Media & Campaigns Officer

About us

At Hillingdon we pride ourselves on ensuring our services improve the lives of all our residents, businesses & partners. Embarking on a journey of continuous improvement, we're committed to delivering; safer communities, a thriving local economy, and a greener more sustainable environment, while increasing our digital capabilities throughout the borough.

Putting our residents first is at the heart of everything we do, and we're keen to attract talented individuals like you, to share our aspirations, vision, and values - supporting our aims to deliver exceptional services across Hillingdon.

What does a Media & Campaigns Officer do at Hillingdon?

This is an exciting opportunity to work for London's second largest borough as a Senior Communications Officer.

Reporting into the Media, Campaigns and Digital Manager, you will be a key player in the Corporate Communications team and be responsible for communicating externally and internally the wide range of work the council does and the services it provides.

This will involve answering media enquiries, creating press releases, advising on crisis communications, writing articles for internal and external publications, and conceptualising and producing printed and digital marketing materials for awareness campaigns and projects.

At Hillingdon we pride ourselves on ensuring our services improve the lives of all our residents, businesses & partners. Embarking on a journey of continuous improvement, we're committed to delivering; safer communities, a thriving local economy, and a greener more sustainable environment, while increasing our digital capabilities throughout the borough.

Putting our residents first is at the heart of everything we do, and we're keen to attract talented individuals like you, to share our aspirations, vision, and values - supporting our aims to deliver exceptional services across Hillingdon.

The ideal candidate will have significant experience of working in communications for a local authority or within a similar role in the public sector.

With a keen eye for a story, you will seek out proactive media opportunities and protect the reputation of the organisation through reactive media relations. You will have a strong understanding of how the media works and demonstrable experience in media liaison.

You will have frequent contact with senior politicians and work closely with a variety of council service teams. You will also get the chance to work on various high-profile stories, including issues specific to Hillingdon, such as unaccompanied asylum-seeking children, ULEZ, High Speed Rail 2 and Heathrow expansion.

Additionally, you will be expected to deliver a range of successful proactive campaigns - an ability to conceptualise campaigns, create communication plans, produce marketing materials (print and digital) and evaluate campaigns is a must.

You will also be adept at digital communications, including writing e-newsletters, and creating engaging social media and video content.

Application Information

For an informal discussion or further information about this role please contact Neelum Bains at

When applying to the position, please upload a updated CV and a cover letter, describing how you believe you meet the requirements of this position, as set out in the job description and person specification. All applicants are advised to read the job description and person specification before completing this section.

What we can offer you

We have a huge range of benefits, and whilst these are role dependant they typically include -

• Local government average salary pension scheme
• Free on-site parking
• A 36-hour week for all full-time staff
• Generous holiday entitlement
• Career breaks
• Hybrid working and flexible working hours
• Season ticket loan
• Access to a credit union
• Access to a wide range of training and courses
• Discount on a variety of adult education courses run by the council
• Payment of professional fees where these are required
• Discounts at council-owned leisure centres and swimming pools at Hillingdon (Uxbridge), Queensmead (South Ruislip), Highgrove (Ruislip) and Botwell Green (Hayes)
• Cycle purchase scheme
• Car sharing scheme
• 30% discount on green fees at council-owned golf courses

Please take a read through the role profile at the end of this advert to gain a more detailed understanding of the role.

Additional Information

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Applicants should be aware that the post will only be offered to successful candidates subject to an Enhanced DBS check as well as other employment clearances.

Due to an expected high volume of applications, we may close this role early, we therefore recommend you apply as soon as possible to avoid disappointment.

If your application has been rejected for this role in the last 6 months, unfortunately we won't be able to consider you application on this occasion.