IT Operations Analyst

Technology plays a key role in Liverpool City Region Combined Authority and the delivery of the pledges made by our Metro Mayor. The successful candidate will work in our IT team and will help ensure the services we provide are highly available and secure.

The postholder will be responsible for leading on incidents and service requests related to  Microsoft 365 and IT Security.

Candidates should have considerable hands-on experience working in IT, with a focus on Microsoft 365 and with experience of using IT Security tools. You will need experience of working in a hybrid cloud/on-premise based environment. In addition, you will need to demonstrate you have the ability to identify the root cause of issues and solve problems.

You will work 35 hours a week, Monday to Friday in a hybrid way of working between home and our headquarters at Mann Island.  Holiday entitlement is 28 days per year (pro rata to service) which increases after 5 years’ service.  Bank holidays are in addition to the annual leave entitlement.

The Liverpool City Region Combined Authority is committed to having a workforce that is representative of the communities we serve.  To this end, we particularly welcome applicants from Black, Asian and Minority Ethnic Backgrounds as we are under-represented by people from these communities.

The Liverpool City Region Combined Authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.