{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1746832484714,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"id":"24d74921-df32-4166-b600-e5173cea89e0","title":"Voids Manager","synonyms":["Voids Manager"],"reference":"1739","description":"JOB DESCRIPTION Organisation: London Borough of Waltham Forest Directorate: Place Grade: PO6 Salary: £52,584 - £55,620 Contract Type: Full time, permanent Working hours per week: 36 Application Deadline: 01/06/2025 Proposed Interview Date(s): TBC Reference:1739 About Us: Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. London Borough of Waltham Forest is one of the <a href=\"{{SIGN-IN-REQUIRED}}\">Mayor of London's Good Work Standard</a> employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment. About the role: We are seeking a dynamic and experienced Voids Manager to lead and manage the end-to-end lettings process for our housing stock. This role is crucial in maximising the number of occupied properties and minimising rent loss from void properties. The Voids Manager will lead a dedicated voids team and work closely with other services such as Tenancy Management, Assets, and Housing Options Departments, implementing improvement initiatives to reduce void turnaround times and void loss income. >><a href=\"https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Voids%20Manager%20Role%20Profile%20(1).pdf\"> Click here to download the Role Profile</a> << Key Responsibilities: <ul> <li>\nOperational Leadership: Provide strong leadership to build an effective Voids Management service, ensuring systems and processes monitor team performance and meet key objectives.</li> <li>\nPerformance Monitoring: Manage and report on void rent loss, ensuring targets are met and costs are allocated correctly.</li> <li>\nBudget Management: Forecast and manage the void revenue budget, working with the Asset Team to account for costs and market variations. </li> <li>\nContractor Management: Lead weekly meetings with contractors, ensuring KPIs are met, and processes adhered to.</li> <li>\nHealth and Safety Compliance: Ensure properties are compliant with all health and safety requirements before re-letting.</li> <li>\nContinuous Improvement: Lead on the continuous improvement of the voids process, reducing turnaround times and void rent loss.</li> </ul>Skills, Experience and Qualifications: <ul> <li>Excellent attention to detail and analytical skills, that supports the accurate analysis and interpretation of complex data. </li> <li>Proven track record in the collation of, validation, analysis and reporting of service data to inform service planning and drive improvement.</li> <li>Excellent IT skills with a detailed understanding of MS Office especially MS Excel.</li> <li>Experience in social housing or a related field directly involved with the management of void properties.</li> <li>Good understanding of the relevant legislation, statutory and regulatory requirements.</li> <li>Experience of working in a cross-departmental customer service environment, ideally within local government or housing sectors.</li> <li>Experience of improving performance and/or processes.</li> <li>Experience of project management (desirable).</li> <li>Experience of budget planning and management.</li> <li>Strong people leadership skills.</li> <li>The ability to influence, persuade and negotiate to achieve positive outcomes.</li> <li>Good verbal and written communication and interpersonal skills to build rapport with residents, contractors and internal stakeholders.</li> <li>Experience of report writing and communications for a variety of audiences, demonstrating numeracy and literacy, and applying expert knowledge.</li> <li>Understanding of the political environment within the organisation and the ability to collaborate effectively with elected officials.</li> <li>Level 4 Housing Qualification (desirable), or willingness to work towards it (essential). Preference will be given to applicants who already hold or are working towards the qualification. </li> <li>Educated to degree level or equivalent standard</li> </ul>Terms and conditions: The below terms and conditions apply to this role:<ul> <li>Satisfactory employment references and CIFAS identity checks; </li> <li>Satisfactory declaration of interest; <a>[SW1]</a> <a>[SM2]</a> </li> </ul>As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English. How to Apply: Interested candidates are invited to submit their applications online by pressing the 'Apply' button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Equal Opportunity Employer: Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposesof the Disability Confident scheme. For more information, please refer to our recruitment and selection policy. We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview. For more