Housing Maintenance and Asset Management
Repairs and Voids Supervisor
NS10 £32,020 - £33,820 per annum (pay award pending*)
37 hours per week
Based in Newark
We are now recruiting a Repairs and Voids Supervisor to join or team following an internal move. In this role, you will supervise a team of trades operatives to ensure that our repairs service is delivered and planned to a high quality, that customer focus is key, and that performance is monitored and managed effectively.
We offer a competitive salary, enrolment in the local government pension scheme, a generous annual leave entitlement that increases with service, free car parking**, a whole host of family-friendly benefits, flexi-time, hybrid working, 1 days’ paid volunteering leave, a health cashback plan, access to an employee benefits platform, and £10/month membership at one of our four gyms in the district.
Your duties will include, but not be limited to:
- With the Repairs and Voids Manager, ensuring that all service standards, performance indicators, and targets are met in the delivery of the repairs service,
- Effectively managing a team of operatives to ensure high standards of morale, performance, communication and customer service,
- Providing technical advice and assistance to our Repairs Customer Service and Works Planning team,
- Consulting with tenants on choice of works and fittings,
- Investigating and resolving complaints received,
- Monitoring demand on the service, working with the Repairs and Voids Manager to ensure continued service delivery.
The successful candidate will have demonstrable experience managing building maintenance or building workforces as well as supervising a team and achieving high performance. You will be effective at planning and prioritising, have good communication skills, and will be able to work effectively with partners and a range of stakeholders. You will also have a full driving licence and access to the use of a vehicle.
For an informal chat or more information, please contact firstname.lastname@example.org or on 01636 655453.
For a copy of the job description and person specification, please contact email@example.com
To apply, please submit your CV and covering letter, detailing how you meet the essential criteria for the role, to firstname.lastname@example.org. A covering letter addressing the essential criteria for the post will be considered far more favourably than a generic covering letter and CV.
Closing Date: 12 noon Friday 29 September 2023
Interview: Wednesday 11 October 2023
As an employer, we promote an inclusive working environment to maintain and develop a forward thinking and diverse workforce.
Veterans/family of forces/ex-forces, those in care/care leavers, and candidates who declare a disability (as defined under the Equality Act 2010) will be guaranteed an interview provided they have demonstrated that they meet the essential criteria of the post as detailed in the Person Specification on their application form.
*Current pay offer £1,925 per annum on all scale points, still under negotiation
**Free staff parking is valid until 31st July 2024.