Digital Content Editor

Digital Content Editor

£41,442 - £44,331

As a Digital Content Editor you will contribute to improving the way we use our website and other owned digital channels such as bulk emails, with an approach to content that is anchored in evidence and strategy. You will help to enhance resident experience through 
contributing to changes that improve the usability and accessibility of the website, including through optimising content for better search and navigation.

To achieve this you will create, edit and post digital content that supports the Council’s integrated campaigns, deliver plans for keeping content-up-to-date, and execute plans for reviewing and improving web content.

You will also devise content for Newham e-newsletters and the intranet, keeping intranet pages up-to-date, easy to navigation and user friendly. For all owned digital channels, you will develop creative and engaging content, applying Newham brand guidelines, following the Council’s web content strategy, and applying best practice for accessibility.

You will use web analytics to monitor website traffic, user behaviour and user engagement, working closely with Senior Digital Content Editor to implement learning and improvement actions. You will support the Senior Digital Content Editor to devise digital content plans, and contribute to the development and review of the Council’s digital content strategy.

You will also provide advice and guidance to front-line Services who are responsible for maintaining their own service content.
Job Context

 The post holder reports to the Senior Digital Content Editor.
 The post holder has no line management responsibility.
 All employees are required to participate in the Performance Development Scheme and to undertake appropriate training and development identified to enhance their work.
 The post holder will work collaboratively with colleagues in the Marketing Directorate and across the Council, playing an integral part in the delivery of goal orientated integrated campaigns.
 The post holder will be required to work some evenings, weekends and occasional public holidays in order to meet campaign and communication requirements.
Key Tasks and Accountabilities
Key tasks and accountabilities are intended to be a guide to the range and level of work expected of the post holder. This is not an exhaustive list of all tasks that may fall to the post holder and employees will be expected to carry out such other reasonable duties which may be required from time to time.
 Use web analytics to monitor website traffic, user behaviour and user engagement, and recommend actions to be incorporated into the plan for improving web content.
 Write, edit and proofread creative and engaging content for the Council’s website and Newham e-newsletters, often translating complex information into clear and concise language and making effective and inspiring use of graphics, photography and multimedia in line with brand guidelines.
 Apply legal requirements and accessibility standards, such as Web Content Accessibility Guidelines (WCAG), and Newham’s editorial standards.

Please view JD here

Closing date 28/5/25

Additional Information

We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us.

The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.

We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by https://www.cifas.org.uk/fpn.