Apprentice - Business Administrator - Revenues and Benefits

Apprentice - Revenues & Benefits Business Administration - fixed term contract for up to 21 months

Salary: Apprenticeship grade: £21,029 p.a.

Business Administration Apprentice Level 3 with Portsmouth City Council 

37 hours per week

As part of the application process please answer the following questions on the Cover letter/ Personal statement section of the application form.

You may copy and paste the questions onto the application form to answer.

Question 1: 

Why is it important that people pay council tax?

Question 2: 

Apprenticeships consist of a full-time job and study; how would you organise your time?

Portsmouth City Council

At Portsmouth City Council we’re all about developing our staff, because we want to build a bigger and better city but we need the best employees to do so.

With a little over 207,000 residents and 8,000 businesses throughout this city, this unitary authority’s main goal is to ensure the best care and development of all those within the city. From customer service to multi-million pound projects, our residents are at the heart of everything we do.

Your New Role

Revenues & Benefits provide customer and financial services to the residents and business of Portsmouth and is part of the wider Finance and Revenue directorate. 

Within this role you will effectively assist in the processing of general administrative duties relating to the Revenues and Benefits Department which include opening post, emails, scanning and indexing.  You will learn what how to analyse data, how to use information to support facts and determine conclusion and obtain information from others.  In return you will learn a number of things including what revenues and benefits does and its role across Portsmouth, how local government works, how to plan your workload/time management skills and negotiation and persuasion skills including communication in a business environment to all levels of staff.

For the full details of the tasks you will be involved in please download the full job profile.

What you need to succeed

As well as good IT skills we are looking for someone who is flexible, adaptable and be able to work under direction meeting deadlines where required.  As well as good communication skills, you will have good IT skills and numerical and literacy skills. A team player, you will be methodical with a high level of accuracy and an excellent attention to detail.   

Please also answer the following questions in your application for this apprenticeship

To qualify for an apprenticeship, you will need to answer the following questions :

Do you have an education, health or care plan provided by the local authority or have you been in the care of the local authority?

Are you a citizen of the United Kingdom or another country within the European Union (EU) or European Economic Area (EEA).

Have you been ordinarily resident in the United Kingdom or another country within the EU or EEA for at least 3 years from current date. Do you depend on a visa or other permission to reside in the United Kingdom? 

If you have answered 'Yes' to the previous question, please describe below what type of visa/permission you have. You will need to bring in your passport and visa or evidence of immigration permission when you enrol so that we assess your eligibility to receive Government funding for the apprenticeship programme.

What next

To make sure your application is above the rest, please download the Job Profile here to ensure your application matches the requirements of the role.

When completing the application form, please thoroughly tailor your application to the 'Who is the Person' points with the use of examples from your experience and attach this as a cover letter in the Supporting Documents section. This is really important or you are likely not to be shortlisted.  Please also answer the 2 questions in the job advert above - these can be added to your application form.

Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk

Please ensure you check your spam/junk e-mail folders as sometimes e-mails may go there.

What you’ll get in return

We are a disability confident employer - committed to ensuring that our recruitment and selection process is inclusive and accessible and welcome applications from all areas of society. 

We really appreciate our employees and fully realise they are essential to our success and look to offer an inclusive, supportive working environment where employees can reach their potential with a healthy work life balance, offering the following rewards:

•           A generous pension scheme

•           Up to 31 days annual leave per year bank holidays

•           Flexible / hybrid working 

•           A range of retail discounts via our reward portal offering discounts at popular high street retailers.

•           Free Access to Employee Assistance Program (EAP) and wellbeing support

•           Access to a wide range of training and development opportunities including apprenticeships

•           Potential to purchase additional annual leave

•           Business travel support and initiatives, including bike loans

Please check out the link here to view the benefits of working with us!

https://careers.portsmouth.gov.uk/working-for-the-council/