Senior Civil Enforcement Officer

This vacancy is only open to North Somerset Council employees and agency workers contracted to North Somerset Council.

About Us

North Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.

The Role

We are seeking a dedicated Senior Civil Enforcement Officer to join our Parking Services team. The Parking Services team cover enforcement of parking restrictions and Public Space Protection Orders (PSPO) offences across the whole of North Somerset district.

The person will report directly to the Civil Enforcement Supervisor and will act in a senior responsible officer position. You will make decisions and give advice to other members of the team, within guidelines, particularly when working outside of normal core hours to maintain a fair and consistent approach to parking enforcement. You will ensure officers safety and that they are briefed and debriefed each day with relivent information. You will train new staff and monitor existing staff for any training requirements and carry out enforcement checks as required and ensure daily checks of car parks and on-street are completed. You will also be required to carry out normal duties of a Civil Enforcement Officer. Working hours will be on a fixed rota basis, 4 days on 2 days off, to include evenings, weekends and bank holidays. Full uniform and training provided.

Key Responsibilities:

• Daily monitoring of team and deal with issues as they arise
• Checking vehicles in car parks and in-street enforcement areas to ensure they comply with the parking order and legislation
• Issuing parking enforcement notices and collecting evidence
• Collecting evidence of PSPO offence and blue badge misuse investigations
• Maintenance and checking of Pay and Display machines
• Health and Saftey checks to car parks

The post-holder must have a valid driving licence or be able to use suitable alternative methods of travel throughout the district.

Work Style

At North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development.

This role falls into the category of Mobile/Field Worker which means you can expect to work in the following way:

• Mobile/Field Worker
• 0-1 day in the office
• Includes field workers who primarily work remotely.
• Comes into the office for meetings or focused work. Virtual connections with the team are essential, with portable technology supporting work on the go.

About You

We are looking for an individual who is passionate about parking enforcement and who possesses the following skills and experience:

Essential Criteria:

• Parking enforcement related experience
• Managing a small team on a daily basis
• Attention to detail to ensure evidence is collected for investigations

What We Offer

At North Somerset Council, we value our employees and provide a supportive and inclusive work environment.

We offer:

• Competitive salary and benefits
• Flexible working arrangements
• Local Government Pension
• Opportunities for professional development
• Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums
• Opportunity to purchase up to an additional 10 days annual leave each year
• Dedicated in house Wellbeing Team
• Salary sacrifice Cycle to Work and Electric Vehicle schemes

Further details of our excellent rewards package can be found in our Benefits booklet .

How to Apply

If you share our vision and values and are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role.

Contact Information

For further information about the role, please contact Adrian, Civil Enforcement Supervisor, on 07392 138018.

Important Information

As a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.

Interview Date: To be confirmed

Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK.

Equal Opportunities

At North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work.

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.