Senior Transformation Business/Data Analyst

About us

Hillingdon is London's second largest borough, delivering some of the highest levels of resident service across the UK. Putting our residents first is at the heart of everything we do, and we are embarking on an ambitious plan to modernise our offering, while sustaining the high-quality services and facilities they expect.

We have commenced our transformational and business change road map, with the aim of modernising the way our services are delivered, maximising technology and ensuring we have the right culture in place to enable us to deliver our vision of being easy to do business with.

Our Transformation and Business Change team have a number of new roles which offer the opportunity to be part of our change journey, these opportunities don't come along very often and will offer challenge and stretch to the right individuals.

What does a Senior Transformation Business/Data Analyst do at Hillingdon?

We are looking to recruit two full time experienced Senior Transformation Business/Data Analysts to support the work of key transformation and change projects within the Council's Transformation Programme. You will be responsible for promoting continuous performance improvement across the Council by working with services as determined by performance information and project demand to streamline systems and processes in support of the Council's Transformation Programme.

Key elements of the role are:

This is a pivotal role and will involve participating in high profile Council transformation projects by supporting analytical and statistical work and preparing reports and presentations for audiences at all levels. You will be bringing your expertise and experience of lean and systems thinking to transformation and business change projects across the council.

You will have sound experience of conducting thorough data business analysis, including challenging perceptions and embedded thinking, to ensure that data requirements move the business forward and achieve outcomes. Key will be your ability to view processes from both an external and internal perspective, making it easy for our residents, businesses and visitors to do business with us.

About you

Individuals who love a challenge and will bring energy and pace to the delivery of our ambitions should consider this excellent opportunity. You will be a great leader who believes in developing and empowering your teams and collaborating with colleagues to get the best possible outcome. You will have excellent commercial skills and be politically astute.

Candidates should be experienced business analysts, ideally trained in lean or similar approaches. You may have a local authority background or will have worked in an organisation with a strong focus on customer engagement.

These are high profile roles, which will have regular interface with key members of the senior leadership team and Cabinet. If you are looking to really make an impact and are achievements driven, then this role is one for you!

What we offer

The role offers a competitive salary along with hybrid working arrangements, with the expectation that you will be in the office 3 days per week. We also offer a wide range of company benefits and whilst these vary according to the business area and role, they typically include:

• local government average salary pension scheme
• free parking if based at the Civic Centre
• a 36-hour week for all full-time staff
• generous holiday entitlement: a minimum 25 days a year (plus bank holidays), rising to 28 days after five years' service. For more senior positions holiday entitlements can rise to a maximum of 36 days
• career breaks and flexible working hours
• season ticket loan and access to a Credit Union
• access to a wide range of training and courses with discounts on a variety of adult education courses run by the council
• payment of professional fees where these are required
• discounts at council-owned leisure centres and swimming pools at Hillingdon (Uxbridge), Queensmead (South Ruislip), Highgrove (Ruislip) and Botwell Green (Hayes)
• cycle purchase and car sharing scheme
• 30% discount on green fees at council-owned golf courses

Please upload your CV and a covering letter explaining clearly why you consider yourself to be an excellent fit for the role.

Additional information

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Applicants should be aware that the post will only be offered to successful candidates subject to an Enhanced DBS check as well as other employment clearances.

Due to an expected high volume of applications, we could close this role early, we therefore recommend you apply as soon as possible to avoid disappointment.