Council Tax Officer

Council Tax Officer

Scale 3 £22,369 - £24,496 per annum

37 Hours Per Week

Permanent

Blaby District Council is looking to appoint a full-time permanent Council Tax Officer to support our excellent Council Tax and Benefits Team in delivering a first-class service to our customers.

We are interested in hearing from individuals with a ‘can do’ approach who have the desire and ability to learn new processes, thrive and enjoy working in a busy team environment, have excellent written and verbal communication skills and be committed to achieving a high level of service to our customers.

No two days are the same as a Council Tax Officer and you be covering all aspect of Council Tax including setting up accounts, registering new properties and investigatory work with a collective aim of collecting Council Tax.

The successful candidate will play a key role in helping our service meet and exceed performance standards whilst delivering excellent customer service. You must be able to work well as part of a diverse team and effectively under your own initiative and be able to deal with difficult and challenging situations. The successful candidate will be dealing with customers face to face and over the phone, therefore being empathetic and putting the customer at the heart of everything you do is key for this role.

If you are a team player and have proven experience of working in a similar role, then we would love to hear from you.

If you would like an informal discussion about this opportunity, please contact Becca Ewen, Council Tax and Benefits Team Leader on 0116272 7581.

This role will require a basic Disclosure and Barring Service check (known as a DBS check). All offers of employment will be made conditional upon receipt of the satisfactory DBS check

Benefits of working with us include a local government pension scheme, exciting career opportunities, flexible working including a flexi-time scheme and out of town offices with free car parking and cycle bays. To find out more, click on the link below Employee benefits

We also support Hybrid working arrangements with a combination of on-site and home working.

Job Description and Person Specification

To apply for this exciting opportunity, please select the 'apply online' button below.

Should you have any technical issues when applying, please email the Human Resources team at human.resources@blaby.gov.uk

Closing date:          Midnight 19^th June 2023

Interview date:       28^th June 2023

Blaby District Council is committed to equality of opportunity for all, and we welcome applications from all diversities. We are committed to the employment and career development of disabled people and those in the Armed Forces, and therefore as a Disability Confident Employer and to show that we commit to the Armed Forces Covenant, we offer a Guaranteed Interview Scheme. Further information can be found on our jobs page