Digital Test Analyst
There has never been a better or more exciting time to join Reading Borough Council’s Digital and ICT team.
We have strengthened and expanded the team as we move to a new, multi-supplier operating model designed to make the best use of Digital and ICT capabilities, now and in the future, to enable our internal and external customers to deliver services of critical importance to the citizens and businesses of Reading.
The Digital and Website team oversee the delivery and ongoing innovation of all the Councils digital services. The team support both in-house solutions and those from specialist suppliers, making sure that the overall service meets our customers’ needs, is well integrated, high-performing, and secure.
Join our team and bring your passion for testing, attention to detail, and analytical mindset to drive quality assurance and enhance our testing processes.
We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.
We are open to flexible working patterns and can provide a hybrid working environment which utilises the best of both worlds with a mix of office working in central Reading and homeworking according to the needs of the Service.
About the role
The Digital Test Analyst role is part of a multidisciplinary team that reports to the Digital and Website Manager. The Digital Test Analyst’s responsibilities include testing applications and solutions before deployment, providing quality assurance, reporting on test findings, contributing to user research, and testing hypotheses resulting from research.
The Digital Test Analyst guides and monitors the analysis, design, implementation, and execution of test cases, procedures, and suites. They collaborate with colleagues, technical projects, programmes, and stakeholders to devise test objectives, strategies, plans, and estimate testing requirements.
You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place.
Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this:
Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do
Drive Efficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential
Be Ambitious - be demanding of our own performance – striving to be even better – and be prepared to engage with and challenge leaders in a constructive and positive way
Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed
As a Test Analyst, you will play a crucial role in our organisation by planning, monitoring, and controlling testing activities and tasks. With your expertise, you will devise test objectives, strategies, and plans in collaboration with stakeholders, ensuring effective testing support from developers, service and project managers, and business stakeholders.
Your excellent reporting skills will be essential as you provide insightful reports on the outcome of testing exercises, enabling informed decision-making. You will also take charge of setting up and managing relevant environments during test execution, ensuring optimal testing conditions.
In this role, your strong organisational abilities will shine as you schedule tests, monitor progress, measure quality status, and report on test results. You will adapt the test plan and make necessary adjustments to accommodate changing conditions, ensuring a flexible and adaptive approach to testing.
You will also have the opportunity to support our user research team by analysing qualitative and quantitative research outcomes. Your insights will contribute to the improvement of our products and services, aligning them with user needs and expectations.
We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you’ll get a great feel for that working in our friendly and collaborative environment.
A competitive salary alongside a range of benefits including:
- Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave
- A wide range of flexible working opportunities
- Modern working environment at the Civic Offices in the heart of Reading
- Local Government Pension Scheme (LGPS)
- Life Assurance - three times your annual salary (for members of the LGPS)
- On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted, and a salary sacrifice scheme to help lower the cost of your nursery fees
- Season Ticket Loan - to help with the cost of your rail/ bus journey, to & from work
- Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax
For more information on this position please contact Adam Bevington, Digital & Website Manager at firstname.lastname@example.org
Closing Date: 29th May 2023
Interview Date: To be confirmed
Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.