Income Recovery Officer

Salary range: £35,217 - £37,038 p.a. inc. 
Contract: Permanent

Hours of work: 36 hours per week

Location: Civic centre and other locations from time to time

 

 

Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.

 

The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.

 

 

The post holder will have the ability in dealing with a range of arrears management cases, including complex cases which may be subject to legal challenges. The post holder will have comprehensive and up-to-date knowledge of relevant legislation, including Landlord and Tenant law and Housing policy and procedures, to provide innovative advice and solutions when dealing with complex and difficult cases.

 

 

We are looking for a dynamic, enthusiastic person to join our BHM team, which works closely with all stakeholders and the residents. The person will be flexible and customer orientated, working on maximising income for the council and helping residents to sustain their tenancies.

 

Closing date: 28 May 2023 (23:00)

 

Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.

We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.

 

Brent has a positive approach to flexible working.

 

As a disability confident employer Brent welcomes applications from people with all disabilities, including hidden disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on recruitment@brent.gov.uk