Support Officer (Rough Sleeping)
(2 years fixed term with a view to becoming permanent subject to funding)
Part-time (18 hours per week, flexible over five days, with the possibility of more hours on a casual basis as required)
Salary £16,598-£17,647 per annum (dependent on experience)
Work base: Flexible, and hybrid working subject to regular review. Postholder must be able to visit clients where they may be living or bedding down.
It’s an exciting time to join the Community Wellbeing team within Spelthorne with new supported accommodation to help with move on accommodation and an ambitious plan to purchase more properties. We aim to end the use of bed and breakfast accommodation, promote independence and wellbeing and maximise the use of the private rented sector for homelessness prevention and relief as well as keep rough sleeping as close to zero as possible.
As a Support Officer, you will undertake an assertive outreach service to rough sleepers both inside and outside of standard office hours, if required. You will ensure that contact is made and sustained with rough sleepers in Spelthorne, appropriate assessments and referrals are undertaken and that all clients are engaged with services in order to receive support towards ensuring they move from the streets, and into accommodation or reconnection services.
You must be able to network and build strong relationships with partner agencies, community and faith-based groups. Whilst you don’t need to have direct experience of providing an outreach service to street homeless people, you must have experience of working in a customer-facing role with a complex and diverse client group.
Much of your work will be around communication, and so you must be able to communicate effectively. You must be self-motivated, flexible and responsive to the needs of the clients in your caseload.
This is an exciting opportunity to make your mark in Spelthorne, and in doing so, support some of the most vulnerable residents in our community.
This post is subject to a basic DBS check.
Closing date: 6 October 2023 5.00 pm
Interview date: 11 October 2023
Interviews will be held in person at the Council Offices.
For full information and to apply online, go to www.surreyjobs.info or www.spelthorne.gov.uk alternatively, please contact Recruitment Services on (01784) 444263 (24hr answer phone) quoting reference number 1145.
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