription":"","salaryDescription":"£25,993 - £26,835 per annum pro rata","publishDate":"2025-03-10T00:00:00.000Z","expirationDate":"2025-05-18T22:59:59.000Z","logoUri":"https://www.lgjobs.com/logos/logos/becaca2c-94b6-44c6-8716-44138a5ced24.png","score":1,"featured":false,"enhanced":false}],"totalResults":7,"page":1,"pageSize":20,"facets":{"ContractType":{"1":5,"2":2},"WorkingPatterns":{"1":2,"2":5},"EmployerType":{"local government":7},"PublishDate":{"1":0,"2":0,"3":2,"4":4,"5":7},"LocationType":{"3":7},"JobTypes":{"administration":7}},"randomNumber":0,"noOfFeaturedJobs":0,"bounds":[{"lat":50.88801,"lng":-0.018078877},{"lat":50.860424,"lng":-0.018078877},{"lat":50.860424,"lng":0.049271535},{"lat":50.88801,"lng":0.049271535},{"lat":50.88801,"lng":-0.018078877}],"error":null}},"dataUpdateCount":1,"dataUpdatedAt":1746686444230,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobs",null,"lewes",null,null,{},{"contractType":[],"workingPatterns":[],"locationType":[],"jobTypes":["administration"],"employerType":[],"datePosted":5},2,1],"queryHash":"[\"jobs\",null,\"lewes\",null,null,{},{\"contractType\":[],\"datePosted\":5,\"employerType\":[],\"jobTypes\":[\"administration\"],\"locationType\":[],\"workingPatterns\":[]},2,1]"},{"state":{"data":[{"value":"Administration","slug":"administration"}],"dataUpdateCount":1,"dataUpdatedAt":1746686444025,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobTypesAutocomplete","administration"],"queryHash":"[\"jobTypesAutocomplete\",\"administration\"]"}]}
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Complaints Officer, Duty

East Sussex County Council

East Sussex County Council logo

£27,829 - £28,486 per annum pro rata

Lewes (On-Site)

Posted 3 days ago

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