Revenues Recovery Officer

The role
Do you feel that you have the drive, determination and personality to become a successful Recovery Officer? 

The City Council is committed to delivering excellent public service. In order to achieve this we need to collect Council Tax, Business Rates and Housing Benefit overpayments to pay for the delivery of our services. We are looking for people who are hardworking, flexible, with great customer service and negotiation skills to join our vibrant and successful team.

The job will involve collecting monies owed, court attendance, and payment plan negotiations, referring suitable debtors to Advice Centres, taking recovery action where a plan cannot be agreed and identifying suitable cases for legal enforcement or write-off. 

About us
Our ambitious leadership team and dedicated staff are working hard building a world class city for everyone. Oxford City Council has accelerated plans to build more affordable and council housing in the city. We provide services to help reduce inequality and improve the health and wellbeing of Oxford’s residents and are taking a lead on reducing emissions and increasing biodiversity to become a net carbon neutral city of the future.

We are a supportive and collaborative bunch of people working towards shared goals, where new ideas and initiatives are valued. We strive to deliver service excellence, take accountability for our actions and communicate with honestly and respect. There has never been a more exciting time to join us!  Help us to build successful places in which to live and work and build a fairer, greener city in which everyone can thrive.

Many of our roles offer flexible or hybrid working.
We offer generous holiday 28 days a year with an additional 4 days after 5 years’ service 
We are committed to supporting career development opportunities and learning and development 
An above average pension offering 
Plus other great benefits

How to apply
More information is available on the role profile document.  Please read this document to ensure that you meet our requirements.  More information about working for the Council, our values and vision, is available on our web site.

Applications should be made via our online application system (no CVs please).
For further information and how to apply online, please visit www.oxford.gov.uk
If you are unable to access our website please call 01865 252848.
Note: For roles that require a DBS Certificate (Enhanced and or Barred List check), candidates are required to supply their complete work history. If you are making an application using a CV please ensure you explain any gaps in your work history.
We usually do1st interviews online but please let us know if this is not an option for you. For hybrid roles the successful applicant will be expected to work from home. You should ensure that you have reliable and secure wifi access; a suitable workspace and are prepared to undertake distance learning and training.

Closing Date:      02 June 2023
Late applications will not be processed
Interview Date(s):    15 June 2023 and 16 June 2023

For an informal discussion about the post please contact Moses Christopher on 01865 252446 or email mchristopher@oxford.gov.uk

We are an equal opportunity employer:
We are striving to become a more inclusive employer and to represent the communities that we support. We have policies in place to ensure that every applicant and employee can flourish and succeed. Currently we are underrepresented in some areas, and would particularly welcome applicants from ethnic and minority communities. All applicants will be given fair consideration for work and will not receive less favorable treatment on the grounds of any protected characteristic.