Housing Solutions Officer

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Chelmsford City Council’s Strategic Housing Service are recruiting Housing Solutions Officers to join our busy Housing Solutions Team, working with people to prevent homelessness and make decisions as to the Council’s duties under the homelessness legislation.

This is a challenging role but one that is also very rewarding, with the knowledge that you are working with others to make a real difference to help those in difficult situations.

The successful applicant will have the necessary skills to apply a customer-focused, proactive problem-solving approach in order to successfully work with people experiencing homelessness and those with complex needs. Effective decision-making skills, case management experience and the ability to work under pressure to tight deadlines are essential criteria of the role.

The base for working is the Council’s Civic Centre offices but flexible working including working from home is available.

There are two positions available, one permanent and one fixed 18month contract. These will be on a full-time basis, working 37 hours per week.

Interviews are currently scheduled for 5th and 6th October 2023.

As part of our accreditation with Essex Family Friendly Employers Charter, this full-time role can be offered on a job share or part-time basis, providing we are able to recruit to the remaining hours. Should this be of interest to you please state so in your personal statement. Further information on the family friendly charter can be found: https://www.essex.gov.uk/family-friendly-charter/family-friendly-employer-principles

Chelmsford City Council is committed to safeguarding vulnerable groups and expects all employees to share this commitment and have a range of policies and procedures in place which promote safeguarding and safer working practices across our services. The Council's Safer Recruitment process contains pre-employment vetting which includes safeguarding training, obtaining references and ensuring compliance with Disclosure and Barring Service process.

To view further details for this role including a job description, please click the link on the attachments section.