Street Scene Enforcement Response Officer
About us
Hillingdon is London's second largest borough, with fantastic transport links with the A40, M25, the Metropolitan and Piccadilly lines all local to us, so you can travel to work with ease and boasting over 20 square miles of scenic countryside, consisting of canals, rivers, parks and woodland. We're also home to some of the world's most renowned brands such as Coca-Cola and United Biscuits.
With an ambitious strategy we pride ourselves on delivering services that improves the lives of all our residents, businesses and partners. Embarking on our journey of continuous improvement, we've set an agenda to ensure the provision of; safer communities, a thriving local economy, a greener more sustainable environment, whilst increasing our digital capabilities throughout the Borough.
Putting our residents first is at the heart of everything we do! We want talented individuals like you to share our aspirations for the borough, supporting us to deliver exceptional services for Hillingdon.
What does a Street Scene Enforcement Response Officer do at Hillingdon?
This is a newly created Response Officer role, with a responsibility to investigate enquiries within the Councils new Street Scene Enforcement Team. These will relate to Highways, environmental, waste, and general street scene prohibitions and regulations on Council land, public highway, and private land where regulations apply.
Key will be the ability to respond to, plan and prioritize high volume work and carry out a wide range of investigation, advisory and enforcement functions.
To provide a high quality, customer focused service to residents and elected members, and effective responses to complaints and service requests.
To contribute towards the implementation of Council strategies to protect the public and build stronger communities.
Within the role there will be targets set, which you strive to meet and exceed. Driving the highest standards across the whole area of Street Scene enforcement is a critical activity for the Council.
You will play an important role in driving cultural and organisational change throughout the service to ensure an effective, robust and resilient team to support the needs of our residents.
About you
In this role you will be pivotal in delivering our service priorities through innovation and inspiration, contributing to the future development of Street Scene Enforcement activity.
You will have a proven track record as an enforcement officer with skills and experience in evidence gathering and formal enforcement actions. You will be able to produce high quality reports and responses, witness statements and present evidence in Court.
You will possess knowledge and understanding of the national policies, legislation around all aspects of Street Scene Enforcement.
What we offer
We offer a range of Company benefits. These vary according to the business area and role but may include:
- local government average salary pension scheme
- free parking (4 days a week) if based at the Civic Centre
- a 36-hour week for all full-time staff
- generous holiday entitlement: a minimum 25 days a year (plus bank holidays), rising to 28 days after five years' service. For more senior positions holiday entitlements can rise to a maximum of 36 days
- career breaks
- flexible working hours
- season ticket loan
- access to a Credit Union
- access to a wide range of training and courses
- discount on a variety of Adult Education courses run by the Council
- payment of professional fees where these are required
- discounts at council-owned leisure centres and swimming pools at Hillingdon (Uxbridge), Queensmead (South Ruislip), Highgrove (Ruislip) and Botwell Green (Hayes)
- cycle purchase scheme
- car sharing scheme
- 30% discount on green fees at council-owned golf courses
Additional information
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Applicants should be aware that the post will only be offered to successful candidates subject to an Enhanced DBS check as well as other employment clearances.
Due to an expected high volume of applications, we could close this role early, we therefore recommend you apply as soon as possible to avoid disappointment.
