Rents and Service Charge Manager

About Us:

We are looking to appoint a motivated and skilled Rents & Service Charge Manager within our newly created Income and Rents Service.

We are dedicated to providing excellent services and improving the quality of life for our residents. We also believe that every penny counts, and we are seeking a skilled and experienced housing professional to join our service.

You will be joining a successful and positive management team, and this role will provide you with an excellent opportunity to shape, design and lead a new rent setting and service charge team.

Your team will be responsible for rent setting and service charge setting for Housing & Estates Services, working closely with our Finance, Income and Home Ownership Services. You will be targeted with ensuring our rents are set correctly and our service charges maximise income.

You will provide effective leadership to motivate and develop your team as well as looking for new ways to develop and improve service to our residents.

You will have Rent and or Service charge knowledge, legislation, regulations and standards relating to rent and service charge setting, with an understanding of how regulatory policy impacts on service charges and rent setting.

As this role will initially be around setting up a new team, experience of successfully developing and implementing a Rent Setting and Service Charge service or processes, would be advantageous.

You will be ICT literate and be confident working with data and embody the values and behaviours of the organisation.

This is a hybrid role with the opportunity to work remotely from home where appropriate. Our office is based at 100 Temple Street which is within walking distance of Bristol Temple Meads railway station.

Interviews will be carried out face to face at 100 Temple Street.

Why Bristol City Council?

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.

Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.

How do I apply?

If you share our values and are ready to be part of our exciting journey please select the apply button below.

To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.

If you would like to discuss the role, please contact Mark.kempt@bristol.gov.uk

At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. We particularly welcome applications from Young people and Disabled candidates who are currently under-represented within this Service of Bristol City Council. Appointments will be made on merit.