information on the benefits of working for the Council, please visit <a href=\"{{SIGN-IN-REQUIRED}}\">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>. Contact Information: If you have any questions about this vacancy or the application process, please contact Shahid Mallam, Acting Assistant Director, Housing People Services at <a href=\"{{SIGN-IN-REQUIRED}}\">shahid.mallam@walthamforest.gov.uk</a> If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href=\"{{SIGN-IN-REQUIRED}}\">recruitment@walthamforest.gov.uk</a>. The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method. Click here for further information on the <a href=\"{{SIGN-IN-REQUIRED}}\">Human Resources recruitment privacy notice</a>.","shortDescription":"","jobType":"Housing","employerType":"Local Government","howToApplyText":"","employer":"London Borough Of Waltham Forest","employerId":"d184a0fe-7770-4770-916a-3351a05bdbfa","department":"","departmentId":"","location":"To be confirmed","locationHierarchy":[{"types":["postal_code"],"value":"E17 4JF"},{"types":["postal_town"],"value":"London"},{"types":["administrative_area_level_2","political"],"value":"Greater London"},{"types":["administrative_area_level_1","political"],"value":"England"},{"types":["country","political"],"value":"United Kingdom"}],"locationType":3,"salaryDescription":"£52,584 - £55,620","salaryFrom":52584,"salaryTo":55620,"exactSalary":null,"salaryFrequency":"year","workingPatterns":[1],"workingHoursDescription":"","contractType":1,"dbsCheckRequired":false,"dbsType":0,"publishDate":"2025-05-08T09:17:00.000Z","expirationDate":"2025-06-01T22:59:00.000Z","applicationMethod":1,"applicationUrl":null,"documents":[],"logoUri":"https://www.lgjobs.com/logos/logos/e395705a-f04a-464b-9eaa-26c7233c3e81.jpg","awardLogoUris":[],"canonicalUrl":"https://www.jobsgopublic.com/jobs/24d74921-df32-4166-b600-e5173cea89e0","createdDate":"2025-05-08T11:03:32.000Z","applicationFormName":"","onHold":false,"expired":false,"featuredJob":false,"featuredJobRefreshed":false,"enhanced":false,"applied":false},"dataUpdateCount":1,"dataUpdatedAt":1746832484714,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobDetails","24d74921-df32-4166-b600-e5173cea89e0?signup=true"],"queryHash":"[\"jobDetails\",\"24d74921-df32-4166-b600-e5173cea89e0?signup=true\"]"},{"state":{"data":{"id":"24d74921-df32-4166-b600-e5173cea89e0","title":"Voids Manager","synonyms":["Voids Manager"],"reference":"1739","description":"JOB DESCRIPTION Organisation: London Borough of Waltham Forest Directorate: Place Grade: PO6 Salary: £52,584 - £55,620 Contract Type: Full time, permanent Working hours per week: 36 Application Deadline: 01/06/2025 Proposed Interview Date(s): TBC Reference:1739 About Us: Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. London Borough of Waltham Forest is one of the <a href=\"{{SIGN-IN-REQUIRED}}\">Mayor of London's Good Work Standard</a> employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment. About the role: We are seeking a dynamic and experienced Voids Manager to lead and manage the end-to-end lettings process for our housing stock. This role is crucial in maximising the number of occupied properties and minimising rent loss from void properties. The Voids Manager will lead a dedicated voids team and work closely with other services such as Tenancy Management, Assets, and Housing Options Departments, implementing improvement initiatives to reduce void turnaround times and void loss income. >><a href=\"https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Voids%20Manager%20Role%20Profile%20(1).pdf\"> Click here to download the Role Profile</a> << Key Responsibilities: <ul> <li>\nOperational Leadership: Provide strong leadership to build an effective Voids Management service, ensuring systems and processes monitor team performance and meet key objectives.</li> <li>\nPerformance Monitoring: Manage and report on void rent loss, ensuring targets are met and costs are allocated correctly.</li> <li>\nBudget Management: Forecast and manage the void revenue budget, working with the Asset Team to account for costs and market variations. </li> <li>\nContractor Management: Lead weekly meetings with contractors, ensuring KPIs are met, and processes adhered to.</li> <li>\nHealth and Safety Compliance: Ensure properties are compliant with all health and safety requirements before re-letting.</li> <li>\nContinuous Improvement: Lead on the continuous improvement of the voids process, reducing turnaround times and void rent loss.</li> </ul>Skills, Experience and Qualifications: <ul> <li>Excellent attention to detail and analytical skills, that supports the accurate analysis and interpretation of complex data. </li> <li>Proven track record in the collation of, validation, analysis and reporting of service data to inform service planning and drive improvement.