{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1746810556182,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"id":"13b09b1a-1822-4300-934e-4ee3fff5ede6","title":"** External role with Age UK - Head of Customer Services **","synonyms":["** External role with Age UK - Head of Customer Services **"],"reference":"ADC/25/312532","description":"<p>Brief overview of role: To lead the development and delivery of an outstanding customer <br>experience across all Age UK West Sussex, Brighton & Hove (AUKWSBH) services, ensuring <br>every interaction is responsive, inclusive and high-quality. The role will champion a customerfirst culture, using insight and data to continuously improve services for older people and our <br>communities.     </p>\n<p><strong>Hours: </strong>37 hours a week</p>\n<p><strong>Salary: </strong>£44,100 per annum</p>\n<p><strong>Location: </strong>Hybrid/Flexible - we have buildings in Brighton, Haywards Heath, Burgess Hill, Horsham and Bognor Regis, giving flexibility to choose your main base - as well as the option for homeworking on occasions</p>\n<p><strong>Closing Date: </strong>Monday 19<sup>th</sup> May 2025, midday</p>\n<p><strong>Contact</strong>: Jo Clarke - <a href=\"{{SIGN-IN-REQUIRED}}\">jo.clarke@ageukwsbh.org.uk</a></p>","shortDescription":"","jobType":"Communications","employerType":"Local Government","howToApplyText":"","employer":"Arun District Council","employerId":"2ab484bc-5eb8-423d-bc8d-0685717952d8","department":"","departmentId":"","location":"West Sussex, East Sussex","locationHierarchy":[{"types":["postal_code"],"value":"BN17 5LH"},{"types":["postal_town"],"value":"Littlehampton"},{"types":["administrative_area_level_1","political"],"value":"England"},{"types":["country","political"],"value":"United Kingdom"}],"locationType":2,"salaryDescription":"£44,100 per annum","salaryFrom":44100,"salaryTo":44100,"exactSalary":44100,"salaryFrequency":"year","workingPatterns":[1],"workingHoursDescription":"37 hours","contractType":1,"dbsCheckRequired":false,"dbsType":0,"publishDate":"2025-05-08T11:15:00.000Z","expirationDate":"2025-05-19T11:00:00.000Z","applicationMethod":1,"applicationUrl":null,"documents":[],"logoUri":"https://www.lgjobs.com/logos/logos/56266972-dc46-4068-adae-d09216be6f81.jpg","awardLogoUris":[],"canonicalUrl":"https://www.jobsgopublic.com/jobs/13b09b1a-1822-4300-934e-4ee3fff5ede6","createdDate":"2025-05-08T11:16:35.000Z","applicationFormName":"","onHold":false,"expired":false,"featuredJob":false,"featuredJobRefreshed":false,"enhanced":false,"applied":false},"dataUpdateCount":1,"dataUpdatedAt":1746810555872,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobDetails","13b09b1a-1822-4300-934e-4ee3fff5ede6"],"queryHash":"[\"jobDetails\",\"13b09b1a-1822-4300-934e-4ee3fff5ede6\"]"},{"state":{"data":[{"jobId":"dc0dd1ce-ea04-4ed7-b085-316eecc63620","jobTitle":"Speculative CVs","employerName":"Harborough District Council"},{"jobId":"71befd44-5459-42a7-a8cb-cf4779c8c15e","jobTitle":"Mobile Locality Officer","employerName":"Borough of Broxbourne"},{"jobId":"27f81958-441d-475c-866a-a9c8b2bd1284","jobTitle":"Senior Communications Officer","employerName":"Wealden District Council"}],"dataUpdateCount":1,"dataUpdatedAt":1746810555929,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["similarJobs","13b09b1a-1822-4300-934e-4ee3fff5ede6"],"queryHash":"[\"similarJobs\",\"13b09b1a-1822-4300-934e-4ee3fff5ede6\"]"}]}
AppliedJobsView
CandidateRedesign
CvParsing
FullCandidateProfile
HeaderJobsButton
ImageOptimization
JobSearchPreferences
LogosFromSameDomain
MatchedJobs
NewJobTypes
NewNavbar
NewPlacesAutocomplete
PdfJobDocuments
ReciteMe
LG Jobs Logo

Log in

Sign up

Post a job

LG Jobs Logo

Log in

Sign up

Post a job

What:

Where:

** External role with Age UK - Head of Customer Services **

Arun District Council

10 days left to apply

Arun District Council logo

Apply now

West Sussex, East Sussex (Hybrid)

Permanent, Full time

£44,100 per annum

37 hours

Brief overview of role: To lead the development and delivery of an outstanding customer 
experience across all Age UK West Sussex, Brighton & Hove (AUKWSBH) services, ensuring 
every interaction is responsive, inclusive and high-quality. The role will champion a customerfirst culture, using insight and data to continuously improve services for older people and our 
communities.     

Hours: 37 hours a week

Salary: £44,100 per annum

Location: Hybrid/Flexible - we have buildings in Brighton, Haywards Heath, Burgess Hill, Horsham and Bognor Regis, giving flexibility to choose your main base - as well as the option for homeworking on occasions

Closing Date: Monday 19th May 2025, midday

Contact: Jo Clarke - jo.clarke@ageukwsbh.org.uk

Closing date: Mon 19/05/2025 at 12:00
Job reference: ADC/25/312532
More jobs in this category
Speculative CVs - Harborough District Council
Mobile Locality Officer - Borough of Broxbourne
Senior Communications Officer - Wealden District Council