Head of Payroll, Pensions and Systems
The council is a forward-thinking, innovative and ambitious organisation. This is a strategic role where you will take the lead on developing all payroll, pensions and systems development functions supporting the organisation’s transformational change objectives.
You will play a critical role in developing and delivering the transformation plan across the Payroll, Pensions and Systems Teams. Working closely with the senior leadership teams and the wider HR team, utilising your excellent communication, coaching, and influencing skills to drive the transformation of services and manage change.
You will have exposure to many different aspects of the business and have the opportunity to work on many HR projects. The initial focus being on Payroll and systems transformation, followed by wider Systems HR processes.
You will have ownership for ensuring that fair, consistent and transparent payroll and pensions service in relation to customer service and processes are applied, making it a great customer experience. You will lead and partner projects to develop and implement policies and procedures. You’ll earn the trust of others by forming strong relationships at all levels, allowing you to ‘monitor the pulse’ of your customers and from there drive continuous improvement in service design and engagement.
This position requires an individual who has significant payroll and pensions experience, deep subject matter knowledge, and strong emotional intelligence, communication and interpersonal skills that enables the individual to work successfully on a broad spectrum of payroll and pensions concerns, systems development, projects, and initiatives. Your expertise in these fields will allow you to support and advise your team and your customers on complex payroll and pension issues insisting on the Highest Standards in processes and customer service.
Whatever you focus on, it will all be aimed at delivering the highest quality service to our internal and external customers.
In return we offer you:
- Generous annual leave entitlement
- Generous local government pension scheme package
- Access to wider training and development qualifications
- Flexible working scheme
- Travel plan discounts
- Car Benefit Scheme from Tusker
- Access to CAREFIRST advice & counselling service
- Employee discount scheme for national and local retailers
- The Government has introduced new ways of supporting parents with childcare costs. Further details are available here: - https://www.childcarechoices.gov.uk/
We're committed to making Medway carbon neutral by 2050. We have developed an action plan to ensure we play our part in addressing the climate emergency. Our declaration fits into our Council Plan priority of making Medway a place to be proud of. The main outcome being a 'clean and green environment'. All Medway Council staff can access an additional day’s paid leave to undertake a volunteering activity which supports climate change.
Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.
Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.
We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.
Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.
If you would like to have an informal discussion about the role, please call the Recruitment Team on 01634 332878 or e-mail email@example.com
Applicants must be able to demonstrate all essential requirements as listed in the job profile
Equal Opportunities Commitment Statement
Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to gender, race, colour, ethnic or national origin, disability, marital status, family commitments, sexual orientation, age, HIV status, religious or political beliefs, social class or trade union activity or irrelevant spent conviction.
For further information please refer to the Medway information pack available as a download or to view online.
Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.
Please visit http://www.mindfulemployer.net/ for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.
We reserve the right to close this vacancy at any time prior to the closing date.