Waste Services Assistant
Are you an effective team player and someone who enjoys delivering great customer service? Do you have experience of using systems and databases and have a keen eye for detail and accuracy? If so, don’t miss this opportunity to join our friendly and high-performing team on a 5-month fixed-term post!
The key duties of this role include:
- Handling and processing payments and applications for subscription services,
- Collecting, processing and inputting data into systems and databases as required, ensuring accuracy and security, and
- Handling a range of communications from both internal and external customers and contacts, including service requests and complaints.
Essential skills and abilities include:
- Good verbal and written communication skills combined with a professional telephone manner,
- Good ability to use Microsoft Office (Word, Excel etc.) and become efficient at using new processes, systems and databases, and
- The ability to be flexible in work to support customer demand.
We offer flexible working hours and access to the Local Government Pension Scheme. Additionally, we can offer good opportunities for learning and development.
Shortlisting and interview’s will take place throughout the duration of this advert. Once the post has been filled, the advert will be withdrawn.
West Berkshire Council offer excellent employment benefits such as flexible working, access to a wide range of relevant training, local government pension scheme, family friendly policies, a range of local discounts and much more. You will also be entitled to a generous annual leave entitlement of 28 days per annum rising to a maximum of 33 days.
Please contact Jenny Rae (Principal Waste Officer - Ops) on 01635 519193 for an informal chat about this role.
This role is fixed term for 5 months - Time limited project