Technical Business Analyst-Revenues and Benefits

TECHNICAL BUSINESS ANALYST – REVENUES AND BENEFITS

 

Directorate:            Resources

Department:          Revenues and Benefits

Salary:                    Grade H - £42,708 to £46,731 per year (pay award pending)

Hours:                    37 hours per week

Contract Status:    Permanent  

Location:                Ilkeston Town Hall, Wharncliffe Road, Ilkeston, Derbyshire, DE7 5RP

                               Hybrid working available.

 

 

Join Our Team as a Technical Business Analyst – Revenues & Benefits

 

Are you a data-driven professional with a passion for public service and a knack for turning complex information into actionable insights? We’re looking for a Technical Business Analyst to join our Revenues and Benefits team and help shape the future of our service.

 

 

About the Role

 

As a key member of the Resources Directorate, you’ll lead the development and modelling of complex data to support performance management and financial forecasting in the Revenues & Benefit arena. You’ll work closely with cross-functional teams to implement efficient processes, ensure compliance, and provide insightful reports that drive strategic decisions.

 

You’ll also play a pivotal role in service redesign, digital transformation, and performance improvement - while deputising for the Head of Revenues and Benefits when needed.

 

 

Key Responsibilities

 

• Lead on statutory government returns and in-year monitoring for Revenues and Benefits.
• Drive service redesign and digital content updates aligned with legislation and the Council’s Digital Strategy.
• Deliver improvement programmes based on audits, feedback, and performance data.
• Monitor and forecast Council Tax Base and NNDR in collaboration with finance teams.
• Analyse and present data to inform service delivery and policy decisions.
• Ensure compliance with legislative changes and implement necessary updates.
• Represent the service in court proceedings to recover outstanding debt.
• Promote benefit take-up and financial assistance in line with Council objectives.

 

 

What We’re Looking For:

 

We are looking for someone with IRRV accreditation and relevant experience in Revenues and Benefits, the successful candidate will be able to demonstrate:

 

• Proven experience in data analysis, financial forecasting, and performance management.
• Strong understanding of Revenues and Benefits legislation and operations.
• Excellent communication and stakeholder management skills.
• Ability to lead projects and drive service improvements.
• Experience in court representation and debt recovery is a plus.

 

 

Ready to Apply?

 

If you're ready to make a meaningful impact in a dynamic public sector environment, we’d love to hear from you. Apply today and help us deliver outstanding services to our community.

 

 

 

In addition to a competitive salary, you will also have access to:

 

• Generous annual leave package – 29 days annual leave (rising to 33 days after 5 years’ service) plus 8 bank holidays a year.
• Free workplace car parking within the Borough.
• Opportunities for training, learning and continuous professional development.
• Family friendly and flexible working policies available.
• Option to join the Local Government Pension Scheme (LGPS) plus access to a salary sacrifice scheme for added voluntary pension contributions.

• Discounted leisure membership with the Fit for Work scheme.
• Access to an employee benefits discount and salary sacrifice scheme.

 

Please note the successful candidate will be required to undertake a Basic DBS check and BPSS check.

 

If you would like an informal discussion about this role, please contact Lisa Black, Head of Revenues and Benefits on 0115 9071011 or email lisa.black@erewash.gov.uk

 

 

The Closing date for applications is Tuesday, 1^st July 2025 at midnight.

 

Interested candidates can apply with a CV and a supporting statement, clearly demonstrating suitability and experience for the role.  Please visit http://www.erewash.gov.uk/job-search

 

You will be requested to provide some basic information before you upload your CV.

 

Alternatively, an application form and job description are available from Human Resources, Erewash Borough Council, Town Hall, Wharncliffe Road, Ilkeston, Derbyshire DE7 5RP, telephone: 0115 931 6000 (24 hr. voicemail), e-mail: jobs@erewash.gov.uk

 

If you are a current employee of Erewash Borough Council and wish to apply for this vacancy, you must apply through your Employee Self Service account. If you do not have access to Employee Self Service, you must complete a paper or word version of Erewash Borough Council’s job application form.

 

The Council is positive about disabled people and those who meet the essential shortlisting requirements will be guaranteed an interview.

 

The Council also supports the Armed Forces Covenant and those who have previously worked in the armed forces and meet the essential shortlisting criteria will be guaranteed an interview.

 

Please ensure that you make it clear on your application form that you wish to be considered under these criteria.