The starting salary for this position is £23,675 per annum based on a 36-hour working week.
This role is open to remote working meaning you aren't required in the office 5 days a week but there is a benefit while training to being in office with colleagues at least one day a week where possible. We're less about you driving to work and more about us collectively driving down our carbon footprint. We care about how you work rather than where you work; the people rather than the postcode. In support of our people and our greener futures strategies, we'd welcome a conversation with the successful candidate on what remote working may look like for you.
Come and shape your career in Pensions with Surrey County Council. The Pensions Team are excited to announce a fantastic opportunity for someone with enthusiasm and a willingness to learn!
Joining our friendly team as a Pensions Trainee will provide you with an excellent opportunity to gain knowledge and experience of a broad range of work areas as well as an insight into how different teams within Pensions work.
The Surrey Pension Team are on an ambitious journey, with a refreshed vision and mission and plans for the future:
Our Vision: To provide our customers with a better tomorrow
Our Mission: To responsibly deliver a first-class customer experience
Our recently redesigned workforce is integral to achieving our aims and ambitions for the future and due to an internal promotion, we are looking for a Pensions Trainee to join our Service Delivery team.
Our Pensions Trainees play a pivotal role within the service and have the opportunity to work across different service areas including Service Delivery, Investments, Accounting & Governance and our Change Team. As part of our 'One Pension Team' approach you will gain valuable experience across these service areas to support your own personal development whilst helping the service meet its business needs.
This is a really varied role and as a Trainee in our team you will be involved in a range of different administrative tasks. These may include:
- Making sure records are processed and stored accurately
- Communicating effectively with our members, employers and other customers
- Providing and requesting data in a courteous manner
- Carrying out integrity checks of both incoming and outgoing data using various sources such as DWP, the National Insurance Database and Tell Us Once
- Case set up for the team and workflow management of your own cases
You will also have the opportunity to support on various projects such as the pension fund valuation, the design and production of stakeholder newsletters and, working on key scheme events such as the end of year accounts.
What we're looking for!
First and foremost a great team player. You will have your own workflow but the majority of what we do is spread across the team with shared outcomes. Linked to this you must be a confident and courteous communicator with your team members, our pension members, employers and other external customers; answering their questions and providing accurate information. Most of our external customer contact is in writing, but at times you will also be required to speak directly to our customers.
A keen eye for detail and accuracy will also be essential in this role!
We're looking for someone who has some experience of administrative and/or customer service environments but at Surrey we will support you to grow your career. We're looking for a commitment and a shared belief in our values, Vision and Mission and the ability to work within a 'One Pension Team' culture. For a discussion regarding any of the role requirements please do reach out to our hiring manager through the details below. We look forward to hearing from you.
The job advert closes at 23:59 on 9th June 2023.
Interviews will take place week commencing 19th June 2023.
From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. You will benefit from 26 days annual leave, rising to 28 days after 2 years' service, a generous local government salary related pension, as well as the option to join our car lease scheme.
Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:
- The candidate has evidenced the minimum criteria for the role through their application
- The candidate has chosen to share that they have a disability on the application form
Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role.
We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups. We look forward to receiving your application, please click on the apply online button below to submit.