{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1749618138044,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"id":"9b423284-98ef-489a-9f9c-6052f76600d6","title":"Complaints Administrator","synonyms":["Complaints Administrator"],"reference":"SKDC/25/315806","description":"Hours: 35 Hours per week\nSalary: SK7 (£25,794 per annum)\nContract: Permanent\n \nThe post- holder will be responsible for delivering a high level of Customer service across the whole organisation and engaging and resolving complaints to ensure positive outcomes.\n \nThis post will be responsible for analysing interactions with customers and working with colleagues to ensure that issues are not only resolved but improvements are made to ensure the service continually learns and improves.\n \nTraining and monitoring the progress of new staff within the Council with regards to the complaints system.\n \nTo work as a part of a team providing a wide range of business support across the organisation.\n \nThe role will be primarily based in Grantham but offers a mix of office-based and remote working.\n \nThis role is not politically restricted.\n \nInterviews will take place after the 26th of June.","shortDescription":"","jobType":"Administration","employerType":"Local Government","howToApplyText":"","employer":"South Kesteven District Council","employerId":"26ffcb62-66b8-47de-99d9-433fb3108819","department":"","departmentId":"","location":"Council Offices, The Picture House, St Catherine’s Road, Grantham","locationHierarchy":[{"types":["postal_code"],"value":"NG31 6TT"},{"types":["route"],"value":"Saint Catherine's Road"},{"types":["postal_town"],"value":"Grantham"},{"types":["administrative_area_level_2","political"],"value":"Lincolnshire"},{"types":["administrative_area_level_1","political"],"value":"England"},{"types":["country","political"],"value":"United Kingdom"}],"locationType":2,"salaryDescription":"£25,000 - £29,999","salaryFrom":25000,"salaryTo":29999,"exactSalary":null,"salaryFrequency":"year","workingPatterns":[2],"workingHoursDescription":"35 hours","contractType":1,"dbsCheckRequired":false,"dbsType":0,"publishDate":"2025-06-09T11:00:00.000Z","expirationDate":"2025-06-23T22:59:00.000Z","applicationMethod":1,"applicationUrl":null,"documents":[{"fileId":"14561188-9f95-4429-9d1d-95f8b8f4a097.pdf","fileName":"Complaints_Administrator__BSU__Job_Description_June25.pdf"}],"logoUri":"https://www.lgjobs.com/logos/logos/d44f321b-a7d3-4738-8a5a-9308852a6c8f.png","awardLogoUris":[],"canonicalUrl":"https://www.lgjobs.com/jobs/9b423284-98ef-489a-9f9c-6052f76600d6","createdDate":"2025-06-09T10:46:29.000Z","applicationFormName":"","onHold":false,"expired":false,"featuredJob":false,"featuredJobRefreshed":false,"enhanced":false,"applied":false},"dataUpdateCount":1,"dataUpdatedAt":1749618138256,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobDetails","9b423284-98ef-489a-9f9c-6052f76600d6?signup=true"],"queryHash":"[\"jobDetails\",\"9b423284-98ef-489a-9f9c-6052f76600d6?signup=true\"]"},{"state":{"data":{"id":"9b423284-98ef-489a-9f9c-6052f76600d6","title":"Complaints Administrator","synonyms":["Complaints Administrator"],"reference":"SKDC/25/315806","description":"Hours: 35 Hours per week\nSalary: SK7 (£25,794 per annum)\nContract: Permanent\n \nThe post- holder will be responsible for delivering a high level of Customer service across the whole organisation and engaging and resolving complaints to ensure positive outcomes.\n \nThis post will be responsible for analysing interactions with customers and working with colleagues to ensure that issues are not only resolved but improvements are made to ensure the service continually learns and improves.\n \nTraining and monitoring the progress of new staff within the Council with regards to the complaints system.\n \nTo work as a part of a team providing a wide range of business support across the organisation.\n \nThe role will be primarily based in Grantham but offers a mix of office-based and remote working.\n \nThis role is not politically restricted.\n \nInterviews will take place after the 26th of June.","shortDescription":"","jobType":"Administration","employerType":"Local Government","howToApplyText":"","employer":"South Kesteven District Council","employerId":"26ffcb62-66b8-47de-99d9-433fb3108819","department":"","departmentId":"","location":"Council Offices, The Picture House, St Catherine’s Road, Grantham","locationHierarchy":[{"types":["postal_code"],"value":"NG31 6TT"},{"types":["route"],"value":"Saint Catherine's Road"},{"types":["postal_town"],"value":"Grantham"},{"types":["administrative_area_level_2","political"],"value":"Lincolnshire"},{"types":["administrative_area_level_1","political"],"value":"England"},{"types":["country","political"],"value":"United Kingdom"}],"locationType":2,"salaryDescription":"£25,000 - £29,999","salaryFrom":25000,"salaryTo":29999,"exactSalary":null,"salaryFrequency":"year","workingPatterns":[2],"workingHoursDescription":"35 hours","contractType":1,"dbsCheckRequired":false,"dbsType":0,"publishDate":"2025-06-09T11:00:00+00:00","expirationDate":"2025-06-23T22:59:00+00:00","applicationMethod":1,"applicationUrl":null,"documents":[{"fileId":"14561188-9f95-4429-9d1d-95f8b8f4a097.pdf","fileName":"Complaints_Administrator__BSU__Job_Description_June25.pdf"}],"logoUri":"https://www.lgjobs.com/logos/logos/d44f321b-a7d3-4738-8a5a-9308852a6c8f.png","awardLogoUris":[],"canonicalUrl":"https://www.lgjobs.com/jobs/9b423284-98ef-489a-9f9c-6052f76600d6","createdDate":"2025-06-09T10:46:29+00:00","applicationFormName":"","onHold":false,"expired":false,"featuredJob":false,"featuredJobRefreshed":false,"enhanced":false,"applied":false},"dataUpdateCount":1,"dataUpdatedAt":1749618138139,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["similarJobs","9b423284-98ef-489a-9f9c-6052f76600d6?signup=true"],"queryHash":"[\"similarJobs\",\"9b423284-98ef-489a-9f9c-6052f76600d6?signup=true\"]"}]}

AppliedJobsView

CandidateRedesign

CvParsing

FullCandidateProfile

HeaderJobsButton

ImageOptimization

JobSearchPreferences

LogosFromSameDomain

MatchedJobs

NewJobTypes

NewNavbar

NewPlacesAutocomplete

PdfJobDocuments

ReciteMe

Placeholder job title

Placeholder department

Placeholdertown (On site)