Website Content Officer

Are you seeking a new challenge and to be part of a brand new creative project?

The Web Content Officer is a new post created to shape and drive forward the council’s corporate website and third-party portal content ensuring the right tone of voice, brand look, feel and messaging.

The Web Content Officer will have good knowledge and a passion for creating content, playing a key role in delivering a consistent and engaging user experience. Using evidence, data, user feedback and research, the Web Content Officer will create high-quality, user-focused content and easy to use online services.

The role involves significant liaison with colleagues in all departments and requires the ability to manage multiple requests at any one time, often working to tight deadlines.

Working closely with colleagues across the Communications, Customer Experience and Digital teams and other departments, the Web Content Officer will proactively develop content and present it in an engaging way that is consistent in tone with existing and future digital channels.

The successful applicant will need to hold a Level 3 qualification or equivalent experience in writing & editing for the web, presenting, project management and group coordination.

The successful applicant will need to hold a Level 3 qualification or equivalent experience in marketing/communications/business studies/customer service. 

At Knowsley Council we will consider requests for flexible working.  For most roles, the following types of flexibility are usually possible: flexible hours, working from home, compressed hours, part-time. 

LCRCA does guarantee interview subject to meeting minimum specification requirements.

For an informal discussion about this role please contact Adam Wheatley, Website Manager at adam.wheatley@knowsley.gov.uk or on Mobile Number 07825117481.

Interviews are to be held on the 20 and 21 June 2023