</li> <li>Excellent IT skills with a detailed understanding of MS Office especially MS Excel.</li> <li>Experience in social housing or a related field directly involved with the management of void properties.</li> <li>Good understanding of the relevant legislation, statutory and regulatory requirements.</li> <li>Experience of working in a cross-departmental customer service environment, ideally within local government or housing sectors.</li> <li>Experience of improving performance and/or processes.</li> <li>Experience of project management (desirable).</li> <li>Experience of budget planning and management.</li> <li>Strong people leadership skills.</li> <li>The ability to influence, persuade and negotiate to achieve positive outcomes.</li> <li>Good verbal and written communication and interpersonal skills to build rapport with residents, contractors and internal stakeholders.</li> <li>Experience of report writing and communications for a variety of audiences, demonstrating numeracy and literacy, and applying expert knowledge.</li> <li>Understanding of the political environment within the organisation and the ability to collaborate effectively with elected officials.</li> <li>Level 4 Housing Qualification (desirable), or willingness to work towards it (essential). Preference will be given to applicants who already hold or are working towards the qualification. </li> <li>Educated to degree level or equivalent standard</li> </ul>Terms and conditions: The below terms and conditions apply to this role:<ul> <li>Satisfactory employment references and CIFAS identity checks; </li> <li>Satisfactory declaration of interest; <a>[SW1]</a> <a>[SM2]</a> </li> </ul>As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English. How to Apply: Interested candidates are invited to submit their applications online by pressing the 'Apply' button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Equal Opportunity Employer: Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposesof the Disability Confident scheme. For more information, please refer to our recruitment and selection policy. We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview. For more information on the benefits of working for the Council, please visit <a href=\"{{SIGN-IN-REQUIRED}}\">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>. Contact Information: If you have any questions about this vacancy or the application process, please contact Shahid Mallam, Acting Assistant Director, Housing People Services at <a href=\"{{SIGN-IN-REQUIRED}}\">shahid.mallam@walthamforest.gov.uk</a> If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href=\"{{SIGN-IN-REQUIRED}}\">recruitment@walthamforest.gov.uk</a>. The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method. Click here for further information on the <a href=\"{{SIGN-IN-REQUIRED}}\">Human Resources recruitment privacy notice</a>.","shortDescription":"","jobType":"Housing","employerType":"Local Government","howToApplyText":"","employer":"London Borough Of Waltham Forest","employerId":"d184a0fe-7770-4770-916a-3351a05bdbfa","department":"","departmentId":"","location":"To be confirmed","locationHierarchy":[{"types":["postal_code"],"value":"E17 4JF"},{"types":["postal_town"],"value":"London"},{"types":["administrative_area_level_2","political"],"value":"Greater London"},{"types":["administrative_area_level_1","political"],"value":"England"},{"types":["country","political"],"value":"United Kingdom"}],"locationType":3,"salaryDescription":"£52,584 - £55,620","salaryFrom":52584,"salaryTo":55620,"exactSalary":null,"salaryFrequency":"year","workingPatterns":[1],"workingHoursDescription":"","contractType":1,"dbsCheckRequired":false,"dbsType":0,"publishDate":"2025-05-08T09:17:00+00:00","expirationDate":"2025-06-01T22:59:00+00:00","applicationMethod":1,"applicationUrl":null,"documents":[],"logoUri":"https://www.lgjobs.com/logos/logos/e395705a-f04a-464b-9eaa-26c7233c3e81.jpg","awardLogoUris":[],"canonicalUrl":"https://www.jobsgopublic.com/jobs/24d74921-df32-4166-b600-e5173cea89e0","createdDate":"2025-05-08T11:03:32+00:00","applicationFormName":"","onHold":false,"expired":false,"featuredJob":false,"featuredJobRefreshed":false,"enhanced":false,"applied":false},"dataUpdateCount":1,"dataUpdatedAt":1746832484771,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["similarJobs","24d74921-df32-4166-b600-e5173cea89e0?signup=true"],"queryHash":"[\"similarJobs\",\"24d74921-df32-4166-b600-e5173cea89e0?signup=true\"]"}]}

AppliedJobsView

CandidateRedesign

CvParsing

FullCandidateProfile

HeaderJobsButton

ImageOptimization

JobSearchPreferences

LogosFromSameDomain

MatchedJobs

NewJobTypes

NewNavbar

NewPlacesAutocomplete

PdfJobDocuments

ReciteMe

Placeholder job title

Placeholder department

Placeholdertown (On site)